Responsive recruiter Benefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my first agency in 1990 and now operate two offices with a combined team of 14 team members. Before becoming an agent, I spent time at State Farm corporate and then worked in auto underwriting alongside agents. That experience gave me a behind-the-scenes view of agency life and ultimately led me to open my own office.
Outside of work, I love traveling, staying active, and enjoying live events. You'll often find me at Chicago Bears games or concerts, and I'm also a proud dog mom to two very loved pups. That same energy and enthusiasm carries into the office.
For our team, we offer a Simple IRA, health benefits, and flexibility when needed. We believe work should be fun, and laughter is a big part of our day-to-day. We enjoy team outings together, including events like Bears games, and truly value spending time as a group.
Our office culture is fast-paced, positive, and growth-focused. We invest heavily in coaching, development, and continuous improvement, and we keep negativity out of the door. We're looking for team members who want to grow, learn, and challenge themselves in a fun, supportive environment where progress and positivity matter.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Michelle Twitchell - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Compensación: $100,000.00 - $115,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
Our office is located in Bartlett, Illinois.
I have been a State Farm agent since 1990.
I am a proud graduate of Millikin.
We currently have 14 team members at our agency.
We have 91 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, y Bronze Tablet
Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$100k-115k yearly Auto-Apply 9d ago
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Sr. Organizational Change Management Consultant
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is seeking a Sr. Organizational Change Management Consultant; you will be pivotal in developing engaging and impactful change plans as we transform GEICO Tech, Product & AI and roll-out new technologies to the business. You will help drive our insurance business transformation as we transition from a traditional IT model to a Tech organization with engineering excellence as its mission
The Sr. Organizational Change Management Consultant will shape and implement our internal Tech change strategy, ensuring alignment and consistency across Tech, Product & AI and the larger GEICO organization. You'll have the opportunity to make a tangible impact on our growing team's tech change landscape. The ideal candidate thrives in a collaborative, dynamic environment and can adapt quickly to meet the needs of our stakeholders.
Roles & Responsibilities
* Collaborate with internal and external stakeholders to support the development and execution of change plans for various tech initiatives
* Develop comprehensive change strategies and plans to support organizational initiatives and objectives
* Identify stakeholders and establish strong relationships to gain support and buy-in for proposed changes
* Assess the impact of changes on various stakeholders and develop strategies to address resistance and mitigate risks
* Create and execute communication plans and content to keep employees informed about upcoming changes, rationale and potential impact
* Design and deliver learning programs and materials to equip employees with the skills and knowledge needed to adapt to new ways of working
* Monitor and track the progress of change initiatives, adjusting plans as necessary to ensure successful implementation
* Establish metrics and key performance indicators (KPIs) to measure the effectiveness of change efforts and track outcomes
* Analyze feedback and lessons learned from previous change initiatives to continuously improve tech change processes and practices
Basic Qualifications
* Bachelor's Degree
* 5+ years proven experience in organizational change management, preferably in Tech or a fast-paced environment
Preferred Qualifications
* Experience driving initiatives tied to cultural or technology change
* Excellent presentation and facilitation skills
* Exceptional written and design skills
* Strong interpersonal skills, enabling you to build and nurture relationships across all levels of the organization
* Proven time and project management skills with experience managing projects spanning across multiple stakeholders
* Ability to balance independent work with team collaboration to drive projects forward
* Ability to analyze data to inform change recommendations
* Certified in Prosci is a plus
Annual Salary
$75,000.00 - $160,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$75k-160k yearly Auto-Apply 60d+ ago
Manager, HR Compliance
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Location: Hybrid - DC, Dallas, Houston, Tampa, NYC, Chicago, Tucson, or Lakeland
Reports To: Senior Director, HR Compliance & Controls
About the Role
GEICO is seeking an experienced HR Compliance Manager to lead the development, execution, and ongoing governance of employment compliance programs across Workers' Compensation, OSHA, regulatory reporting, audit remediation, and HR policy governance.
This role is not focused on EEO, Affirmative Action Plans (AAP), or federal contractor compliance. EEO/AAP program management is explicitly out of scope for this position.
This role requires deep, hands-on experience managing operational compliance programs, overseeing third-party vendors, and ensuring regulatory adherence across high-volume, highly regulated HR processes. You will partner with Legal, Corporate Compliance, Internal Controls, and HRIS to strengthen governance, reduce risk, and continuously improve how compliance is executed across HR operations.
What You'll Do
Leadership & Strategy
* Lead, coach, and develop a team of HR Compliance professionals managing Workers' Compensation, OSHA compliance, regulatory reporting, audit remediation, and HR policy governance.
* Set clear performance goals and operational metrics aligned with People Operations and enterprise risk priorities.
* Build strong partnerships with Legal, Corporate Compliance, Internal Controls, Internal Audit, and HR Centers of Excellence to drive alignment, transparency, and risk mitigation.
Program Management & Oversight
(Core of the Role)
* Workers' Compensation: Own program administration, including claims governance, vendor oversight, case escalation, compliance with state and federal requirements, and continuous improvement of claims outcomes.
* OSHA & Workplace Safety Compliance: Lead injury and illness reporting, OSHA recordkeeping, complaint handling, audits, and regulatory engagement in partnership with Corporate Safety and Facilities.
* Regulatory Reporting: Manage HR compliance filings (e.g., EEO-1, BLS, state reporting), ensuring accuracy, timeliness, and audit readiness.
* Audit Remediation & Controls: Lead HR audit remediation efforts, track corrective actions, and strengthen governance, documentation, and internal controls.
* Policy, Handbook & Records Governance: Oversee HR policy management, records retention, and procedural standards to ensure consistency, defensibility, and compliance with legal requirements.
Continuous Improvement & Governance
* Develop and maintain SOPs, playbooks, and standardized documentation across HR compliance programs.
* Establish dashboards, reporting, and QA/QC routines to monitor compliance trends, vendor performance, audit progress, and regulatory obligations.
* Partner with HRIS and operational teams to identify opportunities for automation, simplification, and improved data integrity in compliance workflows.
What This Role Is Not
To ensure clarity:
* This role does not manage EEO investigations, Affirmative Action Plans (AAP), or federal contractor compliance (EEO/AAP, OFCCP audits, or diversity reporting without operational compliance leadership)
Required Qualifications
* Bachelor's degree in Human Resources, Business Administration, Risk Management, or related field (Master's degree or JD preferred).
* 8+ years of progressive HR, compliance, or risk management experience
* Direct, hands-on experience managing:
* Workers' Compensation claims and vendor relationships
* OSHA compliance, injury/illness reporting, and regulatory engagement
* 4+ years in people leadership and team management.
* HR or Compliance certification (e.g., SHRM-CP/SCP, PHR/SPHR, CCEP).
* Demonstrated experience leading audit remediation, compliance governance initiatives, and control frameworks.
* Strong working knowledge of federal and state employment regulations related to workers' compensation, OSHA, and HR regulatory reporting.
* Experience operating in large, complex, or highly regulated organizations.
* Familiarity with HRIS systems (Workday preferred), process documentation, and compliance dashboards.
* Familiarity with HRIS systems (Workday preferred) and process documentation tools.
Why Join Us
You'll be a part of a collaborative and mission-driven HR team committed to excellence, integrity, and continuous learning. This is your opportunity to help build a best-in-class HR compliance function that supports a culture of accountability and care.
#LI-EW1
Annual Salary
$82,000.00 - $157,850.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$82k-157.9k yearly Auto-Apply 22d ago
Senior Director, Associate General Counsel - Litigation
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Due to GEICO's continued growth and transformation, we have an exciting senior-level opportunity to join our Legal organization within the Litigation function. As Senior Director, Associate General Counsel - Litigation, you will report directly to the Head of Litigation and serve as a trusted legal and strategic advisor to the business.
This role is designed for a hands-on senior leader who can hit the ground running-someone who is equally effective operating at the executive level while leading and empowering teams below them. You will be responsible for translating enterprise and executive leadership priorities into clear, actionable objectives across the litigation organization and ensuring consistent execution.
In this highly visible role, you will provide senior-level legal counsel across litigation matters related to both our Auto and Commercial claims while leading and developing a team of attorneys. You will partner closely with Claims executives to manage legal, financial, and reputational risk, drive operational excellence, and support transformation initiatives. This role has regular interaction with GEICO's senior leadership team and plays a critical role in navigating complex legal challenges while enabling business growth.
Location:
* This is a hybrid role, on-site 3 days per week at Chevy Chase, MD; New York, NY; Chicago, IL
or Cleveland,
Key Responsibilities:
* Litigation Management:
* Serve as a senior legal leader for GEICO's Claims litigation portfolio.
* Manage the team handling all phases of litigation (discovery, motions, trial, appeal) and investigations; manage outside counsel, budgets, and fee negotiations.
* Partner with Claims leadership to help design, build, and scale a litigation support model aligned to the expansion of GEICO's commercial claims business, including assessment talent needs, defining roles, and establishing operating structure.
* Partner with Claims and Product leadership to help design, implement, and refine claims processes and procedures that support the launch and scaling of new commercial insurance product lines, ensuring legal risk appropriately identified, mitigated, and operationalized.
* Oversee and drive continuous improvement of litigation operations, including legal intake processes, workflows, metrics, and reporting.
* Legal Strategy and Transformation:
* Translate company strategy and executive leadership goals into practical, executable legal priorities, driving alignment and accountability across the litigation organization.
* Develop cost-effective strategies for claims related litigation, identify risks, and implement procedures for legal service delivery.
* Lead and support enterprise transformation initiatives, including change management and strategic communications related to claims litigation.
* Business Advising:
* Provide counsel to business partners on escalated disputes, integrate legal considerations into business decisions, and advise on risk.
* Provide proactive legal advice on complex litigation risk, discovery strategy, and evolving legal issues impacting GEICO's business.
* Advise senior leadership and participate in strategic initiatives impacting GEICO's risk profile, operational effectiveness, and long-term growth.
* Leadership & Cross Functional Work:
* Partner with business leaders and operations, to deliver practical, risk-based legal solutions aligned with business objectives.
* Lead, develop, and mentor a team of attorneys who themselves manage litigation matters, ensuring strong oversight, prioritization, and execution.
* Build and maintain strong relationships with outside counsel and key external partners.
* Regulatory & Compliance:
* Maintain awareness of external legal, regulatory, and litigation trends and advise internal stakeholders on emerging risks and implications.
* Address regulatory enforcement actions, analyze laws, and manage compliance risks.
* Represent the Legal department in internal governance forums and, as appropriate, in external legal or regulatory engagements.
Qualifications:
* Juris Doctor (JD) from an accredited U.S. law school.
* Active license to practice law in at least one U.S. jurisdiction.
* Current or recent experience operating at the Senior Director level or above (or equivalent), with demonstrated accountability for enterprise-level outcomes and leadership of managers.
* 12+ years of legal experience, including significant experience in insurance-related litigation, claims, or complex commercial litigation. Legal experience working for a Property & Casualty insurance company preferred.
* Demonstrated experience managing attorneys who handle litigation, with the ability to operate through layers while staying close to the work.
* Strong understanding of litigation risk, insurance coverage issues, and the regulatory and legal environment impacting the insurance industry.
* Exceptional analytical, problem-solving, and communication skills, with the ability to translate complex legal issues into clear, actionable guidance for business partners.
* Proven ability to balance legal risk with business priorities in a fast-paced, highly regulated environment.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* In office and remote opportunities, as well as our signature GEICO Flex program, offering the ability to work remotely for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
#LI-SS1
Annual Salary
$210,000.00 - $350,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our insurance business transformation as we redefine experiences for our customers.
Position Description
Our Senior Engineer is a key member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality services in a growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.
Position Responsibilities
As a Senior Engineer, you will:
* Scope, design, and build scalable, resilient distributed systems including front-end and back-end development
* Engage in cross-functional collaboration throughout the entire software lifecycle
* Lead in design sessions and code reviews with peers to elevate the quality of engineering across the organization
* Define, create, and support reusable application components/patterns from a business and technology perspective
* Utilize programming languages like Java, C#, Python or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
* Mentor other engineers
* Consistently share best practices and improve processes within and across teams
Qualifications
* Advanced experience with Java, C#/.NET, HTML-5, JavaScript/TypeScript, Angular/react, XML, JSON, RESTful Web Services and/or Flutter (a plus)
* Experience with one additional modern language such as Java, C# or Python and with open-source software is a plus
* Advanced experience within the .NET framework, Including SQL Server, ASP.NET, MVC, Web API, and REST
* Proven full-stakc development experience understanding of microservices oriented architecture and API first design (REST, graph QL)
* Experience architecting and designing new and current systems
* Advanced understanding of monitoring concepts and tooling
* Advanced understanding of security protocols and products
* Experience with continuous delivery and infrastructure as code
* Ability to excel in a fast-paced environment
* Architecture assessment and proposals
Experience
* 5+ years of professional software development experience within .NET framework (C# including object-oriented design) or Java
* 4+ years of experience with architecture and design
* 4+ years of experience with AWS, GCP, Azure, or another cloud service
* 2+ years of experience in open-source frameworks
Education
* Bachelor's degree in computer science, Information Systems, or equivalent education or work experience
IVRPOLYX
Annual Salary
$100,000.00 - $215,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$100k-215k yearly Auto-Apply 47d ago
Senior Engineer - Data & Platform Engineering
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Summary
GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission. Within the Data Analytics and Vertical Engineering team, you will design and develop state-of-the-art automated solutions to replace manual Platform administrative tasks as well as build data pipelines, models, and reports, transforming vast datasets that reach up to multiple terabytes in size, while championing innovation, best practices, co-creating the culture of psychological safety and continuous improvement.
Position Description
As a Senior Engineer, you will work to provide excellent user experience for our internal stakeholders across the organization and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from architecting scalable automation frameworks, software/API development, Platform functionality/process enhancements, driving governance strategy, influencing enterprise-wide best practices for administration, observability and compliance to data processing, dimensional data modeling and reporting.
Position Responsibilities
As a Senior Engineer, you will:
* Scope, design, and build scalable, resilient distributed systems
* Utilize a range of technologies for data processing, reporting, and automation, including Python, SQL, NoSQL, DBT, Apache Spark, Docker, Kubernetes and Azure tools.
* Develop high-quality, accurate data visualizations and reports using tools like Power BI and Apache Superset to support data-driven business decisions.
* Define and implement automation strategies for administrative and governance tasks across Power Platform and Power BI.
* Design and build scalable automation solutions using PowerShell, REST APIs (Power BI, Graph API), and CI/CD pipelines.
* Lead automation initiatives for user provisioning, license management, dataset refreshes, workspace lifecycle, and monitoring platform health and adoption trends.
* Lead in design sessions and code reviews with peers to elevate the quality of engineering across the organization
* Collaborate with cross-functional teams, including security, compliance, and data governance to align solutions with enterprise policies, integrate automation with enterprise systems (Azure DevOps, ServiceNow, Microsoft 365, etc.) and enforce governance frameworks for environment lifecycle, access, and compliance.
* Develop enterprise-wide standards for monitoring, auditing, and reporting. Provide executive-level reporting and insights on platform health, compliance, and adoption trends.
* Mentor other engineers
* Consistently share best practices and improve processes within and across teams
Qualifications
* Advanced programming experience and big data experience within Python, SQL, DBT, Spark, Kafka, Git, Containerization (Docker and Kubernetes)
* Advanced experience with Data Warehouses, OLAP, dimensional modeling and analytics
* Advanced knowledge of business intelligence tools (strong preference for Power BI) and/or ETL tools (strong preference for SSIS or DBT)
* Experience with Apache Iceberg for managing large-scale tabular data in data lakes is a plus
* Familiarity with understanding SQL concepts (such as MPP-based, No-SQL, Cloud WH)
* Experience architecting and designing new ETL and BI systems and supporting existing systems
* Proven expertise in PowerShell scripting, Power BI REST APIs, Graph API, and automation frameworks.
* Deep knowledge of Power BI administration (workspaces, capacities, security, governance) and Power Platform administration (environments, Dataverse, flows, apps).
* Experience architecting CI/CD pipelines for Power BI and Power Platform solutions (Azure DevOps or GitHub).
* Strong understanding of identity, access management, and compliance in Microsoft 365 and Azure AD.
* Experience with enterprise orchestration tools such as Airflow is preferred
* Ability to balance the competing needs of multiple priorities and excel in a dynamic environment
* Advanced understanding of DevOps concepts including Azure DevOps framework and tools
* Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)
* Advanced understanding of monitoring concepts and tooling with strong problem-solving ability
* Experience with Power Platform and multiple data domains is preferred
* Experience with front end development using REACT/Javascript is a plus
Experience
* 4+ years of professional data/analytics/database engineering, programming languages and developing with big data technologies
* 3+ years of experience with data architecture and design especially Data Warehousing concepts
* 3+ years of experience with AWS, GCP, Azure, or another cloud service
* 3+ years of professional software development experience with SQL-based technologies
* 3+ years of experience with BI and ETL tools
* 2+ years of experience in open-source frameworks, Big-data tools like Spark and Databricks
* 2+ years of experience with Microsoft Fabric/Azure Data Factory preferred
Education
Bachelor's degree in Computer Science, Information Systems, Data Science, Data Analytics or equivalent education or work experience
Annual Salary
$100,000.00 - $215,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$100k-215k yearly Auto-Apply 8d ago
Sr. Injury Adjuster- UM
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.
What you'll do:
Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims.
Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims.
Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.
Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.
Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution.
Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of auto claims adjusting experience.
1 year of injury adjusting experience with attorney represented claims,
Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Demonstrated time-management and decision-making skills.
Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.
Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.
Ability to exercise sound financial judgment and discretion in handling insurance claims.
Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
4 or more years auto liability/casualty adjusting experience.
1 year or more experience in Uninsured motorist (UM) claims
Ongoing professional development with a focus on Insurance
Bachelors degree or higher
Compensation range: The salary range for this position is: $63,590 - $121,530.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$63.6k-121.5k yearly Auto-Apply 6d ago
Member Experience Owner (Omnichannel) - Life Company Distribution and Service Experience
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are currently seeking a talented Member Experience Owner to join the Life Company Distribution and Service Experience team who is accountable for the end-to-end management of omnichannel member experiences across Life Insurance, Medicare and Annuity sales and service. This role will be accountable for the active management and growth of the Life Insurance direct distribution experiences, partnering with Product Management, Call Center and Digital to deliver a world-class experience for members seeking protection for themselves and their loved ones.
This role proactively manages and measures end-to-end member and employee experience lifecycle(s) from conception to release, including iteration and maintenance, while optimizing the outcome for the product/experience while prioritizing work. Communicates with stakeholders to ensure delivery of experience expectations across all channels, to include digital. Partners with Enterprise and/or third-party stakeholders to promote Member experiences and/or Business deliverables that are aligned to strategic outcomes and compliance with applicable regulatory requirements
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX; Phoenix, AZ; Plano, TX; Colorado Springs, CO. or Tampa Campus. Relocation assistance is not available for this position.
What you'll do:
Measures, evaluates, visualizes, and communicates experience performance, member interactions and its financial impact on the business.
Implements tactical and strategic actions related to product and or business need.
Responsible for financial, regulatory, and operational risk management related to the experience, risk mitigation and effective control environment prioritizing closing any gaps or findings.
Identifies, prioritizes, develops, and releases IT work in partnership with IT, Design, third parties, and other key stakeholders to deliver value across experience(s).
Leverages human-centered design methodology with key stakeholders, partners, and process owners to drive design improvements for end users.
Aligns focus of Enterprise and/or third-party stakeholders towards a unified experience that serves members', employees', and business' needs.
Establishes and monitors key Performance Indicators (KPIs), member insights, and Key Risk Indicators (KRIs); ensures correct data and instrumentation for the experience and related sub-processes; uses data to improve experiences.
Partners with process owners to ensure ongoing documentation and process certification and experience(s) which includes control plans, understanding the tools used in the respective process or experience, identification, and measurement of metrics for success, and adherence to applicable regulatory guidelines.
Partners with process owners to ensure strategy execution and delivery is fulfilled through ongoing change management, leveraging data to assess business problems and system enhancements.
Identifies acceptable performance limits and establishes and leads management routines and control plans to monitor performance and react accordingly when the process is out of acceptable limits.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
6 years of experience in customer experience, strategy, process, analytics, digital, user experience design or marketing OR Master's degree and 4 years of relevant experience in customer experience, strategy, process analytics, digital, user experience design or marketing.
4 years of progressive related experience developing, implementing, executing, creating and/or managing customer or employee experience strategies, major initiatives and delivering results within a complex matrix environment required.
Understanding of best practices for implementing a voice-of-the-customer program, including selecting appropriate listening posts based on the channel and type of touchpoint.
In-depth understanding of process improvement approach, including leveraging analysis and critical thinking to identify opportunities for improvement, and quickly evaluating potential solutions for feasibility & reasonableness.
Demonstrated experience identifying key performance indicators to measure before & after changes to determine improvement, effectiveness, and identify unintended consequence.
Advanced knowledge of and demonstrated success at executing and refining strategies that support productive, efficient, successful, and mission critical experiences.
Experience in implementing and sustaining change/improvements (change champion).
Hands-on experience with using customer feedback to improve a process or experience.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
3 or more years of Life Insurance direct distribution sales experience within call center and Digital environments (USAA or Industry).
3 or more years of strategic planning and roadmap execution.
Strong analytical skills with a proven ability to define, track, and interpret Key Performance Indicators (KPIs) related to member and employee experience, sales, and service.
3 or more years of demonstrated experience with agile execution as a product owner, epic/feature owner or subject matter expert.
Skilled in mapping, analyzing, and optimizing complex end-to-end processes to improve efficiency, reduce friction, and enhance user satisfaction
Compensation range: The salary range for this position is: $93,770 - $179,240
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development.
In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in any of our offices including:
* San Antonio, Texas
* Plano, Texas
* Phoenix, Arizona
* Tampa, Florida
* Charlotte, North Carolina
* Chesapeake, Virginia
***
Relocation assistance is only available to San Antonio for this position
***
What you will do:
Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations.
Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies.
Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables.
Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities.
Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters.
Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance.
Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk.
Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards.
Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents.
Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support.
Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization.
Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function.
Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management.
Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies.
Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function.
Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards.
Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship.
Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets.
Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Minimum Education:
Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Experience:
10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required.
8+ years of people leadership experience in building, leading and/or developing high performing teams.
Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals.
Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas.
Strong background in providing sound strategic decisioning applying financial analysis and data.
Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data.
Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
In addition to the minimum experience above, this role also needs the following:
5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines)
State level financial management
P&C capital management experience
Experience in launching new insurance products and companies
What we offer: The salary range for this position is: $224,250 - $403,650.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$224.3k-403.7k yearly Auto-Apply 46d ago
Business Architect Senior - Property & Casualty PMO
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Architect Senior supporting the Property & Casualty Portfolio Management Office, you will play a pivotal role in delivering our organizational strategy, driving the successful execution of initiatives, and ensuring alignment with business objectives. In this role you will apply deep business knowledge and technical skills to increase strategy to execution alignment, set architecture strategy and governance for the holistic business ecosystem, guide cross-functional teams to systemically align business strategies and technology investments, and support portfolio planning, prioritization, and execution readiness processes.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
• Provides direction and guidance on the business architecture and monitors implemented strategic plans and progress towards strategic goals.
• Supports Senior Strategy Officer and Line of Business Senior Executives with leveraging insights to inform strategic choices definition, fact-based prioritization analyses, and business opportunity assessments.
• Executes business architecture approaches to facilitate business strategy.
• Translation/decomposition/deconstruction and visualize for the alignment of the organizational spans and layers (i.e., strategy blueprints) with business executives.
• Contributes to the design of and facilitates current and target state assessments to inform and visualize internal business capability maturity needs and prioritization over the strategic horizon (i.e., capability-based planning).
• Applies and utilizes business modeling methods to ensure a consistent and complete business knowledgebase and blueprints for planning, portfolio, and executive decision-making and analysis.
• Serves as a conduit within the business, across business lines, and extended architecture community (enterprise, technical, process, and information) in the alignment of subsequent strategies, plans, and business architecture artifacts.
• Facilitates, negotiates, and represents business' interests in the maturation and investment in business architecture.
• Facilitates the creation and alignment of the business architecture framework, governing principles, and best practices.
• Contributes to the development of the business architecture metamodel and supporting tool suite, and alignment to other architecture domain metamodels and frameworks.
• Stays updated on industry trends and best practices related to business architecture.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of relevant business architecture experience to include practice and knowledgebase development and maturation, strategy translation/decomposition/deconstruction, capability-based planning to include business capability assessments and capability roadmap development.
• 2 years of hands-on experience developing business architecture for large scale strategic priorities and business strategies.
• Experience executing standard business architecture approaches and leading cross-functional teams to deliver upon architecture services.
• Experience working with a diverse set of strategy, planning, and execution methods (Waterfall and Agile).
• Ability to influence and explain complex architecture recommendations to both technical and non-technical audiences at all levels of the organization.
• Experience in independent development and relationship mapping between value stream maps, business capability maps, organizational graphs, and/or business strategy blueprints to present ideas and proposals for informed business decisions in pursuit of strategic outcomes.
• Knowledge and application of industry standard business and enterprise architecture meta modeling, tooling, and frameworks (BIZBOK , TOGAF ).
• Experience in the application of business architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices.
What sets you apart:
• Prior U.S. military service or being a military spouse/domestic partner is highly valued.
• 3 or more years working in property and casualty insurance industry
• Experience working with business partners in targeted conversations for early clarification of strategic intent and target state
• Experience conducting various business architecture tasks in collaboration with PMO practices and methods (e.g., waterfall, SAFe/Agile)
• Demonstrated experience developing, managing, and sustaining ongoing business architectural artifacts and decision support to optimize value creation
• Consistent track record of thinking, crafting and implementing solutions with a systems-thinking, member-centric approach
• Exceptional verbal and non-verbal communication and presentation skills to effectively convey insights to diverse audiences, including senior leadership.
Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$103.5k-197.7k yearly Auto-Apply 5d ago
Risk Analyst I - Property and Casualty
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Risk Analyst I with strong industry experience and an understanding of risk frameworks, controls, and compliance expectations. The ideal candidate brings skills in data analysis and trend evaluation, with the ability to interpret risk indicators and recommend effective mitigation strategies. This role requires strong program and project management capabilities, including coordinating cross‑functional initiatives and aligning work with business priorities. Success in this position depends on excellent prioritization and stakeholder‑management skills, ensuring risk‑related projects remain on track. Candidates with U.S. military experience-through service or as a military spouse/domestic partner-are highly valued for the rigor, adaptability, and mission‑focused execution they bring to the role.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Partners with key team members in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations.
Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
Contributes to the implementation of new risk policies, practices, appetites and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
Improves strategies, tools, and methodologies to measure, monitor, and report risks.
Applies working knowledge to assess data and produce analytical insights to understand business objectives, drive risk-based business decisions and influence solution strategies.
Contributes in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
Provides oversight of risk through documentation review, assessment of performance monitoring, model validation, and use implementation
Supports the formulation of scenario analysis and/or stress test plans, including the evaluation of results, and framing of contingency plans in partnership with key business partners.
What you have:
Bachelor's degree in Risk Management, Business, Finance, or related field
(or 4 additional years of relevant experience in lieu of a degree)
4+ years of experience in risk management, regulatory work, or operations within banking, insurance, financial services, audit, project management, public accounting, or similar areas or an Advanced degree/designation in a related field + 2 years of risk‑related experience
Knowledge of risk management principles, tools, and systems
Experience working in a complex or highly matrixed environment
Skill in conflict resolution, influencing at all levels, and challenging business decisions when needed
Ability to collaborate with internal and external partners
Strong critical‑thinking skills with the ability to make data‑driven decisions
Proactive in identifying issues and driving resolutions
Proficiency in Microsoft Office, including Excel and PowerPoint
What sets you apart:
Industry experience in risk and compliance, with understanding of risk frameworks, controls, and compliance expectations
Data analysis and trend evaluation, with ability to interpret risk indicators and recommend mitigation strategies
Program and project management expertise, including coordination of cross‑functional initiatives and alignment with business priorities
Strong prioritization skills, with the ability to manage key team member expectations and keep risk‑related projects on schedule
U.S. military experience, gained through military service or as a military spouse/domestic partner, bringing valuable rigor, adaptability, and mission‑focused execution
Compensation range: The salary range for this position is: $85,040 - $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$85k-162.6k yearly Auto-Apply 3d ago
Director, Claims Operations (STARS)
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.
Relocation assistance is not available for this position.
What you'll do:
Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams.
Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations.
Be responsible for achievement of assigned goals, objectives, and scorecard deliverables.
Plan, organize, and control the resources to deliver the appropriate claims service.
Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act.
Provide guidance on technical matters, monitors claims reserves and extends settlement authority.
Be responsible for service, loss control, and loss adjustment expense.
Identify trends and develop action plans as appropriate.
Understand, research, and work to influence the financial impact for their respective business area.
Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results.
Create conditions for success remove obstacles, lead and champion change.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency.
3 years of direct team lead or management experience.
Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities.
Experience using, interpreting, solutioning and leading with data.
What sets you apart:
15 or more years of experience leading auto physical damage claims operations in both field and direct repair management.
Demonstrated leadership abilities in leading and mentoring teams, including setting strategic objectives, overseeing employee performance, and fostering a collaborative work environment.
Demonstrated ability to build a strategy and successfully execute against it.
Demonstrated ability to transform large organizations.
Strong analytical skills to assess complex claim situations, make informed decisions, and implement effective solutions.
Experience working in multiple geographic areas.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $143,320 - $273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$143.3k-273.9k yearly Auto-Apply 4d ago
Life Actuarial Solutions Analyst Senior - Annuity Pricing Team
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Dedicated Life Actuarial Solutions Analyst Senior to join the Life Company's Annuity Pricing Team. Specific duties will involve custom quoting of structured settlement annuities, rate loading/validation, tool building and pricing of deferred and immediate annuities. Your role also supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; Charlotte, NC. or Plano, TX. campus. Relocation assistance is not available for this position
What you'll do:
Independently extracts, integrates and transforms data from a multitude of sources, and may identify new sources.
Reconciles and validates data accuracy, and reasonability of actuarial or financial information.
Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions.
Develops comprehensive and innovative solutions that impact productivity to improve actuarial tools and processes.
Resolves unique and complex issues and navigates obstacles to deliver work product.
Develops cost benefit analysis.
Provides insight to management on issues and serves as a resource to team members on escalated issues of an unusual nature.
Leads projects related to actuarial solutions including automation, IT projects, or product development initiatives.
Oversees requirement development process through testing and implementation.
Demonstrates in depth understanding to identify and resolve issues or potential defects.
Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to.
Works with business partners to understand key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations.
May respond to audit requests and oversees coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports.
Anticipates and analyzes trends or deviations from forecast, plan or other projections.
Presents recommendations and communicates solutions to business partners and management in a clear, concise, logical and organized manner.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
6 or more years of technical experience as an analyst or other relevant technical work experience.
What sets you apart:
Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial science, or similar quantitative field
Work experience building analytical tools using applications such as excel VBA, Python, SQL, etc.
At least one actuarial exam. Note: pursuing actuarial designation not required.
Work experience supporting projects for actuarial or modeling functions
Excellent verbal and written communication skills, with the ability to tailor the content for varying audiences.
Strong aptitude for problem solving and technology
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $93,770 - $179,240
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$93.8k-179.2k yearly Auto-Apply 19d ago
Staff Engineer - Availability and Incident Management
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Summary
GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.
Position Description
The Staff Engineer in Availability and Incident Management team will engineer solutions and empower the developer community with experiences, tools, and automated processes that reduce friction and improve developer satisfaction. Our team thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge supporting Full Stack development and with a strong understanding of data structures and algorithms.
Position Responsibilities
As a Staff Engineer, you will:
* Focus on multiple areas and provide leadership to the engineering teams
* Own complete solution across its entire life cycle
* Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications
* Accountable for the quality, usability, and performance of the solutions
* Lead in design sessions and code reviews to elevate the quality of engineering across the organization
* Utilize programming languages like Java, C#, Go, C#, Python or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker, Rancher and Kubernetes, and a variety of Azure services
* Utilize modern UI frameworks like React, Flutter etc.
* Mentor more junior team members professionally to help them realize their full potential
* Consistently share best practices and improve processes within and across teams
Qualifications
* Fluency and specialization with at least two modern languages such as Java, Go, C# or Python including object-oriented design
* Fluency and specialization with any modern UI frameworks like React, Flutter etc.
* Experience in building products using micro-services-oriented architecture, extensible REST APIs and GraphQL
* Experience with Azure, AWS or GCP
* Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
* Experience writing workflow automation code (YAML pipelines, GitHub Actions, Azure DevOps pipelines)
* Experience with continuous delivery and infrastructure as code
* Fluency in DevOps Concepts, Cloud Architecture, and Azure DevOps Operational Framework
* Experience in leveraging PowerShell scripting
* Experience with application monitoring tools and performance assessments
* Experience in Datacenter structure, capabilities, and offerings, including the Azure platform, and its native services
* Experience in security protocols and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth
* Experience in Azure Network (Subscription, Security zoning, etc.)
* In-depth knowledge of CS data structures and algorithms
* Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)
* Enterprise level requirements and design documentations
* Strong problem-solving ability
* Ability to excel in a fast-paced, startup-like environment
Experience
* 6+ years of professional software development experience within any object-oriented programming language
* 4+ years of experience in open-source frameworks
* 3+ years of experience with architecture and design
* 3+ years of experience with AWS, GCP, Azure, or another cloud service
Education
* Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
Annual Salary
$100,000.00 - $230,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$74k-96k yearly est. Auto-Apply 9d ago
Risk and Compliance Advisor Lead - Risk and Compliance Training
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Risk and Compliance Lead - Risk and Compliance Training to spearhead our learning and development initiatives within the risk and compliance domain. This pivotal role requires a candidate with extensive experience (8+ years) in risk management and regulatory compliance, coupled with a deep passion for developing and implementing impactful learning programs. The ideal candidate will excel at conducting comprehensive Training Needs Assessments (TNAs) and providing effective challenge for the development of efficient and effective Compliance and Risk Training Plans, and L&D program strategies. A core function of this role involves skillfully translating complex internal policies and regulatory requirements into clear, actionable program guidance to support course owners and leadership as they develop practical training materials, ensuring our teams are well-equipped to navigate the evolving compliance landscape.
In this position, you will be a key player in fostering a culture of strong risk awareness and continuous learning across the organization. You will engage extensively with various partners and cross-functional teams, employing your project management skills to ensure successful delivery of training initiatives. Your ability to analyze diverse audience needs, develop tailored communication strategies, and own the distribution of information and reporting to leadership will be crucial. Furthermore, you will bring in-depth knowledge of operational risk processes, proficiency in data analysis to measure program efficiency and provide strategic insights, and a strong dedication to driving continuous process improvement. This role is central to enhancing both operational efficiency and compliance through effective, engaging, and targeted training and development.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC
Relocation assistance is not available for this position.
What you'll do:
Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.
Develops processes and procedures for successful implementation of new risk policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
Identifies and seeks key partners across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.
Crafts key communications related to risk and compliance insights to be delivered to executives and board members.
Implements compliance risk management activities in accordance with enterprise compliance standards.
Maintains and expands knowledge of the competitive/regulatory landscape and the company's key challenges. Stays ahead of the competitive/regulatory landscape and shares knowledge w/team members.
Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.
Applies knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
Leads, assembles, and facilitates cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.
Formulates and reviews stress test plans for a line of business or the enterprise.
What you have:
Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
8 or more years experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.
Risk and compliance management experience in a complex institution and/or highly matrixed environment.
Knowledge of compliance laws, regulations, and regulatory expectations.
Demonstrated ability to apply knowledge of regulatory risk and compliance to consult and provide insights and guidance.
Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
Experience leading and directing work with internal and external partners in a highly collaborative environment.
Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include ability to effectively make data-driven decisions.
Proactively identifies potential concerns and resolve issues.
Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.
What sets you apart:
Extensive Risk and Compliance Experience: 8 or more years of dynamic experience in risk management and regulatory compliance, with a focus on developing and implementing successful learning and development (L&D) programs.
Learning & Development Expertise: Ability to conduct comprehensive Training Needs Assessments (TNAs), lead Training Plan development and execution, and contribute to future L&D program strategies.
Audience Analysis & Communication: Experience in analyzing diverse audience needs, developing tailored communication strategies, and owning distribution of information and reporting to various partners.
Translating Requirements: Ability to translate complex internal policies and regulatory requirements into clear, and actionable guidance.
Partner Engagement & Project Management: Partner engagement across multiple departments and experience in cross-functional project management, ensuring successful project delivery.
Operational Risk Processes: In-depth knowledge of and experience with Specific Line of Business (SLOB) operational risk processes, including identification, assessment, mitigation, and monitoring.
Data Analysis & Insights: Proficiency in data analysis to identify trends, measure program efficiency, and provide data-driven insights for strategic decision-making.
Process Improvement: A strong dedication to continuous process improvement, with the ability to identify inefficiencies and implement solutions to improve operational efficiency and compliance.
Compensation range: The salary range for this position is: $143,320 - $273,920.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$77k-95k yearly est. Auto-Apply 10d ago
Sr Staff Software Engineer- AI
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Summary
GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.
Position Description
The Senior Staff Engineer in Availability and Incident Management will design and deploy machine learning systems that enable intelligent incident detection, automated root cause analysis, and predictive reliability improvements across the platform. This role focuses on building a multi-agent AI platform where specialized agents autonomously detect anomalies, diagnose failures, recommend remediation actions, and learn from historical patterns to prevent recurring incidents. You will lead the technical strategy for an AI-powered incident response system that reduces mean time to resolution, minimizes operational toil, and enables proactive reliability improvements through predictive analytics and autonomous workflows. The ideal candidate combines deep expertise in machine learning systems, agentic AI, and multi-agent architectures with strong knowledge of site reliability engineering, observability tooling, and large-scale distributed systems.
Position Responsibilities
As a Senior Staff Engineer, you will:
* Design and build a multi-agent AI platform where specialized agents autonomously detect, diagnose, and resolve issues through agent-to-agent (A2A) collaboration
* Develop intelligent agents using LLMs and agentic frameworks that coordinate detection, diagnostic, remediation, and knowledge tasks with minimal human intervention
* Define agent interaction protocols, A2A communication standards, and evaluation frameworks for agent decision quality and autonomous action safety
* Architect vector database solutions (Milvus, pgvector, Qdrant) for semantic search and RAG to enable context-aware agent decision-making
* Build end-to-end ML pipelines for severity classification, anomaly detection, failure pattern recognition, and impact forecasting using observability data
* Establish scalable orchestration infrastructure for multi-agent workflows with CI/CD, automated evaluation, canary releases, and rollback strategies
* Implement monitoring for agent interactions, A2A communication patterns, decision quality, data drift, and system reliability
* Lead technical architecture ensuring scalability, observability, and integration with existing alerting, logging, and monitoring systems
* Define standards for agent safety, explainability, governance, and human-in-the-loop controls for high-impact automated actions
* Partner with SRE, Product, and Engineering teams to translate reliability goals into measurable ML objectives and maintain pragmatic technical roadmaps
* Mentor engineers through complex AI platform implementations and establish best practices, coding standards, and technical documentation
* Stay current with AI/ML and multi-agent systems; educate engineering leadership on emerging technologies
Qualifications
* Experience building and deploying ML systems in production with cross-functional engineering teams
* Fluency in at least two modern languages such as Python, Go, Java, C++, or C# including object-oriented design
* Experience architecting multi-component ML platforms using open-source/cloud-agnostic components:
* Datastores: PostgreSQL, NoSQL (MongoDB, Cassandra, CosmosDB)
* Streaming: Kafka, Flink, or Spark Streaming
* Experience with end-to-end ML lifecycle: version control, CI/CD, Kubernetes, testing, monitoring, and production support
* Experience with cloud providers (Azure, AWS or GCP) in production ML environments
* Experience with observability tools and distributed systems monitoring, logging, tracing, and root cause analysis
* Experience building multi-agent systems using LLMs and agentic frameworks (e.g., LangChain, LangGraph, AutoGen, Semantic Kernel, CrewAI)
* Hands-on experience with RAG, semantic search, and vector databases (e.g., Milvus, pgvector, Qdrant, ElasticSearch)
* Experience designing human-in-the-loop workflows and safety controls for autonomous systems
* Strong architecture and design skills with ability to influence technical direction and roadmap
* Proven ability to solve complex problems with data-driven approaches
* Experience fine-tuning or deploying open-source LLMs (Llama, Mistral, Phi) is a plus
* Experience with data warehouse/lakehouse platforms (e.g., Snowflake, Databricks, Parquet, Delta, Iceberg)
Experience
* 10+ years of professional platform development or general development experience
* 8+ years of experience with architecture and design
* 6+ years of experience building and deploying machine learning systems in production
* 6+ years of experience in open-source frameworks
* 4+ years of experience with AWS, GCP, Azure, or another cloud service
* 2+ years of experience with LLMs, agentic AI frameworks, or multi-agent systems
Education
* Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
Annual Salary
$110,000.00 - $230,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$110k-230k yearly Auto-Apply 12d ago
Director of Strategic Workforce Planning
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is available for this position.
The Work Ahead
Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices.
Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.
Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments.
Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement.
What you'll do:
Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization.
Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning.
Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning.
Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience
3+ years leading high-performing teams
Proven experience developing long-range (3+ years) workforce forecasts and strategic plans
Strong business acumen with the ability to anticipate future talent and skill needs
Advanced critical thinking, communication, and forecasting skills
What sets you apart:
Experience in insurance and/or banking sectors
Familiarity with call center and sales workforce dynamics
Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle)
Experience with design thinking and agile methodologies
Expertise in integrating human and AI resource planning
Compensation range: The salary range for this position is: $127,310.00 - $243,340.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$127.3k-243.3k yearly Auto-Apply 9d ago
Analyst Internship Program - Finance & Operations Track (CFO Org)
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Do you love to solve problems? Do challenging analytical questions keep you up at night? Are you looking to learn more about a career with a focus on development, intellectual growth, with ample opportunity for upward mobility? We are looking for bright and driven rising college seniors to join our summer Analyst Internship Program (AIP) within the Chief Financial Officer (CFO) Organization. You will help drive our insurance business transformation as we redefine the experience for our customers. Find real opportunities to apply the skills that you are learning in college while preparing for prospective entry into the Analyst Development Program - Finance & Operations Rotational Track (CFO Org) upon graduation!
GEICO's AIP has three distinct tracks within the CFO Organization (Controllers, Finance & Operations, and Pricing).
In the Finance & Operations Track, you will:
* Gain exposure to multiple disciplines within the CFO Organization through analyst project work, including Companywide Financial Planning & Analysis, Business-specific Financial Planning & Analysis (incl. Marketing, Real Estate, Technology, People Group, Product, Legal, Auto, Specialty Lines), Compliance/Risk/Controls/Audit, Treasury, Financial Systems, Supplier Management Operations, Strategy & Financial Analysis, and/or Real Estate & Facilities Management Operations
During your paid 10-week summer internship, all interns will:
* Work on significant analyst projects, attend meetings, and give presentations to senior management
* Be introduced to the GEICO Finance and Operations groups, learning the systems we use and support, as well as data and integration points
* Develop your analytical, project management, and communication skills, while beginning to build your analyst business acumen
* Directly impact GEICO's financial and strategic performance, with opportunities to drive financial processing innovation and transformation
* Develop influencing skills as you partner with business stakeholders to analyze results and recommend future investment decisions
* Receive mentoring and coaching from members of GEICO's CFO Organization management
* Participate in dedicated professional development and social events, fostering a community within your internship cohort and the broader Finance organization and accelerating your career through exposure to senior leaders
* Interact with associates at all levels of our Finance organization - even our CFO!
Candidate Qualifications & Skills:
* Bachelor's degree in Finance, Business Analytics, Business Information Systems, or other relevant analytical or FinTech major, with expected graduation between December 2026 and May 2027
* Cumulative GPA of 3.0 or higher (please upload ALL transcripts as part of the application process)
* Demonstrated interest in the Finance field through relevant internship experience, engaging in relevant student or business organizations, pursuing relevant certifications or advanced coursework, or other form of engagement within the field
* Proficiency in Microsoft Excel, Word, PowerPoint, Power BI and/or similar tooling
* Technical aptitude and experience with or a desire to learn financial systems, such as Workday Financials
* Ability to work independently given general direction and to thrive in a team environment that is constantly changing
* Strong analytical, problem-solving, and decision-making skills
* Ability to handle multiple concurrent priorities, providing accurate and timely results
* Effective time management, attention to detail, communication, and organizational skills
* Must live within commutable distance from our New York City, Chicago, or Chevy Chase, MD office and work a hybrid schedule, including working at least three days per week from the office
Annual Salary
$24.93 - $41.21
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
$24.9-41.2 hourly Auto-Apply 20d ago
Senior Staff Engineer - Data Lakehouse Platform
Geico Insurance 4.1
Chicago, IL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Summary
GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and core data infrastructure. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.
Position Description
Our Staff/Senior Staff Engineer is a key member of the engineering staff working across the organization to innovate and bring the best open-source data infrastructure and practices into GEICO as we embark on a greenfield project to implement a core Data Lakehouse for all Geico's core data use-cases across each of the company's business verticals.
Position Responsibilities
As a Senior Staff Engineer, you will:
* Scope, design, and build scalable, resilient Data Lakehouse components
* Lead architecture sessions and reviews with peers and leadership
* Spearhead new software evaluations and innovate with new tooling
* Design and lead the development & implementation of Compute Efficiency projects like Smart Spark Auto-Tuning Feature.
* Drive performance regression testing, benchmarking, and continuous performance profiling.
* Accountable for the quality, usability, and performance of the solutions
* Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, and demonstrate adaptability and sponsoring continuous learning
* Collaborate with customers, team members, and other engineering teams to solve our toughest problems
* Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering community
* Consistently share best practices and improve processes within and across teams
* Share your passion for staying on top of the latest open-source projects, experimenting with, and learning recent technologies, participating in internal and external OSS technology communities, and mentoring other members of the engineering community
Qualifications
* Deep knowledge of Spark internals, including Catalyst, Tungsten, AQE, CBO, scheduling, shuffle management, and memory tuning.
* Proven experience in tuning and optimizing Spark jobs on Hyper-Scale Spark Compute Platforms.
* Mastery of Spark configuration parameters, resource tuning, partitioning strategies, and job execution behaviors.
* Experience building automated optimization systems - from config auto-tuners to feedback loops and adaptive pipelines.
* Strong software engineering skills in Scala, Java, and python are required.
* Ability to build tooling to surface meaningful performance insights at scale.
* Deep understanding of auto-scaling and cost-efficiency strategies in cloud-based Spark environments.
* Exemplary ability to design and develop, perform experiments, and influence engineering direction and product roadmap
* Advanced experience developing new and enhancing existing open-source based Data Lakehouse platform components
* Experience cultivating relationships with and contributing to open-source software projects.
* Experience with open-source table formats (Apache Iceberg, Delta, Hudi or equivalent)
* Advanced experience with open-source compute engines (Apache Spark, Apache Flink, Trino/Presto, or equivalent)
* Experience with cloud computing (AWS, Microsoft Azure, Google Cloud, Hybrid Cloud, or equivalent)
* Expertise in developing distributed systems that are scalable, resilient, and highly available
* Experience in container technology like Docker and Kubernetes platform development
* Experience with continuous delivery and infrastructure as code
* In-depth knowledge of DevOps concepts and cloud architecture
* Experience in Azure Network (Subscription, Security zoning, etc.) or equivalent
Preferred Qualifications
* Active or past Apache Spark Committer (or significant code contributions to OSS Apache Spark).
* Experience with ML-based optimization techniques (e.g., reinforcement learning, Bayesian tuning, predictive models).
* Contributions to other big data/open-source projects (e.g., Delta Lake, Iceberg, Flink, Presto, Trino).
* Background in designing performance regression frameworks and benchmarking suites.
* Deep understanding of Spark accelerators (Spark RAPIDS, Apache Gluten, Apache Comet, Apache Auron, etc.) committer status in one or more project is a plus.
* Skilled in documenting methodologies and producing publication-style papers, whitepapers, and internal research briefs.
Experience
* 10+ years of professional experience in data software development, programming languages and developing with big data technologies
* 8+ years of experience with architecture and design
* 6+ years of experience with distributed systems, with at least 3 years focused on Apache Spark.
* 6+ years of experience in open-source frameworks
* 4+ years of experience with AWS, GCP, Azure, or another cloud service
Education
* Bachelor's or Master's degree in Computer Science, Software Engineering, or related field like physics or mathematics.
Annual Salary
$110,000.00 - $260,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$84k-105k yearly est. Auto-Apply 2d ago
Business Resiliency Lead
USAA 4.7
Campus, IL job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Lead Resiliency Advisor, Business Resiliency Program (BRP) plays a critical role in supporting the development, implementation, and continuous improvement of the association-wide Operational Resiliency program within a regulated financial and insurance organization. Reporting to the Director of Business Resiliency, this position is responsible for operationalizing the resiliency strategy, coordinating cross-functional continuity efforts, and ensuring program execution aligns with regulatory expectations and industry standards (e.g., DRII Professional Practices, FFIEC).
The ideal candidate will bring strong expertise in business continuity and operational resilience, experience managing continuity programs in financial services, and the ability to lead teams and influence stakeholders across the organization.
Leads the identification, analysis, development, implementation, management and oversight of business, technology, and third-party recovery plans and crisis management strategies. Identifies process improvements and industry best practices and existing and emerging business disruption risk and ensuring adequate risk mitigation strategies and contingency plans are designed and in place to protect our employees, our resources and critical third party. Drives risk management of operational resiliency including cyber, data, change, third party, critical infrastructure, people and facilities. Leads training, exercises and tests against emerging threats and provides guidance and oversight to ensure adherence to USAA's business continuity policy, standard and procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, or Charlotte, NC. Relocation assistance is not available for this position.
What you'll do:
Provides thought leadership and subject matter expertise to guide the strategic direction of business continuity and resiliency trends, requirements and requests associated with Enterprise-wide development programs, projects and initiatives.
Manages and drives business continuity and resiliency solutions that maximize business value while also ensuring compliance with applicable legal, risk and compliance requirements, and state and federal policies, laws, and regulations.
Leads extensive research efforts; provides analysis and reporting to identify, resolve, and report out on the most highly complex enterprise-wide business continuity and resiliency issues, gaps and incidents. Identifies information required to support business analysis and resolves issues, gaps and incidents and detect points of escalation.
Accountable to plan, execute, oversee and assess the performance of participants in the most highly complex enterprise-wide business continuity, resiliency and recovery exercises covering life safety, business interruptions, critical suppliers and disaster recovery scenarios.
Anticipates operational gaps and potential business continuity and resiliency risks and in partnership with the business and other stakeholders, drives the problem resolution, execution and improvement of operational processes to close gaps and mitigate risk.
Provides technical expertise and guidance to the business regarding business continuation risks and required control measures associated with new or emerging technologies.
Directs and oversees the business with translating business continuity and resiliency related control deficiencies into actionable plans and provides strategic and tactical recommendations to minimize business continuity and resiliency risks and strengthen the overall control environment.
Serves as a primary resource to cross functional team members in support of business continuation-based initiatives as well as less experienced team members.
Serves as a liaison between the line of business, staff agencies and the Enterprise Business Continuation Program.
Accountable to prepare and deliver senior level executive communications and after-action reports.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of business and/or technology operations, business continuity, disaster recovery, emergency response, incident management, crisis response, or directly related operational risk experience in these functions.
Expert knowledge of business continuity and resiliency industry best practices and tools; IT infrastructure, cyber, data, third parties, processing and application recovery attributes within a large financial institution or complex matrix environment.
Expert knowledge of relevant regulatory compliance, industry regulations, regulatory data sources, and risk management practices.
Advanced analytical, organizational and problem-solving abilities requiring a high attention to detail.
Demonstrated experience collaborating, influencing decisions and facilitating cross- organizational programs, projects and joint planning groups to achieve enterprise strategic goals; includes technology, 3rd Party, Cyber, Data Management and Critical Infrastructure and key enterprise stakeholders
Proven ability to lead and influence others in a cross-functional environment.
Active, or the ability to obtain a valid Associate Business Continuity Professional (ABCP) certification within first year of employment.
What sets you apart:
10+ years of progressive experience in Business Continuity, Disaster Recovery, or Operational Resilience, with at least 6 years in a leadership role within a regulated financial institution.
Experience with the Operational Resilience construct (ex. DORA) and how to implement within an existing Business Resilience Program
6+ years of experience building, implementing, and maturing enterprise-level Business Resiliency programs for a financial institution in accordance with FFIEC guidance.
Expertise in leading Business Impact Analyses (BIA), Business Resiliency Plan (BRP) development, oversight, process improvement, exercising, and program governance.
Strong leadership and stakeholder engagement skills with experience managing projects with diverse teams and influencing executive stakeholders.
Deep understanding of DRII Professional Practices and recognized BC/Resilience frameworks.
Strong knowledge of financial regulatory expectations (e.g., FFIEC, OCC, Federal Reserve, DORA, ISO 22301).
Professional certifications (CBCP or MBCP from DRII, or equivalent).
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.