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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minneapolis, MN | $35,967 | $17.29 |
| 2 | North Pole, AK | $34,913 | $16.79 |
| 3 | Goffstown, NH | $33,925 | $16.31 |
| 4 | New York, NY | $33,844 | $16.27 |
| 5 | San Francisco, CA | $33,769 | $16.24 |
| 6 | DuPont, WA | $33,666 | $16.19 |
| 7 | Providence, RI | $33,387 | $16.05 |
| 8 | Monroe, NJ | $33,302 | $16.01 |
| 9 | West Linn, OR | $32,025 | $15.40 |
| 10 | Lincoln, NE | $31,410 | $15.10 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $89,406 | $43 | - |
| 2 | Service Consultant | $68,503 | $33 | - |
| 3 | Customer Service Senior Associate | $61,669 | $30 | - |
| 4 | Customer Liaison | $55,528 | $27 | - |
| 5 | Customer Service Reprensentative | $45,456 | $22 | - |
| 6 | Customer Service Executive | $44,485 | $21 | - |
| 7 | Customer Sales Specialist | $43,221 | $21 | - |
| 8 | Customer Service Representative Supervisor | $42,815 | $21 | - |
| 9 | Customer Solutions Specialist | $40,635 | $20 | - |
| 10 | Customer Sales Associate | $40,583 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | USAA | $35,509 | $17 | 1 |
| 2 | GEICO | $35,276 | $17 | 51 |
| 3 | MetLife | $34,005 | $16 | 8 |
| 4 | Allstate | $33,987 | $16 | 47 |
| 5 | Farmers Insurance | $33,495 | $16 | 54 |
| 6 | Progressive | $32,696 | $16 | - |
| 7 | Nationwide | $32,246 | $16 | 8 |
| 8 | State Farm Insurance Agency | $31,933 | $15 | 2 |
| 9 | American Family Insurance | $31,019 | $15 | 6 |