Specialist jobs at State Library of IA - 51 jobs

If you are seeking an opportunity to advance your career, we invite you to consider a position with the Pennsylvania Department of Transportation (PennDOT) as a State Safety Oversight Program Specialist within the State Safety Oversight (SSO) Office. This role is highly specialized and involves crucial responsibilities such as the development, implementation, and enforcement of safety protocols for public transportation rail transit systems. This is a unique chance to contribute to the safety and efficiency of transportation in Pennsylvania while working alongside a team of committed professionals. Do not miss out on this exceptional opportunity to make a meaningful impact-apply today and take the next step in your career journey! DESCRIPTION OF WORK In this role, you will oversee the comprehensive management of the Safety and Security Oversight (SSO) programs for the regional fixed guideway systems. Your responsibilities will encompass a wide range of activities, including strategic planning, incident response coordination, compliance monitoring, and the enforcement of safety and security regulations specific to fixed rail transit. You will be tasked with conducting thorough inspections and developing corrective action plans to address any instances of non-compliance with both federal and state rail regulations, as well as adhering to technical safety standards and the internal policies of the rail transit agency. Additionally, you will play a crucial role in supporting investigations related to rail transit safety events conducted by the Federal Transit Administration and the National Transportation Safety Board. Your participation in the Regional Rail Transit Authority (RTA) safety committee meetings will be essential, as will your provision of technical guidance on compliance matters at both the federal and state levels. Furthermore, you will be responsible for implementing SSO training programs to ensure that all personnel are well-versed in safety protocols and regulatory requirements. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Three years of experience managing rail transit operations or regulating rail transit safety, and a bachelor's degree; or * An equivalent combination of experience and training. Special Requirements: * All positions require possession of an active motor vehicle license. * All employees must obtain the federally required Public Transportation Safety Certification Training Program (PTSCTP) Certificate within three years of hire and maintain it for the duration of employment in this job. Additional Requirements: * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess a current driver's license which is not under suspension? * Yes * No 02 If you answered "Yes" to the above question, please provide your license number and expiration date. If you answered "No", type N/A in the text box below. 03 How many years of full-time experience do you possess managing rail transit operations or regulating rail transit safety? * 3 years or more * 2 but less than 3 years * 1 but less than 2 years * Less than 1 year * None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much graduate coursework have you completed in business administration, rail transit engineering, safety, regulatory safety, or similar fields to managing rail transit operations or regulating rail transit safety? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ********************* and clicking the Evaluation Services link. * 30 credits or more * Less than 30 credits * None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Program Technical Specialist, Driver Safety to join us in our mission to save lives and prevent injuries. Position Highlights: The Program Technical Specialist, Driver Safety, supports the creation, delivery, and maintenance of National Safety Council (NSC) driver safety courses and instructor development programs. As a driver safety Subject Matter Expert (SME), works closely with NSC Product Development, external curriculum designers, mobility safety impact team, research and advocacy, as well as other NSC SMEs to ensure our driver safety programs are as effective as possible. Leveraging their expertise in driver, vehicle, and transportation safety, this position fosters cross-functional collaboration across NSC departments to support fact-finding and curriculum design. Responsibilities also include cultivating relationships and gathering input from governmental agencies (e.g., US DOT, NHTSA), NSC Chapters and Training Centers, industry experts, and other key stakeholders. The role has direct influence over the accuracy, relevance, and compliance of course content. Overall, this individual partners with the Program Technical Consultant, Driver Safety, to ensure alignment with industry standards and regulatory requirements while driving innovation and impact in NSC driver safety education. . What You'll Do: Works closely with and provides Subject Matter Expertise to NSC Product Development and external curriculum designers, graphic designers, and multimedia designers to assist in updating and maintaining: Classroom & Online Driver Safety Courses Customized Driver Safety State & Traffic Court Programs Instructor Development & Continuing Education Courses Primary SME verifying the accuracy of driver safety materials and content used in NSC programs, internally and externally (e.g., photos, videos, articles). Collaborates closely with Sales and Marketing teams to address inquiries, secure SME approvals, and ensure alignment on content and messaging. Solely responsible for the administration of the Collision Preventability Review Program. Monitors transportation and driver safety topics or metrics, analyzes trends, and communicates actionable insights to internal teams to enhance compliance and operational safety. Writes clear, accurate technical or instructional content for the Driver Safety Instructor Information Highway and related portals, including instructor newsletters when needed. Supports the plans and execution of effectiveness studies that evaluate program impact, analyze outcomes, and provide data-driven recommendations for continuous improvement. Coordinates logistics for video productions, photo shoots or other product development processes involving motor vehicles and roadway usage to help ensure safety and quality. Primary administrative support to advisory committees and leads efforts to gather input for curriculum updates, including surveys. We're Looking for Someone with: Bachelor's degree or equivalent experience. 4 years of experience in program curriculum development or administrative support to product development, preferably in a safety or training environment. Must have a valid driver's license with a long history of a clean driving record. Proficient experience in program curriculum development and collaborating with product development, preferably in a safety or training environment. Substantial understanding of traffic safety principles. Working knowledge of driver licensing laws/rules of the road, safety standards, and principles of defensive driving. Experienced in delivering engaging presentations to large audiences and facilitating comprehensive training courses, ensuring clarity, interaction, and knowledge retention. Proven technical writing expertise. Strong organizational and communication skills. Ability to lead multiple projects simultaneously while assuring coordination and communication with various internal and external stakeholders. Preferred experience in driver training. Working knowledge of dealing with problems and solutions for those people who wish to operate a motor vehicle while impaired, distracted, or fatigued. Willingness to travel occasionally (up to 20%). This is a remote position Salary for this role is: $96,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

If you are seeking an opportunity to advance your career, we invite you to consider a position with the Pennsylvania Department of Transportation (PennDOT) as a State Safety Oversight Program Specialist within the State Safety Oversight (SSO) Office. This role is highly specialized and involves crucial responsibilities such as the development, implementation, and enforcement of safety protocols for public transportation rail transit systems. This is a unique chance to contribute to the safety and efficiency of transportation in Pennsylvania while working alongside a team of committed professionals. Do not miss out on this exceptional opportunity to make a meaningful impact-apply today and take the next step in your career journey! DESCRIPTION OF WORK In this role, you will oversee the comprehensive management of the Safety and Security Oversight (SSO) programs for the regional fixed guideway systems. Your responsibilities will encompass a wide range of activities, including strategic planning, incident response coordination, compliance monitoring, and the enforcement of safety and security regulations specific to fixed rail transit. You will be tasked with conducting thorough inspections and developing corrective action plans to address any instances of non-compliance with both federal and state rail regulations, as well as adhering to technical safety standards and the internal policies of the rail transit agency. Additionally, you will play a crucial role in supporting investigations related to rail transit safety events conducted by the Federal Transit Administration and the National Transportation Safety Board. Your participation in the Regional Rail Transit Authority (RTA) safety committee meetings will be essential, as will your provision of technical guidance on compliance matters at both the federal and state levels. Furthermore, you will be responsible for implementing SSO training programs to ensure that all personnel are well-versed in safety protocols and regulatory requirements. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Three years of experience managing rail transit operations or regulating rail transit safety, and a bachelor's degree; or * An equivalent combination of experience and training. Special Requirements: * All positions require possession of an active motor vehicle license. * All employees must obtain the federally required Public Transportation Safety Certification Training Program (PTSCTP) Certificate within three years of hire and maintain it for the duration of employment in this job. Additional Requirements: * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess a current driver's license which is not under suspension? * Yes * No 02 If you answered "Yes" to the above question, please provide your license number and expiration date. If you answered "No", type N/A in the text box below. 03 How many years of full-time experience do you possess managing rail transit operations or regulating rail transit safety? * 3 years or more * 2 but less than 3 years * 1 but less than 2 years * Less than 1 year * None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much graduate coursework have you completed in business administration, rail transit engineering, safety, regulatory safety, or similar fields to managing rail transit operations or regulating rail transit safety? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ********************* and clicking the Evaluation Services link. * 30 credits or more * Less than 30 credits * None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support. PERMANENCY AND YOUTH SERVICES SUPERVISOR Job Location: PERMANENCY & YOUTH SERVICES 3003 N Central Ave Phoenix, AZ 85012 Posting Details: Salary: $30.9656 HRLY/$64,408.45 Salary Grade: 21 Closing Date: January 20, 2026 Job Summary: This position serves as the liaison position between Department of Child Safety and the U.S. Department and Health and Human Services (US DHSS) for compliance with the programmatic and fiscal requirements of the Chafee Foster Care Independence federal law. This position will also provide supervision and coaching for Chafee H. Foster Care Program funded staff and programs and manages and provides training on the Youth Thrive Framework. Job Duties: * Writes, updates, monitors, and negotiates with the US DHHS Arizona's State Plan for Chafee H. Foster Care Program. Supervises staff, provides 1:1 coaching, completes MAPs, and other supervisory tasks. Addresses field practice work with Program Mangers and Supervisors. * Writes state policies for foster youth services, including all transition services for children successfully transiting from foster care to adulthood. Serves as State's Liaison with the US DHHS for Chafee H. Foster Care Program for Successful Transition to Adulthood and Arizona's implementation of Chafee H Foster Care Program. * In collaboration with Learning and Development, provides workshops and training on Youth Thrive Framework and other program trainings to field staff, community partners, Court Appointed Special Advocates (CASAs), Attorney General's office and other state and local agencies. Leads youth board activities, including the annual youth conference. * Responds to federal and state legislation, as well as to internal and external information requests, including requests from the State Legislature. This position will facilitate and participate in a variety of work groups focused on the needs of youth in transition, and other duties as assigned. * Facilitates meetings, committees, and work-groups with internal and external community stakeholders on youth issues, legislative proposals, high profile cases, and support in Chafee H. Foster Care Program development such as informing contracts and assuring policy around young adult services is being implemented with fidelity. * Responsible for Arizona's compliance with the programmatic and fiscal requirements for assigned areas of responsibility, including the National Youth in Transition Database. This position is responsible for preparing all programmatic reports to the US DHHS, correspondence, developing and monitoring a multi-year plan driven by program goals, outcomes and benchmarks, ongoing iteration with federal partners. * Other duties as assigned as related to the position. Knowledge, Skills & Abilities (KSAs): Knowledge of: * Social services of federal, state and local programs and resources regarding area of assignment * Terminology of Arizona's child welfare system processes, including Youth Thrive Framework * Child welfare policies; general policies pertaining to investigating reports of abuse/neglect * Trauma informed practice * Group facilitation, conflict resolution * DCS related programs; program planning; and group dynamics; and evaluation process * Supervision and coaching techniques * US DHHS Arizona's State Plan and the Chafee H. Foster Care Program Skills in: * Verbal, written and interpersonal communication * Interviewing and eliciting information * Organization and management of workload * Problem identification and solutions * Decision making and conflict resolution facilitation and coordination of culturally diverse meetings * Following program policies and procedures; rules and regulations * Group process * Evaluation and interpretation * Interviewing; assessing safety and risk Ability to: * Establish and maintain effective relationships with young adults, DCS Specialists, other programs, agencies and departments * Write and speak with clarity and effectiveness * Represent and make appropriate decisions for DCS when working as a liaison in regard to interactions with DCS Staff, other agency personnel, and community partners and providers * Analyze complex and detailed information * Organize, multi-task and prioritize work load * Make independent decisions and work under general supervision * Collect, enter, and interpret data Selective Preference(s): Bachelor's degree from an accredited college or university in education, social work, psychology, counseling or other related fields with 3-5 years of experience in working directly with young people in Arizona's foster care system. Pre-Employment Requirements: Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable. (Arizona Administrative Code Revised 1/29/2020) Must be able to secure and maintain an Arizona Fingerprint Clearance Card; must be able to secure and maintain clearance from DCS Central Registry. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: * Affordable medical, dental, life, and short-term disability insurance plans * Top-ranked retirement and long-term disability plans * 10 paid holidays per year * Vacation time accrued at 4:00 hours bi-weekly for the first 3 years * Sick time accrued at 3:42 hours bi-weekly * Deferred compensation plan * Wellness plans By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

We have an opening for a Records Processing Specialist at our Chattanooga State campus! * Please Note: This position is primarily remote. Occasional travel to campus may be required as needed. * Our Purpose - We support and empower everyone in our community to learn without limits. Our Values: We cultivate a welcome and supportive environment. We care about the well-being of each other. We instill trust through integrity and transparency. We encourage fearless innovation and resilience. We collaborate to build a better future. Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future. POSITION SUMMARY Responsible for serving as the lead processor for the Records Office, ensuring accuracy of institutional, state, and federal reporting to agencies such as the Tennessee Board of Regents, the Tennessee Higher Education Commission, the Tennessee Student Assistance Corporation, and the National Student Clearinghouse. This position is also responsible for accurate data entry related to critical processes within the Records Office that support multiple departments and stakeholders. Assist with the schedule building process and registration cycles to ensure system accuracy. Assist with the end of term processing, beginning of term setup, and analyzing Banner updates as they relate to the Admissions and Records Department. Back-up support for transcript request processing, curriculum maintenance, program of study changes, and other Records related requests. Participate in cross-departmental collaboration campus wide to support compliance, student success, and data integrity. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Holistic Student Support Adhere to reporting deadlines and assist with extracting data for both internal and external reporting (Clearinghouse, Tennessee Board of Regents, etc.). Review reporting errors and resolve them within a timely manner. Provide accurate data entry for both credit and vocational students related to withdrawal processes for various departments. Assist with the beginning of term setup, term scheduling, schedule accuracy, and providing guidance on best practices for scheduling in Banner. Assist with the year-round schedule building process, term set-up, registration codes, course section maintenance, and other schedule related responsibilities. Assist with end of term processing to produce accurate final grades, academic standing, repeated grade identification, and other Records office reporting. Develop written training materials highlighting the impact of critical processing errors on high-stakes reports. Fiscal Stewardship Assist with Bursar procedures (deletion, e-rate, dual rate, etc.) to maintain compliance with college, state, and federal policies. Provide accurate reporting to the Tennessee Higher Education Commission as it directly affects the College's funding through the outcomes-based funding formula. Program Innovation Provide timely processing related to study abroad, TN eCampus, and other academic related functions. Teaching Excellence Provide timely processing of grade change requests, clock hour change requests, and other Records Office data changes as needed by Academic Affairs. Organizational Culture Develop and maintain relationships with colleagues across the college and other TBR institutions. Communicating thoughtful feedback to assist with accurate campus-wide processing by other departments. Maintain positive working relationships with interrelated departments on campus. KNOWLEDGE / SKILLS / EXPERIENCE / CHARACTERISTICS Required Associate's degree Three years' experience within Records, Registrar, Admissions, or Enrollment Services Two years' experience with Ellucian Banner software Ability to prioritize multiple assignments Communicate both orally and in writing on an appropriate level Establish and maintain a cooperative, productive, and effective working relationship with direct supervisors, staff members, and management from critical departments Preferred Bachelor's degree Five years' experience within Records, Registrar, Admissions, or Enrollment Services PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Work is typically performed in a remote (WFH) office environment. While performing the duties of this position, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone, use hands repetitively to operate standard office equipment; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus. Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform detailed work on multiple, concurrent tasks. Salary Range: $44,448 - $52,226 * Application review will begin 15 days after posting *

THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are weekly, every Tuesday With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. IDEAL CANDIDATE STATEMENT This position calls for a candidate who is committed to public service, continual learning, and excellence in civic administration. The ideal professional will be curious, resourceful, and comfortable conducting research to inform sound recommendations and apply best practices to evolving municipal operations. They will communicate with confidence, clarity, and professionalism, exercising political acumen and strong analytical skills to navigate sensitive issues and provide balanced, well-reasoned advice. The successful candidate will demonstrate exceptional attention to detail, the ability to remain calm, flexible, and composed under pressure, and a deep understanding of good governance, open meeting requirements, and public transparency. They will be thoroughly familiar with the Ralph M. Brown Act and adept in all aspects of governmental meeting management, including agenda coordination, legislative process oversight, and public record integrity. This individual will thrive in a highly collaborative environment, working effectively with elected officials, executive leadership, staff, and community members to build trust and ensure the highest standards of legislative and administrative support. Experience as a supervisor who leads with integrity, mentorship, and accountability is essential. A Certified Municipal Clerk (CMC) designation is highly desirable, and experience with Granicus/Legistar is a valued asset. The ideal candidate will be an expert user of Microsoft Word and Adobe Acrobat, producing polished, accurate, and professional materials that reflect the City's commitment to excellence. This role requires frequent evening and after-hours work in support of City Council, committee, and community meetings. Under general direction the Program Specialist plans, directs, and supervises all of the activities of a major department or Citywide program or project with moderate visibility and impact; conducts studies and makes recommendations; monitors program compliance; represents the department in contacts with media, internal and external agencies, and organizations. DISTINGUISHING CHARACTERISTICS This advanced journey level class in the professional series is populated with multiple incumbents. The Program Specialist is distinguished from the next lower class of Program Analyst in that the Program Specialist manages multiple programs or moderately visible programs with greater department or Citywide impact. This class is distinguished from the next higher classification of Program Manager in that the Manager is responsible for administration and management of programs and projects with high visibility and substantial Citywide impact. This class is distinguished from the class of Administrative Officer in that the latter is responsible for all internal administrative functions for a department. SUPERVISION RECEIVED AND EXERCISED General direction is provided by a department or division head. Some assignments require responsibility for direct or indirect supervision of lower level professional, technical, and clerical personnel. Some positions function as internal consultants and require coordination among multiple divisions in a department. * Plans, coordinates, and administers, a project or program with department or Citywide impact; supervises, trains and evaluates the work of professional, technical and clerical staff. * Confers with department heads, division managers, members of professional staff, and other officials concerning the administrative needs and requirements related to the program or project; represents the program in contacts with news media, business and civic organizations, other City departments, and various outside public and private agencies. * Interprets new policies, procedures, and regulations, and develops new or amended programs or projects as need dictates, monitors program objectives to assure compliance with State and administrative regulations and program guidelines. * Conducts studies and surveys, performs research and analysis and prepares recommendations for department management; monitors and evaluates program effectiveness and outcomes; creates and implements program policies and procedures; develops guidelines, forms and related documents. * Reviews grant opportunities; compiles and analyzes information for preparation of grants, contracts and agreements; negotiates terms; implements, monitors and prepares reports on conduct and performance of grants. * Identifies program, project or system enhancements; selects and coordinates installation of new and revised programs and systems. * Provides exceptional customer service to those contacted in the course of work. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. Knowledge of: * Principles and practices of public administration and governmental finance, budgeting, and accounting. * Procurement methods. * Research techniques, methods and procedures. * Methods and practices of modern office management. * Principles and practices of program management and administration. * Technical report writing. * Methods of analysis. * Principles and practices of supervision. Skill in: * Managing multiple tasks and deadlines. * Customer service, including dealing with people under stress, and problem solving. * Use of computers, computer applications, and software. Ability to: * Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. * Supervise and direct professional, technical, and clerical staff. * Analyze fiscal problems and make sound policy and procedural recommendations. * Make effective presentations to public officials, committees, and outside agencies. * Establish and maintain effective working relationships with employees and the general public. * Prepare technical and analytic reports. * Communicate effectively, orally and in writing. * Make program or project changes based on analysis of results, new legislation, or departmental changes. * Meet multiple deadlines. EXPERIENCE AND EDUCATION Experience: Four years of progressively responsible professional-level administrative experience. * AND- Education: A Bachelor's Degree from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution: Additional qualifying experience may substitute for the required education on a year for year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver's License is required at the time of appointment. For positions where ability to drive is not an essential function, the employee must be able to arrange reliable and timely transportation through private or public transportation for attendance at off-site meetings, events, and trainings. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process; * Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. * Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. * A resume will not substitute for the information required in the supplemental questionnaire. * Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Application Support at ************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

Supervises and instructs infant and toddler age children in order to provide basic skill development in the following areas: language and communication, self-help, fine and gross motor, social, emotional, cognitive and sensory. Provides home visits to meet the needs of children and families; Works cooperatively with a variety of professionals to include, community agencies, specialists, supervisors and families to support transdisciplinary teaming. Prepares and maintains written records and reports as required on, but not limited to, student attendance, assessments, program objectives and progress data for regular evaluations. Collaborates with Help Me Grow (HMG) and Local School Districts to produce an IEP or IFSP for assigned student; Participates as a member of the interdisciplinary/transdisciplinary team working with families and other professional staff in assessing, implementing, evaluating for assigned students. Provides consultation services with parents, guardians, care givers, community agencies and/or significant others to ensure accomplishment of plan objectives and outcomes; Performs student assessments, assesses developmental levels of students by formal and information methods in order to obtain evaluative data; observes and confers with parents and significant others in order to collect and share information relative to the assessment process and to develop the Transdisciplinary Report/Action Plan. Participates in and/or provides staff training programs, reads professional literature and attends seminars, workshops or academic classes to enhance professional knowledge and skills; Plans, develops and implements written, daily lessons for classroom for assigned students in order to meet the objectives and outcomes; plans, reviews and selects instructional materials for use in the assigned classroom. Attends and participates in staff meetings to obtain and provide information Performs other related duties as assigned. This position contributes to the State Teachers Retirement System (STRS)

The Harris County Tax Assessor-Collector's Office is seeking dedicated, detail-oriented, and customer-focused Voter Processing Deputy Specialist I to join our team. The Voter Processing Deputy Specialist performs a wide variety of routine tasks associated with registering voters and conducting elections, including computer research, data entry, proofreading for accuracy, and comparing and verifying signatures. Ideal candidates for this position will possess data entry skills and the ability to work in small groups on detailed, repetitive tasks. About the Tax Assessor-Collector The Harris County Tax Assessor-Collector's Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including: * Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities. * Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees. * Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll. * Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county's needs. Duties and Responsibilities: * Maintain up-to-date record of voter information, ensuring that all data is entered in the system correctly and confidentially. * Assess voter eligibility based on legal criteria, such as citizenship, age, and residency requirements. * Professionally answer incoming calls providing accurate information related to elections, voter registration, and other related matters as they pertain to registration * Provide accurate information about vote centers, voting hours, or changes to election procedures. * Decide whether any follow-up action is necessary, such as sending forms or updates * Safeguard sensitive voter information in accordance with data protection and privacy regulations. * Determine whether sensitive voter information needs to be protected or if the inquiry can be resolved without violating confidentiality policies. * Prioritize daily assigned tasks based on urgency, monitor progress, and provide guidance or assistance where needed. * Address any complicated voter registration issues, discrepancies, or errors that require further investigation. * Jury reports, DPS, TXOL, Felons, and other Secretary of State reports. * Monitor and respond via email to various requests in the Tax Office Voters' Inbox. * Provide voters with information about the registration process, voting rights, vote centers, and deadlines. * Process voter registration cancellations, privacy opt-out requests for voter registration, requests for voter registration certificates, and applications. * Provide certified copies of voter registration records as it relates to the Public Information Act and Online Records Requests. * Perform other duties as assigned. Harris County is an Equal Opportunity Employer ************************************************************************* If you need special services or accommodations, please call ************** or email *************************** This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Education and Experience: * High school diploma or GED equivalent from an accredited institution within the U.S.; and * Minimum of (1) year clerical office experience working within the public sector or another high-paced environment * Minimum of (2) years of customer service experience Knowledge, Skills, and Abilities: * Knowledge of English grammar, punctuation, and spelling. * Basic computer proficiency and knowledge * Excellent phone etiquette * Outstanding organizational skills * Strong attention to detail * Communication skills necessary with verbal, written, and interpersonal interactions * Customer service skills with strong interpersonal ability * Time Management: ability to prioritize tasks with processing and ability to meet deadlines. * Must be able to adhere to office confidentiality requirements regarding customer and voter information * Ability to work late evenings, weekends, and blackout periods during election cycles. * Highly organized and detail oriented. * Excellent communication skills, both orally and in writing. * Must be available to work extended hours during elections or when otherwise needed. * Must be able to learn and retain large amounts of information. * Ability to work independently with little supervision. * Ability to meet multiple deadlines and initiatives. * Ability to work in a team environment. NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Education & Experience: * Knowledge of Election Laws and Procedures General Information Work Environment: * Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level * Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems * Interpret, comprehend, and apply complex material, data, and instruction - prepare, provide, and convey diversified information, which may be of a technical nature * A frequent volume of work and deadlines impose strain on a routine basis * Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination) * Remote work only when authorized to process backlog. Physical Demands: * At times, minor physical effort required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 50 lbs. or similar activities (e.g., filing, delivering, sorting). * A frequent volume of work and deadlines impose strain on a routine basis. * Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination) Open Until Filled / Reviewing Applications on a Rolling Basis Working Hours: * Monday-Friday; subject to overtime and weekends. Must be available to work extended hours during elections or when otherwise needed. Primary Working Location: * Downtown- 1001 Preston St., Houston, TX 77002 Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits * Medical Coverage * Dental Coverage * Vision Coverage * Wellness Plan * Life Insurance * Long-Term Disability (LTD) Insurance * Employee Assistance Program (EAP) * Healthcare Flexible Spending Account * Dependent Care Flexible Spending Account Paid Time Off (PTO) * Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) * Eleven (11) County-observed holidays * One (1) floating holiday per year * Paid Parental Leave* * Sick Leave Retirement Savings Benefit * 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: * Professional learning & development opportunities * Retirement pension (TCDRS defined benefit plan) * Flexible work schedule* * METRO RideSponsor Program* * Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: ********************** 01 Which of the following best describes your highest level of education completed as it relates to this position? * High School or GED diploma * Associate Degree * Bachelor Degree * None of the above 02 Which of the following best describes your verifiable clerical office experience working within public sector or another high-paced environment? (To be considered, qualifying experience must be documented in your application's employment history) * Less than one (1) year * One (1) year or more * I do not have this experience 03 Please provide details about your verifiable clerical office experience working within public sector or another high paced environment. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided. 04 Which of the following best describes your verifiable customer service experience? (To be considered, qualifying experience must be documented in your application's employment history) * Less than two (2) years * Two (2) years or more * I do not have this experience 05 Please provide details about your verifiable customer service experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided. 06 Would you consider yourself knowledgeable about Election Laws and Procedures? * Yes, I consider myself knowledgeable about Election Laws and Procedures * No, I do not have this knowledge 07 If you answered yes in regards to the previous question(s), please describe your verifiable experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable) 08 Are you currently employed by or on assignment with a staffing agency to perform work for the Harris County Tax Office? * Yes * No 09 Do you have a family member who is currently employed with the Harris County Tax Office? If yes, please provide their first and last name. 10 Are you now employed or have you previously been employed by Harris County? * Yes, I am now employed or have been previously employed by Harris County * No 11 If you answered 'Yes' in response to the previous question, which Harris County department were you most recently employed by? Please enter 'N/A' if not applicable. 12 If previously employed by Harris County, please provide your employee ID number or the full name under which you were employed in the space provided. Please enter 'N/A' if not applicable. 13 If you were previously employed by Harris County, are you currently eligible for rehire with that department? * Yes * No Required Question Employer Harris County Address 1111 Fannin St Ste. 600 Houston, Texas, 77002 Phone ************ Website *****************************************************

Worker Sub-Type: Regular Scheduled Weekly Hours: 40 Full-time, paraprofessional position will screen and interview applicants for various financial and economic assistance programs and obtain necessary information for assessing program eligibility. Considerable contact with customers, agency staff, and other community agencies is required. 75% to 90% of these interactions are completed over the phone in a virtual call center environment. Work from home could be available after the training period once all job areas are able to be performed independently and consistently. To learn more about the position, please watch this video: **************************** As an employee of the Department of Social Services and Marathon County, you will play a crucial role in managing and safeguarding confidential and sensitive information. This position requires a high level of impartiality, integrity, neutrality, and confidentiality. Examples of Work Performed: The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Interviews program applicants and assists customers in completing applications, review process for economic assistance programs including but not limited to FoodShare, BadgerCare Plus, Medicaid, Child Care, Caretaker Supplement; verifies accuracy of eligibility factors, and determines eligibility and priority. 75 to 90% of these tasks are completed over the phone but may also be in person, or by mail or online. Provides information regarding programs and required application process. Takes information obtained from applicants and enters appropriate data into computer; reviews computer screens for accuracy of data and benefits; reviews cross match screen and supporting documentation to verify client information. Maintains accurate and current electronic case file information by updating case records with financial information and other data relative to the progress of each case, reviews eligibility within established deadlines. Accurately codes case work for State imaging system. Interacts with medical personnel, lawyers, landlords, banks, insurance companies, and other government and community agencies. Refers appropriate clients to other department units such as child welfare, child support, or fraud investigation; refers clients to outside community services as necessary, such as the Aging & Disability Resource Center-CW, Red Cross, Community Action Program, etc. May attend appeals held with administrative law judge regarding denials or other negative case actions; prepares agency documentation. Attends scheduled staff meetings and training sessions to obtain updated information on policies and regulations applicable to varied financial and economic relief programs. Accesses Internet/Intranet resources, on-line training, and verification documentation. Participates in establishing professional development goals that are supportive of broader County goals. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required. Knowledge, Skills, and Abilities: Ability to contribute to a positive work culture that fosters excellent customer service and teamwork. Ability to maintain confidentiality. Knowledge of other community services provided by private, local, county, state, and federal agencies. Knowledge of the role of social service agencies in the community. Ability to learn, reference and utilize complex criteria and standards applicable to varied financial and economic support programs. Ability to understand and follow written and oral directions. Skill in listening, observing, gathering facts and asking follow up questions, recording information accurately and objectively. Ability to establish effective working relationships with customers and respond appropriately to their needs. Ability to work with customers and other individuals in a trauma informed manner. Ability to work independently and exercise judgment in accordance with established procedures. Ability to communicate effectively, both orally and in writing, face to face and on the phone. Skill in utilizing a computer using a variety of software and the Internet. Ability to understand the County's and department's mission, core values, plans, and priorities for the future. Ability to contribute to a positive work culture that fosters excellent customer service and teamwork. Qualifications: An Associate's Degree in Human Services preferred; OR a high school diploma and two years related work experience in a social services/human services or public social services agency that preferably involves the CARES computer system; OR two years related work experience interviewing the public to gather information and determine eligibility, such as a bank loan officer or an insurance claims or employment representative. Other combinations of education and work experience that provide equivalent knowledge, skills and abilities may also be considered. Compensation: Starting hourly rate: $24.13 + Marathon County benefits Physical Requirements: Low Physical Requirements - Job involves minimal physical exertion or movement. This job typically requires prolonged sitting, limited walking, or minor lifting. All physical requirements are described with the intent to comply with the Americans with Disabilities Act (ADA). Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of their job. Selection Procedure: The selection of the successful candidate may be made by assessment of education and work experience, oral interview, review of references, and/or other job-related selection procedures. Depending on position requirements, the selected candidate may be required to satisfactorily complete post-offer assessments, including but not limited to education verification, background checks, driver license verification, physical examination, psychological assessment, and drug screening paid for by the County. Equal Opportunity Employer: Marathon County is an Equal Opportunity Employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information or protected veteran status. Special Accommodations: Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone ************** to request special accommodations prior to the application deadline. Notice to Applicants: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law

The Economic Support Specialist determines eligibility and provides ongoing case management for Eau Claire County/Great Rivers Income Maintenance Consortium in a timely and accurate manner for public assistance programs such as Medical Assistance, BadgerCare Plus, Food Share/SNAP, Caretaker Supplement (CTS) and Wisconsin Shares Child Care subsidies. * Directs expertise in public assistance programs, policies, and procedures to determine eligibility for assistance; conducts intensive investigative interviews to obtain and evaluate financial and non-financial information; researches and responds to financial and non-financial cross matches and alerts; obtains and verifies third-party information; collaborates with various agencies and support services; verifies appropriate levels of benefits and/or services. * Researches, interprets, and applies federal, state, and local policies governing eligibility, legal rights, and responsibilities of applicants; determines correct public assistance benefits through direct client contact via office interview and telephone in compliance with required state and federal time frames; assesses individual and family needs to provide referrals to other agencies and community support services. * Assures high level of customer service emphasizing the department core values of welcoming, ethical, compassion, appreciation, respect, and excellence; answers phones in a call center setting; responds to questions; provides case status updates; processes changes; troubleshoots problems; responds to emergency needs; re-determines eligibility and processes verifications. * Utilizes skill in personal computer operations including a variety of standard and specialized software programs; records, maintains, reviews, and regularly corrects benefit levels and other documentation regarding applicants, using Community Alternative Response Emergency Services (CARES) and CARES Worker Web (CWW) systems. * Authorizes monetary benefits in childcare authorizations, FoodShare, fees for service and capitation rates for medical assistance and BadgerCare Plus; authorizes payment for caretaker supplement. * Identifies risk factors such as AODA, domestic abuse, disabilities, or suspected child/elder abuse and reports to appropriate services. * Demonstrates critical thinking to examine and report potential fraud, waste, and abuse as well as complaints and concerns regarding publicly funded and supported services; determines need for and prepares Fraud and Program Integrity referrals; performs basic math calculations to recalculate benefits for publicly funded and supported services; provides effective and credible testimony at administrative hearings. * Completes ongoing trainings regarding changes in the federal and state regulations and technical advancements. * Performs other related duties as required or assigned. * Associate degree in a human service, public/business administration, economics, accounting, paralegal, or related field or an equivalent combination of education and directly related experience. * Two (2) years of experience dealing with the general public in a position requiring direct customer contact or or directly related experience performing similar work in a comparable setting. * Two (2) years of experience in personal computer use with Microsoft Office software. * Keyboarding skills of 45 w.p.m. * Appointment will be conditional upon successful completion of criminal and caregiver background checks. * This position will work remotely and with occasional in-office duties. * An ergonomically correct and confidential workspace, at own expense, is required for this position when working remotely. * Employees must provide high speed internet access at own expense when working remotely. * Ability to meet County employment requirements related to remote work, including limits on out-of-state work hours (maximum of 49% of total annual worked hours, excluding paid time off). * Employee must live within reasonable driving distance to the agency. * Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties. * Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000. * Previous call center experience * Previous work experience with benefit programs and determining benefit eligibility preferred.

JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be to integrate and process information from multiple users by utilizing the JOINT system and other automated systems used by the Army National Guard. Job Duties * Operate communications systems * Primary tactical data system operations * Database management * Fire mission processing Some of the Skills You'll Learn * Computing target locations * Operating gun, missile, and rocket systems * Artillery tactics Helpful Skills * Interest in cannon and rocket operations * Physically and mentally fit to perform under pressure * Ability to multitask * Capable of working as a team member Through your training, you will develop the skills and experience to enjoy a civilian career in computer programming or telecommunication. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for a Fire Control Specialist requires 10 weeks of Basic Combat Training and seven weeks of Advanced Individual Training with on-the-job instructions. Part of this time is spent in the classroom and part in the field under simulated combat conditions.

The Department of Children, Youth and Families is seeking compassionate individuals with assessment, engagement and writing skills for GPS Specialist positions in the Intake/ Investigatory Unit. Learn how to respond to referrals and allegations and conduct assessments and investigations to assess risk and insure the safety and well being of children. Responsibilities include; home visits, providing client transport, interviewing to gather information and completing timely and accurate documentation and reports. Maintain current records, provide resources and referrals to community resources and agency services and testify in court. Learn to address child welfare concerns, work with law enforcement, judical systems, medical systems, collateral professionals and community based agencies. Ideal candidate will be able to manage multiple priorities when responding to urgent situations and will learn to be proficient in documenting interactions and maintaining focus in a very busy environment. Eligible for promotion after 6 months to Casework Specialist if successful in the position. Will require working outside of the core business hours . This position includes the potential for a flexible work arrangement that may include remote work. Valid driver's license and use of a private vehicle required. Minimum requirements: A Bachelors Degree in the Social Sciences; or a Bachelors Degree with 12 credits in the Social Sciences and one year employment experience in the Human Services field. Degree must be from and accredited College or University. Child Abuse, State Police and FBI clearance required. Writing skills assessment conducted at the interview. An online pre-interview assessment is required. Bi-lingual (English/ Spanish) are encouraged to apply. These positions are subject to the provisions of a collective bargaining unit. Human Services Employee Addendum can be found here * Assess situation to determine if child is at risk of harm in accordance with regulatory guidelines. * Learn how to complete child abuse investigations including "more difficult cases" / serious physical harm and sexual abuse under the direct supervision of a casework specialist supervisor or manager.. * Learn how to complete child abuse investigations of more complicated cases under the direct supervision of a casework specialist supervisor or manager. * Learn and understand the application of the Child Protective Services Law and Juvenile Act. * Learn and understand the application of court process and procedure. * Assess client needs to develop individual treatment plans in accordance with regulatory guidelines. * Skilled writer; timely written assessments, reports and summations. * Ensure coordination and implementation of plan. * Monitor client participation/ progress in programs as per established case management standards. * Make necessary referrals and coordinate services. * Produce and maintain reports/ records/ client tracking system in accordance with regulations and agency policies to reflect services needs, social services provided and case outcomes. * Attend conferences/ meeting with collateral agencies as they relate to client services. * Attend training throughout the year. * Maintain a professional public image per county and agency policy. * Perform other duties, tasks and special projects as required. * The GPS Specialist position comes under the provision of the Child Protective Services Law. Pennsylvania State Police, Childline and FBI clearances are required.If your background is unacceptable, you will be disqualified for employment in this position. * A Bachelor's degree from an accredited college or university in the Social Sciences: Anthropology, Counseling, Criminology, Gerontology, Human Behavior/Development, Psychology, Social Work/Welfare, Sociology, Special Education, Human Services, Women's and Gender Studies, Administration of Justice, Criminal Justice, Economics, Geography, History, Political Science OR * Bachelor's degree from an accredited college or university with 12 credits in the Social Sciences with one year of employment experience in the human services field; * Must have a valid driver's license and use of a private vehicle. Preferred Skills, Knowledge & Experience: Two years of experience in the human services field. * A Bachelor's degree in Social Work from an accredited college or university * Master's degree from an accredited college or university in the Social Sciences Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: * Basic Word skills * Basic OutLook skills (Email and Calendar) * Basic Internet skills (for research purposes) Physical Demands: While performing the duties of this position, the employee is frequently required to stand, walk, sit, talk or hear, taste or smell, and travel to and from different locations. Occasionally, the employee will need to reach above shoulder height, and climb stairs. On rare occasions, the employee will need to work with arms above shoulder height, bend at the waist or work bent at the waist, lift or carry items, and work with an uncommon level of noise. The specific vision requirement for this position is: * Close vision (clear vision at 20 inches or less) Work Environment: * The noise level in the work environment is usually quiet to moderate. * Inclement weather can contribute to hazardous travel conditions. * Attending initial intakes alone and in all types of neighborhoods can potentially place you in an unsafe environment. * Field work, as assigned. * Court appearances, as necessary. Other: * · This position requires extensive reading. * · Ability to work extended hours as needed

Position Overview: The primary purpose of the Utilization Review Specialist is to create and manage the flow of revenue for each client through liaison with insurance companies. The Utilization Review Specialist establishes a file on all incoming clients with insurance and maintains authorization for reimbursement from pre-certification through continuing stay reviews through discharge or referral. The Utilization Review Specialist uses communication, reading and writing skills to establish the best, most accurate position of need for each client to ensure maximum reimbursement for care and appropriate reimbursement for the level of care being provided. The Utilization Review Specialist has skills in gathering information from clinicians, navigating EMRs, and creating cases for presentation. This position is part-time , 20 hours per week and fully remote. Specific Responsibilities: · Gather all information salient to insurance reimbursement. · Call insurance companies to obtain precertification or concurrent certification concurrent with the level of care · · Establish positive relationships with insurance providers. · Identify trends in reimbursements and report out to supervisor through verbal report and generation of graphics. · Work closely with all departments · Keep accurate records of all transaction and communication with insurances. · Accurately transfer all information to the Billing Department · Provides corrective criticism and peer review. · Reported to work as assigned and keep workplace professional. · Maintain acceptable overall attendance. · Promote a favorable/positive work atmosphere. · Maintains safety of the physical environment. · Communicate effectively both orally and in writing. · Independently solve problems and follow through. · Organize and function independently in an office environment. · Other duties as assigned. Minimum Qualifications · High School Graduate or equivalent. Post high school training in the medical field, the insurance field or in the behavioral health field preferred · A minimum of two years in the field of medicine, chemical dependency/substance abuse/psychiatric setting or human services field. Experience in third party reimbursements. · Licensure in nursing, social services helpful but not required. · Ability to work as a team member and have management, communication, organizational and interpersonal skills. · Ability to work under stressful conditions and be flexible in relation to department needs. · Understanding of medical and behavioral health terminology · Demonstrates Proficiency in Verbal and Written Communication Skills. · Knowledge of State and Federal Statutes Regarding Patient Confidentiality Laws. · Knowledge of Drug-Free Workplace Policies. · Knowledge of Corporate Integrity and Compliance Program. · Knowledge of current utilized technology. · Understanding of Insurance policy coverage limits. · Proficient in Microsoft Office · Satisfactory CORI and background check.

Position Overview: The primary purpose of the Utilization Review Specialist is to create and manage the flow of revenue for each client through liaison with insurance companies. The Utilization Review Specialist establishes a file on all incoming clients with insurance and maintains authorization for reimbursement from pre-certification through continuing stay reviews through discharge or referral. The Utilization Review Specialist uses communication, reading and writing skills to establish the best, most accurate position of need for each client to ensure maximum reimbursement for care and appropriate reimbursement for the level of care being provided. The Utilization Review Specialist has skills in gathering information from clinicians, navigating EMRs, and creating cases for presentation. This position is part-time , 20 hours per week and fully remote. Specific Responsibilities: · Gather all information salient to insurance reimbursement. · Call insurance companies to obtain precertification or concurrent certification concurrent with the level of care · · Establish positive relationships with insurance providers. · Identify trends in reimbursements and report out to supervisor through verbal report and generation of graphics. · Work closely with all departments · Keep accurate records of all transaction and communication with insurances. · Accurately transfer all information to the Billing Department · Provides corrective criticism and peer review. · Reported to work as assigned and keep workplace professional. · Maintain acceptable overall attendance. · Promote a favorable/positive work atmosphere. · Maintains safety of the physical environment. · Communicate effectively both orally and in writing. · Independently solve problems and follow through. · Organize and function independently in an office environment. · Other duties as assigned. Minimum Qualifications · High School Graduate or equivalent. Post high school training in the medical field, the insurance field or in the behavioral health field preferred · A minimum of two years in the field of medicine, chemical dependency/substance abuse/psychiatric setting or human services field. Experience in third party reimbursements. · Licensure in nursing, social services helpful but not required. · Ability to work as a team member and have management, communication, organizational and interpersonal skills. · Ability to work under stressful conditions and be flexible in relation to department needs. · Understanding of medical and behavioral health terminology · Demonstrates Proficiency in Verbal and Written Communication Skills. · Knowledge of State and Federal Statutes Regarding Patient Confidentiality Laws. · Knowledge of Drug-Free Workplace Policies. · Knowledge of Corporate Integrity and Compliance Program. · Knowledge of current utilized technology. · Understanding of Insurance policy coverage limits. · Proficient in Microsoft Office · Satisfactory CORI and background check.

JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be to integrate and process information from multiple users by utilizing the JOINT system and other automated systems used by the Army National Guard. Job Duties * Operate communications systems * Primary tactical data system operations * Database management * Fire mission processing Some of the Skills You'll Learn * Computing target locations * Operating gun, missile, and rocket systems * Artillery tactics Helpful Skills * Interest in cannon and rocket operations * Physically and mentally fit to perform under pressure * Ability to multitask * Capable of working as a team member Through your training, you will develop the skills and experience to enjoy a civilian career in computer programming or telecommunication. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for a Fire Control Specialist requires 10 weeks of Basic Combat Training and seven weeks of Advanced Individual Training with on-the-job instructions. Part of this time is spent in the classroom and part in the field under simulated combat conditions.

Job DescriptionDescription: This position will be responsible for driving profitable growth in the Industrial segment's Smart Devices solutions offering which includes the following products: Industrial Control, Sensors/Safety/Connectivity, Machine Vision, Bar Code, RFID, Pneumatics, Small Controllers, and Distributed I/O. The Smart Devices Technical Specialist will be the technical liaison between product manufacturers and the distributor, provide marketing and commercial leadership for sales growth, be responsible for supporting the Commercial plan for these businesses and take a lead role in developing a competency plan to ensure that support functions (inside/outside sales) are adequately prepared to maximize share gain for these businesses in their authorized territories. Additionally, the expectation of the Smart Devices Technical Specialist is to commercially support the Services business as part of its day-to-day activities. Key Responsibilities & Essential Functions: This position will be responsible for ensuring that the following activities occur for the Smart Devices business within the authorized territory: Ensure a consistent level of support for customers within the authorized territory Be a single point of contact for each business unit Document and execute a competency plan for the authorized territory Lead commercial activities around driving conversions and migrations at key accounts Identify and pursue competitive target accounts for each planning segment Maintain a funnel that is adequate for planning segments within the Smart Devices planning segments to meet growth goals Focus on revenue performance for the Smart Devices business to meet annual plan goals Create, own, and execute a business plan for each planning segment Requirements: Critical Success Factors: 1) Technical Competency Effectively and accurately handles most technical questions and objections for assigned products Understands the complementary product lines with the Smart Devices business Demonstrates the ability to describe the fundamentals of motor control, logic and power products, presence sensing, safety products, Pneumatics, Machine Vision, Bar Code, RFID, Small PLC controllers, and Distributed I/O products Assists customer in understanding of common applications including certifications and safety directives Understands trends with developing standards surrounding safety and certification regulations Basic understanding of networks - able to articulate the value of EtherNet versus other field device networks Communicate commercial and technical product issues to our supplier domain experts and business units Develop competency programs for Distributor sales, specialists, and self 2) Marketing Competency Act as the point person for the Smart Devices business strategy for the authorized territory they support Support the development and implementation of the distributor business plan for the Smart Devices business Analyze and document market conditions, competitive offerings and identify opportunities for growth in the Authorized territory they support Be able to articulate the value proposition of the products supported both commercially and technically Administer and implement marketing, promotion programs, and product launches for Smart Devices offerings 3) Sales Leadership Competency Effectively collaborate with and gain trust of Account Managers Exceed growth targets in business revenue and management objectives Ensure sufficient funnel in the Smart Devices business space to achieve revenue plan Coordinate sales teaming efforts required to identify and close account conversions and project sales opportunities Accurately document value added benefits that are provided by the offered solutions Job Requirements/Specifications: Bachelor degree in engineering or Technology diploma in related technical field, or equivalent experience is required Demonstrated knowledge & understanding of motor control, presence sensing, safety, Machine Vision, Bar Code, RFID, Small PLC Controllers, and Distributed O/O solutions Ability to learn design practices surrounding certifications, system coordination and system safety Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills required Ability to influence and guide team members when require Ability to gain trust and influence customers towards desired outcomes Van Meter is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.

This position will be responsible for driving profitable growth in the Industrial segment's Smart Devices solutions offering which includes the following products: Industrial Control, Sensors/Safety/Connectivity, Machine Vision, Bar Code, RFID, Pneumatics, Small Controllers, and Distributed I/O. The Smart Devices Technical Specialist will be the technical liaison between product manufacturers and the distributor, provide marketing and commercial leadership for sales growth, be responsible for supporting the Commercial plan for these businesses and take a lead role in developing a competency plan to ensure that support functions (inside/outside sales) are adequately prepared to maximize share gain for these businesses in their authorized territories. Additionally, the expectation of the Smart Devices Technical Specialist is to commercially support the Services business as part of its day-to-day activities. Key Responsibilities & Essential Functions: This position will be responsible for ensuring that the following activities occur for the Smart Devices business within the authorized territory: Ensure a consistent level of support for customers within the authorized territory Be a single point of contact for each business unit Document and execute a competency plan for the authorized territory Lead commercial activities around driving conversions and migrations at key accounts Identify and pursue competitive target accounts for each planning segment Maintain a funnel that is adequate for planning segments within the Smart Devices planning segments to meet growth goals Focus on revenue performance for the Smart Devices business to meet annual plan goals Create, own, and execute a business plan for each planning segment Requirements Critical Success Factors: 1) Technical Competency Effectively and accurately handles most technical questions and objections for assigned products Understands the complementary product lines with the Smart Devices business Demonstrates the ability to describe the fundamentals of motor control, logic and power products, presence sensing, safety products, Pneumatics, Machine Vision, Bar Code, RFID, Small PLC controllers, and Distributed I/O products Assists customer in understanding of common applications including certifications and safety directives Understands trends with developing standards surrounding safety and certification regulations Basic understanding of networks - able to articulate the value of EtherNet versus other field device networks Communicate commercial and technical product issues to our supplier domain experts and business units Develop competency programs for Distributor sales, specialists, and self 2) Marketing Competency Act as the point person for the Smart Devices business strategy for the authorized territory they support Support the development and implementation of the distributor business plan for the Smart Devices business Analyze and document market conditions, competitive offerings and identify opportunities for growth in the Authorized territory they support Be able to articulate the value proposition of the products supported both commercially and technically Administer and implement marketing, promotion programs, and product launches for Smart Devices offerings 3) Sales Leadership Competency Effectively collaborate with and gain trust of Account Managers Exceed growth targets in business revenue and management objectives Ensure sufficient funnel in the Smart Devices business space to achieve revenue plan Coordinate sales teaming efforts required to identify and close account conversions and project sales opportunities Accurately document value added benefits that are provided by the offered solutions Job Requirements/Specifications: Bachelor degree in engineering or Technology diploma in related technical field, or equivalent experience is required Demonstrated knowledge & understanding of motor control, presence sensing, safety, Machine Vision, Bar Code, RFID, Small PLC Controllers, and Distributed O/O solutions Ability to learn design practices surrounding certifications, system coordination and system safety Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills required Ability to influence and guide team members when require Ability to gain trust and influence customers towards desired outcomes Van Meter is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.

At the Iowa Department of Transportation, the focus of a Driver & Identification Service Center Specialist is always the customer! This position is critical to ensure that Iowans get or stay mobile by helping customers obtain required identification documents. We're looking for someone who can provide exceptional service in a fast-paced, high-volume environment while exceeding customer expectations. Every task and customer you interact with will contribute towards making our Mission: Making Lives Better Through Transportation and five Core Values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception successful. Your role as a Specialist will focus on a variety of tasks, both in the office and outside, and no two days will be the same with rotating duties. Specialists are tasked with staying on schedule and ensuring customer satisfaction by: * Acting as a point of contact for customer questions and inquiries through answering phones, conducting driving tests, or issuing licenses and IDs * Providing expert knowledge of driver's license eligibility, licensing requirements, and identification requirements based on the federal REAL ID standards and license issuance, or identification documents off of eligibility * Administering and scoring motorcycle skills, car, truck, passenger, and CDL pre-trip, skills, and road driving examinations * Reviewing State and Federal records and database information to determine issuance/non-issuance eligibility * Supporting teammates through knowledge sharing, training, mentoring, etc. Work Conditions: When administering drive tests, you'll be exposed to all weather elements and driving skill levels for an extended period. Rain and winter clothing will be provided. Hours:Monday through Friday 8:00 AM to 4:30 PM; Occasional in-state travel will be expected along with reporting to various locations as needed. As a State of Iowa employee, you will be eligible for the following benefits: * Competitive pay and benefits package including health, dental, flexible spending, and life insurance * Insurance benefits start the first month following 30 days of employment and costs can be reviewed here. * Opportunities for professional growth and development. * Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year. * Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match * Optional 401A plan with employer contributions. * Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial). We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website! Special Requirements: * Before Hire: Must possess and maintain a valid, unrestricted, except for corrective lenses, driver's license (minimum of an operator's license) and must pass federal and local name-based and fingerprint criminal history background checks. * After Hire: Must attend, obtain, and maintain required American Association of Motor Vehicle Administration certifications, a Motorcycle Rider Education Safety course, and department training sessions as required. Training classes and time will be provided upon hiring. NOTICE: This position is covered under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45. You have the freedom to flourish in Iowa - Apply now! The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit ***************** The Iowa Department of Transportation is an equal-opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: ***************** Reasonable accommodation such as interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs. Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: * Graduation from high school (or GED equivalent), and experience equal to three years of full-time clerical or closely-related work. * A total of three years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. * Current, continuous experience in the state executive branch that includes six months of full-time work as a Driver & Identification Service Center Associate. For additional information, please click on this link to view the job description (Download PDF reader). l