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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Responsibilities Load housekeeping carts with all necessary supplies Strip all beds in checked-out rooms and drop all dirty linens to the laundry before any cleaning is done Obtain executive housekeeper’s signature on his/her work assignment sheet Vacuum, sweep, dust, and clean rooms to hotel standards Inspect room for safety hazards & for the operating conditions of equipment • Check for damaged linens Report lost and found articles and maintenance problems to a supervisor Prepare rooms for guest arrivals and respond to special guest requests Record room status on work assignment sheets Other duties as assigned Qualifications Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

div class="careers-description__container" div class="careers-description__content" pThe primary responsibility of an overnight Hotel Shuttle Driver is to safely transport hotel guests to and from approved destinations, maintain a professional demeanor, and ensure the smooth flow of traffic at the hotel entrance. The overnight hotel shuttle driver requires excellent driving and customer service skills and availability form 11pm to 7am./p pstrong Benefits:/strong/p ul li Health, dental and vision insurance (full-time employees)/li li Paid Time Off (full-time and part-time employees)/li li 401K plan with company match (full-time and part-time employees)/li li Hotel discounts (full-time and part-time employees)/li li Paid holidays (full-time employees)/li li Early access to earned wages (full-time and part-time employees)/li /ul pstrong Key Responsibilities for the PM Overnight Hotel Shuttle Driver:/strong/p ul li Greet and welcome hotel guests and visitors upon arrival with a friendly and courteous demeanor./li li Assist guests in exiting and entering their vehicles, helping with their luggage, if necessary./li li Maintain a clean and organized work area, ensuring it is free from debris and obstacles./li li Provide accurate and timely information to guests regarding hotel services, local attractions, and directions./li li Monitor and manage the flow of vehicles at the hotel entrance, maintaining order and ensuring guest safety./li li Assist in coordinating and communicating with hotel staff to ensure efficient operations./li li Adhere to safety guidelines and traffic regulations when driving the hotel shuttle van./li li Report any damage or maintenance issues of the shuttle van./li li Maintain a professional appearance and follow the hotel's dress code./li li Provide assistance to guests in emergencies, such as jump-starting a vehicle./li li Collaborate with the hotel's front desk to fulfill guest requests promptly./li /ul pstrong Qualifications:/strong/p ul li Valid driver's license and a clean driving record./li li Excellent driving skills./li li Strong customer service and communication skills./li li Polite and friendly demeanor with an emphasis on professionalism./li li Basic knowledge of local area attractions, restaurants, and businesses./li li Physical fitness to assist with luggage and walk or stand for extended periods./li li Ability to work in various weather conditions, including extreme temperatures and precipitation./li li Ability to work in a team and cooperate with other hotel staff./li /ul p /p pSMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as an overnight hotel shuttle driver, we want to hear from you./p pSMI Hotel Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./p /div div class="careers-description__content-hide-full"/div /div

The Event Manager acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site convention. Prepares all event documentation and coordinates with the sales team and all other effected hotel departments. Strives to consistently ensure the high level of customer service throughout the pre-event, event and post event phases of hotel events; handles events of all complexity. Ensures all events have a seamless turnover from sales to service back to sales. The Event Manager functions as the property expert in: Event Management including Event Planning, Event Service and Event Technology. The Event Manager recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. This position displays leadership in guest hospitality and ensures products and services sold to guests exceed their expectations, create loyalty and leads to increased market share. The Event Manager assists the Sales Team in ensuring they meet the brand’s customer needs, ensures team member satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Benefits: Health, dental and vision insurance (full-time employees Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Company paid life insurance Company paid accident insurance Company paid hospital indemnity insurance Essential Duties and Responsibilities: Knowledge of menu planning, food presentation and banquet and event service operations Knowledge of event technology products and services Knowledge of food trends, food and beverage composition and menu planning Knowledge of food and beverage forecasting and attrition (Catering focused) Knowledge of group room forecasting and attrition (Group Room focused) Knowledge of need time strategy as developed by Revenue Management Knowledge of current trends in event management and event technology and ability to determine applicability to customer and integrate into the operation as appropriate Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, front desk, housekeeping, food and beverage team, culinary team). Continually communicates a clear and consistent message regarding departmental goals to produce desired results. Manages and executes the terms of the contract for the group/convention/program as outlined by the Sales Manager and per Hotel standards Maximizes food, beverage and auxiliary revenues by selling menus, themes and experiences/activities Communicates all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively Establishes close working relationships with clients and Hotel team members Efficiently reserves and utilizes function space to maximize revenues while minimizing space consumption Facilitates pre-conference meetings with clients and key hotel staff Natural ability to be creative when executing the client’s vision while maximizing revenue Works closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times Maintains a high level of service by continually providing accurate and timely information and feedback to all supporting departments Adheres to all standards and procedures as outlined by hotel. Maintains the integrity of Sales & Catering at all times Ability to manage guest room and meeting space inventories Manages group room blocks and is in continuous contact with group contact regarding group room pick-up for assigned groups. Solves problems and/or suggest alternatives to previous arrangements if necessary. Performs additional duties and projects as assigned Required Skills and Experience Minimum of two (2) years event management experience Strong culinary and beverage knowledge Knowledge and understanding of the Hotel guest room inventory Proven ability to plan and organize events effectively, with an acute sense of detail Assertive, professional and positive approach with a proven ability to develop and lead in a team environment Understanding of computers and applications with a strong working knowledge of Sales & Catering, MS Word, MS Outlook, MS Excel, Consolidated Inventory Total Yield (CI/TY) Ability to work independently and maintain a positive attitude within a busy environment Proven leadership and staff development skills with good decision making ability Excellent interpersonal and communication skills, both written and verbal SMI Hotel Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking for a Maintenance Supervisor with strong leadership skills to perform and/or delegate duties and responsibilities within the maintenance department. The ideal maintenance supervisor candidate must be organized, professional and motivated, dependable, capable of working well alone or as a member of a team; must have good awareness of internal and external deadlines: some experience in the following preferred: refrigeration, plumbing, HVAC, electrical, drywall, painting, and other general carpentry work. Maintenance Supervisor Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages General Responsibilities for the Maintenance Supervisor: Supervise daily operations of the Maintenance department Help to maintain an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance Ensure team is completing preventive maintenance orders Respond and attend to guest repair requests and provides professional and courteous guest service at all times Operate and maintain all hotel lighting and related equipment systems Operate and maintain all plumbing and related equipment and systems Maintain all hotel appliances and equipment and physical plant Paint and make minor wall covering repairs and minor furniture touch-up Ensure all projects are completed according to specifications and are completed on time Perform any other job-related duties as assigned Qualifications At least 2 years of Maintenance experience in a supervisory role Excellent working knowledge of and experience in all facets of building maintenance Excellent guest service skills A high level of organization and attention to detail are required Ability to work as a team and a positive attitude are a must Be available on nights, weekends and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel maintenance supervisor, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

You have a passion for serving others. You enjoy working as part of a team that consistently delivers an exceptional hospitality experience. You want to work in an environment where your accomplishments are recognized and rewarded. If this describes you, we have a place for you at the Delta by Marriott Richmond Downtown. Part of SMI Hotel Group, the Delta by Marriott is seeking energetic, enthusiastic Breakfast/Lunch Servers to join our team. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages (full-time and part-time employees) Responsibilities Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner Complete knowledge of hotel’s food and beverage preparation, menu, and pricing Interact with guests in a friendly/fast manner Clear, clean, and prepare tables When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service Escalate guest service issues to management if you are unable to resolve Ensure guests are satisfied during their meal service Other duties as assigned Qualifications High school diploma or GED preferred Minimum of 6 months server experience Experience in hospitality preferred Possess basic math skills and cash-handling Ability and flexibility to work various shifts including nights, weekends, and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages (full-time and part-time employees) Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Previous experience in hospitality preferred Customer service experience required Experience handling cash, credit card procedures, and use math concepts Attention to detail and organized SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking for an engaged bartender to provide an excellent guest drinking experience by preparing existing and innovating alcoholic or non-alcoholic beverages for our guests and customers. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Greet guests Take beverage orders from the restaurant servers or directly from guests Mix drinks, cocktails, and other bar beverages as ordered and in compliance with company standards Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests Prepare inventory or purchase requisitions as needed to replenish supplies Serve snacks or food items to guests seated at the bar where appropriate Demonstrate a thorough knowledge of food and beverage products, menus, and promotions Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed Provide guidance to guests on resort activities, dining options, and general resort and regional information Perform other duties as assigned Qualifications One year prior bartending experience required Hospitality experience preferred Excellent oral communication skills required Positive interpersonal skills required Ability and flexibility to work various shifts including nights, weekends, and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking to fill a Full Time AM Lobby attendant role. The Lobby Attendant is responsible for maintaining the cleanliness in all assigned areas such as lobby, business center, fitness enter, public restrooms, corridors, elevators, pool areas, etc.. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Ensure that the hotel lobbies and public areas are serviced throughout the day Clean, sweeper, vacuum, mop, dust and pick up trash in lobby areas Service all public restrooms Service guest and associate elevators Complete any special projects that might be assigned Report any maintenance issues or any concerns Perform any other job related duties as assigned SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The ideal candidate must be organized, professional and motivated, dependable, capable of working well alone or as a member of a team; must have good awareness of internal and external deadlines: must have experience in HVAC, refrigeration, plumbing, locks, framing, drywall, texture, painting and finishing, tile work and other general carpentry work. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Responds and attend to guest repair requests and provides professional and courteous guest service at all times Operates, repairs and maintains all hotel lighting and related equipment systems Operates, repairs and maintains all plumbing and related equipment and systems Repairs and maintains all hotel appliances and equipment and physical plant Paints all surface & equipment, makes minor wall covering repairs and minor furniture touch-up Repairs and maintains lock and key system Performs minor construction work Performs necessary inspections and repairs (as required & designated) to kitchen and restaurant equipment and furnishings Ensures all projects are completed according to specifications and are completed on time Performs any other related duties as assigned Qualifications At least 2 years of Maintenance experience, preferably in a supervisory role Excellent working knowledge of and experience in all facets of building maintenance. Knowledge of electrical, HVAC required Excellent guest service skills, a high level of organization and attention to detail are required Ability to work as a team and a positive attitude are a must Be available on nights, weekends and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Bring your culinary skills and join our team as a hotel line cook, where you can dazzle our guests with your high standards of quality through presentation, preparation, and cooking abilities. Benefits for our Line Cooks: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Hotel Line Cook Responsibilities Prepare or direct preparation of food served using established production procedures Determine amount and type of food and supplies required using production systems Comply with established sanitation standards, personal hygiene, and health standards Correctly prepare all food served following standard recipes and special diet orders Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved Keep work area neat and clean at all times; clean and maintain equipment used in food preparation Prep all food for next shift and for the following day Work with servers to ensure guest satisfaction and resolve complaints about food service as needed Must be able to communicate effectively with diverse work staff. Must be able to prioritize tasks in the kitchen to ensure items are prepared on time and meet the quality and consistency standards. Other duties as assigned Qualifications High School Diploma or GED preferred Minimum 1-year experience cooking at a restaurant or full-service hotel Culinary school 2-4 year degree preferred Availability to work nights, weekends, holidays depending on business needs SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel line cook , we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking for energetic, enthusiastic Banquet Houseman personnel to provide great service and memorable experience to our guests as a member of our banquet staff team. The banquet houseman team member role could be full-time if you have open availability and willingness to also work in the hotel's restaurant or other departments. Banquet Houseman Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities for our Banquet Houseman Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards. Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards. Refresh banquet rooms/areas. Breakdown function areas as scheduled in accordance to departmental procedures. Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards. Anticipate and respond promptly to guests' requests. Promote positive guest relations. Be familiar with all hotel services/features to respond accurately to any guest inquiry. Occasionally serve food and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Maintain cleanliness and organization of all work and storage areas. Perform any other job related duties as assigned. SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our banquet staff team, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Load housekeeping carts with all necessary supplies Strip all beds in checked-out rooms and drop all dirty linens to the laundry before any cleaning is done Obtain executive housekeeper’s signature on his/her work assignment sheet Vacuum, sweep, dust, and clean rooms to hotel standards Inspect room for safety hazards & for the operating conditions of equipment • Check for damaged linens Report lost and found articles and maintenance problems to a supervisor Prepare rooms for guest arrivals and respond to special guest requests Record room status on work assignment sheets Other duties as assigned Qualifications Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If cooking is your passion, we need you today as a line cook on our team! Bring your culinary skills and join our team as a cook, where you can dazzle our guests with your high standards of quality through presentation, preparation, and cooking abilities. Benefits for the Line Cook: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The line cook will prepare or direct preparation of food served using established production procedures. The Line Cook will also... Determine amount and type of food and supplies required using production systems Comply with established sanitation standards, personal hygiene, and health standards Correctly prepare all food served following standard recipes and special diet orders Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved Keep work area neat and clean at all times; clean and maintain equipment used in food preparation Prep all food for next shift and for the following day Work with servers to ensure guest satisfaction and resolve complaints about food service as needed Must be able to communicate effectively with diverse work staff. Must be able to prioritize tasks in the kitchen to ensure items are prepared on time and meet the quality and consistency standards. Other duties as assigned Line Cook Qualifications High School Diploma or GED preferred Minimum 1-year experience cooking at a restaurant or full-service hotel Culinary school 2-4 year degree preferred Availability to work nights, weekends, holidays depending on business needs SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a line cook, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages (full-time and part-time employees) Responsibilities Load housekeeping carts with all necessary supplies Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness Inspect room for safety hazards & for the operating conditions of equipment Report any maintenance deficiencies and handling guest requests Ensure the confidentiality and security of all guest rooms Report lost and found articles and maintenance problems to a supervisor Perform any other job-related duties assigned Qualifications Previous housekeeping experience preferred Attention to detail Ability and flexibility to work weekends and holidays SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.