Manager, Vendor & Workforce Management (Utility Contact Center)
Phoenix, AZ jobs
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
This role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures service delivery excellence through effective vendor governance, forecasting, staffing optimization, and operational analytics.
The position drives the balance between customer experience, reliability, and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat, and digital channels.
Accountabilities
Serve as the primary relationship owner for all third-party vendor partners supporting the contact center.
Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact).
Lead structured governance routines (weekly operational reviews, monthly business reviews, quarterly performance reviews).
Ensure vendors adhere to company policies, data privacy, and customer protection protocols.
Partner with Procurement, IT, and Legal to manage vendor contracts, renewals, and performance incentives.
Identify improvement opportunities in call routing, digital deflection, automation, and agent enablement.
Support vendor onboarding, training readiness, and technology integration for new lines of business or storm response capacity.
Lead forecasting, capacity planning, and staffing models across internal and vendor sites to meet service level, regulatory, and cost targets.
Oversee scheduling, real-time management, and adherence to ensure consistent coverage and performance.
Collaborate with Operations, HR, and Finance to align headcount, shrinkage, and overtime budgets.
Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather events, or system outages.
Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency.
Provide visibility to daily, weekly, and monthly performance trends and take proactive steps to optimize staffing and service delivery.
Develop executive dashboards and insights to inform operational decisions and leadership storytelling.
Perform root cause analysis on SLA misses or cost variances and lead resolution action plans.
Drive Lean and continuous improvement principles across vendor and internal teams.
Monitor operational health indicators such as occupancy, utilization, and shrinkage to improve productivity and service reliability.
Partner with Quality Assurance and Training teams to ensure workforce readiness and skill alignment with evolving customer needs.
Education and Experience
Bachelor's degree in Business, Operations, or a related field (or equivalent experience).
5+years of experience in a large-scale utility or regulated industry contact center environment.
Proven experience managing outsourced vendor relationships and workforce operations.
Strong analytical and technical skills, including proficiency in Excel, Power BI/Tableau, and WFM platforms.
Understanding of contact center metrics and their impact on regulatory compliance, affordability, and reliability.
Excellent communication and negotiation skills with ability to influence cross-functionally.
Demonstrated success implementing governance frameworks and process standardization across multiple locations.
This position requires travel to locations in the United States and occasionally to the head office in Canada. A valid passport is required for international travel.
Preferred Attributes
Utility industry experience in electric, gas, or combination operations.
Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers.
Lean Six Sigma, PMP, or equivalent process improvement certification.
Passion for creating a unified culture across internal and vendor teams-“One Vision. One Team. One Voice.”
Strategic thinker with a hands-on approach to daily performance execution.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What We Offer
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
NSC Awards Manager
Itasca, IL jobs
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for an NSC Awards Manager to join us in our mission to save lives and prevent injuries.
Position Highlights:
Management of NSC's safety awards programs to align with organizational goals and industry trends. Oversee the end-to-end execution of awards initiatives, including program design, application processes, judging, and recognition events while also driving increased revenue through paid member awards.
What You'll Do:
Strategic Program Leadership
Elevate safety standards by continuously assessing and refining the awards program to ensure alignment with NSC's mission and industry best practices.
Deliver seamless program execution through comprehensive project planning, milestone tracking, and stakeholder coordination, resulting in timely and successful award cycles.
Enhance program visibility and engagement by developing and executing targeted promotional strategies in collaboration with the GTM team, increasing nominations and awareness.
Stakeholder Engagement & Relationship Building
Foster inclusive participation by expanding outreach to underrepresented groups and ensuring equitable access to awards opportunities.
Strengthen stakeholder trust and collaboration through transparent communication, regular updates, and responsive support to nominators, applicants, and recipients.
Cultivate strategic partnerships across departments and external stakeholders to amplify the reach and credibility of NSC's recognition programs.
Recognition Event Management
Deliver high-impact recognition experiences by leading the planning and execution of NSC's Awards Recognition programs at Congress and Spring Show, ensuring memorable and meaningful celebrations of safety excellence.
Content & Communications
Amplify awardee stories by producing compelling winner profiles and content for web, social media, and internal channels, reinforcing NSC's thought leadership in safety.
Drive clarity and quality in submissions by providing constructive feedback and guidance to nominating bodies, improving the caliber of entries.
Operational Excellence
Ensure program integrity and efficiency by managing technical platforms (e.g., Submittable, Open Water), maintaining digital assets, and optimizing submission workflows.
Generate actionable insights through data tracking and reporting on award outcomes, enabling continuous improvement and strategic decision-making.
Leadership & Team Development
Mentor and manage the Senior Membership Awards Specialist, fostering professional growth and ensuring alignment with program goals..
Develop an ongoing strategy to drive revenue growth and increased participation in paid member awards.
Champion diversity and inclusion by promoting a culture that values varied perspectives and encourages broad participation in recognition efforts
We're Looking for Someone with:
Proven track record (8+ years) in awards, scholarship, or recognition program management.
In lieu of education, at least 10 years of relevant experience.
Demonstrated success in leading cross-functional projects and volunteer teams.
Expertise in evaluation techniques, logic models, and strategic communications.
Proficiency in awards platforms and Microsoft Office 365; adaptable to new technologies.
Strong storytelling, writing, and stakeholder engagement skills.
Knowledge of the safety industry preferred or willingness to learn.
This is a remote position.
Salary for this role is $85,000.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is a Recovery-Friendly Workplace.
We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions.
NSC is an equal opportunity employer.
Auto-ApplyResponse Manager
Sacramento, CA jobs
ABOUT THE COMPANY
Environmental Quality Management, Inc. & EQM Services (EQM) is a premier full-service environmental remediation/construction services and consulting company offering environmental assistance to industrial, commercial and government entities. We are known for our safety culture and our dedication to each other and our clients. EQM is headquartered in Cincinnati, Ohio.
EQM is a wholly-owned operating company of ASRC Industrial (AIS). AIS was founded in 2016 by Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. As part of an ANC, EQM is a certified 8(a) Small Disadvantaged Business, offering further contracting advantages to government agencies. These designations help clients meet their diversity spending objectives, while also providing sustainable returns for 13,600 Iñupiat shareholders.
We offer competitive salaries and full range of benefits including generous PTO plan, paid holidays, medical, dental, vision, 401K (for eligible employees) and 100% immediate vesting, basic and supplemental life insurance, short-term and long-term disability as well as other benefits. Other Benefits include Federal Wage Determination pay and fringe benefits as appropriate to project and contract the assignments.
DESCRIPTION/SUMMARY:
Location: Cincinnati, OH
The primary function of this position is to manage hazardous waste site projects as a Response Manager or Project Manager (PM) in support of the firm's various cleanup and remediation contracts to include Emergency and Rapid Response Services (ERRS) for EPA's Removal Program. Projects vary from drum and container sites, to heavy construction operations performing waste remediation, to installation and construction of treatment systems across the Great Lakes area (EPA Region 5). Work will be performed primarily in EPA Region 5 but may also include EPA Regions 9 and10 (West Coast and Pacific) and occasionally support national contracts across the U.S.
Depending on personal skill sets, this may be a "dual function" position, in that the individuals hired (if qualified) may also perform as a waste Transportation & Disposal Coordinator or Regulatory Specialist in support of other PMs from time to time.
RESPONSIBILITIES:
Manage, direct and control all site personnel, Team subcontractors, and specialty subcontractors.
Manage, direct and control all daily work operations, including prepare daily work orders.
Track actual work progress, schedule, and costs vs. planned schedule and costs.
Oversee and review daily cost tracking reports and review daily reports with Clients.
Meet daily with Clients to review work progress, planned activities, resource requirements, and daily costs.
Conduct daily Site Safety meetings and oversee site safety program.
Work with Program Staff to prepare required deliverables including Work Plans, Safety Plans, budgets, and monthly progress reports.
Ensure compliance with all applicable regulations and permit requirements (e.g., ARARs).
Perform and support waste T&D activities (characterization, packaging and labeling, procuring offsite waste disposal/management vendors, coordinate with EQM Chemists and Data QAQC staff, prepare Offsite disposal reports, etc.)
Maintain all project required onsite records.
REQUIREMENTS:
Bachelor's degree in a related technical or scientific field.
A Certified Hazardous Materials Manager (CHMM) certification is desired but not required.
6 to 8 years direct on-scene response experience at sites involving toxic and hazardous substances/wastes and oil and other petroleum related wastes (years of experience may be considered in leu of a degree).
3 years' experience in a supervisory role as a Response/Project Manager supervising multi-disciplinary response personnel and subcontractors for emergency and time critical response actions
Working knowledge of all applicable environmental DOT, and OSHA regulations.
Desired Training: HAZWOPER; ICS 100-400, IS 700, IS 800; DOT/Hazardous Waste
Approximately 65% travel is required.
EEO STATEMENT:
ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.
Response Manager
Sacramento, CA jobs
ABOUT THE COMPANY Environmental Quality Management, Inc. & EQM Services (EQM) is a premier full-service environmental remediation/construction services and consulting company offering environmental assistance to industrial, commercial and government entities. We are known for our safety culture and our dedication to each other and our clients. EQM is headquartered in Cincinnati, Ohio.
EQM is a wholly-owned operating company of ASRC Industrial (AIS). AIS was founded in 2016 by Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. As part of an ANC, EQM is a certified 8(a) Small Disadvantaged Business, offering further contracting advantages to government agencies. These designations help clients meet their diversity spending objectives, while also providing sustainable returns for 13,600 Iñupiat shareholders.
We offer competitive salaries and full range of benefits including generous PTO plan, paid holidays, medical, dental, vision, 401K (for eligible employees) and 100% immediate vesting, basic and supplemental life insurance, short-term and long-term disability as well as other benefits. Other Benefits include Federal Wage Determination pay and fringe benefits as appropriate to project and contract the assignments.
DESCRIPTION/SUMMARY:
Location: Cincinnati, OH
The primary function of this position is to manage hazardous waste site projects as a Response Manager or Project Manager (PM) in support of the firm's various cleanup and remediation contracts to include Emergency and Rapid Response Services (ERRS) for EPA's Removal Program. Projects vary from drum and container sites, to heavy construction operations performing waste remediation, to installation and construction of treatment systems across the Great Lakes area (EPA Region 5). Work will be performed primarily in EPA Region 5 but may also include EPA Regions 9 and10 (West Coast and Pacific) and occasionally support national contracts across the U.S.
Depending on personal skill sets, this may be a "dual function" position, in that the individuals hired (if qualified) may also perform as a waste Transportation & Disposal Coordinator or Regulatory Specialist in support of other PMs from time to time.
RESPONSIBILITIES:
* Manage, direct and control all site personnel, Team subcontractors, and specialty subcontractors.
* Manage, direct and control all daily work operations, including prepare daily work orders.
* Track actual work progress, schedule, and costs vs. planned schedule and costs.
* Oversee and review daily cost tracking reports and review daily reports with Clients.
* Meet daily with Clients to review work progress, planned activities, resource requirements, and daily costs.
* Conduct daily Site Safety meetings and oversee site safety program.
* Work with Program Staff to prepare required deliverables including Work Plans, Safety Plans, budgets, and monthly progress reports.
* Ensure compliance with all applicable regulations and permit requirements (e.g., ARARs).
* Perform and support waste T&D activities (characterization, packaging and labeling, procuring offsite waste disposal/management vendors, coordinate with EQM Chemists and Data QAQC staff, prepare Offsite disposal reports, etc.)
* Maintain all project required onsite records.
REQUIREMENTS:
* Bachelor's degree in a related technical or scientific field.
* A Certified Hazardous Materials Manager (CHMM) certification is desired but not required.
* 6 to 8 years direct on-scene response experience at sites involving toxic and hazardous substances/wastes and oil and other petroleum related wastes (years of experience may be considered in leu of a degree).
* 3 years' experience in a supervisory role as a Response/Project Manager supervising multi-disciplinary response personnel and subcontractors for emergency and time critical response actions
* Working knowledge of all applicable environmental DOT, and OSHA regulations.
* Desired Training: HAZWOPER; ICS 100-400, IS 700, IS 800; DOT/Hazardous Waste
* Approximately 65% travel is required.
EEO STATEMENT:
ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.
Preschool Classroom Manager
Stockton, CA jobs
The Child Abuse Prevention Council
MISSION:
“The Child Abuse Prevention Council PROTECTS children and STRENGTHENS families through awareness and outcome-driven programs, delivered with compassion.”
"Striving to create an experience of value, connection and belonging."
BENEFITS:
Medical/Dental/Vision insurance options
Paid Holidays / Sick Pay
Generous Paid-Time Off - accruals increase with tenure
Retirement Saving Plan (403B) - agency matches up to 3% on 1st year workiversary
Staff Recognitions - Spot Awards, Employee of the Month
Business Casual Office Environment
Staff Gatherings / Team Culture
501(c)(3) Designation - you're able to apply for PSLF Loan Forgiveness
Employee Assistance Program (EAP)
Employee Discounts - LifeMart
Definition of Classification:
Under supervision of the Assistant Director, the CDE Site Supervisor will implement and oversee all components of a quality preschool or infant/toddler program by contributing to the success of the teaching team and adhering to policies and procedures while working to maintain compliance with licensing and funding regulations.
Description of Duties:
General:
Represent the agency in a consistently professional manner, always modeling a commitment to the agency's vision, mission, and values.
Promote and maintain a sense of teamwork between Early Education Services, other CAPC staff, volunteers, Board members, and other individuals relevant to the successful operation of each program.
Develop and maintain mutually beneficial working relationships with other stakeholders to ensure support of the agency's vision, mission, and values.
Ability to work effectively with diverse staff, parents, children, and community members.
Maintain compliance and knowledge of all CAPC Policies and Procedures, funding and regulatory rules, and laws that apply to the program contracts and oversight agencies.
Conduct and document regular check ins with staff to ensure they are supported and that areas of opportunity are addressed & corrected in a timely manner.
Support staff in seeking opportunities for training & development as it relates to their roles.
Consistently model an expectation for strengths-based services and a commitment to a collaborative and positive work environment.
Identify gaps & needs at assigned sites and work with Assistant Director to ensure appropriate solutions are implemented.
Program Specific:
Provide for the safety, health, and nutrition of children.
Supervise children at all times to ensure a safe environment according to Cal OSHA Guidelines (SB198), Licensing 22, Title 5 Regulations, and Head Start Performance Standards.
Complete required health & safety trainings that are a condition of employment and applicable certifications are renewed prior to due dates.
Keep accurate and updated emergency information and authorizations for treatment of all children.
Be familiar with emergency procedures and implement center's plan for medical and disaster related emergencies according to (SB198) guidelines.
Coordinate and implement emergency drills at consistent intervals in accordance with agency emergency policy and procedures.
Develop and implement supervision plans that are specific to site and classroom, which include details on teaching staff responsibilities and zoning maps.
Implement healthy practices within the classroom environment using universal health precautions including but not limited to washing hands, using appropriate gloves, changing diapers/clothing in a timely manner, cleaning the classroom and dispensation of authorized medications.
Provide food service support (serving and cleaning) for meals, snacks, and other activities according to CACFP policies.
Document and submit timely, nutrition documentation on all children less than 12 months old.
Communicate all family updates to Assistant Director, Teacher, and Associate Teacher.
Provide early education experiences and learning opportunities
Plan and implement quality lesson plans utilizing the Creative Curriculum that meet the physical, social, emotional, intellectual, health, and nutritional needs of each child.
Observe and document children's growth, conduct developmental screenings/assessments, and submit paperwork/reports within specified time frames (e.g. 30, 45 and 90 days, etc.).
Prepare individualized education plans specifying developmental goals and activities while making appropriate adaptations as needed in the environment and curriculum for each child, including children with disabilities.
Lead teaching team to ensure that a balance of child and adult-directed activities, independent, and small and large group experiences are available daily.
Implement program funding specific goals and objectives into the lesson plan curriculum.
Consider CLASS domains and dimensions when planning activities to promote optimal teacher-child interactions.
Provide a curriculum that supports and encourages acceptance and respect of gender, culture, language, ethnicity, and family composition.
Provide an interesting and varied physical environment
Create and maintain well-organized interest areas that include blocks, dramatic play, toys and games, art, library, discovery, sand and water, music and movement, and outdoors.
Utilize the appropriate Environmental Rating Scale instrument to measure quality in the classrooms.
Provide and rotate regularly, materials and equipment that are varied, interesting, developmentally and age-appropriate to encourage learning.
Provide outdoor curriculum that enhances children's physical and social development by bringing all components of the indoor classroom to the outside.
Provide an environment that supports and encourages acceptance and respect of gender, culture, language, ethnicity and family composition.
Promote social and emotional growth
Build positive relationships with children by having quality interactions as those described in the CLASS tool.
Promote program-wide expectations for behavior
We are Safe
We are Respectful
We are Friendly
Provide activities that will increase children's social emotional development and encourage positive approaches to learning.
Provide opportunities for children to interact and cooperate with one another to promote respect, acceptance and appreciation of cultural and ethnic diversity, and promote appropriate social skills, competence, and respect for the feelings and rights of others.
Establish a consistent daily schedule, predictable routines, and transitions that keep the educational flow moving from one activity to another.
Perform administrative tasks
Maintain and update licensing files and licensing board.
Complete school visit monitoring and follow up in a timely manner.
Lead in the planning and implementation of daily activities.
Assist in preparing state and federal program reports.
Supervise teaching staff and volunteers.
Establish/enforce agency early childhood program policies.
Provide training and professional development for staff members.
Meet with parents as needed.
Resolve conflicts between staff and parents.
Maintain records for attendance, meal counts, parent participation and other in-kind contributions and submit in a timely manner.
File and organize documents in corresponding binders (lesson plan, maintenance, go- to…)
Ensure teaching staff follow personnel policies and initiate disciplinary procedures when applicable.
Evaluate teaching staff annually and assist in planning professional development goals through mentoring.
Monitor staff progress in documentation of case notes, child observations, and child assessments.
Ensure completion of documents and records by teaching team is thorough and timely.
Record statistics and file reports required by funding sources.
Use agency electronic databases to document child progress and other information.
Initiate, attend, and participate in CST and Parent Consultation meetings with teaching staff and families.
Ensure all CST's and parent consultations are completed with any follow up needed. Ensure completion of the CST in a timely manner.
Ensure parent binders are up to date and accessible at site.
Initiate attendance support plans with families and that follow up is completed in a timely manner.
Ensure site supply requests or mileage expenses are completed and turned in a timely manner.
Ensure all CCLD or internal unusual incident reports are completed in a timely manner and that Program Manager is notified in a timely manner.
Respond to emails and voicemails in a timely manner.
Build and maintain working relationships
Participate in case conference meetings with teaching team and support staff to facilitate information sharing, goal setting, and action plans for each child.
Participate in staff development trainings and professional development opportunities.
Provide supervision, guidance, and trainings to Teachers, Associate Teachers, Center Aides and Parent Volunteers on a daily basis and as needed.
Plan and lead weekly team meetings with teaching team.
Network with other community agencies and participate when requested, in community events, health fairs, and other events designed to promote CAPC programs.
Plan, schedule and conduct parent meetings bi-monthly.
Document and report inappropriate behavior of staff, parents, and on-site consultants to the appropriate supervisor.
Perform other duties both program specific and CAPC related, as assigned. Refer to the Master Task List.
Minimum Qualifications
Education: AA in Child Development is required. BA degree in Child Development or related field is preferred.
A valid Child Development Site Supervisor Permit is required.
Three Infant/Toddler units are required if working with children birth to three; six units of Infant/Toddler Development units is preferred.
Experience: Five years of relevant experience teaching/working with children (ages 0 to 5) and families with a minimum of three years supervisory experience.
Auto-ApplyEmergency Manager
Cupertino, CA jobs
Final Filing Date: Open until filled with first review of applications on January 5, 2026. Interested candidates are encouraged to apply as soon as possible as this recruitment may close at any time. Definition The City of Cupertino's City Manager's Office is recruiting for an Emergency Manager (Assistant to the City Manager).
In alignment with the purpose of the City's Office of Emergency Management and with State and Federal guidelines, the Emergency Manager manages and coordinates all aspects of the City's emergency preparedness, mitigation, response, and recovery programs. Under general direction, the Manager develops comprehensive emergency preparedness plans, conducts training and exercises, maintains the operational readiness of key facilities and systems for emergency operations, and manages compliance with the National Incident Management System (NIMS) and the Standardized Emergency Management System (SEMS).
The position requires a high degree of professionalism, initiative, and independent judgement. It is anticipated that the Emergency Manager will spend a large portion of time and effort in preparedness planning, community engagement, outreach, training, and education. The Manager will have access to confidential information, government documents, and other sensitive material, requiring discretion, and adherence to rules and regulations for handling such data.
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Develop, review, update, and implement relevant aspects of the City's Emergency Operations Plan, Local Hazard Mitigation Plan, Community Wildfire Protection, Continuity of Operations Plan, associated annexes, and other emergency plans or other federal, state, or local requirements as appropriate.
Identify and analyze potential vulnerabilities to disaster and response capabilities and implement disaster mitigation plans and programs for a wide range of disaster risk.
Under general supervision, develops and implements the Office of Emergency Management's emergency preparedness functions and programs.
Lead the development and maintenance of formal mutual aid agreements and cross-sector partnerships that enhance resource sharing and operational interoperability during regional disasters.
Develops, recommends, and implements revision of emergency response procedures based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations.
Work collaboratively with City departments to review facility specific emergency action plans and procedures as they relate to emergency response. Prepares, conducts, and coordinates training for City employees and volunteers as it relates to emergency planning and preparedness. Maintains training records and volunteer databases.
Develops, conducts, and coordinates training and exercises of staff assigned to the Emergency Operations Center (EOC) and other such key roles, including regular EOC training, drills, and exercises.
Participates in County led and Operational Area trainings, drills, and exercises.
Serves as the City's representative to coordinate with the Operational Area, regional, state, and federal governmental agencies, the public, volunteer organizations, and stakeholders to establish and maintain effective working relationships and communication before, during, and after an emergency incident.
Works with all City Departments, private organizations, and non-profit organizations to coordinate protection of key infrastructure such as government facilities, schools, business campuses, and natural assets.
Works collaboratively with all City departments to provide facility specific emergency action plans and procedures.
Builds partnerships with private sector organizations and their emergency response teams.
Attends required meetings, trainings, seminars, and conferences related to emergency management and homeland security.
Prepares, attains, and distributes emergency planning and preparedness materials to business and residential communities.
Manages volunteer programs such as the Block Leader and Citizen Corps program, including, but not limited to, Community Emergency Response Team (CERT), Medical Reserve Corps (MRC), and ARES/RACES ham radio volunteers. This management may be overseen through a direct report.
Plans for, orders, and maintains equipment and supplies for the primary and alternate Emergency Operations Center.
Assesses the needs of the primary and alternate Emergency Operations Center and reviews new and accepted EOC procedures to keep the EOC current and efficient.
Supports the Logistics Function through the selection, identification, purchasing, and ongoing maintenance of Office of Emergency Management's equipment and supplies.
Prepares the OES budget and manages financial administration of allocated resources.
Participates in Operational Area grant funding prioritization and project opportunities.
Assures conformity of City emergency preparedness with County, State and Federal requirements (NIMS, etc.).
Prepares FEMA reports and other grant proposals as needed.
Receives training and maintains certifications as required, including FEMA/DHS, NIMS, and other courses.
Oversees and supervises full-time and/or part-time OES staff.
Conduct and coordinate community outreach to increase awareness of emergency preparedness and the role of emergency management.
Coordinate with the City's communications staff (or act as the primary point of contact, as needed) to develop and implement effective OES public communication strategies that include real-time updates, social media engagement, and clear messaging for diverse audiences. Prepare and submit progress reports as required; ensure compliance with local, state, and federal regulations, including those under the Stafford Act.
Compiles reports, assists with developing presentations, and presents to Cupertino Public Safety Commission, Disaster Council, City Council, and other bodies as necessary. May serve as liaison to the Cupertino Public Safety Commission and the Disaster Council.
Performs related duties as assigned.
Knowledge of:
Federal, State, and other codes, laws, regulations, and protocols related to disaster management, including but not limited to:
* California Standardized Emergency Management System (SEMS), Incident Command System (ICS) and the National Incident Management System (NIMS).
* Emergency Operations Center (EOC) structure and operating procedures, Department Operations Centers (DOCs), and Action Planning.
* California Disaster Service Worker Program for government employees as well as the Disaster Worker Volunteer Programs. Best practices in public education and involvement such as Citizen Corps, MRC, CERT, and other programs.
* Homeland Security Exercise Evaluation Program (HSEEP) and exercise design and conduct.
Principles and practices of emergency management including hazard identification and mitigation and disaster preparedness, response, and recovery.
Grant funding processes and procedures related to emergency management programs.
Principles of supervision and technical report writing.
Ability to:
Establish and maintain effective working relationships which garner respect and promote leadership with department members, other City employees, commissions and committees, City Council, and members of the community.
Achieve professional confidence of others and elicit cooperation from others.
Coordinate a variety of complex tasks simultaneously.
Use public presentation and writing skills to communicate effectively and to assimilate and understand information, in a manner consistent with the essential job functions.
Conduct analysis of complex proposals and plans.
Plan, promote, coordinate, and implement programs.
Make sound decisions in a manner consistent with the essential job functions.
Provide training on various subjects related to emergency preparedness, mitigation, response, and recovery.
Supervise, manage, mentor, and set priorities for junior staff.
Education and Experience
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a Bachelor's degree with course work in emergency management, public administration, education, or a field of study that is related to the work. Additional qualifying experience may be substituted on a year for year basis for the required education. Experience substitutions are determined at the discretion of the City of Cupertino. A Master's degree in emergency management is preferred.
Five (5) years of professional experience in emergency management, community education, program development and coordination, or related experience with at least two (2) years in a role addressing emergency management.
Licenses and Certifications
* Must have completed required Federal Emergency Management Agency (FEMA) courses IS 100, 200, 700, and 800 at the time of hire.
* Must work to complete IS 300, IS 400, and California Specialized Training Institute's Emergency Management Concepts courses within one year of appointment.
* Must be First Aid and CPR/AED certified within one year of appointment.
* Must complete a CERT training course within one year of appointment
* Possession of a valid Class C California driver's license is required.
Certifications in emergency management or additional emergency management course work is highly desirable and may be used as a substitute for the required education. An ideal candidate will possess the International Association of Emergency Management's Certified Emergency Manager (CEM) designation; have attained or be knowledgeable of the California State Training Institute (CSTI) EOC Position Credentialing; have attained the CSTI Emergency Management Specialist Certificate; and have attained the FEMA Professional Development Series certificate (and/or the Advanced Professional Series certificate).
Application and Selection Process
If you are interested in this opportunity, please submit your City of Cupertino employment application to Human Resources. This recruitment is Open until filled with first review of applications on January 5, 2026. Interested candidates are encouraged to apply as soon as possible as this recruitment may close at any time.
Applications must be filled out completely. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Failure to list work experience or stating "See Resume" in the work experience section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Electronic applications may be submitted online through the City's employment page at ************************************************ , or application materials may be submitted to: Human Resources, 10300 Torre Avenue, Cupertino, CA 95014. Late applications will not be accepted.
Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. An eligible list will be established as a result of this process and will remain in effect for 3 months from the date established.
Additional Information
The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person's race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request.
The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
Downtown Manager
Boca Raton, FL jobs
Working under the general direction of the Executive Director, this position provides administrative oversight of Community Redevelopment Agency (CRA) operations and directs downtown-related initiatives. The role performs advanced professional work on special projects and other assignments as needed, while providing supervision and guidance to assigned staff.
* Responsible for the oversight of day-to-day administration of CRA operations and downtown activities in coordination with the Executive Director and Deputy City Manager.
* Develops and coordinates with the Executive Director, Deputy City Manager, OMB Director, Planning, Zoning Development Director and Development Services Department staff on annual budgets and development projects in the CRA district.
* Manages and Implements Downtown Public Information Program and branding related activities.
* Advises Executive Director and Deputy City Manager on communication, public information activities and operations of downtown.
* Coordinates with City staff on Mizner Park Amphitheater activities.
* Coordinates with City staff on downtown special events and related activities.
* Develops and manages contracts for outside professional services necessary to implement programs as needed to ensure the economic and aesthetic viability of the downtown to achieve the goals of the City and/or Agency.
* Coordinates and assists downtown merchants and businesses for related public information forums.
* Represents the Agency at various meetings with developers, property owners, citizens and other Agencies.
* Researches, develops and assists in special downtown projects for the Executive Director and Deputy City Manager.
* Assists with implementation of Downtown Master Plan Update Initiatives.
* Prepares and presents policies, programs and documentation requiring approval by the Agency and/or City Council.
* Directs assigned staff in the preparation and processing of downtown related activities.
Related tasks:
* Acts as Liaison to Downtown Boca Raton property owners, residents and merchants.
* Serves on oversight committees for monitoring terms of Interlocal Agreements related to downtown activities.
* Administers related grants and provides support to department grant programs.
* Reviews and approves purchases and invoices for downtown related programs and activities.
* Acts as Agency representative on private merchant/business association functions requiring Agency support or input.
* Researches, develops and assists in other special projects for the Executive Director and Deputy City Manager as needed.
* Monitors user fees, license agreement fees and provides necessary updates to applicable schedules/policies for downtown and the Development Services Department.
* Coordinates and prepares updates on current topics and activities related to the Downtown for the Agency.
* Oversees downtown activities in coordination with other City departments, Chamber of Commerce and related entities.
* Recommends disciplinary actions and approves evaluation of the work performance of assigned employees.
* Performs related tasks as required.
Knowledge of:
* The principles and practices of public administration and modern management.
* The provisions of the Community Redevelopment Statute, Chapter 163, Part III.
* Architectural Design and Planning principles.
Skilled In:
* Strong project management and organizational skills, with the ability to oversee multiple downtown programs, initiatives, and special projects simultaneously.
* Strong analytical and research skills, with the ability to evaluate data, assess program effectiveness, and recommend improvements.
Ability to:
* Plan, direct and review the work of employees and consultants.
* Work with appointed committee members, professionals, citizens, and community stakeholders.
* Formulate comprehensive operational policies and procedures.
* Prepare complex technical reports and presentations to the Agency and related boards or committees.
* Establish and maintain effective working relationships with City Officials, other public officials and associates, employees, and the general public.
* Communicate with comprehensive effectiveness both orally and in writing.
* Read architectural plans, technical drawings and site plans.
* Bachelor's degree in Public Administration, Economics, or related field from an accredited college or university required.
* Seven (7) years of progressively responsible experience in public administration, including extensive experience in administration, and economic or community development and four (4) years of supervisory experience.
PREFERRED QUALIFICATIONS:
* Master's degree in Public Administration, Economics, or related field from an accredited college or university.
Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor's degree, and additional two (2) years in lieu of an associate degree.
SPECIAL REQUIREMENTS:
* Possession of a valid State of Florida Class "E" driver's license.
POST-OFFER BACKGROUND REQUIREMENTS:
The background check process for this position may include:
* Criminal Background Check
* Employment Verification
* Reference Checks
* Motor Vehicles Report (MVR) Check
* Educational Verification
Floodplain Manager
Orlando, FL jobs
Starting Salary: $43.11 - $66.82
Performs responsible managerial and administrative including: reducing the risk of flooding for the City of Orlando; implementing related regulations; managing permits and hydrologic/hydraulic models; reviewing drainage and floodplain related studies to ensure conformance with the City and/or grant requirement; updating floodplain maps; coordinating with other departments to manage proposals and projects; ensuring compliance with local, state, and federal regulations; responding to flooding events; and helping with post-flood recovery. Manages a team of professionals whose purpose in the organization is to review floodplain development permit applications and supporting materials to ensure proposed construction work meets City/state/federal criteria and do not pose increased flood hazard risks to the public. Assess flooding areas throughout the City to provide flood mitigation strategy and improvement projects using acceptable engineering and modeling methodology. In addition, the position manages the City's FEMA Community Rating System (CRS) program, the National Flood Insurance Program (NFIP), Floodplain Management and Mitigation program, National Pollutant Discharge Elimination System (NPDES) program, and drainage wells. Directs and coordinates, through assigned managerial personnel, activities of Division programs to obtain optimum use of equipment, facilities, and personnel. Aids Division Manager in formulating and administering Division policies and procedures and developing long-range goals and objectives. Reviews analysis of activities, costs, operations, and forecast data to determine the progress toward stated goals and objectives. Recommends capital expenditures for acquisitions of new equipment. Enforces compliance with City policy and procedures and governmental legislation/regulations. Work is performed under the supervision of the Division Manager and reviewed through reports and results achieved.
Minimum Qualifications:
Bachelor's Degree in Environmental Engineering or Civil Engineering with an emphasis in Water Resources plus five (5) years experience in the planning, design, modeling, construction, and maintenance of storm drainage systems, to include at least two (2) years experience in a supervisory or management capacity; or an equivalent combination of education, training, and experience. Florida registration as Professional Engineer (PE) is required. A Certified Floodplain Manager (CFM) certification must be obtained within six (6) months of employment. Experience in floodplain management, NPDES, and Stormwater systems highly desired.
Location: 400 S Orange Ave, Orlando, FL
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description.
Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at **************** or ************.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
Two (2) years of direct experience for an associate degree;
Four (4) years of direct experience for a bachelor's degree;
Six (6) years of direct experience for a master's degree; or
Nine (9) years of direct experience for a doctoral degree.
Auto-ApplyMCTV Manager
Stuart, FL jobs
Join Our Team in Beautiful Martin County, Florida! The Martin County Board of County Commissioners is hiring! Are you ready to make a real impact in your community while enjoying the unmatched lifestyle of the Treasure Coast? We're looking for talented professionals who are passionate about public service, innovation, and shaping the future of Martin County.
Why Work With Us?
* Competitive Pay & Full Benefits Package
* Florida Retirement System (FRS) Pension
* Generous Paid Time Off & Holidays
Now Hiring: MCTV Manager
Location: Martin County, FL
Department: Communications
Salary: $90,000.00
Click here to view the full job description and apply now!
Be a part of something bigger. Serve your community. Grow your career.
Preconstruction Manager
Phoenix, AZ jobs
The Preconstruction Manager will lead preconstruction services of assigned estimates. Responsible for preparing MEP system estimates, forming bids, and assembling proposals specifically for conceptual and hard dollar projects, including quantity takeoffs for MEP systems, reviewing technical plans and specifications relevant to MEP, developing unit costs to accurately estimate final project costs for MEP elements, soliciting and negotiating specialized prices from MEP subcontractors and suppliers, conducting bid analysis, and interacting with owners, architects, and engineers regarding MEP requirements. Key MEP duties include but are not limited to:
Responsibilities
Conceptual Estimating
Review and understand project documents at a conceptual and schematic level
Complete on-screen takeoff of project quantities for all divisions of work in the commercial construction industry
Preparation of internal estimates based on use of historical cost information from bids/completed work
Able to complete design review/analysis to identify value engineering opportunities
Preparation of proposal information for clients
Produce accurate budgets from conceptual and schematic design phases through final estimates that are consistent with the organization's goals and strategy
Bid Administration
Prepare and maintain status of plan reproduction
Solicit and maintain communication with subcontractors and vendors
Prepare subcontractor bid packages
Transmit addenda and other bid information to subcontractors
Ensure proper coverage from subcontractors on bid day
Show creativity and resourcefulness to gain better pricing from subcontractors
Project Knowledge
Review bid requirements thoroughly and ask follow-up question on every bid
Has a thorough understanding of the scope for specific trades assigned
Develop RFI's and clarifications and ensure adequate subcontractor coverage
Perform a comprehensive “bid day” analysis and scoping of specific assigned trades
Understand how to fit subs to the size/scope of project
Create bid lists that fit scope of job, ensuring the right subs for the project
Include value engineering ideas on every bid
Subcontractor award
Thoroughly checks requirements to buy the proper scope
Award subs in a timely manner to ensure release of materials
Ensure that subs are aware of (and commit to) the project schedule
Provide subs with as much information as possible (PM, Super, permit status, etc.)
Stakeholder Management
Identify and qualify new subcontractors and material suppliers
Lead stakeholders through the design and preconstruction phase of assigned projects
Support business development in reviewing preliminary budgets with clients
Oversee internal team, including project managers, to prepare costs estimates using a competitive strategy
Lead client meetings and presentations throughout the preconstruction phase of the project
Negotiate for project construction services
Work closely with client to help deliver a satisfactory project that meets the owner's objectives
Other duties as assigned
Qualifications
Bachelor's degree in mechanical, electrical, or plumbing engineering, construction management, or a related field.
3-5 years of estimating and bidding experience in mechanical, electrical, and plumbing (MEP) systems and/or turnkey project management in the commercial construction industry; project management experience on commercial and multi-family residential projects with MEP elements is a plus.
Proven ability to successfully lead MEP estimates and bids for commercial construction projects up to $25 million.
Proficient in Microsoft Excel; Knowledge of PlanSwift, iSqft, Bluebeam preferred
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Competence-based Qualifications:
Strong communication skills - both written and verbal
Able to interact with all levels of the organization and external customers
Strong analytical and problem-solving skills
Strong organizational and time management skills; Able to independently prioritize and effectively multitask assignments
Strong attention to detail and accuracy skills; Able to follow up and follow through on all requests and assignments
Able to lead people, teams, meetings and deliver presentations
Commitment to Brinkmann Constructors' mission and values in all duties and responsibilities
Auto-ApplyADT Manager
Palm Springs, FL jobs
About the Role
We are seeking an experienced and compassionate Adult Day Training Program Manager (ADT PM) to lead and support the day-to-day operations of our Adult Day Training program. This individual will play a critical role in ensuring the successful implementation of the ADT program model, supporting the personal growth of program participants, and guiding staff to deliver exceptional, person-centered care.
If you are a strong leader with a passion for empowering adults with disabilities and fostering a collaborative, supportive team environment, we invite you to apply.
Key Responsibilities
Oversee the daily operations and technical functioning of the ADT program.
Plan, implement, and monitor activities that support participants' social, emotional, and cognitive development.
Supervise, train, and mentor ADT DSPs to ensure program quality and fidelity.
Ensure compliance with ADP staffing ratio requirements.
Manage staff scheduling and resource allocation to support program needs.
Address concerns and provide ongoing support to staff, families, and participants.
Monitor program effectiveness and implement improvements as needed.
Build and maintain relationships with community partners to enhance participant opportunities.
Collaborate with families, caregivers, and support professionals to create personalized care plans.
Maintain accurate documentation for compliance, reporting, and recordkeeping.
Prepare and submit monthly and quarterly program reports.
Provide reflective and administrative supervision to assigned staff at least monthly.
Participate in supervision activities, including Reflective Supervision.
Assist the ADT Program Director with planning, development, and program management.
Serve as backup to the ADT Program Director when needed.
Perform other duties as assigned.
What You Bring
Strong knowledge of person-centered planning , disability rights, and best practices in adult services.
Excellent leadership, communication, and organizational skills .
Ability to collaborate effectively with staff, families, participants, and external partners.
Flexibility and adaptability to meet evolving program needs.
Commitment to fostering an environment built on teamwork, trust, innovation, and respect.
High level of professionalism, reliability, and emotional self-regulation.
Ability to plan, organize, and execute projects and tasks efficiently.
Awareness of personal bias, respect for cultural diversity, and a commitment to inclusive practices.
Proficiency in Microsoft Office and program management software.
Must hold a valid Florida Driver's License and meet state minimum auto insurance requirements.
Education & Experience
Bachelor's degree in Social Work, Special Education, Psychology, or a related field required.
Master's degree preferred.
Minimum 3 years of experience working with adults with disabilities.
At least 1 year of supervisory or leadership experience .
Why Join Us?
You'll join a mission-driven organization committed to providing high-quality, person-centered supports to individuals with disabilities. As the ADT Program Manager, you'll have the opportunity to shape impactful programming, lead a passionate team, and support meaningful outcomes for the people we serve.
How to Apply
Interested candidates should submit their resume and cover letter for consideration. We look forward to learning more about you and the strengths you will bring to our team!
Auto-ApplyNon Invasive Cardiology Manager
New York, NY jobs
This is a newly created exciting position to oversee Non-invasive Cardiology department. The successful candidate will oversee Nuclear Medicine/EKG/EEG/Echo to work collaboratively with the Cardiologists and other imaging leaders.
Voter File Manager
Florida jobs
The Florida Democratic Party is seeking a full-time Voter File Manager to manage the party's voter data and ensure that it meets the needs of the State Party, county party organizations, state and federal campaigns, and activist groups. The Voter File Manager will report to the Data, Security, & Analytics Director or the Deputy Data Director in their absence. They will be responsible for obtaining and applying updates to the voter file, organizing voter data, and providing training and support to campaigns and committees across the state.
At the Florida Democratic Party we view the data department's core competency as solving problems that involve data and information, informing investment and programmatic decisions with quality data, and protecting data using sophisticated tools and training. As part of this core competency, we administer VAN in partnership with county parties and campaigns; create reports to support the work that staff and volunteers are doing throughout the state of Florida; and implement and train our candidates, elected officials, Party leadership and partners on cyber security and data security best practices. In addition, the data team is responsible for generating targets for voter outreach, and tracking progress to goals across all departments. Ultimately, we work to ensure that the Florida Democratic Party has the data, analytics, advanced technologies, and cutting edge cyber security tools to win elections.
Responsibilities
Administer the Florida Democratic Party's VoteBuilder committee
Maintain and update key datasets, such as the statewide voter file, polling locations, and election returns
Clean and organize existing voter information to make it more easily accessible
Provide training, documentation, office hours, and helpdesk support to Florida VAN users
Meet with local parties and caucuses to discuss their common needs and find workable solutions
Implement systems for data sharing and access within VAN for various organization types
Managing a robust Voter Registration program reaching all corners of the sunshine state
Assist the Field, Voter Protection, and Municipal Victory departments with any and all data needs
Coordinate with staff on the creation, execution, and analysis of targeted voter contact universes
Qualifications and Skills
Experience with VAN/VoteBuilder as both a user and an administrator
Familiarity with advanced spreadsheet formulas, and conditional formatting
Ability to communicate technical information to a wide audience in a clear, succinct manner
Prior experience as staff on a campaign (data and/or field experience preferred)
Preferred Qualifications (Not Required)
Basic understanding of working with data in SQL, preferably in Phoenix or BigQuery
Familiarity with Google Data Studio, QGIS, Tableau or other data visualization tools
Experience with using Jira, NGP 8, DNC Portal, and Progress Wiki are all a plus
Logistics
Position is based in Florida
Must have a valid driver's license, reliable mode of transportation, and the ability to travel throughout the state for more than a day at a time
Core hours are 9:00 - 6:00, Monday through Friday. However, you must have the willingness and flexibility to work beyond core hours, including nights and weekends, particularly during periods leading up to key election dates
DisclaimerThe Florida Democratic Party is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The FDP is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or physical disability, or any other legally protected basis.
Auto-ApplyCRA Manager
Haines City, FL jobs
open until filled* The City of Haines City is an equal opportunity employer and will consider all applicants for all positions equally without regard to their race, sex, age, color, religion, creed, national origin, veteran status, or any other legally protected status. The City of Haines City is a Drug-Free Workplace. Applicants who complete the initial screening process will be required to complete a pre-employment drug screen and physical. Police Department applicants will also be required to take a Polygraph Examination. All information provided by an applicant will be verified for truthfulness and accuracy if a conditional offer of employment is made. Applications and other submitted documents are considered public records.
Salary range is provided to show the min to max compensation for a position. It is not the basis for or guarantee of a starting salary.
Position Function:
Under the direction of the City Administration, the CRA Manager is responsible for the implementation of formally adopted community redevelopment area plans within the City of Haines City's Community Redevelopment Areas (CRAs). Work is performed by exercising considerable initiatives and is relatively independent in undertaking and completing redevelopment and project management assignments while maintaining strong communications with City Administration and other Departments.
Essential Duties:
* Coordinates City departments, public agencies, and property and business owners as necessary to implement projects/programs. Conducts property research and coordination with real estate brokers or direct negotiation for the purchase of properties for redevelopment efforts.
* Responsible for preparing, tracking, and managing project-related budgets. Responsible for tracking the progress of project consultants including architects, planners, engineers, attorneys, and development consultants. Oversees and works with the City Attorney and outside counsel to accomplish the disposition of CRA-owned properties within the requirements of Florida State Statute 163, Part III.
* Conducts research for the development of cash incentives to stimulate investment.
* Provides timely updates to the City Administration. Development of CRA annual reports and marketing efforts. Responsible for reporting as required under Florida State Statute 163, Part III.
* Serves as principal staff person for the Community Redevelopment Agency (CRA). Responsible for the maintenance and update of the CRA plan. Responsible for redevelopment activities in the CRA for the express purposes of improving the community, promoting economic development, and providing for sustainability. Assists with providing staff support for the CRA Board and other Boards as necessary.
* Responsible for growing and marketing redevelopment projects using various social media outlets.
* Performs additional duties as assigned.
Environment:
Duties are primarily performed within an office environment or setting. Possible exposure to dust, mold, and allergens; inclement weather; noise; uneven terrain, and electrical hazards.
Knowledge/Skills/Abilities:
* Required knowledge and experience are normally obtained through the completion of advanced education from an accredited educational institution of higher learning resulting in a Bachelor's Degree in Political Science, Public Administration, Business Administration, Real Estate, Finance, Marketing or related field, and at least four (4) years work-related experience in Community Development, Planning, Public Administration or related field are required. Two (2) years of supervisory experience is required. Additional experience may be substituted for education.
* A Master's Degree in Planning, Business, Real Estate, and other related fields may substitute up to two (2) years of work experience.
* Certification through the Florida Redevelopment Association (FRA) Redevelopment Administrator (RA) or Redevelopment Professional (RP) program is preferred, but not required.
* Knowledge of economics, public finance, and other fields applied to city planning and redevelopment practices.
* Work requires the ability to read letters, memos, contracts, professional and industry literature, spreadsheets, and other job-related analysis.
* Work requires the ability to write letters, memos, and contracts.
* Ability to use social media to market programs and redevelopment projects.
* Work requires the ability to understand and develop computer models for cost analysis and compose financial and budgetary reports.
* Work requires substantial independent judgment and decision-making.
* Knowledge of the principles of city planning and neighborhood redevelopment practices.
* Work is widely varied, involving analyzing and evaluating many complex and significant variables.
* Organization-wide policies, procedures, or precedents may be developed and/or recommended.
* Must possess excellent oral and written communication skills.
* Should be competent in the use of Microsoft Excel, Word, and PowerPoint software, Auto CAD, and GIS.
* Must be able to research, compile, and analyze data, and then present findings to the City Commission and City Manager in an acceptable format.
* Ability to learn and remain up-to-date on Federal, State, and City applicable regulations, best practices, and policies affecting department activities.
* The ability to establish and maintain effective working relationships with City employees, other federal, state, and local governmental representatives, contractors, consultants, vendors, media and the general public is essential.
Other Requirements:
* Must possess a Valid Florida Class E driver's license.
* Must pass applicable pre-employment testing and background and credit checks.
SPECIAL REQUIREMENT:
This position may be required to report for work when a declaration of emergency has been declared in Polk County.
CRA Manager
Haines City, FL jobs
Job Description
open until filled***
The City of Haines City is an equal opportunity employer and will consider all applicants for all positions equally without regard to their race, sex, age, color, religion, creed, national origin, veteran status, or any other legally protected status. The City of Haines City is a Drug-Free Workplace. Applicants who complete the initial screening process will be required to complete a pre-employment drug screen and physical. Police Department applicants will also be required to take a Polygraph Examination. All information provided by an applicant will be verified for truthfulness and accuracy if a conditional offer of employment is made. Applications and other submitted documents are considered public records.
Salary range is provided to show the min to max compensation for a position. It is not the basis for or guarantee of a starting salary.
Position Function:
Under the direction of the City Administration, the CRA Manager is responsible for the implementation of formally adopted community redevelopment area plans within the City of Haines City's Community Redevelopment Areas (CRAs). Work is performed by exercising considerable initiatives and is relatively independent in undertaking and completing redevelopment and project management assignments while maintaining strong communications with City Administration and other Departments.
Essential Duties:
Coordinates City departments, public agencies, and property and business owners as necessary to implement projects/programs. Conducts property research and coordination with real estate brokers or direct negotiation for the purchase of properties for redevelopment efforts.
Responsible for preparing, tracking, and managing project-related budgets. Responsible for tracking the progress of project consultants including architects, planners, engineers, attorneys, and development consultants. Oversees and works with the City Attorney and outside counsel to accomplish the disposition of CRA-owned properties within the requirements of Florida State Statute 163, Part III.
Conducts research for the development of cash incentives to stimulate investment.
Provides timely updates to the City Administration. Development of CRA annual reports and marketing efforts. Responsible for reporting as required under Florida State Statute 163, Part III.
Serves as principal staff person for the Community Redevelopment Agency (CRA). Responsible for the maintenance and update of the CRA plan. Responsible for redevelopment activities in the CRA for the express purposes of improving the community, promoting economic development, and providing for sustainability. Assists with providing staff support for the CRA Board and other Boards as necessary.
Responsible for growing and marketing redevelopment projects using various social media outlets.
Performs additional duties as assigned.
Environment:
Duties are primarily performed within an office environment or setting. Possible exposure to dust, mold, and allergens; inclement weather; noise; uneven terrain, and electrical hazards.
Knowledge/Skills/Abilities:
Required knowledge and experience are normally obtained through the completion of advanced education from an accredited educational institution of higher learning resulting in a Bachelor's Degree in Political Science, Public Administration, Business Administration, Real Estate, Finance, Marketing or related field, and at least four (4) years work-related experience in Community Development, Planning, Public Administration or related field are required. Two (2) years of supervisory experience is required. Additional experience may be substituted for education.
A Master's Degree in Planning, Business, Real Estate, and other related fields may substitute up to two (2) years of work experience.
Certification through the Florida Redevelopment Association (FRA) Redevelopment Administrator (RA) or Redevelopment Professional (RP) program is preferred, but not required.
Knowledge of economics, public finance, and other fields applied to city planning and redevelopment practices.
Work requires the ability to read letters, memos, contracts, professional and industry literature, spreadsheets, and other job-related analysis.
Work requires the ability to write letters, memos, and contracts.
Ability to use social media to market programs and redevelopment projects.
Work requires the ability to understand and develop computer models for cost analysis and compose financial and budgetary reports.
Work requires substantial independent judgment and decision-making.
Knowledge of the principles of city planning and neighborhood redevelopment practices.
Work is widely varied, involving analyzing and evaluating many complex and significant variables.
Organization-wide policies, procedures, or precedents may be developed and/or recommended.
Must possess excellent oral and written communication skills.
Should be competent in the use of Microsoft Excel, Word, and PowerPoint software, Auto CAD, and GIS.
Must be able to research, compile, and analyze data, and then present findings to the City Commission and City Manager in an acceptable format.
Ability to learn and remain up-to-date on Federal, State, and City applicable regulations, best practices, and policies affecting department activities.
The ability to establish and maintain effective working relationships with City employees, other federal, state, and local governmental representatives, contractors, consultants, vendors, media and the general public is essential.
Other Requirements:
Must possess a Valid Florida Class E driver's license.
Must pass applicable pre-employment testing and background and credit checks.
SPECIAL REQUIREMENT:
This position may be required to report for work when a declaration of emergency has been declared in Polk County.
Manager, Fragrance and Botanical
Middletown, NY jobs
Supervisory duties include supervision of up to 20 subordinates
Working knowledge of compounding procedures and basic understanding of chemistry to teach/counsel proper compounding techniques to prevent deviations and/or troubleshoot occurring deviations.
Working knowledge of fragrance materials including wet, dry, viscous, flammable, hot and hazardous substances. Knowledge of proper handling and safe and effective use of fragrance raw materials.
Initiate, develop and/or support continuous improvement projects with regard to manufacturing effectiveness, material handling and equipment cleaning.
Initiate, develop and support continuous improvement in areas of cGMP, safety, allergen, SSOP, EFfCI and ISO guidelines and internal metrics related to first time right, on-time shipping and lead time
Oversee the compounding and material handling operations, including but not limited to, manufacture of products according to special instruction, inventory control of raw and stock materials used, bin transfers, warehouse locations, changing drums and refilling transfer containers, mixing, filling and sampling of finished goods, and sampling raw materials (re-qc and NBK samples).
Oversee the accurate inventory control of materials ensuring lot numbers, warehouse locations and bins, labeling of drums, stock fragrance and transfer containers are being maintained and effectively used to support Material Management and inventory control initiatives
Oversee Material Handling duties in conjunction with Receiving and Warehouse Management to support effective material movement and management regarding ingredient locations, stock rotation, and material management in racks and storage rooms
Follow approved manufacturing protocol, record keeping and methods of operation, including but not limited to, Standard Operating Procedures, site regulations, departmental rules, and required regulatory procedures, log books and other supporting data as needed per internal auditing guidelines
Maintain UltiPro time management database for production employees, scheduling, approval and verifying time sheets weekly
Review and maintain open order report, production logs, attend morning production meetings to verify on-time production and shipment needs are being met
Communicate with planning and other departments to ensure stock levels are maintained and planned appropriately
Work within and responsible for proper cGMP, safety, allergen, Halal, kosher, SSOP, SQF, EFfCI and ISO 9001:2015 guidelines.
Any other duties as assigned by production manager
Serve as back up to the Director.
Responsible for food safety, food defense, and GMP.
Member of the Recall Team.
Required to attend the annual food safety training.
The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. We call that "DOOR, FLOOR, DOOR!" Responsibilities will include but are not limited to assisting of recruitment and engagement of employees; exceeding expectations and quality concerning TAPS food, beer, beverage, service, and sanitation; financial success including assisting in reporting and in the achievement of financial goals, and guest data collection and frequency. The Manager will assist in directing the cultural compass of the restaurant; influencing and guiding the energy, service, and hospitality. The Personnel Manager must share TAPS commitment to quality, irreproachable service, teamwork, leadership, safety, ethics, and continued innovation.
Compensation
Competitive Salary
Pay to Play Performance Plan
Great Benefit Packages
Requirements
Participating in staffing responsibilities, including hiring, training, scheduling, and terminating
Assisting with purchasing food and supplies and overseeing of food and beverages within required dates and with a minimum of waste
Creating a positive team atmosphere among employees that encourages accountability and achieves the highest standards of food, beer, service hospitality
Managing and engaging all employees; promoting effort, a team spirit, and good morale among employees; treating employees fairly and with respect; ability to lead with commitment and passion
Delivering excellent customer service including personally greeting and seating guests
Resolving complaints from customers in a polite, effective, and friendly manner
Participating in administrative requirements cash handling, financial reporting, posting, goal setting and achievement, governmental compliance, and various reporting as required by law
Maintain , secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures including food handling, storage, and temperature; complying with legal regulations
Providing regular, accurate, computerized reports of operations to executive management
Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary because of an unexpected absence or extra volume
Meeting or exceeding financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Control and minimize costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
Develop initiatives and incentives to build sales, profitability and guest counts
Collaborating with sales and executive team to promote, book, and host public and private events
Adhering to and enforce all applicable local, state and federal laws, rules, and regulations
Performing other work-related duties as assigned
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; remain stationary; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Auto-ApplyManager
Scottsdale, AZ jobs
The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. We call that "DOOR, FLOOR, DOOR!" Responsibilities will include but are not limited to assisting of recruitment and engagement of employees; exceeding expectations and quality concerning TAPS food, beer, beverage, service, and sanitation; financial success including assisting in reporting and in the achievement of financial goals, and guest data collection and frequency. The Manager will assist in directing the cultural compass of the restaurant; influencing and guiding the energy, service, and hospitality. The Personnel Manager must share TAPS commitment to quality, irreproachable service, teamwork, leadership, safety, ethics, and continued innovation.
Compensation
Competitive Salary
Pay to Play Performance Plan
Great Benefit Packages
Requirements
Participating in staffing responsibilities, including hiring, training, scheduling, and terminating
Assisting with purchasing food and supplies and overseeing of food and beverages within required dates and with a minimum of waste
Creating a positive team atmosphere among employees that encourages accountability and achieves the highest standards of food, beer, service hospitality
Managing and engaging all employees; promoting effort, a team spirit, and good morale among employees; treating employees fairly and with respect; ability to lead with commitment and passion
Delivering excellent customer service including personally greeting and seating guests
Resolving complaints from customers in a polite, effective, and friendly manner
Participating in administrative requirements cash handling, financial reporting, posting, goal setting and achievement, governmental compliance, and various reporting as required by law
Maintain , secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures including food handling, storage, and temperature; complying with legal regulations
Providing regular, accurate, computerized reports of operations to executive management
Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary because of an unexpected absence or extra volume
Meeting or exceeding financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Control and minimize costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
Develop initiatives and incentives to build sales, profitability and guest counts
Collaborating with sales and executive team to promote, book, and host public and private events
Adhering to and enforce all applicable local, state and federal laws, rules, and regulations
Performing other work-related duties as assigned
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; remain stationary; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Auto-ApplyIndividual Giving Manager
Oakland, CA jobs
First Place For Youth-Join Our Team Video!Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team.
About First Place for Youth, we're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.
Why Work at First Place for Youth :
Meaningful Impact : Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.
Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives.
Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.
Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.
Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.
POSITION OVERVIEW: The Individual Giving Manager helps grow First Place for Youth's fundraising from donations made by individuals and family foundations by planning strategic moves management, managing annual campaign appeals and stewardship, and collaborating on donor communication and events. This role will help key staff and members of the Board to identify and engage current and potential high-capacity donors, as well as maintain a portfolio of donors and prospects with whom they will engage directly in stewardship and cultivation activities. A key goal of this role is to cultivate and grow the donations of a portfolio of high-capacity mid-level donors. Reporting to the Director of Development, this Manager leads strategy to engage and solicit individual donors to make generous gifts to the organization. This includes working closely with the Development Director in planning, execution, and reporting for critical fundraising events and smaller donor engagement activities. The individual in this role will regularly interact with current and prospective donors out in the community, through meetings, events, and presentations.
DUTIES + RESPONSIBILITIES
(40%) Manage Individual Donor Stewardship
Strategize and support Development Director, Chief Development Officer, and Chief Executive Officer with Individual Donor Stewardship
Create giving goals for individual donors, based on history of giving and knowledge of potential
Oversee moves management strategies for the Chief Executive Officer, the Chief Development Officer and for the Development Director and members of the Board of Directors
Create individual communication and marketing plans tailored for donors in each portfolio
Develop meeting briefing materials; gather stories; write proposals, and reports as needed
Calendar CDO, CEO, Development Director, and Board members to execute plan on a timely basis to retain and upgrade donors
Support planning and execution of targeted donor, volunteer, and corporate engagement events
(25%) Lead the Annual Giving Campaign
Actively manage a portfolio of high-capacity mid-level donors to encourage renewed investment
Evaluate and refine donor engagement and appeal strategy and execution including fall campaign, winter online campaigns, and spring and lapsed donor appeals
Manage the organization's pipeline of donors, including identifying and cultivating prospects
Manage online giving strategy: working with Communications Associate to develop and monitor online donor content and results: giving forms, seasonal web campaigns; impact and annual reports
Manage donor details of fundraising events, including house parties and friend-raisers (re: targets, strategy). Collaborate with communications staff to produce donor events and collateral
Assess impact of donor engagement activities, adjusting and refining as needed throughout the year
(20%) Supervise Development Associate
Provide regular supervision of the Development Associate, ensuring accurate maintenance of donor database
Oversee Development Associate to process and acknowledge all donations in a timely and professional manner, as well as regular reconciliation with the Finance department
Manage Associate in compiling donor and prospect research
Delegate logistical and administrative tasks around events, volunteers, and annual campaign
(5%) Optimize Development Data Utilization
Lead the team's use of research tools including iWave, ResearchPoint and Target Analytics
Work closely with the Development Associate to optimize data system usage for campaign reporting and Board dashboards, donor research, prospecting, and wealth screenings to identify and qualify new donors, and ensure donor database accuracy, consistency, and timelines
Oversee and train development team on best practices for donor research and database utilization to grow utilization, customize touchpoints, and encourage greater giving
(10%) Other
Professionally and effectively represent the agency to external audiences, including donors and other stakeholders
Other duties as assigned
QUALIFICATIONS:
Bachelor's degree preferred,
Minimum 5+ years of experience in fundraising including at least 1 year of supervisory experience,
A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.
Familiarity with best practices in prospect research, donor cultivation techniques, and database/records management as well as a variety of fund-raising strategies and methods.
Facility with gathering and analyzing data and information to prepare reports and other materials.
Collaborative, self-motivated individual with a strong customer service mindset and the flexibility and willingness to perform a variety of assignments.
Ability to work independently with minimal supervision on a collaborative team.
Excellent analytical, organizational, and communications skills including strong writing and proofreading skills for donor mass communications, correspondences, and proposals.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Ability to meet deadlines and manage multiple priorities. Well organized and detail oriented.
Raiser's Edge, ResearchPoint and iWave familiarity and experience preferred.
Have strong computer skills, including experience with Microsoft Office Suite, and the ability to learn new computer software programs.
Availability for occasional evening and weekend work as well as travel as needed.
BENEFITS:
15 days of vacation time in the first year
12 days of sick time
2 floating holidays
15 paid holidays
Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
Principal dental and vision coverage
Healthcare and Dependent care FSA plans
Principal basic life and voluntary life insurance coverage
Employee Assistance Program
401(k) retirement savings plan
Paid sabbatical
Paid maternity and paternity leave
*We do not offer relocation assistance Local candidates preferred
*Pay will be determined based on Education and Experience.
If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at ***********************************
We are unable to sponsor work visas now or in the future.
First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.
*Social Worker
Auto-ApplyRosati's Pizza is ‘Chicago's Greatest Thin Crust Pizza' company built on family values, work ethic, and teamwork. At Rosati's, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.Most Rosati's Pizza locations are locally owned and operated by entrepreneurial, franchised Operators. A range of Team Member opportunities exists at each restaurant, including front-of-house, back-of-house, and leadership roles.Our aim is to serve guests and communities well, and we know that starts with people. Creating a positive and productive place to work is important to both Rosati's Pizza and our franchisees. Job Summary:We are looking for a Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant's revenue, profitability, and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards.To be successful in this role, you'll need management skills and experience in both the front and back of the house. We want you to know how to oversee the entirety of the restaurant from checking in with customers to back-of-the-house management experience. You'll hire qualified staff, set work schedules, oversee food prep, and make sure we comply with health and safety regulations.We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati's. Responsibilities:
Coordinate daily front and back of the house restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Control operations costs and identify measures to cut waste
Create detailed reports on weekly, monthly, and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Qualifications:
Proven work experience as a Manager in the restaurant/hospitality industry
Proven customer service experience as a manager
Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
Strong leadership, communication, motivational and people skills
Acute financial management skills
BS degree in Business Administration, hospitality, the management, or culinary schooling is a plus
You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
Possess the ability to motivate your staff in a positive and creative manner
Benefits/Perks:
Competitive Hourly Wages
Friendly, Team-Oriented Environment
Excellent Growth Opportunities
Compensation: $15.00 - $18.00 per hour
Rosati's Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country.
Rosati's specializes in authentic Chicago-style pizza and Italian cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati's, they expect the best and that is what we deliver, every time.
Rosati's Pizza is growing fast, and we need you! We have a commitment to and passion for flavorful food, authentic service...and hiring the best! Join our team and you'll become part of a family that is consistently rated among the best.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza Corporate.
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