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Information Technology Internship jobs at State of Ohio - 56 jobs

  • 2026 Summer College Intern - ITS and GIS

    State of Ohio 4.5company rating

    Information technology internship job at State of Ohio

    What We Need: Ohio EPA Summer ITS Intern What We Need YOU To Do: The Ohio Environmental Protection Agency wants you to be our newest Information Technology Services intern at our Central Office in Franklin County. Essentials. Let's talk about 'em: As an Ohio EPA intern, you will participate in Ohio EPA's College Intern program by assisting with routine duties and project requests. GIS: Use ArcGIS Pro and other GIS software to analyze geospatial data and fulfill mapping requests. Assist with the creation, maintenance, and reporting of Ohio EPA's geospatial data. Participate in the development of map-based apps, such as StoryMaps, dashboards, and Experience Builder applications. ITS Service Center: Receive training in aspects of office and project coordination activities. Receive orientation to all program areas, including: - Monitoring helpdesk email - Creating tickets - Dispatching technicians - Assisting customers with basic troubleshooting of computer problems - Follow up with customers and close tickets Quality Assurance: Receive training in aspects of business logic for software projects Receive training for automated software testing. Perform manual and automated software testing. Create bug tickets and follow up with customers using Jira software Perform Regression tests MUST BE CURRENTLY ENROLLED IN COLLEGE DEGREE PROGRAM DIRECTLY RELATED TO THE POSITION OR HAVE RECENTLY GRADUATED WITHIN THE QUARTER/SEMESTER IMMEDIATELY PRECEDING THE START DATE. Major area of study\: data analytics, statistical analysis, computer science, information systems, computer engineering, applied mathematics and statistics. Knowledge of safety practices, public relations, Agency policies and procedures and permits as applicable.. Skills in computers (word processing and database work). Job Skills: Software development/implementation, Information Technology, Interpreting Data, Customer Focus. Analyzation Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. DIVISION: Information Technology Services (ITS) LOCATION: 50 W. Town Street, Suite 700, Columbus, Ohio 43215 EEO Statement: The Ohio Environmental Protections Agency is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, gender/sex, gender identity or expression, national origin (ancestry), military status, disability, age (40 years of age or older), genetic information, sexual orientation, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, or status as a foster parent as those are defined in applicable Ohio law, federal law, and any Executive Order, in admission or access to the operation of its programs, services, activities or its own employment practices. Employment practices are any employment related decisions including, but not limited to hiring, layoff, transfer, termination, promotion, demotion, discipline, rate of compensation, eligibility for in-service training programs, or terms and conditions of employment. The Ohio Environmental Protection Agency is committed to providing access, equal employment opportunity and reasonable accommodation for individuals with disabilities. To request a reasonable accommodation, contact the Office of Human Resources at ************ prior to testing or interviewing. Follow us on LinkedIn: linkedin.com/company/ohio-epa What We Need: 2026 Summer Intern in our Office of Information Technology Services **This posting is for multiple positions. What We Do: At the Ohio Environmental Protection Agency, our primary goal is to protect the environment and public health. We do this by ensuring compliance withfederal and state environmental laws.
    $25k-38k yearly est. Auto-Apply 11d ago
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  • Technical Support Specialist

    Ohio Department of Education 4.5company rating

    Cincinnati, OH jobs

    Cincinnati Country Day School is an equal opportunity employer that actively seeks employees who reflect and support our mission-driven commitment to academic excellence and to creating and maintaining a diverse and inclusive community. CCDS pays competitively and provides an excellent benefits package. Applicants must be eligible to work in the US. Salary range ($65,000-$75,000) is dependent on experience and qualifications. Position Cincinnati Country Day School is seeking a dedicated and skilled technical support specialist for a full-time, 12-month, on-site role. As a member of the Technology Office, this role is charged with maintaining and deploying systems that support the pedagogical and operational goals of Country Day's benchmark technology program. The technical support specialist will be essential in maintaining and supporting the school's technological infrastructure by delivering technical assistance and ensuring reliable operation of IT systems. Experience working in a school environment is preferred but not required. This position is managed by the enterprise systems manager. Key Responsibilities: * Provide Tier 1 and Tier 2 deskside technical support for students, faculty, and staff while prioritizing responsiveness and follow-through * Troubleshoot technical issues related to Microsoft 365 apps, connectivity, and device management * Install and configure hardware and software, set up new equipment, and provide configuration and support for Microsoft Teams VOIP system * Provide event setup and technical support for audiovisual equipment and computer systems, including Miracast technologies * Update and maintain records within the Lenel OnGuard access control system to ensure accurate and secure data management * Track and respond to endpoint security alerts, ensuring timely incident resolution, vulnerability remediation, and threat prevention; experience with Coro and Microsoft Defender Security and Compliance cybersecurity disciplines preferred * Provide administrative support for Clever and Securly * Help document processes and workflows * Collaborate with departments across the organization and within the technology team * Maintain confidentiality and handle sensitive information with discretion * Operate as a versatile professional, handling a wide range of technical and system responsibilities * Adhere to school policies and assist with the execution of other duties assigned, including IT-related projects Required Qualifications: * Bachelor's degree in computer science, information technology, or related field * Technical support or security certification preferred * 3+ years of experience in IT support, systems administration, or a similar role * Experience with Microsoft 365, including Outlook, SharePoint, Teams, and OneNote * Working knowledge of Entra ID, Intune * Strong verbal and written communication skills complemented by excellent interpersonal abilities, with a collaborative, flexible, and growth-oriented mindset * Self-motivated with excellent time management skills and a proven ability to meet deadlines and manage multiple priorities * Must be able to meet the physical demands of the position, including lifting up to 50 pounds and performing activities such as bending, crouching, and sitting on the ground * Proven ability to thrive in a dynamic, fast-paced setting by maintaining patience while managing multiple priorities and deadlines * Strong knowledge of networking fundamentals * Exceptional analytical and problem-solving skills Interested candidates should send a resume and cover letter to Robert Baker, director of technology, at *****************************. The deadline to apply is December 31, 2025, with the plan to finalize the search in January 2026. To learn more about Country Day, visit **************************** Cincinnati Country Day School does not discriminate on the basis of race, color, creed, sex, gender identity, sexual orientation, disability, age (40 or over), national origin, ancestry, or military service/veteran status in the administration of its educational programs and policies, admission decisions, tuition aid programs, employment practices and benefits, athletics, or other school-administered programs.
    $65k-75k yearly Easy Apply 54d ago
  • Connect - Technology Support Specialist

    Ohio Department of Education 4.5company rating

    Independence, OH jobs

    Technology Support Specialist / Technology Assistant Connect (Information Technology Center) The Technology Support Specialist (also referred to as Technology Assistant) provides onsite, hands-on systems, network, and end-user support to Connect staff and Connect member districts. This position works primarily out of Connect's Independence and with onsite support at customer locations as needed. The primary responsibility of this role is to maintain, support, and continuously improve Connect's internal technology infrastructure while also delivering responsive, high-quality technical support to staff and members across multiple platforms and environments. The position requires strong independent troubleshooting skills, technical leadership, attention to detail, and the ability to operate effectively in an interruption-intensive environment. Essential Duties and Responsibilities Systems, Network, and Infrastructure Support * Provide systems and network support to maintain and upgrade Connect's internal infrastructure. * Troubleshoot and support a mixed Windows / Mac environment, including domains and virtualized systems. * Monitor system performance and address issues to ensure reliability, security, and uptime. End-User and Member Support * Provide onsite and remote technical support to Connect staff and Connect customers. * Troubleshoot and resolve issues related to workstations, servers, network devices, printers, copiers, projectors, monitors, and other peripherals. * Support multiple computer lab environments simultaneously, applying best practices for maintenance and consistency. * Provide clear communication, follow-up, and documentation for all support activities. Purchasing and Technology Planning * Lead and support purchasing efforts for new hardware and software. * Evaluate technology needs, options, and recommendations in alignment with Connect standards. * Assist with technology refreshes, upgrades, and project implementations. Customer Service and Professional Standards * Deliver effective, customer-focused technical support with careful attention to detail. * Work independently with minimal supervision while managing multiple priorities. * Provide additional technical support as needed to Connect and its members. * Maintain confidentiality and comply with all security, data privacy, and acceptable use requirements. Required Qualifications * High school diploma or GED required. * Demonstrated experience troubleshooting complex technical problems independently. * Experience supporting Windows-based systems; experience with Linux environments strongly preferred. * Experience working in an interruption-intensive, customer-facing technical environment. * Strong documentation, organizational, and problem-solving skills. * Ability to lift up to 40 pounds independently. * Valid driver's license and reliable transportation. * Ability to pass a background check and random drug testing. * Willingness to comply with Connect's Acceptable Use Policy and Security Policy. * On-call availability as required. Preferred Qualifications * Experience managing multiple lab or multi-site technology environments. * Experience in K-12 education, ITC, or public-sector technology support. Skills and Competencies * Energetic self-starter with the ability to work independently * Strong analytical and troubleshooting skills * Ability to conceptualize, prioritize, and resolve complex technical issues * Effective written and verbal communication * High level of attention to detail and follow-through * Ability to learn and adapt to new technologies quickly Work Environment and Conditions * Primarily onsite at Connect offices in Independence with travel to member locations as needed * Interruption-intensive technical support environment * Occasional lifting, carrying, and setup of technology equipment Employment Details * Position Type: Full-time * Reports To: Director of Technology. Compensation, schedule, and on-call expectations determined in accordance with Connect policies
    $52k-61k yearly est. 40d ago
  • Information Technology Support Specialist

    Ohio Department of Education 4.5company rating

    Canfield, OH jobs

    Information Technology Support Specialist Contract: Initial one-year contract; contract days as determined by the Governing Board; other terms and conditions of employment as per the CBA and/or Board Policy. Compensation: Salary, insurance coverage and fringe benefits are per the current Board adopted policies and schedules, with placement for granted education, experience, and responsibility. Education/Degree: High school diploma or equivalent required; Associate's degree preferred. Reports to: Director, Technology Supervises: May supervise district student interns. Job Goal: To assist in the administration of the county's technology program and provide maximum educational services for the hardware and software available. Qualifications: The following qualifications are considered as guidelines: * Specialized training in the design, installation, and maintenance of personal computers, telecommunication equipment, video services, and voice, data, and video networks. * At least one (1) year of successful experience with appropriate technologies. * Demonstrated competencies in the repair of computers and related equipment. * Abilities and attributes to promote positive internal and external customer relations, including creating effective interpersonal relationships and projecting a professional image. * Alternatives to the above as approved by the Governing Board. PERFORMANCE RESPONSIBILITIES: 1. Designs, installs, and maintains technology equipment, telecommunications equipment, video services, and voice/data/video networks. 2. Seeks new information and ideas; develops and implements specific plans for extending technical knowledge and improving performance by ESCEO/district personnel. 3. Insures all ESCEO/district hardware/software is in good working condition. 4. Supports ESCEO/district staff in their use of technology. 5. Functions as a team member of total ESCEO/district staff to ensure consistency in policies and procedures. 6. Maintains an inventory of all hardware and software license agreements. 7. Consults in requisition of appropriate hardware replacement and stock parts for ESCEO and county districts. 8. Assists with the installation of networks for ESCEO and county districts. 9. Assists with the installation and setup of new equipment and devices to be added to existing equipment. 10. Develops an annual cleaning and preventative maintenance calendar for all equipment. 11. Assists in setting up equipment for special presentations that require a multi-media setup. 12. Installs software and provides support training. 13. Prepares equipment for shipment to vendors. 14. Any other duties assigned by the Superintendent. REQUIRED ETHICAL AND PROFESSIONAL ATTRIBUTES AND BEHAVIORS: 1. Is regular and prompt in attendance. 2. Seeks opportunities to improve skills and grow professionally. 3. Prepares an annual professional development plan that links professional growth with ESCEO and other assigned goals. 4. Attends and actively participates in all required/assigned training sessions, meetings, and other committees and teams. 5. Generates internal and external support for ESCEO services. 6. Represents the ESCEO and its service schools with professionalism at all times. 7. Demonstrates at all times integrity and ethical behavior. 8. Responds quickly to directions for improvement from supervisors. 9. Maintains confidentiality in all job-related discussions and communications. OTHER EXPECTATIONS AND DEMONSTRATED SKILLS AND ABILITIES: 1. Possesses a valid state-issued driver's license and/or government-issued ID. 2. Reads, analyzes, and interprets data and reports. 3. Writes reports, correspondence, and other appropriate communique. 4. Presents information and responds to questions effectively and efficiently. 5. Prioritizes tasks, requirements, and expectations to perform to a standard of excellence in service and professionalism at all times. WORKING CONDITIONS: Exposure to the following situations may range from remote to frequent based on circumstances and factors that may not be predictable. 1. Duties may require bending, crouching, kneeling, reaching, and standing. 2. Duties may require lifting, carrying, and moving work-related supplies/equipment, up to 50 pounds. 3. Duties may require operating and/or riding in a vehicle. 4. Duties may require traveling to meetings and work assignments. 5. Duties may require working in proximity to moving mechanical parts. 6. Duties may require using a computer keyboard and monitor. 7. Duties may require wearing protective clothing and using safety equipment. 8. Duties may require working extended hours. 9. Duties may require working under time constraints to meet deadlines. 10. Potential for exposure to blood-borne pathogens and communicable diseases. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $52k-62k yearly est. 19d ago
  • IT Specialist

    Exeter Government Servi 4.1company rating

    Nellis Air Force Base, NV jobs

    Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • IT Substitute

    Ohio Department of Education 4.5company rating

    Cleveland, OH jobs

    Salary: $25. 45 per hour
    $25 hourly 11d ago
  • GEOGRAPHIC INFORMATION SYSTEM TECHNICIAN I

    City of Wilmington, de 3.8company rating

    Wilmington, DE jobs

    The City of Wilmington, a leading Delaware employer, provides the City's sanitation, recycling, street cleaning, water, and transportation services through the Department of Public Works. The Department provides a wide array of services, including once-a-week recycling and once-a-week residential solid waste collection, treatment and distribution of high-quality drinking water, collection and treatment of sewage, stormwater management, sweeping of all City streets, street paving and repairs, maintenance of traffic signs and signals, line striping, rodent control, snow removal, and maintenance of the City fleet and City properties. DUTIES AND RESPONSIBILITIES This position performs a full range of GIS common tasks under minimal supervision while exercising discretion and independent judgment within the department's established guidelines. It ensures the development and maintenance of reports based upon spatially referenced data and digital mapping. This role reports to the City Engineer. Additional responsibilities include: * Data collecting, editing, computerized mapping, and sharing work primarily focusing on the water distribution and sewer collection systems. * Responsible for maintaining, upgrading, and utilizing the GIS data and computerized mapping associated with the City's Department of Public Works according to specifications and quality control standards. * Provide staff support and conduct research in retrieving information from various GIS-related files and relational databases. * Creates and manages metadata for data and projects. Performs data entry, digitization, and data manipulation. * Participates in the design, development, and creation of databases, maps, and other projects. * Provides GIS technical support in the development, presentation, and maintenance of geographic data applications. * Demonstrates continuous effort to improve operations, decrease turnaround time, and streamline work. * May keep basic records and prepare simple, accurate reports. * Obtains and/or creates and maintains additional data layers as needed, such as legislative boundaries, street centerlines, contaminated sites, planimetries, topographical maps, and aerial and parcel mapping. * Updates water and sewer systems with information from researching legacy records, Cityworks work orders and service records, and field data returned by crews. * Creates easement layers from paper documents. * Provides online map projects and datasets for staff. * Provides information to engineering consultants, DelDOT, and the general public. * Works with consultants on GIS-related projects to upgrade and add to the Public Works GIS system. * Generates display mapping for the Department of Public Works and shares information with other City departments using ArcGIS Online or server applications as requested. * Answers phones and provides relevant information to the general public and customers. * Provides field help for mobile applications. * Conducts GPS work. * Assists with minor hardware and software problems. * Performs all related work as required. CANDIDATE EVALUATION Evaluation for this position includes a review of the application materials, certification of qualified applicants, and a panel interview (in-person or virtual). EDUCATION AND EXPERIENCE REQUIREMENTS Graduation from an accredited college or university, preferably with a degree in Engineering, Geography, or related area, with relevant experience with GIS (Geographic Information System) and utility mapping, or any equivalent combination of engineering and training which provides the required knowledge, skills, and abilities. * Knowledge: Considerable knowledge using ESRI ArcGIS software. Knowledge of the basic principles and terminology of water and sewer systems. Field experience preferred. * Skills: Proficiency in MS Office (Word, Excel, Access, etc.). Computer-Aided Drafting (CAD) experience preferred. * Abilities: Ability to work effectively and complete job functions accurately under supervision. Ability to establish and maintain effective working relationships with the public and other City employees. * Licenses: Possess and maintain a valid driver's license with a good driving record. TOTAL COMPENSATION Compensation encompasses both salary administration and a comprehensive benefit package: * Salary Administration: New employees are hired at the starting salary up to the median salary/step four based on qualifications and internal equity within the classification. Merit increases are given after a satisfactory performance review. * Benefits: A comprehensive benefits package is available from day one. Visit ***************************** for details. SUPPLEMENTAL INFORMATION * This position is open to all internal and external applicants who meet the minimum qualifications. * To apply, visit ********************* Computers are available in the Department of Human Resources, City/County Building, 800 N. French St, 4th Floor, Wilmington, DE 19801. Call ************ to schedule an appointment for computer use. * The City of Wilmington is an equal opportunity employer. * City residency required within twelve (12) months of employment. * The City Code provides preference for eligible internal candidates, veterans, and current city residents. * The City of Wilmington is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and the Delaware Persons with Disabilities Employment Protections Act, the City provides reasonable accommodation when requested without causing undue hardship. If accommodation is needed, please call ************.
    $44k-78k yearly est. 13d ago
  • Program Technical Specialist, Driver Safety

    National Safety Council 4.0company rating

    Itasca, IL jobs

    Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Program Technical Specialist, Driver Safety to join us in our mission to save lives and prevent injuries. Position Highlights: The Program Technical Specialist, Driver Safety, supports the creation, delivery, and maintenance of National Safety Council (NSC) driver safety courses and instructor development programs. As a driver safety Subject Matter Expert (SME), works closely with NSC Product Development, external curriculum designers, mobility safety impact team, research and advocacy, as well as other NSC SMEs to ensure our driver safety programs are as effective as possible. Leveraging their expertise in driver, vehicle, and transportation safety, this position fosters cross-functional collaboration across NSC departments to support fact-finding and curriculum design. Responsibilities also include cultivating relationships and gathering input from governmental agencies (e.g., US DOT, NHTSA), NSC Chapters and Training Centers, industry experts, and other key stakeholders. The role has direct influence over the accuracy, relevance, and compliance of course content. Overall, this individual partners with the Program Technical Consultant, Driver Safety, to ensure alignment with industry standards and regulatory requirements while driving innovation and impact in NSC driver safety education. . What You'll Do: Works closely with and provides Subject Matter Expertise to NSC Product Development and external curriculum designers, graphic designers, and multimedia designers to assist in updating and maintaining: Classroom & Online Driver Safety Courses Customized Driver Safety State & Traffic Court Programs Instructor Development & Continuing Education Courses Primary SME verifying the accuracy of driver safety materials and content used in NSC programs, internally and externally (e.g., photos, videos, articles). Collaborates closely with Sales and Marketing teams to address inquiries, secure SME approvals, and ensure alignment on content and messaging. Solely responsible for the administration of the Collision Preventability Review Program. Monitors transportation and driver safety topics or metrics, analyzes trends, and communicates actionable insights to internal teams to enhance compliance and operational safety. Writes clear, accurate technical or instructional content for the Driver Safety Instructor Information Highway and related portals, including instructor newsletters when needed. Supports the plans and execution of effectiveness studies that evaluate program impact, analyze outcomes, and provide data-driven recommendations for continuous improvement. Coordinates logistics for video productions, photo shoots or other product development processes involving motor vehicles and roadway usage to help ensure safety and quality. Primary administrative support to advisory committees and leads efforts to gather input for curriculum updates, including surveys. We're Looking for Someone with: Bachelor's degree or equivalent experience. 4 years of experience in program curriculum development or administrative support to product development, preferably in a safety or training environment. Must have a valid driver's license with a long history of a clean driving record. Proficient experience in program curriculum development and collaborating with product development, preferably in a safety or training environment. Substantial understanding of traffic safety principles. Working knowledge of driver licensing laws/rules of the road, safety standards, and principles of defensive driving. Experienced in delivering engaging presentations to large audiences and facilitating comprehensive training courses, ensuring clarity, interaction, and knowledge retention. Proven technical writing expertise. Strong organizational and communication skills. Ability to lead multiple projects simultaneously while assuring coordination and communication with various internal and external stakeholders. Preferred experience in driver training. Working knowledge of dealing with problems and solutions for those people who wish to operate a motor vehicle while impaired, distracted, or fatigued. Willingness to travel occasionally (up to 20%). This is a remote position Salary for this role is: $96,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.
    $96k yearly Auto-Apply 35d ago
  • Simulation Technology Specialist

    Union Hospital of Cecil County 4.0company rating

    Newark, DE jobs

    Job Details PRIMARY FUNCTION: The Simulation Technology Specialist will be responsible for managing and administering the technology (software and hardware) used in the Virtual Education and Simulation (VEST) Center. The Simulation Technology Specialist will advise and consult with faculty, VEST Center administration, and the instructional support staff on the best practices for the integration of technology in simulation education. The principal role that the Simulation (IT/Engineering) Technology Specialist will fulfill is the maintenance and upgrade of the department's software and hardware and the development of simulation technology. Shift: 7a-3:30p or 7:30-4p Primarily M-F, very little weekened commitment No Holidays PRINCIPAL DUTIES AND RESPONSIBILITIES: Acts as an expert user and trainer of all simulators (high and low fidelity) and associated software programs. Acts as an expert in all other technical aspects in IT Acts an expert in the use of the Learning Management systems Acts as an expert in sophisticated virtual and/or conference capabilities. Manages the preventive maintenance of simulation equipment according to manufacturers' recommendations Monitors scheduled maintenance to ensure that equipment is operational. Works with manufacturers or vendors to correct equipment deficiencies in order to minimize down time. Prepares documentation and informational manuals for non-technical users Installs original hardware provided by equipment and software suppliers Directs hardware and software updates provided by equipment and software suppliers Demonstrates and teaches technical aspects of operating simulators to faculty members and staff Oversees the inventory of all simulation equipment Assists and advises management in areas such as procurement of hardware, software and audio/visual equipment including; cost, installation and use, software modification, and user education, training and orientation Provides technical recommendations for simulation improvements Analyzes and resolves IT user problems Collaborates with the Simulation Center staff to fulfill the duties on an as needed basis for the purpose of staff coverage Programs patient care simulators Sets up, operates, and manipulates patient care simulators, related media, and computer equipment Operates instructional media equipment such as video cameras, multimedia computer systems, and audio and video distribution systems used in the Simulation Centers Receives, set ups, and tests new simulators and related multimedia and computer equipment Diagnoses more serious equipment malfunctions and arranges for repair; arranges for general maintenance and repair of simulation centers Maintains maximum efficiency of operating equipment using available resources Maintains proficiency in existing and emerging simulation technologies, including engineering advances and simulation theory/design/implementation, by self education; maintaining contacts in the academic, educational, and industrial arenas; acquiring and evaluating new equipment and materials; and participation in educational opportunities, both in-house and externally at national meetings Operates manikins as needed for simulation sessions Shadows clinical health professionals to maintain medical knowledge base Attends one approved simulation conference per year or completes four approved web-based simulation education modules Performs other related duties as required SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Frequent contact with employees, visitors, medical staff, students, personnel of community and state agencies, suppliers, press, government officials, and the general public. DIRECTION/SUPERVISION OF OTHERS: Will supervise and train as needed Simulation Center staff and education facilitators on simulation equipment (soft and hardware) DIRECTION/SUPERVISION RECEIVED: Directly reports to the Simulation Specialist Coordinator and Simulation Education Coordinator EDUCATION AND EXPERIENCE REQUIREMENTS: B.S degree in Information Technology (IT), Computer Science, or Engineering (biomechanical or mechanical). M.S degree preferred Minimum of one year of experience in a healthcare environment and/or knowledge of healthcare operations KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Proficient with computer hardware equipment and software applications, including those relevant to simulator functions Proficient in use of audio/visual equipment (i.e. video cameras, monitors, microphones), including recording, duplication, and editing Ability to assess, troubleshoots, and fixes equipment problems in a timely fashion. Strong written and verbal communication skills Self-motivated and ability to work independently Knowledge of patient simulation education, technologies, and application. Proficiency in Windows operating systems, wired and wireless networks, database creation and use Ability to perform technical skills and use equipment as outlined in procedures, protocols, and simulations demonstrating use of appropriate safety measures for students, employees, and self Attends one approved simulation conference per year or completes four approved web-based simulation education modules SPECIAL REQUIREMENTS: Ability to work around animals, latex, tissue and cadavers PHYSICAL DEMANDS: Ability to stand, walk, sit, bend, lift, push, pull, carry, reach, twist, handle, stoop, climb as per unit. Work requires occasional heavy lifting of equipment. WORKING CONDITIONS: Primarily well-lighted, heated and air-conditioned indoor simulation center. Occasionally simulation sessions may occur outside the simulation center in whatever environment is being simulated Frequent exposure to biological elements with occasional exposure to chemical and environmental elements as per unit Annual Compensation Range $85,862.40 - $137,384.00This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Feb 28, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************
    $85.9k-137.4k yearly Auto-Apply 6d ago
  • PC Specialist 2 (4552-07)

    Hamilton County, Ohio 2.9company rating

    Cincinnati, OH jobs

    PC Specialist 2 (4552-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team. Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions. Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight. Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management. Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays Demonstrate regular and reliable attendance Perform other related duties as assigned. Minimum Qualifications: Associate degree in computer science/electronics one (1) year of progressive experience in PC technical support or four (4) years of progressive education and/or experience in PC technical support demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire. Driver's license issued by the state of residency Preferred Qualifications: Experience coordinating IT services/projects. Experience with remote work and VPN access troubleshooting Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems. Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $25.9 hourly 60d+ ago
  • TDOT TECHNICAL SPECIALIST 1-3* - 01202026-74359

    State of Tennessee 4.4company rating

    Hamilton, OH jobs

    Job Information State of Tennessee Job Information Opening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$5,100.00 - $6,373.00Salary (Annually)$61,200.00 - $76,476.00Job TypeFull-TimeCity, State LocationChattanooga, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, HAMILTON COUNTY This position is located in the Procurement Division - Region 2 - Region Procurement Section. For more information, visit the link below: ***************************************************************************************************************** Qualifications Education and Experience: TDOT Technical Specialist I Bachelor's Degree in a related field of study as may be outlined in the position description TDOT Technical Specialist II Bachelor's Degree and 1 year of demonstrated competency in a related field as may be outlined in the position description TDOT Technical Specialist III Bachelor's Degree and 2 years of demonstrated competency in a related field as may be outlined in the position description The Tennessee Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, including business needs. Within 6 months of hire, employees must demonstrate successful mastery of corresponding work competencies and skill blocks of the Technical Specialist Competency Program for the level of worker for which they were hired. If skills and competencies are not met during that period, the employee can be demoted to the level of worker for which he/she is qualified. Necessary Special Qualifications for TDOT Technical Specialist I, II, III Some positions in these classifications may have additional requirements such as: * Professional licenses and/or certifications * Possess and maintain a Class D driver's license valid for use in operating vehicles in the State of Tennessee Any necessary special qualifications will be denoted in the position description. Knowledge, Skills, Abilities, and Competencies The required KSACs for TDOT Technical Specialist I, II and III include: * Knowledge of transportation engineering principles * Knowledge of transportation finance principles * Knowledge of contract development principles and applications * Knowledge of technical report writing * Ability to communicate effectively, while interacting with internal and external stakeholders in a professional and courteous manner * Ability to manage time to ensure assignments are completed * Ability to use critical thinking to problem solve and make informed decisions * Ability to learn technical concepts and apply those concepts to the position responsibilities * Ability to follow verbal and written instructions * Ability to conduct work with precision and a high degree of accuracy * Ability to read and interpret project plans Additional KSACs for TDOT Technical Specialist II and III include: * Skilled in the application of engineering principles * Skilled in the application of transportation finance principles * Skilled in the application of state and federal regulations to transportation projects * Skilled in technical report writing * Skilled in the development of contract principles and applications * Ability to work in project teams * Ability to maintain effective work relationships with individuals and groups, both internal and external * Ability to manage time and prioritize work items to ensure project assignments are completed Additional KSACs for the TDOT Technical Specialist III include: * Ability to resolve conflicts, coach, and mentor others, and support a culture of accountability, collaboration, and accomplishment * Ability to analyze a process and offer actionable feedback for use in improving the effectiveness, quality, and efficiency of the existing process Conditions of Employment * Incorporating overtime, weekends, and night shifts into their schedules as work schedules dictate * Extended durations outdoors in extreme weather conditions * Working in and around construction and vehicular traffic * Walking on uneven terrain * Climbing ladders and construction scaffolding * Carrying equipment and samples in excess of 25 pounds * Driving long distances as required to perform daily duties * Performing work in which personal protective equipment will be required to be worn * Sitting for extended periods while driving or working on computers * Standing for extended periods while working outdoors or in a laboratory setting Overview As part of TDOT's infrastructure for all modes of transportation, Technical Specialists are responsible for professional transportation planning and public outreach work; collecting and analyzing data and information; developing technical reports, grants, and contracts; and consulting with regulatory agencies. While being actively engaged in the development, analysis, interpretation, and administration of contracts, grants, and programs, technical specialists may also be tasked with financial plan development, compliance reviews, and auditing functions. Employees in this classification series will develop proficiencies such as the use of computers, data analytic tools, highly technical field equipment, materials sampling and testing, technical drawing development, and report writing. Employees in this classification series are eligible for promotion to the next level in the career path series upon successful mastery of the minimum requirements for progression as specified in the TDOT Technical Specialist Proficiency Program. GENERAL POSITION DESCRIPTION TDOT Technical Specialist I A Technical Specialist I is an entry-level position. A Technical Specialist I will work in a training capacity under the direct supervision of a supervisor. This position will be expected to work in a team setting to learn the required foundational level skills needed to perform assigned duties and to become proficient in the competencies required for promotion to the Technical Specialist II classification. TDOT Technical Specialist II A Technical Specialist II is considered an intermediate-level position. The Technical Specialist II will work under the intermittent direct supervision of a supervisor. This position will be expected to work in a team setting with increased responsibility for performing intermediate skill level technical duties and to become proficient in the competencies required for promotion to the Technical Specialist III classification. TDOT Technical Specialist III A Technical Specialist III is considered an advanced-level position. The Technical Specialist III will work under the general supervision of a supervisor, who will have the authority for direct oversight in applicable complex decision-making situations. The Technical Specialist III will be expected to work both independently and in a team setting, performing complex skill-level technical duties and becoming proficient in the competencies required for promotion to the Senior Technical Specialist classification. This position may mentor junior staff, with all unusual issues being reported to a supervisory level. Responsibilities NOTE: The position responsibilities listed are representative of the work performed by positions within the Technical Specialist classification series. The responsibilities listed are not all-inclusive for every position, nor is it expected that all positions will be assigned every responsibility. The essential duties of a TDOT Technical Specialist I, II, and III include: * Read, interpret, and apply statutes, regulations, policies, plans, specifications, standards, grant language requirements, contract requirements, and funding applications * Perform financial reporting and documentation activities to ensure compliance with contract requirements * Research and perform analysis of data sets and prepare reports on the investigation, assessment, and development of recommendations conducted to solve transportation planning, environmental, modeling, design, construction, and material testing issues * Use computer software applications and technical field/laboratory equipment to analyze, model, design, and report numeric and technical engineering and financial data sets * Develop, process, and monitor federal and state funding obligations by funding type for transportation funding projects and programs across TDOT * Perform geodetic data collection and data analysis for horizontal, vertical, and longitudinal control using conventional survey equipment, drones, lidar, and three-dimensional data analytic software * Perform field surveys, conduct field sampling and testing, document activities using pictures and videos, identify, measure, and record information, that defines characteristics and components needed to clearly identify issues or potential risks and make recommendations to mitigate these issues/risks * Analyze, test, and develop recommendations on products including those that are new technologies to determine if they meet Department standards * Review, process, and ensure compliance with transportation grant applications from local government agencies for projects and programs that qualify for federal and state funding * Operate light-duty vehicles * Prepare reports, charts, and graphs used in the presentation of data * Perform other job responsibilities as assigned Additional duties for the TDOT Technical Specialist II and III include: * Coordinate with internal and external customers to identify and resolve issues * Communicate with external stakeholders, local government agencies, contractors, consulting and regulating agencies, and consultants to address issues involving grants, prequalification, contracts, compliance, and invoice processing * Negotiate agreements with other governmental agencies, consultants, contractors, and external stakeholders related to resolving impacts for the successful development and implementation of grants, contracts, projects, and programs * Perform consultant prequalification, selection, invoice processing, and performance assessments * Work to plan, develop, and assemble transportation infrastructure survey deliverables and supporting documents with the latest CADD computer technology * Responsible for the completion of applicable project deliverables in the planning, design, and construction phase, and for the identification of issues that might impact critical path work items on complex projects Additional duties for the TDOT Technical Specialist III include: * Assist in training, mentoring, and quality control of the work of other employees * Coordinate with internal and external customers to identify and resolve moderately complex issues * Provide feedback to Regions, local government partners, consultants, contractors, and legislators on grants, projects and program issues and work to resolve moderately complex issues
    $61.2k-76.5k yearly 7d ago
  • 2026 Summer College Intern - ITS and GIS

    State of Ohio 4.5company rating

    Information technology internship job at State of Ohio

    2026 Summer College Intern - ITS and GIS (26000098) Organization: Environmental Protection AgencyAgency Contact Name and Information: *************************** Unposting Date: Feb 13, 2026, 11:59:00 PMWork Location: Lazarus Government Center Lazarus Government Center Box 1049 Columbus 43216-1049Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $16.00Schedule: Part-time Classified Indicator: UnclassifiedUnion: N/A Primary Job Skill: InternshipTechnical Skills: Information Technology, Software development/implementation Professional Skills: Analyzation, Customer Focus, Interpreting Data Agency Overview What We Need:2026 Summer Intern in our Office of Information Technology Services **This posting is for multiple positions. What We Do:At the Ohio Environmental Protection Agency, our primary goal is to protect the environment and public health. We do this by ensuring compliance with federal and state environmental laws.Job DescriptionWhat We Need:Ohio EPA Summer ITS InternWhat We Need YOU To Do:The Ohio Environmental Protection Agency wants you to be our newest Information Technology Services intern at our Central Office in Franklin County. Essentials. Let's talk about 'em:As an Ohio EPA intern, you will participate in Ohio EPA's College Intern program by assisting with routine duties and project requests. GIS:Use ArcGIS Pro and other GIS software to analyze geospatial data and fulfill mapping requests.Assist with the creation, maintenance, and reporting of Ohio EPA's geospatial data.Participate in the development of map-based apps, such as StoryMaps, dashboards, and Experience Builder applications.ITS Service Center:Receive training in aspects of office and project coordination activities.Receive orientation to all program areas, including:- Monitoring helpdesk email - Creating tickets- Dispatching technicians- Assisting customers with basic troubleshooting of computer problems - Follow up with customers and close tickets Quality Assurance:Receive training in aspects of business logic for software projects Receive training for automated software testing.Perform manual and automated software testing.Create bug tickets and follow up with customers using Jira software Perform Regression tests Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMUST BE CURRENTLY ENROLLED IN COLLEGE DEGREE PROGRAM DIRECTLY RELATED TO THE POSITION OR HAVE RECENTLY GRADUATED WITHIN THE QUARTER/SEMESTER IMMEDIATELY PRECEDING THE START DATE.Major area of study: data analytics, statistical analysis, computer science, information systems, computer engineering, applied mathematics and statistics.Knowledge of safety practices, public relations, Agency policies and procedures and permits as applicable..Skills in computers (word processing and database work).Job Skills: Software development/implementation, Information Technology, Interpreting Data, Customer Focus. AnalyzationSupplemental InformationDIVISION: Information Technology Services (ITS) LOCATION: 50 W. Town Street, Suite 700, Columbus, Ohio 43215EEO Statement:The Ohio Environmental Protections Agency is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, gender/sex, gender identity or expression, national origin (ancestry), military status, disability, age (40 years of age or older), genetic information, sexual orientation, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, or status as a foster parent as those are defined in applicable Ohio law, federal law, and any Executive Order, in admission or access to the operation of its programs, services, activities or its own employment practices. Employment practices are any employment related decisions including, but not limited to hiring, layoff, transfer, termination, promotion, demotion, discipline, rate of compensation, eligibility for in-service training programs, or terms and conditions of employment. The Ohio Environmental Protection Agency is committed to providing access, equal employment opportunity and reasonable accommodation for individuals with disabilities. To request a reasonable accommodation, contact the Office of Human Resources at ************ prior to testing or interviewing.Follow us on LinkedIn: linkedin.com/company/ohio-epa ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $16 hourly Auto-Apply 20h ago
  • Desktop Support Technician

    Cleveland Metroparks 3.9company rating

    Cleveland, OH jobs

    Cleveland Metroparks is seeking a Desktop Support Technician to join its Information Technology Services team. This role is essential in ensuring reliable technology across the Park District, providing staff with the tools they need to succeed. The Desktop Support Technician delivers user support, troubleshoots technical issues, and contributes to ongoing innovation through research and development. Responsibilities include maintaining system hardware, operating systems, software, and security protocols, as well as managing the technology equipment inventory in alignment with Park District policies. The ideal candidate brings a customer-focused mindset, balancing technical expertise with patience and professionalism to ensure staff receive timely, effective, and dependable technology support throughout the Park District. Key Responsibilities: Provides front-line help desk support via phone, email, and walk-up requests Installs, configures, and maintains software including Microsoft Office, Office 365, browsers, and park-specific applications Sets up and configures mobile devices such as cell phones and tablets Troubleshoots connectivity issues, computer performance problems, and user access concerns Manages and prioritizes support tickets, ensuring timely resolution and accurate documentation Collaborates with ITS staff on client/server application issues and system upgrades Creates documentation for processes and procedures used within ITS Participates in a rotating schedule to provide 24/7 emergency phone support up to 4 weeks each year
    $33k-37k yearly est. 1d ago
  • Connect - Technology Support Specialist

    Educational Service Center of Northeast Ohio 3.5company rating

    Ohio jobs

    Technology District: ESC Technology Support Specialist / Technology Assistant Connect (Information Technology Center) Position Summary The Technology Support Specialist (also referred to as Technology Assistant) provides onsite, hands-on systems, network, and end-user support to Connect staff and Connect member districts. This position works primarily out of Connect's Independence and with onsite support at customer locations as needed. The primary responsibility of this role is to maintain, support, and continuously improve Connect's internal technology infrastructure while also delivering responsive, high-quality technical support to staff and members across multiple platforms and environments. The position requires strong independent troubleshooting skills, technical leadership, attention to detail, and the ability to operate effectively in an interruption-intensive environment. Essential Duties and Responsibilities Systems, Network, and Infrastructure Support Provide systems and network support to maintain and upgrade Connect's internal infrastructure. Troubleshoot and support a mixed Windows / Mac environment, including domains and virtualized systems. Monitor system performance and address issues to ensure reliability, security, and uptime. End-User and Member Support Provide onsite and remote technical support to Connect staff and Connect customers. Troubleshoot and resolve issues related to workstations, servers, network devices, printers, copiers, projectors, monitors, and other peripherals. Support multiple computer lab environments simultaneously, applying best practices for maintenance and consistency. Provide clear communication, follow-up, and documentation for all support activities. Purchasing and Technology Planning Lead and support purchasing efforts for new hardware and software. Evaluate technology needs, options, and recommendations in alignment with Connect standards. Assist with technology refreshes, upgrades, and project implementations. Customer Service and Professional Standards Deliver effective, customer-focused technical support with careful attention to detail. Work independently with minimal supervision while managing multiple priorities. Provide additional technical support as needed to Connect and its members. Maintain confidentiality and comply with all security, data privacy, and acceptable use requirements. Required Qualifications High school diploma or GED required. Demonstrated experience troubleshooting complex technical problems independently. Experience supporting Windows-based systems; experience with Linux environments strongly preferred. Experience working in an interruption-intensive, customer-facing technical environment. Strong documentation, organizational, and problem-solving skills. Ability to lift up to 40 pounds independently. Valid driver's license and reliable transportation. Ability to pass a background check and random drug testing. Willingness to comply with Connect's Acceptable Use Policy and Security Policy. On-call availability as required. Preferred Qualifications Experience managing multiple lab or multi-site technology environments. Experience in K-12 education, ITC, or public-sector technology support. Skills and Competencies Energetic self-starter with the ability to work independently Strong analytical and troubleshooting skills Ability to conceptualize, prioritize, and resolve complex technical issues Effective written and verbal communication High level of attention to detail and follow-through Ability to learn and adapt to new technologies quickly Work Environment and Conditions Primarily onsite at Connect offices in Independence with travel to member locations as needed Interruption-intensive technical support environment Occasional lifting, carrying, and setup of technology equipment Employment Details Position Type: Full-time Reports To: Director of Technology. Compensation, schedule, and on-call expectations determined in accordance with Connect policies
    $34k-61k yearly est. 40d ago
  • Information Systems Support Specialist (4553-07)

    Hamilton County, Ohio 2.9company rating

    Cincinnati, OH jobs

    Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $25.9 hourly 60d+ ago
  • Information Systems Support Specialist (4553-07)

    Hamilton County (Oh 2.9company rating

    Cincinnati, OH jobs

    Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. * Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. * Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. * Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. * Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. * Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team * Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery * Maintains regular and reliable attendance while delivering timely and professional customer service. * Perform other related duties as assigned. Minimum Qualifications: * Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis * 6 months experience in project/program management * 3 courses in supervision (or 3 months experience) * Or equivalent Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $25.9 hourly 50d ago
  • Procure to Pay Operations Analyst System Admin

    BP 4.5company rating

    Cleveland, OH jobs

    There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a collaborator in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Summary The Procure to Pay Operations Analyst System Administrator is a domain expert in the Coupa Procure to Pay system and its integration with other boundary applications. In this role, you will work closely with multi-functional business collaborators and a Coupa Technical Admin to gain alignment and ensure requirements and requests are addressed. The Coupa Administrator handles, supports, and optimizes the Coupa Procure-to-Pay (P2P) platform to ensure effective procurement operations and system compliance. This role serves as an expert and primary point of contact for Coupa configuration, user support, data integration, and reporting, driving platform adoption, ensuring compliance, and aligning system capabilities with business objectives. Duties and Responsibilities Providing domain expertise across TA's Procure to Pay system(s) and workflows, supporting optimization and issue resolution Collect user feedback to inform platform enhancements and improve the user experience. Serve as the primary administrator and platform authority for the Coupa platform. Run user roles, system configurations, permissions, and approval workflows to align with business needs. Handle platform updates and new feature rollouts in coordination with Coupa and IT. Partner with interested parties to tailor system functionality to procurement strategy and drive best practices. Configure and maintain key Coupa modules (Procurement, Invoicing, Analytics, SIM). Collaborate with Procurement, Finance, and IT to ensure seamless integration with ERP and other platforms. Provide user support, troubleshooting, and issue resolution. Creating, maintaining, and handling comprehensive project documentation, process flows, and SOPs Championing digital upskilling and automation adoption across the TA organization Lead organisational change and user adoption efforts to train all team members on relevant system features, processes, and tools. Other duties as necessary in the effective performance of the role or as directed by the business's stakeholders. Ensure bp's safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy. Qualifications Education: Bachelor's degree in business administration, Supply Chain, Information Systems, Computer Science, or a related field. Critical thinking: Ability to assess situations logically and make sound judgments. You should have 3-5 years leading or supporting multi-functional projects, ideally involving P2P systems, automation tools, or process redesign. 1-3 years of experience supporting or administering Coupa or similar Procure-to-Pay platforms (e.g., Ariba, SAP, Oracle Cloud) Experience with ERP integration with P2P systems (SAP & Coupa preferred) You should have strong organizational skills and the ability to clearly document processes and requirements You should have good interpersonal and communication skills to navigate technical and non-technical teams Hands-on Coupa administration: supplier onboarding, approval flows, policy setup Solid grasp of P2P systems, supplier networks, and compliance requirements Skilled in procurement data management and reporting best practices Comfortable experimenting with and adapting to evolving AI capabilities in business systems You should champion change and drive transformation with a proactive, solutions-oriented mindset With us, you'll enjoy: Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit **************************************************************** Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at *******************. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Working Conditions / Physical Requirements In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( ********************************************* to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Business Requirements Analysis, Category Strategy, Digital Fluency, Negotiating, Negotiation planning and preparation, Product and market intelligence, Supplier Relationship Management Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
    $64k-83k yearly est. Auto-Apply 60d+ ago
  • Procure to Pay Operations Analyst System Admin

    BP 4.5company rating

    Cleveland, OH jobs

    There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a collaborator in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. SummaryThe Procure to Pay Operations Analyst System Administrator is a domain expert in the Coupa Procure to Pay system and its integration with other boundary applications. In this role, you will work closely with multi-functional business collaborators and a Coupa Technical Admin to gain alignment and ensure requirements and requests are addressed. The Coupa Administrator handles, supports, and optimizes the Coupa Procure-to-Pay (P2P) platform to ensure effective procurement operations and system compliance. This role serves as an expert and primary point of contact for Coupa configuration, user support, data integration, and reporting, driving platform adoption, ensuring compliance, and aligning system capabilities with business objectives. Duties and ResponsibilitiesProviding domain expertise across TA's Procure to Pay system(s) and workflows, supporting optimization and issue resolution Collect user feedback to inform platform enhancements and improve the user experience. Serve as the primary administrator and platform authority for the Coupa platform. Run user roles, system configurations, permissions, and approval workflows to align with business needs. Handle platform updates and new feature rollouts in coordination with Coupa and IT. Partner with interested parties to tailor system functionality to procurement strategy and drive best practices. Configure and maintain key Coupa modules (Procurement, Invoicing, Analytics, SIM). Collaborate with Procurement, Finance, and IT to ensure seamless integration with ERP and other platforms. Provide user support, troubleshooting, and issue resolution. Creating, maintaining, and handling comprehensive project documentation, process flows, and SOPsChampioning digital upskilling and automation adoption across the TA organization Lead organisational change and user adoption efforts to train all team members on relevant system features, processes, and tools. Other duties as necessary in the effective performance of the role or as directed by the business's stakeholders. Ensure bp's safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy. QualificationsEducation: Bachelor's degree in business administration, Supply Chain, Information Systems, Computer Science, or a related field. Critical thinking: Ability to assess situations logically and make sound judgments. You should have 3-5 years leading or supporting multi-functional projects, ideally involving P2P systems, automation tools, or process redesign. 1-3 years of experience supporting or administering Coupa or similar Procure-to-Pay platforms (e. g. , Ariba, SAP, Oracle Cloud) Experience with ERP integration with P2P systems (SAP & Coupa preferred) You should have strong organizational skills and the ability to clearly document processes and requirements You should have good interpersonal and communication skills to navigate technical and non-technical teams Hands-on Coupa administration: supplier onboarding, approval flows, policy setup Solid grasp of P2P systems, supplier networks, and compliance requirements Skilled in procurement data management and reporting best practices Comfortable experimenting with and adapting to evolving AI capabilities in business systems You should champion change and drive transformation with a proactive, solutions-oriented mindset With us, you'll enjoy:Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************ ta-petro. com/careers/working-in-our-corporate-office Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro. com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Working Conditions / Physical RequirementsIn this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation. DisclaimerThis may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( **************************** com/landing. html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $64k-83k yearly est. 7d ago
  • PC Specialist 1 (4590-07)

    Hamilton County, Ohio 2.9company rating

    Cincinnati, OH jobs

    Cincinnati, Ohio/ Your Benefits of Working for Hamilton County! Starting Salary: $23.24/hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: The Communications Center is responsible for the answering of 911 calls and police, fire and EMS dispatching for forty-eight communities in Hamilton County. As a twenty-four hour a day, seven day a week operation, the basic maintenance of our computer systems is critical for our 911 call takers and radio dispatchers. Provides mostly Tier 1 and some Tier 2 technical support for departments under the Board of County Commissioners Departments. Examples include Basic active directory user administration, end user and server support for the various systems; troubleshoots hardware and software issues, PC configuration, installs, upgrades, anti-virus and cybersecurity strategy, server administration, other connectivity issues including wireless network clients. Offers daily operations and systems support to personnel as directed. Assist personnel with installation, configuration and ongoing usability of system hardware and software. Verify functionality of hardware and software components. Other IT duties as directed. Assess infrastructure on a regular basis to ensure it continues to meet necessary demands. Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. Resolves on-site issues; communicates with supervisor/team and may assist with networking and switch changes; uses networking principles to diagnose issues, and rules out non-issues; primary administrator for server maintenance and pc workstation, laptop and smartphone support; printing problems, application and software issues and file storage. Assume responsibility for project tasks and ensure they are completed in a timely fashion. Monitors annual maintenance and support programs. Maintains appropriate documentation of activities. May assist manager with vendor coordination and management of Tier 2 level support and system administration of server systems and network devices located in the departments. Oversees installation, testing, repairs, and corrective action of other LAN devices including but not limited to other computer peripherals; systems; repair and maintenance of laptops, printers, operating systems, or application software. Keeps current on IT and industry trends; provides direction and feedback on IT infrastructure; project management; continuing technical advancement and education; provides backup to other support specialists as needed. Demonstrates regular and predictable attendance and responsive customer service. May undergo the system administration training; may understand existing support agreements and the procedures currently in place to open up new tickets; understand and make initial diagnoses of equipment in realm of responsibility and implement proper resolution in a timely fashion. Hazardous Working Conditions: Must be able to maintain a flexible schedule and willing to work overtime; must be willing to support agency satellite Minimum Qualifications: Associate degree in computer science/electronics or three (3) years of directly related experience in PC technical support working knowledge and/or experience with a variety of business software packages including Windows operating systems or MS Office suite applications must obtain Comp TIA A+ Certification upon completion of probationary period must be able to maintain a flexible schedule and willing to work overtime must be willing to support agency satellite office required to carry a cell phone Valid driver's license issued by the state of residency Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 40 Hour Work Week/Daytime, occasional weekend, and some overnight work. Hours flexible. Onsite, no remote. Deadline to Apply: Open Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $23.2 hourly 60d+ ago
  • PC Specialist 1 (4590-07)

    Hamilton County (Oh 2.9company rating

    Cincinnati, OH jobs

    Your Benefits of Working for Hamilton County! * Starting Salary: $23.24/hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, * Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: The Communications Center is responsible for the answering of 911 calls and police, fire and EMS dispatching for forty-eight communities in Hamilton County. As a twenty-four hour a day, seven day a week operation, the basic maintenance of our computer systems is critical for our 911 call takers and radio dispatchers. * Provides mostly Tier 1 and some Tier 2 technical support for departments under the Board of County Commissioners Departments. Examples include Basic active directory user administration, end user and server support for the various systems; troubleshoots hardware and software issues, PC configuration, installs, upgrades, anti-virus and cybersecurity strategy, server administration, other connectivity issues including wireless network clients. Offers daily operations and systems support to personnel as directed. Assist personnel with installation, configuration and ongoing usability of system hardware and software. Verify functionality of hardware and software components. Other IT duties as directed. * Assess infrastructure on a regular basis to ensure it continues to meet necessary demands. Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. * Resolves on-site issues; communicates with supervisor/team and may assist with networking and switch changes; uses networking principles to diagnose issues, and rules out non-issues; primary administrator for server maintenance and pc workstation, laptop and smartphone support; printing problems, application and software issues and file storage. Assume responsibility for project tasks and ensure they are completed in a timely fashion. Monitors annual maintenance and support programs. Maintains appropriate documentation of activities. * May assist manager with vendor coordination and management of Tier 2 level support and system administration of server systems and network devices located in the departments. * Oversees installation, testing, repairs, and corrective action of other LAN devices including but not limited to other computer peripherals; systems; repair and maintenance of laptops, printers, operating systems, or application software. * Keeps current on IT and industry trends; provides direction and feedback on IT infrastructure; project management; continuing technical advancement and education; provides backup to other support specialists as needed. * Demonstrates regular and predictable attendance and responsive customer service. * May undergo the system administration training; may understand existing support agreements and the procedures currently in place to open up new tickets; understand and make initial diagnoses of equipment in realm of responsibility and implement proper resolution in a timely fashion. Hazardous Working Conditions: * Must be able to maintain a flexible schedule and willing to work overtime; must be willing to support agency satellite Minimum Qualifications: * Associate degree in computer science/electronics * or three (3) years of directly related experience in PC technical support * working knowledge and/or experience with a variety of business software packages including Windows operating systems or MS Office suite applications * must obtain Comp TIA A+ Certification upon completion of probationary period * must be able to maintain a flexible schedule and willing to work overtime * must be willing to support agency satellite office * required to carry a cell phone * Valid driver's license issued by the state of residency Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 40 Hour Work Week/Daytime, occasional weekend, and some overnight work. Hours flexible. Onsite, no remote. Deadline to Apply: Open Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $23.2 hourly 60d+ ago

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