Programming Specialist jobs at State of West Virginia

Hiring Range: $32.415 to based on experience Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Minimum Qualifications: Demonstrated ability to communicate effectively both orally and in writing; interview, assess needs, make sound judgments within the framework of existing laws, policies, and regulations; recordkeeping responsibilities and related activities; establish and maintain effective relationships. Skill in operating motor vehicle and personal computer with associated software. Valid driver's license upon hire. Preferred Qualifications: Bilingual Special Requirements: Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. Applicants will be subject to a criminal history background search, central registry search, DMV driving record check, and pre-employment substance screening. All offers are contingent upon satisfactory results of the required checks and screenings. Special Instructions to Applicants: Applications/resumes for this position must be submitted electronically.

Title: Program Specialist (Quality Assurance & Accountability) #W1438 State Role Title: Prog Admin Specialist II Hiring Range: $64,927 - $70,338/yr. Pay Band: 5 Recruitment Type: Agency Employee Only - A Job Duties At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits. The Virginia Department of Social Services (VDSS) is currently seeking a Program Specialist in our Division of Family Services, Quality Assurance and Accountability unit. The Program Specialist position will promote efficiency and accountability in program operations and service delivery. Duties include but are not limited to: serving as a team member who is a reviewer of Child and Family Service Review (CFSR) and title IV-E cases to ensure financial payments and documentation are in compliance with federal and state law and policy; reviewing, analyzing, and conducting financial and case reviews within the local departments of social services throughout the Commonwealth of Virginia for compliance; monitoring and developing corrective action plans resulting from case reviews; providing technical assistance by responding to emails and calls from local departments of social services regarding appropriate use of CFSR and Title IV-E policy and procedures determinations; coordinating efforts with other state and federal partners involved with the agencywide sub-recipient monitoring activities; assisting with the modification of automated accounting and reporting systems and developing and delivering related training to local departments of social services; development and revision of policies and procedures; and analysis and interpretation of state and federal laws and regulations. Minimum Qualifications * Must be an active, state employee of the Virginia Department of Social Services. * Comprehensive knowledge of and experience applying complex federal and state laws. * Experience in the use of personal computer desktop applications to include MS Office. * Experience working on or leading project teams and providing training. * Interpreting, analyzing and monitoring complex issues. * Understanding the organization's purpose and mission. * Attaining goals and objectives. * Fulfilling the needs of internal and external customers. * Making professional judgments and precise decision making. * Collaborating and cooperating to get the job done. * Adapting to changing business needs, conditions, work responsibilities and work environments. * Works with a variety of situations, individuals, groups, and varying customer needs. * Developing and maintaining positive relationships; exchanging ideas and opinions. * Motivating, influencing, and supporting others to accomplish team and organizational goals. * Planning, organizing, and managing own time and work. * Communicate effectively. * Work collaboratively with internal staff and external federal and state partners. * Must possess a valid driver's license. Additional Considerations * Considerable experience with child welfare case management is preferred for CFSR. * Considerable experience with Title IV-E is preferred. * Experience in the use of automated accounting and data reporting systems preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line "Virginia Jobs" (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date. The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce. VDSS does not provide sponsorship. VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the "Virginia Jobs" (PageUp) employment site when you apply. Contact Information Name: VDSS - Division of Human Resources Phone: ******************************* Email: ******************************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Title: Disabled Veteran Outreach Program (DVOP) Specialist State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $52,356 Pay Band: 4 Recruitment Type: General Public - G Job Duties Provides individualized career services, via case management approach, and facilitates placements to meet the employment needs of eligible veterans and eligible persons. Prioritizes services to special disabled veterans, other disabled veterans, and other categories of eligible veterans in accordance with priorities determined by the Secretary of Labor. Based on annual appropriations acts, serve certain additional populations. These services help participants overcome employment barriers and achieve their employment goals. Engages with service providers in their local community to: maximize the number of participants that the service providers refer to the state's workforce delivery system; enhance outcomes for participants; strengthen community awareness of the array of services available through the workforce development system. This is restricted federal grant position under a U.S. DOL VETS Jobs for Veterans State Grant (JVSG) for the period of September 3, 2025 to December 31, 2026. Continued employment is contingent upon available funding. Minimum Qualifications * Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services. * Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs). * Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures. Additional Considerations * Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs. * Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. * Must have and maintain a valid driver's license; some travel within region required. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Department of Workforce Development and Advancement. Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: or the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone Email: ************************* for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Title: Disabled Veteran Outreach Program (DVOP) Specialist State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $52,356 Pay Band: 4 Recruitment Type: General Public - G Job Duties Provides individualized career services, via case management approach, and facilitates placements to meet the employment needs of eligible veterans and eligible persons. Prioritizes services to special disabled veterans, other disabled veterans, and other categories of eligible veterans in accordance with priorities determined by the Secretary of Labor. Based on annual appropriations acts, serve certain additional populations. These services help participants overcome employment barriers and achieve their employment goals. Engages with service providers in their local community to: maximize the number of participants that the service providers refer to the state's workforce delivery system; enhance outcomes for participants; strengthen community awareness of the array of services available through the workforce development system. Hiring for two positions. This is restricted federal grant position under a U.S. DOL VETS Jobs for Veterans State Grant (JVSG) for the period of September 3, 2025 to December 31, 2026. Continued employment is contingent upon available funding. Minimum Qualifications * Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services. * Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs). * Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures. Additional Considerations * Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs. Special Instructions * Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. * Must have and maintain a valid driver's license; some travel within region required. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Department of Workforce Development and Advancement. Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone Email: ************************* for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Hiring Range: $39,149 to $60,000 Full Time or Part Time: Full Time Additional Detail Fluvanna County Department of Social Services, a team of human services professionals, is currently recruiting for a Benefit Programs Specialist IV, who is seeking to make a positive difference in the lives of adults, families and children. Title Description- Benefit Programs Specialist IV represents the leadership level in the occupational group. Employees perform responsible lead work related to benefit programs. Employees are responsible for serving as lead worker and providing training and guidance to other Benefit Programs Specialists. Employees serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing back-up supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments which require dealing with information that is sensitive and confidential. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. The Benefit Programs Specialist IV is distinguished from the Benefit Programs Supervisor by the latter's spending a majority of time in supervisory activities such as handling personnel issues, problems, and evaluating the work of others. General Work Tasks (Illustrative Only) - * Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff; * Serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases; * Prepares case records and reports; * Works on the most complex and sensitive cases; * Interprets policies and procedures applicable to the various benefit programs, assists staff and clients in issues related to initial and continuing determination of eligibility of individuals and families; * Collects and compiles statistics from caseloads; * Provides training to other eligibility workers on an individual or group basis; * Coordinates training programs and orientation for new employees and clients; * Explores alternative sources of income and assistance; * Responds to inquiries from the public concerning public assistance programs and eligibility requirements; * Ensures that established deadlines are met; * Prepares monthly reports and maintains records of activities; * Assists in training new staff on policy and procedural matters; and * Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs. Knowledge, Skills, and Abilities: Knowledge- Comprehensive knowledge of: applicable laws, codes, policies and DSS computer programs. Knowledge, Skills, and Abilities-procedures, including civil and Circuit Court procedures; basic human behavior, social problems and resources, and interviewing techniques; social, economic, health, and cultural factors which can serve as barriers to employment; and counseling techniques. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Skill in operating a personal computer and the associated office and agency software. Education and Experience- Same as required in Benefit Program Specialist III with additional work experience in a leadership role and benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Minimum Qualifications: Completion of VDSS training and proficiency in determining eligibility for benefits programs such as SNAP, Medicaid and TANF; Proficiency in using the VaCMS system to process cases; Experience with interviewing applicants to determine eligibility for benefits programs; Ability to work independently with little supervision. Preferred Qualifications: Experience with conducting training and working in a leadership role. Ability to determine eligibility for complex cases. Special Requirements: All applicants are subject to DMV/driving record check, pre-employment drug screen, CPS and Criminal History Search. Driving record must meet agency standard. The search may include: fingerprint checks (State Police, FBI); local agency checks; employment verification and references; verification of education (relevant to employment); credit checks (relevant to employment), and other checks requested by the hiring authority. Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. Special Instructions to Applicants: Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand-delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your Local HR Connect account for the status of your application and this position.

Hiring Range: $32,415 to $69,301 Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Title Description- Benefit Programs Specialist II represents the full performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferred Qualifications: High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Prior work experience determining eligibility for benefits in a human services field is preferred. Prior work experience with the Commonwealth of Virginia Dept. of Social Services as a Benefit Programs Specialist is preferred. Special Requirements: applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.

Title: Disabled Veteran Outreach Program (DVOP) Specialist State Role Title: Prog Admin Specialist I Hiring Range: $48,611 - $57,592 Pay Band: 4 Recruitment Type: General Public - G Job Duties Provides individualized career services, via case management approach, and facilitates placements to meet the employment needs of eligible veterans and eligible persons. Prioritizes services to special disabled veterans, other disabled veterans, and other categories of eligible veterans in accordance with priorities determined by the Secretary of Labor. Based on annual appropriations acts, serve certain additional populations. These services help participants overcome employment barriers and achieve their employment goals. Engages with service providers in their local community to: maximize the number of participants that the service providers refer to the state's workforce delivery system; enhance outcomes for participants; strengthen community awareness of the array of services available through the workforce development system. This is restricted federal grant position under a U.S. DOL VETS Jobs for Veterans State Grant (JVSG) for the period of September 3, 2025 to December 31, 2026. Continued employment is contingent upon available funding. Minimum Qualifications * Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services. * Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs). * Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures. Additional Considerations * Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs. Hiring for two (2) positions Special Instructions * Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. * Must have and maintain a valid driver's license; some travel within region required. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Department of Workforce Development and Advancement. Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone Email: ************************* for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Title: Disabled Veteran Outreach Program (DVOP) Specialist State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $52,356 Pay Band: 4 Recruitment Type: General Public - G Job Duties Provides individualized career services, via case management approach, and facilitates placements to meet the employment needs of eligible veterans and eligible persons. Prioritizes services to special disabled veterans, other disabled veterans, and other categories of eligible veterans in accordance with priorities determined by the Secretary of Labor. Based on annual appropriations acts, serve certain additional populations. These services help participants overcome employment barriers and achieve their employment goals. Engages with service providers in their local community to: maximize the number of participants that the service providers refer to the state's workforce delivery system; enhance outcomes for participants; strengthen community awareness of the array of services available through the workforce development system. Hiring for three (3) positions This is restricted federal grant position under a U.S. DOL VETS Jobs for Veterans State Grant (JVSG) for the period of September 3, 2025 to December 31, 2026. Continued employment is contingent upon available funding. Minimum Qualifications * Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services. * Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs). * Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures. Additional Considerations * Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs. Special Instructions * Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. * Must have and maintain a valid driver's license; some travel within region required. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Department of Workforce Development and Advancement. Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone Email: ************************* for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Title: Disabled Veteran Outreach Program (DVOP) Specialist State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $52,356 Pay Band: 4 Recruitment Type: General Public - G Job Duties Provides individualized career services, via case management approach, and facilitates placements to meet the employment needs of eligible veterans and eligible persons. Prioritizes services to special disabled veterans, other disabled veterans, and other categories of eligible veterans in accordance with priorities determined by the Secretary of Labor. Based on annual appropriations acts, serve certain additional populations. These services help participants overcome employment barriers and achieve their employment goals. Engages with service providers in their local community to: maximize the number of participants that the service providers refer to the state's workforce delivery system; enhance outcomes for participants; strengthen community awareness of the array of services available through the workforce development system. This is restricted federal grant position under a U.S. DOL VETS Jobs for Veterans State Grant (JVSG) for the period of September 3, 2025 to December 31, 2026. Continued employment is contingent upon available funding. Minimum Qualifications * Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services. * Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs). * Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures. Additional Considerations * Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs. Special Instructions * Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. * Must have and maintain a valid driver's license; some travel within region required. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Department of Workforce Development and Advancement. Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone Email: ************************* for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Hiring Range: 38,898 to Commensurate with Experience Full Time or Part Time: Full Time Additional Detail Job Title: Benefit Programs Specialist I/II Salary: $38,898 (Commensurate with LDSS Experience) Amherst County offers a generous benefits package, including participation in the Virginia Retirement System (VRS), employer-paid life and disability insurance, paid holidays, annual leave, sick leave, and affordable medical, dental, and vision insurance. Telework and flexible schedules may be available after the first year of employment. ___ The Amherst County Department of Social Services is seeking a Benefit Programs Specialist I/II to manage eligibility determinations and case management for Foster Care and Adoption cases, with an emphasis on financial responsibilities related to Title IV-E eligibility and maintenance payments. This position may be filled as a Benefit Programs Specialist I or II depending on the successful candidate. This position will be responsible for determining Title IV-E eligibility and maintaining the Title IV-E caseload, and determining maintenance payments/rates, tracking and monitoring expenditures. Duties include administrative support for Benefit Programs & Family Service units, Special Welfare accounting, assist with Quality Assurance and Accountability (QAA) reviews and audits, and running background checks. This position will serve as point of contact for and work closely with Social Security Administration, Division of Child Support Enforcement, a variety of community partners and vendors, and county/state departments. The ideal candidate will be detail-oriented, have strong critical thinking and investigative skills, and possess effective communication abilities. The role requires collaboration with Family Services, community partners, and various county/state agencies. Position's Key Responsibilities: * Title IV-E Foster Care and Adoption program coordination tasks to include monitoring and issuing subsidy payments, initial eligibility determination, ongoing case management, and policy research & interpretation to ensure agency remains in compliance. * Maintains caseload of non-Title IV-E Foster Care and Adoption and conducts routine evaluations to ensure appropriate use of state-pool funds and program compliance. * Provides program guidance and policy interpretation to Family Service staff in Foster Care and Adoption, ensuring appropriate funding streams are utilized and expenditures comply with regulations. * Conduct internal reviews of OASIS and assist with the preparation, submission, and resolution of the Quality Assurance and Accountability (QAA) audit, ensuring compliance with applicable policies, procedures, and guidelines. * Serve as a point of contact and work closely with the Social Security Administration, Division of Child Support Enforcement, and other community partners and state/county departments. Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Benefit Programs Specialist II represents the full-performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only. General Work Tasks: * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Some knowledge of basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skill in operating a personal computer and the associated office and agency software. Demonstrated ability to communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education: High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Instructions to Applicants and Special Requirements: Consideration for an interview is based solely on the information within the application and/or resume. Applicants are encouraged to provide a complete listing of relevant work experience and qualifications, and answer the supplemental questions thoroughly. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand-delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. May be required to report for shelter duty during community disasters and/or emergencies.

Hiring Range: $34528 to $51792 Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants:

Hiring Range: $33,387 to $40,000 Full Time or Part Time: Full Time Additional Detail Fluvanna County Department of Social Services, a team of human services professionals, is currently recruiting for a Benefit Programs Specialist, who is seeking to make a positive difference in the lives of adults, families and children. This position may be filled as a Benefit Programs Specialist I or a Benefit Programs Specialist II, depending on the candidate's prior training and experience. Hybrid telework options may be available for this position. Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Computes assistance plans; Determines the need for and amount of allowances for special circumstance items; Evaluates such social factors as education, work experience, and levels of social functioning; and Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferred Qualifications: Prior work experience with a human services agency. Proficient in Microsoft programs. Knowledge of benefit programs such as Medicaid, SNAP and/or TANF. Special Requirements: All applicants are subject to DMV/driving record check, pre-employment drug screen, CPS and Criminal History Search. Driving record must meet agency standard. The search may include: fingerprint checks (State Police, FBI); local agency checks; employment verification and references; verification of education (relevant to employment); credit checks (relevant to employment), and other checks requested by the hiring authority. Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. Special Instructions to Applicants: Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand-delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your Local HR Connect account for the status of your application and this position. Title Description- Benefit Programs Specialist II represents the full-performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only. The Benefit Programs Specialist II is distinguished from the Benefit Programs Specialist III by the latter's performing advanced technical work requiring depth and breadth of knowledge to understand, analyze and act on complex cases. Also, the Benefit Programs Specialist III serves as a technical resource for others regarding social services' eligibility programs. General Work Tasks (Illustrative Only) - Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility; Explains benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods; Interprets policies and procedures applicable to the various programs; Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability; Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Explains programs and rights/responsibilities of applicants and recipients; Explores other possible sources of income; Computes assistance plans; Determines the amount of allowances for special circumstance items such as household equipment; Identifies clearly discernible social problems and makes referrals to Social Workers; Provides applicants or recipients with information about other agencies where they may go for services as needed. Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. Knowledge, Skills, and Abilities: Knowledge- Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education and Experience- Same as required in Benefit Program Specialist I with experience in benefit programs, use of computer software and hardware, and completion of required Benefit Programs training OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferred Qualifications: Prior work experience with a local DSS agency. Proficient in Microsoft programs and DSS programs such as VaCMS. Experience processing/screening applications for benefit programs. Working knowledge of benefit programs such as Medicaid, SNAP and/or TANF. Special Requirements: All applicants are subject to DMV/driving record check, pre-employment drug screen, CPS and Criminal History Search. Driving record must meet agency standard. The search may include: fingerprint checks (State Police, FBI); local agency checks; employment verification and references; verification of education (relevant to employment); credit checks (relevant to employment), and other checks requested by the hiring authority. Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. Special Instructions to Applicants: Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand-delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your Local HR Connect account for the status of your application and this position.

Hiring Range: $34,752 to Commensurate with Experience Full Time or Part Time: Full Time Additional Detail Job Description: This is an essential position specific to compliance of all financial assistance programs including, but not limited to, SNAP, TANF, Medicaid, and Title IV Part E of the Social Security Act. Employee may be responsible for processing applications and/or maintaining a case load for financial assistance programs, IV-E, and Adoption Assistance. Conducts interviews, evaluates information for all financial assistance programs requiring advanced program knowledge in accordance with federal and state policies; enters financial and non-financial data into VDSS automated systems; submits reports; reviews cases for accuracy; teaches classes; carries case load involving complex matters; monitors VDSS homepage for updates; assists supervisor with complex system matters from BP Unit; conducts quality control case reviews; provides emergency shelter duty in times of emergencies and natural disasters. Serves as lead worker and supports supervisor by ensuring staff coverage as required. Qualifications - Knowledge, Skills, and Abilities (KSAs): Working Knowledge of office systems, basic math, and Microsoft programs and operations. Ability to comprehend and apply public assistance programs, policies, and regulations including, but not limited to, SNAP, TANF, and Medicaid; Knowledge of Title IV-E program, budget, and financial principals, practices, and payment processes; Ability to schedule and manage own workload. Ability to read and understand complex written materials and oral instruction. Ability to analyze and evaluate complex administrative situations, research information, and to formulate and exercise appropriate judgement in establishing priorities. Skill in use of computer and computer software; Ability to interview customers to collect and analyze statistical data for financial accountability sufficient to recognize gaps and conflicting information to ensure completeness and accuracy of data to make complex eligibility decisions and detect fraud; Ability to oversee the work of others. Employee must have a positive attitude and helpful demeanor, and exhibit a professional working relationship with staff, clients, and the community. Qualifications - Education and Experience: Considerable experience in benefit programs including SNAP, TANF, and Medicaid, including Title IV-E, financial calculations, customer services, and skill in the use of computer and computer software preferred. Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. High school diploma preferred.

Hiring Range: $32,415 to Commensurate with Experience Full Time or Part Time: Full Time Additional Detail Job Description - This is a sensitive and essential position. Conducts interviews, evaluates qualifications for financial assistance programs based on information from customers, and makes eligibility determinations in accordance with federal and/or state policies and guidelines for participation in SNAP/Medicaid/TANF and other financial programs. Information is entered into VDSS or county systems (VaMMIS/VaCMS/Thomas Brothers). Submit local reports as needed and necessary. Explains responsibilities, rights, and program availability to customers. Reviews VDSS broadcasts. Refers suspected fraud cases to Fraud Investigator. Provides emergency shelter duty in times of emergencies and/or natural disaster. Qualifications - Knowledge, Skills, and Abilities (KSA's): Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skill in operating a personal computer and the associated office and agency software. Ability to comprehend and apply policies and regulations for public assistance programs, sufficient to make eligibility determinations. Ability to schedule and manage own workload sufficient to meet deadlines for completion of job responsibilities. Ability to communicate effectively, orally and in writing, with broad spectrum of individuals to include customers, employers, courts and medical professionals in person and on the phone. Must be able to gather information, analyze information, complete mathematical computations, evaluate client ownership share in situations, make eligibility determinations, and make referrals. Must have good sound judgement, maintain professional ethics, problem solving, emotional stability and maturity, ability to manage multiple tasks and priorities. Must have a positive attitude, helpful demeanor, and exhibit a professional working relationship with staff, clients, and the community. Qualifications - Education, Experience, Licensure, and Certification: High school diploma supplemented with additional training and experience which provides the required knowledge, skills and abilities

Hiring Range: $32,415 to Dependent on experience Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Special Requirements: Must pass criminal records, driving records and central registry checks along with a drug screen. Must be willing to work emergency shelter during natural disasters and weather events.

Hiring Range: $32,415.00 to commensurate with experience Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants:

Hiring Range: $32,415.00 to Salary commensurate with experience Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Title Description- Benefit Programs Specialist II represents the full performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only. The Benefit Programs Specialist II is distinguished from the Benefit Programs Specialist III by the latter's performing advanced technical work requiring depth and breadth of knowledge to understand, analyze and act on complex cases. Also, the Benefit Programs Specialist III serves as a technical resource for others regarding social services' eligibility programs. General Work Tasks (Illustrative Only) - * Interviews persons for assistance, obtains necessary information, and re determines their continuing eligibility; * Explains benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods; * Interprets policies and procedures applicable to the various programs; * Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; * Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability; * Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; * Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Explains programs and rights/responsibilities of applicants and recipients; * Explores other possible sources of income; * Computes assistance plans; * Determines the amount of allowances for special circumstance items such as household equipment; Identifies clearly discernible social problems and makes referrals to Social Workers; * Provides applicants or recipients with information about other agencies where they may go for services as needed. * Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. Knowledge, Skills, and Abilities - Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education and Experience- Same as required in Benefit Program Specialist I with experience in benefit programs, use of computer software and hardware, and completion of required Benefit Programs training OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Hiring Range: $32,415.00 to Commensurate With Experience Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist II represents the full-performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only. The Benefit Programs Specialist II is distinguished from the Benefit Programs Specialist III by the latter's performing advanced technical work requiring depth and breadth of knowledge to understand, analyze and act on complex cases. Also, the Benefit Programs Specialist III serves as a technical resource for others regarding social services' eligibility programs. General Work Tasks (Illustrative Only) - * Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility; * Explains benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods; * Interprets policies and procedures applicable to the various programs; * Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; * Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability; * Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; * Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Explains programs and rights/responsibilities of applicants and recipients; * Explores other possible sources of income; * Computes assistance plans; * Determines the amount of allowances for special circumstance items such as household equipment; * Identifies clearly discernible social problems and makes referrals to Social Workers; * Provides applicants or recipients with information about other agencies where they may go for services as needed. * Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. Knowledge, Skills, and Abilities: Knowledge- Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education and Experience- Same as required in Benefit Program Specialist I with experience in benefit programs, use of computer software and hardware, and completion of required Benefit Programs training OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Hiring Range: $32415.00 to commensurate upon experience Full Time or Part Time: Full Time Additional Detail Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - * Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; * Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; * Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; * Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; * Computes assistance plans; * Determines the need for and amount of allowances for special circumstance items; * Evaluates such social factors as education, work experience, and levels of social functioning; and * Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.