Description and Functions Open Until Filled GENERAL DESCRIPTION: The Wyoming Highway Patrol (WHP) is looking for a motivated, team-oriented person to join our team as a WHPRecords & Data Management Clerk in the Records Section in Cheyenne.This position is responsible for processing and oversight of digital evidence created by personnel from any of the12 WHP Troop offices and 14 WHP Ports of Entry. The Records Clerk will gather and disseminate trooper reports, videos, evidence photos, lab reports, supporting documents, dispatch recordings, and any other information requested by the public through the Wyoming Public Records Act.
This position requires the applicant to uphold the highest level of integrity and personal ethics. The WHP Records Unit receives records requests at all hours of the day, 7 days a week, 365 days a year; you must be flexible and able to work on any assignment in support of the department and the law enforcement partner agencies we support.
Cheyenne is a steadily growing community along the Front Range, but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is also home to the "Daddy of 'em All" - Cheyenne Frontier Days - held the last week of July. Wyoming is one of only seven states with no state income tax.
Human Resource Contact: Keri Long / ************ /*****************
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
* Responsible for reviewing and submitting National Incident-Based Reporting System (NIBRS) data and reporting to the Division of Criminal Investigation (DCI) and the Federal Bureau of Investigation (FBI) while complying with State and Federal requirements.
* Responsible for quality assurance of NIBRS reporting.
* Examine and analyze incoming electronic records, make necessary corrections, and make updates after sufficient research in the Law Enforcement Records Management System (LERMS) and E-citation systems.
* Perform research by querying additional databases and resources for necessary information, including the Revenue Information System (RIS), Informer, Supreme Court Information Store, legislative website, ReportBeam, EvidenceOnQ, SceneDoc, Mobile, E-citations, and LERMS.
* Utilize database management tools to merge instances of duplicate names and vehicle records, and create alias name records and identity alerts. Update records with correct information and/or new information.
* Communicate verbally by email and phone to coordinate the amendment of the electronic records at both the agency and court levels.
* Process, maintain, and review incident case reports, supplements, logs, letters, audio-recorded conversations, memos, secure reports, and other documents as dictated in LERMS by WHP sworn officers.
* Process, proofread, and enter case report information as provided by troopers regarding official files, ensuring accurate coding and reporting processes, and maintaining an up-to-date database for the agency.
* Required training, certification, access, and proficiency in ReportBeam, EvidenceOnQ, SceneDoc, Brazos electronic citation software, Statewide Court Information Store (SCIS), LERMS, Criminal Justice Information System (CJIS), New World Mobile Software, and National Crime Information Center (NCIC).
* Train and instruct new records clerks in all roles and responsibilities as needed. Train and instruct troopers on incorrect data entry policies used in the records data management system.
* Generate information and statistical reports as needed.
* Maintain updated wrecker rates and lists for all 12 WHP Troop offices and 14 WHP Ports of Entry.
* Provide continuous, committed customer service in a timely manner within and outside the agency. Answer phones, greet customers, and provide direction and assistance as necessary.
Qualifications
PREFERENCES:
Preference may be given to applicants who have experience working with a database systems.
Preference may be given to applicants who are detail-oriented and have strong customer service skills.
KNOWLEDGE:
* Knowledge of the Wyoming Public Records Act.
* Knowledge of research, statistical, and data gathering techniques, interpretation, analysis, and information management and maintenance.
* Knowledge of physical and computer security measures and issues as they relate to digital evidence storage.
* Knowledge of intra-government practices as they relate to the integrity of the appropriate management of digital evidence and related documentation.
* Knowledge of evidence inventory management to track digital evidence in the custody of the Wyoming Highway Patrol. Knowledge of inventory management.
* Ability to learn National Crime Information Center (NCIC) processes, National Incident-Based Reporting System (NIBRS), Highway Patrol Information System (HPIS), Criminal Justice Information System (CJIS), Security Awareness as administered through the Wyoming DCI as required by the FBI, Law Enforcement Records Management System (LERMS), WHP's Access Logger, WHP's Computer Aided Dispatch system, and other systems as necessary.
* Excellent customer service skills and competence in oral and written communication.
* Ability to understand and work within organizational structures and adhere to federal and state laws, policies, procedures, and guidelines.
* Ability to work independently and in a team, organize time, work cognizant of critical deadlines, and work on several projects concurrently.
* Ability to establish working relationships with a variety of agencies, programs, and staff.
* Ability to gather information to accurately assist the public, law enforcement, and attorneys.
* Ability to research and review proposed rules, regulations, programs, policies, and activities.
* Competency using a computer, hardware, software, and peripherals, including Google Docs, Google Sheets, Google Drive, Word, Excel, PowerPoint, Adobe Pro, basic computer programming, and database development skills. Ability to troubleshoot application problems.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Records or Data Management)
Experience:
0-1 year of progressive work experience (typically in Records and Data Management) with acquired knowledge at the level of a Records & Data Management Technician
OR
Education & ExperienceSubstitution:
2-4 years of progressive work experience (typically in Records and Data Management) with acquired knowledge at the level of a Records & Data Management Technician
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
* May be required to lift at least 50 pounds.
* Some travel may be required.
NOTES:
* FLSA: Non-Exempt
* Applicants must meet the Wyoming Highway Patrol's application standards. If selected for an oral interview, applicants must attend the interview and be recommended by the interview panel.
* Applicants who pass the oral interview must take and successfully pass a lie detector test administered through Converus EyeDetect.
* Applicants who pass the lie detector test must successfully pass a thorough background investigation process and be selected for hire
* The Wyoming Department of Transportation is a Drug-Free Workplace.
* E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.
Supplemental Information
Clickhere to view the State of Wyoming Classification and Pay Structure.
URL:****************************************************
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
$27k-32k yearly est. 43d ago
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Office Support Specialist II 2026-00019
State of Wyoming 3.6
Office assistant job at Wyoming
Description and Functions Open Until Filled GENERAL DESCRIPTION: Provides a wide range of administrative support functions to the Wyoming Office of Homeland Security. Supports the Executive Assistant in administrative support for the Director and Deputy Director. Evaluates, composes, edits, and prepares correspondence. Coordinates with other state agencies, different levels of government, first responders, and the general public to gather and disseminate information. Serves as agency receptionist, taking incoming calls, screening information, answering questions, and referring calls to the appropriate persons. Maintains and performs procedural changes to Wyoming Emergency Management and Search and Rescue Council Rules. Meets the requirements to be part of the state of Wyoming EMAC A-Team.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
* Comprehensive health, dental, and vision insurance
* Paid vacation, sick leave, FMLA, and holidays
* Retirement - Pension and 457B plans that help you build a secure future
* Flexible schedules and work-life balance options
* Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Click here for detailed information, oryou can watch this short video to learn about our benefit package!
Human Resource Contact: Nicki Reitmeyer ************ ***********************
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
* Answers, screens, and directs calls and walk-in traffic, which requires knowledge of WOHS operating policies and procedures.
* Uses judgment to determine priority of calls. 1) responds to callers when suitable to do so, 2) forwards calls to appropriate personnel, or 3) records messages.
* Maintains confidentiality of all correspondence and other information obtained during work hours.
* Provide administrative support to WOHS staff as needed by performing mail merge operations for letters and documents as needed.
* Sorts and screens daily incoming mail and posts employee mail to individual mailboxes.
* Performs large and small mailings.
* Prepares envelopes, prints labels, performs mail merges for EMPG documents, inserts materials, attaches and codes the routing slip with a budget number for Central Mail pickup.
* Tracks all incoming and outgoing documents for the director and deputy director.
* Composes and maintains all RERT letters for activations and enters activations in the database.
* Attends WOHS staff meetings and monthly County/Tribal Coordinator's Meetings and records meeting minutes.
* Transcribes minutes for all meetings and disseminates the minutes to all WOHS staff and/or County/Tribal Coordinators, as necessary.
* Designs, produces, and edits correspondence, reports, and spreadsheets.
* Assists and supports the Section Chiefs with administrative support functions to WOHS staff as needed by performing mail merge operations on letters and memorandums, making travel arrangements, and proofreading documents for grammatical and spelling errors.
* Assist with archiving as needed.
* Assists and supports the Emergency Management Performance Grant manager with administrative support functions regarding the grant.
* Assists with tracking subrecipient grant requirements for the grant.
* Supports Executive Assistant with creating and maintaining contact information for sheriffs, county commissioners, county coordinators, etc., in the Duty Officer Handbook on the Google shared drive.
* Assists with updating changes, additions, and deletions of contact information.
* Maintains current inventory of office supplies.
* Submits requests through the Memo process and uses the Purchasing Card when appropriate to order supplies and equipment.
* Records items purchased with a state Purchasing Card to the Individual Procurement Log and reconciles the monthly statement against the log.
* Completes annual and ongoing quarterly education, training, and exercises required by Federal grant funding of employee salaries.
* Obtaining certifications of online FEMA emergency management courses.
* Attends webinars and training to meet the requirements to be a state of Wyoming EMAC A-Team member.
* Maintaining current records, rules, and procedures for the Wyoming Search and Rescue Council and Fund.
* Performs procedural tasks regarding additions to, changes to, or repealing of the rules.
Qualifications
KNOWLEDGE:
* Knowledge of applicable computer applications.
* Knowledge of records processing and maintenance procedures and systems.
* Knowledge in the preparation of complicated documents.
* Knowledge and understanding of the agency and each respective division/program.
* Knowledge of investigating alleged non-compliance.
* Knowledge of project management.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
* Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
* Special physical demands are not required to perform the work.
NOTES:
* FLSA: Non-Exempt
Supplemental Information
001 - Homeland Security
Click here to view the State of Wyoming Classification and Pay Structure.
URL: ****************************************************
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
$40k-45k yearly est. 18d ago
Clerical Assistant 2 - Luzerne County Assistance Office
Commonwealth of Pennsylvania 3.9
Wilkes-Barre, PA jobs
If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, a Clerical Assistant 2 position is for you!
Apply today and join our team!
DESCRIPTION OF WORK
As a Clerical Assistant 2, You will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment.
Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
Travel and overtime as needed.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved?location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office at Luzerne CAO. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108.00 (before taxes).
Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Graduation from high school; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Luzerne County. If no eligible candidates who live within Luzerne County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirement:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$36.1k yearly 4d ago
Clerical Assistant 2 - Luzerne County Assistance Office
State of Pennsylvania 2.8
Wilkes-Barre, PA jobs
If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, a Clerical Assistant 2 position is for you! Apply today and join our team! DESCRIPTION OF WORK As a Clerical Assistant 2, You will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment.
* Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
* Travel and overtime as needed.
* Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved?location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office at Luzerne CAO. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
* Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108.00 (before taxes).
* Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
* DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
* Graduation from high school; or
* An equivalent combination of experience and training.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
* Hiring preference for this vacancy may be given to candidates who live within Luzerne County. If no eligible candidates who live within Luzerne County apply for this position, candidates who reside in other counties may be considered.
* You must be able to perform essential job functions.
Legal Requirement:
* A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
* Your score is valid for this specific posting only.
* You must provide complete and accurate information or:
* your score may be lower than deserved.
* you may be disqualified.
* You may only apply/test once for this posting.
* Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box.
* Eligibility rules apply.
01
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
02
WORK BEHAVIOR 1
Creates, sorts, files, and retrieves physical and electronic documents and folders.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
* A. I have experience creating, sorting, filing, and retrieving documents. I created documents, and I sorted, and filed them using a specific system to keep them organized. I retrieved documents/files as needed.
* B. I have experience sorting, filing, and retrieving documents, but someone else created the documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed.
* C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files.
* D. I have NO experience related to this work behavior.
03
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* The type(s) of documents you created.
* The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.)
* The actual duties you performed.
* Your level of responsibility.
04
WORK BEHAVIOR 2 - DATA ENTRY
Enters information into computer. Ensures the information included is accurate.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience entering information into computer. I was responsible for ensuring accuracy of the information submitted.
* B. I have experience entering information into computer but someone else ensured the accuracy of the information.
* C. I have successfully completed college-level coursework or training related to data entry.
* D. I have NO experience or coursework related to this work behavior.
05
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* The actual duties you performed related to data entry.
* The type(s) of data you entered.
* Your level of responsibility.
06
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type, N/A in the text box below.
* College/University/Training Source
* Course Title
* Credits/Clock Hours
07
WORK BEHAVIOR 3 - WRITTEN COMMUNICATION
Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience writing documents or correspondence. I was responsible for the final content.
* B. I have experience drafting documents or correspondence but was not responsible for the final content.
* C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
* D. I have NO experience or coursework related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* The type(s) of documents/correspondence you wrote.
* Your level of responsibility.
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
10
WORK BEHAVIOR 4 - CUSTOMER SERVICE
Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
* A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries.
* B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a routine function of my job.
* C. I have NO experience related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* How often you answered calls and from whom.
* The actual duties you performed.
* Your level of responsibility.
12
WORK BEHAVIOR 5 - OFFICE EQUIPMENT
Operates office equipment and relevant software packages to perform job duties.
Instructions: From the list below, please select all the office equipment and software you have experience in operating.
* Computer
* Scanner
* Printer
* Spreadsheet software (Microsoft Excel, Google Sheets, etc.)
* Collaboration Tools (Microsoft Teams, Zoom, Google Meet, Skype, Slack, etc.)
* PDF Editors (Adobe Acrobat Pro, Foxit PDF Editor, etc.)
* None of the above
13
In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment/software, type N/A in the box below.
Required Question
Employer Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website ****************************
$36.1k yearly 6d ago
Data Clerk
Catholic Charities Community Services 3.2
Remote
Description Summary: Beacon of Hope (BOH), a Division of Catholic Charities Community Services, is a premier provider of supportive housing for individuals with serious mental illness in New York City. BOH provides multiple levels of residential services in the Bronx, Staten Island, and Brooklyn with the goal of supporting residents to live in the community with as much independence as possible. The Data Clerk's primary responsibilities include the preparation of finance related materials and assistance with Central Office reception. The Data Clerk also provides office support to the BOH staff in the Central Office. As the Data Clerk is granted full access, use and disclosure authorization relative to protected client-related health information, the individual is required to maintain full compliance with the federal confidentiality regulations governing electronic medical records and associated reporting Essential Duties and Responsibilities include the following: Data:
Reviews invoices and other related documentation for accuracy.
Collects all information related to the preparation of AFPs.
Interfaces with BOH Managers and Administrative Assistants to resolve account coding and other issues.
Communicates with BOH Managers and Administrative Assistants about the AFP process and status.
Coordinates all AFP related processes with the BOH Fiscal Manager.
Files all AFPs in Cognizant to ensure access and accurate recordkeeping.
Tracks AFPs in Cognizant and BOH spreadsheets as required.
Prepares AFP related reports to capture program and vendor expenditures.
Reviews purchases orders confirming vendor prices and BOH quantities.
Ensures compliance with IRS 1099 requirements; obtains appropriate documentation from vendors
Collects information and prepares spreadsheets for vendor purchases.
Coordinates with vendors regarding invoicing and payment inquiries and discrepancies.
Respond to requests for information relating to unpaid invoices and status of payment
Responds to vendor inquiries in a timely manner and keep others updated as indicated.
Prepare monthly BOH Division credit card vouchers by reconciling in Chrome River
Prepares travel reimbursement and cash advance reports in Chrome River
Updates Finance Department Reports as required, such as Outstanding Checks Report
Performs other duties as assigned by Central Office leadership staff
Reception:
Answer telephones and communicate appropriately with the caller and recipient.
Meet and greet clients, staff, and visitors
Perform general clerical duties to include, but not limited to: photocopying, mailing, faxing and filing.
Sign for and distribute UPS/FED EX/Airborne packages. Prepare such packaged as needed.
Working conditions and physical demands:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Remain in a stationary position at a work station and use a computer at least 90% of the time.
Stand and bend to perform office related tasks 10% of the time.
Operate a computer and other office equipment; such as a calculator, copier and printer.
Ability to lift five pound items for placement, transfer and storage.
Ability to meet competing deadlines.
Qualifications:Education and/or experience:
High School Diploma or equivalent..
Two years of related office work experience.
Skills, Licenses, and/or competencies:
Excellent interpersonal skills and ability to maintain professional relationships.
Excellent organizational, time-management and communication skills.
Entry Level Microsoft Office Skills including WORD and EXCEL.
The ability to use multiple databases simultaneously to record and track information, and prepare materials
The ability to work well independently and as part of a team.
Salary: $23 - $25.00 hourly
Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.
$23-25 hourly Auto-Apply 16h ago
Clerical Assistant 3
Commonwealth of Pennsylvania 3.9
Scranton, PA jobs
Are you looking for an opportunity to showcase your strong customer service and organizational skills? The Department of Labor & Industry, Scranton State Workers Insurance Fund (SWIF) Managers Office is on the lookout for a Clerical Assistant 3 to round out our staff. In this vital role, you will have the opportunity to provide quality customer service to incoming phone callers for all aspects of SWIF's operation. Advance your career with our team!
DESCRIPTION OF WORK
The Clerical Assistant 3 functions as the first point of contact for SWIF and provides support for the organization within all SWIF departments and district offices. Through provided cross training, you will have the knowledge to directly respond to external customer inquires regarding work performed by Auditing, Underwriting and Fiscal Technicians, Claim Reviewers and Medical Bill Payers. This position makes decisions in the best interest of SWIF's external customers. You can expect to identify areas of concern in customer service or workflow and recommend potential resolutions and corrective actions to supervisors or managers. It is essential you maintain knowledge of SWIF's operations, workers' compensation insurance, medical terminology, and applicable regulations as set by the Pennsylvania Compensation Rating Bureau and Bureau of Workers' Compensation.
If you have exceptional communication skills and are customer focused, we want to hear from you!
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.
Additional Requirements:
You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
You must have solid written and verbal communication skills.
You must show initiative and problem-solving skills.
You must be able to perform essential job functions.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
$28k-35k yearly est. 5d ago
Clerical Assistant 3
Commonwealth of Pennsylvania 3.9
Lancaster, PA jobs
Are you eager to start a new chapter in your career? Join the Workers' Compensation Office of Adjudication as a Clerical Assistant 3, where you will have the opportunity to take on exciting new duties providing secretarial support to Workers' Compensation Judges. We are committed to serving those affected by workplace injuries by providing accessible support with patience and accountability. Apply today to become a vital part of our team!
DESCRIPTION OF WORK
As Clerical Assistant 3, you will be tasked with performing secretarial duties for Workers' Compensation Judges and providing office support within the Workers' Compensation Office of Adjudication (WCOA) District Office to ensure operations are conducted efficiently. Work includes scheduling hearings and mediations, preparing court rooms both in person and virtually for Judges prior to hearing days, and arranging for vendor services according to WCOA policy for interpreters, security guards, and court reporters. You will prepare and file documents, correspondence, and transcripts in digital and hard copy files, type and format decisions, as well as process and prepare case files related to appealed decisions in accordance with WCOA policies and procedures. This position utilizes Workers' Compensation Automation and Integration System (WCAIS) to maintain a caseload, process tasks, and distribute correspondence for claims. You will have the opportunity to correspond with the public by phone, email, mail, or through WCAIS, as you answer questions from external sources or refer them to the appropriate contacts when necessary.
Make your career aspirations a reality with us!
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lancaster. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.
Special Requirements:
This position requires keyboarding skills to meet standards for speed and accuracy.
This position requires the ability to take and transcribe dictation.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$26k-34k yearly est. 2d ago
Clerical Assistant 3
State of Pennsylvania 2.8
Lancaster, PA jobs
Are you eager to start a new chapter in your career? Join the Workers' Compensation Office of Adjudication as a Clerical Assistant 3, where you will have the opportunity to take on exciting new duties providing secretarial support to Workers' Compensation Judges. We are committed to serving those affected by workplace injuries by providing accessible support with patience and accountability. Apply today to become a vital part of our team!
DESCRIPTION OF WORK
As Clerical Assistant 3, you will be tasked with performing secretarial duties for Workers' Compensation Judges and providing office support within the Workers' Compensation Office of Adjudication (WCOA) District Office to ensure operations are conducted efficiently. Work includes scheduling hearings and mediations, preparing court rooms both in person and virtually for Judges prior to hearing days, and arranging for vendor services according to WCOA policy for interpreters, security guards, and court reporters. You will prepare and file documents, correspondence, and transcripts in digital and hard copy files, type and format decisions, as well as process and prepare case files related to appealed decisions in accordance with WCOA policies and procedures. This position utilizes Workers' Compensation Automation and Integration System (WCAIS) to maintain a caseload, process tasks, and distribute correspondence for claims. You will have the opportunity to correspond with the public by phone, email, mail, or through WCAIS, as you answer questions from external sources or refer them to the appropriate contacts when necessary.
Make your career aspirations a reality with us!
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment
* Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
* Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lancaster. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
* Salary: In some cases, the starting salary may be non-negotiable.
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
* One year of moderately complex clerical experience; or
* An equivalent combination of experience and training.
Special Requirements:
* This position requires keyboarding skills to meet standards for speed and accuracy.
* This position requires the ability to take and transcribe dictation.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
* You must be able to perform essential job functions.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
* Your score is valid for this specific posting only.
* You must provide complete and accurate information or:
* your score may be lower than deserved.
* you may be disqualified.
* You may only apply/test once for this posting.
* Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box.
* Eligibility rules apply.
01
Do you possess keyboarding skills to meet standards for speed and accuracy?
* Yes
* No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you have the ability to take and transcribe dictation?
* Yes
* No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time?
* Yes
* No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How many years of full-time moderately complex clerical experience do you possess?
* 1 year or more
* 6 months but less than 1 year
* Less than 6 months
* None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09
How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit ********************************************************************* and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
* 30 credits or more
* 15 but less than 30 credits
* Less than 15 credits
* None
10
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
11
WORK BEHAVIOR 1 - CUSTOMER SERVICE
Interact with the public, coworkers, or other personnel to gather information and act as a liaison between staff. Provide appropriate responses to inquiries; explain rules, regulations, and policies; provide follow-up with appropriate staff and department; and refer individuals to the appropriate area for assistance.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
* I have experience verbally answering inquiries and resolving issues or complaints.
* I have experience verbally answering inquiries but referred issues or complaints to the appropriate area for resolution.
* I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, or interviewing.
* I have NO experience or coursework related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The actual duties you performed related to the customer service you provided
* Your level of responsibility
13
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
14
WORK BEHAVIOR 2 - RESEARCH
Research, review, and collect information from related resources to perform functions in accordance with federal and state laws, regulations, or policies.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
* I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
* I have experience retrieving specifically requested records and files from a single records location.
* I have successfully completed college-level coursework related to research methods, statistics, research design and analysis, or data collection.
* I have NO experience or education related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* Your experience researching and compiling information from records and files
* The actual duties you performed
* Your level of responsibility
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
17
WORK BEHAVIOR 3 - DATA ENTRY
Enter information submitted by field staff into databases or spreadsheets to track and maintain records such as case files, hearing decisions, subpoenas, and hearing transcripts. Ensure the information included is accurate.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
* I have experience entering AND maintaining data in databases or spreadsheets. I was responsible for ensuring accuracy of the information submitted.
* I have experience entering data into databases or spreadsheets OR maintaining existing data. I was responsible for ensuring the accuracy of the information submitted.
* I have experience entering data into databases or spreadsheets or maintaining existing data but someone else ensured the accuracy of the information.
* I have successfully completed college-level coursework or training related to data entry.
* I have NO experience or coursework related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The actual duties you performed related to data entry
* The type(s) of data you entered
* Your level of responsibility
19
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
20
WORK BEHAVIOR 4 - WRITTEN COMMUNICATION
Compile information for emails, meeting invites, reports, memorandums, decisions, inquiries, agendas, correspondence, or other methods of disseminating information. Write and prepare correspondence ensuring that all information is accurate and complete in accordance with policies, standards, and legal requirements.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
* I have experience writing documents or correspondence. I was responsible for the final content.
* I have experience drafting documents or correspondence but was not responsible for the final content.
* I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
* I have NO experience or coursework related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The type(s) of documents you wrote
* Your level of responsibility
22
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
Required Question
Employer Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website ****************************
$26k-35k yearly est. 2d ago
Clerical Assistant 3
Commonwealth of Pennsylvania 3.9
Harrisburg, PA jobs
Are you an administrative professional ready to take your career to the next level? At the Bureau of Occupational and Industrial Safety, our top notch team of clerical staff works with public safety officials in an engaging, inclusive, and growing environment to ensure public safety in the workplace. Make your aspirations a reality with us while providing valuable services to the residents of the commonwealth!
DESCRIPTION OF WORK
As a Clerical Assistant 3, you will be responsible for providing essential support to a team of clerical staff in the Boiler and Elevator Divisions, ensuring efficient and effective office operations. Work involves reviewing incoming applications to ensure they are complete and legible and that the correct application fee has been received. You will also be responsible for processing the application payment into the bureau database and verifying payment amount with information received from Central Collections. Communication skills are key in this role as you will be assisting the general public and inspectors with resolving invoice problems, address changes, certificate requests, and scheduling inspections.
Take your clerical career up a notch with the Department of Labor & Industry, Bureau of Occupational and Industrial Safety!
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the 6-month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$26k-34k yearly est. 3d ago
Job 2915 Administrative Assistant II
Arizona Department of Administration 4.3
Phoenix, AZ jobs
, you must use the following link.
****************************************************************************************************************
Other applications will not be considered.
JOB TITLE:
Administrative Assistant II
JOB #:
2915
DIVISION:
Certification and Licensing
HIRING SALARY:
$40,010.00 annualized ($19.24 hourly)
CLOSING DATE:
All positions are open until filled.
EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).
POSITION SUMMARY:
Are you a detail-oriented person who enjoys a varied workload? If so, you may be the perfect candidate to join the Attorney Admissions Unit focused on verifying individuals seeking admission to the practice of law are qualified. As part of the Certification and Licensing Division of the Arizona Supreme Court, this individual will provide advanced administrative, clerical, and technical support for the Attorney Admissions Unit. Some responsibilities include coordinating committee meetings, answering the attorney admissions phone line, monitoring the attorney admissions general email account and addressing applicant inquiries, as well as handling mail, email, copying tasks, and fingerprint processing. Additionally, the role entails processing attorney applications and providing support for the administration of the biannual Bar Exam.
Public Service Loan Forgiveness (PSLF) Program qualified employer.
MINIMUM REQUIREMENTS:
This position requires a High School diploma or GED and a minimum of three years administrative experience. Experience in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Zoom, typing with accuracy, and formatting and merging of documents. The ability to operate general office equipment. Initiative, good judgment and the ability to prioritize, organize, and perform multiple tasks under minimal supervision. In addition, this position requires the ability to think critically and work independently with minimal supervision, demonstrate excellent customer service skills in a challenging and diverse environment, as well as understand and preserve the confidentiality of program files, records and documents.
This position also requires strong verbal and written communication abilities. Demonstrated ability to draft and edit rough copy and correct for general formatting, spelling, grammar and punctuation. The ability to work and communicate effectively with court-appointed Committee Members, parties to proceedings, members of other government agencies, the court community, staff and the public.
Travel level: up to 5%
SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Some positions may take 4-6 weeks to fill. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Non-exempt position.
BENEFITS:
The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:
Accrued vacation pay and sick leave
10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.
RETIREMENT:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer
$40k yearly 12d ago
Job 2918 Administrative Assistant II
Arizona Department of Administration 4.3
Phoenix, AZ jobs
, you must use the following link.
****************************************************************************************************************
Other applications will not be considered.
JOB TITLE:
Administrative Assistant II
JOB #:
2918
DIVISION:
Certification and Licensing Division
HIRING SALARY
40,010.00 annually
CLOSING DATE:
All positions are open until filled.
EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).
POSITION SUMMARY:
A successful candidate will provide reception services for the Certification and Licensing Division and the office of the Presiding Disciplinary Judge. This includes greeting and assisting the public, answering the division's phone line, and directing or responding to inquiries as needed. The candidate will provide essential, multitasking administrative support across all programs and units within the division, including setting up meetings and hearings, processing mail and payments, and proctoring in-person exams. They will exercise appropriate initiative and judgment to plan, schedule, manage workflow, and make decisions that affect work procedures. The role involves reviewing, researching, processing, and distributing incoming information, inquiries, and funds across various formats (e.g., electronic, paper, phone). This includes application intake for all programs, renewal cycles, and issuance of attorney Certificates of Good Standing. The candidate will assist in preparing, setting up, administering, and closing out the biennial Arizona Bar Examination, ensuring that files are maintained accurately and promptly, and that program files are current. They may also provide specific support to the Legal Service Innovations unit, such as communicating with applicants, maintaining application documents, and issuing licensure documents as directed. Maintaining the confidentiality of program information and documents is essential.
Public Service Loan Forgiveness (PSLF) Program qualified employer.
MINIMUM REQUIREMENTS:
A successful candidate must have a high school diploma or GED with at least three years of administrative experience and thorough knowledge of Microsoft Word, including accurate typing, formatting and merging documents. They should have initiative, the ability to organize and prioritize tasks, have strong verbal and written communication skills, and experience in drafting and editing documents-all while demonstrating professionalism in a challenging and diverse environment with minimal supervision.
Travel level: none
SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular Full-time, non-exempt position.
BENEFITS:
The Arizona Supreme Court, Administrative Office of the Court offers a comprehensive benefits package to include:
Accrued vacation pay and sick leave
10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.
RETIREMENT:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer
$29k-37k yearly est. 5d ago
CLERK I (GENERIC)
Dallas County 3.8
Remote
Performs limited routine support tasks primarily involving customer service and support/clerical activities which may include: processing requests for information; entering and maintaining data; answering routine inquiries; and filing and maintaining data, correspondence, files, reports, etc. Works within a well-defined framework of policies and procedures, under immediate supervision. Education, Experience and Training:
Graduation from an accredited high school/GED program.
Special Requirements/Knowledge, Skills & Abilities:
Ability to type 25 wpm or 50 kspm. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and provide excellent customer service to other County employees and the general public.
Juvenile Department: “
Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment
.”
Physical/Environmental Requirements:
May require prolonged sitting, standing, walking and ability to lift files, boxes, and other materials up to 25 pounds, unassisted. 1. Performs support/clerical duties to include alphabetizing, indexing, verifying, filing and maintaining documents, materials and files.
2. Interacts effectively with the public or other departments by answering routine inquiries and processing requests for information.
3. Inputs, accesses and maintains databases, files and other documents.
4. Prepares and/or processes a variety of documents, instruments, records, bills, or vouchers.
5. May accept, track, and distribute monies, records, correspondence, materials, files and information to appropriate persons, agencies and other entities.
6. Performs other duties as assigned.
$24k-31k yearly est. Auto-Apply 19d ago
CLERK II COMMUNICATIONS (GENERIC)
Dallas County 3.8
Remote
Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision. Education, Experience and Training:
Graduation from an accredited high school/GED program. Two (2) years job related experience or 30 hours of college or a combination of the two. Experience in a customer service environment a plus.
Special Requirements/Knowledge, Skills & Abilities:
Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.
Juvenile Department:
“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”
Physical/Environmental Requirements:
May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted. 1. Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
2. Inputs data to complete routine correspondence, forms, reports and documents.
3. Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
4. Effectively answers routine inquiries and resolves basic customer service issues.
5. Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
6. Performs other duties as assigned.
$24k-31k yearly est. Auto-Apply 19d ago
Clerical Assistant 2 (Bureau of Motor Vehicles)
State of Pennsylvania 2.8
Harrisburg, PA jobs
NOTE: This posting will close on January 26, 2026 or after 50 applications are received, whichever occurs first. The Bureau of Motor Vehicles is hiring a Clerical Assistant 2 to provide clerical support within the Snowmobile and All-Terrain Vehicle (ATV) Registration Unit. If you are energetic, efficient, and detail oriented, this may be perfect for you.
Apply today to join our dedicated team!
DESCRIPTION OF WORK
The Clerical Assistant 2 in this position will be responsible for processing all applications for titles and/or registrations for Snowmobiles and ATVs received by the Commonwealth. All applications must be reviewed and any errors corrected prior to processing. You will process check payments which accompany applications, and print and reconcile dealer reports which are received daily.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment, 37.5 hours per week.
* Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
* Telework: You will not have the option to telework in this position.
* Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
* Graduation from high school; or
* An equivalent combination of experience and training.
Additional Requirements:
* You must be able to perform essential job functions.
In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.
How To Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box.
* Eligibility rules apply.
Employer Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website ****************************
$36.1k yearly 4d ago
Clerical Specialist 4
Portage County Ohio 4.1
Ravenna, OH jobs
TITLE: Clerical Specialist 4
DIVISION: Public Assistance
WORKING HOURS: 8:00 a.m. to 4:00 p.m. Monday-Friday
JOB OBJECTIVES: Under the direct supervision of a JFS Supervisor or Lead Attorney, incumbent provides direct support to administrator, supervisors, staff attorneys, and caseworkers to produce complex administrative/technical, legal and/or medical documents. Incumbent performs variety of clerical tasks depending upon assigned division.
ESSENTIAL JOB FUNCTIONS:
Provide direct support to administrator, supervisors, and caseworkers by operating high-level word processing systems within Microsoft Office to produce complex administrative/technical, legal, and/or medical documents including but not limited to contracts, business correspondence, charts, graphs, spreadsheets, etc.
Provide support for Eligibility Specialists by handling all initial inquiries made by clients: answering telephones, checking voice mail and greeting people who enter agency and determine reason for visit/phone call
Provide support on Customer Service queue via Shared Services Line if queue is created
Schedule appointments, interviews and/or hearings. Enter appointments and document in appropriate systems based on division and program.
Research mail, send notices as needed, request information from clients, and other similar duties.
Prepare and scan documents into the Digital Imaging System. Route documents to appropriate workers and case banks as necessary.
Route and log all applications that come into the agency
Make copies and mail all outgoing mail for employees that are working remote. Make copies for PA workers, supervisors, managers, and general public as requested.
Assist/advise people applying for SNAP, TANF, Medicaid, PRC, Day Care, etc. Check applications for completeness and research them in appropriate computer systems to ensure correct routing and or assignments
Assist the general public with information about our programs and services.
Assist medical service providers by researching directory information in state/local computer system
Perform a variety of clerical tasks, including but not limited to maintaining filing system, preparing correspondence, and opening, sorting, and distributing agency mail. Accurately record data and produce documents using available resources. Check voice mail and return calls, e-mail, fax, assemble application packets, open sort and distribute agency mail, order and distribute office supplies.
Enter Data and Journal Notes into Case Management systems.
Evaluate requests for NET (non-emergency transportation) services and determine eligibility. Analyze cost effectiveness and determine method of delivery.
Utilize reporting tools to review, analyze, and report out statistics on a daily, weekly, and monthly basis.
Obtain copies of Court orders needed to maintain the case file.
May support other Clerical Specialist 4s in the agency when immediate needs arise
Operate a motor vehicle as needed to perform the essential functions.
Perform other related duties as assigned
NON-ESSENTIAL JOB FUNCTIONS:
Keep current in area of responsibility by attending training, seminars, meetings or conferences/workshops.
May assist in training new employees.
Perform other related job functions as needed.
I. JOB REQUIREMENTS
Systems: Ability to operate computers for data input and retrieval; proficiency in Microsoft Windows, Microsoft Office and web browsers (Internet Explorer and Google Chrome), knowledge of CRIS-E, OIES, SACWIS, ODAPS, OWCMS, SETS, CFIS, MUNIS, MITS, BUY-IN, eGateway, eQuil, CCIDS, OCLQS, Time Force, Agency's Digital Imaging systems and other systems as required by program area responsibility.
Equipment: Incumbent operates equipment such as, but not limited to, the following: personal computer, printer, calculator, multi-functional copier, fax machine and shredder.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies in the position.
Adherence to Agency Policies - Adhere to the rules of the agency (i.e. takes breaks/lunches when scheduled, clock in/out appropriately, conform to dress code policy).
Attendance & Punctuality - Is consistently at work and on time; Arrive at meetings and appointments on time.
Attitude & Demeanor - Exhibit a positive and supportive attitude, open and receptive to constructive feedback and direction, exhibit patience and able to control and regulate emotions.
Communication Skills - Communicate clearly and informatively using multiple methods and forms of media. Present numerical data effectively.
Customer Service - Manage difficult or emotional customer situations. Respond promptly and effectively to customer needs. Solicit customer feedback to improve service.
Ethics - Treat people with respect. Keep commitments. Maintain confidentiality. Uphold organizational values. Work with integrity and maintain high standards of integrity.
Independent Decision Making - Make correct decisions and stand behind decisions.
Initiative - Volunteer readily. Undertake self-development activities. Seek increased responsibilities. Take independent actions and calculated risks. Look for and take advantage of opportunities. Ask for and offer help when needed.
Interpersonal Skills - Focus on solving conflict, not blaming. Listen to others without interrupting. Keep emotions under control and use reason when dealing with emotional topics. Remain open to others' ideas and try new things.
Professionalism - Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments; exercise common sense and good judgment about his/her appearance.
Teamwork - Balance team and individual responsibilities to help accomplish work goals. Exhibit objectivity and openness to others' views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Support everyone's efforts to succeed.
Time Management - Demonstrate the ability to prioritize assignments & effectively schedule time. Complete assignments on time, generate work in an allotted time, and complete work in an accurate and thorough manner.
Job Standards: Associate's degree in business or related field preferred required or five years related experience in the business field. Must be able to type 40 w.p.m. and achieve 90% accuracy demonstrated through testing. Must possess a valid Ohio driver's license and maintain continuing eligibility under the existing county driver eligibility standards.
II. DIFFICULTY OF WORK
Work consists of varied, non-standardized tasks requiring the knowledge of established policies, rules, procedures, and laws.
III. RESPONSIBILITY
Supervisor provides general guidance allowing for the planning of procedures and methods to attain objectives. Errors in work are detected within the office in which they occur, possibly affecting the work of others, and requiring expenditure of time to correct and could result in a client receiving incorrect public assistance benefits, failing to receive child support payments, or receiving incorrect child support payments.
IV. PERSONAL WORK RELATIONSHIPS
Incumbent has contacts with co-workers, other County employees, and with the general public. The purpose of these contacts is to coordinate departmental efforts internally and with other County departments and outside entities to provide services to the public.
V. PHYSICAL EFFORT AND WORK ENVIRONMENT
Physical Requirements: Incumbent performs sedentary work that may require lifting up to twenty-five (25) pounds occasionally.
Physical Activity: Incumbent performs the following physical activities: talking, hearing, standing, walking, sitting, lifting, reaching, crouching, and repetitive motions.
Visual Activity: Incumbent performs work where the seeing job is close to the eyes.
Job Location: Incumbent primarily works inside with no exposure to adverse environmental conditions.
$29k-37k yearly est. 11d ago
Office Coordinator
Community Action Commission of Santa Barbara County 3.8
Lompoc, CA jobs
The Office Coordinator is charged with the administrative and logistical support of the CommUnify Connection Center facility in Lompoc. Will help ensure the efficient and effective use of resources with responsibilities that include: customer service, filing, typing, copying, maintaining equipment and supply inventories, and supporting fleet, and facility management.
Our agency provides employees with a positive work environment and the ability to balance work & home along with excellent benefits. Our benefit package includes: medical, dental, vision, life insurance including sick, vacation, and personal leave with 13 paid holiday's and a fully vested retirement plan with an up to 5% match.
This position is full-time with full benefits and starts out between $21.00 - $22.00 per hour.
Supervisory Responsibilities This job has no supervisory responsibilities.
Essential Duties and Responsibilities Other duties may be assigned.
• Manage general office functions including customer service, administrative support for staff, point of contact for building maintenance and vendors.
• Receive, greet, and direct visitors; respond to inquiries and provide information related to organizational services and activities.
• Support client intake by facilitating screening and referral process, the completion of paperwork, and scheduling of appointments.
• Answer and direct phone calls to appropriate personnel as required; take and relay messages as appropriate.
• Process incoming and outgoing mail.
• Support staff in preparing for events and presentations, including technical support and setup.
• Coordinate use of office space to include making meeting room reservations and A/V support.
• Compile information and maintain a variety of records and logs related to programs, services, and activities.
• Establish and maintain filing systems.
• Order, receive and maintain inventory of office supplies.
• Maintain employee directory for facility and issuance of alarm codes and keys.
Knowledge, Skill & Ability Required
Education and/or Experience High school diploma or equivalent and three (3) years administrative experience.
Computer Skills Knowledge of internet, spreadsheet and word processing software, with the ability to understand the use of specialized database applications.
Certificates, Licenses, Registrations Current valid California Driver's License with ability to qualify for coverage under Agency insurance plan. Travel may be required within the County.
Other Skills and Abilities Ability to speak Spanish required.
EOE / CommUnify
$21-22 hourly Auto-Apply 10d ago
Office Coordinator
Community Action Commission of Santa Barbara County 3.8
Lompoc, CA jobs
The Office Coordinator is charged with the administrative and logistical support of the CommUnify Connection Center facility in Lompoc. Will help ensure the efficient and effective use of resources with responsibilities that include: customer service, filing, typing, copying, maintaining equipment and supply inventories, and supporting fleet, and facility management.
Our agency provides employees with a positive work environment and the ability to balance work & home along with excellent benefits. Our benefit package includes: medical, dental, vision, life insurance including sick, vacation, and personal leave with 13 paid holiday's and a fully vested retirement plan with an up to 5% match.
This position is full-time with full benefits and starts out between $21.00 - $22.00 per hour.
Supervisory Responsibilities This job has no supervisory responsibilities.
Essential Duties and Responsibilities Other duties may be assigned.
• Manage general office functions including customer service, administrative support for staff, point of contact for building maintenance and vendors.
• Receive, greet, and direct visitors; respond to inquiries and provide information related to organizational services and activities.
• Support client intake by facilitating screening and referral process, the completion of paperwork, and scheduling of appointments.
• Answer and direct phone calls to appropriate personnel as required; take and relay messages as appropriate.
• Process incoming and outgoing mail.
• Support staff in preparing for events and presentations, including technical support and setup.
• Coordinate use of office space to include making meeting room reservations and A/V support.
• Compile information and maintain a variety of records and logs related to programs, services, and activities.
• Establish and maintain filing systems.
• Order, receive and maintain inventory of office supplies.
• Maintain employee directory for facility and issuance of alarm codes and keys.
Knowledge, Skill & Ability Required
Education and/or Experience High school diploma or equivalent and three (3) years administrative experience.
Computer Skills Knowledge of internet, spreadsheet and word processing software, with the ability to understand the use of specialized database applications.
Certificates, Licenses, Registrations Current valid California Driver's License with ability to qualify for coverage under Agency insurance plan. Travel may be required within the County.
Other Skills and Abilities Ability to speak Spanish required.
EOE / CommUnify
$21-22 hourly Auto-Apply 60d+ ago
Pre Certification Clerk
Memorial Hospital of Laramie County 4.2
Cheyenne, WY jobs
Job Description
Day in the life of a Pre-Certification Clerk:
The Pre-Certification Clerk is responsible for obtaining all prior authorizations and referrals as required per insurance guidelines. This position is responsible for communication with patients, appropriate clinical departments, and/or insurance providers regarding insurance approval/denial. The Pre-Certification Clerk will also coordinate Peer-to-Peer reviews and communicate with Physicians, offices, and departments all necessary information needed to complete the authorization for services. Acts as an authority on admission criteria and insurance expectations. This position is required to work closely with clinical and billing departments, utilizing their knowledge of both areas.
Why work at Cheyenne Regional?
403(b) with 4% employer match
ANCC Magnet Hospital
21 PTO days per year (increases with tenure)
Education Assistance Program
Employee Sponsored Wellness Program
Employee Assistance Program
Loan Forgiveness Eligible
Here is what you will be doing:
Reviews all prescheduled diagnostic procedures, outpatient therapies, infusions, and surgeries daily.
Reviews all diagnostic and surgery registrations for accuracy; identify and reconcile all errors.
Verifies all diagnostic, procedural and surgical eligibility, and admissions, including eligibility & benefits on all worker's compensation, and high-risk outpatients (e.g., motor vehicle or third-party liability).
Obtains and document precertification, certification, and/or proper referral during the verification process to include ABN's and financial letters. Completes all necessary forms and paperwork prior to patients being seen for services.
Creates, if necessary, any pre-scheduled registrations that have not been completed prior to date of service, and route them to appropriate location.
Re-checks all inpatients for accuracy.
Runs estimates, prior to visit and notify patient of financial responsibility.
Collects appropriate monies due or direct patient to pre-arrange for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process.
Contacts MD office when authorization/referrals are pending to evaluate how to proceed as needed; contacts patient after resolution with MD office.
Double checks social data for any errors, patient data, guarantor data, and reconcile if necessary, to avoid problems on bill, communicate changes to appropriate departments.
Processes and evaluates physician orders for accurate patient information, physician signature, appropriate diagnosis, and procedure codes. Utilizes appropriate coding guideline to accurately assign CPT, ICD 9, ICD 10 and HCPCS codes to outpatient procedures.
Maintains a high level of customer service/satisfaction; this is accomplished by timely and accurate completion of all duties as outlined above and meeting pre-defined metrics.
Desired Skills:
Excellent verbal, written and interpersonal communication skills
Strong knowledge of the admission process
Knowledge of both government and a non-government payer
Ability to demonstrate a basic understanding of hospital insurance contracts to determine if treatment and services are covered by insurance at facility
Ability to demonstrate an independent work initiative with sound judgment and attention to detail
Ability to handle multiple tasks simultaneously
Ability to operate standard office equipment
Knowledge of medical terminology
Here is what you will need:
High school diploma (or Equivalent Certificate from an accredited program) or higher degree
Two (2) or more years of healthcare registration, billing, or clinical experience
About Cheyenne Regional:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$26k-34k yearly est. 26d ago
Business Office Associate PRN
Memorial Hospital of Carbon County 4.0
Rawlins, WY jobs
This position will assist in the Business Office on an as needed basis. This position will focus on creating an excellent customer service and positive patient experience. Provides support in the areas of patient registration, patient billing, collecting, and cash management.
Qualifications
High School Diploma or equivalent is required. Previous customer service and healthcare experience is preferred.
$25k-34k yearly est. 2d ago
Business Office Associate I
Memorial Hospital of Carbon County 4.0
Rawlins, WY jobs
This position will focus on creating an excellent customer service and a positive patient experience. Provides support in the areas of patient registration, patient billing, collecting, and cash management.
Qualifications
Must have a High School diploma or equivalent. 1 year of customer service and healthcare experience preferred.