Station agent vs baggage agent

The differences between station agents and baggage agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a baggage agent has an average salary of $30,906, which is higher than the $30,454 average annual salary of a station agent.

The top three skills for a station agent include loaders, reservations and cushions. The most important skills for a baggage agent are customer service, passenger luggage, and unload luggage.

Station agent vs baggage agent overview

	Station Agent	Baggage Agent
Yearly salary	$30,454	$30,906
Hourly rate	$14.64	$14.86
Growth rate	-	-
Number of jobs	27,176	25,880
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	High School Diploma, 33%
Average age	45	45
Years of experience	-	-

Station agent vs baggage agent salary

Station agents and baggage agents have different pay scales, as shown below.

	Station Agent	Baggage Agent
Average salary	$30,454	$30,906
Salary range	Between $24,000 And $38,000	Between $24,000 And $39,000
Highest paying City	Everett, WA	-
Highest paying state	New Jersey	-
Best paying company	GAT Airline Ground Support	-
Best paying industry	Finance	-

Differences between station agent and baggage agent education

There are a few differences between a station agent and a baggage agent in terms of educational background:

	Station Agent	Baggage Agent
Most common degree	Bachelor's Degree, 36%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Station agent vs baggage agent demographics

Here are the differences between station agents' and baggage agents' demographics:

	Station Agent	Baggage Agent
Average age	45	45
Gender ratio	Male, 54.2% Female, 45.8%	Male, 68.8% Female, 31.2%
Race ratio	Black or African American, 9.3% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.9%	Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.4% Asian, 6.6% White, 52.2% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between station agent and baggage agent duties and responsibilities

Station agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Check in of domestic and international passenger flights according to FAA guidelines, using SABRE computer program.
Answer inquiries regarding general travel information, airline polices, and TSA and FAA rules and regulations.
Secure tag luggage by loading into TSA approve metal cages and seal them before sending the bags to the airport.
Complete all necessary arrangements for accommodating passengers holding reservations, standby passengers, and their luggage.
Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.

Baggage agent example responsibilities.

Used detail orient skills in customer interaction, booking and ticketing reservations and rerouting passengers using SABRE reservations system.
Retrieve and unload luggage from airplanes and provide customer assistance for commuters.

Station agent vs baggage agent skills

Common station agent skills

Loaders, 16%
Reservations, 15%
Cushions, 11%
Ground Operations, 8%
Eagle, 7%
Belt Loaders, 6%

Common baggage agent skills

Customer Service, 43%
Passenger Luggage, 19%
Unload Luggage, 19%
Safety Procedures, 5%
Computer System, 5%
Ground Support Equipment, 4%