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Station manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Xu Zhang Ph.D.,
Nina Woodard
Station manager example skills
Below we've compiled a list of the most critical station manager skills. We ranked the top skills for station managers based on the percentage of resumes they appeared on. For example, 11.4% of station manager resumes contained safety standards as a skill. Continue reading to find out what skills a station manager needs to be successful in the workplace.

15 station manager skills for your resume and career

1. Safety Standards

Here's how station managers use safety standards:
  • Mentor new employees assuring that Horizon Air duties, responsibilities and safety standards are strictly adhered to.
  • Ensured all OSHA safety standards were met.

2. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how station managers use oversight:
  • Maintained oversight and responsibilities for the overall airline operation and compliance with all company and government mandated regulations within assigned location.
  • Performed oversight and supervision of three additional assigned military installations.

3. Corrective Action

Here's how station managers use corrective action:
  • Recommended appropriate corrective action where necessary and ensured all Quality Assurance standards are maintained.
  • Monitored work flow and responded to lapses in productivity by initiating corrective action.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how station managers use payroll:
  • Performed critical administrative functions including employee records management, payroll processing, and additional human resource procedures.
  • Processed payroll for terminal staff, conducted safety meetings and participated in company management team meetings.

5. Station Operations

Here's how station managers use station operations:
  • Supervised daily operations of low-power television station, including promotion, human resources, programming, and station operations.
  • Managed all station operations ensuring safety, efficiency, and compliance with all company policies and federal regulations.

6. Direct Reports

Here's how station managers use direct reports:
  • Supervised all direct reports, providing training, disciplinary actions, performance feedback, and discharge/suspension recommendations according to Company policy.
  • Managed four operational stations within Colorado utilizing an average of 10 direct reports.

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7. Financial Performance

Here's how station managers use financial performance:
  • Established and measured key operational and financial performance indicators to maximize service levels, minimize risk and reduce overall cost.
  • Monitored operational and financial performance of assigned shifts and station, and assist with completion of administrative task.

8. ISO

Here's how station managers use iso:
  • Drafted and implemented an ISO 9001 quality system.
  • Elaborate and implement work procedures according ISO 9001.

9. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how station managers use faa:
  • Assisted the FAA with general aviation safety seminars on emergency survival equipment.
  • Monitored activities to ensure compliance with FAA, OSHA, TSA, EPA, DOT, Airline standards and corporate objectives.

10. Customer Complaints

Here's how station managers use customer complaints:
  • Directed investigations of customer complaints regarding services and prepared correspondence designed to improve customer relations.
  • Provide feedback, research and response to customer complaints/compliments in coordination with Customer Relations.

11. Quality Service

Here's how station managers use quality service:
  • Supplied quality service to customers and maintained office environment ensuring efficient customer relations.
  • Sustained quality service by the establishing and enforcing organization standards.

12. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how station managers use human resources:
  • Negotiated contracts/hired/terminated/rewarded employees/Recruited and Human Resources direction to staff.
  • Managed fuel service and convenience store operations including product marketing, pricing, human resources and inventory management

13. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how station managers use disciplinary actions:
  • Prepare performance evaluations, disciplinary actions, improvement plans, and continuous development plans.
  • Investigated and counseled employees and management concerning policies, performance issues, disciplinary actions, complaints, and employment law.

14. TSA

Transportation Security Administration (TSA) is a division of the United States Department of Homeland Security, formed due to the 9/11 attacks in 2001. The main task of the agency is to monitor and provide security to the air traveling public. The department is responsible for securing the people's traveling experience by having Federal Air Marshals on planes, teams of explosive professionals on back up, and dog handlers' mobile units.

Here's how station managers use tsa:
  • Total understanding of US Customs, TSA, US Department of Agriculture, and Port Authority regulations and procedures.
  • Ensured governmental compliance: TSA, U.S. Customs, OSHA and Fire Marshall.

15. Radio Station

A radio station is a station with the standard installations required to transmit audio sounds to a wider audience within a geographical region using radiofrequency waves. The audio sounds include news, music, sports information, jingles, press releases and statements, warnings, talk shows, and a large variety of content that can be transmitted to listeners. This is also called radio broadcasting which is the main role of a radio station. The broadcasting can be done on land, or via a satellite orbiting the earth as in satellite radios.

Here's how station managers use radio station:
  • Served as primary liaison between the radio station and the university president and university administration.
  • Established and implemented strategies designed to revitalize the radio station's sagging business operations.
top-skills

What skills help Station Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on station manager resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What station manager skills would you recommend for someone trying to advance their career?

Nina WoodardNina Woodard LinkedIn profile

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young station managers need?

Craig Nathanson Ph.D.Craig Nathanson Ph.D. LinkedIn profile

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.
Do you want to know more?
Read more about what experts have to say about station manager

List of station manager skills to add to your resume

Station manager skills

The most important skills for a station manager resume and required skills for a station manager to have include:

  • Safety Standards
  • Oversight
  • Corrective Action
  • Payroll
  • Station Operations
  • Direct Reports
  • Financial Performance
  • ISO
  • FAA
  • Customer Complaints
  • Quality Service
  • Human Resources
  • Disciplinary Actions
  • TSA
  • Radio Station
  • Ground Operations
  • FCC
  • Government Regulations
  • Customer Relations
  • GSE
  • Flight Operations
  • On-Time Performance
  • De-icing
  • Performance Reviews
  • Regulatory Compliance
  • Inventory Control
  • DHL
  • FedEx
  • FM
  • DJS
  • Bank Deposits
  • Customer Issues
  • Training Programs
  • Performance Evaluations
  • Facebook
  • Cash Control
  • EPA
  • Government Agencies
  • Community Events
  • Sales Reports
  • Belt Loaders
  • Ramp Operations
  • Vehicle Maintenance
  • Local Businesses
  • Ticket Counter
  • Incremental Sales

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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