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  • Customer Support Specialist

    Stax 4.2company rating

    Stax job in Orlando, FL

    Full-time Description As a Customer Support Specialist, your role is ensuring a positive user experience for our members, primarily through customer service. You are the merchant facing problem solver, with respect to issues including general inquiries, basic Stax portal uses, as well as basic transaction and deposit research . Your role is to assist customers with basic technical issues and questions relating to our payment solutions platforms. You will work hand-in-hand with the Customer Support Manager, the Support Team Lead as well as Level 2 and Level 3 Support Agents. Resolving issues will include end-to-end troubleshooting of customers' payment processing infrastructure, which may include third-party systems in addition to Stax systems. Key Responsibilities & Objectives Monitoring incoming call queue and answer an average of 300/mon incoming calls promptly and professionally Maintain an average call handle time of 20 minutes Handle calls related but not limited to: Login Help Basic Transaction Research Basic Deposit Research General Inquiries Basic StaxPay How To's/Walk Throughs Billing Tickets (Fee Opt Outs) StaxPay Troubleshooting Basic Terminal Troubleshooting Maintain KPIs as set forth by support leaders Responding to customer support requests in a timely manner Diagnose/troubleshoot basic technical issues across hardware and software platforms Identify workarounds and resolutions to basic technical issues Proactively coordinate troubleshooting efforts across multiple 3rd party vendors in the customer tech stack to provide full end-to-end troubleshooting including systems outside of Stax's control Identifying hardware and software solutions Maintain high data hygiene on your work in all internal systems Provide feedback to help identify trends and potential process improvements or customer experience improvements Effectively investigate and diagnose customer problems, including problems involving data and systems of third parties such as back-end processors or banking partners May be assigned weekend and evening shifts Other duties as assigned Requirements 2+ years working with customers Excellent communication skills, to work within team and customer relations Strong customer empathy and the ability to de escalate in emotional situations Technical or financial support experience Excellent phone etiquette Ability to work under pressure in fast-paced environment and prioritize workload Comfortable with standard business software (Microsoft Office, Google, etc) Solution oriented with the ability to think strategically and creatively in decision making Strong work ethic Coachable and able to take direction and feedback well, yet being forward thinking to challenge the status quo Strong attention to detail Bilingual - Fluent in English and Spanish a plus
    $32k-42k yearly est. 60d+ ago
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  • Director, Payment Operations

    Stax 4.2company rating

    Stax job in Orlando, FL

    Job DescriptionDescription: The Director, Payment Operations is a strategic, hands-on execution role, ideal for a leader who thrives in building structure, driving improvement initiatives, and harnessing technology (including AI) to elevate customer, partner, and internal experiences. Success in this role will be determined by the velocity, quality and scale of the payment operation teams' implementation and support of new projects, feature releases, product launches and cross-functional objectives. You'll work cross-functionally with Finance, Risk, Engineering, Customer Experience, and Partner Success to design, implement, and refine operational processes that ensure reliability, scalability, and exceptional service delivery. Additionally, you will work with the Payment Operations team to prepare for any upcoming changes, solicit feedback, and ensure the necessary tools are provided to successfully support them. Key Responsibilities & Objectives Act as a strategic and operational partner to the VP of Payment Operations in shaping the vision, roadmap, and priorities for the payments operations organization. Lead and execute critical projects to improve operational performance, automate workflows, and enhance scalability. Architect and execute against a best-in-class customer experience Scope new or changing processes, create project plans and work with the team to oversee execution Closely monitor and report on project updates, sharing key timelines and actively monitoring deliverables Work with team to continually improve merchant and partner hand-offs from Sales, Commercial, and Underwriting to reduce controllable attrition Recognize trends and seek feedback from internal and end users on: gaps post new launch of initiatives desired product and feature updates interactions with internal teams Consistently bring creative ideas to leadership on how to improve the end user experience either through cost-saving measures or experience enhancements Maintain control of complex issues, gathering information for escalation and strategies for resolution Audit documentation to ensure resources and processes for the team are available and current Execute on vision and future direction for the payment ops team through long-term strategic planning, while executing on near-term objectives and milestones Assist with budgeting and managing operations in accordance with established fiscal parameters Requirements: 5-7 years of payments/Fintech experience in an operations role Strong project management, organizational, and communication skills with the ability to influence across teams and levels Excellent problem solving, analytical and decision-making skills Understanding of planning frameworks and methods Shows flexibility and always goes the extra mile to meet the needs of the business, Partner and client Commitment and self-motivation to work within deadlines with minimum supervision Deeply analytical by nature, questioning that which cannot be proven Knowledge of relevant payments processes, products and regulations Solution -oriented, with the ability to think strategically and creatively while making decisions Comfortable in a fast-paced, evolving environment with competing priorities.
    $56k-98k yearly est. 4d ago
  • Senior Economist

    Cornerstone Research Uk Ltd. 4.8company rating

    Chicago, IL job

    Who We Are Cornerstone Research provides economic and financial consulting and expert testimony in all phases of complex disputes and regulatory investigations. The firm works with an extensive network of prominent academics and industry practitioners to identify the best-qualified expert for each assignment. With a reputation for high quality and effectiveness, Cornerstone Research has consistently delivered rigorous, state-of-the-art analysis since 1989. The firm has more than 1,000 professionals in nine offices across the United States, UK, and EU. Cornerstone Research is involved in a broad variety of high-profile projects. Current exemplary matters include claims of anticompetitive conduct, potential mergers and the impact on market competition, the impact of intellectual property infringement, allegations of misleading marketing or false claims, allegations of manipulation of financial markets, evaluation of fair merger prices, securities litigation, claims in consumer finance, anticompetitive conduct in financial markets, labor market disputes, and corporate governance issues. We cover topics in a broad range of industries including consumer goods, life sciences, high technology, energy, telecommunications, industrial markets, banking, securities, fintech, private equity, insurance, and cryptocurrency. More detail on Cornerstone Research and what we do can be found on our website: ******************** Responsibilities Senior Economists at Cornerstone Research Cornerstone Research provides an interesting and rewarding work environment. Those joining our firm enjoy long-term career opportunities supported by our investments in their professional development and an escalating compensation structure including an industry-competitive salary and benefits package. The firm has grown steadily over more than 35 years, and we maintain a firm culture that is collegial, supportive, friendly, and collaborative. We benefit from close collaboration with leading academics in finance and economics. Job Duties: Provide economic and financial consulting and expert testimony in all phases of complex disputes and regulatory investigations. Perform advanced economic analysis/modeling for economic litigation consulting projects. Build actuarial models, discounted cash flow models and other ad hoc calculative models. Draft sections of expert reports, which includes preparing statistical data and conducting research to provide supporting materials for findings. Lead and advise analysts. Qualifications Candidate Profile Ph.D. (or ABD) in Economics, Finance, Accounting, or Marketing, plus 1 year of experience performing research/teaching in Economics/Finance/Quantitative Analysis. In the alternative, will accept an MBA with emphasis in Finance, Economics or Accounting plus 2 years of experience in a quantitative position. Experience must include knowledge of software such as SQL, Python, or Tableau. Job Location: 181 W. Madison Street, 43rd Floor, Chicago, IL 60602. Salary range: $195,000 to $300,000 per year. This position is part of Cornerstone Research, Inc.'s employee referral program and is eligible for an employee referral incentiv e. Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law. #J-18808-Ljbffr
    $195k-300k yearly 3d ago
  • Global Records & Information Management Director

    Sidley Austin LLP 4.6company rating

    Chicago, IL job

    A leading law firm in Chicago is seeking a Records Management Director to lead the strategy and governance of their global Records and Information Management program. This role requires a minimum of 10 years of experience in a similar field, ideally within a law firm, and offers a competitive salary of $280,000 - $350,000. You'll oversee operations, implement modern RIM practices, and lead a team while ensuring compliance with legal and regulatory standards. #J-18808-Ljbffr
    $280k-350k yearly 2d ago
  • Professor of Nursing

    Pride Health 4.3company rating

    New York, NY job

    Job Title: RN - Nurse Educator (Labor & Delivery) We are urgently hiring an experienced RN Nurse Educator - Labor & Delivery for a 13-week engagement at a healthcare facility in Brooklyn. Assignment Details Start Date: 01/12/2026 End Date: 04/18/2026 (Will not extend beyond original 13 weeks) Schedule: Monday-Friday Hours: 7:30 AM - 4:00 PM Weekly Hours: 40 Compensation Weekly Gross: $3,544.82 Net Weekly (Approx.): $3,237.62 Regular Rate: $32.00/hr Blended Rate: $88.62/hr Weekly Stipend (Approx.): $2,264.82 Lodging + Meals: $1,620.82 Meals: $644.00 Requirements Minimum 2 years of recent Labor & Delivery experience Recent Nurse Educator or Preceptor experience with teaching responsibilities Strong clinical background in Labor & Delivery Master's in Education strongly preferred Active NY RN License (Primary Source Verification required) AHA BLS certification Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
    $88.6 hourly 3d ago
  • Audio-Visual Installation Technician

    Audio-Video Corporation 4.2company rating

    Rochester, NY job

    We're Hiring - Audio-Visual Installation Technicians for Rochester, NY Audio-Video Corporation, the premier upstate NY audio visual commercial integrator is seeking experienced technical installation staff to join our team. For eighty years our team of professionals have been working collaboratively to develop a culture that fosters excellence and compassion in everything we do. We inherently understand each team member's need for personal and professional growth. Our philosophy is to create an environment that is pliable, enabling us to recognize and support individual employee goals. A team that is personally satisfied will provide work outcomes that far exceed our customer's expectations. This reason alone is why Audio-Video Corporation is one of the oldest AV integration firms in the country. We are excited to welcome others with vision, passion, and talent to experience our unique corporate culture. We require experienced, self-directed technicians capable of working independently and on teams in a highly supportive, fast-paced environment, installing and servicing state-of-the-art audio-visual systems in New York and Vermont. You will have the ability to work at client sites which may include Fortune 100 companies, Universities, Government Institutions and others. You'll need: - Relevant experience in audio-visual systems integration or service - Ability to work at heights up to 30 feet from scaffolds, catwalks, or lifts - Visual acuity and manual dexterity for close work - Experience with basic hand tools and power tools - Ability to lift 70 pounds - Availability for overnight travel primarily in New York and Vermont We'll provide: - Company paid training and travel - All specialty tools and equipment - The best working environment in the industry - A company and end-product you can be proud of - A highly competitive pay and benefits package Audio-Video Corporation is headquartered at 213 Broadway, Albany, NY. with additional offices in Syracuse, NY, Rochester, NY and Burlington, VT. Job Type: Full-time Pay: $18.00 - $30.00 per hour Benefits: 401(k) w/Employer Match Medical Insurance Dental Insurance Health Savings Account Paid Time Off: Vacation/Personal, Sick, and Holidays Profit Sharing Plan Discretionary Quarterly Bonus Program Schedule: 8-hour shifts Day shifts Monday to Friday Overtime License/Certification: Valid Driver's License (Required) Willingness to travel: 75% (Required) Please submit all resumes to *********************** Audio-Video Corporation is an equal opportunity employer dedicated to diversity, equity, inclusion, and a work/life balance for our employees. Audio-Video Corporation is headquartered at 213 Broadway, Albany, NY.
    $18-30 hourly 1d ago
  • Work From Home Product Tester - $25-$45/hr - No Experience Needed

    OCPA 3.7company rating

    Urbana, IL job

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Chief Financial & Operating Officer (CFOO)

    The Massachusetts Housing Partnership 4.2company rating

    Boston, MA job

    The Organization MHP is a seasoned public, nonprofit organization with 70+ employees established by state legislation in 1990 and whose board is appointed by the governor. MHP finances affordable rental housing, provides mortgage financing for first‑time home buyers through banks and credit unions, provides technical assistance for housing and neighborhood development, and is a major contributor to state housing policy. MHP has delivered financing or technical assistance in nearly every city and town in Massachusetts, including financing for more than 33,500 affordable rental housing units and more than 25,700 affordable homes for low‑income first‑time buyers. MHP has $1.2 billion in assets currently under management and has delivered $6.5 billion in below‑market financing either directly or through participating banks. The Role Location: Boston, Massachusetts (Hybrid) Reports to: Executive Director Direct Reports: Director of Finance, Human Resources Director, Director of Engagement & Inclusion, Director of IT, Treasury Manager, and F&A Executive Assistant The Chief Financial and Operating Officer (CFOO) will succeed a long‑tenured, well‑respected leader and will inherit an exceptional team of committed and experienced staff. The CFOO will join MHP's five‑member Steering Committee (senior management team) and will ensure that MHP has the infrastructure and systems in place to achieve its mission effectively, be financially and operationally sustainable, and mitigate risk. Key Responsibilities Leadership and Strategy Oversee short‑ and long‑term budget planning, forecasting, and resource management in alignment with MHP's mission and strategic plan; identify opportunities to increase net income, unrestricted net assets, and to secure program funding where appropriate and as opportunities arise. Regularly undertake business modeling, planning and stress testing; and align resources to meet agreed upon organizational objectives. Regularly assess organizational performance against the annual budget and financial forecasts and make recommendations on financial strategy, staffing, and business goals. Provide strategic and people‑centered leadership by empowering and managing direct reports, aligning team goals with organizational priorities, delivering clear and data‑driven feedback, and fostering professional growth and succession readiness. Regularly update the board on financial performance, operational effectiveness, and staff engagement. Generate reports and develop tools to provide critical financial, operational, and staff information to the ED, Steering Committee, and board. Responsible for the Finance, Audit and HR & Compensation Committees of the board. Monitor financial performance and make recommendations to ensure MHP's financial health. Oversee MHP's annual budget, endeavor to maximize income, manage costs, and secure funding where appropriate and as opportunities arise. Ensure that MHP maintains current and accurate financial records, has sound documented internal controls, continuously improves its financial systems, and meets its debt service and other financial obligations on a timely basis and in accordance with loan agreements and other contractual agreements. Ensure that timely and accurate financial reporting is provided to the board, Executive Director, Steering Committee, and senior managers. Facilitate the selection and engagement of auditing firms by the Audit and Risk Management Committee and ensure that annual audits are timely completed in accordance with Generally Accepted Auditing Standards. Recommend investment policies for board approval and manage MHP's relationship with its external investment advisor. Oversee cash flow and investments to ensure appropriate cash balances are maintained and investment returns are maximized consistent with policy. Operations and Technology Pursue continuous improvements in systems and practices that increase efficiency and improve the delivery of programs and services, including potential uses of artificial intelligence. Drive the effective use of IT across the organization by ensuring that employees at all levels are trained and supported in fully leveraging available tools and systems to enhance productivity, communication, and collaboration. Develop, implement and maintain a robust contract management system that supports contractual compliance, operational efficiency, and accurate invoicing. Ensure that all new contracts are aligned with MHP's budget and internal policies. Ensure that MHP has adequate systems and procedures in place to maintain compliance with state and federal requirements, to properly manage organizational risk and to support effective program implementation. Strengthen decision‑making processes to ensure MHP takes well informed, calculated risks in all areas of operations. Oversee the leasing and management of MHP's office space including the relationship of current and potential future space to hybrid office policies, leases, broker relationships, and make recommendations to the ED on lease options. Manage MHP's corporate insurance, with support from an outside insurance advisor, to ensure that coverage is cost‑effective and adequately mitigates MHP's risk. Human Resources & Engagement Align staffing and HR planning with current priorities, new program demands, budgets, and future operational needs. Ensure that HR policies are equitable and benefits are competitive to foster retention of top talent. In collaboration with HR Director, oversee annual variable compensation recommendations, merit increases, salary adjustments, and promotions to the Executive Director, HR & Compensation Committee, and Board. Advise and support Director of Engagement and Inclusion in conducting periodic belonging surveys and in designing and implementing strategies to enhance staff engagement and cultivate a sense of belonging. Professional Experience 10+ years of enterprise‑level experience managing finance and/or operations in a complex organization, with a preference for experience at a public or nonprofit organization. Extensive experience with financial management, budgeting, accounting and investment at a scale comparable to MHP. Experience reporting to a CEO and being part of a senior management team. Demonstrated and deep experience with direct management responsibility for staff across key functions, including finance, human resources, IT and operations with adjacency to some those functions in a senior management role considered. Strong working knowledge of technology and information systems with the ability to organize and prioritize work using knowledge of current and emerging office technology and business methods. Extensive cross‑departmental organizational leadership providing support in problem solving, resource management, outcome accountability, and program efficiencies. Ability to work effectively with external constituents including public officials, financial institutions, customers and vendors. Professional Attributes A history of success both as a hands‑on, multitasking individual performer and as a leader and supervisor of professional staff. Effectiveness in delegating responsibilities and holding staff accountable while fostering a team atmosphere and promoting individual employees' development and advancement. A track record of professional integrity and strong motivation to be part of a mission‑driven organization. Commitment to the principles of equity and inclusion in the workplace and in affordable housing. An inclusive and people‑centered leadership style with the ability to attract, develop, inspire, and retain high‑performing staff in a multidisciplinary team. Proven ability to manage complexity, solve problems, anticipate disruption, and make tough decisions when necessary. An inquisitive management style that is unafraid to challenge assumptions. Skilled written and verbal communication skills, including presentation skills. Expertise in Excel and familiarity with the Office 365 suite including Outlook, Teams, Word, etc. Knowledge of Sage Intacct, Workday Adaptive, and Paylocity is a plus. Kind, empathetic, and grounded: bringing warmth, humility, and a sense of humor to the role. Education Bachelor's degree required, preference for a master's degree in a related field (e.g., finance, accounting, public administration, business administration) or equivalent knowledge, skills, and experience. Travel Travel throughout Massachusetts will occasionally be expected. Compensation The budgeted salary for this role is $230,000 to $250,000. Salary is just one component of MHP's total compensation package. Any final offer will be based on various factors including job‑related knowledge, skills, competencies, and experience. Non-discrimination MHP is an equal opportunity employer and is committed to creating an inclusive environment for all employees. MHP does not make hiring decisions based on age, race, gender, religion, disability, or any other characteristic protected by applicable law. Candidates will be considered on a rolling basis. We urge your prompt consideration of this impactful leadership role. #J-18808-Ljbffr
    $230k-250k yearly 3d ago
  • Audit Associate

    Kelmar 4.0company rating

    Wakefield, MA job

    The Audit Associate will organize, analyze, and summarize financial and non-financial information with attention to detail and accuracy. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. RESPONSIBILITIES AND DUTIES: Join meetings to document discussion points and action items Draft memorandums, perform audit research, prepare audit work papers, and other ad hoc analyses Initial review of audit documentation provided during the unclaimed property examinations Perform preliminary analyses of audit responses, prepare summaries, and present initial recommendations to management QUALIFICATIONS: Ideal candidate will have minimum of one (1) year of relevant work experience, but not required Associate or bachelor's degree (coursework in accounting, business, economics, or finance preferred but not required); or relevant work experience Experience reviewing and analyzing complex data sets and comfortable using advanced Excel analytical procedures (e.g., Pivot tables, VLOOKUP, logical formulas, etc.) Ability to communicate well with internal and external parties is crucial Demonstrates ability to prioritize and manage time efficiently, work on multiple assignments, manage ambiguity, and be adaptable to changing priorities and processes Proactive and comfortable working individually as well as collaboratively in a group setting to meet team objectives Demonstrates leadership, problem solving, and analytical skills with a strong attention to detail Displays motivation to learn and develop skills (i.e., self-starter) Excellent verbal and written communication skills Positive contributor who values organization and professional culture Candidates must be legally authorized to work in the U.S without sponsorship now and in the future SALARY & BENEFITS: Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $52,000 - $55,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer (function () { 'use strict'; social Share.init(); })();
    $52k-55k yearly 1d ago
  • Global Platform Team Lead and Senior Director - IT Security

    Boston Consulting Group 4.8company rating

    Boston, MA job

    Locations : Boston | Atlanta | London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Platform Team Lead and Senior Director - IT Security is responsible for leading the design, delivery, and continuous evolution of BCG's security platforms across identity, device, and data protection domains. This role ensures end-to-end security engineering across all technology environments, including cloud, on-prem, and hybrid systems. The leader will drive strategic planning, execution, and operations of scalable, automated, and resilient security controls that protect BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is also accountable for embedding security within DevSecOps practices, enforcing automation at scale, and applying Site Reliability Engineering (SRE) principles across all security services. The role requires strong partnership with ISRM, with a focus on balancing and prioritizing security requirements, automation opportunities, user experience needs, and broader business outcomes. Key Responsibilities: * Strategic Leadership & Transformation: * Define and execute a unified security engineering strategy that addresses identity, endpoint, and data protection across all environments. * Lead the design and implementation of scalable, automated security solutions that integrate seamlessly into enterprise platforms and user experiences. * Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. * Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. * Champion DevSecOps practices to embed security early into development and delivery workflows. * Security Platform Engineering: * Lead end-to-end engineering for identity and access management (IAM), including authentication, authorization, and privileged access controls. * Oversee endpoint security architecture and enforcement, ensuring comprehensive coverage for threat detection, malware prevention, and device compliance. * Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. * Integrate security controls into CI/CD pipelines, cloud-native services, and on-prem platforms to enforce security-by-design principles. * Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and AI/ML workloads. * Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. * Operational Security, SRE & Assurance: * Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. * Embed security telemetry and observability to enable proactive threat detection and automated response. * Apply SRE principles to improve reliability, performance, and maintainability of security services. * Lead platform health, patching automation, and vulnerability remediation workflows. * Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. * Compliance, Governance & Risk Management: * Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. * Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. * Operationalize policy enforcement through automated controls and continuous compliance checks. * Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. * Financial & Vendor Management: * Manage security platform budgets and investments with a focus on cost optimization and long-term value. * Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. * Lead procurement and renewal cycles in alignment with operational and architectural strategies. * Leadership & Talent Development: * Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. * Drive internal knowledge sharing and upskilling programs across security architecture, automation, and secure software engineering. * Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: * 10+ years of experience in cybersecurity, security engineering, or platform security roles. * 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. * Deep expertise in IAM, endpoint security, and data protection technologies, with proven ability to design and scale global solutions. * Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). * Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. * Strong understanding of compliance frameworks and risk management strategies. Preferred Qualifications: * Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. * Experience with tools like Okta, Azure AD, CrowdStrike, Tanium, Zscaler, Vault, and other modern security platforms. * Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: * Hybrid or on-site work model. * Occasional travel may be required for business, vendor, or team engagement. * Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info *** For US locations only *** In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. * The base salary range for this role in Boston is $183,000.00 - $237,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 45% and a generous retirement contribution that starts at 10%. Senior Directors/Executive Directors are also eligible for a Firm Performance Bonus. All of our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month) * Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here (******************************************* for more information on E-Verify.
    $183k-237k yearly 2d ago
  • Provider Relations Specialist

    Innovative Systems Group 4.0company rating

    Chicago, IL job

    Maintain accuracy of provider information in core internal and member facing systems. Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accuracy. Requires the data entry of updates to internal provider systems with a 95% or greater accuracy rate. The Job Requirements are as follows: -Ability to focus on completing all assignments on time and with the expected level of quality (quality rating of 95% or higher) in a high-volume production environment -Ability to quickly learn moderately complex business rules -Ability to quickly learn moderately complex computer systems that support the business area and processes -Ability to assimilate quickly into a team setting and display a high level of teamwork -Ability to establish strong business relationships -Expert written and verbal communication skills -Professional in appearance and demeanor -High attention to detail -Fully proficient in use of office automation software including MS-Office-Office experience either through internships or work after graduation -Candidate is smart, driven, and has a "can do" attitude. Team player, conflict resolution, excellent communication skills. HS Diploma/GED (education verification not required). College Degree preferred.
    $68k-100k yearly est. 1d ago
  • Salesforce CPQ/Revenue Cloud Director

    PwC 4.8company rating

    Des Plaines, IL job

    Industry/Sector Not Applicable Specialism Salesforce Management Level Director At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have * Bachelor's Degree * 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $108k-149k yearly est. 6d ago
  • Support Engineer

    Stax 4.2company rating

    Stax job in Orlando, FL

    Full-time Description We are looking for a detail oriented Support Engineer to join our product engineering support team. The support engineer's responsibilities will include troubleshooting, diagnosing, and resolving escalated support issues. They will also make recommendations and implement solutions to help mitigate support workloads via tooling and automation. A successful support engineer thrives in a team environment. They collaborate with software engineers, product managers, and operations leaders to provide the highest level of support for their customers. They are familiar with our products (and their roadmaps), comfortable digging into code, and proficient working with data product databases in an ad hoc manner. They also have an eye for detail when investigating issues, are meticulous during investigation, and are able to clearly and concisely articulate their findings. Key Responsibilities & Objectives Research, identify, and implement solutions to customer issues in our applications. Timely escalation of unresolved issues to appropriate stakeholders and teams. Provide prompt, accurate, and level-headed feedback to internal and external stakeholders. Provide alternative procedures when standard procedures are insufficient in order to ensure issues are being resolved in a timely fashion. Prioritize and manage several open issues at one time. Build and maintain tooling to support timely issue resolution and issue prevention. Requirements 2+ years of related experience and/or training in enterprise support, IT support, or as a software engineer. Proficiency working with relational databases (MySQL, Postgres, etc). Experience with other data stores (Memcache, DynamoDB) would be valued. Familiarity with supporting and troubleshooting RESTful APIs. Proficiency with Typescript, Node, PHP or other programming/scripting languages. Excellent verbal and written communication skills. Exposure to AWS and cloud operations. A self-starter with strong problem solving skills. Excellent verbal and written communication skills.
    $57k-78k yearly est. 17d ago
  • Lead Software Engineer, Mobile Platform

    Stax 4.2company rating

    Stax job in Orlando, FL

    Full-time Description As our Lead Software Engineer, you will own the architectural vision and technical strategy for the entire Stax mobile ecosystem. This is a hands-on role for a leader passionate about user experience and cutting-edge technology. You will not only develop our core apps, SDKs, and device integrations, but also mentor a talented team, empowering them to build solutions that are critical to our business goals. Key Responsibilities & Objectives Architect, develop, and maintain Stax's core mobile product offerings, including the 'Stax Pay' apps (iOS/Android), public-facing payment SDKs (Kotlin/Swift), and payment terminal integrations. Act as the key technical partner for product teams to architect and deliver new features across our mobile, card reader, and terminal platforms. Drive integrations with Android-based hardware devices and ensure seamless performance across environments. Enhance and support mobile-centric technologies including tokenization scripts, backend services, and terminal customizations. Define and champion the coding standards, architectural patterns, and best practices that ensure quality and consistency across all mobile development. Mentor and guide engineers across teams on mobile platform technologies and SDK usage. Maintain and continuously improve developer documentation for SDKs and integrations. Translate business requirements into technical specifications, collaborating with product managers and external partners to define roadmaps and ensure alignment. Own the end-to-end mobile app distribution process, from publishing and updates to managing all interactions with the Apple App Store and Google Play Store review teams. Requirements Bachelor's degree in Computer Science or equivalent practical experience. 7+ years of professional mobile development, with deep expertise in Android (Kotlin) or iOS (Swift) and strong proficiency in the other. 3+ years of experience working on a mobile product that served at least tens of thousands of weekly active users. A minimum of 2 years in a technical leadership role (e.g., Project Lead, Senior Engineer with mentorship duties) overseeing complex, multi-layered mobile projects. Experience leading or mentoring teams in SDK and mobile platform development. Track record of managing widely distributed SDKs with versioning, backward compatibility, and developer adoption in mind. Familiarity with mobile app distribution processes and review team interactions for both Apple App Store and Google Play Store. Experience managing platform-specific capabilities that cross-platform frameworks cannot fully support, such as Bluetooth permissions, networking, background services, push notifications, and secure storage. Strong expertise with at least one mobile package manager (e.g., Cocoapods for iOS or Maven Central/Gradle for Android) to support SDK commercialization and distribution. Proven ability to foster a collaborative and supportive team environment through empathetic leadership, mentorship, and constructive feedback, as demonstrated by professional references from former colleagues. Strong problem-solving skills and demonstrated ability to work across diverse technologies. Preferred Qualifications Experience integrating with Android-based payment terminals (e.g., Dejavoo, Verifone). Background in FinTech or payments technology. Familiarity with Cocoapods, CI/CD pipelines (Gradle, Fastlane), and Firebase (e.g., push notifications). Familiarity with mobile testing frameworks and developer experience tooling. 2+ years of experience with frontend or backend JavaScript/TypeScript applications. Why You'll Love Working at Stax Impact: You'll be at the heart of our mobile strategy, building technology that directly empowers merchants to run their businesses. This is a highly impactful and meaningful domain, as our product is core to the day-to-day operations of our users. Growth: We're committed to your professional development with opportunities to learn new technologies and take on greater leadership responsibilities. Culture: Join a collaborative, innovative, and supportive team that values curiosity and a passion for building great software.
    $99k-133k yearly est. 60d+ ago
  • Jr. Product Manager

    The Intersect Group 4.2company rating

    Irving, TX job

    Entry-level Product Manager supporting Operations products. Partner with stakeholders, UX, and engineering to define requirements, manage backlogs, and deliver digital improvements for store operations. Responsibilities Translate user and business needs into user stories and product requirements Manage and groom the product backlog; support release planning Collaborate with UX, engineering, and stakeholders to deliver features Track KPIs and learnings to refine product decisions Support agile delivery and advocate for end users Qualifications Bachelor's degree Basic knowledge of agile/product management concepts Familiarity with tools like Jira, Confluence, wireframing, and analytics Strong organization, communication, and willingness to learn Ability to work on-site 5x a week in Dallas, TX Preferred Degree in Product, CS, or Engineering Exposure to retail or e-commerce
    $96k-140k yearly est. 2d ago
  • Cloud Engineer

    Stax 4.2company rating

    Stax job in Orlando, FL

    Full-time Description As a Cloud Engineer, you'll help design, automate, and optimize cloud infrastructure supporting our products and internal systems. You'll work alongside talented engineers across Security, Quality Assurance, and Application teams to keep our systems fast, reliable, and secure. Our tech stack includes: Governance: Control Tower (70+ AWS Accounts), Identity Center + OIDC, SCPs Hosting Services: ECS on Fargate, EC2, Lambda Storage: S3, RDS, Aurora, DynamoDB Data Visualization & Processing: Athena, Glue, Kinesis, QuickSight Security Tooling: Security Hub, GuardDuty, Inspector, Splunk Networking: AWS Transit Gateway (Hub and Spoke Network), Palo Alto CN NGFWs, AWS WAF Infrastructure as Code: CDK (TypeScript), Terraform CI/CD: GitHub Actions, Bitbucket Pipelines What You'll Do Design, build, and maintain AWS infrastructure with scalability, reliability, and cost efficiency in mind Develop and maintain Infrastructure as Code (IaC) using CDK and Terraform Partner with Product and Application teams to support cloud-native architectures and deployments Monitor and optimize system performance, uptime, and cost Strengthen our cloud security posture and automate compliance where possible Troubleshoot and resolve issues across complex distributed environments Collaborate closely with QA, Security, and Application teams to streamline cloud workflows Requirements 3-5 years of experience managing and engineering solutions in AWS Strong understanding of core AWS services (ECS, EC2, Lambda, RDS, S3, IAM, etc.)• Hands-on experience with Terraform or AWS CDK High level of proficiency in scripting or programming (Python, TypeScript, Bash, etc.) Solid understanding of networking concepts and cloud security best practices Experience with CI/CD tooling such as GitHub Actions or Bitbucket Pipelines Nice-to-Haves AWS Certifications (Solutions Architect, SysOps, or DevOps Engineer) Experience with observability tooling (CloudWatch, Datadog, Splunk, OpenTelemetry) Knowledge of security principles such as Zero Trust Architecture (ZTA) and Principle of Least Privilege (PoLP) Familiarity with encryption strategies for data at rest and in transit (e.g., KMS, TLS, customer-managed keys, envelope encryption) Awareness of compliance frameworks (PCI-DSS, SOC 2, HIPAA) and how they affect data platform design
    $70k-103k yearly est. 60d+ ago
  • VP, Security

    Stax 4.2company rating

    Stax job in Orlando, FL

    Full-time Description The VP, Security is a key executive leader responsible for advancing Stax's enterprise security posture across cloud infrastructure, applications, identity and access management, and compliance frameworks. This role oversees all security operations, vulnerability management, audit programs (PCI DSS, SOC 1, SOC 2), and the strategic integration of security tools and controls. The VP, Security directs cross-functional teams, establishes security governance, and ensures alignment between Technology, Engineering, IT, Product, and Compliance on security strategy and execution. This position requires executive presence, hands-on cloud security expertise, and demonstrated ability to manage complex security transformations and third-party vendor relationships. Responsibilities Compliance, Audit & GRC Leadership Own and oversee Stax's PCI DSS and SOC 2 audit programs, ensuring successful annual execution, evidence collection, and remediation planning in partnership with external auditors Lead implementation and oversight of the SOC 1 audit program (Budget allocated for 2026) and coordinate requirements across all relevant business units Establish and maintain comprehensive security governance frameworks aligned with PCI DSS, SOC 1, and SOC 2 requirements Drive continuous improvement in audit readiness, control testing, and documentation to reduce remediation cycles Serve as executive liaison to external auditors, ASVs, and compliance partners Cloud Security Architecture & AWS Governance Drive automation of security controls through Infrastructure-as-Code and AWS native capabilities Align AWS security posture with PCI encryption and network segmentation requirements Partner with Engineering and Cloud Architecture teams to embed security controls into CI/CD pipelines and deployment workflows Security Operations & Threat Detection Direct Security Operations Center (SOC) activities and incident response programs, including: Splunk for SIEM, log analytics, and security event management, CrowdStrike for endpoint detection and response (EDR) and threat hunting, ReliaQuest for managed security services and SOC expansion, Cloudflare for DDoS mitigation, WAF, and perimeter security Ensure continuous improvement in detection capabilities, response playbooks, and mean-time-to-respond metrics Oversee Security Operations team and secure additional resources as needed for scaling operations Maintain operational readiness and cross-training across Splunk, CrowdStrike, ReliaQuest, and Cloudflare platforms Vulnerability Management & Remediation Oversee comprehensive vulnerability management program using: Tenable for external vulnerability scans (ASV) to ensure PCI compliance, Qualys for enterprise internal vulnerability scanning and analysis, AWS Inspector for cloud-native vulnerability discovery, Snyk for Software Composition Analysis (SCA) and source code vulnerability detection, SonarQube for static application security testing (SAST) and code quality analysis, Aikido for runtime application security and CI/CD pipeline integration Monitor and report on vulnerability metrics, including remediation coverage across Stax Bill, BlockChyp, and other key platforms Implement blocking policies for critical vulnerabilities in deployment pipelines (in coordination with Aikido rollout) Ensure remediation accountability across CMD teams and engineering organizations Identity, Access & Authentication Own Okta security posture and oversee all Okta upgrade initiatives, including: Okta FastPass passwordless authentication rollout and adoption, Okta governance and access control policy enforcement, Coordination of PCI requirements with IT and Compliance teams Establish and enforce least-privilege access principles across all systems and cloud environments Partner with IT to maintain Okta security hardening and MFA enforcement Application & Code Security Oversee GitHub Enterprise security transition to CMD team, ensuring: Code repository security controls and access governance remain aligned with compliance, Executive sponsorship for budget, training, and organizational adoption Drive integration of security scanning tools into CI/CD pipelines: Snyk for dependency and composition analysis, SonarQube for SAST and code quality, Human Security for secrets detection and protection, Aikido for runtime protection and deployment gating Ensure all security scanning policies and deployment gates are enforced and monitored Endpoint, Mobile & Data Protection Own endpoint and device security strategy, including: CrowdStrike for EDR and continuous endpoint monitoring, Jamf for mac OS device management and compliance enforcement, Microsoft Intune for Windows and mobile device management, Security policy enforcement and remote wipe capabilities Oversee Mimecast email security and cross-train teams on operations and threat handling Lead Zscaler DLP rollout and data loss prevention capabilities across the organization Manage VDI security strategy and access controls for sensitive environments Network & Physical Security Lead Network Hardening (Portnox) project through legal review and coordinate rollout with IT teams Provide executive sponsorship and direction for Orlando Office Access Control implementation Own perimeter security strategy using Cloudflare, AWS WAF, and AWS Shield Advanced Security Awareness & Training Direct KnowBe4 security awareness and phishing campaign program Ensure annual security training compliance across all employees in partnership with HR Establish metrics for phishing click rates, training completion, and user security awareness improvement Netskope & Advanced Network Security Oversee Netskope Zero Trust Network Access rollout: Coordinate resume of rollout across Engineering, QA, and Executive teams, Work with executive sponsors to unblock adoption challenges, Align Netskope security policies with zero-trust access principles Human Security & Application Integrity Oversee Human Security rollout across development applications and infrastructure Coordinate rollout completion to BlockChyp and other remaining applications Leverage Human Security for secrets management and insider threat prevention Team Leadership & Development Build and lead a high-performing security team spanning Cloud Security, Application Security, Security Operations, Vulnerability Management, and Governance, Risk & Compliance (GRC) Establish clear accountability, KPIs, and career development paths for team members Conduct regular one-on-ones, mentoring, and performance management Foster a culture of proactive security and compliance across the organization Represent security at executive and board-level discussions and strategy sessions Key Relationships & Stakeholder Management Chief Technology Officer (CTO): Direct reporting relationship; executive alignment on security strategy and resource needs CMD Team: Oversee GitHub Enterprise transition, coordinate SCA/SAST tool integration VP Finance: Budget planning, vendor negotiations, and compliance-related spending Chief Compliance Officer / Audit: Partner on PCI, SOC 1, SOC 2 program execution and external auditor coordination HR: Security awareness training, phishing program coordination, and employee onboarding security Personal Attributes Strategic thinker with ability to translate security requirements into operational execution Strong analytical and problem-solving skills Results-oriented and metrics-driven in approach to security improvement Excellent written and verbal communication skills Ability to influence without direct authority across Technology, Engineering, and Business teams Comfort with ambiguity and ability to drive clarity and alignment Passion for continuous learning in rapidly evolving security landscape Core Competencies Executive Leadership: Strategic planning, team building, and organizational influence Cloud Security Architecture: AWS infrastructure, identity, and data protection Compliance & GRC: PCI DSS, SOC 2, audit readiness, and control frameworks Security Operations: Incident response, threat detection, and 24/7 operations management Vulnerability Management: Assessment, remediation, and risk prioritization Stakeholder Management: Executive communication, vendor relationships, and cross-functional alignment Technical Depth: Hands-on knowledge of security tools, cloud platforms, and infrastructure Compensation & Benefits Salary: Competitive, based on experience and qualifications Benefits: Comprehensive benefits package including health insurance, 401(k), Open PTO, professional development budget Professional Development: Budget for certifications, conferences, and training Work Environment & Expectations In office, Orlando, FL. preferred. May require on-call support during security incidents or critical system events Travel for industry conferences, audits, and vendor meetings (estimated 5-10% annually) Flexibility to respond to emerging security threats and compliance requirements outside standard business hours when needed Requirements 10+ years in enterprise or cloud security leadership roles Minimum 5 years in a Vice President, Director, or equivalent executive-level security position Demonstrated expertise managing AWS security services and cloud-native threat detection (GuardDuty, Security Hub, WAF, Shield) Proven track record successfully leading PCI DSS and SOC 2 compliance programs through audit cycles Experience building, leading, and scaling security teams (minimum 5 people) Strong understanding of vulnerability management, remediation workflows, and security metrics Demonstrated ability to manage complex security tool integrations and multi-vendor environments Executive presence and communication skills for board-level presentations and stakeholder alignment Required Knowledge Deep technical knowledge of SIEM platforms (Splunk preferred) and SOC operations Familiarity with identity and access management (Okta, Azure AD, or equivalent) Understanding of Zero Trust architecture and network access controls Knowledge of endpoint security and EDR platforms (CrowdStrike preferred) Experience with application security tools and CI/CD pipeline security PCI DSS compliance requirements and audit frameworks SOC 2 Type II audit requirements and control frameworks AWS IAM, networking, encryption, and infrastructure security best practices Preferred Certifications CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) AWS Certified Security - Specialty CCSK (Certified Cloud Security Knowledge) PCI Qualified Security Assessor (QSA) or related compliance certification
    $102k-160k yearly est. 28d ago
  • Work From Home Product Tester - $25-$45/hr - No Experience Needed

    OCPA 3.7company rating

    Vernon Hills, IL job

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Director of Revenue Reporting- 249235

    Medix™ 4.5company rating

    New York, NY job

    📊 Director of Revenue Reporting 💼 Full-Time | Exempt 💰 Compensation: $110,681 - $156,337 annually 💵 We are seeking a strategic and analytical Director of Revenue Reporting to lead enterprise-wide patient service revenue forecasting, budgeting, and reporting across a large, complex health system. This role plays a critical part in ensuring accurate net revenue valuation, driving data-informed decision-making, and delivering trusted, consistent reporting to executive leadership. This is a highly visible leadership role requiring deep expertise in healthcare revenue finance, strong cross-functional collaboration, and advanced experience leveraging Epic data to generate actionable insights. 🔍 What You'll Do • Lead net revenue valuation, reserve methodologies, and financial analysis across multiple facilities • Design and implement scalable, standardized revenue reporting models and analytics • Prepare and present monthly and annual net revenue estimates with actionable insights • Oversee revenue recognition, AR reserve calculations, journal entries, and reconciliations • Partner with revenue cycle, finance, accounting, and executive leaders to drive performance improvement • Utilize Epic (especially Hospital Billing) and related data repositories to develop enterprise reporting • Support budgeting and forecasting for patient service revenue and international operations • Ensure compliance with accounting standards, payer regulations, and HIPAA requirements • Lead, mentor, and develop high-performing teams while fostering strong stakeholder relationships 🎯 What We're Looking For • Bachelor's degree in Finance or Accounting (Master's preferred) • CPA strongly preferred • 7+ years of progressive healthcare finance experience with a focus on net revenue and reimbursement • 3+ years of people leadership experience • 4+ years of experience with a Big 4 accounting firm • Strong experience in large academic, not-for-profit, or multi-entity health systems • Advanced proficiency with Epic and Microsoft Office tools • Proven ability to translate complex financial data into executive-level insights 🌟 Why This Role • High-impact leadership position within a complex healthcare environment • Opportunity to shape enterprise revenue strategy and reporting standards • Strong executive exposure and cross-functional influence • Blend of strategic thinking, analytics, and team leadership
    $110.7k-156.3k yearly 2d ago
  • Director, Product Operations

    Stax 4.2company rating

    Stax job in Orlando, FL

    Full-time Description The Director, Product Operations is a high-impact, strategic Individual Contributor (IC) responsible for driving the connective framework between Product, Engineering, and customer-facing teams. This role is essential in enabling our teams to deliver value to customers faster and with greater consistency. You will act as a force multiplier for the Product organization, enabling Product Managers to excel at building world-class products by managing the processes, insights, and governance frameworks. You will establish the foundational processes, tools, and strategies that empower our organization to bring best-in-class products to market. This includes ensuring our product development lifecycle is efficient, scalable, and fully aligned with business readiness for every launch. As a strategic partner to the SVP Product and cross-functional teams, you will directly influence how our entire organization operates and scales product delivery. What You'll Do 1. Strategic Planning & Operating Model Excellence Own the Product Operating Model: Design, document, and relentlessly enforce the product development lifecycle, ensuring consistency and adherence across all product lines from ideation through deprecation. Run Planning Cycles: Facilitate and run core strategic ceremonies, including quarterly product planning sessions, and manage the processes for intake, assessment, and prioritization of product initiatives. Codify Standards: Formalize the artifacts (e.g., product requirements templates, launch checklists) and ceremonies (meetings, reviews) that promote best practices across the Product organization. Executive Efficiency: Support the product leadership team to prioritize time and investment, providing efficient reporting and clear, actionable outcomes. 2. Performance Measurement & Financial Analysis Define Success Metrics: Partner with Product Managers to define, implement, and monitor key product metrics and KPIs that accurately measure product health, feature adoption, and business success. Drive Data Consistency: Standardize the collection, tracking, and reporting of product performance data, rolling up key metrics across the entire product organization for senior leadership review. Facilitate Prioritization Decisions: Facilitate informed investment decisions by assisting Product Managers and cross-functional partners with financial analysis (e.g., ROI, cost-benefit) to support senior leadership in prioritizing initiatives. 3. Cross-Product Accountability & Launch Readiness Manage Complex Initiatives: Provide direct operational support and governance for complex, cross-product initiatives that require significant coordination between multiple Product teams and stakeholders. Ensure GTM Readiness: Partner with Product Managers and GTM functions (Commercialization, Product Marketing, etc) so that products are operationally, commercially, and technically ready for launch (including technical documentation, support models, training, and sales enablement). Hold Stakeholders Accountable: Implement and maintain a clear accountability framework for launch execution, ensuring all teams meet their commitments for bringing these complex initiatives to market. Requirements Education: Bachelor's degree or equivalent practical experience. Experience: 7+ years of progressive experience in an operational, strategic, or product-focused role, demonstrating senior-level process ownership and strategic impact as an Individual Contributor. Relevant Backgrounds: Prior experience in Product Management, Technical Program Management, Management Consulting (focused on operations/strategy), Chief of Staff (Product/Engineering), or dedicated Product Operations is highly relevant. Domain Expertise: Deep understanding of the FinTech, Payments, or integrated commerce ecosystem would be highly beneficial but is not required. Tools & Systems: Expert familiarity with Jira, Confluence, and other collaboration tools required for roadmap management and centralized product knowledge. Experience working with AI tools (e.g., knowledge base automation, generative AI for documentation) is a plus. Methodology: Proven ability to drive processes in a fast-paced Agile methodology environment. Process Leadership: Demonstrated ability to design, implement, and scale end-to-end operational processes that improve speed and consistency. Communication & Influence: Exceptional cross-functional communication and stakeholder management skills, with the ability to influence senior leaders across Engineering, Sales, and Finance.
    $56k-98k yearly est. 60d+ ago

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