Instructional Designer (QSR / Operations Training)
Department: Learning & Development
Reports to: VP Training
Steak n Shake is seeking an experienced Instructional Designer to create engaging, performance-driven training for our restaurant and corporate teams. This role partners closely with Operations and cross-functional teams to deliver learning that improves execution, guest experience, and retention.
This position is ideal for a learning professional who combines strong instructional design expertise with an understanding of quick-service restaurant (QSR), retail, or hospitality operations.
Responsibilities
Design and develop eLearning, instructor-led training, and job aids for frontline and leadership roles
Apply adult learning theory and instructional design models (ADDIE, SAM)
Align training with operational initiatives, menu changes, and promotions
Develop and manage content in the LMS; incorporate video and interactive learning
Evaluate training effectiveness using feedback, LMS data, and field metrics
Partner with Operations to pilot, refine, and roll out training programs
Visiting restaurants to observe operations, validate effectiveness, and gather feedback
Qualifications
Bachelor's degree in Instructional Design, Education, or related field, Master's degree a plus
5+ years instructional design experience (QSR, retail, or hospitality preferred)
5+ years' experience training frontline hourly teams and managers
Proficiency (3-5 years' experience) with eLearning tools (Articulate Storyline/Rise, Camtasia, Canva, Adobe, Vyond)
Strong communication, project management, and stakeholder collaboration skills with proven ability to meet deadlines
Data driven mindset with the ability to evaluate learning impact using Kirkpatrick type frameworks
Knowledge of food safety standards, QSR standards, and hospitality principles
Additional Details
You are in one of the following areas: Indianapolis, Cincinnati, Nashville, St. Louis, Atlanta, Tampa, Orlando
Average 5% travel for field observation, analysis, and implementation evaluation
Passion for operational excellence and learner-centered design
Role is fast-paced, operations-driven with high visibility and impact
Opportunity to directly influence guest experience, team performance/retention
About Steak n Shake
Steak ‘n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients. We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company.
$42k-53k yearly est. 22h ago
Looking for a job?
Let Zippia find it for you.
Team Member
Steak 'n Shake Fishers 4.4
Steak 'n Shake Fishers job in Fishers, IN
*****Hiring starting at $15 per hour*****
STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!
Do you want to be a part of something amazing? Do you like to exceed the norm and make a difference? If so, then you should join our family!
At our Fishers Steak 'n Shake we work hard and have fun while doing it! We are looking for line cooks which would complete the process of getting delicious steakburgers out to our guests in a timely manner while maintaining accuracy. If you can work under pressure and love our juicy steakburgers or our crispy french fries, this is the job for you!
You would prepare, cook, and assemble the guest orders. You ensure that the guest receives their order on time, hot, fresh, and accurate. This requires a sense of detail, productivity, and concentration as you play an essential element in the success of our Steak 'n Shake.
STEAK N SHAKE TEAM MEMBER JOB DESCRIPTION:
Team Members deliver the gold standard in service by providing the highest quality burgers and shakes. They prepare, cook, and assemble the guest orders. They support an environment of teamwork and demonstrate the Golden Rule.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
Benefits & Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
Visit: **************************
We use eVerify to confirm U.S. Employment eligibility.
$15 hourly 19d ago
Shift Manager
Buffalo Wild Wings 4.3
Plainfield, IN job
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$27k-33k yearly est. 4d ago
Busser
Cracker Barrel 4.1
Zionsville, IN job
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
Every great dining experience starts with a table that's clean, comfortable, and ready to welcome guests in - that's where you come in. As a Busser, you help set the tone for hospitality from the very beginning. You're doing more than clearing tables, you're resetting the stage for new memories to be made. Working closely with the dining room team, you'll keep things moving smoothly, helping create the kind of experience guests remember long after the meal is over.
So if you're someone who….
Spots what needs doing and jumps in to help
Feels proud of making things better for others
Stays organized and moves with purpose
Brings a team-first mindset
… come on in, we've been expecting you!
No restaurant experience? No worries. We'll teach you everything you need to know.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$18k-25k yearly est. Auto-Apply 60d+ ago
Meat Cutter
Golden Corral 4.1
Anderson, IN job
Our franchise organization, TBD Foods, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! The Meat Cutter's performance and the ability to cut for quality and quantity of product have a significant impact on the guest's dining experience. Top quality meat cutting ensures that the restaurant uses its product to optimize profit and that the Golden Corral guest receives full value in both product and service.
Food Production:
Cuts meat according to product specifications and time standards.
Complete use and following of the buffet production system to insure quality and shelf life compliance.
Rotates cut and boxed meat to ensure freshness.
Stocks and arranges the Meat Cooler in accordance with approved food safety guidelines.
Cleanliness:
To eliminate cross-contamination, sanitizes all surfaces between production of chicken and any other meat.
Recognizes that meat is bad when it is sticky, slick or smells bad.
Cleans and sanitizes the meat room according to cleanliness, service, and quality standards.
Follows local health department laws.
Operational Excellence:
Uses administration forms to maintain an inventory of all meat products and to determine the production level.
Notifies the Manager of any discrepancies in product or equipment.
Performs opening and closing administrative procedures.
Properly maintains equipment according to the Equipment Maintenance manual.
Performs duty roster tasks.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
$20k-26k yearly est. 11d ago
Register Operator
Wendy's 4.3
Whitestown, IN job
WHY WENDY'S
Our cashiers are the face of the company. Exceptional customer service skills are integral. Whether you meet the guest in person, drive-thru, car hop, or by phone, you will kindly greet the guest, take their order, fill drinks, accept payment, and put orders together. Cashiers are also responsible for maintaining a clean lobby area, filling straws, napkins, condiments, sweeping and mopping, and wiping down tables and drink stations. Menu knowledge is important, as is effective listening, speaking, and communication skills. Sensitivity to guests' individual needs is a must.
WHAT YOU CAN EXPECT
Job Types: Full-time, Part-time
Flexible Schedule
Employee Meals & Discounts
Paid Time Off
WHAT WE EXPECT FROM YOU
Essential Functions:
Answer guest questions regarding menu, pricing, and other related questions.
Operate a cash register.
Accept payment via cash, credit card, or gift card/certificate and make change when appropriate.
Balance cash drawer and open and close according to restaurant and cash handling procedures.
Calculate appropriate discounts to determine price.
Maintain appropriate portion control according to standards.
Wrap or bag food for guests.
Take and complete drink orders for guests.
Food preparation.
Maintain proper food handling standards.
Stocks restaurant and lobby area as needed.
Maintain restaurant cleanliness.
Other duties as required or assigned.
Benefits
Flexible schedule
Paid time off
Employee discount
$22k-27k yearly est. 60d+ ago
Dishwasher
Red Lobster 4.1
Kokomo, IN job
Why You Want to Work Here:
We offer weekly pay and competitive wages
Flexible scheduling
Options for medical, dental and vision starting at less than $10/week
Life insurance, short-term disability and voluntary benefits
401(k) retirement savings plan with a company match after 1 year of service
Anniversary pay (must meet eligibility requirements)
Discounted shift meals and a 25% discount when dining as a guest
Opportunities - we train and provide career opportunities so you can advance and grow
Who We Are:
It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces.
Your responsibilities as a Dishwasher/Utility will include, but are not limited to:
Cleaning and maintaining all areas of the restaurant
Cleaning and sanitizing all dishware, flatware, glassware, pots, pans and cooking utensils
Safely and correctly operating the dishwasher and other equipment
Emptying all trash in the kitchen and other areas
Working as one kitchen, by supporting the Cooks with prep work, preparation of our signature Cheddar Bay biscuits, and other tasks as needed
Focusing on your team and guests - every decision made should always have the guest and team in mind
Following all cleanliness and safety protocols
What it Takes to Succeed (Physical Job Requirements)
Must meet the minimum age requirement and authorized to work in the country you are applying
Culinary experience preferred
Ability to bend, reach, stoop and lift up to 50 pounds safely
Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
Team player with attention to detail and ability to multi-task
The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to be a part of the Red Lobster Family!
***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
$20k-24k yearly est. Auto-Apply 60d+ ago
Team Member
Steak 'n Shake Brownsburg 4.4
Steak 'n Shake Brownsburg job in Brownsburg, IN
Job Description
Team Member - Steak 'n Shake - Paying up to $18.25 per hour!
More Than a Job - Be Part of the Steak 'n Shake Legacy
At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes-it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation-self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.
When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters.
Why You'll Love Working Here
A fun, high-energy environment where your work makes a real difference
Flexible scheduling options
Learn first-hand from experienced Leaders
Career growth and development opportunities
We are a Maximum Wage Employer-we hire the best and pay the best
Benefits*
Medical/Rx
HSA with Employer Contribution
Dental
Vision
Life & Disability
Hospital Indemnity
Critical Illness
Accident
401(k) with 4% Employer Safe-Harbor Match (age 18 & older)
Perks
Flexible Scheduling
Meal Discounts
Employee Assistance Program
Paid Training
Discount Program
Associate Emergency Foundation
*
Benefits are subject to service and/or ACA eligibility requirements
What You'll Do
Greet every guest with a genuine smile
Create and maintain friendly eye contact
Speak with enthusiasm and warmth
Build real connections with guests to make them feel valued
Represent and uphold the vision and values of Steak 'n Shake
Take orders accurately and efficiently (including kiosk assistance)
Work well with your team to keep service fast and friendly
Stay adaptable, dependable, and focused during busy shifts
Follow all brand standards for food safety, cleanliness, and dress code
Stand and work on your feet for several hours at a time
What We're Looking For
Consistency and reliability-you show up ready to work every shift
Positive, cheerful attitude
Passion for serving and helping others
Strong customer service skills
Team-oriented mindset with great interpersonal skills
Detail-oriented and able to multitask
Works well independently and in a fast-paced team setting
Flexible schedule availability
Ability to lift and carry up to 50 lbs regularly
Ability to stand for extended periods
If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.
We use eVerify to confirm U.S. Employment eligibility.
$18.3 hourly 9d ago
Team Member
Steak 'n Shake Plainfield 4.4
Steak 'n Shake Plainfield job in Plainfield, IN
Job Description
Team Member - Steak 'n Shake - Paying up to $18.25 per hour!
More Than a Job - Be Part of the Steak 'n Shake Legacy
At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes-it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation-self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.
When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters.
Why You'll Love Working Here
A fun, high-energy environment where your work makes a real difference
Flexible scheduling options
Learn first-hand from experienced Leaders
Career growth and development opportunities
We are a Maximum Wage Employer-we hire the best and pay the best
Benefits*
Medical/Rx
HSA with Employer Contribution
Dental
Vision
Life & Disability
Hospital Indemnity
Critical Illness
Accident
401(k) with 4% Employer Safe-Harbor Match (age 18 & older)
Perks
Flexible Scheduling
Meal Discounts
Employee Assistance Program
Paid Training
Discount Program
Associate Emergency Foundation
*
Benefits are subject to service and/or ACA eligibility requirements
What You'll Do
Greet every guest with a genuine smile
Create and maintain friendly eye contact
Speak with enthusiasm and warmth
Build real connections with guests to make them feel valued
Represent and uphold the vision and values of Steak 'n Shake
Take orders accurately and efficiently (including kiosk assistance)
Work well with your team to keep service fast and friendly
Stay adaptable, dependable, and focused during busy shifts
Follow all brand standards for food safety, cleanliness, and dress code
Stand and work on your feet for several hours at a time
What We're Looking For
Consistency and reliability-you show up ready to work every shift
Positive, cheerful attitude
Passion for serving and helping others
Strong customer service skills
Team-oriented mindset with great interpersonal skills
Detail-oriented and able to multitask
Works well independently and in a fast-paced team setting
Flexible schedule availability
Ability to lift and carry up to 50 lbs regularly
Ability to stand for extended periods
If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.
We use eVerify to confirm U.S. Employment eligibility.
$18.3 hourly 9d ago
Team Member
Steak 'n Shake Smith Valley Greenwood 4.4
Steak 'n Shake Smith Valley Greenwood job in Greenwood, IN
Job Description
Team Member - Steak 'n Shake
More Than a Job - Be Part of the Steak 'n Shake Legacy
At Steak 'n Shake, being a Team Member means more than serving fresh burgers and milkshakes-it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation-self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.
When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters.
Why You'll Love Working Here
A fun, high-energy environment where your work makes a real difference
Flexible scheduling options
Learn first-hand from experienced Leaders
Career growth and development opportunities
We are a Maximum Wage Employer-we hire the best and pay the best
Perks
Flexible Scheduling
Meal Discounts
Employee Assistance Program
Paid Training
Discount Program
Associate Emergency Foundation
*
Benefits are subject to service and/or ACA eligibility requirements
What You'll Do
Greet every guest with a genuine smile
Create and maintain friendly eye contact
Speak with enthusiasm and warmth
Build real connections with guests to make them feel valued
Represent and uphold the vision and values of Steak 'n Shake
Take orders accurately and efficiently (including kiosk assistance)
Work well with your team to keep service fast and friendly
Stay adaptable, dependable, and focused during busy shifts
Follow all brand standards for food safety, cleanliness, and dress code
Stand and work on your feet for several hours at a time
What We're Looking For
Consistency and reliability-you show up ready to work every shift
Positive, cheerful attitude
Passion for serving and helping others
Strong customer service skills
Team-oriented mindset with great interpersonal skills
Detail-oriented and able to multitask
Works well independently and in a fast-paced team setting
Flexible schedule availability
Ability to lift and carry up to 50 lbs regularly
Ability to stand for extended periods
If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.
We use eVerify to confirm U.S. Employment eligibility.
$19k-24k yearly est. 18d ago
Baker
Golden Corral 4.1
Richmond, IN job
Our franchise organization, Captain Corral dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! The Baker has the important responsibility of preparing yeast rolls, cakes, pies, specialty desserts and other freshly baked products. The Baker always pays special attention to freshness, speed, cleanliness, and organization while carrying out his or her daily duties.
Food Production:
Prepares hand-made yeast rolls, cakes, pies, specialty desserts and other baked items.
Prepares breakfast bakery items on weekends to meet production needs.
Complete use and following of the buffet production system to ensure quality and shelf life compliance.
Operational Excellence:
Ensures that every product in the bakery is always fresh, tasty, visually appealing and hot, when appropriate.
Maintains quality by preparing all products following Golden Corral recipes and standards.
Maintains proper portioning and recipe yields.
Follows the Bakery and Dessert Café Production Guide.
Guest Service:
Is friendly and courteous to guests and assists them with baked goods.
Knows and follows position responsibilities as they relate to just-in-time delivery.
Cleanliness:
Performs duty roster and meets cleanliness, service, and quality standards.
Follows local health department laws.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
$18k-25k yearly est. 11d ago
Co Manager
Wendy's 4.3
Greenwood, IN job
Greenwood, MS
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$28k-38k yearly est. Auto-Apply 57d ago
Team Member
Steak 'n Shake Franklin 4.4
Steak 'n Shake Franklin job in Franklin, IN
Job Description
Team Member - Steak 'n Shake - Paying up to $18.25 per hour!
More Than a Job - Be Part of the Steak 'n Shake Legacy
At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes-it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation-self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.
When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters.
Why You'll Love Working Here
A fun, high-energy environment where your work makes a real difference
Flexible scheduling options
Learn first-hand from experienced Leaders
Career growth and development opportunities
We are a Maximum Wage Employer-we hire the best and pay the best
Benefits*
Medical/Rx
HSA with Employer Contribution
Dental
Vision
Life & Disability
Hospital Indemnity
Critical Illness
Accident
401(k) with 4% Employer Safe-Harbor Match (age 18 & older)
Perks
Flexible Scheduling
Meal Discounts
Employee Assistance Program
Paid Training
Discount Program
Associate Emergency Foundation
*
Benefits are subject to service and/or ACA eligibility requirements
What You'll Do
Greet every guest with a genuine smile
Create and maintain friendly eye contact
Speak with enthusiasm and warmth
Build real connections with guests to make them feel valued
Represent and uphold the vision and values of Steak 'n Shake
Take orders accurately and efficiently (including kiosk assistance)
Work well with your team to keep service fast and friendly
Stay adaptable, dependable, and focused during busy shifts
Follow all brand standards for food safety, cleanliness, and dress code
Stand and work on your feet for several hours at a time
What We're Looking For
Consistency and reliability-you show up ready to work every shift
Positive, cheerful attitude
Passion for serving and helping others
Strong customer service skills
Team-oriented mindset with great interpersonal skills
Detail-oriented and able to multitask
Works well independently and in a fast-paced team setting
Flexible schedule availability
Ability to lift and carry up to 50 lbs regularly
Ability to stand for extended periods
If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.
We use eVerify to confirm U.S. Employment eligibility.
$18.3 hourly 9d ago
Manager
Steak N Shake Co 4.4
Steak N Shake Co job in Fishers, IN
* Now Hiring for up to $22 per hour* Do you want to be a part of something amazing? Do you like to exceed the norm and make a difference? If so, then you should join our family! Our Fishers Steak 'n Shake is looking for individuals who are eager to grow and have fun while doing it! We are looking for an Assistant Manager to help with the day-to-day responsibilities of managing the restaurant, directing the employees, and ensuring guest satisfaction, as well as any delegated responsibilities (scheduling, ordering, inventory, etc...). The Assistant Manager will partner with the Franchise Partner to meet the business and strategic goals of the restaurant.
Qualifications:
* Previous management experience
* Have a great personality
* Willing to work nights and weekends
* Want to be a part of a team
* Ability to work in a fast-paced environment
* Capability to lift and carry up to 30 pounds
* Can identify and develop the talent next to you
When you join our family, we want you to have the advantage to grow both personally and professionally. Whatever your talents and aspirations are, there's an opportunity at Steak 'n Shake to match! We are determined to be the employer of choice!
Does this sound like a great partnership? Click now to apply today!!
We look forward to meeting you and having you join our team!
Work Location:
* One location
Work Remotely
* No
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
* Employee discount
* Flexible schedule
* Paid training
Physical Setting:
* Quick service & fast food restaurant
Shift:
* 8 hour shift
* Day shift
* Night shift
Education:
* High school or equivalent (Preferred)
Experience:
* Restaurant management: 1 year (Preferred)
License/Certification:
* Driver's License (Preferred)
Shift availability:
* Night Shift (Required)
Work Location: In person
$18-22 hourly 19d ago
Team Member
Steak 'n Shake Pendleton Pike Indianapolis 4.4
Steak 'n Shake Pendleton Pike Indianapolis job in Indianapolis, IN
STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. We offer flexible schedules on day shift and night shift. We are determined to be the employer of choice, placing employees first.
STEAK N SHAKE TEAM MEMBER JOB DESCRIPTION:
Team Members deliver the gold standard in service by providing the highest quality burgers and shakes. They prepare, cook, and assemble the guest orders. They support an environment of teamwork and demonstrate the Golden Rule.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
Benefits & Perks
Employee discount, Flexible schedule
Visit: **************************
We use eVerify to confirm U.S. Employment eligibility.
$22k-26k yearly est. 13d ago
Team Member
Steak 'n Shake 4.4
Steak 'n Shake job in Indianapolis, IN
THE SHAKEBAR by STEAK n SHAKE IS HIRING TEAM MEMBERS LOOKING TO MAKE A DIFFERENCE!
Requires a minimum age of 18.
This is a part time position, and hours vary depending on events at Gainbridge Fieldhouse!
We have exciting times ahead at ShakeBar by Steak n Shake. We sell an experience and are looking for enthusiastic, energetic, team-oriented people with a fun-loving attitude to provide the Gold Standard in hospitable service to our Guests at Gainbridge Fieldhouse. Experience the dynamic crowds of athletic events, concerts and other events and become a member of a team determined to be the employer of choice, putting employees first!
SHAKE BAR TEAM MEMBER JOB DESCRIPTION
Team Members at The ShakeBar by Steak n Shake delivers the Gold Standard in Hospitality by providing the highest quality milkshakes, not available anywhere else, like our Crazy Shakes. We interact with Guests and prepare every Shake to order with enthusiasm and attention to detail. We support each other in a high energy environment of teamwork while demonstrating the Golden Rule!
YOU:
·
Demonstrate the Golden Rule!
·
Have a competitive spirit and a desire to win!
·
Possess high character and high competence!
·
Are energetic with a superb attention to detail!
·
Desire to improve the lives of others!
US:
·
Desire to improve the lives of our Guests and Employees!
·
Committed to you, your development and successful journey!
·
We place trust above all else. This builds loyalty.
·
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer!
·
Desire to lead and dominate the premium Shake segment of the restaurant industry, the ShakeBar shakes are second to none!
·
Our pace is FAST, Focused and Effective!
We use eVerify to confirm U.S. Employment eligibility.
$18k-23k yearly est. 26d ago
Corporate
Steak 'n Shake 4.4
Steak 'n Shake job in Indianapolis, IN
Welcome to the Steak n Shake Team! This posting is used for all Steak n Shake, Inc. Corporate Employees which includes a variety of positions.
The job description for your specific position will be provided to you, if you haven't already received it. We use eVerify to confirm U.S. Employment eligibility.
$80k-104k yearly est. 8d ago
General Manager
Steak N Shake Co 4.4
Steak N Shake Co job in Muncie, IN
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak 'n Shake procedures, policies and specifications which deliver the Steak 'n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
* Team Function/Scope: This position serves as the primary leader of a single Steak 'n Shake Restaurant
* Department: Operations - Restaurant
* Reports to: Division President
* FLSA: Exempt
* Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
* Create an environment of sales growth through guest focus and delivery of Steak 'n Shake procedures and policies
* Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak 'n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
* Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
* Deliver best in class Gold Standard service
* Lead by Example
* Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
* Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
* Has the final authority over discipline and termination decisions
* Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage "other supplies" and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak 'n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
* Implements procedures, training and programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Mission, Vision and Principles
* Interviews and hires Associates within compliance of FLSA and Steak 'n Shake guidelines
* Takes responsibility for financial results
* Serves as a resource to colleagues and as a mentor to less experienced Managers
* Analyzes and provides solutions using Steak 'n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
* Restaurant Associates and Trainers • Restaurant Management
* Division President
Secondary:
* Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
* High School graduate or equivalent education preferred
* Certified in all Service and Production Stations at Steak 'n Shake or equivalent experience
* ServSafe certified
* Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
* Positive, motivating communication skills • Strong organization and time management skills
* Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
* Ability to read, write, perform mathematical calculations and analyze data
* Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
* Able to work in excess of 50 hours per week while standing, walking and stretching
* Able to lift, carry, push and pull 30 lbs
* Able to perform any task performed by a service or production associate
* Able to see across the restaurant to monitor and oversee the operation
* Able to legally operate a motor vehicle
* Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
* Key Metrics
* Food Management System
* Labor Management System
* Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
* Field Training Manager
* Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
$39k-55k yearly est. 7d ago
Register Operator
Wendy's 4.3
Plainfield, IN job
WHY WENDY'S
Our cashiers are the face of the company. Exceptional customer service skills are integral. Whether you meet the guest in person, drive-thru, car hop, or by phone, you will kindly greet the guest, take their order, fill drinks, accept payment, and put orders together. Cashiers are also responsible for maintaining a clean lobby area, filling straws, napkins, condiments, sweeping and mopping, and wiping down tables and drink stations. Menu knowledge is important, as is effective listening, speaking, and communication skills. Sensitivity to guests' individual needs is a must.
WHAT YOU CAN EXPECT
Job Types: Full-time, Part-time
Flexible Schedule
Employee Meals & Discounts
Paid Time Off
WHAT WE EXPECT FROM YOU
Essential Functions:
Answer guest questions regarding menu, pricing, and other related questions.
Operate a cash register.
Accept payment via cash, credit card, or gift card/certificate and make change when appropriate.
Balance cash drawer and open and close according to restaurant and cash handling procedures.
Calculate appropriate discounts to determine price.
Maintain appropriate portion control according to standards.
Wrap or bag food for guests.
Take and complete drink orders for guests.
Food preparation.
Maintain proper food handling standards.
Stocks restaurant and lobby area as needed.
Maintain restaurant cleanliness.
Other duties as required or assigned.
Benefits
Flexible schedule
Paid training
$22k-27k yearly est. 60d+ ago
Team Member
Steak 'n Shake Mooresville 4.4
Steak 'n Shake Mooresville job in Mooresville, IN
STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. We offer flexible schedules on day shift and night shift. We are determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. We offer various stations to choose from (grill, drive thru, milkshakes, sandwich assembly).
STEAK N SHAKE TEAM MEMBER JOB DESCRIPTION:
Team Members deliver the gold standard in service by providing the highest quality burgers and shakes. They prepare, cook, and assemble the guest orders. They support an environment of teamwork and demonstrate the Golden Rule.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
Benefits & Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
Visit: **************************
We use eVerify to confirm U.S. Employment eligibility.