Join Our Dynamic Team as a Workers' Comp Claims Oversight Specialist!
Claims Oversight Specialist
Job Type: Full-time Exempt
Salary: $71,000 - $95,000
Who We Are: EmployInsure LLC delivers Engineered Employment Products designed to eliminate gaps from antiquated practices and enable Frictionless Employment for customers across the employment value chain. Our Mission is to
inspire
and
redefine
the relationship between industry and individual by
transparently connecting
all buyers and sellers of talent to
create maximum value
.
Our diverse team is powered by forward-thinkers, innovators, and rapid problem-solvers. We are committed to making a significant impact to scale the company. We believe in fostering a collaborative and inclusive work environment where every voice is heard and valued.
EmployInsure is the parent company of its brands; Samuel Hale and Evoove, in exclusive partnership with the PACT. To learn more about us and our family of companies, check out our websites!
Home - Samuel Hale - California Workers' Comp Fraud Savings
Evoove | Centralized Staffing Solutions
The PACT Life - Welcome to The PACT
Our Core Values:
Entrepreneurial Spirit: A mindset that involves seeking out change, taking risks, and pursuing new opportunities.
Quest for a Deeper Understanding: A true professional never stops getting better at their craft. They practice and measure, and debate over their understanding of the truth, embodying a growth mindset.
The Stockdale Paradox: We confront the brutal honesty of our current reality while always maintaining an unwavering faith in our ability to overcome all challenges that get in our way. We have toughness, determination, and passionate belief!
Job Description:
We seek to hire an experienced Claims Oversight Specialist to join our claims oversight team. The ideal candidate will have experience in California workers' compensation, denying, settling, or authorizing payments to workers' comp claims. In this role, you will be responsible for corresponding with policyholders, claimants, witnesses, attorneys, etc., to gather important information to support contested claims.
Investigating claims and compiling reports within the given timeframe after receipt of the first injury report
Preparing and delivering claims updates and reviews to internal stakeholders and clients
Strategically handle investigations and tactically tackle issues
Requesting records as required
Notifying the employer of his or her claim determination based on findings
Collecting and evaluating claims and authorizing payments
Keeping in contact with the injured worker and the medical professionals concerning the status of the injury and plans for treatment
Contacting the claimant's employers or doctors for additional information if the claim is questionable
Assessing settlement decisions and opportunities
Being present at mediations, either by phone or in person
Ensuring that injured workers are taken care of appropriately and on time
Basic Qualifications:
2+ years of direct workers' comp claims experience
1+ years of California workers' comp experience
Good time management skills
Adequate knowledge of relevant regulations
Skilled customer service skills and attention to detail
Demonstrated experience investigating workers' comp claims
Excellent customer support
Extensive claim review experience
Prior claim settlement experience
Insurance claims management software experience and technical proficiency
We Offer a Best-in-Class Professional Benefits Package to Support our Employees:
Comprehensive premium Healthcare Coverage: Medical, dental, and vision plans: Employees 100% covered by the company. Low deductibles for spouse/partner and dependents
Generous Paid Time Off: Unlimited paid time off policy and paid holidays
Profit Sharing Plan: Share in the success of the company
Retirement Savings Plans: 401(k) with 5% company match to help you secure your financial future
Lifetime pension plan: Vest into our pension plan for a lifetime income
Wellness Support: Access to wellness programs, mental health resources, financial counseling, legal support, and employee assistance programs.
Professional Growth Opportunities: Learning resources to help you thrive.
Death Benefits: Company-paid to protect you and your loved ones.
Flexible Work Options: Hybrid or remote work arrangements (where applicable).
Exclusive Perks: Employee discounts, commuter benefits, and more.
Join us and experience a benefits package designed to empower your well-being, career growth, and personal goals!
Samuel Hale is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Samuel Hale is an E-Verify company. For more information, please review our Participation and Your Right to Work.
California Privacy Notice for Job Applicants
If you are a California resident, we collect and use the personal information you provide in your application for recruiting, hiring, and compliance purposes in accordance with the CCPA/CPRA. We do not sell or share applicant personal information as those terms are defined by law. For details about what we collect, how we use it, and your privacy rights, please review our
California Applicant & Employee Privacy Notice
at ********************************* or contact us at ****************************.
$71k-95k yearly 5d ago
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Architectural Visualization Specialist
Florim USA 4.4
Clarksville, TN jobs
Important: Must be authorized to work in the United States without sponsorship.
Florim USA, the American subsidiary of Florim Group, is a leading provider of porcelain tile solutions based in Clarksville, TN. We pride ourselves on our commitment to innovation, quality, and ecological mindfulness. With over two decades of experience, our facility stands as one of North America's largest and most technologically advanced porcelain manufacturing plants. At Florim USA, we're dedicated to producing sustainable, high-quality products while making a positive impact on society and the environment. Distributed under our MILE stone brand, Florim USA proudly offers uniquely styled, Sustainable Tile, made in the USA, in over 2500 stores nationwide.
Position Summary
We are seeking a creative and technically skilled Architectural Visualization Specialist to join our Corporate Marketing team. This role goes beyond product rendering-our ideal candidate has both the technical ability to produce photorealistic digital scenes and the creative vision of an interior designer. You will create inspiring, high-quality environments that showcase our tile products in realistic, ergonomic, and visually compelling ways.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
3D Product Rendering: Model high-resolution 3D visualizations that accurately depict product finishes, textures, and details.
Architectural Visualizations: Design photorealistic interior and exterior environments that highlight tile applications in inspiring, real-world settings.
Animation & Multimedia: Create animations and motion assets, ensuring optimized performance for web and digital platforms.
Pipeline & Asset Management: Manage 3D asset workflows, rendering outputs, and archival of reusable content.
Creative Strategy Participation: Contribute design insight during brainstorming sessions and campaign planning.
Deadline & Budget Management: Deliver projects on schedule while adhering to budget expectations.
Industry Awareness: Stay updated on design trends, visualization tools, and emerging technologies.
Digital Library Maintenance: Organize and maintain visualization libraries, ensuring brand compliance.
Core Competencies:
Interior Design Insight: Strong knowledge of modern and contemporary space planning, ergonomic layout, lighting (natural/artificial), and color theory.
3D Visualization Expertise: Skilled in Blender, 3ds Max, Cinema 4D, or SketchUp; rendering engines such as V-Ray, Redshift, or Cycles.
Design Tools: Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere) for post-production and video editing.
Creativity & Vision: Ability to transform products into inspiring, market-ready visual narratives.
Communication: Strong ability to present design concepts clearly and persuasively.
Organization: Capable of managing multiple projects simultaneously with attention to detail.
Collaboration: Works effectively with cross-functional teams.
Customer Orientation: Designs with the client perspective in mind, balancing inspiration and practicality.
Innovation & Learning: Actively seeks out new design tools, workflows, and trends to elevate work.
What We're Looking For:
Bachelor's degree in Digital Design, Architecture, Interior Design, Graphic Design, or related field; or equivalent combination of education and experience.
Proven professional experience in architectural visualization, interior design rendering, or related digital design role.
Portfolio demonstrating both photorealistic rendering skills and creative design capability.
Proficiency in 3D visualization software and rendering engines (Blender, 3ds Max, Cinema 4D, V-Ray, etc.).
Strong knowledge of Adobe Creative Suite (Photoshop, After Effects, Premiere).
Florim USA is proud to be a company committed to our employees' well-being and the well-being of the environment and communities in which we operate. We offer a competitive salary and benefits package, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement, and more.
Florim USA is a drug-free workplace. All hires are required to pass a pre-employment drug test. Florim USA provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law.
$44k-58k yearly est. 5d ago
Entry Level Vehicle Service Specialist
Valvoline Instant Oil Change 4.2
Laguna Hills, CA jobs
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $21.50 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#
$21.5 hourly 18h ago
Sales Support Specialist
Delta Electronics Americas 3.9
Los Angeles, CA jobs
Sales Operations Specialist
About the Role:
We're looking for a Sales Support Specialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service
Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up
Works cross functionally with manufacturing and management teams and resolving issues timely as required
Proactively interface with customers and serve as a point of main contact as request
Coordinate sales related activities and maintain/monitor accurate data with efficiency
Prepare sales operation reports and presentation materials as request
Support sales administrative related functions
Exercise creative thinking and apply experiences to improve processes as needed
Qualifications & Skills
Bachelor's degree in Business, Operations, or a related field (preferred).
Proficient in Microsoft Office (Excel, PowerPoint) and SAP.
Background in B2B and distribution business models; experience in tech industries is a plus.
2-5 years in Sales Operations, Business Operations, or Account Support roles. Previous experience supporting sales management preferred.
Ability to work effectively under pressure and meet challenging targets.
Strong sense of accountability, ownership, and a positive attitude.
Excellent problem-solving skills with attention to detail for coordinating and following up on requests.
Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced environment.
Strong written and verbal communication skills to engage with customers and internal stakeholders.
Team player with flexibility and the ability to self-manage.
Preferred: Operational experience in distribution business.
$70k-108k yearly est. 3d ago
Client Appointment Specialist
Riverview Decks 4.5
Knoxville, TN jobs
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
$39k-73k yearly est. 37d ago
Client Appointment Specialist
Riverview Decks 4.5
Knoxville, TN jobs
Job Description
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Compensation:
$55,300 - $65,400 yearly
Responsibilities:
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Qualifications:
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
About Company
Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency.
Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first.
Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives.
Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you.
Zero Excuses - We tolerate zero excuses in our environment.
$55.3k-65.4k yearly 8d ago
Technical Support Specialist, Water Meters
Pace Supply 4.4
Sacramento, CA jobs
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
$42k-76k yearly est. Auto-Apply 25d ago
GCS Client Experience Specialist
Konica Minolta 4.4
Ramsey, MN jobs
Konica Minolta currently has an exciting opportunity for a GCS Client Experience Specialist! Responsibilities * Client Engagement * Act as a trusted advisor to clients by guiding them through Konica Minolta's Managed Service Delivery methodologies and best practices
* Participate in client discovery sessions to capture detailed requirements for deployments, incident resolution, and solution management
* Collaborate with clients & internal teams to define support roles, document expectations, and influence deliverables to meet strategic objectives
* Account & Project Management
* Serve as the primary point of contact for assigned, high-profile managed accounts, ensuring clear communication and accountability throughout the engagement lifecycle
* Drive onboarding and deployment for enterprise, national, and global accounts by delivering documentation and conducting service team briefings for seamless implementation
* Develop and execute hardware, solution, and service strategies tailored to client needs, while monitoring progress and implementing improvement plans
* Produce detailed monthly and quarterly service performance reports by integrating data from client systems, KM platforms, and fleet tools
* Facilitate Monthly Operations Reviews with clients and internal teams to ensure alignment on performance, goals, and improvement opportunities
* Deliver timely status updates and insights to internal and external stakeholders using clear, multi-channel communication methods
* Document and Process Development
* Create comprehensive implementation guides and operational documentation for technical teams, including deployment and communication templates
* Design and maintain workflows, support processes, and training materials to enhance internal team readiness and consistency
* Operational Support
* Communicate client-specific technical and program requirements to installation teams for accurate deployment of hardware and solutions
* Validate and reconcile client fleet assets across multiple data sources, providing accurate reporting and actionable insights, including opportunities for optimization
* Monitor SLA compliance, resolve escalations promptly, and ensure contractual obligations are operationalized effectively
* Complete projects and tasks as assigned by management
Qualifications
* Excellent verbal and written communication skills, including platform skills
* Knowledge of systems and applications used to support coordination efforts
* Good understanding of business process workflows
* Good customer service and interpersonal skills
* Good time management skills
* Outstanding presentation skills - verbal and written
* Ability to assess workload and prioritize tasks based on urgency
* Basic networking knowledge & troubleshooting skills
* Ability to problem solve and perform advanced troubleshooting with minimal assistance
* Proficient computer skills- Microsoft Office, Word, Excel, PowerPoint (Access/SQL preferred)
* Positive attitude and collaborates well with other team members
* Detail oriented and excellent organizational skills
* Working in team environments and working closely with high level client stakeholders
* Proven track record in problem solving and business process design
* Ability to multi-task work in a fast-paced environment
* Occasional travel possible
About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne " 20 années d'excellence, d'innovation et de résultats " tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI " A3 Line of the Year " 2021 et 2025 et " Most Colour Consistent A3 Brand " 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
$38k-48k yearly est. Auto-Apply 11d ago
E-commerce Operation Specialist
Tenergy 4.2
Fremont, CA jobs
Located in the heart of Silicon Valley, Tenergy is a total power solution provider in the rechargeable battery and renewable energy industry. With more than 20 years of reputation and track record, Tenergy is a recognized leading battery brand and Power solution partner in the fast growing renewable energy sector. Tenergy serves broad spectrums of customers for their applications including consumer electronics smart devices, industrial application, medical, electrical transportation and power storage. The application and business possibility with our products is endless with increasing needs for mobility and durable power. Tenergy offers competitive products in the market due to our global logistics, scale, quality, and commitment to customer satisfaction.
Job Description
Tenergy has strong presence in both B2B and B2C sectors. We are looking for a new addition to our E-commerce team. This role focuses on listing management and optimization, performance tracking and analysis to ensure product listings are accurate, engaging, and performing effectively, digital marketing and E-commerce operation. The ideal candidate is detail-oriented, data-driven, and eager to learn the operational side of marketplace management.
The key duties may include the followings:
Create, update, and optimize product listings across multiple online platforms, including the company website, Amazon, Walmart, and eBay.
Conduct advanced keyword research using SEO and AI-powered tools to enhance product visibility and conversions.
Develop high-quality product descriptions and leverage AI tools for copy optimization, search analysis, and competitor benchmarking.
Manage end-to-end eCommerce inventory operations: replenishment forecasting, shortage/discrepancy reconciliation, and RMA processing.
Collaborate closely with the design team to produce promotional materials, including AI-generated product images, lifestyle visuals, short-form videos, banners, landing pages, and campaign assets.
Coordinate, execute, and QA email deployments to ensure all elements (pricing, coupon codes, segmentation, links, UTM tagging) are accurate and functional.
Build, organize, and maintain email lists and customer segments to support targeted campaign initiatives, including subscriber acquisition, A/B testing, and lifecycle marketing.
Analyze marketing and sales performance data to create actionable insights, reports, and dashboards for management.
Monitor product listing performance and execute data-driven strategies to improve rankings, click-through rates, conversions, and category share.
Utilize AI and automation tools to streamline workflow, enhance productivity, and support daily operations.
Qualifications
1+ years of hands-on eCommerce B2C retail experience with strong understanding of marketplace best practices, merchandising, and performance optimization.
1+ years of experience using a Content Management System (CMS) in an eCommerce environment.
Strong knowledge of B2C eCommerce fundamentals: UX, design principles, content management, analytics, SEO/SEM, order management systems, payment processors, fraud controls, tax basics, and warehouse operations.
Basic understanding of HTML for updating product pages and troubleshooting formatting issues.
Advanced proficiency with AI tools (for search optimization, content generation, product image/video creation, analytics) and Microsoft Office Suite (Excel, Word, PowerPoint).
Experience with social media platforms (Facebook, Instagram, TikTok, X/Twitter) and basic paid/organic marketing strategies.
Knowledge of email marketing platforms (Klaviyo, Mailchimp, HubSpot, etc.) including segmentation, automation, and performance measurement.
Familiarity with A/B testing methodologies and the ability to plan, execute, analyze, and apply insights to future campaigns.
Strong analytical mindset with ability to interpret data and make recommendations.
Additional Information
Salary: $50K-$70K annually
Benefits:
401(k)
401(k) matching
Dental insurance
Medical insurance
Vision insurance
Flexible spending account
PTO/Paid Sick Leave
Holidays
$50k-70k yearly 27d ago
E-commerce Operation Specialist
Tenergy 4.2
Fremont, CA jobs
Located in the heart of Silicon Valley, Tenergy is a total power solution provider in the rechargeable battery and renewable energy industry. With more than 20 years of reputation and track record, Tenergy is a recognized leading battery brand and Power solution partner in the fast growing renewable energy sector. Tenergy serves broad spectrums of customers for their applications including consumer electronics smart devices, industrial application, medical, electrical transportation and power storage. The application and business possibility with our products is endless with increasing needs for mobility and durable power. Tenergy offers competitive products in the market due to our global logistics, scale, quality, and commitment to customer satisfaction.
Job Description
Tenergy has strong presence in both B2B and B2C sectors. We are looking for a new addition to our E-commerce team. This role focuses on listing management and optimization, performance tracking and analysis to ensure product listings are accurate, engaging, and performing effectively, digital marketing and E-commerce operation. The ideal candidate is detail-oriented, data-driven, and eager to learn the operational side of marketplace management.
The key duties may include the followings:
Create, update, and optimize product listings across multiple online platforms, including the company website, Amazon, Walmart, and eBay.
Conduct advanced keyword research using SEO and AI-powered tools to enhance product visibility and conversions.
Develop high-quality product descriptions and leverage AI tools for copy optimization, search analysis, and competitor benchmarking.
Manage end-to-end eCommerce inventory operations: replenishment forecasting, shortage/discrepancy reconciliation, and RMA processing.
Collaborate closely with the design team to produce promotional materials, including AI-generated product images, lifestyle visuals, short-form videos, banners, landing pages, and campaign assets.
Coordinate, execute, and QA email deployments to ensure all elements (pricing, coupon codes, segmentation, links, UTM tagging) are accurate and functional.
Build, organize, and maintain email lists and customer segments to support targeted campaign initiatives, including subscriber acquisition, A/B testing, and lifecycle marketing.
Analyze marketing and sales performance data to create actionable insights, reports, and dashboards for management.
Monitor product listing performance and execute data-driven strategies to improve rankings, click-through rates, conversions, and category share.
Utilize AI and automation tools to streamline workflow, enhance productivity, and support daily operations.
Qualifications
1+ years of hands-on eCommerce B2C retail experience with strong understanding of marketplace best practices, merchandising, and performance optimization.
1+ years of experience using a Content Management System (CMS) in an eCommerce environment.
Strong knowledge of B2C eCommerce fundamentals: UX, design principles, content management, analytics, SEO/SEM, order management systems, payment processors, fraud controls, tax basics, and warehouse operations.
Basic understanding of HTML for updating product pages and troubleshooting formatting issues.
Advanced proficiency with AI tools (for search optimization, content generation, product image/video creation, analytics) and Microsoft Office Suite (Excel, Word, PowerPoint).
Experience with social media platforms (Facebook, Instagram, TikTok, X/Twitter) and basic paid/organic marketing strategies.
Knowledge of email marketing platforms (Klaviyo, Mailchimp, HubSpot, etc.) including segmentation, automation, and performance measurement.
Familiarity with A/B testing methodologies and the ability to plan, execute, analyze, and apply insights to future campaigns.
Strong analytical mindset with ability to interpret data and make recommendations.
Additional Information
Salary: $50K-$70K annually
Benefits:
401(k)
401(k) matching
Dental insurance
Medical insurance
Vision insurance
Flexible spending account
PTO/Paid Sick Leave
Holidays
$50k-70k yearly 29d ago
Commercial/Fixtures Quotations Specialist
Ferguson Enterprises, LLC 4.1
Pomona, CA jobs
**Job Posting:** Since 1953, Ferguson has been a trusted source of quality supplies for a wide range of industries. **Together We Build Better** infrastructure, better homes, and better businesses. Our mission is to make our customers' complex projects simple, successful, and sustainable. As a Fortune 500 company with approximately 36,000 associates across 1,700 locations, Ferguson delivers best-in-class products, services, and capabilities in industries such as Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. At Ferguson, you'll join a community of proud associates united by a shared purpose: building something meaningful. Here, you'll build a career you can believe in.
As a **Quotations Specialist** , you will play a key role in developing quotations for Commercial Fixture projects while fostering strong relationships with branches, vendor representatives, and customers. Your work ensures accuracy, timeliness, and exceptional customer service.
**Responsibilities**
+ Analyze specifications, including sketches, blueprints, bills of material, or sample layouts.
+ Assess cost-effectiveness of products, projects, or services, tracking actual costs relative to bids as projects progress.
+ Gather data for quote preparation, enter new quotes, and contact vendors for job pricing.
+ Collaborate with partners and clients to determine project scope, specifications, and requirements; perform necessary calculations.
+ Stay current on new products, trends, market costs, and pricing.
+ Follow up on customer quotes and ensure timely vendor pricing.
+ Coordinate with vendors to resolve pricing-related issues.
+ Deliver completed quotes to sales representatives or customers at least one day before the due date.
+ Confer with owners, contractors, and subcontractors on changes and adjustments to cost estimates.
+ Use and maintain Smartsheet and/or BidTracer to update summaries, trackers, and manage orders.
+ Develop knowledge of Ferguson's products, services, and customers by working closely with experienced team members.
+ Recommend products and services that align with client needs.
+ Assist Project Managers with project execution according to established plans and methodologies.
+ Identify and gather resources to complete projects successfully.
+ Build and maintain effective sales relationships with major accounts/customers.
+ Participate in corporate initiatives related to pricing functions and processes.
**Qualifications**
+ 3+ years of experience in quotations development preferred (not required).
+ Strong organizational skills with attention to detail and time management.
+ Excellent written and verbal communication skills across all organizational levels.
+ Ability to lead and motivate individuals.
+ Proficiency in Microsoft Office 365 Suite (especially Teams and Outlook).
+ Experience with commercial plumbing projects (bid process or project management).
+ Strong understanding of Ferguson's vendor programs.
+ Flexible and adaptable; able to manage multiple priorities.
+ Self-motivated and goal-oriented.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
**Pay Range:**
-
$4,708.34 - $7,900.00
-
**_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._**
-
This role is Bonus or Incentive Plan eligible.
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (******************************************************************
$4.7k-7.9k monthly 14d ago
Commercial/Fixtures Quotations Specialist
Ferguson 4.1
Pomona, CA jobs
Job Posting: Since 1953, Ferguson has been a trusted source of quality supplies for a wide range of industries. Together We Build Better infrastructure, better homes, and better businesses. Our mission is to make our customers' complex projects simple, successful, and sustainable. As a Fortune 500 company with approximately 36,000 associates across 1,700 locations, Ferguson delivers best-in-class products, services, and capabilities in industries such as Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. At Ferguson, you'll join a community of proud associates united by a shared purpose: building something meaningful. Here, you'll build a career you can believe in.
As a Quotations Specialist, you will play a key role in developing quotations for Commercial Fixture projects while fostering strong relationships with branches, vendor representatives, and customers. Your work ensures accuracy, timeliness, and exceptional customer service.
Responsibilities
* Analyze specifications, including sketches, blueprints, bills of material, or sample layouts.
* Assess cost-effectiveness of products, projects, or services, tracking actual costs relative to bids as projects progress.
* Gather data for quote preparation, enter new quotes, and contact vendors for job pricing.
* Collaborate with partners and clients to determine project scope, specifications, and requirements; perform necessary calculations.
* Stay current on new products, trends, market costs, and pricing.
* Follow up on customer quotes and ensure timely vendor pricing.
* Coordinate with vendors to resolve pricing-related issues.
* Deliver completed quotes to sales representatives or customers at least one day before the due date.
* Confer with owners, contractors, and subcontractors on changes and adjustments to cost estimates.
* Use and maintain Smartsheet and/or BidTracer to update summaries, trackers, and manage orders.
* Develop knowledge of Ferguson's products, services, and customers by working closely with experienced team members.
* Recommend products and services that align with client needs.
* Assist Project Managers with project execution according to established plans and methodologies.
* Identify and gather resources to complete projects successfully.
* Build and maintain effective sales relationships with major accounts/customers.
* Participate in corporate initiatives related to pricing functions and processes.
Qualifications
* 3+ years of experience in quotations development preferred (not required).
* Strong organizational skills with attention to detail and time management.
* Excellent written and verbal communication skills across all organizational levels.
* Ability to lead and motivate individuals.
* Proficiency in Microsoft Office 365 Suite (especially Teams and Outlook).
* Experience with commercial plumbing projects (bid process or project management).
* Strong understanding of Ferguson's vendor programs.
* Flexible and adaptable; able to manage multiple priorities.
* Self-motivated and goal-oriented.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
* Pay Range:
* $4,708.34 - $7,900.00
* Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
* This role is Bonus or Incentive Plan eligible.
* Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
* The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
$4.7k-7.9k monthly Auto-Apply 13d ago
Production Scheduling Specialist
Majestic Steel 4.2
Fontana, CA jobs
Majestic Steel is seeking a detail-oriented Production Scheduling Specialist to plan production work orders on our internal processing lines! In this role, you will coordinate and communicate work orders to all relevant parties. You will collaborate with the sales team, operators, and plant manager to address inquiries and ensure smooth operations. If you thrive in a fast-paced environment and possess strong organizational skills, apply now to join our team!
Why Work With Us:
Work Setting: Onsite Monday-Friday (Shift Hours-TBD)
Benefits: Medical, Dental and Vision Insurance, 401k Retirement Plan, Life Insurance, Disability Insurance, , PTO, Paid Holidays, and more!
Impact: You will be the vital link between production and sales, ensuring customer orders are processed and shipped efficiently. Your expertise in optimizing production schedules will directly contribute to the company's success, customer satisfaction, and competitive edge in the market.
What You'll Do:
Plan and cost production jobs efficiently to ensure timely outbound shipments
Maintain optimal finished goods stocking levels and identify opportunities for utilization
Anticipate and proactively resolve potential production concerns
Enhance data accuracy by reviewing completed work orders and reporting discrepancies
Continuously improve processes to increase efficiency and reduce production costs
Other job-related duties and special projects as assigned
Who We're Looking For
Education & Experience:
Minimum two (2) years of experience in production scheduling or planning related role
Ability to learn ERP system functions and manufacturing concepts
Technical Proficiency:
Experience with Microsoft Office products and Windows-based applications
Skills:
Exceptional communication skills, both verbal and written, with the ability to effectively convey information and ideas across all organizational levels
Strong analytical, mathematical, and problem-solving abilities to gather insights, develop solutions, and drive process improvements
Highly organized and self-motivated, with the capacity to prioritize and manage multiple projects in a fast-paced environment
Customer-centric mindset and professional, enthusiastic demeanor
Continuous learner with a passion for expanding knowledge and skills
Creative, innovative, and strategic thinker with a proven track record of implementing effective solutions
What Makes You Stand Out
Bachelor's degree
Two (2) years of experience in production scheduling or planning related role
Steel industry experience in a service center or processing environment
Additional
Must be able to work outside normal business hours/days as needed.
Must be able to travel occasionally and work at an outside location.
Salary Range: $24.00 - $33.00 per hour/ based on experience
At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.
$24-33 hourly 52d ago
Soldering Specialist
Nextek 3.5
Madison, AL jobs
Nextek, Inc. is a niche market, technology-driven Electronics Manufacturing Services (EMS) company, founded in 1995. We offer precision electronic assembly and engineering services to customers with needs-driven, non-commodity products. We partner with companies who have unique product needs and who seek a high level of reliability, commitment and professional service from their manufacturing partners.
EOE AA M/F/Vet/Disability
Job Description
Soldering Specialists needed to perform SMT touch-up and basic repair of PCB's (printed circuit boards). Final Assembly required. Candidates must have strong soldering skills, working knowledge of PCB component identification, ability to use microscope, understand/follow work instructions, able to work well within a fast-paced team environment and able to work mandatory overtime as required.
Qualifications
Minimum 2 years experience within Electronics Manufacturing environment
Current or Recent IPC-A-610 or J-STD 0001 Certification
High School Diploma or Equivalent
US Citizenship required
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-94k yearly est. 16h ago
VMS Billing Specialist (2025-3196)
Prolink 4.2
Cincinnati, OH jobs
The VMS Billing Specialist position is within Prolink's Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments. RESPONSIBILITIES
* Collaborate and communicate effectively with internal and external teams
* Create and update Standard Operating Procedures
* Understand and review client contracts
* Respond timely to email requests
* Participate in training sessions and webinars
* Dispute and follow up on exceptions within contracted timeframes
* Timely invoicing to clients based upon contract specifications and client requirements
* Complete root cause analysis to prevent variances
* Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.)
* Work with assigned stakeholders to meet weekly cash goals
* Review remittance for cash applications in timely manner
* Complete Month End reconciliations
* Perform other related duties as assigned
REQUIREMENTS
* Experience with vendor management systems and billing
* 2+ years of experience in a related field
* Excellent attention to detail, critical thinking, and communication skills
* Able to work independently and with a team in a fast-paced environment
* Able to prioritize job duties and efficiently organize work responsibilities
* Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
* Able to use a variety of business or technical programs to complete tasks
* High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
* Proficiency in Workday and Dynamics
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
Internal Job ID: 318
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
$29k-38k yearly est. 28d ago
Leasing & Hospitality Specialist
Rutherford Management Company 4.2
San Anselmo, CA jobs
Leasing and Hospitality Specialist
Lead the Welcome. Set the Standard. Love What You Do.
Are you passionate about creating unforgettable first impressions? Do you lead with warmth, operate with precision, and thrive in a fast-paced, service-focused environment? We're looking for a Leasing & Hospitality Specialist who understands that hospitality is more than a mindset-it's the foundation of everything we do.
As the LHS, you'll be the face of the community-connecting with prospective residents, showcasing the property with confidence, and guiding people through a seamless, thoughtful leasing experience. You'll own the leasing strategy and collaborate closely with a Specialized Team of individuals with just as much passion for service excellence as you. You'll set the tone for service with heart, purpose, and pride in your work.
What You'll Do
Create Exceptional Experiences
Lead all leasing efforts, delivering responsive, personable, and professional service
Ensure every tour is memorable, every follow-up is timely, and every prospect feels welcomed and valued
Guide applicants through the leasing process with clarity, care, and a hospitality-first approach
Drive Results Through Strategy and Execution
Monitor lead traffic, conversion metrics, and occupancy trends to optimize leasing outcomes
Collaborate with the Regional Manager on pricing, specials, and marketing strategies that drive results
Manage leasing reports, ensure data accuracy in Entrata, and support monthly reporting needs
Champion Hospitality in Every Detail
Personally respond to prospective resident feedback and support the resolution of concerns with professionalism and empathy
Ensure the leasing experience, from the first to the last moment, is always warm, welcoming, and perfectly presented
Drive reputation campaigns and actively source positive online reviews in order to showcase our communities to prospective residents
Participate in marketing initiatives and assist with community engagement events
Who You Are
A true hospitality professional-approachable, detail-oriented, and service-minded
A confident communicator with strong follow-up skills and a solutions-focused attitude
Exceptionally organized and able to manage multiple priorities in a fast-paced environment
Experienced in multifamily leasing, sales, or hospitality (2+ years preferred)
Proficient in property management software (Entrata a plus) and comfortable with leasing reports, marketing platforms, and CRM tools
What You'll Get
A key role where you directly impact occupancy, resident satisfaction, and community success
A team-driven, people-first culture that recognizes your contributions
Growth opportunities in a company that values hospitality, performance, and purpose
Competitive compensation, performance-based bonuses, full benefits, and housing discounts (where applicable)
This position is based primarily out of our Santa Rosa location and requires travel between Santa Rosa, Marin, and San Francisco as part of regular responsibilities.
Be the reason someone finds their new home and loves it. Apply today and discover how fulfilling it can be to do what you love, in a place that feels like home.
Background Check and Drug Screen Required
$37k-47k yearly est. 60d+ ago
Microsoft 365 Business Central Specialist
Ams 4.3
Torrance, CA jobs
Requirements
What We're Looking For
2-5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
Understanding of manufacturing processes such as BOMs, routings, production scheduling, and inventory management.
Experience with process design, workflow optimization, and documentation.
Familiarity with BC reporting tools (Power BI, Jet Reports, or similar).
Strong communication and training skills; comfortable working directly with end users.
AL development knowledge is required - willingness to learn and grow is essential.
Experience in defense manufacturing or regulated industries is highly desirable.
Why Join Us?
Impact - Be a key player in shaping how our organization runs day-to-day.
Growth - Learn from an experienced lead developer and gain exposure to advanced BC customization.
Variety - Work across manufacturing, distribution, and administrative functions in a multi-entity environment.
Purpose - Contribute to projects that support national defense and critical industries.
Salary Description 85,000 - 130,000
$56k-97k yearly est. 60d+ ago
Business Process Specialist II - Business Transformation
Default 4.5
Ohio jobs
Cintas is seeking a Business Process Specialist II. Responsibilities include advising, training and developing end users to enable successful use of systems and business processes. The BPS should possess strong skills in the areas of problem solving, process improvement and communication.
Skills/Qualifications
2+ years' business or customer-facing customer service, sales or systems support experience
High School Diploma/GED; Bachelor's Degree preferred
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
Ability to travel up to 25% of the time, including overnight
Valid driver's license
Strong problem solving, process improvement and communication skills
Experience using SAP
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Process Improvement
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
$38k-54k yearly est. 58d ago
Specialist, Process and Policy Governance
SES 4.2
Indiana jobs
The incumbent manages the governance of policies across SES and supports the design and structuring of business processes and related procedures to enable long-term continuous improvement. This role drives cross-functional alignment to achieve company-wide standardisation of policies, process, and related best practices.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
Process Governance
* Align the process governance framework with internal and external regulations
* Build the process inventory and hierarchy in alignment with the operating model
* Define process governance structure, ownership and lifecycle management
* Support harmonisation, automation and simplification of business processes; collaborate with IT to ensure tools and technologies support business requirements and automation of manual tasks
* Use, and guide other teams to apply process standards and best practices for compliance and consistent use across the organisation
Governance for policies and procedures
* Develop and maintain the governance framework of policies, ensuring policies and procedures are well developed, documented, up to date, accessible, and clearly communicated to employees
* Define and drive a roadmap to progress policy governance and management, in alignment with internal and external regulatory requirements
* Support other teams by playing the Quality Assurance role for policies and procedures; monitor adherence to policy requirements for consistent adoption across the organization
* Develop documentation and training material to help leaders in the organisation understand when and how policies and procedures are required
QUALIFICATIONS & EXPERIENCE
* Bachelor's degree in Economics, IT, Business, Legal, Engineering or a related field
* 4+ years in a Project Management or consulting role, including some experience working on documenting and designing processes
* Knowledge of process modelling and optimization methodologies and standards (e.g., BPMN) is a plus
* Process automation experience is a plus
* Previous experience working with SAP Signavio is a plus
* Experience on Document Management Systems is a plus
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here.
$29k-47k yearly est. 36d ago
Open Source Collection Specialist
Quick Services LLC 4.1
Washington, MN jobs
This
is
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proposal
CLEARANCE
REQUIRED
TSSCI
Education
BABS
Experience
6
years
This
job
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located
at
Washington
DC
Job
description
Provide
support
to
the
Government
24
hours
a
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7
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a
week
365
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a
year
through
shift
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The
work
shall
be
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into six 6 shifts supporting 24 hour operations with one person per shift at a minimum Provide support to worldwide information requirements through the identification collection and aggregation of OSINT media social media gray literature or other publicly available information using customer approved OSINT tools Produce daily weekly and monthly intelligence summaries as directed or in response to RFIsConduct informational exchanges which may be analytic andor operationaltactical in nature as appropriate exchanges with I&A the IC and other FSLTTP partners to maintain communications and situational awareness of daily activities Assess and provide recommendations on emerging OSINT methodologies and tools Research evaluate correlate analyze integrate and interpret information from multiple intelligence and operational sources Prepare and present briefings to leadership as requested Provide tactical open source intelligence support to the planning and execution of exercises to include analysis and production for scenario development and active participation in the tabletop exercises Develop and maintain analytical procedures to meet changing requirements and ensure maximum operational success Continuously identify new sources of publicly available information using multiple sources including websites databases and email distribution Support the development of new OSINT targeting and exploitation techniques and analyze the development of OSINT policy and tradecraft Maintain and develop a portfolio of threat profiles activity and trends from all available sources open source agency feeds commercial feeds & dark web Support functionality of Watch operations by providing significant information on emergent threats breaking events and crisis situations as directed Collect and report on open source intelligence and information for I&A Government personnel Required Qualifications TSSCI clearance Bachelors degree or higher from an accredited institution preferred in International Studies Intelligence Homeland Security Criminal Justice or other related concentration Six 6 years of prior experience performing Open Source Collection for tacticaloperational support Intelligence Community IC experience desired; DHS intelligence analysis experience preferred Desired Qualifications Experience working with DHS data sources desired Why work for QSL Our founders Mel Wick and Bill Cronin retired from storied careers in the Special Operations Forces SOF Community Like many Americans and military veterans they felt a strong desire to support the nations response to the 9112001 terrorist attacks on the World Trade Center and the Pentagon in any way they could They established QSL to do just that Stay in the Fight QSL is built on a SOF culture emphasizing selfless service and teamwork Our employees work to ensure that warfighters have every possible resource and all necessary support to safely accomplish their missions in defense of our nation QSLs Benefit Package Because we believe our employees are our most valuable asset offering a competitive comprehensive compensation package is very important to us It is the goal of QSL to attract and retain the highest level of experience and technical talent necessary for successful performance In order to accomplish this we feel that it is necessary to provide satisfying work an excellent work environment and we continually monitor the marketplace to ensure that our total compensationbenefit package remains competitive Listed below are some of our standard benefits We combine all traditional paid time off Federal holidays sick time leave time personal days jury duty bereavement etc into one category which allows employees flexibility in how they use their leave time and enables them to better balance their career with their personal needs Combined Paid Time Off PTOMedical Dental Life InsuranceDisability Short Term and Long TermVision Insurance CONUS based employees Flexible Spending Account FSA401k Retirement PlanEmployee Referral Bonus ProgramEmployee Discount ProgramsCritical Illness and Accident InsuranceEmployee Assistance ProgramWe are an Equal Opportunity Employer We do not and will not discriminate in employment and personnel practices based on race sex age disability veteran status religion national origin or any other basis prohibited by applicable law Hiring transferring and promotion practices are performed without regard to the above listed items EEOAAP M F V D