Repair Specialist jobs at Steris - 40 jobs

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician 1 - Boston, MA * When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. * You do not have to have previous instrument repair experience to be considered. * This is an entry level job - we will train you! * In this position, you will perform surgical instrument inspection, repair, and refurbishment in an in-house repair lab at Brigham & Women's Hospital. * This position may require occasional overnight travel. * This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. * This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Massachusetts. * Please Note: The schedule for this position is Monday - Friday from 11:30am to 8pm. (During the first 90 days, the schedule will be temporarily adjusted to 7:30 to 3pm for training purposes.) What You Will Do As a Repair Tech 1 * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. * Provide invoicing and documentation based on business need. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Extensive hands-on training and development * Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS * Competitive pay * Overtime opportunity * Annual merit review and incentive plans * Uniforms and all necessary tools provided * Business travel and all related expenses paid * Medical, vision, prescription, dental and life insurance * 401(k) with a company match * Paid time off that accrues from day one and paid holidays * Tuition assistance * Opportunities for advancement The Experience, Skills, and Abilities Needed * High school diploma or GED required * 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. * Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. * Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. * Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. * Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. * Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. * Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. * Must be able to be compliant with hospital/customer credentialing requirements * What is relevant work experience? * Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $24.00 - $27.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.

A life sciences technology company is seeking a Field Service Engineer to provide technical support for revolutionary protein analysis equipment. The position is remote with potential travel across the Greater San Francisco Bay area and North America. Candidates should have a relevant engineering or science degree along with field service experience. The company offers competitive insurance benefits, 401k plans, and career development opportunities. #J-18808-Ljbffr

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician * When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. * You do not have to have previous instrument repair experience to be considered. * This is an entry level job - we will train you! * In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. You will work on a mobile repair truck at Customer sites. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. * This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. What You Will Do As a Repair Technician * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. * Provide invoicing and documentation based on business need. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers * Competitive pay and quarterly incentive plan * Overtime opportunity * Annual review with merit increase opportunity * Uniforms and all necessary tools provided * Extensive hands-on training and development * Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS * Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays The Experience, Skills, and Abilities Needed * High school diploma or GED required * 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. * Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. * Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. * Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. * Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. * Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. * Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. * Must be able to be compliant with hospital/customer credentialing requirements * What is relevant work experience? * Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $18.49 - $23.93. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Maine.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician 1 - Boston, MA When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! In this position, you will perform surgical instrument inspection, repair, and refurbishment in an in-house repair lab at Brigham & Women's Hospital. This position may require occasional overnight travel. This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Massachusetts. Please Note: The schedule for this position is Monday - Friday from 11:30am to 8pm. (During the first 90 days, the schedule will be temporarily adjusted to 7:30 to 3pm for training purposes.) What You Will Do As a Repair Tech 1 Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. Provide invoicing and documentation based on business need. Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Extensive hands-on training and development Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS Competitive pay Overtime opportunity Annual merit review and incentive plans Uniforms and all necessary tools provided Business travel and all related expenses paid Medical, vision, prescription, dental and life insurance 401(k) with a company match Paid time off that accrues from day one and paid holidays Tuition assistance Opportunities for advancement The Experience, Skills, and Abilities Needed • High school diploma or GED required • 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. • Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. • Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. • Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. • Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. • Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. • Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. • Must be able to be compliant with hospital/customer credentialing requirements *What is relevant work experience? • Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $24.00 - $27.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.

**By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.** Pay Range: $73,100.00 - $120,200.00 **Position Summary:** Experienced field service engineer to service revolutionary protein analysis instrumentation. The successful candidate will be a key member of a field team responsible for maintaining instruments and supporting customers to a high standard across North America. The position is based in the Greater San Francisco Bay area and will support our customers throughout the Bay Area, the Pacific Northwest and across North America as needed. In addition to salary, this position is eligible to receive a target annual cash bonus based on individual and company performance, in accordance with company policy. **Key Responsibilities:** + Customer and Instrument support - Deliver onsite customer facing and remote support to diagnose and independently repair complex electro-mechanical scientific instruments in a laboratory environment. Maintain daily communications with customers to ensure resolution and proper follow-up. Ability to prepare samples for instrument testing as required, basic laboratory skills are essential. Completion of service protocols, meeting GMP documentation requirements. Field based role with extensive daily travel within North America. + Schedule, Administration and Inventory management - Works independently with minimal direct supervision. Manage and schedule customer appointments until completion and on occasion, the creation of detailed technical paperwork and support documents. Timely submission of service reports to clients, accurate data entry into CRM software, monthly expenses and mileage logs. Management of personal inventory for successful repairs, field support and cost management. + Support of sales, field applications team and technical support team - Work collaboratively to support the sales team with pre and post sales inquiries and tasks. Support the field applications and technical support teams both remotely and onsite to ensure successful resolution of complex customer situations and issues. + The ability to lift and carry tools, parts and instruments weighing up to 50 lbs. **Education and Experience:** + Bachelor's degree, in an engineering / science field and 3 years' field service experience in life science, biotech or medical industry OR minimum of 5 years' field service experience in life science, biotech or medical industry, preferably with laboratory experience + Strong computer skills (Windows, Microsoft Office including Outlook and Salesforce) + Ability to travel as necessary - estimated up to 50% **Skills required/desired:** + Strong brand ambassador with professional demeanor + Excellent written and verbal communication skills with the ability to communicate complex technical issues in an easy to understand manner + Excellent attention to detail, analytical problem solving, time management and interpersonal skills + Resourceful, with the ability to work independently, adapt to frequent changes and do what is required to get the job done + Experience diagnosing and repairing mechanical, electrical, fluidic, pneumatic and/or electronic equipment + Basic laboratory skills, including experience in BSL2 and BSL3 labs + Valid driver's license, good driving record and passport is required **Working Conditions:** + May work remotely from the Silicon Valley or greater San Francisco areas + Some overnight travel in the coverage area, including travel to the Pacific Northwest, Western Canada and occasionally across North America + GMP, Biosafety Level 2 and 3 labs **Why Join Bio-Techne:** **We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.** **We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.** **We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.** **We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.** **We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.** **We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.** **Bio-Techne is an E-Verify Employer in the United States.** **All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.** **To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.** Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.

Columbus, OH, United States We are growing and are thrilled to be recruiting in the **Columbus, OH** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. **Summary Of Duties And Responsibilities** + Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. + Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. + Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. + Assist other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. + Complete and submit all required paperwork on time and accurately. + Train customers on the basic operation and use of Hologic products. + Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. + Provide support at conventions, trade shows and customer trials. + Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. + Manage inventory, keep accurate records, and return unused and failed parts promptly. + Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. + Manage the assigned territory in an organized fashion. + Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. + Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. + Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. **Qualifications** + Must be a self-starter, able to travel and work independently with minimal supervision. + Must be capable of multi-tasking, setting priorities and scheduling work activities. + Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. + Willing to work flexible hours and overtime on short notice. + Position requires the ability to be "on call" after normal working hours. + Depending on location, position may require frequent overnight travel. + Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. + High degree of mechanical aptitude. + Excellent communications skills, both written and verbal are required **Education** + Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. **Experience** + 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. + Experience designing, installing, or maintaining computer networks highly desirable. **Specialized Knowledge** + Strong computer literacy. + Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. **_Agency And Third Party Recruiter Notice_** _Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._ _Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._

We are growing and are thrilled to be recruiting in the Columbus, OH area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. Summary Of Duties And Responsibilities Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. Assist other Field Engineers as necessary. Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. Complete and submit all required paperwork on time and accurately. Train customers on the basic operation and use of Hologic products. Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. Provide support at conventions, trade shows and customer trials. Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Manage inventory, keep accurate records, and return unused and failed parts promptly. Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. Manage the assigned territory in an organized fashion. Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. Qualifications Must be a self-starter, able to travel and work independently with minimal supervision. Must be capable of multi-tasking, setting priorities and scheduling work activities. Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. Willing to work flexible hours and overtime on short notice. Position requires the ability to be “on call” after normal working hours. Depending on location, position may require frequent overnight travel. Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. High degree of mechanical aptitude. Excellent communications skills, both written and verbal are required Education Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. Experience 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable. Specialized Knowledge Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

We are growing and are thrilled to be recruiting in the Columbus, OH area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. Summary Of Duties And Responsibilities * Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. * Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. * Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. * Assist other Field Engineers as necessary. * Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. * Complete and submit all required paperwork on time and accurately. * Train customers on the basic operation and use of Hologic products. * Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. * Provide support at conventions, trade shows and customer trials. * Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. * Manage inventory, keep accurate records, and return unused and failed parts promptly. * Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. * Manage the assigned territory in an organized fashion. * Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. * Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. * Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. Qualifications * Must be a self-starter, able to travel and work independently with minimal supervision. * Must be capable of multi-tasking, setting priorities and scheduling work activities. * Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. * Willing to work flexible hours and overtime on short notice. * Position requires the ability to be "on call" after normal working hours. * Depending on location, position may require frequent overnight travel. * Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. * High degree of mechanical aptitude. * Excellent communications skills, both written and verbal are required Education * Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. Experience * 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. * Experience designing, installing, or maintaining computer networks highly desirable. Specialized Knowledge * Strong computer literacy. * Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Sr. Associate I, Field Technical Service Engineering (Science/Tech/Engineering Path), is primarily responsible for ensuring Alcon equipment at customer sites and demo equipment function effectively. You will troubleshoot, diagnose, and repair equipment, perform preventative maintenance, and manage installations and upgrades. This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation. Primary Responsibilities: Collaborating with customers to provide technical and administrative support activities including repair, preventative maintenance and upgrades on Alcon surgical equipment within a geographical region, providing the highest level of service, increase customer happiness and achieve financial objectives. Provide timely technical services on Alcon surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Communicate equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines. Expense management and perform duties within budgetary guidelines. Strategically promote, educate and market Alcon services to customers. Accurately handles company assets (Company vehicle, test equipment, computer, etc.) Provides timely and accurate documentation on services performed. Key Requirements/Minimum Qualifications: Associate's Degree or equivalent years of directly related experience The ability to fluently read, write, understand and communicate in English 2 Years of Relevant Experience How to Thrive at Alcon: Work collaboratively with teammates to share standard methodologies and findings as work evolves. Balance experiencing new environments and working with a 70% travel schedule. Travel Requirements: 70% overnights in the territory, could be more for training for the first few months.Territory: Iowa, Kansas, Nebraska, South DakotaAlcon Careers See your impact at alcon.com.careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. As a Surgical Field Service Engineer supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in in our New York Territory (Manhattan and Brooklyn). This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation In this role, a typical day will include: Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals Document and maintain clients' service logs and prepare reports for product failure analysis and serviceability issues Escalate issues to relevant engineering teams Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control and compliance with regulatory requirements Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization Key Requirements/Minimum Qualifications: Associate's degree or equivalent years of directly related experience The ability to fluently read, write, understand, and communicate in English 2 years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds - i.e., tools, replacement parts, etc. Travel Requirements: Up to 30% out of territory and overnights as needed Territory: New York - Manhattan and Brooklyn How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon's Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon's Corporate Social Responsibility including our Total Rewards, click here Pay Range $37.02 - $68.74 Pay Frequency Hourly Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. As a Surgical Field Service Engineer supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in in our Mid-Atlantic Territory. This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation In this role, a typical day will include: Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals Document and maintain clients' service logs and prepare reports for product failure analysis and serviceability issues Escalate issues to relevant engineering teams Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control and compliance with regulatory requirements Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization Key Requirements/Minimum Qualifications: Associate's degree or equivalent years of directly related experience The ability to fluently read, write, understand, and communicate in English 2 years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds - i.e., tools, replacement parts, etc. Travel Requirements: approximately 30% overnights Territory: Mid-Atlantic How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.The Sr. Associate I, Field Technical Service Engineering (Science/Tech/Engineering Path), is primarily responsible for ensuring Alcon equipment at customer sites and demo equipment function effectively. You will troubleshoot, diagnose, and repair equipment, perform preventative maintenance, and manage installations and upgrades. This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation. Specifics Include: • Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications • Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines • Identify and correct complex problems associated with start-up • Research, evaluate, and recommend new products or equipment upgrades that meet customer needs • Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals • Instruct clients on the proper usage and operation of equipment • Document and maintain clients' service logs and prepare reports for product failure analysis and serviceability issues • Escalate issues to relevant engineering teams • Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams • Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control • Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization • Commit to continuous improvement and compliance with regulatory requirements All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations . Primary Responsibilities: Collaborating with customers to provide technical and administrative support activities including repair, preventative maintenance and upgrades on Alcon surgical equipment within a geographical region, providing the highest level of service, increase customer happiness and achieve financial objectives. Provide timely technical services on Alcon surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Communicate equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines. Expense management and perform duties within budgetary guidelines. Strategically promote, educate and market Alcon services to customers. Accurately handles company assets (Company vehicle, test equipment, computer, etc.) Provides timely and accurate documentation on services performed. What you will bring to Alcon: Associate's Degree or equivalent years of directly related experience The ability to fluently read, write, understand and communicate in English 2 Years of Relevant Experience How to Thrive at Alcon: Work collaboratively with teammates to share standard methodologies and findings as work evolves. Balance experiencing new environments and working with a 80% travel schedule. Travel Requirements: 20% overnights in the territory, could be more for training for the first few months.Territory: Chicagoland, Indiana, Illinois and WisconsinAlcon Careers See your impact at alcon.com.careers Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

Cincinnati, OH, United States Dayton, OH, United States We are growing and are thrilled to be recruiting in the **Cincinnati, OH** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. **Summary Of Duties And Responsibilities** + Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. + Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. + Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. + Assist other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. + Complete and submit all required paperwork on time and accurately. + Train customers on the basic operation and use of Hologic products. + Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. + Provide support at conventions, trade shows and customer trials. + Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. + Manage inventory, keep accurate records, and return unused and failed parts promptly. + Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. + Manage the assigned territory in an organized fashion. + Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. + Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. + Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. **Qualifications** + Must be a self-starter, able to travel and work independently with minimal supervision. + Must be capable of multi-tasking, setting priorities and scheduling work activities. + Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. + Willing to work flexible hours and overtime on short notice. + Position requires the ability to be "on call" after normal working hours. + Depending on location, position may require frequent overnight travel. + Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. + High degree of mechanical aptitude. + Excellent communications skills, both written and verbal are required **Education** + Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. **Experience** + 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. + Experience designing, installing, or maintaining computer networks highly desirable. **Specialized Knowledge** + Strong computer literacy. + Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. **_Agency And Third Party Recruiter Notice_** _Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._ _Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._

We are growing and are thrilled to be recruiting in the Cincinnati, OH area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. Summary Of Duties And Responsibilities Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. Assist other Field Engineers as necessary. Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. Complete and submit all required paperwork on time and accurately. Train customers on the basic operation and use of Hologic products. Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. Provide support at conventions, trade shows and customer trials. Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Manage inventory, keep accurate records, and return unused and failed parts promptly. Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. Manage the assigned territory in an organized fashion. Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. Qualifications Must be a self-starter, able to travel and work independently with minimal supervision. Must be capable of multi-tasking, setting priorities and scheduling work activities. Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. Willing to work flexible hours and overtime on short notice. Position requires the ability to be “on call” after normal working hours. Depending on location, position may require frequent overnight travel. Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. High degree of mechanical aptitude. Excellent communications skills, both written and verbal are required Education Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. Experience 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable. Specialized Knowledge Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

We are growing and are thrilled to be recruiting in the Cincinnati, OH area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. Summary Of Duties And Responsibilities * Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. * Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. * Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. * Assist other Field Engineers as necessary. * Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. * Complete and submit all required paperwork on time and accurately. * Train customers on the basic operation and use of Hologic products. * Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. * Provide support at conventions, trade shows and customer trials. * Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. * Manage inventory, keep accurate records, and return unused and failed parts promptly. * Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. * Manage the assigned territory in an organized fashion. * Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. * Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. * Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. Qualifications * Must be a self-starter, able to travel and work independently with minimal supervision. * Must be capable of multi-tasking, setting priorities and scheduling work activities. * Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. * Willing to work flexible hours and overtime on short notice. * Position requires the ability to be "on call" after normal working hours. * Depending on location, position may require frequent overnight travel. * Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. * High degree of mechanical aptitude. * Excellent communications skills, both written and verbal are required Education * Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. Experience * 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. * Experience designing, installing, or maintaining computer networks highly desirable. Specialized Knowledge * Strong computer literacy. * Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Cincinnati, OH, United States Dayton, OH, United States We are growing and are thrilled to be recruiting in the **Cincinnati, OH** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. **Summary Of Duties And Responsibilities** + Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. + Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. + Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. + Assist other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. + Complete and submit all required paperwork on time and accurately. + Train customers on the basic operation and use of Hologic products. + Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. + Provide support at conventions, trade shows and customer trials. + Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. + Manage inventory, keep accurate records, and return unused and failed parts promptly. + Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. + Manage the assigned territory in an organized fashion. + Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. + Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. + Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. **Qualifications** + Must be a self-starter, able to travel and work independently with minimal supervision. + Must be capable of multi-tasking, setting priorities and scheduling work activities. + Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. + Willing to work flexible hours and overtime on short notice. + Position requires the ability to be "on call" after normal working hours. + Depending on location, position may require frequent overnight travel. + Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. + High degree of mechanical aptitude. + Excellent communications skills, both written and verbal are required **Education** + Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. **Experience** + 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. + Experience designing, installing, or maintaining computer networks highly desirable. **Specialized Knowledge** + Strong computer literacy. + Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. **_Agency And Third Party Recruiter Notice_** _Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._ _Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cepheid, one of Danaher's (*********************************** 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you'll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world's most complex health challenges. Together, we bring MORE change to the world. Learn about the Danaher Business System (************************************************************ which makes everything possible. The Field Service Engineer (FSE) is a professional who provides valuable services to our customers by conducting onsite field visits. FSE responsibilities include installation, repairing, and maintenance of Cepheid diagnostic equipment in a compliant manner. This position reports to the Sr. Regional Service Manager and is part of the North America Customer Care Operations Team and will be in Milwaukee WI. In this role, you will have the opportunity to: + Provide frontline support by rapidly resolving customer issues and troubleshooting, while contributing to service revenue and ensuring strong customer contract retention. + Travel throughout a designated service region on short notice to support products and field service partners and conduct training to ensure operational performance and data quality. + Work independently within a geographic territory, while fostering a team-based environment with opportunities for benchmarking, mentoring, and receiving expert technical support. The essential requirements of the job include + BA, AA or Technical Trade Degree in Electronics or Engineering (or related discipline) or the equivalent experience is required with 2-4 years of related work experience -or- equivalent Military experience + Proficient in MS Word, PowerPoint, Excel, and Outlook. + Strong analytical, interpersonal, and communication skills; capable of presenting and training technical information. + Able to work independently in a fast-paced environment, manage time effectively, and document activities and expenses. Travel, Motor Vehicle Record & Physical/Environment Requirements: + Able to travel on short notice with periodic overnight stays. Potential 75% travel + Potential on call and weekend shifts + Must be able to lift 50 lbs. to a height of at least 5 feet. It would be a plus if you also possess Education and Experience: + 2 - 4 Years of Experience as a Medical Laboratory Technician -or- Medical Laboratory Scientist (MLS, MT, CLS) Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide. The annual salary range for this role is $70,000- $85,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit *************** . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here (********************************************************************************************** . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com . Operating Company: Cepheid

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Field Service Engineer you will have product, clinical, and technical expertise and demonstrat proficiency in assigned essential job functions and areas of product focus. Your primary responsibilities include; serviceability and reliability reviews, service documentation development, high-level troubleshooting/technical support on a focused product line, NPD support and initial product training to technical support personnel and service trainers. In this role you will respond to verbal and written technical support requests utilizing the Technical Support Department phone, computer, and hardware systems. You will resolve internal and external customer technical support issues on all STERIS brand Healthcare and Life Science products. You will complete all necessary steps to ensure correct information is provided and technical issues are resolved, along with following appropriate complaint handling procedures, and initiating corrective action when required. This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 2 days per week. What You'll do as a Field Service Engineer * Provide technical and part identification support to STERIS internal and external customers on all brands and models of STERIS products, past and present. Including sales, service and operational support. Professionally respond to incoming call and e-mail volume to coincide with department statistics and standards to meet customer call demand requirements. * Troubleshoot STERIS products and documents critical failures on corporation quality reporting system, initiate corrective action, and escalate issue to appropriate engineering associate. * Act as an escalation point for resolution of complex technical issues. Provide technical and product support to other STERIS Engineers, technical support personnel, field service associates, sales associates and customers. * Provide initial product training to Technical Support, Service Trainers, and Field Technicians. Coordinate the transition of training responsibilities to the Training Department and the transition of product support responsibility to the Technical Support group. * Independently conduct design reviews for serviceability and reliability, generate service plans for products and processes, develop service documentation and procedures, define service parts, outline service training and track equipment performance. * Initiate service bulletin process and/or write drafts to inform service force of product changes, parts substitutions, and maintenance modifications. * Participate in regular product and computer skills update training to maintain and enhance technical support skills. * Maintain product knowledge efficiencies on current and non-current STERIS Healthcare and Life Science products. * Maintain technical support reference material. * Assist with review and recommend to appropriate engineering associate's changes to maintenance manuals, engineering drawings, and other service support reference guides/documentation. * Provide on-call, after hour's technical support to internal and external customers when required. * Participate in qualification and serviceability review of new and old STERIS Healthcare and Life Science products. * Escalate reported technical, quality, and safety related product complaints to appropriate engineering and management associates for corrective action. * Provide periodic product specific and technical skill training to department associates as required. * Communicate with customers and technicians in a classroom environment as required. * Travel to customer sites when required to assist in field activity. The Experience, Skills and Abilities Needed Required: * Bachelor's degree in Engineering or related field. * Minimum of two (2) years' work experience in the service and repair of mechanical equipment or equivalent field. Preferred: * Work experience in the service and repair of healthcare equipment preferred. * Experience reviewing and developing procedures for new products preferred. Other: * Demonstrated computer knowledge to include word processing, spreadsheets and e-mail computer skills. * Demonstrated excellent organization, oral and written communications skills. Excellent punctuality and attendance. * Ability to effectively resolve and communicate technical issues via telephone. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added Holidays * Excellent Healthcare, Dental, and Vision benefits * Long/Short Term Disability Coverage * 401(k) with a company match * Maternity & Parental Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and continued education programs * Excellent opportunities for advancement in a stable long-term career #LI-MM1 Pay range for this opportunity is $78,200.00 - $101,200.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Field Service Engineer you will have product, clinical, and technical expertise and demonstrat proficiency in assigned essential job functions and areas of product focus. Your primary responsibilities include; serviceability and reliability reviews, service documentation development, high-level troubleshooting/technical support on a focused product line, NPD support and initial product training to technical support personnel and service trainers. In this role you will respond to verbal and written technical support requests utilizing the Technical Support Department phone, computer, and hardware systems. You will resolve internal and external customer technical support issues on all STERIS brand Healthcare and Life Science products. You will complete all necessary steps to ensure correct information is provided and technical issues are resolved, along with following appropriate complaint handling procedures, and initiating corrective action when required. This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 2 days per week. What You'll do as a Field Service Engineer Provide technical and part identification support to STERIS internal and external customers on all brands and models of STERIS products, past and present. Including sales, service and operational support. Professionally respond to incoming call and e-mail volume to coincide with department statistics and standards to meet customer call demand requirements. Troubleshoot STERIS products and documents critical failures on corporation quality reporting system, initiate corrective action, and escalate issue to appropriate engineering associate. Act as an escalation point for resolution of complex technical issues. Provide technical and product support to other STERIS Engineers, technical support personnel, field service associates, sales associates and customers. Provide initial product training to Technical Support, Service Trainers, and Field Technicians. Coordinate the transition of training responsibilities to the Training Department and the transition of product support responsibility to the Technical Support group. Independently conduct design reviews for serviceability and reliability, generate service plans for products and processes, develop service documentation and procedures, define service parts, outline service training and track equipment performance. Initiate service bulletin process and/or write drafts to inform service force of product changes, parts substitutions, and maintenance modifications. Participate in regular product and computer skills update training to maintain and enhance technical support skills. Maintain product knowledge efficiencies on current and non-current STERIS Healthcare and Life Science products. Maintain technical support reference material. Assist with review and recommend to appropriate engineering associate's changes to maintenance manuals, engineering drawings, and other service support reference guides/documentation. Provide on-call, after hour's technical support to internal and external customers when required. Participate in qualification and serviceability review of new and old STERIS Healthcare and Life Science products. Escalate reported technical, quality, and safety related product complaints to appropriate engineering and management associates for corrective action. Provide periodic product specific and technical skill training to department associates as required. Communicate with customers and technicians in a classroom environment as required. Travel to customer sites when required to assist in field activity. The Experience, Skills and Abilities Needed Required: Bachelor's degree in Engineering or related field. Minimum of two (2) years' work experience in the service and repair of mechanical equipment or equivalent field. Preferred: Work experience in the service and repair of healthcare equipment preferred. Experience reviewing and developing procedures for new products preferred. Other: Demonstrated computer knowledge to include word processing, spreadsheets and e-mail computer skills. Demonstrated excellent organization, oral and written communications skills. Excellent punctuality and attendance. Ability to effectively resolve and communicate technical issues via telephone. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added Holidays Excellent Healthcare, Dental, and Vision benefits Long/Short Term Disability Coverage 401(k) with a company match Maternity & Parental Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued education programs Excellent opportunities for advancement in a stable long-term career #LI-MM1 Pay range for this opportunity is $78,200.00 - $101,200.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.