Front Desk Coordinator jobs at Sterling Health Solutions

Title: Receptionist/Front Office Coordinator Supervisor(s): Practice Manager Department: Administration The Receptionist/Front Office Coordinator is responsible for the coordination of administrative duties involved with a patient's visit to the office. Duties and Responsibilities * Ensure the patient entry is unlocked each morning. * Performs daily backup of computer system. * Prepares daily schedules for provider and nursing staff. * Pull daily patient charts, if applicable. * Answer phone and take care of caller's needs or route calls appropriately. * Make patient appointments, both within the clinic and for referrals. * Prepare mail, including maintain meter and ordering postage. * Maintain printer and copier supplies and change cartridges as needed. * Monitor office supplies and maintenance needs and make request for purchase to Supervisor when needs are present. * Register each patient and ensure a proper "check-in" process, including verification of personal and insurance information at each visit and that proper copays are collected and posted to account. * Perform "check-out" process to ensure physician's follow-up orders are carried out. * Perform the daily batch update. * Manage daily receivables. * Inform patients of delays. * Appropriately handles patient complaints. * Assist the medical provider as needed, including phone calls. * Shut down machines and lock patient entry the end of the workday. * Other duties as assigned. Knowledge, Skills and Abilities Required * Maintain patient confidentiality at all times * Be courteous and respectful to patients and co-workers at all times * Ability to work effectively with providers, staff and third-party payors * Ability to work independently, establish priorities, and coordinate work activities * Ability to work under pressure * Ability to use good judgment to accomplish goals Credentials and Experience Required * High School Diploma or GED Credentials and Experience Preferred * Experience in an outpatient clinical setting * Associates in Medical Office Administration * Dentrix Dental Software (for dental) Special Requirements Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

**Join our dynamic team as a frontline patient care representative who interacts with our patients to provide exceptional and compassionate patient care! The patient care representative may have the option to work remotely after an introductory training period. General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs. Essential Job Functions: Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time. Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure. Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities. Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants. Ensures that updates (e.g. cancellations or additions) are input daily into master schedule. Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system. Establish and maintain effective working relationships with patients, providers, co-workers, and the public. Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations. Follows HIPAA regulations. Perform other duties necessary or in the best interest of the department/organization. Requirements Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus. Other Requirements: Schedules will change as department needs change. Performance Requirements: Knowledge: Knowledge of OrthoCincy's Mission, Vision and Values. Knowledge of medical practice protocols related to scheduling appointments. Knowledge of anatomy and medical terminology. Knowledge of computerized scheduling systems. Knowledge of customer service principles and techniques. Knowledge of OSHA and safety standards. Skills: Skill in communicating effectively with providers, employees, customers and patients. Skill in maintaining appointment schedule via computerized means. Effective in critical thinking skills. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to multi-task effectively Ability to communicate calmly and clearly Ability to analyze situations and respond appropriately. Ability to alternate between multiple computer systems in a timely manner. Equipment Operated: Standard office equipment. Work Environment: Standard call center workstation. Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).

SCHEDULE: Mon-Fri: 8:30a-6p Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities * Greet patients and visitors * Communicate wait times to patients and direct them accordingly * Obtain authorization, as needed, to process patients for services * Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the caller accordingly * Contact patients regarding appointment reminders, rescheduling, or cancellations. * Check out patients in appropriate patient management system and distribute records * File paperwork, medical records, and correspondence * Maintain inventory of office supplies and printed forms * Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in initial and ongoing training as required * Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group * Assist Center Operations Director or other leader in managing daily administrative functions * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Use employer reporting tool to scan and distribute employer results and paperwork * Review clinician transcriptions and enter applicable charges via internal charge entry system. * Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience * 6 months to 1 year * Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated effective communication and interaction with employers, patients, providers, and other employees * Demonstrated ability to maintain working relationship with all levels of employees * Demonstrated excellent customer service skills * Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications * Ability to perform all aspects of front office operations * Drive to achieve or exceed established service standards Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Title: Receptionist/Front Office Coordinator Supervisor(s): Practice Manager Department: Administration The Receptionist/Front Office Coordinator is responsible for the coordination of administrative duties involved with a patient's visit to the office. Duties and Responsibilities * Ensure the patient entry is unlocked each morning. * Performs daily backup of computer system. * Prepares daily schedules for provider and nursing staff. * Pull daily patient charts, if applicable. * Answer phone and take care of caller's needs or route calls appropriately. * Make patient appointments, both within the clinic and for referrals. * Prepare mail, including maintain meter and ordering postage. * Maintain printer and copier supplies and change cartridges as needed. * Monitor office supplies and maintenance needs and make request for purchase to Supervisor when needs are present. * Register each patient and ensure a proper "check-in" process, including verification of personal and insurance information at each visit and that proper copays are collected and posted to account. * Perform "check-out" process to ensure physician's follow-up orders are carried out. * Perform the daily batch update. * Manage daily receivables. * Inform patients of delays. * Appropriately handles patient complaints. * Assist the medical provider as needed, including phone calls. * Shut down machines and lock patient entry the end of the workday. * Other duties as assigned. Knowledge, Skills and Abilities Required * Maintain patient confidentiality at all times * Be courteous and respectful to patients and co-workers at all times * Ability to work effectively with providers, staff and third-party payors * Ability to work independently, establish priorities, and coordinate work activities * Ability to work under pressure * Ability to use good judgment to accomplish goals Credentials and Experience Required * High School Diploma or GED Credentials and Experience Preferred * Experience in an outpatient clinical setting * Associates in Medical Office Administration * Dentrix Dental Software (for dental) Special Requirements Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Title: Patient Care Coordinator General Summary of Duties: Performs various non-clinical duties such as collecting copays, verifying insurance, collecting and updating patient information, checking patients in to be seen in a timely manner. Major Responsibilities/Tasks: 1. Obtain accurate information from the patients and ensure that all registration information is complete and insurance information is current. 2. Assist the patient as needed by explaining forms or portal registration processes. 3. Collect patient and insurance payments and reconcile collections daily. 4. Verify insurance benefits and document charts according to protocol 5. Provide information to patients regarding unpaid balances, collect prior balances and copays at the time of service. 6. Contact patients with outstanding balances by telephone to collect. 7. Scan records in the appropriate sections of patient charts and keep patient charts in the proper order. 8. Maintain the confidentiality of patient and company files and records by adhering to privacy and security guidelines 9. Maintain the organization and efficiency of the front office, including the office supply inventory. 10. Assist in covering the other front office positions in case of unscheduled absences. 11. Perform other related duties as directed or assigned. 12. Promptly and courteously answer phone calls and return messages. Education: High school graduation or GED. Experience: Minimum of one year of medical office experience. Mental and Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder. May require working under stressful working conditions. This description is intended to provide only the basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as the practice's needs evolve. Regular and predictable attendance is an essential function of every job.

The position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Full-time Description Making a difference and helping kids shine, one session at a time. At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!). Why You'll Love It Here: Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance. What You'll Do: Greet patients and families, collect applicable payments, tidy waiting area as needed Maintain smooth patient flow Ensure all patient documents are transferred to patients' electronic chart Schedule new and existing patient therapy appointments Verify benefits, document in EMR system, report findings to parent/guardian and therapist Ensure new authorizations are submitted timely and accurately Process incoming and outgoing mail Accurately maintain petty cash fund Maintain adequate supplies for the facility Requirements What We're Looking For: Our Ideal Candidate Has: Prior medical office experience - including scheduling patients and insurance verification Experience with a EMR system Ability to work until 6 pm as needed Excellent time management and multi-tasking skills See why we are proud to work at APT: Watch the Video: **************************** More info available at: ********************************* Associates in Pediatric Therapy is an Equal Employment Opportunity employer.

Job DescriptionDescription: Making a difference and helping kids shine, one session at a time. At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!). Why You'll Love It Here: Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance. What You'll Do: Greet patients and families, collect applicable payments, tidy waiting area as needed Maintain smooth patient flow Ensure all patient documents are transferred to patients' electronic chart Schedule new and existing patient therapy appointments Verify benefits, document in EMR system, report findings to parent/guardian and therapist Ensure new authorizations are submitted timely and accurately Process incoming and outgoing mail Accurately maintain petty cash fund Maintain adequate supplies for the facility Requirements: What We're Looking For: Our Ideal Candidate Has: Prior medical office experience - including scheduling patients and insurance verification Experience with a EMR system Ability to work until 6 pm as needed Excellent time management and multi-tasking skills See why we are proud to work at APT: Watch the Video: **************************** More info available at: ********************************* Associates in Pediatric Therapy is an Equal Employment Opportunity employer.

General Job Summary: Vital to the success of organization with providing the Companies patients and visitors with a premier orthopaedic experience and focusing on their individual needs. Essential Job Functions: Greets each patient and visitor in a welcoming and inviting manner. Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others. Attend monthly department meetings as scheduled. Treats each patient, visitor and coworker with compassion, devotion and respect. Provides compassionate support to patients and visitors that are in distress. Ensures patients' individual needs are met. Assist patients with personal hygiene needs as warranted. Transfer patients with ambulatory issues as needed. Collects, records and updates patient information. Facilitates scheduling of patient appointments. Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc. Maintain information within the electronic medical record. Collect payments for services rendered per policy, including copayments and balances on patient accounts with accurate daily drawer balancing. Distribute paperwork in an efficient manner according to protocol. Compliance with HIPAA, OSHA, and safety standards of the organization. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High school diploma or equivalent. Minimum one year of experience in a customer service position, preferably in a medical practice setting. Previous medical knowledge preferred. CPR/AED and First Aid certification preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values. Knowledge of medical terminology and anatomy. Knowledge and proper use of office equipment. Knowledge of electronic health records systems. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to process monetary transactions and provide accurate change. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask effectively. Ability to communicate calmly and clearly with patients, physicians, vendors and staff. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical Office. Mental/Physical Requirements: Involves sitting and viewing computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.

This position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

The position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Details KY - Owensboro - Owensboro, KY Full Time High School $17.00 - $17.00 Hourly None Day Admin - ClericalJob Posting Date(s) 09/29/2025Description Join a Healthcare Team Where You Belong At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve. CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment. Our Patient Services Representatives Enjoy: Fast paced, learning work environment No weekends/no nights Bonus eligibility Medical, Dental & Vision insurance Tuition reimbursement 401k Program PTO + 8 paid holidays Centers closed for holidays Opportunity for continued growth & development Schedule and Locations: Monday and Wednesday - CVR Evansville Clinic Tuesday and Thursday - CVR Owensboro Clinic 7 AM - 5:30 PM Four 10-hour shifts Responsibilities: Patient Service Representatives greet patients in a friendly and professional manner and check in/out Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care. Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes Review future schedules to confirm that all patients have been preauthorized for treatment The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen Collect necessary paperwork for patient appts such as authorizations, referrals, etc. Collect copays and patient balances at time of service Schedule and confirm appointments; collect email addresses from patients Qualifications Minimum Requirements: Minimum 1 year administrative or customer service experience, preferably in a medical setting Must have reliable transportation to clinics that may not be accessible by public transportation Must be able to travel to CVR Evansville, IN and Owensboro, KY Clinics

Patient Services CoordinatorJob Type: Full-time Schedule: Flexible hours, up to 40 hours per week Setting: Rehabilitation Center, OutpatientLocation: Maysville - Maysville, GA Explore your opportunities and build new skills in a rewarding career as a Patient Services Coordinator. Whether you're ready to launch your billing/accounting career in the healthcare field or you're an experienced professional looking to transition into rehabilitative care, join our team of physical, occupational, and speech therapist to make a difference in people's lives. Let Aegis Therapies Help Jump-Start Your Healthcare Career Today! As a Patient Services Coordinator, you will: Provide support as an active member of our rehabilitation team: physical, occupational & speech therapy Assist patients with scheduling Coordinate insurance verification and authorization At Aegis Therapies, you'll be part of a team that truly makes a difference in the lives of others. Here, your contributions are as meaningful to us as to those we serve. You don't have to be a caregiver to want to help improve lives. No matter your skills, you can help fulfill Aegis' mission to inspire change, impact lives and innovate to drive success. Why Aegis Therapies: Career Growth & Development: we invest in your future with specialized ongoing training, true advancement opportunity and the very best clinical support in the business. Flexibility - Redefining work-life balance: We allow you to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living. Impactful Work: Make a meaningful difference in the lives of our residents. Supportive Environment: Work in facilities that value your expertise and dedication. Benefits: Support and mentorship Flexible schedule and paid time off Collaboration with therapy team to provide the best patient care Medical, dental, vision within 30 days or less National opportunity to transfer while maintaining seniority Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health And much more Qualifications: High school diploma or equivalent Must be at least 18 years of age Previous healthcare experience preferred Minimum two (2) years office experience including billing and/or accounts receivable If you enjoy making a difference is people's lives, we would like to discuss our Patient Services Coordinator position and hear what is most important to you. Aegis Therapies is committed to designing jobs to meet your needs. Let us help find the career of your dreams! Apply Today. EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR ***************************************************************************************

Job Description ???? We're Hiring! Join the team at Healthfirst Bluegrass as a Patient Services Representative and make a real impact in your community! ???? Are you passionate about helping others and thrive in a fast-paced, people-first environment? We're looking for someone who's ready to greet patients with a smile and keep our clinic running smoothly! ???? What You'll Do: Welcome and register patients at multiple locations Verify insurance, income, and eligibility for services Manage appointments and send reminders Navigate multiple platforms Support patient flow and readiness Maintain accurate records in our electronic system Assist with community outreach and transportation scheduling Handle service payments and inbound calls Collaborate with care teams to coordinate services ???? What We're Looking For: High school diploma or GED Bilingual Required 6+ months of experience in customer service, healthcare, dental, or clerical work Friendly, organized, and team-oriented Reliable Transportation required. ????Key Duties Act as patient/client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms. Register clients/patients for multiple clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards. Accurately maintain patient appointment system. Verify patient/client appointments, schedule initial and subsequent appointments. Initiate/conduct appointment reminders and document missed appointments Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness. Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record Enter and verify patient data and notes in the electronic record systems Assist with occasional community outreach activities Schedule transportation for patients (e.g. Uber and Lyft) Collect, process, reconcile and account for dental service fees Addresses needs and concerns and handles inbound calls and messaging in EMR system. Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient's needs and following established protocols and guidelines to provide patient-focused service. ✨ This is more than a job-it's a chance to be part of a mission-driven organization that puts community care first. ???? Based in Lexington, KY ???? Full-time position ???? Great team. Great benefits. Great purpose. ???? Apply now and help us make a difference every day! Dayshift

​Patient Recovery Coordinator We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.  As the Patient Recovery Coordinator, you will be responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. The Patient Recovery Coordinator will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. This role must understand and have respect for everyone's unique path to recovery. The Patient Recovery Coordinator will coordinate care with referral sources to assist patients in maintaining recovery. Requirements:   High school diploma or equivalent. Peer Support Certification required by the state in which the facility operates CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Valid Driver's license and ability to travel up to 10% locally Successfully complete, maintain, and submit to the department documentation of a minimum of six (6) hours of related training or education in each subsequent year Preferred Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities:  Assist patients in overcoming barriers to treatment. Patient Recovery Coordinator supports recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community, through group facilitation. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Provide education to patients around wellness management and recovery skills. Document in EMR, as necessary. Documents in patients record timely, accurately, and appropriately. Complete all general shift reports and documentation for your shift prior to the end of the shift, ensuring all documentation is signed. Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates. Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized Supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.). Search patients for contraband and manage the patient's valuables and belongings. Perform periodic inspections of patient rooms and the transitional living facility. Working with the facility leadership team to develop corrective action plans to address problems/concerns as needed. Perform random drug screens as needed. Assist with AMA identification and interventions. Arrange referrals to other agencies and resources in the community when appropriate, updating aftercare plan in coordination with Discharge Coordinator. Provide support to clients as challenges arise from everyday activities. Conducts new orientation programming as scheduled, educating patients around community and natural supports, and how to utilize these in the recovery process. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Benefits:  18 days PTO (Paid Time Off)  401k with company match  Company-sponsored ongoing training and certification opportunities.  Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.  Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)  Discounted tuition and scholarships through Capella University.  Join our team. Join our mission.

Full-time Description Job Title: Injection Room Front Office Coordinator LPN/RN Employment Classification: Non-exempt, Hourly Status: Full Time M-F Travel: Lexington Region The Injection Room/Front Office Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Prepare the injection room area each morning Administer allergy injections Re-stock area, as needed, and order supplies through the approved clinic procedure Complete daily log of charges and total at end of day Collect co-pays and print out patient receipt Re-order vials in a timely manner Organize refrigerated vials in appropriate bins Log daily refrigerator temperatures Monitor shot cards monthly and discard expired vials Ensure that consent forms are signed; explain shot room policies to new patients Education of patients in first injection policy Maintain and follow HIPAA policies and procedures Stay the required 30 minutes after last injection is given before lunch or the end of the day Clean toy and lobby area Knowledge of all medications and IT treatment Check emergency medications monthly and reorder, as needed Effectively manage emergency procedures and protocols Other relevant duties as assigned by Director Perform and complete triage tasks Regular closing of offices Front Office Responsibilities: Check patients in/out and collect co-pays Schedule appointments Answer phones when needed End of day clinic charge reports Copy patient insurance cards and update information, as needed Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements Diploma in Nursing- LPN/RN with an active and unrestricted Nursing License, or an eNLC multistate nursing license 6 months' experience in a medical office setting, preferred Previous allergy/asthma experience preferred CPR certification required Valid Driver's License required Active CPR Certification Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Strong computer skills Previous experience with EMR systems Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please use link to complete this survey to be considered: ********************************* M7SYDhF

RN-ER Flow Coordinator Full-Time, Second Shift Emergency Dept. I Corbin, KY The Emergency Department is a 28-bed level III, emergency department, established to provide care for individuals with acute medical or surgical illnesses or injuries for which immediate medical attention is required or desired. The patient flow coordinator is an entry-level management position responsible for the overall movement of patients through the ED in a safe and efficient manner. He/she will coordinate all patient care activities, mitigate delays, and be a liaison with the ED medical staff and other departments to ensure that care is delivered in an efficient and safe manner. The patient flow coordinator appropriately delegates the workload and is a role model for teamwork, leadership, and professionalism in the ED. Job Description: RN-Patient Flow Coordinator-ER-Full-Time Coordinate Patient Flow Facilitate timely movement through evaluation, treatment, discharge, and transfers. Deliver Clinical Care Provide high-quality, evidence-based nursing care and documents accurately. Mentor and Educate Staff Support staff development through coaching, orientation, and competency validation. Support Unit Operations Maintain a safe, clean, and efficient environment; assist with unit management tasks. Demonstrate Leadership Model critical thinking and contribute to performance improvement initiatives. Ensure Safety & Compliance Follow hospital policies, infection control procedures, and safety protocols. Collaborate Across Departments Work with nursing leadership and other teams to resolve care concerns and improve outcomes. Track and Report Patient Metrics Monitor patient flow data, identify delays, and escalate issues as needed. Requirements: Current RN licensure or work permit in Kentucky. Bachelor's or an associate degree in nursing from an accredited college/university. Three (3) years of clinical management experience preferred. BLS required, new employees requiring CPR-Basic Life Support (BLS)-American Heart Association should receive (CPR) training within the first week of orientation. ACLS, PALS, Basic Cardiac Arrythmia, NIH Stroke Certification, Glucometer Training, 12 Lead, Aegis Training, Nurse Wound Care, TNCC. Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE) Health, Vision, Dental and Pet Insurance Life Insurance Short Term and Long-Term Disability and Life Insurance Identity Theft Protection Tuition Reimbursement up to $6,000 annually Company paid Maternity and Paternity Leave 5 days of Paid Time Off available upon hire Bereavement Leave (includes pets) PTO Sell Back Program Compassionate Leave Sharing Program (PTO Donation) Employee Support Fund, for employees in need of emergency financial support Retirement with Company Match Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

RN-ER Flow Coordinator Part-Time, .3 FTE 12hr.|Second Shift Emergency Dept. I Corbin, KY The Emergency Department is a 28-bed level III, emergency department, established to provide care for individuals with acute medical or surgical illnesses or injuries for which immediate medical attention is required or desired. The patient flow coordinator is an entry-level management position responsible for the overall movement of patients through the ED in a safe and efficient manner. He/she will coordinate all patient care activities, mitigate delays, and be a liaison with the ED medical staff and other departments to ensure that care is delivered in an efficient and safe manner. The patient flow coordinator appropriately delegates the workload and is a role model for teamwork, leadership, and professionalism in the ED. Job Description: RN-Patient Flow Coordinator-ER-Full-Time Coordinate Patient Flow Facilitate timely movement through evaluation, treatment, discharge, and transfers. Deliver Clinical Care Provide high-quality, evidence-based nursing care and documents accurately. Mentor and Educate Staff Support staff development through coaching, orientation, and competency validation. Support Unit Operations Maintain a safe, clean, and efficient environment; assist with unit management tasks. Demonstrate Leadership Model critical thinking and contribute to performance improvement initiatives. Ensure Safety & Compliance Follow hospital policies, infection control procedures, and safety protocols. Collaborate Across Departments Work with nursing leadership and other teams to resolve care concerns and improve outcomes. Track and Report Patient Metrics Monitor patient flow data, identify delays, and escalate issues as needed. Requirements: Current RN licensure or work permit in Kentucky. Bachelor's or an associate degree in nursing from an accredited college/university. Three (3) years of clinical management experience preferred. Basic Life Support is required. New employees requiring CPR-Basic Life Support (BLS)-American Heart Association should receive (CPR) training within the first week of orientation ACLS, PALS, Basic Cardiac Arrythmia, NIH Stroke Certification, Glucometer Training, 12 Lead, Aegis Training, Nurse Wound Care, TNCC. Benefits: Part-Time 4 weekly hours (0.1 FTE) - 23.99 weekly hours (0.60FTE) Preventive Plan Life Insurance Retirement Plans Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

​Patient Recovery Coordinator We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.  As the Patient Recovery Coordinator, you will be responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. The Patient Recovery Coordinator will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. This role must understand and have respect for everyone's unique path to recovery. The Patient Recovery Coordinator will coordinate care with referral sources to assist patients in maintaining recovery. Requirements:   High school diploma or equivalent. Peer Support Certification required by the state in which the facility operates CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Valid Driver's license and ability to travel up to 10% locally Successfully complete, maintain, and submit to the department documentation of a minimum of six (6) hours of related training or education in each subsequent year Preferred Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities:  Assist patients in overcoming barriers to treatment. Patient Recovery Coordinator supports recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community, through group facilitation. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Provide education to patients around wellness management and recovery skills. Document in EMR, as necessary. Documents in patients record timely, accurately, and appropriately. Complete all general shift reports and documentation for your shift prior to the end of the shift, ensuring all documentation is signed. Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates. Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized Supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.). Search patients for contraband and manage the patient's valuables and belongings. Perform periodic inspections of patient rooms and the transitional living facility. Working with the facility leadership team to develop corrective action plans to address problems/concerns as needed. Perform random drug screens as needed. Assist with AMA identification and interventions. Arrange referrals to other agencies and resources in the community when appropriate, updating aftercare plan in coordination with Discharge Coordinator. Provide support to clients as challenges arise from everyday activities. Conducts new orientation programming as scheduled, educating patients around community and natural supports, and how to utilize these in the recovery process. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Benefits:  18 days PTO (Paid Time Off)  401k with company match  Company-sponsored ongoing training and certification opportunities.  Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.  Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)  Discounted tuition and scholarships through Capella University.  Join our team. Join our mission.