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  • Senior Customer Success Manager

    Teak 3.7company rating

    Remote or San Francisco, CA job

    Teak is building better experiences for people attending live events and booking travel. Our easy-to-embed, full-service solutions enable businesses in live events, sports, endurance racing, bookings, and destinations to increase revenue while offering consumers greater flexibility and confidence at checkout. We have served over 12 million consumers and surpassed $1 billion in experiences enhanced through our platform. Our business is growing quickly and is profitable. We're a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission‑critical, and every person has the opportunity to shape the future of our company. Role Summary Teak is seeking a strategic and relationship‑driven Senior Customer Success Manager to lead a portfolio of high‑value customer accounts across ticketing, registrations, bookings, and live events. This role is responsible for ensuring customers are successfully activated, continuously realizing measurable value, and achieving long‑term growth through partnership with Teak. You will act as a trusted advisor and strategic partner to executive stakeholders, driving adoption, optimization, and commercial outcomes. You'll lead strategic account planning, influence cross‑functional initiatives, and help shape how Teak delivers success at scale. This is a high‑impact, senior role suited for a consultative CSM who thrives at the intersection of strategy, relationships, and execution excellence. Core Responsibilities Customer Activation & Value Attainment: Oversee activation plans for complex enterprise accounts; ensure measurable outcomes and time‑to‑value. Customer Retention & Expansion: Own retention strategy and partner with Sales to identify and advance expansion opportunities. Optimization Facilitation: Lead business reviews leveraging performance data; collaborate with CX, Optimization and Product teams to drive impact. Customer Renewals: Forecast and manage renewals for assigned portfolio; proactively mitigate risk and strengthen long‑term partnerships. Customer Health (NPS): Monitor health metrics, conduct executive check‑ins, and implement improvement plans. Coverage & QBRs: Ensure multi‑threaded coverage; lead structured QBRs that reinforce alignment and ROI. Cross‑Functional Leadership: Influence internal stakeholders (Product, Sales, Finance, Enablement) with actionable insights and advocacy. Success Metrics / KPIs Activation & Time‑To‑Value: Enterprise customers activated per plan and achieving value milestones Retention & Satisfaction: Gross & Net Revenue Retention, Renewal Rate, and NPS improvement Optimization Facilitation: Regular, data‑driven recommendations introduced, supported, and adopted in partnership with the Optimization team Strategic Coverage: 100% of accounts with executive + operational engagement Expansion Influence: Documented expansion opportunities surfaced and advanced with Sales Internal Leadership: Consistent, high‑impact voice‑of‑customer feedback to Product & Leadership Role Requirements 8+ years in Customer Success, Account Management, or Strategic Partnerships, ideally in SaaS, payments, ticketing, or registration platforms Proven success managing enterprise or strategic portfolios with complex commercial and operational requirements Deep understanding of customer lifecycle strategy - from activation to expansion - with measurable results Strong executive presence; skilled at facilitating strategic reviews, roadmap sessions, and executive communications Experience collaborating with cross‑functional teams to influence go‑to‑market priorities Analytical and data‑driven, able to translate insights into business recommendations. Comfortable identifying expansion signals and collaborating with Sales to grow strategic accounts. Familiarity with frameworks such as Miller Heiman LAMP High degree of ownership, resourcefulness, and composure in a fast‑growth, evolving environment. This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required. Why Join Teak? Fully Remote Working Environment Competitive Salary and Equity Opportunities Unlimited Paid Time‑off Medical, Dental, and Vision Benefits Annual Bonus Program 401k Matching $100/month for Event Ticket Purchase Company‑Sponsored Events #J-18808-Ljbffr
    $83k-128k yearly est. 4d ago
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  • Associate (Education Consulting)

    District Management Group 4.1company rating

    Remote or Boston, MA job

    DMGroup is hiring an Associate for its Breakthrough Results team. The Breakthrough Results (BTR) approach helps K-12 district partners to achieve and sustain new levels of performance in their schools by focusing on an iterative cycle of change, allowing districts to see results in just 10 weeks. BTR empowers teachers, school leaders and district staff to create measurable performance goals tied to key organizational challenges like attendance, instruction, operations, etc. The Breakthrough Results Associate position offers an opportunity to play a critical role fulfilling our firm's mission to improve public education. LOCATION This role will be based in DMGroup's Boston office with flexibility to work remotely up to two days a week, based on schedule and team needs. WHAT YOU'LL DO Support the development of robust program designs that link the district's big strategic goals to concrete SMART goals, conducting historical analysis and benchmarking to inform the approach Partner with the district to collect data, conduct analysis, process frequent data transfers, and develop weekly/bi-weekly data visualizations that can support teacher teams in making adjustments to their practice on the path to their goals Coordinate with DMGroup's team of Performance Coaches, working with the project team to ensure they have the data and tools they need to actively coach district teacher teams to strong outcomes Support the development of a comprehensive, data-rich retrospective after each performance cycle with a client Provide robust logistical support to Breakthrough Results projects and events, including supporting the planning and launch of each client project, supporting schedule coordination between DMGroup coaches and client teacher teams, etc. Work collaboratively with internal staff to ensure the continued growth and effectiveness of DMGroup's programs, including our membership network and events, research and publications, software, and consulting Perform additional duties as assigned QUALIFICATIONS & EXPERIENCE The ideal candidate should have/be able to: Bachelor's Degree Minimum of two years of relevant work experience, preferably with data analysis or management consulting Knowledge of the K-12 public education landscape Robust qualitative and quantitative analytical skills Exceptional project and time management skills and attention to detail Proficiency in Google and Microsoft product suites, especially Excel, PPT, and G-Suite Ability to create impactful, information-filled presentations, memos, reports, data visualizations, and other collateral Strong communication and client relationship development skills ABOUT DMGROUP For over 20 years, District Management Group (DMGroup) has been assisting the superintendents and CEOs of school districts and their leadership teams to dramatically improve public education for all students. District Management Group provides school systems with superior strategic insights and tactical solutions to the most pressing challenges facing school system leaders today. In addition to direct consulting, we research and publish on best practices and develop technology solutions to help district leaders implement and sustain reform. Through our consulting, research and technology solutions, we are recognized as thought leaders in national conversations on education reform including the areas of strategic planning and resource allocation, human capital including pay for performance, special education and struggling students, and in stakeholder engagement. We are an equal opportunity employer, and we encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.
    $63k-110k yearly est. 16h ago
  • School Aide (2.5 hrs/day)

    Dayton Area School Consortium 3.8company rating

    Dayton, OH job

    Support Staff/Building Assistant District: Kettering City SchoolsAttachment(s): School Aide - GM 2.5 hrs 1-5-26.docx
    $23k-27k yearly est. 2d ago
  • Research Laboratory Tech Assoc

    Michigan Medicine 4.4company rating

    Remote or Ann Arbor, MI job

    How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary A highly motivated individual is sought for a research laboratory at the University of Michigan Medical School. The laboratory studies the molecular mechanisms of human inherited diseases caused by mutations in a large family of ubiquitously expressed and essential genes. This is an excellent position for a recent graduate hoping to obtain two to three years of experience before applying to graduate school. Who We Are The Department of Human Genetics at Michigan Medicine is proud to be recognized as the first dedicated human genetics department in the United States. As one of nine basic science departments within the Medical School, our primary mission is to advance the fields of genetics and genomics through teaching and research, deepening our understanding of biology and human disease. Our department is also known for its vibrant community. We host annual social events, including a department picnic and a departmental retreat, fostering connections among faculty, staff, and students. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Responsibilities* Experimental responsibilities will include, but are not limited to, the following: Design and perform PCR assays, restriction enzyme digests, and DNA sequencing analysis Clone DNA and propagate in bacteria Culture and transfect mammalian cells Perform Northern and Western blot analyses Perform fluorescence microscopy and luciferase assays, including data analysis C. elegans and mouse husbandry and experimentation Train laboratory personnel in safety practices and scientific methodologies Non-experimental responsibilities will include, but are not limited to, the following: Purchasing lab supplies and equipment Managing lab safety program Maintenance of lab equipment Light weekend work feeding fish Other duties as assigned Required Qualifications* Bachelor's degree in biology, genetics, or a related area of study 1 year of undergraduate research experience Willingness to work with worm and mouse model system Knowledge and understanding of laboratory safety protocols including biological and chemical safety Ability and motivation to learn new experimental approaches and safety protocols, and analyze and present data Excellent teamwork and communication skills Desired Qualifications* 2 years or more of undergraduate wet lab experience Experience with PCR assays Experience with DNA sequencing and analysis Experience with worm (C. elegans) experimentation Experience analyzing research data and preparing data for presentations Experience in training students and others in lab safety and on the application of new techniques Work Locations Due to the nature of the work related to this position, we are seeking an enthusiastic and dedicated Associate Research Lab Technician to join the lab at our Ann Arbor Medical School offices working fully on-site. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.
    $36k-44k yearly est. 3d ago
  • Monitor Assistant - Study Hall - Substitute

    Dayton Area School Consortium 3.8company rating

    Dayton, OH job

    Substitute/Substitute Instructional Assistant/Paraprofessional Date Available: 08/12/2025 District: Beavercreek City SchoolsMonitor Assistant (Study Hall) - Hourly Rate: $13.79/hr (subject to change pending board approval) (Study Hall monitors only work at the middle school and high school levels) Classified Substitute training is required for all new classified substitutes. Classified positions are paid hourly rates (depending on the position) and include: Registered Nurse Special Needs Assistant - Instructional Teacher Assistant IMC (Library) Technician Skills Lab Technician Monitor Assistant - Study Hall Monitor Assistant - Lunchroom We will hold all Substitute Teacher Training sessions at 4029 Executive Drive, Beavercreek OH 45430. We also require that you bring the following to the training: Driver's License Social Security Card Substitute/Teacher License (if currently issued) Original Transcripts (Electronic) of Bachelor's Degree $47.25 fee (credit card preferred) for fingerprinting (previous fingerprint records cannot be accepted due to administrative guidelines) If you have any questions, please contact Jenni Mann in the Human Resources Department at *********************************** or at ************. Click here to register for CLASSIFIED SUBSTITUTE training Attachment(s): 516 MONITOR ASSISTANT - STUDY HALL.pdf
    $13.8 hourly 6d ago
  • Analyst (Sept 2026 Newton MA)

    Longwood University 4.0company rating

    Remote or Massachusetts job

    Working at Health Advances allows analysts to gain broad exposure to biotech and pharmaceuticals, diagnostics, research tools, and precision medicine, medtech, digital health, and enterprise HIT, and investor sectors as part of a growing firm. We are seeking candidates who share in our passion for making a direct impact on the healthcare industry as they work closely with colleagues who have a wide range of academic backgrounds and industry experience. Health Advances is recognized as a top consulting firm and receives high rankings annually for its comprehensive training in both healthcare and business topics. Our analysts are typically staffed on two cases at one time allowing them to simultaneously learn about multiple aspects of the healthcare industry. With projects spanning an average of 4-6 weeks, analysts gain exposure to a variety of project work and sectors in their first year. Health Advances is committed to continuous learning and the growth of its staff at all levels. Analysts join internal committees (examples: sector-specific, business development, and business analytics committees), attend seminars, and present at our weekly company meetings. Each analyst is paired with a go-to “buddy” in addition to a formal mentor who is part of the Management Team. Our mentorship program ensures that each individual has a tailored skill plan that tracks progress throughout the course of their career at Health Advances. Analysts leverage prior knowledge in addition to current casework to develop the necessary skills for transition into levels of increased responsibility. Health Advances alumni are accepted into the top advanced-degree programs within several different fields and move on to challenging positions at organizations around the globe. All interviews are case-oriented and provide the opportunity to work through actual examples of our projects. Analyst Responsibilities Synthesizing primary and secondary research and communicating insights to case teams and client Creating financial models to perform quantitative analyses Coordinating and participating in primary research through client, customer, physician and thought-leader interviews Conducting secondary research on clinical, scientific, and business issues Developing presentations in collaboration with case teams for client deliverables Qualifications A formal undergraduate or masters-level degree in life sciences Solid oral and written skills Strong communication skills and the ability to collaborate across all levels A sincere interest in learning about the business of healthcare in a multi-disciplinary environment A desire to work in a fast-paced, dynamic, and team-oriented environment An ability to prioritize and focus time effectively to meet multiple client-driven objectives Must live in the Boston area and work in the Newton office ~3 days a week What We Offer Dynamic, Flexible, Hard Working, Team Environment - We are busy, collaborative, growing, and we are doing meaningful work Opportunities - We encourage you to grow your expertise and take on new challenges Inclusive culture - One that values each employee's unique perspective and encourages everyone to be their authentic self Hybrid Work Environment - The autonomy to both work from home 3 days a week and develop/sustain collegial relationships in the office 2 days a week, or more if desired Feedback - We are committed to giving and receiving feedback in a direct, open and supportive manner Support - You will be part of a team that cares about you personally and professionally; our success depends on your success Benefits Medical, dental and vision insurance, beginning on the first of the month after hire 401(k) with company match Short-term and long-term disability insurance Paid holidays Generous sick and vacation pay Employee assistance programs Summer flex scheduling options to allow for early releases on Fridays from Memorial Day to Labor Day This position is located in Newton, MA and starts on September 14, 2026. Health Advances does not offer visa sponsorship for analyst candidates. Health Advances will consider H1-B sponsorship for candidates who have life science PhDs who are eligible for a minimum of 24 months of an OPT (Optional Practical Training) from their start date. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The base pay for this role is $85,000 USD. You are eligible for an annual incentive program (with a reasonable first year estimate ranging from $0-$8,500 USD). Both of these are subject to the rules governing the programs, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. This description may be subject to change without notice. By submitting your application, you acknowledge that your information may be shared with third party service providers involved in recruitment and screening and agree to those terms. #J-18808-Ljbffr
    $85k yearly 4d ago
  • Director of Exam Administration & Grading

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Office of Admissions Annual Salary Range: $160,148 - $213,541 FLSA Exempt / Non-Union Represented allows for up to four days of remote work per week About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions also supports the Committee of Bar Examiners (CBE) in accrediting and registering non-ABA California law schools. About the Role The Director of Exam Administration & Grading (Program Director I) provides strategic leadership and operational oversight for the administration and grading of the California Bar Examination, First-Year Law Students' Examination, and Legal Specialization Examinations. This role ensures exam integrity, accessibility, security, and fairness in accordance with the State Bar's policies, Chapter 6 Rules, and strategic objectives. The candidate selected for this position will take the lead to develop recommendations for exam delivery in the short-and long-term based on field research and best practices for licensing or other high stakes exams. The candidate will also bring improvements and innovations to grading practices. The ideal candidate brings experience managing both in-person and remote exam formats and is skilled in navigating the operational, logistical, and security challenges unique to each modality. Key Responsibilities Strategic Leadership & Oversight Develop and implement strategic goals for exam administration and grading across all formats and venues. Lead initiatives to evaluate and apply emerging trends, research, and best practices in high-stakes testing to inform recommendations for exam delivery and grading improvements. Advise Executive Leadership, the Committee of Bar Examiners (CBE), Board of Trustees, and the California Supreme Court through regular reports and presentations. Represent the Office of Admissions in high-level meetings, offering expert guidance on exam-related risks, innovations, and policy impacts. Review and recommend updates to exam-related rules to ensure alignment with evolving exam modalities and delivery formats. Promote an organizational culture focused on integrity, service excellence, and continuous improvement. Team & Grader Management Lead and support staff and cross-functional teams to ensure smooth, timely, and compliant exam operations. Set team priorities, monitor performance metrics, and coach staff to meet high service standards. Oversee recruitment, training, and evaluation of graders and the Exam Development & Grading (EDG) team; lead efforts to diversify the grader and EDG team pool across geography, race/ethnicity, and legal practice areas. Foster professional growth and team engagement through regular feedback, support, and recognition. Exam Delivery & Logistics Direct the secure and efficient planning, logistics, and delivery of all exams-including remote, in-person, and hybrid formats-ensuring readiness across varied modalities and alignment with strategic goals. Research, test, and implement delivery models that reflect best practices in the field, with a focus on long-term sustainability, equity, and exam integrity. Manage vendor procurement and exam site acquisition in alignment with State Bar policies and long-term strategic needs. Negotiate and manage contracts with exam vendors, proctors, and service providers. Develop and oversee training for staff, site leads, and proctors on exam protocols, security, and applicant support. Coordinate exam communications and collaborate with the Communications team to ensure applicants receive clear and timely information. Grading Operations & Quality Control Oversee grading processes to ensure fairness, consistency, and adherence to policy and scoring standards. Identify and implement innovations in grading workflows and systems to improve accuracy, efficiency, and transparency. Collaborate with psychometricians to analyze scoring data and apply validated methodologies. Continuously evaluate grading procedures to align with national best practices in licensing assessments. Establish and maintain robust quality assurance protocols to safeguard the accuracy and integrity of exam outcomes. Respond to and resolve grading-related inquiries and reconsideration requests promptly and transparently. Exam Security & Compliance Design and enforce security protocols across all exam formats to protect exam integrity. Monitor compliance with exam rules and respond to potential violations, incidents, and breaches. Oversee investigations, documentation, and resolution of exam-related misconduct in accordance with Chapter 6 rules. Support live exam administration through real-time incident response protocols and proctor guidance. Stakeholder Engagement & Communication Serve as the primary point of contact for applicants, graders, vendors, and regulatory bodies on exam-related matters. Assume shared leadership for applicant communications and engagement strategies to enhance clarity, transparency, and trust. Deliver presentations and reports to internal and external stakeholders, including public meetings. Collaborate across the State Bar to align exam operations with broader organizational goals and improve the applicant experience. Minimum Qualifications Education Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Master's degree is preferred and may substitute for up to two years of experience. Experience Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Preferred Qualifications Demonstrated experience overseeing both in-person and remote exam administration, with the ability to anticipate and respond to challenges unique to each modality. Proven experience negotiating, managing, and evaluating vendor contracts and service-level agreements. Strong record of delivering presentations and reports to governing committees, boards, or other oversight bodies. Experience communicating complex operational or policy issues to external stakeholders and members of the public in a clear, professional, and responsive manner. Familiarity with psychometric principles and applying data analysis to inform exam-related decisions (preferred but not required). Commitment to advancing diversity, equity, and inclusion in operational practices and team composition. About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $72k-87k yearly est. 3d ago
  • Infrastructure and Cloud Engineer

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Office of Information Technology Annual Salary Range: $95,784 - $127,713 FLSA Exempt / Union Represented allows for up to four days of remote work per week. About the Office The Office of Information Technology (IT) is responsible for enabling State Bar's internal and external stakeholders by the management, implementation, and maintenance of technology that supports the State Bar's mission and goals. The office's primary goals are to build and maintain functional capabilities, support innovation, and ensure that all systems are running smoothly, efficiently, and securely to meet the needs of the organization and its stakeholders. Job Overview The Office of Information Technology is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar's hybrid cloud and on-premises infrastructure. This role supports core enterprise platforms including Microsoft Azure, Microsoft 365, Windows Server, Active Directory and Entra ID, virtualization technologies, SQL Server, enterprise storage, and network and telecommunications systems. The engineer plays a key role in infrastructure modernization and cloud transformation, improving operational efficiency and service reliability across a multi‑site enterprise environment. The position works across cloud, server, identity, networking, storage, and endpoint management domains and collaborates closely with cybersecurity, application teams, and vendor partners to support secure and resilient enterprise operations. Ideal Candidate The ideal candidate has a solid foundation in cloud and infrastructure technologies and has expertise across areas such as Azure, Microsoft 365, Windows Server, identity services, networking, storage, and endpoint management in a hybrid environment. They are curious, willing to learn, and able to apply their skills across a variety of technical tasks. They work independently, bring a growth mindset, and collaborate well with others. They communicate clearly, stay organized, and approach problem‑solving in a steady and thoughtful way. They are dependable, take ownership of their work, and are motivated to contribute to meaningful projects as part of a collaborative, service‑oriented team at the State Bar. Distinguishing Characteristics IT Analyst I - Entry‑level class; performs less than full range of duties; less complex matters; under more direct supervision. IT Analyst II - Journey‑level class; performs full range of duties; more complex matters; under less direct supervision. Examples of Essential Duties Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances hardware and software systems. Provides professional customer support for system‑related software/hardware issues, interacts with clients to analyze requirements and recommend technology solutions. Develops cost‑benefit analyses, evaluates risk options, ensures project compliance with procedures, budgets, and resource utilization. Coordinates project scopes, budgets, resources; interfaces with clients; designs and implements testing and QA processes. Coordinates IT activities of departments/vendors; resolves obstacles; manages delivery and installation. Prepares technical documentation, procedural plans, reports; participates in committees, task forces; attends trainings. Builds positive relationships with employees, vendors, and the public; exercises technical supervision; provides after‑hours support. Job Specific Examples of Essential Duties Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments. Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and related identity, security, compliance configurations. Monitor and optimize performance across server, network, storage, cloud, and database systems. Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, restoration. Design, configure, install, and maintain enterprise network infrastructure. Troubleshoot and resolve network and system connectivity issues. Develop and maintain network access, security, and change‑control procedures. Analyze business needs and prepare technical design specifications for network solutions. Design, implement, and maintain telecommunications systems. Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery. Implement and test backup, recovery, restoration procedures for storage systems. Prepare documentation and operational procedures for storage management and recovery. Lead and coordinate technical infrastructure projects. Provide customer support and deliver user and technical training. Coordinate procurement activities and vendor partnerships. Support identity lifecycle operations in Active Directory and Entra ID. Administer Microsoft Intune for device provisioning, compliance, application deployment. Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows. Provide infrastructure data and system insights to assist cybersecurity teams. Desired Knowledge Azure infrastructure operations, optimization practices, Azure VMware Solution. Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive). PowerShell or VBScript for automation and system management. Monitoring, logs, alerts, system health across infrastructure. Windows Server and Active Directory administration (Group Policy, DNS, identity security). Network routing, switching, wireless technologies, networking security. Firewalls, routers, switches, Cisco technologies. Telephone and audio‑visual technologies. SQL Server administration, hybrid database environments, high availability. Storage technologies (SAN, fiber channel). Backup, recovery, disaster recovery (snapshots, mirroring, failover). Entra ID directory services, identity lifecycle operations. Microsoft Intune device and endpoint management concepts. ManageEngine AD Manager Plus and M365 Manager Plus administration. Desired Ability Gather, analyze and evaluate data for logical reasoning and recommendations. Research, design, implement, and maintain hardware and software solutions. Communicate technical information to varied audiences. Interpret and explain policies and procedures. Plan, organize, prioritize work to meet deadlines. Utilize specialized terminology; interpret technical information. Adapt quickly to changes. Communicate effectively in writing and orally. Maintain effective working relationships within and outside the department. Prepare documentation for procedures, processes, tables. Identify and resolve performance and security issues. Lead and coordinate technical projects; manage tasks; support long‑term planning. Use monitoring and analytics tools for system performance. Install, configure, secure, optimize server platforms. Administer and troubleshoot Microsoft 365 services and security compliance. Plan, design, install, document network infrastructure. Monitor network performance and security. Administer SQL Server environments including high‑availability. Maintain and support backup/recovery and storage solutions. Collaborate with cybersecurity teams during audits and incident response. Minimum Qualifications Education: Bachelor's degree in a related field or equivalent academic achievement. Experience: Two (2) years of full‑time, progressively responsible experience in analyzing and troubleshooting computer applications and operations. Licenses/Certificates: Possession of approved IT certificates and/or completion of other approved technology training may substitute for some or all of the required education. Certification hours equal one (1) year of education. About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, discipline of attorneys; the advancement of ethical and competent practice of law; and support of efforts for greater access to and inclusion in the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $95.8k-127.7k yearly 2d ago
  • Corporate Attorney

    Beacon Hill 3.9company rating

    Cleveland, OH job

    A top Ohio firm is seeking talent Corporate Associates to join their Ohio offices. Preference for the Cleveland office but will also consider Columbus and potentially Cincinnati for the right candidate. Qualified attorneys will have 2-8+ years of experience in private practice ideally with a combo of mergers and acquisitions and private equity experience (though any combo will be considered). Candidates should have experience drafting transaction documents and seeing transactions through closing. This firm offers competitive compensation, ability to take senior roles on transactions early, and a clear path to partnership. A lot of attorneys leave top AmLaw firms to go here for better work/life balance and longevity. Apply today to learn more! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $83k-137k yearly est. 1d ago
  • Admissions Advisor

    Herzing University 4.1company rating

    Akron, OH job

    Herzing University is seeking as an Admissions Advisor/ Enrollment Coordinator at our Akron, Ohio campus to build relationships with potential students and educate them on the benefits of enrolling in a Herzing University diploma or degree program. The ideal candidate will be a results driven, self-accountable professional with high energy who demonstrates the Herzing values represented by our P.R.I.C.E. of Success model (Professionalism, Respect, Integrity, Caring, and Engagement). TO APPLY: ********************************************************************************************************************************** Id=f1ac2c0c-94d3-4ed6-80f2-b438ac83227d We offer a comprehensive benefits package including outstanding education assistance programs. To learn more about Herzing University and our values, visit us at: ******************************************* HOURS: 40 hours per week; Typically 8:30AM to 5PM with some variation Mon- Fri.; some additional weekend or evenings may be required based on business need. Potential for travel to conferences, college fairs, and recruitment/community events. Position Overview The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's Degree or equivalent work experience A minimum of six months as an associate admissions advisor for those looking at Enrollment Coordinator or related work experience, preferably in admissions, higher education, customer service or sales PRIMARY DUTIES AND RESPONSIBILITIES Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat. Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience. Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers. Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources. Generating inquiries through prospective students, current students, and the local community outreach/events. Other duties as assigned. Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
    $61k-85k yearly est. 1d ago
  • High School Substitute Teacher

    The Greater Cincinnati School Application Consortium 4.0company rating

    Cincinnati, OH job

    Substitute/Substitute Teacher Date Available: ASAP District: Springer School and CenterTitle: Primary Substitute Teacher (As needed- High School) Springer School and Center is a wonderful community dedicated to supporting students diagnosed with learning disabilities and their families. Encompassing both a day school and a center for educating parents and professionals, Springer is a caring, fast-paced workplace located in Cincinnati's Hyde Park neighborhood. Position Summary High School Substitute Teachers are responsible for leading the growth and development of Springer students, while implementing lesson plans provided. Substitute Teachers are responsible for executing instruction and differentiation on a daily basis, as needed. Class sizes are typically 14 students or less. Substitute Teachers will collaborate with members of the team to consistently make decisions in the best interests of students. Job Goals Deliver high-quality differentiated instruction for students. Foster and maintain a safe and accepting learning environment. Develop meaningful relationships with students, families, and colleagues. Embrace a team approach to supporting student learning. Contribute to the health and well-being of the broader Springer community. Preferred Qualifications Bachelor's degree or Master's degree Active Ohio Intervention Specialist, Teaching or Substitute Teaching License. Three or more years experience working with middle or high school students Experience incorporating educational technology in a classroom setting Key Characteristics: Smart, dependable, personable, warm, friendly, engaging, flexible Terms of Employment: As needed How to Apply Qualified applicants should email a resume, cover letter and employment application (found on the Springer employment page) to Kelly Eckert - ***********************. The subject line of that email should reflect the position title. Springer School and Center considers all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital or veteran status, or any other legally protected status
    $43k-53k yearly est. 6d ago
  • Mobile Phlebotomist (Independent Contractor)

    Biodesix, Inc. 4.5company rating

    Remote or Farmington, ME job

    ABOUT US: Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world's leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics. For more information, please visit ***************** JOB DETAILS: We are seeking CONTRACT mobile phlebotomists in your area to collect samples in patient homes or workplaces via nasal swab or venipuncture. This position includes drawing samples for blood-based tests that leverage genomics and proteomics to uncover individualized insights about tumor biology. Testing for COVID-19 diagnosis will be for persons without symptoms or those who have already recovered from the disease. Virtual training will be provided for all sample types and kits. NOTE: This is a contract position, and payment will be remitted within 30 days of invoice. EQUIPMENT: All kits and draw supplies (needles, tourniquet, tubes etc.) provided. Must have reliable transportation, as samples are collected at the patient's home or place of work. Must provide own gloves, sharps container, and have access to appropriate disposal service. Must have access to smart phone, computer/laptop, and printer to receive orders and print documents. Adequate process for receipt and destruction of PHI as necessary. RESPONSIBILITIES: Contact each patient within 24 hours. Prompt scheduling of appointments (1 to 3 days). Communicate with the office regarding scheduling, patient issues or draw complications. Specimen collection adhering to kit instructions precisely, to ensure accurate testing. Samples packed and shipped same day using FedEx shipping materials provided by company. Prompt invoicing of draws for payment. EDUCATION AND EXPERIENCE: Excellent phlebotomy skills including venipuncture. A minimum of 1 full year of phlebotomy occurring within the last 3 calendar years. Professional verbal and written communication skills for client communication and issue reporting. Ability to consistently provide respectful, compassionate care and understanding for patients who may be undergoing treatment or be emotionally and physically fragile due to illness. Ability to strictly follow established procedures and exercise exceptional judgement. Organized method for contacting and scheduling patients and communicating with the office. Extreme preparedness and time management skills to ensure all draws are conducted promptly. Technical knowledge to print, scan, upload and otherwise manage electronic communication. All qualified applicants will receive consideration for this contract position without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. "Biodesix requires all new hires to be fully vaccinated against COVID-19 and provide valid proof of vaccination as of their start date, to the extent permitted under state and federal law. This requirement is a condition of employment at Biodesix, and it applies regardless of whether the position is located at a Biodesix site, field based or is fully remote. If you are unable to receive the vaccine due to a medical condition (including pregnancy-related), or because of your sincerely held religious beliefs, you will have an opportunity to request a reasonable accommodation from Human Resources." #LI-DNI
    $30k-35k yearly est. 4d ago
  • Director, Quality Assurance

    Age of Learning, Inc. 4.5company rating

    Remote or Glendale, CA job

    CompanyOverview Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ********************** Summary We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction. This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide. Responsibilities Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability. Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why. Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics. Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence. Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively. Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes. Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities. Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases. Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality. Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals. Minimum Qualifications 8+ years in QA or software testing roles, including hands‑on test design, execution, and automation. 3+ years in QA leadership or management roles, overseeing teams and frameworks. Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing. Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies. Demonstrated success integrating QA with CI/CD pipelines and release processes. Solid understanding of test management systems (TestRail) and version control (Git). Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact. Proven ability to improve traceability, test coverage visibility, and cross‑team accountability. Preferred Qualifications Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest. Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments. Background in mobile and web testing for educational or gaming products. Familiarity with observability tools and APM platforms for post‑deployment validation. Experience establishing QA metrics and reporting frameworks that guide executive decision‑making. Total Compensation The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions. Age of Learning currently provides 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums A 401(k) program with employer match 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security Advisory At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity Employer Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act. Employee/Applicant Privacy Notice #J-18808-Ljbffr
    $150k-185k yearly 3d ago
  • Customer Service Representative I - NCC - 999134 ** Remote work only in Broward, Dade, Palm Beach and Lee County**

    Nova Southeastern University 4.7company rating

    Remote job

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $25k-33k yearly est. 46d ago
  • Social Worker/Clinician

    Firman Solutions 3.4company rating

    Toledo, OH job

    Master's degree in Psychology, Social Work, Counseling, or a related field preffered Licensure Required - LSW, LPC, LISW, or LPCC required Experience in mental health or substance use treatment preferred Strong communication and collaboration skills Passion for helping others through evidence-based treatment SIGN ON BONUS Competitive Pay Comprehensive Benefits - Health, dental, vision, and 401(k) Career Growth - Training, supervision, and advancement opportunities Work-Life Balance - Generous PTO and flexible scheduling Supportive Team Culture - Work alongside experienced clinicians and leadership
    $45k-66k yearly est. 3d ago
  • Infrastructure & Cloud Services Manager

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Annual Salary Range: $123,747 - $164,976 FLSA Exempt / Non-Union Represented allows for up to four days of remote work per week Office of Information Technology The Office of Information Technology (IT) is responsible for enabling the State Bar's internal and external stakeholders through the management, implementation, and maintenance of technology systems that support the State Bar's mission and goals. IT builds and maintains functional capabilities, supports innovation, and ensures systems operate smoothly, efficiently, and securely across the enterprise. About the Division The IT Operations & Security division within the Office of Information Technology manages the State Bar's core technology environment, including infrastructure, end‑user support, and cybersecurity. The division ensures that systems remain secure, reliable, and accessible so staff can work effectively and the public can access essential State Bar services. These functions form the technological backbone of mission‑critical operations across the organization. Within this division, the Infrastructure Team supports and maintains the State Bar's foundational technology components, including servers, networks, cloud platforms, storage, Office 365 applications, identity and access management services, telephony, disaster recovery systems, and the monitoring tools that ensure the performance and availability of enterprise systems. The team operates a hybrid environment spanning Azure cloud services, on‑premises data centers in Los Angeles and San Francisco, and multiple enterprise platforms including Salesforce, Oracle, Odyssey, and the AS/400. Job Summary The Infrastructure and Cloud Services Manager provides leadership and hands‑on technical expertise for the State Bar's hybrid cloud and on‑premises infrastructure. This position oversees day‑to‑day operations and ensures timely resolution of issues including system outages, connectivity problems, performance degradation, backup failures, and other infrastructure incidents. The manager supports a team of technical specialists and provides the cross‑domain knowledge necessary for escalation, technical coordination, and maintaining continuity of critical infrastructure services. The role also manages contractors and service providers to ensure essential infrastructure services are maintained. This role is responsible for maintaining stable operations, minimizing risk, and guiding improvements to infrastructure services that support business systems and enterprise platforms. The manager also provides leadership for infrastructure‑dependent business and IT projects requiring cloud resource provisioning, system integrations, network planning, and performance tuning. The Ideal Candidate The ideal candidate brings broad experience across hybrid cloud and on‑premises infrastructure and is comfortable operating in a complex enterprise environment that spans multiple platforms and locations. They have practical expertise in Azure administration, Microsoft 365, identity services, networking, server administration, storage, and performance tuning, with strong analytical and troubleshooting skills. They excel in coordinating cross‑domain activities, supporting a team of subject matter experts, and managing vendor resources. They communicate effectively, work independently, take ownership of ensuring stable and dependable technology services for the State Bar's staff and the public, and serve as a hands‑on manager. Examples of Essential Duties Manage and administer hybrid infrastructure systems including cloud platforms, virtualization, storage, backup, and monitoring tools. Oversee server administration including configuration, patching, performance monitoring, system tuning, and lifecycle management. Direct network infrastructure operations including routing, switching, wireless, DNS, VPN, load balancing, firewalls, and traffic routing. Oversee the design, operation, and validation of enterprise backup and recovery solutions across on‑premises and cloud environments. Manage enterprise telephony, audio‑visual systems, and communication platforms. Propose and maintain operational and functional standards, practices, policies, and procedures. Ensure secure and reliable administration of Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams. Oversee identity and access management including Active Directory, Entra ID, provisioning, and group policy configuration. Monitor system health, alerts, performance, and capacity; lead incident response and conduct root‑cause analysis. Maintain and administer monitoring, alerting, logging, and infrastructure reporting tools. Perform infrastructure reviews, identify risks, and implement improvements to support operational stability and security. Support and coordinate infrastructure components of business and IT projects. Develop and maintain IT documentation, diagrams, standards, procedures, and runbooks. Oversee vendor management, contracts, SLAs, and procurement activities. Evaluate and recommend tools and technologies that support infrastructure modernization and scalability. Develop lifecycle management strategies for cloud resources, servers, network components, storage, and telephony. Provide technical escalation support across all infrastructure domains. Collaborate with Cybersecurity on vulnerability remediation, audits, and incident investigation. Lead and coordinate change management processes for infrastructure services. Provide guidance, coaching, and technical direction to staff. Ensure staff have the tools, training, and development for continuous growth. Knowledge of IT infrastructure technologies including servers, networks, cloud platforms, storage, Microsoft 365 services, identity and access management, telephony, monitoring, and automation tools. Hybrid cloud architecture, Azure administration, resource governance, networking, and cost optimization. Enterprise system performance monitoring, alerting, troubleshooting methodologies, and root‑cause analysis. Backup, disaster recovery, business continuity, high‑availability strategies, and incident response. Administrative and managerial principles including strategic planning, policy development, project management, budgeting, supervision, and conflict resolution. Methods for preparing technical reports, administrative documents, and operational procedures. Use of modern productivity tools, project management platforms, and communication technologies. Principles and practices of customer service and vendor management. Security, compliance, and operational standards applicable to enterprise infrastructure. Best practices for IT operations, configuration governance, and change management. Principles of systems and process analysis, design, and performance measurement. Advanced principles of information technology and data communications. Project management methodologies including scheduling, critical path identification, and delegation. Ability to Provide leadership, direction, and oversight for infrastructure operations and cloud services. Develop and implement goals, objectives, policies, procedures, and operational standards. Analyze business, operational, and technical needs to design scalable infrastructure solutions. Organize and prioritize work, develop effective plans, manage deadlines, and exercise sound judgment. Select, supervise, and develop technical staff. Adapt to changing priorities, environments, and operational demands. Facilitate consensus and resolve complex issues collaboratively. Collaborate with cross functional teams. Communicate technical and operational information clearly and persuasively. Maintain confidentiality and uphold ethical and professional standards. Ensure compliance with IT policies, practices, and regulatory requirements. Research and evaluate best practices and emerging technologies. Coordinate and administer technology projects from initiation to completion. Gather and evaluate information to draw logical conclusions and take action. Minimum Qualifications Education Bachelor's degree in information technology, computer science, engineering, or related field, or equivalent academic achievement. Experience Five years of full‑time experience in IT infrastructure operations or cloud services, including three years of supervisory or team‑lead experience. Desirable Certifications Azure Solutions Architect Expert, Microsoft 365 Administrator, VMware certification, ITIL v4 Foundation, CCNP, CRISC, CCS, CISM (optional). About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $123.7k-165k yearly 3d ago
  • Senior Business Analyst

    Chapman University Careers 4.3company rating

    Remote or Irvine, CA job

    Responsible for the ongoing and enhanced use of the PeopleSoft (PS) Finance (AP, PO, AM, GL, KK, GM, Banking, Workflow) and Human Capital (Payroll and Time & Labor) modules including related financial applications. Serves as the functional expert in these modules and is the technical liaison between the business owners and IS&T resources. Facilitates continuous business process improvement by identifying and implementing system efficiencies. Supports all applicable interfaces within the PeopleSoft ERP ( HCM / FSCM /CS) environments and any third-party applications. Mentors less experienced business analysts. Performs other duties as assigned. Voluntary flexible work from home options available. Responsibilities Responsible for leading all elements of project/enhancement requests, including planning, design, requirements definition, analysis, testing, communication, training, and production support. Independently manages projects throughout the SDLC . Liaison with business stakeholders from various areas such as Payroll, Accounting, Budgets, and Grants as well as technical team members from IS&T to drive the process of gathering and documenting functional requirements Develop solution designs around business needs incorporating configurable solutions while minimizing custom development Lead user acceptance testing, develop test cases from analyzing business and system requirements and execute testing Trouble shoot production issues and collaborate with IS&T as needed to apply fixes Act as team lead on designated projects or assignments and provide work direction to team members as needed Engage with business partners to identify potential areas of process improvement and design best practice solutions Create/maintain reports using PeopleSoft Query Manager or other system reporting tools such as Pyramid Analytics or Power BI Conduct user training and prepare training materials used to educate the user community on changes made to business applications and processes Review system security to identify gaps and collaborate with IS&T to ensure appropriate user access Support integration points between PS HCM , PS Campus Solutions and PS FSCM , and other financial applications Contribute to the development of system standards and procedures Engage in cross-functional training/learning of PS ERP modules and other financial applications within our business analyst team Support other financial applications/processes such as the chartfield maintenance process in PS FSCM Required Qualifications A minimum of 5 years of experience with PeopleSoft or other comparable ERP system with functional system knowledge in at least 3 modules listed above, including at least two full lifecycle implementations. Payroll/Time & Labor modules preferred. Extensive functional experience and knowledge in managing and supporting PeopleSoft HCM /Financial applications. Must have Bachelor's degree in computer science, management information systems, finance or accounting, or an equivalent combination in education and experience Expertise and possess a broad-based knowledge of end-to-end finance and payroll/time & labor systems and can identify business process impacts when re-designing Experience in setup and maintenance of one or more recently released PeopleSoft Suites such as, HCM 9.x, FSCM 9.x, and PeopleTools 9.x Experience implementing and managing PeopleSoft databases, with understanding of Peoplesoft's internet architecture, user security, tool patches/fixes, upgrade methodologies and best practices Advanced knowledge of interfaces between payroll and the general ledger. Ability to conceptualize and apply business needs and processes into actionable solutions Expert ability analyzing and troubleshooting software systems and implement design changes Advanced knowledge of Microsoft Excel to analyze and troubleshoot data Proven experience working with an enterprise wide, large scale implementation Strong organizational skills to manage multiple assignments and priorities Ability to communicate effectively, both orally and written, with technical and non-technical users, managers, vendors, and consultants Experience and strong command and execution in producing quality deliverables and meeting project schedules Ability to demonstrate tact and diplomacy, and to maintain a high level of confidentiality Self-starter with the ability to perceive tasks that need to be accomplished and take appropriate steps to achieve success Ability to multi-task and provide timely response to requests for support Strong team player with the ability to work in a diverse environment
    $103k-135k yearly est. 60d+ ago
  • Institutional Research Analyst

    University of North Florida 4.4company rating

    Remote or Jacksonville, FL job

    Department Institutional Research Compensation $50,000.00 to Negotiable Annual General Description / Primary Purpose: Under the direction of a director or higher, the Institutional Research Analyst supports the design, development, and implementation of departmental processes and programs. This role coordinates both internal and external data reporting and oversees administrative functions for the Office of Institutional Research. Job Function: Collaborate with campus stakeholders in support of the submission of data required by state and federal governments, external agencies, and accrediting agencies including but not limited to the Florida Board of Governors, IPEDS, AAUP, NCAA, and US News and World Report. Track and respond to internal and external ad-hoc data requests via the IR general email account. Support the Associate VP of Institutional Research and Performance with project logistics. Assist in writing reports, analyzing data, and developing materials to present findings. Prepare weekly, monthly, annual, and special project status reports. Provide guidance and one-on-one assistance to instructional staff on FARs requirements. Assist in maintaining the IR office website. Perform special projects and miscellaneous duties as assigned. Marginal Functions: Assist other IR employees in submitting travel, budget, and HR requests Coordinate activities with University officials at all levels through participation on committees and through consultation. Create new CMS web pages, update existing pages; test/repair web pages for ADA compliance; and upload accessible documents. May be required to work remotely during declared campus emergencies. Supervision Received: General supervision. The incumbent develops procedures for performing a variety of complex duties within established guidelines; has considerable freedom while the work is in process and receives instructions on new assignments. Program Direction and Development: Stay abreast of changes in reporting requirements and procedures. Develop and implement procedures that ensure continuity of data required for internal and external reporting. Organize and maintain customized data reporting system. Ensure the integrity of all data reporting. Statement of Responsibility for Confidential Data: Must observe and ensure the confidentiality of student and employee data as required by FERPA, institutional, and state regulations. Required Qualifications Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Preferred Candidates' Skills and Abilities: Proficient in the use of Microsoft Office products. Exhibit excellent communication skills and attention to detail. Experience working with large, complex datasets and/or relational databases. Experience with Student Information Systems (e.g., Banner or Workday) or other similar Enterprise Resource Planning (ERP) systems. Knowledge of higher education reporting, such as IPEDS, and other federal definitions. Administrative experience. Hiring Manager Contact Information: Preston Bennett, *********************** Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.
    $50k yearly Auto-Apply 30d ago
  • Open Rank Professor, Tenure-Track or Tenured, 9 or 12 Month Salaried (multiple vacancies) - College of Nursing

    Florida State University 4.6company rating

    Remote or Tallahassee, FL job

    Department College of Nursing Responsibilities The FSU College of Nursing is seeking to hire 9 or 12 month tenure track faculty members who are invested in conducting high impact research, teaching nursing students, and contributing the to the service needs of the College. Responsibilities include, but are not limited to: * Developing and maintaining a cohesive program of research focused on health conditions, populations, and/or methodological skills. * Actively pursuing extramural funding for research or programmatic efforts. Funding can be from federal, state, industry, and foundations. * Actively engaging in scientific dissemination via conference presentations, peer-reviewed publications, and white papers. * Preparing and teaching research aligned courses to nursing trainees. * Providing service to the college, university, community, and the profession. * Engaging in the provision of mentorship commensurate with academic rank. * Participating in and meaningfully contributing to departmental and team meetings. Qualifications * Candidates must hold an earned doctorate from an accredited university. * Candidates will have a record of funding excellence and a record of achievement in teaching, scientific inquiry, and service. * While candidates at the Assistant Professor level, must illustrate promise for an independent research career, candidates for Associate or full Professor appointments should have a strong record of funding, scholarly productivity, and leadership skills. For more information about our research portfolio, please visit: ********************************* Preferred Qualifications * Experience in mentorship of colleagues and students at a level appropriate to rank. * A record of funding from federal agencies. * We are actively seeking faculty candidates with training and/or research experience in the following areas: Digital Health, Artificial Intelligence (AI), Innovation and Entrepreneurship, Community Health, Pediatrics and Child Health, and Mental Health. Contact Info Inquiries about the positions may be directed to Dr. Lisa Hightow-Weidman, Associate Dean of Research at *********************** or Dr. Henna Budhwani, Chair of the Florida State University (FSU) College of Nursing Faculty Search Committee (FSC) at *****************. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific Faculty job opening as advertised, apply to Florida State University at ******************************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include education details even if attaching a Vita. In your application, please include the following documents: * Cover Letter * Curriculum Vitae (CV) Please do not include reference letters with your application; they will be collected later in the recruiting process. Considerations This is a Faculty position. This position requires successful completion of a criminal history background check. Rank commensurate with experience. This position is being advertised for multiple positions and is open until filled. Some positions are eligible for remote work. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
    $112k-179k yearly est. Easy Apply 9d ago
  • Vice Chair, Anesthesia

    University of Toledo Physicians, LLC 3.4company rating

    Toledo, OH job

    The Vice Chair, Clinical Services Anesthesia is the senior physician leader responsible for all clinical operations, quality, safety, and performance of the anesthesia service line at UToledo Health. This is a clinical leadership position with direct accountability for delivering safe, efficient, high-quality perioperative care across the main operating rooms, non-operating room anesthesia (NORA) sites, and other anesthetizing locations in a busy academic health system. The Vice Chair, Clinical Services Anesthesia serves as the primary driver of clinical excellence and operational effectiveness, acting as the key liaison between anesthesiology, surgical services, perioperative nursing, hospital administration, and other stakeholders. While the role includes active participation in the academic and educational missions of an academic anesthesiology department, the primary focus and accountability of the Vice Chair, Clinical Services Anesthesia is clinical and operational leadership. Essential Job Functions: Clinical Leadership & Operational Oversight Provide strategic direction and day-to-day leadership for the full scope of anesthesia services. Direct the clinical practice of faculty anesthesiologists, CRNAs, CAAs, and residents to ensure consistent, evidence-based, patient-centered care. Develop, standardize, and continuously improve clinical protocols, workflows, and best practices across the perioperative continuum. Partner with surgical leadership and the OR leadership team to drive efficiency metrics (first-case on-time starts, turnover times, block utilization, concurrency, and throughput). Lead department-specific quality, safety, and risk-management programs, including morbidity conferences, root-cause analyses, and adoption of national benchmarks (AQI, MPSF, NACOR). Clinical Excellence Provide high-quality anesthesia care across a full spectrum of general surgical cases Opportunities to teach residents and medical students within an established academic program Collaborative environment with surgeons, CRNAs, CAA's, and other APPs Mix of inpatient and outpatient anesthesia services Academic & Educational Engagement Actively support the academic mission by ensuring the service line delivers outstanding educational experience for residents, student registered nurse anesthetists (SRNAs), and medical students. Participate in didactic teaching, simulation-based education, and clinical supervision of trainees. Encourage and facilitate faculty and resident scholarly activity while maintaining clinical productivity and operational performance as the primary priority. Faculty Development & Recruitment Lead recruitment, mentoring, and retention of high-performing faculty anesthesiologists and advanced practice providers. Foster a collaborative, respectful, and professionally rewarding culture that values both clinical excellence and academic contribution. System Integration & Strategic Leadership Represent anesthesiology at the executive perioperative governance table and in health-system strategic planning. Collaborate closely with surgical department chairs, nursing leadership, hospital administration, and UToledo Health leadership to align goals and resolve operational challenges. Oversee staffing models, scheduling, productivity monitoring, financial stewardship, and resource allocation for the service line. Regulatory Compliance & Patient Safety Ensure compliance with CMS, Joint Commission, state regulations, and institutional policies. Champion a proactive culture of safety, transparency, and continuous improvement. Minimum Qualifications: MD or DO from an accredited medical school Board certification in Anesthesiology (American Board of Anesthesiology) Eligibility for unrestricted Ohio medical licensure Minimum 7-10 years of progressive clinical and leadership experience in a high-volume academic or tertiary-care medical center Proven success in clinical program development, OR efficiency improvement, quality/safety initiatives, and physician-APP team leadership Demonstrated change-management and multidisciplinary collaboration skills Candidate is not bound by a non-compete or other contractual obligation that would prevent them from fully engaging all aspects of this position defined in this job description at the time of hire Preferred Qualifications: Fellowship training and/or additional certification in a subspecialty (critical care, cardiac, pediatric, pain medicine, etc.) Prior role as division director, Vice Chair, Clinical Services Anesthesia, medical director of perioperative services, or equivalent clinical leadership position Experience leading care-team models involving residents, CRNAs, and CAAs Track record of successful faculty recruitment and development in an academic setting Benefits Package: Robust retirement options, including 403(b), 457, and pension plans with employer contributions up to 7.5% Health, dental, vision, and life insurance Paid time off, parental and maternity leave CME funding and travel allowance DEA waiver and licensure costs covered Tuition waiver for employees and dependents Long- and short-term disability coverage UTP opt-out of FICA, reducing payroll taxes About Toledo, Ohio: Located along Lake Erie and the Maumee River, Toledo combines big-city amenities with small-city affordability. Enjoy: 19 metro parks and 120+ miles of trails Renowned attractions like the Toledo Museum of Art, Toledo Zoo, and Symphony Orchestra Vibrant downtown entertainment and sports Affordable housing options, excellent schools, and family-friendly neighborhoods
    $31k-64k yearly est. 3d ago

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