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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bothell, WA | $60,713 | $29.19 |
| 2 | Cupertino, CA | $56,920 | $27.37 |
| 3 | Washington, DC | $54,005 | $25.96 |
| 4 | Eloy, AZ | $51,104 | $24.57 |
| 5 | Chicago, IL | $49,441 | $23.77 |
| 6 | Austin, TX | $49,137 | $23.62 |
| 7 | Jersey City, NJ | $49,010 | $23.56 |
| 8 | Fort Meade, MD | $48,735 | $23.43 |
| 9 | Kansas City, MO | $48,478 | $23.31 |
| 10 | New York, NY | $46,709 | $22.46 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $125,466 | $60 | - |
| 2 | Customer Service Expert | $117,435 | $56 | - |
| 3 | Customer Service Executive | $113,235 | $54 | - |
| 4 | Customer Account Executive | $107,143 | $52 | - |
| 5 | Customer Care Executive | $104,692 | $50 | - |
| 6 | Customer Liaison | $102,961 | $50 | - |
| 7 | Outbound Sales Representative | $94,649 | $46 | - |
| 8 | Customer Support Executive | $87,283 | $42 | - |
| 9 | Senior Representative | $80,200 | $39 | - |
| 10 | Telemarketing Representative | $78,643 | $38 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | NextGen Healthcare | $47,960 | $23 | - |
| 2 | Catholic Health East | $47,147 | $23 | 1 |
| 3 | Atrion | $44,634 | $21 | - |
| 4 | Shared Medical Services | $43,574 | $21 | - |
| 5 | iMethods | $43,541 | $21 | - |
| 6 | EHNAC - Electronic Healthcare Network Accreditation Commission | $42,279 | $20 | - |
| 7 | Artel | $42,101 | $20 | - |
| 8 | Mentor | $41,846 | $20 | - |
| 9 | Williams Communications | $41,392 | $20 | - |
| 10 | CORHIO | $41,131 | $20 | - |
| 11 | Clario | $40,916 | $20 | - |
| 12 | Franciscan Missionaries of Our Lady Health System | $40,877 | $20 | - |
| 13 | Philips Medical Systems | $38,382 | $18 | - |
| 14 | Carestream | $38,278 | $18 | 1 |
| 15 | Sysmex | $36,855 | $18 | 2 |
| 16 | Landis Homes | $35,535 | $17 | - |
| 17 | Varian Medical Systems | $34,498 | $17 | - |
| 18 | Hospital Sisters Health System | $33,913 | $16 | - |
| 19 | RedBrick Health | $32,811 | $16 | 1 |
| 20 | Ardent Health Services | $32,099 | $15 | 5 |