Operations Associate jobs at Stifel Financial - 961 jobs

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform. Job responsibilities * Manage all client queries in relation to ETF Basket Valuations. * Participate in industry working groups and initiatives. * Stay updated on developments in the broader ETF ecosystem. * Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries. * Develop new ways to enhance our operating model and work directly with tech teams to implement risk-reducing processes. * Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures. * Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations. * Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders. * Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform. Required qualifications, capabilities, and skills * Demonstrated expertise in fund servicing operations, with at least one plus year of experience focusing on basket operations or fund accounting, evidenced by successful execution of related tasks and responsibilities. * Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting. * Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment. * Proven ability to apply active listening and questioning techniques to understand and address client needs effectively. * Strong managerial skills. * Strong analytical, prioritization, organizational, and time management skills. * Ability to be effective in a global operating environment and a matrix management organization. * Ability to build and maintain effective working relationships with clients and counterparties. * Excellent customer service skills with attention to detail. * Results-oriented; ability to create and sustain a target-guided environment. Preferred qualifications, capabilities, and skills * Advanced Excel skills, VBA, etc. * Strong knowledge of complex corporate actions and dividend income. * ETF cash component expertise. Work hours are 12:30 - 9pm.

Join our Treasury team to ensure efficient cash flow management, optimize liquidity, and maintain strong banking relationships. This role combines operational execution with compliance oversight and technology support. Responsibilities: Cash Forecasting & Reporting: Monitor daily cash positions, prepare reports, and facilitate wires/transfers. Prepare executive level weekly summary for the CFO and CAO. Banking Administration: Manage account openings, signatory updates, oversee fee's and maintain ACH blocks. Compliance & Controls: Support SOX compliance and ensure adherence to treasury policies. Technology & Process Improvement: Leverage treasury systems and recommend process enhancements. Assist in automation initiatives for cash reporting Handle adhoc projects and assist the VP of Cash Management with various analyses. Collaborate with Accounts Payable, Accounts Receivable and IT to enhance treasury technology Qualifications: 2- 4 years of treasury, cash management or banking experience required Proficiency in treasury management systems (e.g., Treasura and Excel) Understanding about treasury, banking and payment processes Familiarity with bank cash management systems Ability to work cross-functionally and adapt in a fast-paced environment Strong communication, organizational, and interpersonal skills Detail-oriented, analytical, and collaborative team player Motivated individual who is a team player with a positive attitude Why Join Us? Gain exposure to corporate treasury operations and contribute to process improvements in a dynamic environment. Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional), very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities. Brixmor offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities. EOE (Brixmor is an Equal Opportunity Employer)

A State Government Agency in Massachusetts is looking for a Mail Services Associate to manage mail operations effectively. Candidates should have at least two years of electronic data processing experience and the ability to operate various mail service equipment. This position offers a flexible hybrid work environment with competitive benefits and requires a proactive approach to tasks within the dynamic operational services division. #J-18808-Ljbffr

This position provides clerical and administrative support to the Gas Operations Integration Center, ensuring timely and accurate preparation of work while supporting a highly efficient, team-oriented environment. The role is responsible for applying, receiving, distributing, communicating, and executing permits; supporting the One Call process; managing site readiness details; and creating, updating, and executing WMS/DIS order types. Additional responsibilities include utilizing PC applications such as Word, Excel, and PowerPoint, managing email communications through Lotus Notes, preparing correspondence, supporting office administration, handling customer complaints, and delivering excellent internal and external customer service through effective communication and teamwork.

ABOUT US: Founded in 1997 by Laura Vinroot Poole, Capitol is a luxury clothing boutique in Charlotte, North Carolina that features designs from Valentino, Giambattista Valli, Gabriela Hearst, and along with high-end jewelry and accessories by Marie-Helene de Taillac, Irene Neuwirth and The Gem Palace. On the second floor of the store is Capitol's sister store, Poole Shop. The selection of contemporary womenswear is curated from around the world by Laura to ultimately create an immersive, continuous shopping experience. In March 2019, Capitol opened its second location in the Brentwood Country Mart, affectionately known as Capitol Brentwood. Originally founded in 1948, the Brentwood Country Mart is a beloved retail village located on the west side of Los Angeles that is known as a collection of the best stores in the world - the perfect new home for Capitol. Laura partnered with her best friend, celebrated jewelry designer Irene Neuwirth, to create an Irene Neuwirth shop-in-shop, which houses the largest collection of her jewelry outside of Irene's West Hollywood flagship. For nearly three decades, Capitol has brought femininity and attitude, vibrant patterns and colors, and endless style to women in Charlotte and beyond. The store's effortless eye for design and talent, both inside and outside the thoughtfully curated walls of the flagship store, has established Capitol as the premiere boutique of the south OUR MISSION: We are dedicated to inspiring extraordinary women and men. We are committed to excellence, lead with compassion, and encourage creativity. We are present, committed to growth and evolution, and respect ourselves and others. We are humble and generous in all we do. JOB TITLE: Operations Coordinator Reports to: Chief of Staff Salary Range: $48,000-52,000 per year ($23-25 an hour) based on experience. OVERVIEW: The Operations Coordinator is a crucial role responsible for the successful management and oversight of inventory flow for Capitol Charlotte, Capitol Brentwood, and Poole Shop. This position requires a comprehensive understanding of the merchandise lifecycle, from arrival to sale, ensuring each item has the optimal opportunity to sell at full price. This role is integral to the success of the stores and significantly impacts both the buying and selling cycles. KEY AREAS OF RESPONSIBILITY 1. Inventory Management Order Confirmation Timely review of order confirmations for Capitol Charlotte/Brentwood and Poole Shop. Collaborate with the buying team on any necessary order revisions. Communicate with vendors to resolve all inaccuracies and confirm orders. Receiving and Processing (Capitol Charlotte & Poole Shop) Import Purchase Orders (POs) into Lightspeed. Confirm packing slips/invoices against the physical units received. Complete the receiving process by circling receipts in the order book, noting the total retail value received, and updating the delivery log. Handle garments with care, including steaming and tagging. Pull items for client requests and hand off to the sales team. Communicate new arrivals to sales teams via Slack. Submit vouchers and invoices to the accounting team for financial accuracy. Shipping & Logistics Respond promptly to vendors regarding inbound shipments. Daily tracking of all inbound and outbound shipments. Notify the sales team via Slack when client approvals have been returned. Delivery Log Management Maintain the delivery logs daily as new merchandise arrives. Provide the team with a real-time percentage of a collection that has shipped. Retail Planning & Vendor Relations Keep the retail planning sheet organized and current. Contact vendors whose ship windows are approaching or past to request an update on outstanding orders or payment holds. Negotiate new terms (e.g., consignment, cancellation, discount) for late-arriving merchandise. Returns to Vendor (RTVs) & Swaps Partner with the buying team and execute all necessary steps for RTVs and swaps. Coordinate the return shipment with the vendor. Properly remove the item(s) from Lightspeed and document the return on the PO. Follow up with the accounting team to confirm that funds have been refunded or credited. Trunk Shows Assist with the merchandising and preparation for trunk shows and store events. Input trunk show inventory into Lightspeed clearly for the team, facilitating final sales processing. Send final sales reports to the vendor, copying accounting.. Create a vendor return and ship back remaining merchandise promptly, in the condition it arrived. Accounting Support / Partner With Controller Partner closely with the Controller on all inventory management and cost changes. Update Lightspeed and vouchers promptly if there are any cost or retail price changes. Check incoming mail daily. Send all inventory-related mail and documentation to Lisa on a weekly basis. 2. Buying Team Support & Inventory Lifecycle Order Administration Assist the Buying Team with data entry of seasonal market orders into an Excel template. Reference order notes and photo streams to associate client names with specific requested styles. Markdowns Generate and distribute a master list of non-markdown inventory to the sales team, based on carryover lists and time at full price. Liquidation Collaborate with the buying team to determine the optimal timing for merchandise liquidation. Neatly package merchandise for shipment to the liquidator. Create an invoice and negotiate a final offer with liquidators such as UAL, TheRealReal, or LGS. Involve the accounting team to ensure funds are received. Shrink Management Generate a shrink report after merchandise has been placed on approval for liquidation. Share the report with the sales team for reconciliation. Report the final total retail value of shrink to the Buying Team. 3. General Operations & Culture Act as a leader within the organization. Maintain a clean, organized, and positive working environment. Partner with the sales team to elevate the company's overall customer service standards. Interface with customers, vendors, and internal staff in a positive and timely manner. Contributes to the positive team efforts of both the store and the company. Makes suggestions to improve daily store sales, operations, and overall client flow. Performs other duties as required or requested to ensure the smooth operation of the store. Must be able to lift over 35 lbs. Ensure management is promptly notified of any challenges or issues impacting the company or the customer. Attend team meetings as requested Capitol provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Full-time On-site Experience: Fashion Retail: 1 year (Preferred) Work Location: In person

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. **Job responsibilities** + Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery + Considers and plans for upstream and downstream implications of new product features on the overall product experience + Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers + Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle + Writes the requirements, epics, and user stories to support product development + Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization + Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise in product management or a relevant domain area + Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile + Excellent written, visual, and verbal communication skills + Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks + Developing knowledge of data analytics and data literacy + Direct experience in check fraud prevention and management + Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment **Preferred qualifications, capabilities, and skills** + Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210678810 JobSchedule: Full time JobShift: Day : Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities * Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery * Considers and plans for upstream and downstream implications of new product features on the overall product experience * Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers * Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle * Writes the requirements, epics, and user stories to support product development * Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization * Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise in product management or a relevant domain area * Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile * Excellent written, visual, and verbal communication skills * Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks * Developing knowledge of data analytics and data literacy * Direct experience in check fraud prevention and management * Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills * Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile Excellent written, visual, and verbal communication skills Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks Developing knowledge of data analytics and data literacy Direct experience in check fraud prevention and management Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Financial Operations Associate to support the daily movement, tracking, and reconciliation of digital assets across wallets, various blockchains, and custodial platforms. This role is ideal for someone early in their career with a finance, accounting, or operations background who is interested in crypto and eager to deepen their understanding of digital asset operational workflows, reporting, and controls. What You'll Do * Support daily digital asset operations, including reviewing, tracking, and reconciling asset movements across wallets, blockchains, and custodial platforms * Monitor blockchain transactions and settlements * Monitor wallet balances and activity and maintain accurate reports using Excel or Google Sheets * Assist with building and maintaining financial reports and dashboards (Python, Google Scripts, and Tableau experience a plus, but not required) * Process and track internal digital asset funding requests * Partner with Accounting to support month-end close activities * Prepare supporting documentation for audits and internal reviews * Help document and improve financial operations processes as the business scales What We Look For * 2-4 years of experience in finance, accounting, operations, data/analytics, treasury, crypto operations or engineering * Strong interest in crypto and foundational experience using wallets, exchanges, custodial platforms, or DeFi platforms * Familiarity with crypto, DeFi, and blockchain fundamentals * High attention to detail and strong organization * Ability to analyze and reconcile data across multiple sources * Clear communication skills and a collaborative mindset * Project management skills a plus * Experience working in a fast-paced startup environment is a plus * Eagerness to learn Salary * Compensation Range: $62,050-$73,000/yr * 25% annual bonus target, paid quarterly * Company equity in the form of RSUs * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Financial Operations Associate to support the daily movement, tracking, and reconciliation of digital assets across wallets, various blockchains, and custodial platforms. This role is ideal for someone early in their career with a finance, accounting, or operations background who is interested in crypto and eager to deepen their understanding of digital asset operational workflows, reporting, and controls. What You'll Do Support daily digital asset operations, including reviewing, tracking, and reconciling asset movements across wallets, blockchains, and custodial platforms Monitor blockchain transactions and settlements Monitor wallet balances and activity and maintain accurate reports using Excel or Google Sheets Assist with building and maintaining financial reports and dashboards (Python, Google Scripts, and Tableau experience a plus, but not required) Process and track internal digital asset funding requests Partner with Accounting to support month-end close activities Prepare supporting documentation for audits and internal reviews Help document and improve financial operations processes as the business scales What We Look For 2-4 years of experience in finance, accounting, operations, data/analytics, treasury, crypto operations or engineering Strong interest in crypto and foundational experience using wallets, exchanges, custodial platforms, or DeFi platforms Familiarity with crypto, DeFi, and blockchain fundamentals High attention to detail and strong organization Ability to analyze and reconcile data across multiple sources Clear communication skills and a collaborative mindset Project management skills a plus Experience working in a fast-paced startup environment is a plus Eagerness to learn Salary Compensation Range: $62,050-$73,000/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

The Carlstar Group Operations Associate ll is an hourly position responsible for continuous performance according to assigned job specifications. The successful candidate will be committed to safety, good housekeeping, and a willingness to learn. Operations Associate ll employees can be trained and assigned to any of the roles of the below listed jobs at the manufacturing plant, and often will rotate between the different jobs as business needs dictate - 3&4 Calendar Support, Bead Winder, Radial Apex, Radial Cap Slit, SP Assembler, SP Splicer, SP Molder, Bias Cutter DUTIES AND RESPONSIBILITIES: 3&4 Calendar Support Operate stock feeder and adjust feed to match out feed to maintain a uniform bank on the mill or extruder. Identify and explain the different types of stock. Knowledge of how to start a band of rubber around the mill roll. Ability to adjust mill roll gap and explains the purpose for doing it. Ability to safely cut rubber on mill and slab off. Provide a consistent and continuous feed strip to the calendar. Demonstrate and explain proper way to record and dispose of scrap and rework. Knowledge of how-to setup the calendar and adjust it to produce product within specifications. DUTIES AND RESPONSIBILITIES: Bead Winder Perform required quality checks (weight, length, splice verification, width, angle, thickness) Check specifications in the computer and record the card the information and initials. Ability to stand at station and splice the fabric together. Fabric is cut according to specifications for the desired catalog number. Ability to take off and place on fabric rack using hoist. Demonstrate ability to put new fabric on conveyor belt and begin splicing. Splice rubber coming into basin of machine. Produce quality bead. Set up, operate, and repair bead machines based on Standard Work Procedures. Make bead wire spools. Track inventory of in-process materials. DUTIES AND RESPONSIBILITIES: Radial Apex Perform required quality checks (width, length, and splice quality) Check specifications on the beehive. Stand and move around at workstation to make apexed beads. Operator and monitor extruder Thread festoon with material, set up and operate apexer per specifications. Ability to make necessary adjustments to Apexing unit to meet quality requirements. Safely operates Apexing unit per Standard Work Produce quality beads in a timely and safe manner according to Standard Work Procedure Set up and operate Extruder and apexing stations. Track inventory of in-process materials DUTIES AND RESPONSIBILITIES: Radial Cap Slit Successfully and safely operate the slitter per Standard Work Procedures Perform required quality checks (length, splice verification, width, thickness) Demonstrates the ability to check specifications in the computer and record. Ability to stand at station and splice the fabric together. Cut according to specifications. Take off and place on mother fabric rolls. Thread windup with fabric, start bobbins and remove when completed. Demonstrates ability to make splices and repair splices as necessary. Ability to make necessary adjustments to Slitter unit to meet quality requirements. Track inventory of in-process materials DUTIES AND RESPONSIBILITIES: SP Assembler Assemble semi-pneumatic tires, understand Bom's, and other duties as assigned. Understands how to operate all stations within the assembly process. inspect tires to identify defects and scrap and package tires. Use tools safely and efficiently (i.e. torque gun) Detect and report faulty operation, defective, and/or unusual material condition. DUTIES AND RESPONSIBILITIES: SP Splicer Perform required quality checks such as weight, length, and splice verification. Understand the SWl for the extruder, splicer, and hot knife splicer, other duties as necessary. Learn the unique positioning of each extrusion (stage parts right side up or right side down for shrinking) to allow the molding operator to load correctly. Setup splicer and hot-knife splicer (changing clamps, add spacers, determine the stroke length) Adjust splicer and hot-knife splicer to meet quality requirements for splicing. Understand the information on data collection sheets and the hot-knife lengths sheets to setup and run the splicer and hot-knife operation. DUTIES AND RESPONSIBILITIES: SP Molder Assemble product using various types of equipment. Operate machine components safely and efficiently. Understand components should be used for each process according to Standard Work Procedure lnspect product to identify defects and scrap. Use tools safely and efficiently. Read and understand build specifications required for successful operation of machinery. Detect and report faulty operation, defective, and/or unusual material conditions. DUTIES AND RESPONSIBILITIES: Bias Cutter Safely and effectively operate bias cutter according to Standard Work Procedure Perform required quality checks (weight, length, splice verification, width, angle, thickness) Check specifications and enter data appropriately in computer. Ability to stand stationary at bias cutter machine for long periods of time. Ability to use hoist to take off and place on fabric rack. Ability to adjust bias cutter to meet quality requirements. Qualifications ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: All Operations Associate II Employees To perform the essential functions of this job, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee should possess the ability to: Work safely around continuously moving mechanical parts. Work in a hot environment while meeting production rates. Be exposed to a noisy environment and comfortable with PPE requirements. Maintain regular attendance and punctuality for 8-12-hour shifts. Be comfortable standing, stooping, bending, kneeling, walking, leaning, and working around rotating equipment. Be comfortable lifting up to 50 lbs. Ability to push/pull 5O-150 lbs. on a wheeled cart; static push/pull:20lbs. Ability to stoop, stand, squat, and move at a continuous pace for 8+ hours/day. Pinch minimum 6 lbs. Grasp minimum 35 lbs. A full range of motion required: cervical, shoulders, elbow, wrist, fingers, hands, truck twist, and feet. Working Conditions: moderate noise, moving mechanical parts, static shock, burns, go up heights, odors, dust, protrusions, narrow access, good vision, and hearing. Any lifting over 70 lbs. must be completed with assistance through mechanical or individual support. Certain positions require forklift certification. Other job duties will be required, as needed, to be performed by the employees in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employees often cover other jobs and may be assigned other functions outside the job role to support the continuation of the operation of the Jackson Plant facility.

The Carlstar Group Operations Support I is an hourly position responsible for continuous performance according to assigned job specifications. The successful candidate will be committed to safety, good housekeeping, and a willingness to learn. Operations Associate I employees can be trained and assigned to any of the roles of the below listed jobs at the manufacturing plant, and often will rotate between the different jobs as business needs dictate - Injection Molding, Apex Beads, Extruder Booker. SUMMARY OF RESPONSIBILITY: Injection Molding Work with production, quality, and product development groups to deliver plastic and rubber injection parts in support of operational plans. Understands the components of an injection molding machine. Set and start up injection molds. Diagnose process quality issues. Operate a crane and other equipment, as necessary. Perform Forklift operation and material handling functions. Connect and unload bulk material deliveries. Perform first piece inspections at startup of molds. Perform machine PM requirements. Perform minor mold maintenance and cleaning. Program and maintain pick and place robots. Load, Unload, and Operate Punch Presses. Package Finished Parts SUMMARY OF RESPONSIBILITY: Apex Beads Sets up materials and production machinery per the specification requirements using correct tools and procedures. Logs into computer to determine production and specification requirements. Wig-wag stock changes Extruder die cleaning and changeover. Apex tooling adjustments Choose color-coded ring spacers according to bead diameter. Choose an appropriate rack for the product to be made. Feeds the specified raw rubber (wigwag) into a mechanical stock feeder o Feeds rubber stock from the stock feeder into the extruder hopper at specified temperature and speed Directs extruded rubber using the specified extruder die onto moving conveyors, rollers, and cooling drum Places bead wire in bead holder clamp using actuator pedals o Applies apex to bead wire directed by hand as the assembly rotates o Trims excess rubber from assembly using approved tools and methods o Joins the splice to completely cover all wires evenly o Separates each apex-bead assembly with a colored spacer o Places completed apex-bead assemblies on rack o Reports production on computer and prints material tag. SUMMARY OF RESPONSIBILITY: Extruder Booker Responsible for taking sheets of tread rubber off conveyor & placing them on the leaves of the Tread Storage Book Use correct controls on machine as it relates to job duties and responsibilities. Produce within specifications as noted in standard work procedure. Tag both ends of Tread Book with catalog Number, Date, and shift Number. Transport Tread Books completed to storage area using correct equipment. Use keyboard to enter information about the location of stored Tread Books Perform conveyor maintenance; cleans area; changes filters; changes cutters; cleans rollers. Qualifications SKILLS AND ABILITIES: All Operations Associate I Employees The employee should hold the following abilities: Work at an effective and productive pace while operating heavy equipment. Be a safety advocate for self and other team members. Apply common sense to carrying out instructions and procedures. Use problem-solving skills to deal with issues in process as they arise. EDUCATION AND/OR EXPERIENCE: All operations Associate I Employees All Operations Support I Employees. The employee should have the following: High school diploma or general education degree (GED). Applicants seeking GED: Enroll in our GED Ready program to help you get a GED while working. Manufacturing experience preferred but not required, candidate will be trained for this position in-house. Ability to work in a fast-paced environment while meeting production and quality goals. Ability to obtain and maintain a valid forklift or equipment license as needed or required. ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: All Operations Associate I Employees To perform the essential functions of this job, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee should possess the ability to: Work safely around continuously moving mechanical parts. Work in a hot environment while meeting production rates. Be exposed to a noisy environment and comfortable with PPE requirements. Maintain regular attendance and punctuality for 8-12-hour shifts. Be comfortable standing, stooping, bending, kneeling, walking, leaning, and working around rotating equipment. Be comfortable lifting up to 50 lbs. Ability to push/pull 5O-150 lbs. on a wheeled cart; static push/pull:20lbs. Ability to stoop, stand, squat, and move at a continuous pace for 8+ hours/day. Pinch minimum 6 lbs. Grasp minimum 35 lbs. A full range of motion required: cervical, shoulders, elbow, wrist, fingers, hands, truck twist, and feet. Working Conditions: moderate noise, moving mechanical parts, static shock, burns, go up heights, odors, dust, protrusions, narrow access, good vision, and hearing. Any lifting over 70 lbs. must be completed with assistance through mechanical or individual support. Certain positions require forklift certification. Other job duties will be required, as needed, to be performed by the employees in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employees often cover other jobs and may be assigned other functions outside the job role to support the continuation of the operation of the Jackson Plant facility.

The Carlstar Group Operations Associate ll is an hourly position responsible for continuous performance according to assigned job specifications. The successful candidate will be committed to safety, good housekeeping, and a willingness to learn. Operations Associate ll employees can be trained and assigned to any of the roles of the below listed jobs at the manufacturing plant, and often will rotate between the different jobs as business needs dictate - 3&4 Calendar Support, Bead Winder, Radial Apex, Radial Cap Slit, SP Assembler, SP Splicer, SP Molder, Bias Cutter DUTIES AND RESPONSIBILITIES: 3&4 Calendar Support Operate stock feeder and adjust feed to match out feed to maintain a uniform bank on the mill or extruder. Identify and explain the different types of stock. Knowledge of how to start a band of rubber around the mill roll. Ability to adjust mill roll gap and explains the purpose for doing it. Ability to safely cut rubber on mill and slab off. Provide a consistent and continuous feed strip to the calendar. Demonstrate and explain proper way to record and dispose of scrap and rework. Knowledge of how-to setup the calendar and adjust it to produce product within specifications. DUTIES AND RESPONSIBILITIES: Bead Winder Perform required quality checks (weight, length, splice verification, width, angle, thickness) Check specifications in the computer and record the card the information and initials. Ability to stand at station and splice the fabric together. Fabric is cut according to specifications for the desired catalog number. Ability to take off and place on fabric rack using hoist. Demonstrate ability to put new fabric on conveyor belt and begin splicing. Splice rubber coming into basin of machine. Produce quality bead. Set up, operate, and repair bead machines based on Standard Work Procedures. Make bead wire spools. Track inventory of in-process materials. DUTIES AND RESPONSIBILITIES: Radial Apex Perform required quality checks (width, length, and splice quality) Check specifications on the beehive. Stand and move around at workstation to make apexed beads. Operator and monitor extruder Thread festoon with material, set up and operate apexer per specifications. Ability to make necessary adjustments to Apexing unit to meet quality requirements. Safely operates Apexing unit per Standard Work Produce quality beads in a timely and safe manner according to Standard Work Procedure Set up and operate Extruder and apexing stations. Track inventory of in-process materials DUTIES AND RESPONSIBILITIES: Radial Cap Slit Successfully and safely operate the slitter per Standard Work Procedures Perform required quality checks (length, splice verification, width, thickness) Demonstrates the ability to check specifications in the computer and record. Ability to stand at station and splice the fabric together. Cut according to specifications. Take off and place on mother fabric rolls. Thread windup with fabric, start bobbins and remove when completed. Demonstrates ability to make splices and repair splices as necessary. Ability to make necessary adjustments to Slitter unit to meet quality requirements. Track inventory of in-process materials DUTIES AND RESPONSIBILITIES: SP Assembler Assemble semi-pneumatic tires, understand Bom's, and other duties as assigned. Understands how to operate all stations within the assembly process. inspect tires to identify defects and scrap and package tires. Use tools safely and efficiently (i.e. torque gun) Detect and report faulty operation, defective, and/or unusual material condition. DUTIES AND RESPONSIBILITIES: SP Splicer Perform required quality checks such as weight, length, and splice verification. Understand the SWl for the extruder, splicer, and hot knife splicer, other duties as necessary. Learn the unique positioning of each extrusion (stage parts right side up or right side down for shrinking) to allow the molding operator to load correctly. Setup splicer and hot-knife splicer (changing clamps, add spacers, determine the stroke length) Adjust splicer and hot-knife splicer to meet quality requirements for splicing. Understand the information on data collection sheets and the hot-knife lengths sheets to setup and run the splicer and hot-knife operation. DUTIES AND RESPONSIBILITIES: SP Molder Assemble product using various types of equipment. Operate machine components safely and efficiently. Understand components should be used for each process according to Standard Work Procedure lnspect product to identify defects and scrap. Use tools safely and efficiently. Read and understand build specifications required for successful operation of machinery. Detect and report faulty operation, defective, and/or unusual material conditions. DUTIES AND RESPONSIBILITIES: Bias Cutter Safely and effectively operate bias cutter according to Standard Work Procedure Perform required quality checks (weight, length, splice verification, width, angle, thickness) Check specifications and enter data appropriately in computer. Ability to stand stationary at bias cutter machine for long periods of time. Ability to use hoist to take off and place on fabric rack. Ability to adjust bias cutter to meet quality requirements. Qualifications ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: All Operations Associate II Employees To perform the essential functions of this job, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee should possess the ability to: Work safely around continuously moving mechanical parts. Work in a hot environment while meeting production rates. Be exposed to a noisy environment and comfortable with PPE requirements. Maintain regular attendance and punctuality for 8-12-hour shifts. Be comfortable standing, stooping, bending, kneeling, walking, leaning, and working around rotating equipment. Be comfortable lifting up to 50 lbs. Ability to push/pull 5O-150 lbs. on a wheeled cart; static push/pull:20lbs. Ability to stoop, stand, squat, and move at a continuous pace for 8+ hours/day. Pinch minimum 6 lbs. Grasp minimum 35 lbs. A full range of motion required: cervical, shoulders, elbow, wrist, fingers, hands, truck twist, and feet. Working Conditions: moderate noise, moving mechanical parts, static shock, burns, go up heights, odors, dust, protrusions, narrow access, good vision, and hearing. Any lifting over 70 lbs. must be completed with assistance through mechanical or individual support. Certain positions require forklift certification. Other job duties will be required, as needed, to be performed by the employees in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employees often cover other jobs and may be assigned other functions outside the job role to support the continuation of the operation of the Jackson Plant facility.

The Executive Office plays an integral role in setting and advancing Goldman Sachs' corporate strategy, and in preserving the firm's distinctive culture. We are responsible for safeguarding the firm's relationship with alumni, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm's evolving priorities. We also partner with the businesses to source high-impact opportunities in line with the firm's social and sustainability agendas. About Goldman Sachs Marketing Led by the firm's first Chief Marketing Officer, the marketing function at Goldman Sachs is backed by momentum and a broad imperative to unify the discipline, driving a business-critical function focused on the firm's future growth. As such, Global Marketing is focused on building out a data-and-technology enabled team of growth marketers, delivering value for the brand and the business. The organization consists of Corporate Reputation Marketing and business marketing teams, as well as center of excellence (COE) teams like paid media, research, and design. Together, these functions collaborate to build a unified, scalable, and consistent approach to marketing the brand and its offerings. Our mission is to drive commercial impact for the firm and the businesses we serve. About the Role Global Marketing Design is at the forefront of defining and delivering intuitive, impactful, and cohesive experiences across the firm. Exceptional design is critical in enabling our clients to navigate complex financial landscapes with ease and confidence. The Associate, Design and Product Operations will play a crucial role in operationalizing the Goldman Sachs design vision, ensuring that our design systems and visual standards are consistently applied and continue to evolve to meet the highest standards of quality and innovation. Core Responsibilities Partner with designers, engineers, and project managers to create efficiency and drive strategic alignment across the design system and visual design initiatives Leverage data-driven insights to inform strategic decisions, optimize design processes, and measure the impact of design efforts Manage the governance process across the brand and the enterprise design system, ensuring adherence to firmwide standards and promoting consistency Help shape the future of the enterprise design system by federating its implementation across the firm, fostering adoption and best practices Partner with key stakeholders and design leadership to define and execute strategies for operationalizing design at an enterprise scale Determine and implement an effective measurement strategy to define the impact of the design system, team health, and overall operational efficiency Qualifications 3 plus years of proven experience in managing design operations within a large-scale enterprise organization Demonstrated success in managing enterprise-level design systems and overseeing their successful implementation Understanding of product management, design, and engineering practices, with the ability to bridge these disciplines effectively Exceptional communication skills, with a track record of influencing stakeholders and driving cross-functional alignment Strong analytical capabilities, with experience in developing and utilizing data to inform strategy and measure performance Exceptional creative judgment; in pursuit of creative excellence and exceptional execution regardless of the task at hand Salary Range The expected base salary for this New York, New York, United States-based position is $100000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.

The Executive Office plays an integral role in setting and advancing Goldman Sachs' corporate strategy, and in preserving the firm's distinctive culture. We are responsible for safeguarding the firm's relationship with alumni, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm's evolving priorities. We also partner with the businesses to source high-impact opportunities in line with the firm's social and sustainability agendas. About Goldman Sachs Marketing Led by the firm's first Chief Marketing Officer, the marketing function at Goldman Sachs is backed by momentum and a broad imperative to unify the discipline, driving a business-critical function focused on the firm's future growth. As such, Global Marketing is focused on building out a data-and-technology enabled team of growth marketers, delivering value for the brand and the business. The organization consists of Corporate Reputation Marketing and business marketing teams, as well as center of excellence (COE) teams like paid media, research, and design. Together, these functions collaborate to build a unified, scalable, and consistent approach to marketing the brand and its offerings. Our mission is to drive commercial impact for the firm and the businesses we serve. About the Role Global Marketing Design is at the forefront of defining and delivering intuitive, impactful, and cohesive experiences across the firm. Exceptional design is critical in enabling our clients to navigate complex financial landscapes with ease and confidence. The Associate, Design and Product Operations will play a crucial role in operationalizing the Goldman Sachs design vision, ensuring that our design systems and visual standards are consistently applied and continue to evolve to meet the highest standards of quality and innovation. Core Responsibilities Partner with designers, engineers, and project managers to create efficiency and drive strategic alignment across the design system and visual design initiatives Leverage data-driven insights to inform strategic decisions, optimize design processes, and measure the impact of design efforts Manage the governance process across the brand and the enterprise design system, ensuring adherence to firmwide standards and promoting consistency Help shape the future of the enterprise design system by federating its implementation across the firm, fostering adoption and best practices Partner with key stakeholders and design leadership to define and execute strategies for operationalizing design at an enterprise scale Determine and implement an effective measurement strategy to define the impact of the design system, team health, and overall operational efficiency Qualifications 3 plus years of proven experience in managing design operations within a large-scale enterprise organization Demonstrated success in managing enterprise-level design systems and overseeing their successful implementation Understanding of product management, design, and engineering practices, with the ability to bridge these disciplines effectively Exceptional communication skills, with a track record of influencing stakeholders and driving cross-functional alignment Strong analytical capabilities, with experience in developing and utilizing data to inform strategy and measure performance Exceptional creative judgment; in pursuit of creative excellence and exceptional execution regardless of the task at hand Salary Range The expected base salary for this New York, New York, United States-based position is $100000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.

The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. **Job responsibilities** + Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed + Monitor product performance and report on key operational metrics to identify trends and areas for improvement + Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders + Coordinate issue management by opening, tracking, and resolving issue from end-to-end + Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions + Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution + Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) **Required qualifications, capabilities, and skills** + 4+ years of professional experience + Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) + Understanding of basic tech software functionalities (API, logs, JIRA) + Proven track record of managing production and operational issues + Strong organizational skills and effective verbal and written communication skills + Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision + Controls-focused mindset **Preferred qualifications, capabilities, and skills** + 1+ year data analyst experience + Experience with C3 green screens, Admin Tool, and/or ServiceNow + Experience supporting product development + LLM suite knowledge + Knowledge of Chase organization, processes, systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year

JobID: 210680871 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00 The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities * Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed * Monitor product performance and report on key operational metrics to identify trends and areas for improvement * Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders * Coordinate issue management by opening, tracking, and resolving issue from end-to-end * Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions * Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution * Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills * 4+ years of professional experience * Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) * Understanding of basic tech software functionalities (API, logs, JIRA) * Proven track record of managing production and operational issues * Strong organizational skills and effective verbal and written communication skills * Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision * Controls-focused mindset Preferred qualifications, capabilities, and skills * 1+ year data analyst experience * Experience with C3 green screens, Admin Tool, and/or ServiceNow * Experience supporting product development * LLM suite knowledge * Knowledge of Chase organization, processes, systems

The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed Monitor product performance and report on key operational metrics to identify trends and areas for improvement Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders Coordinate issue management by opening, tracking, and resolving issue from end-to-end Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills 4+ years of professional experience Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) Understanding of basic tech software functionalities (API, logs, JIRA) Proven track record of managing production and operational issues Strong organizational skills and effective verbal and written communication skills Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision Controls-focused mindset Preferred qualifications, capabilities, and skills 1+ year data analyst experience Experience with C3 green screens, Admin Tool, and/or ServiceNow Experience supporting product development LLM suite knowledge Knowledge of Chase organization, processes, systems