Stillwater Insurance jobs - 46 jobs

Are you passionate about developing people and driving organizational growth through learning and development? Join our collaborative team where effort and work ethic get noticed. Enjoy a positive, friendly, energetic work environment with accessible leadership, where you will have the opportunity to learn the insurance industry and valuable skills while we invest in your future career with us. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto and commercial insurance products in 50 states. We are headquartered in Jacksonville, Florida, with additional offices in New York and Omaha, Nebraska. We offer an up-beat and supportive environment for a new team-member who brings a positive attitude, reliable work habits, attention to detail and an interest in learning. Our employees consistently describe Stillwater as a great company with great people where honesty and integrity are high priorities. Coaching and development, recognition and growth opportunities are some of the benefits of working in our small team environment. We're seeking a Corporate Trainer and Organization Development Leader to design, deliver, and enhance training programs that strengthen employee capabilities and support strategic business objectives. This role is key to fostering a culture of continuous learning, improving performance, and advancing organizational development initiatives. As a trusted partner across the organization, you will create impactful learning experiences, facilitate leadership and professional development programs, and support change management efforts that align with company priorities. If you thrive on helping individuals and teams succeed, we'd love to hear from you. This is an in-office position based in Jacksonville, FL. Principal Responsibilities * Design and Facilitate Training Programs: Develop and deliver engaging onboarding, technical, and professional development sessions for employees at all levels. * Support Organizational Development Initiatives: Partner with leadership to implement programs that enhance team effectiveness, leadership capability, and organizational culture. * Conduct Needs Assessments: Identify skill gaps and performance challenges; recommend targeted learning solutions to address them. * Create Learning Materials: Develop manuals, job aids, e-learning content, and blended learning resources aligned with corporate standards. * Drive Change Management: Facilitate workshops and communication strategies that support organizational transitions and process improvements. * Measure Training Impact: Use assessments, feedback, and performance metrics to evaluate effectiveness and recommend enhancements. * Collaborate Across Departments: Work closely with HR, leadership, and all business units to ensure training aligns with strategic goals. * Promote Continuous Learning: Encourage a growth mindset and provide resources that support ongoing employee development. Minimum Job Requirements * Bachelor's degree in human resources, Organizational Development, Education, or related field (or equivalent experience). * 5-7 years of proven experience in corporate training, facilitation, and organizational development. * Strong presentation, communication, and interpersonal skills. * Ability to engage diverse learners and adapt content to different learning styles. * Experience with instructional design and adult learning principles. * Proficiency with Microsoft Office Suite, LMS platforms, and e-learning tools. * Strong analytical and problem-solving skills; ability to manage multiple priorities. * Familiarity with change management and OD frameworks preferred. Knowledge, Skills, and Abilities * Training Development: Designs and delivers impactful learning experiences that drive performance. * Organizational Development: Supports cultural initiatives, leadership development, and team effectiveness. * Analytical Thinking: Uses data to assess needs and measure program success. * Change Management: Communicates and facilitates organizational transitions effectively. * Collaboration: Builds strong partnerships across departments to achieve shared goals. Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group. Offer for employment contingent upon the acceptable responses from both a background investigation and a pre-employment drug screen. Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.

The Senior Vice President (SVP), Sales is responsible for developing, leading, and executing the sales strategy for our Taft-Hartley Third-Party Administration (TPA) business. This executive will oversee all facets of new business development, lead generation, client acquisition, and strategic partnerships within the multiemployer benefits and union trust fund market. In collaboration with marketing, the SVP will ensure alignment of brand visibility, thought leadership, and demand generation initiatives with the organization's overall sales growth objectives. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Sales & Market Development Develop and execute a comprehensive, multi-year sales and market development strategy aligned with the organization's growth objectives. Identify, prioritize, and actively pursue new business opportunities with labor unions, trust fund boards, employer associations, and other key stakeholders. Design and manage a national market development plan focused strategic geographies, target industry sectors (e.g., construction trades, transportation, public sector), and prospective fund relationships. Lead the end-to-end sales process, including proposal development, client presentations, and contract negotiations. Establish and nurture strategic relationships with union leadership, fund trustees, benefits consultants, and industry influencers. Lead Generation Strategy Design and implement a targeted lead generation program encompassing inbound inquiries, referrals, and outbound prospecting initiatives. Develop and execute a structured direct sales outreach strategy, including outbound calls, personalized email campaigns, targeted trustee introductions, in-person site visits and virtual prospect meetings. Oversee daily direct sales activities to maintain a consistent cadence of outreach, lead generation and relationship-building efforts. Create and manage a lead nurturing process that engages early-stage prospects through thoughtful, value-driven engagement. Implement segmentation models to prioritize outreach and strategically allocate resources to high-value prospect segments. Strategic Marketing Collaboration Partner with marketing leadership to design and execute integrated campaigns targeting trustees, union leaders, and multiemployer consultants. Provide sales insights, market intelligence, and prospect feedback to maintain the annual marketing plan, campaign messaging and strategic and positioning. Collaborate on event marketing strategy, including sponsorships, industry trade shows, trustee conferences, and hosted educational events to generate leads and enhance brand visibility. Support the development and promotion of thought leadership content - including white papers, webinars, blog posts, and newsletters; to build credibility and educate prospective clients on emerging trends in Taft-Hartley benefits administration. Ensure alignment of digital marketing and lead generation campaigns with sales priorities, focusing on lead quality, campaign timing, and message consistency. Contribute to refinement of brand positioning and value proposition to reflect evolving service offering and market dynamics. Organizational Leadership & Performance Management Forecast and manage sales pipeline performance, ensuring consistent prospecting activity and accurate revenue projections. Contribute to corporate strategic planning by providing market insights, sales trends, and competitive intelligence. Recruit, develop, and lead a high-performing, mission-driven sales team with expertise in union, trustee, and consultant relationship management. Implement and monitor sales performance metrics, CRM reporting, and sales enablement tools to improve pipeline health, increase conversion rates, and reduce client acquisition costs. Minimum Qualifications Bachelor's degree in business, marketing or a related field Minimum of 12 years progressive experience in sales, business development, or client relationship management, with at least 5 years in a senior leadership role. Proven record of driving revenue growth and building strategic relationships within the Taft-Hartley, multiemployer benefits, or related union/trust fund market. Exceptional leadership and team management skills, with the ability to recruit, develop and retain high performing sales talent. Strong business acumen including experience with sales forecasting, pipeline management. Exceptional verbal and written communication skills, including interpersonal and presentation abilities. Excellent executing-level presentation and negotiation capabilities. Proven ability to communicate effectively across all levels of an organization. Demonstrated professionalism and maturity in fostering and maintaining relationships. Strong decision-making and organizational skills with the ability to prioritize tasks and manage multiple initiatives simultaneously. Proficient in using Microsoft Office applications and Customer Relationship Management software or systems such as Salesforce. Willingness and ability to travel overnight or for multi-day trips as required. Preferred Qualifications Advanced degree, MBA or equivalent Deep understanding of the Taft-Hartley, multiemployer benefits and union trust fund landscape. Established network of relationships with labor unions, trustees, consultants. Demonstrated success in leading direct sales teams, driving lead generation programs. Strong collaboration skills, with a history of working cross-functionally with marketing, operations, and client relationship. Proven expertise in strategic market development and competitive positioning Skilled in contract negotiation, stakeholder influence, and managing political dynamics in union environments. Experience in driving lead generation and creating sustained demand. Recognized industry presence or ability to serve as a credible voice in the multiemployer benefits space. Track record of building and sustaining high-performing, mission driven sales teams aligned with organizational values. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Regular travel throughout multiple states. May be required to work remotely. Must be able to lift fifteen pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

The Customer Service Specialist works with and reports to the Claims and Customer Service Manager, Miami. The position is located at 75 Valencia Avenue Coral Gables, FL 33134. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist takes on a wide variety of tasks, all of which involve supporting the company's operations and products. They will be interacting with customers and building and maintaining relationships while providing exceptional customer service. In this role you have the ability, and are strongly encouraged to, advance levels within the department. Each level achieved results in increased pay. Knowledge Checks and minimum qualifications are required for advancement. JOB DUTIES AND RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer incoming calls. Identify and document the needs of the customer utilizing all tools available. Always demonstrate excellent phone etiquette and use written skills to obtain clear and concise documentation of the customer's inquiry. Meet or exceed all performance metrics. Be knowledgeable and have a clear understanding of the business processes within MWG including departments, insurance carriers, brokers/agents, and group contacts. Route calls to appropriate resources. Utilize MWG Administrators Policy Administration Systems to verify eligibility and review members accounts based on the policy assigned. Recognize and resolved customer issues by following standard operating procedures and explaining the process to the customer. Identify and escalate issues to supervisors. Follow up customer calls where necessary and complete the daily assigned voicemails. Perform other duties as assigned by the Department Manager. WORKING ENVIRONMENT REQUIREMENTS: Must be able to perform in a very high paced environment and be flexible to multi-task or handle Ability to work independently with excellent time management Strong written and verbal communication, interpersonal, and relationship building Ability to handle stressful situations Ability to maintain confidentiality and privacy in every aspect of the Knowledge of customer service practices and principles. Excellent problem-solving skills along with keen attention to details. Strong written/verbal communication, interpersonal and relationship building skills. Excellent data entry and typing skills Ability to maintain confidentiality and privacy in every aspect of the job. Always exhibit excellent phone etiquette and professionalism. Knowledge of all products and services. Understand and adhere to each department's policies and procedures within the TPA. EXPERIENCE & EDUCATION REQUIREMENTS: High School Diploma required; Associates or bachelor's degree is preferred. Must have previous customer service experience; previous Call Center experience is a plus. Must have excellent computer skills with experience in Microsoft Tools. Must be able to work well under pressure with multiple priorities and meet deadlines while maintaining a strong attention to detail. JOB ESSENTIAL REQUIREMENTS: The following are job functions that an employee must be capable of performing with or without reasonable accommodation. Must be able to read, write, and speak English and Spanish. Must be able to work as scheduled. Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met. Must be able to bend, stretch, reach, and sit or stand at a desk during 85 % of the working day. Must be able to remain stationary at workstation for extended times and/or walk throughout the area. Will require significant viewing and usage of computers and computer screens.

This position is responsible for monitoring and reporting on Claims processes to ensure adherence to statutory compliance guidelines as well as established company performance and quality standards . Key Claim metrics are monitored, compiled, and communicated to maintain high quality standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintains excel reports to document adherence to key quality metrics in areas such as adequate claim reserves, timely first contact, phone measurements, coverage explanations, Diary utilization, etc. The report data is compiled from emails and applicable company software systems. * Sends timely email reminders and communication to ensure appropriate process and quality protocols are maintained throughout the claim cycle. * Conducts claim file audit reviews for examiners as well as other quality assurance projects. * Collects, analyzes, and reports data from the Claims system to supply analytical results to management to ensure we are meeting each measured SOX requirement, as well as ensuring we are following the Heritage best practices. * Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATs. * May perform special projects or other duties and responsibilities as assigned. * Communicates with co-workers, management and others as needed in a courteous and professional manner. * Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures. KEY COMPETENCIES: * Quality - Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services * Organization Skills - Information organized and accessible, maintains efficient work space, manages time well• Job Knowledge - Understands facets of job, aware of duties and responsibilities, keeps job knowledge current * Productivity - Manages workload, works efficiently, meets goals and objectives * Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectfu OTHER QUALIFICATIONS REQUIRED: * HS or Equivalent, Some College Preferred * Insurance Claims Handling Knowledge * Proficiency with Microsoft Office programs required, Excel, Word and Outlook * Demonstrated customer service focus * Strong communication and interpersonal skills * Results driven with strong problem solving and analytical skills * Ability to work independently in a fast-paced environment; meet deadlines and manage changing priorities effectively * Very detail-oriented * Exceptional organizational skills * Collaborative partner; ability to contribute to a positive work environment. General Information: All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

Title: Claims Processor 3 Department: Claims Union: UFCW 3000 Bothell Grade: 7 The Claims Processor 3 provides customer service and processes routine health and welfare claims on assigned accounts according to plan guidelines and adhering to Company policies and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies that knowledge in the payment of claims. Processes routine claims which could include medical, dental, vision, prescription, death, Life and AD&D, Workers' Compensation, or disability. May provide customer service by responding to and documenting telephone, written, electronic, or in-person inquiries. Performs other duties as assigned. Minimum Qualifications High school diploma or GED. One year of experience as Level 2 Claims Processor. Intermediate knowledge of benefits claims adjudication principles and procedures and medical and/or dental terminology and ICD-10 and CPT-4 codes. Possesses a strong work ethic and team player mentality. Highly developed sense of integrity and commitment to customer satisfaction. Ability to communicate clearly and professionally, both verbally and in writing. Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations. Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Must be able to work in environment with shifting priorities and to handle a wide variety of activities and confidential matters with discretion Computer proficiency including Microsoft Office tools and applications. Preferred Qualifications Experience working in a third-party administrator. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location. Compensation: $28.81/hr Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

This position provides clerical and logistic support to the service center.? Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files.? Interface wtih all levels of management, team members, internal and external customers.? DUTIES AND RESPONSIBILITIES: Handle incoming calls Generate service orders for dispatch to technicians Post completed service orders from technicians and contractors Post shuttle sheets from drivers for units shuttled out Assist customers with merchandise follow up Generate daily, weekly, and monthly reports Daily follow up on warranty rejects Qualifications JOB REQUIREMENTS: Previous work experience in office environment Must be self starter and dependable Computer literate and working knowledge of Microsoft produts (Word, excel etc.?) Excellent phone and interpersonal skills Detail oriented and organized Decision making, problem solving ability Must be able to multi-task Must be able to work in a very fast paced environment Previous data entry experience

The territory consists of Hillsborough & Pinellas county DOWN TO Lee & Collier county. Job The Territory Manager (TM) is responsible for driving sales results to accomplish quantifiable profitable growth in the assigned territory. The TM initiates and cultivates relationships, works collaboratively with internal and external partners to prioritize sales initiatives, serves as a communications link between partners and company/market, and supports and actively promotes the strategic direction of the company to the agency network. Essential Duties and Responsibilities: • Prospects new agent relationships and grows existing relationships in the assigned territory through face-to-face visits, virtual meetings, phone calls, and email. • Delivers sales presentations to potential agencies and principals. • Analyzes data to ensure agency revenue, profitability and targets are met. • Provides performance analysis and reports, along with business development and profit improvement recommendations to agency owners. • Develops state and territory strategies in conjunction with management. • Develops, maintains, and improves business relations with all internal and external customers of the Company as appropriate. • Develops and maintains strong agency relationships. Trains agents on company underwriting guidelines, procedures, programs, website, and web rater. Educates agency reps on whom to contact with questions. Ensures that agency actions are aligned with established profitability initiatives and plans. • Gathers competitive intelligence, analyzes the Company's position, and recommends action. • Documents agency visits to provide an accurate summary of the current relationship. • Responsible for agency management within a designated territory. Completes timely updates on various activities to include entries and reports, submission of qualified new agency appointments with all required documentation, timely and detailed submission of regular call reports, and proper documentation for agency terminations. • Reports essential product information, changes, or adjustments needed, including agent feedback, to the appropriate internal partners/departments. • Represents Company at agent functions and trade shows/conventions to promote product and organization. • Participates in all sales team meetings and training sessions. • Significant travel within assigned geographical region including frequent overnight stays may be required. Occasional travel to conventions and the corporate office as needed. • Communicates with co-workers, management, clients, vendors, and others as needed in a courteous and professional manner. • Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures. • May perform other duties and responsibilities as assigned. Job Qualifications: • Minimum of 5 years of insurance industry experience and 3 years of territory management experience REQUIRED. • Associate or bachelor's degree or a combination of education and equivalent experience. • Insurance industry designations, P&C license and/or prior insurance agency experience is a plus. • Proficiency with Microsoft Office programs required. • Excellent communication and interpersonal skills. Key Competencies: • Sales Skills - Understands marketplace, works to meet prospect/customer needs, effective closing technique. • Sales Goals/Results Driven - Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement. • Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. • Organization Skills - Information organized and accessible, maintains efficient workspace, manages time well General Information: All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Heritage Insurance Holdings, Inc. is an Equal Opportunity employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law

The Learning & Development Specialist is responsible for designing, developing, and delivering engaging and effective learning experience for operations employees. This role ensures that learning programs, materials, and job aids are instructionally sound, current, and aligned with company standards, client requirements, and regulatory guidelines. The specialist facilitates both virtual and in-person learning and partners with stakeholders to assess learning needs and drive performance improvement "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Design and develop instructional materials, eLearning modules, facilitator guides, and job aids using adult learning principles and instructional design models (e.g., ADDIE, SAM). Collaborate with subject matter experts (SMEs) to ensure learning content accuracy and relevance. Maintain and update learning content in response to changes in policies, procedures, systems, and client requirements. Facilitate engaging and effective training sessions for both new hires and current employees using a variety of delivery methods (e.g., in-person, virtual, blended). Tailor delivery methods to accommodate different learning styles and ensure knowledge transfer and retention and skill application. Partner with leadership and operations teams to identify performance gaps and learning needs. Recommend and implement learning solutions that align business goals and support employee development. Measure training effectiveness through feedback, assessments, and performance metrics. Analyze learning results and provide data-driven recommendations to improve learning outcomes. Offer coaching and support to employees as they apply newly learned skills for the job. Support onboarding for new clients and organizational initiatives by developing and delivering tailored learning solutions. Serve as a mentor and technical resource for operational teams, provide guidance, support and quality verification as needed. Performs other duties as assigned Minimum Qualifications High School Diploma or GED. Two years of experience in training delivery and instructional material development. Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly. Excellent verbal, written and interpersonal communication skills. Strong organizational, decision-making skills, and time management skills. Demonstrated analytical and problem-solving capabilities with sound independent judgement. Experience facilitating both in-person and virtual learning sessions Proficiency in Microsoft Office Suite and learning applications. Ability to travel as needed. Preferred Qualifications Prior experience in a multi-employer and Taft-Hartley trust fund experience. Bachelor's degree in education, instructional design, or related field. Certification in training, learning, development, or quality. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer Normal degree of physical effort in a typical office environment with comfortable, constant temperatures and absence of objectionable elements. May be required to work remotely. Must be able to lift up to 15 pounds at times. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Job Description The Receptionist reports to the Human Resources & Office Coordinator. The position a non-exempt, hourly role and is located at 75 Valencia Avenue., Coral Gables, Florida 33134. GENERAL JOB DUTIES AND RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers and screens phone calls for Morgan White Group - International Division. Greets visitors or vendors at the reception desk and directs them to appropriate meeting room, following the badge and access policy for all who enter the building. Provides basic and accurate information to in-person guests or via phone and/or email. Welcomes guests and maintains a strong level of professionalism as well as a customer service attitude. Perform other duties as assigned by the Department Manager. EXPERIENCE AND EDUCATION REQUIREMENTS: High School Diploma or GED required. Must have previous administrative or office setting experience involving answering phones. Previous experience using switchboard system preferred. Previous experience as hostess or hospitality greeter preferred. Must have a customer service attitude. Must be proficient in computer skills and have strong knowledge of Microsoft Outlook, Windows, Excel, and Word. Must possess time management, organizational, problem solving, and customer service skills. Must be able to work well under pressure with multiple priorities and meet deadlines. Must be able to multitask while maintaining attention to details. WORKING ENVIRONMENT: Must be able to perform in a very high paced environment and professionally handle interruptions. Must have the ability to work under minimal supervision. Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines. Must possess excellent problem-solving skills and have keen attention to details. Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills. Must be able to handle stressful situations appropriately. Must maintain confidentiality and privacy in every aspect of the job. JOB ESSENTIAL REQUIREMENTS: The following are job functions that an employee must be capable of performing with or without reasonable accommodation. Must be able to read, write, and speak English and Spanish. Must have basic typing skills Must be able to work as scheduled. Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met. Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday. Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs. REASONABLE ACCOMODATIONS: Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group. EQUAL OPPORTUNITY EMPLOYER: MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Project Manager, Sr, is responsible for leading end-to-end implementations of new Taft-Hartley clients and lines of business. The Project Manager, Sr will own the full life cycle-from discovery and requirements through configuration, data conversion, parallel runs and transition to operations-ensuring union trusts, board of trustees, plan sponsors, employer groups and participants receive a seamless, compliant go-live. The Project Manager, Sr will partner cross-functionally-Operations, IT, Eligibility, Contributions, Claims, Pension/Annuity, Compliance, Call Center, Finance, and Client Services-to stand up services across health & welfare, retirement, and ancillary benefits for multi-employer plans, with laser focus on quality, governance and stakeholder trust. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Program Leadership & Governance Leads decisively - aligning people, resources, priorities, and risks to consistently deliver outcomes on time and on budget despite complexity and challenges. Lead multiple concurrent new-business implementations (medium to complex scale) using a disciplined PMO methodology. Establish project governance: RAID logs, stage gates, change control, steering, and executive reporting. Create and manage detailed project plans, work breakdown structures, resource forecasts, and budgets. Conduct client and project kickoffs, status meetings, vendor coordination, and go-live planning. Ensure all workstreams (Operations, IT, etc.) progress on schedule. Coordinate cross-functional resources and resolve dependency challenges. Keep track, validate, and report on project budget for both internal and external resources (i.e. Internal time tracking, system vendor hours) Client & Stakeholder Management Partner with Client Services to manage client expectations and communications during the implementation project. Facilitate discovery sessions to translate plan documents, trust rules, CBAs, reciprocity agreements, and administrative policies into system and business requirements. Build and maintain stakeholder communications-status reports, dashboards, and executive briefings. Solution Design & Configuration Oversee configuration for eligibility rules, contribution remittance, reciprocal clearing, benefit plans, vesting/service credit, pension formulas, COBRA and COB rules, adjudication workflows, and overall operational workflows. Coordinate integrations: vendors, employer portals, contribution gateways, banking/lockbox, imaging, member portals, SSO, and reporting. Ensure reporting and letter requirements are met. Data Conversion & Quality Govern data migration for member demographics, eligibility history, contribution records, reciprocity, service credit, claims, pension records, and historical transactions. Define and enforce data validation checks, reconciliation routines, and conversion controls. Run parallel testing and cutover plans with clear entry/exit criteria. Testing & Readiness Partner with Operational SMEs who own test strategy, test execution and Operational readiness deliverables (SOPs, job aids, knowledge transfer, call center scripts, SLAs, and staffing plans) Ensure all testing phases (unit, system, integration, UAT, parallel runs) are completed successfully, on schedule and meet quality standards. Validate that entry/exit criteria for testing and cutover are met before go-live. Execute go-live and hypercare, ensuring KPIs stabilize and ownership transitions smoothly to Operations. Risk, Compliance & Controls Ensure adherence to ERISA, HIPAA, PHI/PII, DOL, CMS, and plan document requirements. Implement audit trails, control points, and compliance reporting; prepare for trustee and external audits. Proactively identify project risks and implement mitigation strategies. Continuous Improvement Capture lessons learned, standardize templates/playbooks, and contribute to PMO maturity. Identify opportunities to streamline onboarding, reduce cycle time, and improve client NPS. Minimum Qualifications Bachelor's degree level in business, computer science or a related field, or equivalent experience. 8+ years' project leadership experience, including 5+ years leading complex implementations at a Third-Party Administrator, trust administrator, healthcare/pension benefits provider. Proven experience with data conversion, system configuration, and integration management in a regulated environment. Demonstrated success managing executive stakeholders and board-level reporting. Proficiency with project tools (Smartsheet, Jira/Confluence, SharePoint, Power BI, and the Microsoft Office Suite (Excel, PowerPoint, Word, etc.). Strong command of PM practices (scope, schedule, budget, risk, change control, communication). Excellent communication, facilitation, and negotiation skills; able to simplify complex topics. A proven track record in developing strong, skillful, effective cross-functional IT project teams with excellent customer service orientation. Excellent coaching, mentoring and conflict management skills. Preferred Qualifications Project Management Professional (PMP) Certification. Understanding of Taft-Hartley multi-employer plan administration across Health & Welfare, and Pension/Annuity. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Normal degree of physical effort in a typical office environment with comfortable, constant temperatures and absence of objectionable elements. Overnight travel may be required. Remote work may be required. May be subject to interruptions. Must be able to have flexible work schedule when workflow requires. Meet established attendance and punctuality guidelines. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

The Supervisor, Trust Accounting provides daily leadership and oversight to a Trust Accounting team in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Provides daily leadership and supervision to staff consistent with management values and mission. Assigns, distributes, and monitors quality and quantity of work produced, ensuring employees are held accountable for consistently meeting quality and production requirements. Develops staff through performance management, goal setting, training, and effective employee relations. Optimizes workflows/processes, tools, and staff allocation to ensure efficient and cost-effective day to day operations. Employs management oversight measures to ensure ongoing compliance with regulatory and legal guidelines. Reviews and approves timecards, time off requests, and validates the accuracy of labor allocations and payroll processing information. Maintains current knowledge of assigned Plan(s) and effectively applies knowledge. Prepares and/or reviews account reconciliations, accruals, and financial statements for reasonableness and to confirm compliance with Generally Accepted Accounting Principles. Reviews 941 and 945 Forms for accuracy; ensures timely filing with IRS. Provides oversight of cash management; approves bank transactions and online administration. Conducts new hire and ongoing training to staff. May participate in year-end audit process acting as initial point of contact to outside auditors. Performs other duties as assigned. Minimum Qualifications Bachelor's degree in Finance or Accounting. Four years of experience in accounting including one year in a supervisory or mentoring role. Thorough understanding of common accounting principles and practices. Working knowledge of accounting software. Strong organizational skills with a demonstrated attention to detail and the ability to meet deadlines. The ability to communicate clearly and professionally, both verbally and in writing. Strong work ethic and the ability to work effectively in a team environment. Exceptional customer service skills and ability to effectively communicate with all levels of the organization. Computer proficiency including Microsoft Office tools and applications. Preferred Qualifications Experience working in a third-party administrator, insurance, or health and welfare environment. Prior experience in Taft-Hartley trust administration. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. May be required to work remotely. Must be able to lift up to 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location. Compensation: $80,168.40 Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

The Claims Quality Review Technician is responsible for performing detailed quality reviews of processed claims to ensure accuracy and compliance with eligibility rules, benefits paid, client requirements and applicable legislative and regulatory guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Reviews processed claims, including hospital, medical, dental, vision, prescription and time loss to confirm accuracy and appropriate adjudication of benefits. Identify and document quality trends, provide feedback, and assist management in monitoring processing performance against established standards. Reviews and interprets new benefit plans and/or benefit plan changes, develops resource materials and acts as a resource for staff. Conducts training for new and current employees on claims adjudication, contract language, benefit interpretation, claims QR process and departmental procedures. Collaborate with internal partners to resolve complex claim issues and support continuous improvement. Performs other duties as assigned. Minimum Qualifications High school diploma or GED required 5+ years of related experience, including claims processing, training and/or claims quality review. Strong understanding of claims processing guidelines and benefit plan structures, and regulatory requirements. Demonstrated analytical, research, and problem-solving abilities with strong attention to detail. Working knowledge of CPT, HCPC and ICD-10 coding Proficiency in Microsoft Word, Excel and Outlook. Preferred Qualifications Experience working in a Taft-Hartley environment Prior quality assurance or audit -focused experience Familiarity with automated claims platforms. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

We are seeking an experienced Assistant Controller to support the development, execution, and oversight of our accounting practices and financial reporting framework. This role plays a key part in ensuring the accuracy and integrity of Statutory and US GAAP financial reporting, maintaining compliance with internal and external requirements, and contributing thought leadership that strengthens our accounting operations. Essential Duties & Responsibilities * Lead, manage, and coordinate daily accounting and financial reporting activities, including month-end close, balance sheet reviews, and preparation of financial statements. * Supervise, mentor, and develop accounting team members, including temporary staff and interns. * Support the design, documentation, and testing of internal controls to ensure compliance with regulatory requirements and internal policies. * Oversee the preparation and timely submission of quarterly and annual Statutory filings. * Maintain strong controls over the general ledger environment. * Manage the month-end close process, ensuring completeness and accuracy of financial results; review and approve journal entries and monthly account reconciliations. * Research complex accounting matters and provide recommendations in accordance with Statutory accounting principles and US GAAP. * Ensure compliance with Sarbanes-Oxley (SOX) requirements and corporate accounting policies. * Prepare monthly financial statements and variance analyses; contribute to developing management reports and operational metrics. * Coordinate annual Statutory and GAAP audits; serve as a key liaison with external auditors, state regulators, and support triennial exams. * Monitor and protect company assets, including accounts receivable. * Support capital adequacy assessments and respond to inquiries from regulators and rating agencies. Qualifications * Bachelor's degree in Accounting required; CPA strongly preferred. * Minimum of 7 years of relevant accounting experience, including at least 5 years in property and casualty insurance. * Strong knowledge of Statutory accounting principles required; US GAAP experience essential. * Proven leadership, strategic thinking, and presentation skills. * Demonstrated ability to manage multiple priorities in a deadline-driven environment. * Advanced proficiency in Excel. General Information: All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

The Associate Risk Analyst position requires an individual with strong analytical skills and abilities to dissect and understand large data sets. This candidate must be able to communicate complex concepts to others and be able to learn various programing languages Essential Duties and Responsibilities: * Extract and prepare exposure data for catastrophe risk analysis * Analyze changes in exposure and associated impact on modeling results * Model exposure using AIR's technology platform * Analyze and report risk/exposure to natural catastrophes; support analysis and reporting * Validate that modeled results are appropriate, understand and communicate nuances behind model results * Create and improve upon data and analysis automation tools which help monitor catastrophic risk * Perform moderately complex to complex work assignments and problem resolution * Communicates with co-workers, management, clients, vendors, and others as needed in a courteous and professional manner. * Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures. * May perform other duties and responsibilities as assigned. Job Qualifications: * Bachelor's Degree in Mathematics, Statistics, Computer Science, or other highly quantitative field is required. * Prior experience with any of the following is preferred but not required: SQL, R, Python, Catastrophe Modeling Software (AIR, RMS, KCC). Key Competencies: * Technical Skills - Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity. * Quality - Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services. * Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. * Adaptability - Adapts to change, open to new ideas and responsibilities. * Organization Skills - Information organized and accessible, maintains efficient workspace, manages time well. General Information: All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Heritage Insurance Holdings, Inc. is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

The Software Developer, Sr performs complex coding, designs program logic and modifications, performs feasibility studies, and analyzes and designs system applications, in accordance with Company guidelines and client requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Analyzes user requirements and/or complex problems with new and existing software applications. Writes program code, tests and debugs code, and documents changes. Develops application specifications to satisfy user needs and to improve user productivity. Develops test data and performs testing to validate programming results. Creates operation procedures and system documentation, provides problem resolution and production support, and trains and assists users on applications. Resolves customer/client service programming problems and assists in the successful implementation of new clients. Uses independent judgment to identify, select, and apply the most appropriate of available guidelines and procedures. Interprets precedents and adopts standard methods or practices to meet variations in facts and/or conditions. Applies, recommends, and implements technology concepts to improve efficiency and effectiveness of company operations. Requires regular contact within the department and periodic interdepartmental interaction to supply or gather information on complex matters that require an extensive knowledge of the subject matter. Performs other duties as required. Minimum Qualifications Associates Degree in computer science. Three years of experience as a software developer. Basic understanding of business practices with good understanding of project management methodology. Excellent knowledge of Microsoft Office tools and applications. Strong organizational, analytical, problem-solving, and time-management skills. Ability to exercise independent judgment. Excellent attention to detail. Preferred Qualifications Experience working in a healthcare environment or a third party administrator. Experience working with Taft Hartley businesses. Working Conditions/Physical Effort Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements. May be required to work remotely. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Title: Accounts Receivable Processor II Department: Contribution Accounting The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop payments, and reconciles batch files making corrections when needed. Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system. Reviews, researches, corrects, and balances month end edit reports. Performs other duties as assigned. Minimum Qualifications High school diploma or GED. One year of experience working as Level 1 Accounts Receivable Processor. Proficiency with MS Office tools and applications. Computer literate with ability to learn new applications and systems. Preferred Qualifications Experience working in a healthcare environment or a third-party benefits administrator. Bilingual English/Spanish verbal and written communication skills. Proficiency with 10 key calculations. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. May be required to work remotely based on business needs. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Reviews, evaluates, and rates insurance applications. Determines eligibility of risks when compared to guidelines of programs available. Evaluates the degree of risk involved anddetermine appropriate course(s) of action. Participates in surveys and studies to produce production and loss analysis reports as required. Essential Duties and Responsibilities: * Teamwork * Communicates with co-workers, management, vendors, and others in a courteous and professional manner. * Effectively collaborate within the Underwriting, Operations, Product Management, Claims, and Sales teams. * Proactively initiates and participates in various Underwriting related projects. * Customer Focus * Build, maintain, and manage successful producer relationships to achieve new business development and retention. * Assist agents with comments or questions about applications and the likelihood of acceptance by the company. * Participates in agency management activities. * Answers questions from policyholders and prospects. Risk Evaluation * Reviews applications and additional information to determine risk acceptability for the program(s)available within underwriting authority. * Evaluate individual prior loss experience for selected risks. * Evaluate the loss potential due to catastrophe, severity, and/or frequency. * Handles high value risks and exceptions within authority. * Reviews requests for cancellation, endorsements, etc. * Reviews inspections for eligibility. * Reviews policies for renewal consideration. * Rate policies or check previously rated policies for proper rating. * Utilizes knowledge of available systems to develop information for new or renewal policies. * Requests additional documentation necessary for the processing of an application, endorsement or cancellation. * Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures. Job Qualifications: * Associate's Degree or Bachelor's Degree preferred. * 2-20, 20-44PL, or 4-40 Licensure preferred. * Three years of property and casualty agency or company experience required. One year of property and casualty underwriting experience required. * Knowledge of departmental regulations and policies and standard accepted underwriting practices. * Proficiency with Microsoft Office products and internet research tools required. * Excellent communication skills and ability to interact on a professional level with internal and external personnel. * Demonstrated customer service focus / superior customer service skills. * Resourceful and skilled in gaining consensus to solve problems. * Results driven with strong problem solving and analytical skills. * Ability to work independently in afast-pacedenvironment; and manages changingpriorities effectively. * Detail-oriented and exceptionally organized. * Collaborative partner; ability to contribute to a positive work environment. General Information: All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

Litigation Support Specialist provides advanced data support to projects related to confidential client information in claims litigation in accordance with company policy, regulatory requirements, and client needs. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Maintains historical and current knowledge of processes, determinations, and outcomes for assigned client. Maintains working knowledge of prior and current systems of assigned client. Understands and able to work in and pull data from multiple platforms. Conducts audits and research to provide historical information on processes, determinations, and outcomes for assigned client. Provides progress updates at case team meetings to report on the progress of assigned tasks. Acts as technical resource to Litigation Support team on historical systems and platforms. Recognizes and resolves technical issues and assists in determining appropriate measures needed to extract required data. Partners with information technology and other departments to support project team requirements for services such as SFTP transfer, File Edge Transfer, and encryption as well as automation and platform access coordination. Performs other related duties as assigned. Minimum Qualifications High school diploma or GED. One years of experience working with the Special Projects Team as Litigation Support. Two years of proven experience working with advanced functions in Excel such as creating pivot tables, charts, formulas, and macros, and managing large datasets. Demonstrated proficiency of plan guidelines and claims adjudication process. Proficiency with MS Office tools and applications. Preferred Qualifications College degree in Mathematics, Statistics or similar discipline. Two years of experience working on the Special Projects Team as Litigation Support. Certifications in SQL, R, VBA, or Python. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location. Compensation: $24.52 Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Casualty Claim Adjuster Join our collaborative team where effort and work ethic get noticed. Enjoy a positive, friendly, energetic work environment with accessible leadership, where you will have the opportunity to learn the insurance industry and valuable skills while we invest in your future career with us. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto and commercial insurance products in 50 states. We are headquartered in Jacksonville, Florida, with additional offices in New York and Omaha, Nebraska. We offer an up-beat and supportive environment for a new team-member who brings a positive attitude, reliable work habits, attention to detail and an interest in learning. Our employees consistently describe Stillwater as a great company with great people where honesty and integrity are high priorities. Coaching and development, recognition and growth opportunities are some of the benefits of working in our small team environment. Position Overview: As a Claims Adjuster, you will be responsible for the entire lifecycle of insurance claims, from researching and investigating coverage to final resolution. You will ensure that all claims are managed promptly, professionally, and accurately, with a focus on customer service, effective communication, and thorough analysis. You will also travel occasionally to inspect losses, attend settlement conferences, and conduct field investigations. Principal Duties & Responsibilities: Research, investigate, determine and apply coverage on losses covered by a broad range of residential and commercial coverage forms and policies marketed in 50 separate states. verification and detailed analysis of applicable policy/endorsement contract language in comparison to claim facts. Promptly resolve all open coverage questions through the investigation process while protecting Stillwater's rights and defenses under its forms. Perform sophisticated analysis of damage, liability and coverage questions; write and compose position papers, resolution plans and correspondence timely. Ability to generate original composition non-waiver, reservation of rights letters, disclaimers, partial and complete, and other letters material to claim resolution. Utilizing the telephone, communicate timely and professionally with all party's material to the claims process. Take telephone calls as they come in regardless of other activities. Return calls to all parties within one hour. Think strategically to match the best claim adjusting resource to the claim handling opportunity. This may include the use of remote photo capture applications, remote claim measurement applications, independent adjusters, non-adjuster resources, etc. Act swiftly and affirmatively, execute timely appropriate action, when needed, to resolve problems. Ensure enterprise financial accountability through timely and adequate claim and expense reserving practices: Determine claim values based upon claims handling experience, acquired documentation, legal liability, causation, jurisdictional matters while applying your good judgment. Adjust reserves according to projected claim development. Timely initiate, conduct, and complete investigations on both transfer and claims assigned from the ground up: Complete detailed investigations, at appropriate levels for the individual claims, for the questions, issues, documents, experts needed, and tasks involved to accomplish or facilitate a prompt investigation. Provide written task instructions and supervision of outside resources when appropriate. Ensure claim files contain sufficient documentation to justify all coverage, liability, damage and claim resolution decisions. Recognize and apply fraud indicators and, when justified, refer to S.I.U. Collaborate closely with SIU unit and its investigators. Identify and initiate timely pursuit of all subrogation and salvage recovery opportunities. Follow supervisory guidance on managing the legal expenses of defending and resolving lawsuits as well as avoiding unnecessary litigation: Handling of disputed claims include settlement involving AOBs, CRNs, NOIs, demands, and other disputes. Draft and timely complete necessary claim narrative reports to the claim files, reinsurers, and claims management. Master the litigation process for both first- and third-party losses. Strategize and create litigation action plans designed to resolve claims as expediently and by means of the lowest loss cost model. Negotiate directly and effectively with the stakeholders and others with authority to settle. Perform bodily injury evaluations projecting likely settlement and verdict ranges based on the claim's investigation. Use the litigation process sparingly while leveraging your investigative and negotiation skills to resolve claims. Minimum Job Requirements: Education: Bachelor's Degree (BA/BS/BBA) or equivalent combination of education and experience. Experience: Extensive knowledge of property, auto, commercial, and casualty policies, loss reserving, and development skills. Skills: Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills. Working knowledge of MS Excel and industry-specific software. In-depth understanding of damage estimating and repair techniques for residential construction. Exceptional investigation and customer service skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Licensing: Must maintain adjuster licenses and fulfill continuing education requirements for the states assigned. Travel: Occasional travel for inspections, investigations, and conferences. Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group. Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen. Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.