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Stock clerk skills for your resume and career

Updated January 8, 2025
3 min read
Stock clerk example skills
Below we've compiled a list of the most critical stock clerk skills. We ranked the top skills for stock clerks based on the percentage of resumes they appeared on. For example, 12.4% of stock clerk resumes contained stock shelves as a skill. Continue reading to find out what skills a stock clerk needs to be successful in the workplace.

15 stock clerk skills for your resume and career

1. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how stock clerks use stock shelves:
  • Order inventory/supplies when needed and stock shelves/storeroom according to predetermined sequence.
  • Assist guest on sales floor, maintain neat and clean work environment, stock shelves and go backs, back up cashiering/operator

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how stock clerks use customer service:
  • Processed financial transactions Customer service representative
  • Provided excellent customer service by quickly assessing each customer's situation and providing innovative solutions to their needs

3. Basic Math

Here's how stock clerks use basic math:
  • Used basic mathematical principles to achieve daily goals.
  • Used basic math skills and people skills

4. Math

Here's how stock clerks use math:
  • Distributed inventory with accuracy -Provided customer service -Cleaned store-Analyzed inventory and used math skills to report deficiencies
  • Used shop math, read flow charts and kept records of items entering and leaving with identifying codes.

5. Cleanliness

Here's how stock clerks use cleanliness:
  • Gained respect of peers and management through commitment to upholding company policies and maintaining cleanliness of facility and following safety regulations.
  • Performed essential duties such as customer service, restocking merchandise, inventory management and maintaining store cleanliness.

6. Customer Satisfaction

Here's how stock clerks use customer satisfaction:
  • Managed several students in a retail environment* Managed inventory while on shift* Verified customer satisfaction also, up sold products
  • Performed process requirements for: effective receipt, inventory and stocking to ensure customer satisfaction which increase company profits.

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7. Cash Handling

Here's how stock clerks use cash handling:
  • Cashier responsibilities and gas attendant responsibilities, cash handling and minor maintenance work
  • Provided customer service including cash handling.

8. Pallet Jack

Here's how stock clerks use pallet jack:
  • Maneuvered/moved product around using just pallet jacks.
  • Unload trucks by hand & stock with use of hand trucks (pallet jacks) while maintaining inventory of incoming product.

9. Stock Merchandise

Here's how stock clerks use stock merchandise:
  • Greeted customers Answer phone calls Cleaned and organized Stock merchandise Delivery
  • Stock merchandise daily for availability for customers.

10. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how stock clerks use stock room:
  • Unpacked deliveries and organized stock rooms, including assisting with inventory calculations.
  • Undertake in categorizing incoming merchandises to designated stock room and floor-departments.

11. Shovels

Here's how stock clerks use shovels:
  • Remove snow from sidewalks, driveways, and parking areas, using snow shovels, and spread snow melting chemicals.
  • Level concrete using trowels and shovels.

12. Customer Complaints

Here's how stock clerks use customer complaints:
  • Provide excellent customer service by being available to help customers locate items and resolving customer complaints when necessary.
  • Maintained highly helpful and constructive relationships with customers while answering customer inquiries and/or resolving customer complaints.

13. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how stock clerks use product knowledge:
  • Cultivated positive relationships with customers, by exceeding customer expectations in carry out assistance and product knowledge.
  • Recalled information that had been previously presented to maximize purchase power, product knowledge and representation.

14. Merchandise Displays

Here's how stock clerks use merchandise displays:
  • Designed and established merchandise displays that effectively drew customers' attention and helped increase sales of particular items.
  • Arranged merchandise displays to attract customers and locate popular products easily.

15. Perishables

Here's how stock clerks use perishables:
  • Monitored perishables and restocked in designated areas.
  • Worked at two separate Jewel-Osco locations spanning eight years in Grocery Stock and Perishables.
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List of stock clerk skills to add to your resume

Stock clerk skills

The most important skills for a stock clerk resume and required skills for a stock clerk to have include:

  • Stock Shelves
  • Customer Service
  • Basic Math
  • Math
  • Cleanliness
  • Customer Satisfaction
  • Cash Handling
  • Pallet Jack
  • Stock Merchandise
  • Stock Room
  • Shovels
  • Customer Complaints
  • Product Knowledge
  • Merchandise Displays
  • Perishables
  • Unload Trucks
  • Safety Regulations
  • Display Cases
  • Store Merchandise
  • Delivery Truck
  • POS
  • Retail Store
  • Quality Customer Service
  • Back Room
  • Groceries
  • Clean Environment
  • Computer System
  • Stock Location
  • Customer Orders
  • Bartending
  • Physical Inventory
  • Inventory Counts
  • Provide Customer Assistance
  • Electric Marking Tools
  • Expiration Dates
  • Customer Demand
  • Store Shelves
  • Storage Yards
  • Customer Assistance
  • Customer Inquiries
  • Identification Tags
  • Credit Card Transactions
  • Cash Drawers
  • Loss Prevention
  • Physical Counts
  • Product Displays
  • Store Displays
  • Stock Inventory
  • Inventory Control Codes
  • Bank Deposits

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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