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Stock controller skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical stock controller skills. We ranked the top skills for stock controllers based on the percentage of resumes they appeared on. For example, 26.1% of stock controller resumes contained customer service as a skill. Continue reading to find out what skills a stock controller needs to be successful in the workplace.

15 stock controller skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how stock controllers use customer service:
  • Interfaced with members of Quality Assurance, Planning, Marketing, Customer Service, as well as all external customers.
  • Investigated shortages, accountable for weights and shipping charges, customer service with sale representatives and other employees.

2. Inventory Management

Here's how stock controllers use inventory management:
  • Worked in the back room on the Inventory Management (IMS) Team.
  • Inventory Management: accountable for all computer equipment stock in the Americas.

3. Stock Control

Here's how stock controllers use stock control:
  • Serve as an individual contributor stock controller/inventory specialist on a team of 12 employees in a warehouse work environment.
  • Manage stock levels by monitoring stock movements using stock control principles of minimum, maximum and re-order levels.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how stock controllers use sales floor:
  • Demonstrated knowledge of vendor/partner sales floor conditions and communicated to ensure compliance.
  • Used pallet jacks to transport products from the stockroom to the sales floor so sales associates could put them onto shelves.

5. Purchase Orders

Here's how stock controllers use purchase orders:
  • Purchased using blanket purchase orders/purchase orders.
  • Verify stocks against shipping authorization for agreement as to quantities descriptions, sizes, condition, and conformance to purchase order.

6. Inventory Control

Here's how stock controllers use inventory control:
  • Performed all purchasing functions to include inventory control, turns, liquidating obsolete inventory, negotiating vendor contracts and expediting.
  • Executed inventory control measures to ensure the company minimizes stock holding and maximized stock system and paperwork accuracy.

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7. Safety Regulations

Here's how stock controllers use safety regulations:
  • Maintained supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Attended and kept pack-out area clear of finished packaged orders while implementing basic warehouse and factory safety regulations and procedures.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how stock controllers use pos:
  • Oversee and assume responsibility for the POS system and the Electronic Ordering Systems.
  • Conducted daily POS (Point of Sale) duties, keeping the most sought items stocked.

9. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how stock controllers use logistics:
  • Demonstrated computer navigation skills on the logistics database.
  • Planned, organized and executed logistics support activities such as maintenance planning, repair analysis and test equipment recommendations.

10. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how stock controllers use unload trucks:
  • Unload trucks, restocking of shelves to ensure fullness, field customer issues and maintain customer satisfaction.
  • Stock groceries, unload trucks and make sure store stocked.

11. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how stock controllers use loss prevention:
  • Monitored loss prevention from internal and external factors.
  • Monitored store security and loss prevention.

12. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how stock controllers use stock room:
  • Receive the delivery from the main stock room, examine and inspect for defects.
  • Make requisition for the material to the main stock room via phone.

13. RF

Here's how stock controllers use rf:
  • Use radio frequency (RF) equipment for picking, receiving, put-away, and load functions, as required.
  • Order picker with RF devise, inventory, shipping/receiving, forklift/stand-up operator, truck loader, returns, freight/supply chains

14. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how stock controllers use cycle counts:
  • Set up cycle counts and related procedures for a major distribution center.
  • Cycle counts done on inbound and outbound shipments.

15. Stock Movement

Here's how stock controllers use stock movement:
  • Follow the instructions of the Warehouse Coordinator with regards to the Stock Movements and Shop requests.
  • Tracked all stock movements daily, including inbound and outward consignments, returns, sales, and intercompany transfers.
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List of stock controller skills to add to your resume

Stock controller skills

The most important skills for a stock controller resume and required skills for a stock controller to have include:

  • Customer Service
  • Inventory Management
  • Stock Control
  • Sales Floor
  • Purchase Orders
  • Inventory Control
  • Safety Regulations
  • POS
  • Logistics
  • Unload Trucks
  • Loss Prevention
  • Stock Room
  • RF
  • Cycle Counts
  • Stock Movement
  • Customer Orders
  • RAN
  • Physical Counts
  • QC
  • Production Standards
  • Stock Location
  • Fifo
  • Expedite
  • Customer Complaints
  • Electric Marking Tools
  • Groceries
  • Inventory Counts
  • Physical Inventory
  • Stock Inventory
  • Inventory Computations
  • AS400
  • Identification Tags

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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