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Stock room associate skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical stock room associate skills. We ranked the top skills for stock room associates based on the percentage of resumes they appeared on. For example, 32.3% of stock room associate resumes contained excellent interpersonal as a skill. Continue reading to find out what skills a stock room associate needs to be successful in the workplace.

15 stock room associate skills for your resume and career

1. Excellent Interpersonal

Here's how stock room associates use excellent interpersonal:

Utilized good judgment and excellent interpersonal skills to assist customers with all their shopping needs.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how stock room associates use sales floor:

Complete control of all stock coming into the exchange and proper placement of all items to either stockroom or sales floor.
Unloaded trucks, restocked the sales floor, restocked the stock room, ran register, and assisted with Loss Prevention.

3. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how stock room associates use loss prevention:

Perform loss prevention procedures while handling assorted clothing and other merchandise.
Decreased inventory shrinkage through merchandise scanning, coding and loss prevention measures reporting any suspicious activity to Asset Protection Services.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how stock room associates use customer service:

Provided Customer Service on a daily basis through resolution of various complaints and customer-related issues.
Retrieve packages as ordered within designated time period while providing excellent customer service.

5. Merchandise Flow

Here's how stock room associates use merchandise flow:

Worked mostly in the stock room processing shipment, merchandise flow, and floor-sets.
maintain effectiveness of merchandise flow, filling, and presentation standards throughout the store and stockroom.

6. Stock Checks

Here's how stock room associates use stock checks:

Performed stock checks and located merchandise in store and over the phone.
Process Shipments and run stock checks to the floor.

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7. Back Room

Here's how stock room associates use back room:

Scan mark downs, cover fitting rooms, return items back to department and clean back room to store procedure.
Managed and organized back room, kept it neat clean and easy to find product.

8. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how stock room associates use stock shelves:

Inventory merchandise on shelves-Organize and stock shelves on the display floor-Retrieve items from warehouse/stockroom
Pulled customer orders from stock shelves and wrapped items to Coach Specifications.

9. Delivery Truck

Here's how stock room associates use delivery truck:

Loaded and unloaded products from the delivery truck using a hand truck.
Assisted in unloading the delivery truck and stocking the store inventory.

10. Customer Orders

Here's how stock room associates use customer orders:

Make sure all freight and customer orders are accounted for on manifest.
Picked and delivered customer orders to pick-up door Unloaded, tagged, sorted and stocked merchandise

11. Sales Associates

Here's how stock room associates use sales associates:

Work well with others in the stock room as well as sales associates.
Trained newer employees as both sales associates and in the stock room.

12. Production Floor

Production floors are a platform from which productions are drilled and/or manufactured and also houses a processing plant and other equipment necessary for the proper functioning of the production operation.

Here's how stock room associates use production floor:

Checked out and returned tools, equipment and PPE to everyone entering production floor.
Received work orders to pull parts from warehouse shelves for production floor.

13. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how stock room associates use cycle counts:

Facilitated inventory and stock management; conducted routine cycle counts and inventory audits.
Conducted cycle counts of stockroom and store inventory utilizing inventory control software.

14. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how stock room associates use unload trucks:

Stock merchandise, Load/unload trucks, label and or tag merchandise, pack clothing and sort boxes on assembly line.
Stock room associate: unload trucks, step down for departments and process clothing for the floor.

15. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how stock room associates use product knowledge:

Cashier Greet customers Inventory; maintaining solid product knowledge Stock merchandise Unload & process merchandise in stockroom
Cultivated positive relationships with customers, by exceeding customer expectations in carry out assistance and product knowledge.

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What skills help Stock Room Associates find jobs?

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List of stock room associate skills to add to your resume

The most important skills for a stock room associate resume and required skills for a stock room associate to have include:

Excellent Interpersonal
Sales Floor
Loss Prevention
Customer Service
Merchandise Flow
Stock Checks
Back Room
Stock Shelves
Delivery Truck
Customer Orders
Sales Associates
Production Floor

Cycle Counts
Unload Trucks
Product Knowledge
Inventory Control
POS
Store Merchandise
Credit Transactions
Stock Merchandise
Storage Yards
Floor Stock
Groceries
Store Management

Electric Marking Tools
Inventory Counts
Identification Tags
Store Displays
Physical Counts
Process Merchandise
Customer Assistance
Security Tags
Inventory System
Inventory Computations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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