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Below we've compiled a list of the most important skills for a Stocker. We ranked the top skills based on the percentage of Stocker resumes they appeared on. For example, 31.2% of Stocker resumes contained Stock Shelves as a skill. Let's find out what skills a Stocker actually needs in order to be successful in the workplace.

15 Essential Stocker Skills For Your Resume And Career

1. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how stock shelves is used on stocker resumes:
  • Job Responsibilities: Stocking shelves, pulling merchandise from back room to stock shelves, assisting customers, cleaning assigned area.
  • Help unload boxes, separate merchandise, restock shelves and clothes racks, help customers, and clean work area.
  • Stock shelves in all department (mainly foods) on overnight shift with Knowledge in the rotating of food stock.
  • Keep clean and organized work area, Organize new freight and stock shelves, while making sure to accommodate customers.
  • Stock shelves with the appropriate meat and to make sure the customers are satisfied with the food that they received.

2. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how store shelves is used on stocker resumes:
  • Job responsibilities included stocking store shelves, unloading merchandise and general organization of store items
  • Practiced sanitation Kept store shelves stocked and performed great customer service
  • Involved in maintaining stockroom merchandise organization and replenishing store shelves.
  • Replenished merchandise on store shelves neatly and accurately priced merchandise.
  • Stock Store Shelves/implementing stock when needed

3. Dexterity

Here's how dexterity is used on stocker resumes:
  • Exhibit manual dexterity and good hand/ eye coordination to move freight.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Dollar General Jobs (1,425)
  2. The Home Depot Jobs (587)
  3. Meijer Jobs (918)
  4. Lowe's Jobs (1,086)
  5. Costco Wholesale Jobs (963)

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on stocker resumes:
  • Provided excellent customer service by greeting customers and assisting customers in locating, demonstrating, and selecting merchandise.
  • Thrived within busy, high volume environment requiring the ability to provide exceptional customer service.
  • Provide excellent customer service while assisting in all areas of inventory and display merchandising.
  • Exemplified excellent customer service towards patrons when answering questions and directing them towards products.
  • Provide daily customer service and assistance and general sanitation on a volunteer labor position.

5. Company Policies

Rules and regulation set by a company that reflect the company's code of conduct are called company policies. These rules apply to people anywhere in the company. The policies may apply inside and outside of the workplace. Company policies are mentioned in an organization's handbook.

Here's how company policies is used on stocker resumes:
  • Followed all company policies and procedures while operating powered industrial truck equipment ensuring a safe work environment.
  • Ensured compliance to company policies and procedures to ensure efficient operation.
  • Maintain customer relations while exceeding company policies and professional standards.
  • Practiced organizational skills, adhered to company policies and procedures.
  • Follow proper housekeeping and sanitation standards set by company policies.

6. Communication

Communication is the ability to express one's ideas and thoughts to other people using expressions, words, or actions. Communication is to receive or send any kind of information. People need to be able to communicate and convey their message to the customers to run a successful business.

Here's how communication is used on stocker resumes:
  • Maintained a high level of communication with managers to ensure consistent practice and proper administration of procedures.
  • Maintained a positive, safe working environment by displaying leadership behaviors and excellent communication skills.
  • Reviewed and upgraded the maintenance procedures for the store by utilizing organization and communication skills.
  • Processed returned and damaged merchandise while maintaining open line of communication with company vendors.
  • Applied strong communication skills and determined attitude to assist customers and co-workers.

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7. Pallet Jack

Here's how pallet jack is used on stocker resumes:
  • Stocked shelves helped customers operated pallet Jack built custom displays
  • Operated merchandising equipment: electric pallet jack.
  • Trained to operate manual/electric pallet jacks.
  • Stock shelves with incoming product, keep entire store clean, reorganize product on shelves using pallet jacks to move pallets.
  • Operated and drove various pieces of power equipment such as Reach Trucks, Order Pickers, and Electric Power Pallet Jacks.

8. Hand Trucks

Hand trucks are also known as a dolly or a two wheeler is an L-shaped, box moving, handcart. The hand truck has two big wheels on one side of the base and has a small ledge that holds the object to be moved. The hand truck is operated manually and has a handle that a person can use to load the boxes into the base and then unload it. It balances the weight of the objects and makes carrying heavy boxes easier.

Here's how hand trucks is used on stocker resumes:
  • Operated motor vehicles, hand trucks, fork lifts, pallet jacks and electric lifts Applied understanding of weights and measures.
  • Experience with operating and properly handling a forklift, hand trucks, hoists, conveyors, and other warehouse service equipment.
  • Operated hi-lo and used hand truck to move shipments from shipping and receiving platform to storage and work areas.
  • Unloaded Goodwill trucks, displaying skill using pallet jacks, forklifts, rolling bins, and hand trucks.
  • Operated a hand truck in the warehouse to get to high shelves to locate items to stock.

9. Storage Areas

Here's how storage areas is used on stocker resumes:
  • Stored merchandise in designated containers and storage areas.
  • Relocate any excess materials to appropriate storage areas.
  • Transported merchandise from storage areas to sales floor, opened boxes and stock shelves according to shelf allocation and rotation procedures.
  • Cleaned and maintained supplies, tools, equipment, and storage areas, Kept records on the used and/or damaged stock.
  • Job responsibilities consisted of loading and unloading trucks and storage areas with large quantities of produce at a rapid rate.

10. Store Management

Here's how store management is used on stocker resumes:
  • Executed daily operational, day-to-day goals and priorities assigned by store management.
  • Maintained a positive, professional working relationship with store management.
  • Performed initial store setup for grand opening of new stores based on starting store inventory and financial projections.
  • Hired to help stock a brand new store that was set to open in less than two weeks.
  • Work closely with the store management team to ensure company standards are met during the stocking process.

11. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how unload trucks is used on stocker resumes:
  • Unload trucks, move products to there correct location with pallets, stored additional products to there storing location for restock.
  • Restock shelves, Unload trucks, Scan inventory, Recycle storage boxes, Occasionally cashier, Sales associate, Door greeter
  • Stock Plants, help with customer service, unload trucks to keep our warehouse stocked, control carts,
  • Load and unload trucks, load and unload boxes, stock products, assisted in other departments as needed
  • Unload trucks when they arrived at the facility and ensured that all items were placed in proper area.

12. RF

Here's how rf is used on stocker resumes:
  • Use of RF scanner system to coordinate product movement and storage from receiving dock to allocated bay area and rack locations.
  • Pulled product from isle and replenished to proper location as well as putting it into the computer system by RF Scanners.
  • Unload truck & scan boxes using RF gun * Aisle replenishment * Backroom duties & inventory * Sales floor/ front end
  • Experienced with a RF unit gun for inventory control, scanning UPC symbols to verify that items are correct etc.
  • Inspected stock items for damage and used RF scanner to code as damaged items to properly account for defects.

13. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how retail sales is used on stocker resumes:
  • Coordinate with retail sales staff in stocking up the stores with the merchandise received.
  • Unloaded delivery trucks; sorted and moved goods between stockroom and retail sales floor.
  • Helped increase retail sales by stocking shelves on the sales floor.
  • Retail sales, stock ordering, inventory, and display arrangement.
  • Provided excellent customer service as a retail sales associate Responsible for product organization, merchandising, and loss prevention

14. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how stock room is used on stocker resumes:
  • Assisted with replenishing sales floor and maintained stock room organization to ensure proper safety procedures were followed
  • Maintain stock rooms receiving stacking helping customers
  • Unload trucks, move and organized pallets, organized merchandise in the back room, replenished and rotated items on shelves.
  • Stock the location(s), optimize usage of stock rooms and shelving space and keep stockrooms clean and organized.
  • Stocked Shelves, Helped customers, Worked the back room unloading trucks, Keeping area safe and clean, Follow store rules/PPE

15. Storage Rooms

Here's how storage rooms is used on stocker resumes:
  • Worked overnight to stock shelves, take merchandise off delivery trucks, maintain storage room and change product displays as needed.
  • Rotated stock for freshness and maintained an organized storage room, cooler, and freezer for easy access to supplies.
  • Clean, sweep and organize storage rooms, clean and buff floors in the Produce, Market and Deli Departments.
  • Stock shelves and coolers, sweep and mop floors, stock storage room, unload and stock beverage truck.
  • Retrieve the merchandise I'm back storage room areas and actively resolve discrepancies over pricing or availability of merchandise.
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The eight most common skills based on Stocker resumes in 2022.

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Real Examples Of Stocker Resumes That Use These Skills

List Of Skills To Add To Your Stocker Resume

According to recent trends, the most relevant Stocker Resume Keywords for your resume are:

  • Stock Shelves
  • Store Shelves
  • Dexterity
  • Customer Service
  • Company Policies
  • Communication
  • Pallet Jack
  • Hand Trucks
  • Storage Areas
  • Store Management
  • Unload Trucks
  • RF
  • Retail Sales
  • Stock Room
  • Storage Rooms
  • Safety Rules
  • Store Items
  • Delivery Vehicle
  • Customer Questions
  • Display Cases
  • Record Data
  • Excess Material
  • Advise Customers
  • Company Standards
  • Storage Yards
  • Unpack Items
  • Stock Inventory
  • Wal-Mart
  • Identification Tags
  • Sales Floor
  • Inventory Levels
  • New Merchandise
  • Inventory Control
  • Identify Items
  • Inspect Stock Items
  • Merchandise Invoices

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Online Courses For Stockers

One of the best ways to acquire the skills needed to be a Stocker is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since Stockers benefit from having skills like Stock Shelves, Store Shelves, and Dexterity, we found courses that will help you improve these skills.

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The Customer: Build a Customer Service Strategy (BITE SIZE)

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Brilliant Customer Service: How to Impress your Customers!

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Customer Service: Keep 'em coming back!

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Your Customer Service Toolbox: Best Practices for Beginners

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How to Create Make build an Online Ecommerce Store Website

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Customer Insights: New Product Development Orientation

This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. Through an integrated set of five modules and hands-on project experiences, learners will acquire the knowledge and skills to turn their ideas gained from understanding customer needs into innovative new products...

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This course focuses on organizations’ need to deliver their products at the hands of online consumers who purchase goods and services from websites, and who are even more demanding than customers who personally go to stores or department stores. Due to the impact of technology in every day life, customer satisfaction and quick delivery are more present than ever. In this course you will develop skills in logistic operations for last mile delivery and the current challenges facing all virtual...

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Most Common Skills For Stockers

RankStocker SkillPercentage of Stockers
1Stock Shelves31.2%
2Store Shelves12.7%
4Customer Service8.4%
5Company Policies5.2%
7Pallet Jack4.2%
8Hand Trucks3.2%
9Storage Areas1.7%
10Store Management1.7%
11Unload Trucks1.5%
13Retail Sales1.1%
14Stock Room1%
15Storage Rooms0.9%
16Safety Rules0.8%
17Store Items0.7%
18Delivery Vehicle0.6%
19Customer Questions0.6%
20Display Cases0.6%
21Record Data0.6%
22Excess Material0.6%
23Advise Customers0.5%
24Company Standards0.5%
25Storage Yards0.4%
26Unpack Items0.4%
27Stock Inventory0.3%
29Identification Tags0.3%
30Sales Floor0.3%
31Inventory Levels0.3%
32New Merchandise0.2%
33Inventory Control0.2%
34Identify Items0.1%
35Inspect Stock Items0.1%
36Merchandise Invoices0%

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