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Stockroom Supervisor skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical stockroom supervisor skills. We ranked the top skills for stockroom supervisors based on the percentage of resumes they appeared on. For example, 26.6% of stockroom supervisor resumes contained customer service as a skill. Continue reading to find out what skills a stockroom supervisor needs to be successful in the workplace.

15 stockroom supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how stockroom supervisors use customer service:

Worked collectively with sales floor to provide exceptional customer service.
Maintained a positive attitude and friendly customer service.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how stockroom supervisors use sales floor:

Oversee and carry out the daily replenishment for the sales floor to ensure that sales are maximized at all times.
Managed the organization of merchandise for both the stockroom and the sales floor of an approximately 28k Sq.

3. Vans

Here's how stockroom supervisors use vans:

Provide proper training to apply company procedures, basic duties, and retail knowledge of Vans.
Supervised sales associates during shifts Merchandising floor sets, window displays; following Vans, Inc. corporate guidelines

4. Store Operations

Here's how stockroom supervisors use store operations:

Assist Store Manager and District Manager in all store operations * Supervise, coach, and motivate staff members
Store Operations: Oversee store opening and closing procedures.

5. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how stockroom supervisors use loss prevention:

Conducted loss prevention checks and researched history of items to determine reasons for discrepancies between inventory and stock-control records.
Partnered with the team on Loss Prevention within the store and stockroom.

6. Shipping Receiving

Here's how stockroom supervisors use shipping receiving:

Coordinate all functions for the Shipping Receiving department, Maintained detailed administrative and procedural processes to improve Accuracy and efficiency.
Managed, the entire daily operations of local manufacturing company warehouse shipping receiving operations.

7. Inventory Control

Here's how stockroom supervisors use inventory control:

Reviewed and maintained inventory control programs, procedures to ensure inventory accuracy in the warehouse.
Monitored and managed inventory control by implementing cost containment and reduction strategies.

8. Safety Standards

Here's how stockroom supervisors use safety standards:

Conduct on-site inspections to evaluate and coach employees to ensure adherence to safety standards, such as proper stacking/packing techniques.
Involved in the safety program as a team member and through the leads establishing safety standards on the floor.

9. Store Merchandise

Here's how stockroom supervisors use store merchandise:

Organized store merchandise fixtures by size, style and color.
Key holder and trainer; responsible for receiving, processing, organizing store merchandise Update and style mannequins/displays with current product

10. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how stockroom supervisors use cycle counts:

Performed daily cycle counts and resolved inventory discrepancies.
Assure the integrity of the inventory and conduct physical inventories along with weekly cycle counts.

11. Purchase Orders

Here's how stockroom supervisors use purchase orders:

Use the server to create purchase orders for missing parts and to be keep track of the purchase orders already in.
Verified purchase order receipts against receiving tickets and moved product to correct bin locations or staged skids in correct locations.

12. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how stockroom supervisors use performance reviews:

Compose and administer performance reviews.
Achieved 60% internal promotion rate and 100% on time performance reviews.

13. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how stockroom supervisors use product knowledge:

Generate highly effective social media initiatives in collaboration with applicable product knowledge across the organization.
Train and develop new employees on policy & procedure as well as product knowledge.

14. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how stockroom supervisors use erp:

Assisted with the changeover and implementation of new manufacturing ERP software system.
Controlled inventory of inbound/outbound goods using fishbowl ERP inventory software as well as in a lean manufacturing warehouse environment.

15. Inventory Management

Here's how stockroom supervisors use inventory management:

Result: Lowered cost of operational supplies by 20% and eliminated cost of inventory management, overhead, and freight.
Ensured proper execution of ISO9000 policies and procedures with regard to receiving, shipping, picking, and inventory management.

What skills help Stockroom Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of stockroom supervisor skills to add to your resume

The most important skills for a stockroom supervisor resume and required skills for a stockroom supervisor to have include:

Customer Service
Sales Floor
Vans
Store Operations
Loss Prevention
Shipping Receiving
Inventory Control
Safety Standards
Store Merchandise
Cycle Counts
Purchase Orders
Performance Reviews
Product Knowledge
ERP

Inventory Management
Physical Inventory
Stock Associates
Stock Merchandise
MRP
Customer Orders
Stock Orders
Inventory Counts
Sales Associates
Logistics
Sales Orders
Production Schedules
Production Floor
Stockroom Inventory

Delivery Truck
Inventory Transactions
ISO
Physical Counts
Forwarders
Bank Deposits
BOM
Customer Complaints
Stockroom Organization
MRO
AS400
Customer Inquiries

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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