Engagement Manager jobs at Stoneridge Software - 212 jobs

The Readiness Lead plays a critical role in preparing initiatives for launch by ensuring operational, organizational, and technical preparedness across the enterprise. This role focuses on building alignment, anticipating challenges, and driving coordinated action so programs transition smoothly into production with minimal disruption after release. Primary Responsibilities Launch Preparedness & Execution Develop and manage readiness approaches for initiatives from early planning through launch, validating preparedness at key milestones Coordinate and lead structured readiness discussions, checkpoints, and decision reviews to confirm launch confidence and surface concerns early Risk Awareness & Resolution Identify potential delivery, operational, and adoption risks by challenging assumptions and encouraging open dialogue across teams Evaluate and package risks, dependencies, and open items into clear insights for leaders to support informed decisions Enterprise Collaboration Partner with delivery teams, operational leaders, and business stakeholders to connect transformation efforts with day-to-day operations Ensure readiness considerations are embedded into delivery plans across teams, platforms, and functional areas Controls & Enablement Promote consistent readiness practices and apply enterprise guidelines across assigned initiatives Track completion of launch criteria, approvals, and enablement activities, including change and adoption planning Visibility & Communication Create and maintain visibility into readiness status through reporting, dashboards, and targeted communications Provide concise updates to senior leaders highlighting progress, risks, and required actions Qualifications & Experience Demonstrated ability to facilitate discussions and align diverse stakeholder groups Strong analytical skills with the ability to assess complex scenarios and interdependencies Experience managing risk and supporting organizational readiness for large initiatives Clear, confident communicator able to influence without direct authority Strong problem-solving skills and comfort navigating ambiguity Experience working across multiple teams, functions, or business units Self-motivated and proactive, with the ability to move work forward independently Highly organized with strong planning and prioritization capabilities History of contributing to successful delivery of complex programs or enterprise initiatives ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $75.00 - $80.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary The Senior Services Engagement Director is a Professional Services focused sales leader responsible for driving services revenue growth within assigned accounts for our public sector customers, while building deep, trusted relationships with customers and internal partners. At Genesys, we are transforming the customer experience landscape through empathy, innovation, and cloud powered solutions, and Professional Services plays a critical role in helping customers realize that value. This highly visible individual contributor role operates at the intersection of Professional Services, Sales, and Customer Success, with direct accountability for services pipeline creation, deal execution, and revenue attainment. You will partner closely with public sector customers to understand their business and mission driven challenges, guide transformation journeys, and position Genesys Professional Services as a strategic enabler of long term success. Joining Genesys means becoming part of a global team committed to helping organizations deliver exceptional experiences at scale. Key Responsibilities * Own and drive Professional Services revenue across a defined region or set of accounts for our public sector customers, through strategic account planning and services led business strategies. * Identify, qualify, and develop services specific opportunities, building and maintaining a robust Professional Services pipeline across commercial and public sector accounts. * Lead services sales motions by positioning advisory, implementation, migration, optimization, and transformation offerings aligned to customer business and mission outcomes. * Develop and deliver compelling, outcome focused messaging and proposals that clearly articulate the value of Genesys Professional Services, with consideration for public sector procurement and compliance requirements. * Partner closely with Account Executives, SDRs, Solution Consultants, Customer Success, and delivery leadership throughout the full customer lifecycle, from initial engagement through retention and expansion. * Meet and exceed quarterly and annual Professional Services revenue targets. * Serve as a trusted advisor to customer executives and senior stakeholders, including public sector leaders, guiding customers on CX transformation roadmaps, best practices, and value realization. * Navigate and influence complex customer environments, including regulated and public sector organizations, to negotiate and close Professional Services engagements. * Ensure strong alignment between sold services and successful delivery by collaborating closely with delivery teams to set expectations and drive customer satisfaction. * Proactively identify opportunities to expand the services footprint within existing customers, including follow on and expansion engagements. * Maintain a strong understanding of market trends, customer buying behaviors, and competitive dynamics related to Professional Services, CX transformation, and public sector technology adoption. * Drive high levels of customer satisfaction, retention, and long term account growth through services success. * Ensure customers are informed of new and evolving Genesys Professional Services offerings and capabilities. Required Experience and Qualifications * Experience supporting public sector customers, including familiarity with public sector procurement processes, compliance considerations, and buying cycles. * Demonstrated success selling Professional Services within a SaaS or cloud based technology organization. * Proven track record of owning and closing services led revenue, including complex, multi stakeholder engagements. * Experience selling on premise to cloud transformation services, including migration and modernization initiatives. * Strong background in CCaaS, customer experience, or adjacent enterprise software markets. * 5 to 7 or more years of experience in SaaS or cloud software sales, with significant exposure to Professional Services sales motions. * Clear understanding of how Professional Services drive customer adoption, value realization, and long term revenue growth. * Strong account planning, opportunity management, and negotiation skills. * Ability to communicate and present effectively to executive level stakeholders. * Consistent history of expanding pipeline and revenue within existing accounts while contributing to net new growth. * Experience leading complex, long cycle sales processes with measurable revenue success. * Ability to travel up to 50 percent. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $129,600.00 - $228,000.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _3 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

About Us: ImageTrend, Inc. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future. Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together! Description: Under the direction of an Implementation Manager, the Customer Success Industry Manager will support internal teams and clients with advanced industry and product knowledge throughout the customer lifecycle. Most days will involve meeting clients to train, educate and inform of best practices with ImageTrend solutions and helping them understand how to apply these techniques to meet their needs and adhere to changing industry requirements. This role will also work closely with Implementation and other Customer Success teams to support training needs, go-live and onboarding processes and assist with other cross-functional projects to ensure successful outcomes for clients. What You'll Do: Create and present engaging and insightful onsite product training and provide in-depth education for groups and individual clients, both at the corporate office and client sites as required Join client implementation calls to support internal team members and customers with advanced industry knowledge, product expertise and best practices Conduct and assist clients with audit process after implementation go-live Facilitate online client training and deliver virtual webinars for product and industry education as assigned Ensures all client training requirements, objectives, obstacles, and delays are properly documented, including time worked in tickets, closing all documentation, and submitting invoice milestones as applicable Design, maintain and meet project objectives and client requirements, including ensuring achievement of timelines and deadlines by collaborating with stakeholders for all processes Provides high quality implementation, professional services, product education content and training delivery for unique or high priority projects as assigned Maintains open lines of communication and awareness of client issues and escalates to appropriate teams as needed Establishes high credibility with clients and ensures satisfaction by providing informed, reliable, and professional advice and education about our solutions through trainings and industry expertise Presents or teaches at industry conferences and other tradeshows, and events as appropriate, along with assisting with planning and execution Collaborate and coordinate resources to drive successful client education outcomes and strengthen customer relationships including reporting to and aligning with internal account teams and external stakeholders as needed to ensure client satisfaction and meet retention goals Reviews and updates instructional and technical curriculum to ensure clarity, accuracy, accessibility, and ease of use to improve and maintain internal and external documentation, product requirements, release notes, screenshots, diagrams and screencast videos or other materials as required Assists with scoping custom training projects or services to aid in developing proposals & contracts and providing occasional support for pre-sales or other product demonstrations Contributes to the ongoing maintenance of departmental OneNote, and other resources or systems used by the team and cross-functionally Suggests ideas to improve internal processes, the training experience or our products and services to fulfill customer needs and achieve organizational objectives Travel to orientation, industry or company events, or other onsite meetings as required Perform additional duties or tasks as assigned Requirements: Degree or equivalent combination of education and relevant work experience, preferably with additional professional industry certifications Experience or familiarity with work as a first responder or similar field exposure in emergency services, public safety or healthcare Experience working in product training, education, project delivery and/or implementation in an adult learning and/or SaaS environment, preferably within the Public Safety or Healthcare industries Proven experience delivering and facilitating in-person training and presentations for both groups and individuals Advanced knowledge of ImageTrend products and understanding of state and national Hospital, EMS and Fire reporting requirements Experience with and ability to define, scope, estimate work and track tasks to facilitate successful project completion and deliver effective content Excellent presentation, interpersonal and communication skills, both written and verbal, including the ability to effectively communicate complex concepts to all audiences in clear, simple, and understandable terms Strong analytical & critical thinking skills and the ability to quickly learn new technologies Excellent organizational skills, appreciation of critical timelines and the ability to self-motivate and hold oneself accountable to goals and objectives Strong attention to detail and understanding of standardized data collection Strong project management and prioritization skills when handling multiple objectives simultaneously to accomplish projects under tight deadlines Proficiency with MS Office Suite, project management or tracking systems, and tools used for delivery of educational content such as Absorb or similar LMS, Teams, Screenshare, OneNote, SharePoint, Monday.com, Service Cloud, and other comparable platforms Exposure to, or familiarity with the software development lifecycle and Agile/Scrum methodologies Ability to maintain discretion when handling proprietary and confidential information Enthusiasm for learning and expanding knowledge or skills Strong work ethic, integrity, honesty, collaboration and team orientation Ability to travel as required, up to 50% This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed. Position Salary Range: The annual base salary range for this full-time role is $85,000- $115,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications. ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ************, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.

About Us: ImageTrend, Inc. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future. Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together! Description: Under the direction of an Implementation Manager, the Customer Success Industry Manager will support internal teams and clients with advanced industry and product knowledge throughout the customer lifecycle. Most days will involve meeting clients to train, educate and inform of best practices with ImageTrend solutions and helping them understand how to apply these techniques to meet their needs and adhere to changing industry requirements. This role will also work closely with Implementation and other Customer Success teams to support training needs, go-live and onboarding processes and assist with other cross-functional projects to ensure successful outcomes for clients. What You'll Do: Create and present engaging and insightful onsite product training and provide in-depth education for groups and individual clients, both at the corporate office and client sites as required Join client implementation calls to support internal team members and customers with advanced industry knowledge, product expertise and best practices Conduct and assist clients with audit process after implementation go-live Facilitate online client training and deliver virtual webinars for product and industry education as assigned Ensures all client training requirements, objectives, obstacles, and delays are properly documented, including time worked in tickets, closing all documentation, and submitting invoice milestones as applicable Design, maintain and meet project objectives and client requirements, including ensuring achievement of timelines and deadlines by collaborating with stakeholders for all processes Provides high quality implementation, professional services, product education content and training delivery for unique or high priority projects as assigned Maintains open lines of communication and awareness of client issues and escalates to appropriate teams as needed Establishes high credibility with clients and ensures satisfaction by providing informed, reliable, and professional advice and education about our solutions through trainings and industry expertise Presents or teaches at industry conferences and other tradeshows, and events as appropriate, along with assisting with planning and execution Collaborate and coordinate resources to drive successful client education outcomes and strengthen customer relationships including reporting to and aligning with internal account teams and external stakeholders as needed to ensure client satisfaction and meet retention goals Reviews and updates instructional and technical curriculum to ensure clarity, accuracy, accessibility, and ease of use to improve and maintain internal and external documentation, product requirements, release notes, screenshots, diagrams and screencast videos or other materials as required Assists with scoping custom training projects or services to aid in developing proposals & contracts and providing occasional support for pre-sales or other product demonstrations Contributes to the ongoing maintenance of departmental OneNote, and other resources or systems used by the team and cross-functionally Suggests ideas to improve internal processes, the training experience or our products and services to fulfill customer needs and achieve organizational objectives Travel to orientation, industry or company events, or other onsite meetings as required Perform additional duties or tasks as assigned Requirements: Degree or equivalent combination of education and relevant work experience, preferably with additional professional industry certifications Experience or familiarity with work as a first responder or similar field exposure in emergency services, public safety or healthcare Experience working in product training, education, project delivery and/or implementation in an adult learning and/or SaaS environment, preferably within the Public Safety or Healthcare industries Proven experience delivering and facilitating in-person training and presentations for both groups and individuals Advanced knowledge of ImageTrend products and understanding of state and national Hospital, EMS and Fire reporting requirements Experience with and ability to define, scope, estimate work and track tasks to facilitate successful project completion and deliver effective content Excellent presentation, interpersonal and communication skills, both written and verbal, including the ability to effectively communicate complex concepts to all audiences in clear, simple, and understandable terms Strong analytical & critical thinking skills and the ability to quickly learn new technologies Excellent organizational skills, appreciation of critical timelines and the ability to self-motivate and hold oneself accountable to goals and objectives Strong attention to detail and understanding of standardized data collection Strong project management and prioritization skills when handling multiple objectives simultaneously to accomplish projects under tight deadlines Proficiency with MS Office Suite, project management or tracking systems, and tools used for delivery of educational content such as Absorb or similar LMS, Teams, Screenshare, OneNote, SharePoint, Monday.com, Service Cloud, and other comparable platforms Exposure to, or familiarity with the software development lifecycle and Agile/Scrum methodologies Ability to maintain discretion when handling proprietary and confidential information Enthusiasm for learning and expanding knowledge or skills Strong work ethic, integrity, honesty, collaboration and team orientation Ability to travel as required, up to 50% This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed. Position Salary Range: The annual base salary range for this full-time role is $85,000- $115,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications. ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ************, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.

Tier One Technologies is looking for a Cybersecurity Risk Management Expert/Program Manager to support our direct US Government client. This hybrid contract-to-hire position can be located in Falls Church, VA, Morrisville, NC or Eagan, MN. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Develop and implement Insider Risk Management (IRM) strategies as a SME and Program Manager. This involves creating policies, procedures, and frameworks to proactively address insider risk. Leverage Artificial Intelligence (AI), focused on designing, implementing, and managing programs that proactively identify, assess, and mitigate insider threats using AI-powered tools and techniques to analyze user activity and behavior. Ensure compliance and promote awareness for AI/ML. Develop and deliver training to educate employees about security policies and best practices Build strong relationships across business lines and with technical partners to develop and implement AI-driven insider risk solutions and effectively communicate findings and risks to senior leadership. Utilize AI-powered platforms like User and Entity Behavior Analytics (UEBA) to identify anomalous activities and patterns indicative of insider threats. Develop and optimize AI models to refine detection capabilities by leading the creation and tuning rules, alerts, and risk scoring models to enhance efficiency and accuracy. Initiate, supervise, and/or develop requirements from a project's inception to conclusion for complex to extremely complex programs; and provide strategic and expert advice and technical guidance, to program and project staff. Conduct risk assessments, identifying critical assets, evaluating potential vulnerabilities, and prioritizing risks based on their potential impact and likelihood. Lead and coordinate cross-functional team operations, including analysts, engineers, and other team members, to ensure cohesive execution of the insider risk mission. Serve as the primary escalation point for complex or high-risk insider cases in the absence of other team leads, triaging events, and briefing leadership on threat posture, findings, and recommended actions. Oversee the development and refinement of insider threat detection frameworks, ensuring alignment with organizational risk tolerance, policies, and evolving threats. Provide detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues; and consult with client to define needs or challenges. Represent the IRM team in meetings, working groups, and leadership briefings, translating operational findings into executive-level insights. Qualifications Bachelor's Degree or Master's Degree in Computer Science, Information Technology or Information Security. 8+ years of experience with a strong understanding of cybersecurity fundamentals, network and endpoint security, and various security tools and technologies. Insider Risk expertise. Proven leadership ability to direct multidisciplinary teams and coordinate investigative, analytical, and technical workflows under pressure. Strong knowledge of cyber telemetry and insider risk indicators, including behavioral analysis, digital forensics, UEBA, DLP, and SIEM. Strong knowledge of AI/ML concepts, algorithms, and applications in insider threat detection, including supervised and unsupervised learning, deep learning, and anomaly detection. Familiarity with legal, ethical, and privacy considerations in insider monitoring and response, including how to manage cases involving personnel and protected data. Experience in developing operational playbooks, escalation protocols, and incident handling processes insider threat or equivalent environments. Need a blend of technical and leadership expertise, analytical capabilities, and hard skills to navigate the complex world of AI-driven insider threat detection and prevention. Hands-on experience in insider threat analysis. Graduate certificates, specifically in Insider Risk Management and Mitigation to provide in-depth expertise in understanding, investigating, and managing insider threats is a plus. Excellent communication and executive briefing skills, with the ability to synthesize complex data into actionable insights for senior leadership. Must be able to obtain Public Trust Clearance. Be able to pass a drug screening, criminal history, and credit checks. Must be a US Citizen or Green Card holder. Must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Executive Customer Success Manager (Individual Contributor) Location: Remote / Hybrid - United States Bring your passion for customer success to Genesys At Genesys, we're reimagining what's possible in customer and employee experience. Our cloud, AI, and digital orchestration solutions help organizations in more than 100 countries deliver the kind of service that builds trust, loyalty, and lasting relationships. We're looking for an Executive Customer Success Manager (CSM) who's passionate about helping customers transform the way they connect with their customers and employees. This is a strategic, high-impact individual contributor role focused on guiding our largest and most complex enterprise customers toward measurable success with Genesys Cloud CX. If you love partnering with executive stakeholders, driving adoption, and delivering tangible business outcomes - we'd love to meet you. What You'll Do * Be a Trusted Advisor Strong executive presence with proven ability to operate credibly at the C-suite level while managing complex delivery programs. The successful candidate will excel at working with C-level stakeholders to building strong, trust-based relationships. This involves regular, clear communication tailored to their strategic priorities, and a deep understanding of their business goals. By positioning yourself as a trusted advisor, you can offer insights that align Genesys AI powered Experience Orchestration Platform's capabilities with the customer's long-term vision. This collaborative approach not only strengthens the partnership but also ensures that C-level stakeholders see you as an essential contributor to their success. * Drive Value and Outcomes Create and execute success plans that help customers achieve measurable ROI and realize the full potential of Genesys Cloud CX and AI capabilities. * Lead Executive Engagements Deliver compelling executive business reviews, sharing insights, benchmarks, and recommendations that connect technology performance to strategic impact. * Collaborate Across Genesys The role will work side by side with the Genesys Senior Account Executive to jointly drive success across the customer account. You will orchestrate cross-functional delivery and success teams including Customer Success Managers (CSMs), Technical Account Managers (TAMs), Professional Services, and Consultants. The Senior Director will manage the end-to-end customer lifecycle - from onboarding through transformation - while driving AI adoption, innovation, and revenue expansion. * Ensure Retention and Growth Anticipate risks, address challenges early, and champion renewals and expansions in partnership with Account Executives. * Be the Voice of the Customer Advocate for customer needs internally - influencing roadmaps and innovation across Genesys. What You'll Bring * 12+ years of experience in Customer Success, Account Management, or Strategic Consulting, managing enterprise or global accounts * Deep understanding of SaaS, cloud, or CX/contact center technologies * Proven success building and influencing relationships with C-level executives and senior stakeholders * Strong business acumen and the ability to link technology investments to business value * Excellent communication, storytelling, and executive presentation skills * A proactive, self-starter attitude with a bias for action and collaboration * Bachelor's degree, MBA, or equivalent experience preferred Why You'll Love Working at Genesys * You'll join a global leader in Experience as a Service℠, shaping the future of customer engagement * You'll work with innovative teams that blend AI, analytics, and empathy to drive transformation * You'll make an impact on some of the world's most recognized brands * You'll enjoy a culture built on trust, inclusion, and growth At Genesys, we believe that every customer experience can be made extraordinary - and that starts with the people behind it. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $161,800.00 - $300,600.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. As the Sr. Manager, Solutions Consulting, you will play a pivotal role in driving our global sales success through Global System Integrator (GSI) and Strategic Technology Partners (STP) by leading a high-performing team of Solution Consultants (SC) and Architects. You will provide technical leadership and be responsible for setting vision, goals, Program Management for SC-Led Partner Empowerment efforts, and executing strategy, all while aligning with Genesys Partner and Sales Leadership in pursuit of pipeline and sales growth objectives. The team collaborates with Enablement, Sales Leadership, Product Management, and customers on the Genesys AI unique value proposition, roadmap, Proof of Concept (PoC) Development Lab environments, and rapidly prototype solutions, all aimed to help Go-To Market initiatives and nurture various GSI and STP business opportunities. These initiatives drive towards the goal empowering self-sufficiency of Genesys Cloud and the Genesys AI solution set during the Pre-Sales cycle while co-creating demos, Proof of Concepts and technical Go-To-Market reusable assets. You and the team will work with all levels of partner organizations, helping to tailor the joint Genesys and partner demo strategy to meet the needs of various business and technical stakeholders including C-level decision-makers. The team also works on direct opportunities supporting and providing compelling demos, facilitating AI architecture conversations, PoC's, and rapid prototyping to increase the velocity a technical win and ultimately, deal closure. The team's role is imperative to the success of both partner-driven and direct sales opportunities at scale. What you'll do: * Lead a team of Solution Consultants and Architects providing guidance, mentorship, and performance coaching. * Align with the sales leadership to develop and execute effective hands-on technical empowerment strategies that are reused globally. * Drive continuous improvement initiatives within the team and with Genesys Partner Technical contacts optimizing processes, tools, and resources to enhance efficiency and effectiveness for our partner's technical Pre-Sales and Architect team members. * Act as a trusted advisor, providing technical expertise, product knowledge, and solution guidance by helping create reusable assets and workshops that accelerate pipeline and sales growth with Strategic Technology Partners. * Understand global partner needs and objectives, and design tailored data-driven solutions to address their unique challenges and requirements. * Empower the team to craft and deliver technical partner innovation sessions, demonstrations, and reusable artifacts. * Collaborate with the product management, engineering, and Partner Management Leadership teams to provide data-driven feedback on product enhancements needed by Genesys partners, identify market trends, and contribute to product roadmap development. * Stay up-to-date with industry AI trends, partner ecosystem needs, emerging technologies, and competitor offerings to maintain a competitive edge in the market and ensure Genesys is always at the forefront of our partner's minds. * Provide the executive team with regular data-driven reporting and analysis on solutions consulting activities, metrics, and performance. * Provide Program Management activities related to GSI and STP Pre-Sales strategy providing a framework of best practices that can be tailored and leveraged in different regions. Qualifications: * Located in the United States * Bachelor's degree in a relevant technical field; advanced degree preferred. * 5+ years of experience in solutions consulting, technical sales, or related roles. * Proven track record of leading and managing high-performing teams. * Strong understanding of AI, CCaaS, Customer Experience, and Digital domains * Excellent communication and data-driven storytelling skills, with the ability to convey technical concepts to both technical and non-technical audiences. * Strategic thinking and problem-solving abilities to architect innovative data-driven solutions for customers. * Collaborative mindset with the ability to work effectively across sales, product, and engineering teams. * Project Management skills and hands on experience with Project Management Tools such as Asana. * Experience with creating Salesforce reports and dashboards. * Experience with Large Action Models, Generative AI, Salesforce, ServiceNow, and/or AWS * Results-driven with a focus on achieving and exceeding data-driven sales targets. * Proficiency in relevant software tools and technologies Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $150,500.00 - $264,700.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview: Alteryx has an immediate opportunity for a Senior Customer Success Manager (CSM) with a strong focus on AI-driven analytics and Canadian customers. This customer-facing role will capitalize on your business acumen, technical depth, personal skills, and passion for customer outcomes to drive measurable value from the Alteryx Analytics & AI Platform. As a Senior CSM, you will own the post-sales success motion for a portfolio of strategic customers, acting as a trusted advisor who aligns Alteryx's AI, automation, and analytics capabilities to customer business objectives. You will lead customer moments that matter-onboarding, adoption, value realization, executive alignment, and expansion-while ensuring long-term retention and advocacy. It is the CSMs responsibility to drive success by providing planning recommendations, risk identification/mitigation, and long-term trust. This role is ideal for a post-sales success leader who understands the unique needs, regulatory considerations, and business culture of Canadian customers. What you will do: * Building & Fostering Relationships - Developing deep business relationships with customers, sponsors, and key stakeholders. Meet with each customer on a minimum monthly basis. Interface between the customer and Alteryx internal departments. increasing adoption, ensuring retention, and long-term success * Driving Advocacy - Once your customers see meaningful value with our platform, help create an engagement strategy that creates advocates, and unlocks business solutions that scale our customers ecosystem. * Strategic Engagement - Conduct success planning workshops and business reviews that capture and plan the customer's objectives. Ensure customer executive engagements are aligned with executives at Alteryx. * Supporting Account Expansion - Partner with go-to-market sales pods to provide insights on customer health, focusing on adoption and retention strategies, and identifying new software and services business opportunities. * Demonstrating Alteryx Proficiency - Remain up-to-date and certified on Alteryx's evolving platform solutions and products. Maintain familiarity with all company methods and procedures. What we're looking for: Experience and Skills * Experience working with Canadian customers with an understanding of regional business practices and regulatory considerations. * 3+ years experience as a Customer Success Manager, Consultant, Sales Engineer, Project Manager, or similar customer-facing role. * Hands on experience in alteryx or related analytics platforms (excel, SQL, Tableau, Power BI). * Ability to collaborate with internal teams to advocate for and represent the voice of the customer * Proven experience tracking, sharing, and reporting on the impact of your customer-facing activities. AI & Analytics Mindset * Passion for analytics, automation, and AI, with the ability to explain the data automation lifecycle in a clear and engaging way. * A strong entrepreneurial spirit, intellectual curiosity, and a passion for excellence * High attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customer's journey Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $91,500-$115,500 with On-Target-Earnings range of $122,000-$154,000. In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as: * A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including: * Medical, dental, and vision coverage * 401(k) with company match * Paid parental leave, caregiver leave, and flexible time off * Mental health support and wellness reimbursement * Career development and education assistance Pay Transparency & Total Rewards (Bonus-Eligible Roles - AMER) Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _3 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. You will become an industry expert with a focus on the Talent Acquisition (TA) space and work to establish yourself as a trusted advisor. Equipped with leading industry tools including Gainsight, you'll guide customers on product and industry best practices, and help to continually update mutual success plans. You'll also provide forecast reporting. With the support of internal cross-functional teams, you'll provide superior experiences resulting in a high rate of renewals. **About Us** When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. **Responsibilities** + Successfully complete company training programs to build expertise in the iCIMS Talent Cloud products and TA industry. + Partner with cross-functional teams including account management and professional services to understand customer business objectives, products purchased, challenges, hiring strategy and maturity, technology stack, and more. + Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall account health. + Collaborate with the Account Manager to support the business review process by providing relevant account data. + Partner internally on the overall customer journey to ensure customer satisfaction. This may include supporting a customer with questions about the solutions, providing best practices, conducting product deep dives, and routing questions to the appropriate resource. + Support customer understanding of the iCIMS support model and training resources to drive proficiency and self-service capability. + Effectively prioritize customer projects to ensure achievement of SLAs while keeping internal partners informed. **Qualifications** + 1-2 years experience in a customer facing role for a solutions-based organization with accountability for customer support, renewals, expansion, or training, or experience in a talent acquisition/human resources role. + A passion for assisting customers solve business issues with advanced technology solutions. + Ability to use data and analytics to create practical insights to build customer strategic plans. + Experience forming relationships with multiple customer personas to align business goals to technology strategy and support their continued success. + Ability to prioritize competing requests from customers, partnering internally with key collaborators to ensure success. **EEO Statement** iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at ***************** . **Compensation and Benefits** We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period. The anticipated base pay range for this position is ($55,000-$57,000). Additional compensation may include quarterly commissions, as applicable. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: ***********************************

Job Title Manager, Delivery Management (Delivery Lead) Summary of the role: Navitaire, an Amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world's most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make a large impact on the world of travel. Navitaire offers customers industry-leading IT solutions in support of their hosted Cloud platforms. This is a hybrid position and would require you to be in the local office 2-3 days a week. We are seeking a results driven Delivery Lead to guide a team of project managers and ensure the successful execution of customer projects and programs. This role is responsible for driving on time, on budget, high quality delivery; strengthening customer relationships; and ensuring consistent delivery practices across the organization. The ideal candidate brings strong leadership skills, deep delivery management experience, and a proven ability to manage complex project portfolios in a fast paced environment. Key Responsibilities Delivery and Execution: Lead the successful execution of customer projects and programs, ensuring delivery is on time, within scope, on budget, and aligned with customer and organizational priorities. Program Management: Maintain oversight of delivery health across all active projects, proactively managing risks, issues, dependencies, and escalations. Financial Management: Ensure active financial management of projects, track budget and schedule variance within ±10% of plan. Stakeholder Management: Build and maintain strong relationships with customers and internal partners, including Leadership, Technical, Product, Engineering, and Commercial teams, to define priorities, identify opportunities, address challenges, and communicate risks. Delivery Governance: Implement and enforce delivery standards, governance frameworks, and best practices to ensure consistency and quality across the organization. Continuous Improvement: Contribute to process improvement initiatives, facilitate lessons learned, and lead knowledge‑sharing activities to strengthen delivery maturity. Team Leadership: Lead, coach, and develop a team of project managers, fostering a high‑performing, engaged, and accountable culture. Talent Development: Conduct regular 1:1s, provide career guidance, and ensure each team member has a clear and actionable development plan. Adaptability: Perform additional duties as required, demonstrating flexibility and responsiveness to evolving business needs. Qualifications Education: Bachelor's degree or higher in computer science, engineering, business, or a related field. Experience: A minimum of 10 years of experience in program management, project management, or PMO leadership, preferably in the software or technology industry. Leadership: Demonstrated experience managing and developing project managers or delivery teams, with a proven ability to lead through challenging situations with professionalism and candor. Strategic Guidance: Ability to provide clear strategic direction to teams, ensuring effective and efficient project delivery without micromanaging. Methodologies: Proficiency in project management methodologies. Communication: Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with different levels of management and audiences. Analytical Skills: Strong analytical, problem-solving, and decision-making skills, with the ability to handle ambiguity and uncertainty. Organization: Highly organized with the capacity to manage multiple tasks and projects simultaneously. Certifications: PMP, PgMP, or equivalent certification is highly desirable. Diversity & Inclusion Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make ************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Infosys is seeking a Senior Client Partner for its Healthcare vertical. The person will lead all the client interfaces within the assigned account along with the group managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+. Key Responsibilities: * Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close. Persuade clients to provide industry-wide references to support revenue growth outside the account and increase ROI on events. * Working on proposal development by forming a pursuit team across BUs/external partners and positioning team with client. Drive consensus between BUs and defend the proposal at the appropriate levels. * Clarify client expectations, collect ground-level intelligence, set expectations, and ratify the solution with the client to demonstrate business value. * Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client * Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. About Infosys Healthcare: At Infosys, we understand the industry drivers of healthcare outcomes, optimized cost, and evolving compliance needs well and have aligned our services strategy to support healthcare organizations in navigating their digital journey of tomorrow. While increased cost of care, industry consolidation, and regulatory compliance are a few of the challenges faced by healthcare companies they are in parallel gearing up to leverage the Next Gen Technologies around Automation, AI, Analytics, and digital experience. Organizations can thrust growth across the value chain through advanced technology-supported business strategy. * Infosys has strong capabilities in Health care solutions and Strategic Frameworks across the Payer value chain. The Solutions are spread across the value chain as in Plan Design & Sales, Member & Provider engagement, Care Management, Claims Processing, Customer Service, and Business Operations Management. * The Strategy frameworks & consulting include a Playbook for product implementation, and BPM assessment across healthcare domains viz Claims processing, Care Management, etc. It also includes Frameworks for Plan setups, KPI Assessments, and Member Impact assessments to name a few. * Infosys outclasses in healthcare solutions and strategic frameworks across the payer value chain, enabling automation, savings, and modernization. * Infosys knowledge and expertise in Healthcare solutions & Strategic Frameworks have helped client organizations with the automation of various processes and in the Sales process, Provider Ingestion, and Benefits configuration reviews. These automations have resulted in huge savings and optimization as well as easy maintenance of the existing processes and functions. The consulting & strategic framework has helped client organizations with the Assessment of their various business process frameworks like Provider data management, Care management, claims processing, etc. which helped in improving and modernizing existing business processes to build a more robust and flexible system and functions. Required Qualifications: * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience * Significant business development and project management experience * Experience in the relevant industry/vertical * Track record of interacting and building relationships with C-level client contacts * Hands-on experience with proposal creation and leading proposal presentations * Strong leadership, interpersonal, communication, and presentation skills * Wide variety of IT and business consulting engagement experience * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * MBA degree or foreign equivalent and 10+ years of experience * Knowledge of industry-specific go-to-market solutions * Good understanding of industry-specific business issues and drivers * Global Delivery Model experience * Experience managing large multi-location consulting engagement teams * Track record as an Account Manager in a rapidly growing client relationship Benefits: * Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

/OBJECTIVE The Senior Manager of Revenue Strategy - Print supports the growth and financial performance of the Print Business Unit by driving advanced deal strategy, financial alignment, and cross-functional collaboration. This role serves as a strategic partner to Sales, Strategic Renewals, Pricing, and General Managers to ensure deals, proposals, and renewals align with Business Unit (BU) goals and revenue targets. This position provides key operational redundancy for the Director of Revenue Operations as the team scales. ESSENTIAL FUNCTIONS - Support complex deal strategy and ensure financial alignment with Print BU margin and pricing expectations. - Partner with Sales, GMs, Strategic Renewals, and Quoting teams to align opportunity development, renewals, and proposal strategy. - Serve as a RevOps connection point for Sales Leaders and new sales employees regarding print processes, tools, renewal logic, and deal guidance. - Collaborate with Pricing, Finance, and Product to ensure deal structures and recommendations support profitability and growth. - Identify operational gaps and contribute to process improvements across the deal-to-order workflow. - Support the development and refinement of renewal logic, deal playbooks, and strategy frameworks. - Provide strategic and operational support to the Director of Revenue Operations - Print, ensuring continuity as the function grows. - Lead through influence across Sales, Renewals, Pricing, GMs, and cross-functional partners without direct-report responsibility. - Reinforce a collaborative, data-driven, and customer-value-focused culture across interactions. - Mentor and guide team members within Print Sales Operations when partnering on deal strategies or process improvements. - Lead cross-functional initiatives and support Region4 and other BU priorities as assigned. QUALIFICATIONS Education and Experience - Associate's degree and two years of relevant experience; or equivalent combination of education and experience. REQUIRED SKILLS 1. Financial acumen and preferred around copier/print industry and equipment leasing. 2. Demonstrates ability to use Excel and Salesforce (CRM). 3. Understanding of Copier/Print solution offerings including A3 and A4 solutions, Production Print, Wide Format solutions, Label Print solutions and Software solutions. 4. Natural aptitude for outcome-based reasoning. 5. Demonstrate excellent verbal and written communication skills with internal and external clients. 6. Self-starter, ability to plan and implement sales strategy with limited supervision. 7. Ability to thrive in a competitive, goal-driven environment. 8. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. 9. Ability to prioritize responsibilities and to operate with changing priorities. 10. Demonstrate ability to work effectively and professional with all types of people and situations. 11. Demonstrates a strong attention to detail to ensure accuracy and quality. 12. Strong desire to help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes.

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing and more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you.. Job Description: As the Senior Manager of Strategic Data Analytics, you will be the lead Strategic Architect within the CFO organization. This is a high-level Individual Contributor (IC) role for a candidate who excels at abstract problem solving and executive-level storytelling. Your primary mission is to serve as an internal analytics & strategy consultant to senior leadership, taking ambiguous business challenges and converting them into rigorous analytical frameworks and strategic recommendations. While you are technically proficient enough to navigate our data stack, your core value lies in your business acumen, your ability to design data-centric strategies, and your skill in crafting compelling narratives that drive corporate action. Responsibilities Strategic Consulting & Advanced Analytics Engagement Management: Act as the primary point of contact for VP+ stakeholders on "Special Projects." You will lead high-impact deep dives into complex topics like revenue leakage, product profitability, and margin optimization. Abstract Problem Solving: You are the person the business calls when they don't know where to start. You will structure the problem, identify the levers, and define the success criteria. Experimentation & Measurement: Lead the design and measurement of pilots and business experiments. You will define the statistical guardrails to ensure we are making data-validated decisions. Hands-on Investigation: You are the "Lead Detective" for Finance. When a KPI fluctuates, you run deep-dive discovery, identifying root causes across sales, product, usage, and financial data. Metric Governance & Data Simplification KPI Architecture: Define, standardize, and govern the core metrics for the Finance organization. You will ensure "metric consistency" across the company, eliminating drift between different departments. Architectural Simplification: Act as the "Business Architect" in partnership with Technology teams. You will drive efforts to simplify complex finance data models into lean, high-performance structures that are easy to query and understand. Semantic Integrity: Own the logic layer. You will ensure that the transition from raw data (Salesforce/ERP) to the reporting layer is logically sound, well-documented, and reconciled to the penny. Strategic Engagement & Data Story Telling Executive Liaison: Serve as a consultant to VP+ leadership. You will facilitate strategic reviews, translate technical data constraints into business terms, and manage the "Data Roadmap" for the CFO. Executive Storytelling: Master of the PowerPoint narrative. You will synthesize complex analytical findings into crisp, high-impact decks that lead with the "So What" and end with a clear call to action. Transparency & Reporting: Ensure senior leadership has access to "Practical Dashboards"- views that prioritize clarity and strategic snapshots over technical density. Required Skills Technical Advanced Excel and SQL: You have spreadsheet mastery and are an expert at data querying and modeling data based on problem/project requirements. Analytical Frameworks and Statistical Techniques: Extensive expertise in developing and applying advanced analytics to interpret complex data, uncover trends, and generate actionable insights that drive strategic decision-making. PowerPoint: Proficient in creating impactful presentations, including advanced PowerPoint features and storytelling techniques Preferred: Power BI, Salesforce, Snowflake, Python Strategic Leadership & Consulting Simplicity over Complexity: You have a natural ability to take a complex problem or high-density technical architecture and simplify it for executive use. Executive Presence: You can stand your ground in a room of senior leaders, using data, logic, and storytelling to influence strategy and drive change. Business Acumen: You understand the levers of a technology business - SaaS economics, product performance, revenue forecasting, financial analysis, etc. Ownership: Demonstrated ownership and entrepreneurial mindset by proactively identifying opportunities, driving initiatives end-to-end, and delivering impactful results in dynamic environments. Qualifications Bachelor's degree or equivalent in a quantitative discipline such as engineering, mathematics, statistics, business, economics, etc. MBA or Master's in a quantitative discipline such as Finance, Economics, Analytics, etc. preferred. 8+ years of experience in Strategic Analytics, Finance Operations, or Management Consulting. Superior presentation and communication skills with a proven track record of delivering data stories to a VP+ audience. Experience building and managing complex spreadsheet-based quantitative models. Experience leading large-scale analytics transformations or simplifications within a Finance or Tech environment. The base salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time. $117,500.00 - $206,700.00 Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.

As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. You will become an industry expert with a focus on the Talent Acquisition (TA) space and work to establish yourself as a trusted advisor. Equipped with leading industry tools including Gainsight, you'll guide customers on product and industry best practices, and help to continually update mutual success plans. You'll also provide forecast reporting. With the support of internal cross-functional teams, you'll provide superior experiences resulting in a high rate of renewals. **About Us** When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. **Responsibilities** + Successfully complete company training programs to build expertise in the iCIMS Talent Cloud products and TA industry. + Partner with cross-functional teams including account management and professional services to understand customer business objectives, products purchased, challenges, hiring strategy and maturity, technology stack, and more. + Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall account health. + Collaborate with the Account Manager to support the business review process by providing relevant account data. + Partner internally on the overall customer journey to ensure customer satisfaction. This may include supporting a customer with questions about the solutions, providing best practices, conducting product deep dives, and routing questions to the appropriate resource. + Support customer understanding of the iCIMS support model and training resources to drive proficiency and self-service capability. + Effectively prioritize customer projects to ensure achievement of SLAs while keeping internal partners informed. **Qualifications** + 1-2 years experience in a customer facing role for a solutions-based organization with accountability for customer support, renewals, expansion, or training, or experience in a talent acquisition/human resources role. + A passion for assisting customers solve business issues with advanced technology solutions. + Ability to use data and analytics to create practical insights to build customer strategic plans. + Experience forming relationships with multiple customer personas to align business goals to technology strategy and support their continued success. + Ability to prioritize competing requests from customers, partnering internally with key collaborators to ensure success. **EEO Statement** iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at ***************** . **Compensation and Benefits** We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period. The anticipated base pay range for this position is ($55,000-$57,000). Additional compensation may include quarterly commissions, as applicable. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: ***********************************

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Customers are the lifeblood of our company and Anaplan is looking for strategic, yet delivery-focused Senior Solution Implementation Manager to guide our customers, leading blended delivery teams with Business Partners, to deploy Anaplan solutions efficiently and effectively. THIS POSITION CAN SIT REMOTELY IN THE US. This includes proficiency in “The Anaplan Way” implementation methodology - For a SIM, this means working to ensure that our project teams build powerful, yet easy-to-use models in an agreed-upon timeline and, in the process, that our customers' modelers' are enabled and empowered to be self-sufficient. The SIM is ultimately responsible for the end-to-end deployment lifecycle of one, or many, strategic Anaplan solution implementations. As a SIM, you will be the primary point of contact for each of your deliveries, helping to provide regular transparency into the pulse of active projects to internal Leadership teams. You will also lead customer-facing meetings of varying sizes and profiles, ranging from operational management to C-suite. The ideal candidate will be a process-oriented, people-person - someone who is passionate about quality and consistency, yet has the ability to work with all types of different personalities and bring them together to align on key decisions, including but not limited to release scope, deployment timelines, resource management, model design, testing/training plans, and change management. Your Impact Deliver high-level presentations to audiences ranging from executives to system end-users; Manage end to end project in collaboration with the client project manager to a successful deployment of Anaplan solutions; Act as the key liaison and business partner to the client at both the project management and executive level as needed; Identify resource needs, manage resource time allocation and hold the team accountable to deadlines Monitor project timeline and ensure milestones are met; Manage issues and risk by clearly presenting both internally and externally, escalating as needed, and deploying risk mitigation strategies as appropriate; Reporting on available resources, budget, and project status to project sponsors and stakeholders; Ability to work on multiple, concurrent tasks and adapt to shifting priorities, demands and timelines; Effective communication and teamwork with project teams and collaboration with other departments; Understand priorities, scope, timeline, goals, and key milestones; Maintain customer focus and demonstrate leadership to drive consensus and project-related decisions; Manage client expectations appropriately with the ability to manage relevant situations with a positive outcome. Facilitate stakeholder alignment by translating complex business requirements into actionable implementation plans and ensuring cross-functional understanding and agreement. Drive continuous improvement by capturing project learnings, documenting best practices. Your Qualifications Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels Ability to understand customer requirements and work with Business Partners to best translate those into a simple, usable, yet high value-add solution Experience in enterprise performance management, ability to partner with account executives, solution architects, customer success leadership, etc. Functional knowledge of one or more core planning processes e.g. Financial Planning & Analysis (FP&A), Territory and Quota Planning, Supply Chain Planning, or Workforce Planning. Ability to understand, discuss, and challenge business processes with customer stakeholders, and translate business requirements into actionable implementation plans in partnership with Solution Architects and Model Builders. Fanatical about customer success and tenacious at driving implementations that create long-term customer value Passionate about working in a teaming environment and owning the outcomes of the implementations you lead Depth in program and project management of complex multi-stakeholder environments Proven ability to influence and build trusted relationships with stakeholders at all levels, driving collaboration and long-term partnership Preferred Skills 8+ years of software project management, customer success management, and/or related experience Highly data-driven with a commitment to the process of managing milestones, outcomes and mitigating risks and solving issues Excited about driving and tracking a consistent implementation process with all customers in your portfolio Excellent verbal and written communication skills Experience using Anaplan Experience with Anaplan solution implementations Willingness to dig into the details and solve solutions with a cross-functional team of Anaplaners, Partners, and Customers Proficiency in project management tools to effectively plan, track, and report on project progress Ability to quickly learn and adapt to evolving technologies within Anaplan #LI-Remote Base Salary Range:$137,000-$197,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.

Wunderlich-Malec Engineering (WM) is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States. When you join WM you become part of a company that is: - 100% employee-owned with 40+ years of industry history - ENR (Engineering News Record) Top 500 firm - Rated as a top System Integrator Giant We have a Senior Project Manager position available in Oakdale, MN. This person will assist the Business Unit Manager in achieving the overall strategic objectives of the company. The primary areas of responsibility assigned to the Project Manager are project management, project delivery, and total quality management at our client site. The Project Manager is expected to bring to bear all the necessary resources to fulfill the firm's contractual obligations. The Project Manager also makes a significant technical contribution through their own efforts. Qualifications Requires 10+ years related experience A Bachelor of Science (BS) degree in Mechanical Engineering is preferred. A BS degree in other engineering disciplines or construction management may be substituted. An associates degree in a Technical or Business program with equivalent experience may be considered. Demonstrated knowledge and capability in project management, concept development, and project delivery Must be organized, technically competent, and have excellent interpersonal and communication skills Consulting engineering experience and practical experience in industrial manufacturing strongly desired Knowledge and practical experience related to industrial standards (OSHA, EPA, Building Codes, GMP, etc.) Duties and Responsibilities Responsible for managing projects that deliver solutions to our clients that consistently exceed the clients' expectations, are on time, and are within budget. This includes: Collecting field data and client documentation/information for use in scoping and engineering Preparing project engineering, procurement, and construction specifications Preparing justification and project approval documentation as required on behalf of clients Managing engineering with internal and external resources Managing procurement of equipment and materials Reviewing drawings and technical specifications Construction solicitation and management Develops and administers project budgets and fiscal controls, and quality control provisions; performs project cost estimating and value engineering, as appropriate Professionally represents the firm in business with clients, consultants, contractors, and other public and/or private agencies and organizations Provides technical assistance in proposal development and presentations for new work; reports and study preparation; and project delivery Other duties and responsibilities assigned by the BU Manager and client managers as deemed appropriate Working Environment and Physical Effort Work is performed in a typical interior/office space, industrial manufacturing work environment, and outside Travel varies as a function of the project and is estimated to average 30-40% Must have valid drivers license and ability to drive to client sites Physical effort will include walking around plant sites, climbing ladders and platforms Seeing, color perception, hearing, and clear speech are required No or very limited exposure to physical risk Skills All WM employees are required to be proficient in the use of Microsoft Office (Windows, Word, Excel, and Outlook) 3D or 2D drafting capabilities a plus Knowledge of project management principles, practices, techniques, and tools Ability to analyze comprehensive business processes, perform in-depth work analyses, and develop computer-generated flow charts *Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance Salary range is $130,000 - $150,000 annually depending on qualifications plus a discretionary bonus and employee stock program. #LI-Hybrid #LI-WM1

Highmark Builders is adding an experienced Senior Project Manager to our growing team. Senior Project Managers are responsible for overseeing all aspects of custom home construction projects from inception to completion. This role includes managing project timelines, budgets, and resources, coordinating with clients, architects, subcontractors, and ensuring Highmark Builders' high-quality standards are met. The Senior Project Manager ensures that projects are completed on time, within scope, and achieve the highest level of homeowner satisfaction and maintain project profitability. Pay: $75K - $100K + Bonus Opportunity Responsibilities: Constantly communicate project activity and timelines with clients, job supervisors, design team and trade partners/suppliers. Utilize BuilderTREND to communicate with clients and subcontractors. Maintain construction knowledge to a degree in which it can be communicated confidently to clients and allow for efficient communication with subcontractors. Set realistic expectations with homeowners regarding schedule, construction process, and completed product. Make sure clients attend meetings and make timely selections with design team. Assemble, communicate, and carry out accurate schedules. Organize project schedules and details in a way that allows for quality management of maximum workload. Intelligently and resourcefully manage and solve problems whether they are structural, aesthetic, or interactive. Understand each projects budget and find a way to stay under it for the defined scope of work. Manage each projects budget projection. Work closely with estimators to ensure project scopes and estimates are accurate. Ensure change orders are created and approved before their scope is underway. Must remain proactive in moving each project from start to finish. Secure all necessary permits. Schedule all necessary inspections. Lead, manage and hold accountable job supervisors and field staff. Participate in weekly labor meetings. Assist in collections of receivables from clients and insurance companies. What Highmark Companies offers to you: Competitive Salary Company Vehicle + Fuel Card Health Insurance- Company pays 100% of employee premium Health Savings Account Dental Vision Life Insurance • Short-Term & Long -Term Insurance 401K + Company Matching Paid Holidays Paid Time Off Profit Sharing Paid Employee Referral Program Employee Discount Program Great culture and team dynamic Requirements Highmark Companies has been named as one of the Top 200 Workplaces in Minnesota by the Star Tribune in 2025! Top Workplaces recognizes the most progressive companies in Minnesota based on employee opinions measuring engagement, organizational health, and satisfaction. The analysis included responses from over 79,000 employees at Minnesota public, private and nonprofit organizations. We couldn't have gotten this amazing honor without our employees. Come see what it's like to be a part of a Top Workplace! Qualifications: 5+ years of project management experience. Knowledge of construction methods. Highly motivated and organized. Experience producing and maintaining project schedules. Able to work with a team. Excellent customer service and communication skills. Maintain organization while working on multiple construction projects at once. Experience with Microsoft Office software, BuilderTrend and Sage. Valid driver's license, a good driving record and ability to pass an MVR screening. Must pass a background check. Valid DOT Medical Card or the ability to obtain a DOT Medical Card.