Post job

Stoney Creek Hotels jobs - 38,627 jobs

  • Front Desk Agent

    Stoney Creek Hospitality Corporation 3.7company rating

    Stoney Creek Hospitality Corporation job in Independence, MO

    Job Description ACCOUNTABILITY The Front Desk Agent plays an integral role in ensuring the smooth and efficient operations of our hospitality establishment. As a Front Desk Agent, you will be at the forefront of guest interactions, contributing to their overall experience and satisfaction. Your attention to detail, customer service skills, and ability to multitask are essential to the success of our team. The Front Desk Agent is a key ambassador of the hotel and is responsible for creating a positive first impression for guests. They play a vital role in ensuring a pleasant stay by providing exceptional customer service and assistance throughout a guest's visit. REPORTS TO AND IS SERVED BY: The Front Office Manager, Assistant General Manager, or General Manager FLSA Designation: Non-Exempt WHAT TO EXPECT Guest Check-In and Check-Out: Greet guests warmly, process check-ins, and provide room keys. Assist with check-out procedures, including settling bills and ensuring a smooth departure experience. Reservations: Manage room reservations, including taking bookings over the phone, online, or in person. Ensure accuracy and timely confirmation of reservations. Customer Service: Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly and professionally. This includes providing information about hotel amenities, local attractions, and services. Room Assignments: Assign rooms to guests, taking into consideration guest preferences and room availability. Ensure the correct room type and rate are assigned. Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. Resolve any billing discrepancies or issues. Key Control: Maintain control of room keys and ensure they are securely stored and issued to the correct guests. Safety and Security: Monitor the hotel's security system and be prepared to respond to emergency situations. Follow security procedures and report any suspicious activity. Luggage Assistance: Assist guests with their luggage, especially during check-in and check-out. Offer guidance on parking, amenities, and local services. Concierge Services: Act as a concierge by arranging transportation, making restaurant reservations, and providing information on local events and attractions. Front Desk Operations: Keep the front desk area organized and well-maintained. Manage a variety of administrative tasks, including filing, faxing, and email communication. Cash Handling: Handle cash transactions, maintain a balanced cash drawer, and complete daily financial reports and receipts accurately. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Excellent communication skills, both verbal and written. Strong attention to detail and the ability to multitask in a fast-paced environment. A welcoming and approachable demeanor, fostering positive interactions with guests. Proficiency in using computer systems and hotel management software for reservations and guest information. Ability to handle challenging situations with diplomacy and tact. Flexibility in working various shifts, including weekends and holidays. Ensures guest satisfaction exceeds brand standards in every interaction. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software. Strong communication skills, both verbal and written. Ability to work in shifts, including evenings, weekends, and holidays. PHYSICAL DEMANDS: lift, carry, push, and pull up to 35 lbs. TRAVEL: N/A POSITION: On-site work at the hotel property. 3pm to 11pm and/or 1pm to 9pm Wednesday thru Sunday
    $24k-29k yearly est. 10d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Food and Beverage Team Member - $17.00/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Responsible for cooking, prepping, and serving quality products in an efficient manner. Overall, this position plays a key part in maintaining food safety standards, ensuring cleanliness, delivering an exceptional guest experience while enforcing all park policies and procedures. Responsibilities:Essential Duties and Responsibilities: Abide by Six Flags cooking and/or serving standards. Work in a fast-paced environment to meet company goals Greet each guest with a friendly, professional attitude Perform basic cleaning procedures in any location Upsell Drink Bottles and other company dining programs in every transaction Enforce all Six Flags policies & procedures Adhere to park attendance and break policies outlined in the Team Member Handbook Adhere to park grooming standards (non-slip shoes preferred but not required) Assist in other areas within the Food and Beverage Operations Department Qualifications:Skills and Qualifications: Minimum Age: 15 Available to work flexible hours including nights, weekends, and holidays Must be willing to work outdoors in various weather conditions Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others Demonstrate effective communication and decision-making skills Be able to work independently with little supervision Ability to work, stand and walk for up to 7 hours at a time in all weather conditions
    $24k-31k yearly est. Auto-Apply 3d ago
  • Security Midnight Officer - $18.85

    Six Flags St. Louis 4.1company rating

    Eureka, MO job

    This part-time position is responsible for maintaining the security and integrity of Six Flags St. Louis during overnight hours. This includes securing and monitoring the property as a whole, providing access control, and responding to incidents. Officers may be assigned to posted positions, mobile patrols, or other operations to ensure the safety of guests, team members, and company assets. Responsibilities: · Secure gates and checkpoints, verifying identification for all personnel and vehicles entering or exiting the property. · Monitor and patrol the property perimeter, including doors, gates, and buildings. · Operate mobile patrol units to conduct security tours and respond to incidents. · Respond promptly to security-related incidents and other emergencies. · Communicate effectively including clear radio communications and writing accurate, concise incident reports. · Enforce local, state, and federal laws on park property. · Maintain confidentiality of sensitive information related to guests, vendors, and company operations. · Maintain proper attendance, punctuality, and professional standards of performance. · Uphold image, cleanliness, and courtesy standards in all interactions. · Cooperate with team members and management to complete assigned tasks. · Ensure compliance with Six Flags policies and procedures at all times. · Perform additional duties as requested by Six Flags St. Louis Management. · Standard shifts are 11:15pm-7:30am, 4 days a week. Qualifications: · Must be 21 years of age or older · Must have a valid driver's license · Must be available to work overnight, including some weekends and holidays · Must have a high school diploma or GED. · Must be able to obtain a St. Louis Metropolitan Security License and maintain required certifications. · Previous security, law enforcement, or military experience is preferred. · Must be willing to work outdoors in various weather conditions, as well as high structures · Must be able to stand and walk for long periods of time. · Must be professional, self-motivated, safety conscious, mature, and dependable. · Must have strong teamwork skills and the ability to work with others
    $27k-35k yearly est. Auto-Apply 3d ago
  • Beer Sales Representative

    Beechwood Sales and Service 2.5company rating

    Menomonie, WI job

    Beechwood Sales and Service is a family owned and operated beer distribution company. We represent the world's best breweries. We are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel. We offer an opportunity to work with world-class beer professionals in a vibrant and engaging environment. Beechwood provides industry leading benefits including competitive salaries, outstanding healthcare, a generous retirement package, paid vacation and holidays, career training, and opportunities for growth and development within our organization. Beechwood Sales & Service is hiring a Full-Time Sales Representative in Menomonie, Eau Claire, and the surrounding areas! Sales Reps motivate the successful sale, distribution, and retail execution of Beechwood products and related programs resulting in the overall volume growth of the accounts within the assigned territory. Sales Representatives are developed and mentored to become familiar with the various roles of sales & operations within our growing company. We are looking for a hardworking, motivated individual with a strong work ethic and sense of responsibility to join and contribute to our team. We like to consider ourselves as the "beer half-full" kind of people. Apply today to learn more! Essential Job Functions: Successful sale, distribution, and placement efforts across our extensive and award-winning Beechwood Craft, Import, Seltzer, and Spirits portfolio Through Brewery and Distiller samplings, seminars, team selling, and on-site visits -expand your product understanding to better share and sell brand attributes at retail. Develop and maintain effective customer relations through detailed sales support techniques Support your key brands at on premise bar promotions or Craft sampling events as needed Initiate development of new accounts and exciting new product placements and segments Showcase your promotional skills and acumen with effective and dynamic display techniques of select brand materials within key selling corridors Ensure that all product is rotated and freshness code policy is followed Balance multiple objectives and directives assigned to foster portfolio growth and expansion. Handle customer questions regarding credit, delivery, product information, and other inquiries as they arise Execute monthly goals as related to business activities Maintain a regular schedule of weekly appointments with accounts in assigned area Other duties as assigned Critical Physical Demands: Use of hand and foot controls for driving Walking and climbing stairs Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent basis Two handed lifting, handling, carrying half barrels and quarter barrels from floor to 48" on an occasional basis Pushing and pulling a hand truck and/or cart on level and inclined surfaces on a frequent basis Sustained squatting, kneeling, and/or bending while handling products Sufficient manual dexterity to operate business equipment including, but not limited to, computer, telephone, adding machine Essential Job Requirements: Bachelor's degree with a preferred emphasis in a business related field Excellent verbal and written communications skills Valid driver's license and reliable transportation Ability and willingness to work independently and as part of a team Enthusiastic, high energy, and self-motivated individual with a desire to succeed Superior organization skills with ability to prioritize, multi-task, and meet deadlines Computer proficiency, Microsoft Word and Microsoft Excel preferred Sales and customer service experience preferred Craft Beer knowledge preferred Knowledge of legal requirements regarding the sale and the delivery of alcoholic beverages Why Join Us? Career development with in-house and on-the-job training 401K with company match + profit sharing PTO + paid holidays Mileage reimbursement Platinum-level health coverage including medical, dental and vision insurance with low premium contributions Wellness benefits, tuition assistance, cell phone discounts The Sheehan Family Companies are proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $47k-86k yearly est. 3d ago
  • Kitchen Repair Technician- Full-Time- $24/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Safely maintain, repair and rehab equipment in multiple areas within the Maintenance Division; Plumbing, Kitchen Equipment Repair, HVAC/R, Aquatic Systems & Water Quality. Responsibilities: Perform daily, weekly and monthly inspections of assigned equipment and locations Perform rehab work on assigned equipment and locations Maintain, install, repair and trouble-shoot various items, equipment and locations Inspect equipment and locations for malfunctions and repair Perform routine preventative maintenance on various pieces of equipment Assist with keeping a daily duty log of maintenance work performed as well as accurate records of preventative maintenance Effectively and professionally communicate and coordinate with other departments within the park. Comply with company procedures, policies and safety standards Help to ensure compliance with government codes and corporate mandates. All other duties as assigned. Qualifications: Knowledge of Plumbing, HVAC/R, Aquatic Systems and Water Quality Should possess practical skills and willingness to learn in all of the respective areas; Plumbing, HVAC/R, Aquatic Systems, and Water Quality Experience with electrical, plumbing & natural gas systems preferred Ability and willingness to work any shift and on weekends and holidays as needed Must be able to trouble-shoot clearly, calmly and safely in the presence of Guests and fellow Team Members Must possess strong safety sensitivity & ability to work with many different types of devices High School Diploma or equivalent Must possess a valid Driver's License
    $28k-38k yearly est. Auto-Apply 3d ago
  • Food & Beverage Procurement Internship- $19/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests' expectations and manage controllable expenses in a fast-paced environment. Responsibilities: Positive interaction with guests and team members, promoting a friendly environment, and attending to Guests' needs in a proactive manner Maintain proper inventory levels of all products on a daily basis through use of PAR ordering guide, inventory transfers, and delivery inspections Enter vendor bid and/or bid information with correct pricing and descriptions Communicate with vendors as needed to confirm orders Ensure the accurate and timely placement of all orders via phone and internet Maintain open lines of communication between the department, vendors, warehouse staff, and unit management Ensure that any product not meeting quality standards is taken care of in an appropriate manner and communicate any violations Report any food spoilage/damage in the warehouse or on the delivery dock to the proper management Maintain and update the database on any daily, weekly, or monthly price changes Ability to foresee and anticipate a swing in weekly usage Process and file purchase orders Create and maintain a weekly product usage report/database Train and provide feedback to unit management on completing waste logs, transfer forms, and weekly inventory to help manage cost of sales Assist the Food and Beverage Operations department with hiring seasonal staff and department events Qualifications: Minimum Age: 18 Currently pursuing a degree in Supply Chain Management, Food Service Management, or related field Outgoing, professional, and friendly demeanor Demonstrate good communication and decision-making skills Ability to train, multi task, work well with others and follow directions Ability to work, stand and walk for up to 6 hours at a time in all weather conditions Available to work a minimum of 2 Sunday evenings a month to conduct Inventory Audits Available to work flexible hours including nights, weekends, and holidays Complete employment between the end of April 2026 to August 2026
    $25k-32k yearly est. Auto-Apply 3d ago
  • Custodial Technician II - $21.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Clean areas 30+ feet high (such as ceilings, vents, light fixtures, walls, pool area lights, etc.) and other areas needing ladders over 6-feet or the use of a mechanical lift Clean carpets, upholstered areas and hard surface floors Set-up, repair and perform preventive maintenance on department equipment Inform management of any problems, equipment malfunctions and/or hazards Complete duties as per standard operating procedures (such as shampooing carpets and upholstery, stripping and waxing floors, burnishing, etc.) Maintain clean working areas (such as storage closets and equipment) KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience Previous janitorial experience Required Skills: Accurate and detail-oriented Good verbal and interpersonal communication skills Strong mechanical aptitude Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must be able to climb a ladder and work at high elevations of 30+ feet Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property and may include excessive noise, dust and chemical fumes, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Must handle hazardous materials Occasionally must deal with angry or hostile individuals Must be willing to clean body fluids when necessary High volume direct public contact
    $21 hourly 1d ago
  • Strategic Labor Relations Leader, Americas

    Hyatt Hotels Corporation 4.6company rating

    Chicago, IL job

    A leading hospitality company in Chicago is seeking an enthusiastic Head of Labor Relations to collaborate with HR, Legal, and Operations teams. The role involves overseeing labor relations strategy, managing collective bargaining, and advising on employee relations. Ideal candidates have over 15 years in labor relations within hospitality, strong negotiation skills, and a commitment to diversity and inclusion. Exceptional corporate benefits are offered, including flexible work schedules and well-being initiatives. #J-18808-Ljbffr
    $82k-106k yearly est. 4d ago
  • Bartender/Server

    Treasure Island Resort & Casino 4.1company rating

    Ellsworth, WI job

    Pay Rate: $11.41 an hour SUMMARY: To prepare and serve beverages to guests in a professional and friendly manner. Ensure a high level of guest service, maintain a clean and organized bar area, and adhere to all safety and legal regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 1 year bartending experience Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice REQUIRED TRAINING Treasure Island guest service training TIPS training and certification Bloodborne Pathogens training Treasure Island point-of-sales system training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must be willing to work in waterpark atmosphere, noise, humidity, wet environment Must be willing to work in extreme temperatures and weather conditions Must have a good sense of balance, and be able to bend and kneel Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds infrequently Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the property including outdoors and may include flashing lights, frequent loud noises, cigarette smoke, water and humidity and pool chemical Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally overtime may be required Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.4 hourly 12d ago
  • Park Services Team Member - $15.50/HR

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Work to keep the Park clean for all the guests. From sweeping to wiping down the tables, you will be responsible for assisting in maintaining ans upholding the Park's Cleanliness Standards. Responsibilities:Essential Duties and Responsibilities: Greet Guests in a friendly, outgoing manner and providing them with clear, accurate directions and answers to questions. Following all guidelines and checklists applicable to Park Following all Park policies regarding performance and attendance. Maintaining all aspects of restaurant seating/patio area cleanliness by wiping down all tables and chairs; returning food trays to the kitchen as necessary; lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans, and mopping floors. Maintaining all aspects of midway cleanliness by continuously carrying a pan and broom to sweep leaves, trash and debris; lining all trash cans with bags, emptying when full, wiping down and re-bagging trash cans; filling a utility cart and moving it to backstage areas when changing multiple trash cans at once; pushing standing water on midways using a squeegee; wiping down benches as necessary; picking up (by hand) any trash that cannot be swept up. Monitoring trashcan and bench locations and moving to proper location when necessary. Completing other tasks as assigned. Qualifications:Skills and Qualifications: Minimum Age: 15 Must have flexible availability including weekends, weeknights, and holidays Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others Must be willing to actively approach Guests and provide assistance as necessary Must be able to stand and walk for length of shift Must be able to carry up to 25 lbs. over 25 feet over various surfaces Must be able to work outdoors in various weather conditions Must be able to work efficiently in a fast-paced environment Requires continuous standing, bending, twisting, walking and lifting
    $22k-28k yearly est. Auto-Apply 3d ago
  • Lead Bar Back - $17.50 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $17.50 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Lead larger projects within the Department as requested by Management Oversee and create the Bar Back deep cleaning schedule Put away liquor and beer deliveries as needed Monitor and replenish respective beverage products: i.e. bottled beer, keg beer, liquor, garnishes, pop premix, pop post mix, CO 2 and ice as necessary Monitor and stock miscellaneous paper supplies as necessary Clean assigned work areas in both the Front of House and Back of House Assist in training of new hires Inspect and/or complete all Concert and Banquet Event set up and tear down to ensure accuracy and completion Maintain established health code standards and procedures Assist bartenders by serving guests in compliance with TIPS(Training for Intervention Procedures) to ensure we follow all legal and safety regulations regarding alcohol service. Ring and complete all transactions accurately, in compliance with department policy and procedures. Provide friendly and efficient service to guests, take orders, and ensure guest satisfaction. Set up and close work stations in compliance with established procedures. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED Previous Bar Back or food and beverage experience Previous cash handling experience Previous experience using a point-of-sales system. Required Skills: Leadership and mentorship capability Accurate and detail-oriented Strong organizational skills Excellent verbal and interpersonal communication skills Strong time management skills Required Abilities: Ability to work fast and efficiently Ability to work independently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to work in a high volume environment and handle high-pressure situations PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, be able to bend, kneel and stoop Must be able to push, pull and grasp objects daily Must be able to climb a 6 ft. ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must be able to navigate stairs and work at high elevations routinely Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals
    $17.5 hourly 1d ago
  • Tado Steakhouse Front of House Assistant - $16.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $16.00 an hour plus tips Essential Duties/will be trained to fill all roles Greet and seat guests, ask for guest feedback and offer an appropriate departure comment Clear, bus and set tables and fill water glasses Stock and refill supplies Cover breaks for other front-of-house staff Empty trash containers and return empty racks to dish room Answer phones and take reservations and to go orders Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities Update management on business flow Operate point-of-sales system and accurately handle cash and cash equivalents KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: 1-year guest service experience preferably in a fast-paced fine-dining restaurant Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 1d ago
  • Poker Brush

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    SUMMARY: The Poker Brush will assist with the daily operation of the Poker Room and facilitate the majority of cash and chip transactions during daily operations. Responsible for high level guest service and transaction accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet players and provide courteous service Process cash and chip transactions according to department policies and procedures Enter player ratings as needed Run chips and cash between tables and banks to ensure game continuity Maintain minimal variances in accordance with department standards Verify cash/chip banks and prepare chip buys according to policies and procedures Complete required documentation to maintain an accurate audit trail Guide new guests through the buy-in and seating process Must provide a friendly and attentive demeanor in all interactions in a fast-paced environment Monitor seating lists and coordinate with supervisors as seating becomes available Make PA announcements to patrons in the casino areas as needed Seat guests according to seat and table availability Coordinate with supervisors to facilitate guest requested table changes Check messages at room opening to establish seating order Answer phone as needed during business hours Maintain awareness of promotions and encourage enrollment in the Passport Club Explain and interpret basic rules of poker and betting limits Resolve guest concerns or direct them to a supervisor level employee Other duties as assigned KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Skills Required: Accurate, efficient and detail-oriented Good verbal and interpersonal communication skills Basic computer skills, to include Microsoft Office Previous cash and chip handling experience Above average math skills and the ability to pass a math test Excellent problem solving skills Knowledge of poker and poker game etiquette Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner REQUIRED TRAINING Treasure Island guest service training TIPS training and certification Title 31 training and certification Counterfeit identification training Any position-related training as determined by department manager Department orientation PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to lift and carry up to 20 pounds WORKING ENVIRONMENT Work is performed primarily on the gaming floor. Environment may include excessive noise, flashing lights, and frequent loud noises Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally overtime may be required Occasionally must deal with angry or hostile individuals High volume direct public contact
    $38k-52k yearly est. 4d ago
  • Currents Host/ Cashier - $16.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Greet and seat guests following rotation procedures Ask the guest for feedback on their meal and invite them back as they depart Operate point-of-sales system and handle cash and cash equivalents Complete daily register transactions and make vault deposits Answer questions, and offer event and promotional information Assist with cleaning floors, arranging tables and filling water glasses and coffee cups Keep management updated on business flow Stock cashier supplies and complete daily and weekly cleaning duties KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months restaurant experience in guest service position Previous cash handling experience Preferred Knowledge and Certification: Knowledge of point-of-sales software Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently completing multiple tasks in a professional manner Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 15 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 1d ago
  • Room Inspector - $19.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms Turn in lost and found items Monitor rooms and corridors for security purposes Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders Assist other staff as needed, including cleaning hotel rooms KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest room attendant or similar housekeeping experience Preferred Knowledge and Certification: Previous lead experience in a similar position Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills including answering radio calls Required Abilities: Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff Ability to meet deadlines Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage / portions and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 40 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals
    $19 hourly 1d ago
  • Lifeguard - $19.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $19.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain constant observation of the waterpark, know and review emergency procedures and respond to emergency situations Perform first aid when necessary and contact / activate EMS Prepare and maintain activity and incident / accident reports Perform various duties as assigned to maintain a clean and safe facility Inform management of unsafe and dangerous conditions or suspicious activity Assist with pool admissions and selling merchandise following cash handling procedures Cover pool attendants breaks as assigned KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification- Preferred: 6 months previous Lifeguard experience, current Lifeguard certification or training will be provided Currently certified in First Aid, CPR and AED for professional rescuers Skills- Required: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Abilities- Required: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear and concise voice, including projecting across distance in normal and loud situations Ability to remain focused and alert for extended periods of time in a warm environment Ability to hear noises and distress signals Ability to observe all areas of the pool with clear vision PHYSICAL DEMANDS Must be able to walk, stand and/or exert fast-paced mobility throughout the shift Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must be able to navigate stairs and work at high elevations Must be able to perform all needed rescues and survival skills Must be able to perform strenuous physical tasks necessary for a water rescue, including swimming quickly, supporting adult body weight while swimming as far as 50 feet, and removing adult body weight from the pool WORKING ENVIRONMENT Work is performed in the Waterpark, which includes flashing lights, frequent loud noises, water and humidity, and pool chemicals, some outdoor work is required and may require going onto the gaming floor which has cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $19 hourly 1d ago
  • Barista - $14.25 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $14.25 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Formulate beverages according to recipes and present food products according to presentation standards Operate micros register, handle cash accurately, make up banks for oncoming shift, handle coupons and make proper entries Initiate and establish superior guest service including recommending drink and food selections and informing of specials Stock supplies maintaining necessary pars and monitor product quality Set up and close work stations in compliance with established procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest service experience preferably in a restaurant or coffeehouse Knowledge of Micros or equivalent computer software Cash handling experience Required Skills: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice Ability to enthusiastically and professionally sell or up-sell food and beverage products PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance and be able to bend and kneel Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 16 to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 1d ago
  • Player Development Manager - $70,720.00 per year

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    . Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc. Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives. Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition Create and maintain department policies and procedure manuals Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions Monitor player incentives and comping by both the casino players and the Player Development team members Regularly review and re-code the players to focus the PD team on achieving and exceeding goals Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals Resolve guest issues when they have to escalate to management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education 5+ years experience in casino marketing management including supervision 3+ years experience in a related sales and/or customer relations position preferably in the gaming industry 3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) Strong project management skills Excellent written, verbal and interpersonal communication skills Excellent analytical and problem solving skills Strong leadership skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to serve both internal and external customers Ability to manage departmental budget and control labor and expenses Ability to maintain a professional and courteous demeanor Proven ability to manage projects in a timely and efficient manner Ability to enthusiastically and professionally sell and/or promote relevant events and promotions Ability to speak in a clear, concise and pleasant voice Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel Must occasionally be able to push, pull and grasp objects Must occasionally have the ability to independently lift up to 10 pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $70.7k yearly 1d ago
  • Banquet Server - $11.41 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $11.41 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.4 hourly 1d ago
  • Night Auditor

    Stoney Creek Hospitality Corporation 3.7company rating

    Stoney Creek Hospitality Corporation job in Independence, MO

    Job Description ACCOUNTABILITY The Night Audit is a critical process designed to verify all account postings and balances. As a night auditor, it is expected you make guest satisfaction always a priority. Night Auditors are entrusted with the responsibility of accurately posting and reconciling charges, settlements, and files for rooms and credit card transactions. They also ensure the seamless reset of systems for the next day's operations. This role demands a high degree of self-reliance, as results are typically achieved independently. The primary focus of this job is on consistently delivering timely, precise, and high-quality outcomes. It benefits from an analytical, inquisitive, and problem-solving mindset, coupled with a strong technical orientation. REPORTS TO AND IS SERVED BY: Front Office Manager & Assistant General Manager/General Manager FLSA Designation: Non-Exempt WHAT TO EXPECT Guest Check-In and Check-Out: Account Verification: Perform a detailed review and verification of all financial transactions, ensuring accuracy in account postings and balances. Settlement Processing: Post and balance room charges, credit card settlements, and other financial transactions. Verify and correct any discrepancies. Report Generation: Generate and distribute daily financial reports, including the daily revenue report and occupancy report. Ensure that all records are complete and accurate. File Maintenance: Maintain and organize accounting records, ensuring they are up-to-date and readily accessible for reference or audit purposes. System Reset: Execute the necessary procedures to reset and prepare the hotel's computer systems for the next day's operations. Guest Check-Ins and Check-Outs: Assist with guest arrivals and departures, including the check-in and check-out processes, room assignments, and providing information about the hotel's amenities and services. Guest Service: Provide excellent customer service, including addressing guest inquiries, requests, and concerns promptly and professionally. Assist with special requests and accommodate guest needs to the best of your ability. Reservation Handling: Manage reservations, including booking, modifications, and cancellations. Ensure that reservations are accurate and up-to-date. Security Monitoring: Maintain a vigilant watch on security systems and cameras, reporting any unusual activity or security concerns to appropriate personnel. Emergency Response: Be prepared to respond to emergency situations and guest needs during the overnight hours, following established safety and security protocols. Cash Handling: Handle cash and credit card transactions, process payments, and maintain accurate financial records. Reconcile cash and report any discrepancies. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Excellent communication skills, both verbal and written. Strong attention to detail and the ability to multitask in a fast-paced environment. A welcoming and approachable demeanor, fostering positive interactions with guests. Proficiency in using computer systems and hotel management software for reservations and guest information. Ability to handle challenging situations with diplomacy and tact. Flexibility in working various shifts, including weekends and holidays. Ensures guest satisfaction exceeds brand standards in every interaction. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software. Strong communication skills, both verbal and written. Ability to work in shifts, including evenings, weekends, and holidays. PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions. TRAVEL: N/A POSITION: On-site work at the hotel property.
    $25k-29k yearly est. 10d ago

Learn more about Stoney Creek Hotels jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at Stoney Creek Hotels

Zippia gives an in-depth look into the details of Stoney Creek Hotels, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Stoney Creek Hotels. The employee data is based on information from people who have self-reported their past or current employments at Stoney Creek Hotels. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Stoney Creek Hotels. The data presented on this page does not represent the view of Stoney Creek Hotels and its employees or that of Zippia.

Stoney Creek Hotels may also be known as or be related to Stoney Creek Hotels and Stoney Creek Inn of Lacrosse.