Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)
Remote job in Hickory, NC
## **About the Role**
Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn
Remote Material Science Expert (Masters/PhDs) - AI Trainer ($75-$85 per hour)
Remote job in Hickory, NC
Mercor is seeking **Material Science PhDs** for a premier project with one of the world's top AI labs.
In this role, you will contribute your subject matter expertise to a cutting-edge project involving frontier large language models. Specifically, you will craft high-quality, challenging problems in your domain expertise with real-world applicability to inform the future of AI innovation. **Ideal Qualifications:** - Have a **Masters or PhD** in **Material Science** from a top US university. - Have experience **coding** **in Python, MATLAB for projects or research.** - Have field-specific experience in Semiconductor Materials, Molecular Modeling - Have high **attention to detail.** - Have exceptional **written and verbal communication skills.** - Have excellent proficiency in English. - Are currently based in the U.S., Canada, New Zealand, UK, or Australia. **Key Responsibilities:** - You will work asynchronously with a team of highly qualified experts across your domain. - You will craft, solve, and review challenging problems with real world applicability. - The project is **15-20 hours of work per week** with potential for increased hours and extension. - The work is **fully remote and asynchronous**. **Role Start Date** - This role will begin in late December with applications reviewed on a rolling basis. **Interview Process** - You will complete a short interview to assess your domain expertise. - You will be paid for up to 1 hour of onboarding time including the screening process and a few onboarding videos if you are hired. **Compensation and Legal Details** - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. **About Mercor** Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Remote PK/PD Module expert: Translational / Clinical Pharmacology Decision-Maker - AI Trainer ($175-$250 per hour)
Remote job in Hickory, NC
The client is seeking an external expert who brings a **decision-maker's mindset** - someone who has personally driven translational pharmacology choices under governance and uncertainty.
### **Who we're looking for** - Has owned FIH starting dose, SAD/MAD design, and Phase 2 dose selection for multiple assets. - Participated in governance or review boards, defending dose/exposure rationale in front of senior leadership or regulators. - Demonstrates ability to balance **nonclinical → clinical translation**: tox, PK, PD, potency, and MoA. - Can articulate the **real decision calculus** behind dose selection (safety, pharmacology, speed-to-proof). - Capable of turning narrative judgment into **explicit decision rules and rubrics** for AI training and evaluation. ### **Experience level** - ~10+ years in major biopharma or biotech (e.g., Lilly, Roche, AbbVie, Amgen, Novartis, GSK, Regeneron, Vertex, Incyte, Gilead) or in specialized translational pharmacology consulting. - Has **personally led** FIH dose and/or SAD/MAD escalation for ≥2-3 assets. - Proven governance experience: IND sign-off, dose justification memos, exposure-response presentations. - CV or track record includes statements like _“led clinical pharmacology strategy and FIH dose selection”_ or _“accountable for exposure-response in Phase 1/2.”_ - Avoid pure modeling profiles; the ideal expert has **decision accountability**, not just analytical skill. ### **Expectations** - Write “golden” FIH dose rationales and escalation strategies for representative programs. - Encode the **decision heuristics and trade-offs** used by senior translational leaders into structured guidance and rubrics. - Surface **unwritten decision rules** - when and why experienced teams override model-based recommendations. **Inputs given:** - Representative drug programs or data packets (GLP tox summaries, PK/PD tables, potency & MoA context). - Target prompts for translational decision-making (e.g., _“Recommend FIH dose and escalation strategy given these data”_). **Expected outputs:** - **Golden Decision Memos:** exemplar dose justification memos that reflect the level of reasoning and format expected from top-tier translational pharmacologists. - **Decision Rubrics:** scoring guides capturing acceptable vs. unsafe dose rationales, missed edge cases, or failure modes. - **Meta-Layer Commentary:** short narrative explaining unspoken heuristics - how senior teams weigh risk tolerance, potency data, or tox uncertainty.
Remote Visual Annotation Expert - AI Trainer ($40-$40 per hour)
Remote job in Hickory, NC
Mercor is collaborating with a leading AI lab on a project designed to advance the performance of cutting-edge AI models. Experts will analyze short video clips and/or images, producing structured annotations that capture key details such as subjects, objects, environments, audio cues, temporal dynamics, mood, and storytelling elements. This work plays a critical role in helping AI systems better understand and interpret complex visual and narrative information. ### Ideal Qualifications: - Have experience in one or more of these archetypes: movie producers, film editors, screenwriters, archivists, media analysts, or generalists with excellent attention to detail. - Apply judgment to decide which attributes best describe a scene and how to express subtle narrative or emotional cues. - Combine strong attention to detail with the ability to clearly document findings. - Excel at following precise instructions and quickly adopting new requirements. - Possess strong written and verbal communication. ### More Details: - You'll collaborate directly with Mercor's project leads. - Start dates are rolling; we aim to onboard qualified experts within a few days (1‑2) of application. - Up to 40 hours of work available per week. - Fully remote and asynchronous, so it can be flexible to your schedule. - The project is expected to last a minimum of 4-5 weeks, with potential for extension. ### Pay and Legal Status: - You will be legally classified as an hourly contractor for Mercor. - We will pay you at the end of each week via Stripe Connect. ### Screening Process: - You will need to complete a short interview and assessment - Currently only accepting applicants from the U.S., UK, and Canada. ### About Mercor: Mercor is based in San Francisco, CA and specializes in recruiting experts for top AI labs. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Independent Sales Agent-Full Training Provided
Remote job in Mooresville, NC
Job DescriptionUnlock Your Potential with The Tyler Brewer Agency The Brewer Agency is seeking highly motivated individuals that want flexibility in their schedule and become financially independent. Are you tired of having to clock in on someone else's time and help build their legacy? Tired of not getting approved for time off or having to request it weeks, months, or even a year in advance? Our team of experts will guide you down the path of becoming financially free. This is 100% remote and gives you the freedom to work from anywhere.
As an Independent Sales Agent with The Tyler Brewer Agency, you will utilize our ongoing, award-winning company training to:
-Set appointments with prospective clients
-Offer recommendations to generate sales
-Provide continuous, excellent customer service to client base
-Master your schedule
How The Tyler Brewer Agency compensates for your work:
• This is a fully commission/1099 plus incentives position, and while it is not salaried, typical first-year entry level agents average $50,000 - $75,000. Part time agents are averaging $20,000-$40,000.
• New agents can achieve production-based incentives in their first year
• Experienced sales agents that have been a part of The Brewer Agency for two plus years earn upwards of $200,000+ in commissions and bonuses.
To take advantage of our training, a successful agent possesses the following skills and abilities:
• Sales-minded, and open to connecting via phone and your network
• Passion for people and developing sales relationships
• Goal-oriented, with a focus on achieving sales success
• Excellent time management and organizational skills
Take control of your career and future, positively impact the lives of others in your community, all while enjoying the flexibility of a remote work experience. Apply today!
1099 Disclaimer: This is a 1099 independent contractor position. You are responsible for your own taxes, equipment, and schedule. No base salary or employee benefits.
Unit President- Industrial Business Unit
Remote job in Hickory, NC
. CDM Smith is looking for a dynamic and experienced Unit President to lead our Industrial Business Unit. This role is crucial for overseeing the unit's operating activities, including resource management, technical solutioning, and driving revenue and sales growth. The Unit President will set the firms industrial vision and strategy, manage overall industrial profit and loss, as well as achieve monthly, quarterly, and annual financial and sales goals. This position directs the delivery and operations of the Unit in alignment with the firm's annual goals, budget, and strategic plan. Additionally, the Unit President will create and lead the execution of overall strategy, making necessary adjustments based on market trends.
- As a member of the Executive Management Committee (EMC) leads and supports the execution of business strategies for firm's offerings aligned to the Unit's goals/targets.
- Leads short-term and long-range planning and budget development to support strategic business goals.
- Approves annual business plans and budgets for the Unit's groups and service and construction delivery organization.
- Oversees groups operations including staffing, quality, profitability, sales support and client service.
- Monitors business operations through monthly reviews of group progress and assists in mid-course adjustments as needed to get or remain on plan.
- Develops and evaluates short and long-term strategic financial and operating objectives for the Unit, in line with overall business strategy.
- Formulates and implements business strategies and procedures for the Unit aligned with the firm's objectives effectively cascading these down to all levels of the organization.
- Ensures the effective management of processes for business forecasting, budgets, consolidation, and reporting to the firm.
- Directs and partners on technical innovation, quality management, health, and safety while partnering with the firm's functional leaders.
- Manages and minimizes the unit's financial risk by maintaining governance, systems of controls, and ensuring effective operations.
- Ensures compliance with corporate governance requirements and local and international regulatory laws for reporting, addressing any non-compliance.
- Collaborates with Client Service Units, oversees, directs, and ensures a balanced project portfolio.
- Manages Unit's budget and resources so that the firm is prepared to deliver on its strategies; continuously look at ways to be more cost effective and improve efficiencies and service levels.
- Provides executive management with advice on the financial implications of business activities and provides consultative support to planning initiatives.
- Establishes and maintains strong relationships with other senior executives to identify their needs and seek a full range of business solutions, providing accurate and relevant advice.
- Provides recommendations to strategically enhance financial performance and business opportunities while identifying accelerated growth opportunities.
- Works with the Client Service Units to identify potential new business opportunities and sources of revenue.
- Develops, leads, and maintains a high-performance service and construction team.
- Work with CDM Smith technology company, Trinnex, to help grow the digital solutions business.
This position is hybrid, offering the flexibility for remote work and an in-office presence as required.
\#LI-LP1
\#LI-REMOTE
**Job Title:**
Unit President- Industrial Business Unit
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- 20 years of related experience including at least 6 years in a management or leadership capacity.
- Bachelor's degree.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
30%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Demonstrated knowledge of general business principles and practices, including financial and people management.
- Experience working in industry business lines currently performed by CDM Smith.
- Up-to-date knowledge of current and emerging services and solutions relevant to the firm and the industry, both domestically and internationally.
- Working knowledge of the firm's current programs and customers.
- Must be a team player with the ability to effectively utilize a matrix organization to support the delivery and technical solutions of the firm's business, in alignment with the vertical business units.
- Excellent market understanding and presence with the ability to sustain and build relationships with internal and external clients, and work towards expanding our client organization.
- Proven track record of entering, supporting, and delivering business (e.g., $250M to $1B) over several years in traditional and non-traditional markets.
- Ability to support business development by leveraging the Unit to provide differential technical solutions and approaches.
- Ability to identify and expand current solutions and services to other emerging markets such as energy and utilities, data centers and customers (e.g., cyber, digital solutions, management consulting, advisory services, GIS, energy).
- Knowledge of and experience in growing the digital solutions, cyber-security, technology, and machine learning/artificial intelligence space.
- Thorough knowledge of all relevant legislation that impacts the industrial market.
- Knowledge of risk management and quality assurance practices.
- Contract knowledge and expertise.
- Possess a bias for action, a passion for excellence, and a willingness to roll up their sleeves to solve problems.
- Ability to successfully lead and retain the existing team and understand how to attract strategic talent in building the organization and business.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$220,813
**Pay Range Maximum:**
$452,629
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Services Project Coordinator (Remote) EST
Remote job in Wilkesboro, NC
Key Responsibilities
Answer inbound calls from customers, service providers and stores to provide installation job support.
Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information.
Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment.
Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer.
In coordination with stores and customers, arrange product delivery to ensure work can begin on time.
Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system.
Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs.
Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, my RedVest and Salesforce).
Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration.
Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes.
Drive for results by consistently achieving goals and completing tasks/activities on time.
Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback.
Adapt to a fast-paced environment with evolving process enhancements.
Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc.
Required Qualifications
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
1- 3 years' experience in a customer facing role
Preferred Qualifications
Bachelor's degree Related field
1 year Experience in project coordination OR experience in remodeling or construction industry
1 year Experience working in a Project Management function
Experience in contact center environment
Pay Range: $17.73 - $29.61 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyRemote Data Reporting Specialist
Remote job in Hickory, NC
Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote - Earn Immediately
Hello and thank you for your interest! We are a growing company that connects job seekers with cash earning solutions to supplement their current income.
Our work from home gigs are designed for the job seeker who needs to earn cash between jobs. Unlike gigs that require you face to face with customers or drive and deliver, you work from the privacy of your own location.
Here's why we need great people to perform data entry tasks.
Every major company relies on feedback . When you buy a product or service online you're asked for a review or to take a survey. In some cases a company needs to do due diligence before launching a product or to see how well their product or service is perceived by the public - this is where you come in. We connect you with these companies. You help them and they pay you.
**limited spaces - apply early**
Most studies and surveys take place online so you'll almost never need to leave the house. Occasionally a company will reach out for an in person focus group or clinical trial.
Job Details:
Earn by taking studies
Various payment methods, including Paypal, direct check, or on-line virtual gift card codes
Opportunity to win rewards
Keep the products you try*! This is a great way to get free stuff.
*You MUST actually use products and/or services, if provided and be ready to discuss BEFORE the meeting day.
Requirements:
Smartphone with working camera or webcam on desktop/laptop. If you're not comfortable using a webcam within a group study you can always pass and choose a different research study
You'll need to have access to a reliable Internet connection
You'll need to understand, as well as follow oral and written guidelines & instructions.
Job Advantages:
Flexibility to participate in discussions on-line or in-person.
No commute needed if you choose to work from home.
Participate when you want, you pick when and why.
Enjoy free samples from our sponsors and partners for your sincere feedback of their products.
Ready to get started? Apply Online Today.
Gigs open to anybody looking for temporary, work from home, part-time or full-time work. The hours are adaptable with zero no previous experience required.
Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, phone call facility representative, etc.
If you are seeking a versatile part time remote, work at home job, then this is a great position for making great supplemental income.
Thank you for your interest - apply now and check your email for further instructions from us.
Tax Manager
Remote job in Hickory, NC
Job Description
Workforce Solutions partners directly with leading small to mid-sized CPA firms across the United States to connect them with top talent in the public accounting industry. We are currently working with a rapidly growing CPA firm in Hickory, NC that was just again ranked as a top firm to work for in the US by Accounting Today in their Best Accounting Firms to Work for rankings. They have also been ranked in the top 10 list of Best Employers in North Carolina. They are looking for Tax Managers with 3+ years of experience in individual and business tax to join their team in hybrid and onsite roles. Don't live nearby? They will provide a relocation package!
What's the role?
Tax Managers are a key part of the business tax team responsible for managing client relationships while ensuring final annual tax products and monthly financial work are produced and delivered to clients within expected timelines. This includes:
Preparing payroll, tax, and business records and reports.
Preparing and reviewing corporate and individual tax returns.
Building new and strengthening existing client relationships; demonstrating basic knowledge of clients' businesses.
Communicating and meeting with clients as requested; providing recommendations to assist clients with financial or tax needs.
What experience and skills do I need to be successful?
3+ years in a similar role within a public accounting firm.
Bachelor's Degree in Accounting highly desired or equivalent work experience.
CPA certification is highly desired or ability to attain.
Strong computer skills for working in tax software and Microsoft Office products.
Great Perks and Benefits Package:
Some major perks this firm can offer are long-term job stability, work-life balance you won't find at a large firm, and significant opportunity to grow your career within the firm. In addition:
Onsite, hybrid, or remote work arrangements.
Relocation packages.
Incredible potential for upward mobility and career growth including Partner tracks.
Medical, dental, and vision insurance with competitive premiums.
FSA account to save for medical or dependent care expenses.
Paid Time Off (PTO) starting at 2 weeks and more for experienced candidates.
Paid parental leave.
8 paid holidays.
401k employer matching program.
Basic life, STD, and LTD insurance provided by the employer; voluntary AD&D and critical illness available.
Tuition and CPA exam reimbursements.
Free tax return benefit.
Remote work allowed.
What will my schedule look like?
This firm is serious about providing work-life balance so you can enjoy your personal passions and family time. Being in the public accounting industry, schedules reflect the busy season of the tax industry January through April with up to 50-55 hours per week in March and April and the rest of the year is a typical business hours Monday-Friday.
So how can I be considered for these opportunities?
The first step is applying with your resume. Qualified candidates will then complete a phone screen, followed by an interview with the firm.
What else are you hiring for?
See all our openings on our website or reach out to our lead recruiter, Jazmine Hoile, on LinkedIn.
Field Sales Advisor - Remote - 1099 Commission Only
Remote job in Mooresville, NC
Job DescriptionJob Title:
Sales Support Associate
About Us
Talent Find Professional partners with motivated individuals who want to grow their skills, expand their opportunities, and build a long-term professional path. We believe people grow first - and when people grow, results follow. Our team culture emphasizes work ethic, personal development, and service to others.
We're looking for individuals who want structured support, consistent training, and a clear roadmap to improving both their income and their overall quality of life. Whether you're seeking part-time or full-time work, this role provides a repeatable system, strong mentorship, and resources to help you succeed. There is no guarantee nor Cap on income potential with Talent Find Professional. Leadership positions are available.
What You'll Do
Connect with individuals who have requested information and guide them through next steps
Follow a proven appointment-setting system with warm inquiries
Use phone and virtual meetings to assist clients with selecting suitable protection solutions
Participate in daily training calls and weekly team development sessions
Apply company resources and tools to improve consistency and performance
Maintain professionalism, communication, and follow-through
Use structured workflows to track progress and complete required administrative tasks
What We Provide
A clear training path with step-by-step guidance
Daily team support and mentorship
A proven appointment workflow using warm inquiries (no cold calling required)
Access to training materials, scripts, and development resources
Flexibility to work from home once systems are mastered
Opportunities for increased responsibility and leadership over time
Compensation
This is a 1099 independent contractor position.
Compensation is commission-based and directly tied to personal performance.
Agents may create income through:
Active earnings generated from helping clients
Passive residual income earned through ongoing client relationships
Team overrides, available as leadership responsibilities expand
There is no base salary and no guaranteed income. Your results determine your earnings.
Qualifications
Coachable, self-driven, and committed to personal improvement
Strong communication skills and professional phone presence
Comfortable using technology (Zoom, CRM tools, etc.)
Ability to follow structured systems and complete required tasks
Customer-focused mindset with attention to detail
No prior insurance experience required - training provided
Requirements
Must be able to pass a background check (required by state regulations)
Reliable phone, computer, and internet connection
State-issued Life & Health License (or willingness to obtain)
We provide guidance to help new agents become licensed efficiently
Ability to maintain a consistent weekly schedule
This role is contract-based (1099)
Schedule
Part-time or full-time options
Monday-Friday availability
No weekend requirement
Work-from-home flexibility available once onboarding is complete
Work Setting
Remote eligible
Virtual training and development
Independent contractor work model
Commercial Lines Account Manager - Insurance - REMOTE
Remote job in Hickory, NC
Put your Insurance Experience to work - FROM HOME!
At WAHVE, we value significant insurance experience and want to revolutionize the way people think about
phasing into
retirement
by offering qualified candidates the opportunity to continue their career working from home. As we say -
retire from the office but not from work.
Our unique platform provides you with
real
work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in
a flexible, remote, long-term position which includes company benefits!
WHAT YOU'LL LOVE ABOUT WAHVE
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do.
WHAT WE ARE SEEKING
We have assignments available to help our
Property & Casualty independent retail broker
clients in Commercial Lines for Account Manager positions. Responsibilities may include:
Manage Commercial Lines client accounts with the focus on building and/or strengthening relationships by providing exceptional customer service.
Prepare applications, and market new and renewal risks.
Responsible for contract review and issuance of Certificates of Insurance (COI's).
Coordinate with underwriters to obtain quotes, bind coverage and issue policies.
Review policies, binders, and endorsements for accuracy and completeness.
Experience using EPIC, AMS360, Sagitta or Hawksoft independent agency management system is
preferred.
Current HIGH DEMAND for EPIC.
TO BECOME A WORK-AT-HOME VINTAGE EXPERT, WE REQUIRE
25 years of full-time work experience
10 most current years of Commercial Lines Property & Casualty insurance experience
BENEFITS OF BECOMING A WAHVE VINTAGE EXPERT
Health insurance based on eligibility.
401(k) with a 4% match.
Retire from the office but not from work
.
Eliminate the office stress and the commute.
Choose the work you would like to do now.
Customize your schedule - full or part time.
Utilize your years of insurance industry knowledge.
Be part of our
dynamic yet virtual
team environment and connect with other experienced insurance professionals like yourself!
HOW TO GET STARTED
Click
APPLY NOW
to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.
WE LOOK FORWARD TO MEETING YOU!
Customer Experience Representative
Remote job in Mooresville, NC
Become a member of the PACK! Objectives: * Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and efficiency * Identify and address customer and client needs, with a goal of total satisfaction in the least amount of time
* Meet customer experience department targets, both individually and as a team
* Follow company and team guidelines and procedures for communications with minimal supervision, effectively taking ownership of your role
* Take the initiative to recommend improvements to company processes for efficiency, or share new ideas, leaving your paw-print on our growing company
* Provide cross-departmental support through special projects, as needed, with little impact on your existing duties in CX
Essential Job Functions:
* Performing repetitive tasks on a computer while in a stationary position for long periods.
* Efficiently manage a high volume of inbound and outbound communications through ZenDesk, leveraging a robust knowledge base. Team coverage varies individually within the hours of 6 AM to 10 PM EST.
* Meet individual and team performance targets by achieving key productivity and quality KPIs.
* Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment that requires being in the office 3 days a week. Regular attendance at in-office team meetings and training sessions is a component of the hybrid work model.
Responsibilities:
* Set a positive example for all team members of commitment, customer experience activities, work ethics and habits, and positive personal character
* Respond quickly, professionally, and accurately to customer and client inquiries regarding a wide range of questions and concerns
* Engage with external customers and clients and internal team members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships; including escalated conversations and situations
* Participate in special projects as reasonably required in your role
* Contribute towards and participate in plans for team activities/meetings to create a positive work environment
* Show leadership and take ownership of responsibilities in your role to help move the team forward, collectively
Qualifications:
* Excellent communication skills, including active listening and clear, professional articulation
* Quick learner of software platforms and programs; flexibility to shift protocols as required in a dynamic customer- and client-responsive environment
* Detail-oriented work ethic with strong time management skills; able to multitask, manage time, and prioritize projects successfully with little impact on qualitative and quantitative markers
* Positive growth mindset with the ability to solve problems in a fast-paced, dynamic environment; alleviate and de-escalate conflicts, and escalate tactfully as needed
* Ability to succeed individually and as a team member
* Positive and compassionate with the ability to have fun and connect on the team!
* Experience with customer service or public relations - 1-year minimum is preferred but not required
* Experience with Google Suite
* Project management experience is preferred but not required
* Preferred: Familiar with HubSpot or a similar CRM, Zoom, Slack, and other workflow or learning management tools.
About PetScreening
Our Vision:
PetScreening strives to be the global leader for pet screening and animal validation. We want to make the world more pet inclusive no matter where you live, work, play, or stay.
Our Mission:
PetScreening advocates responsible pet ownership and helps validate legitimate assistance animal accommodation requests.
What We Do:
PetScreening is the fastest growing pet-property tech SaaS company. We help property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.). Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals.
Our Culture:
PetScreening has a pet-friendly office located in the heart of the Merino Mill in Mooresville, NC (Lake Norman area). Our large office provides space for independent, team, and large group collaboration within several different types of work spaces. Our casual office environment encourages our employees to bring their pets to work. We offer a hybrid schedule, which includes select optional remote work days allowing our employees to work hard while having fun.
Benefits Offered:
* Medical/Dental/Vision/HSA benefits offered after 30 days of employment.
* Company sponsored Life Insurance and Short Term Disability.
* Optional Life Insurance and Long Term Disability Plans.
* 401(k) with 3% match regardless of employee contribution. Quarterly open enrollment.
* Paid time off accrual beginning first day of employment
* Paid holidays
* Optional remote work days
* Paid Family/Military/Bereavement leave
* Pet friendly office
Revenue Tax Auditor I
Remote job in Catawba, NC
Agency Dept of Revenue Division Examination Job Classification Title Revenue Tax Auditor I (NS) Number Grade NC13 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
Are you a highly skilled accounting professional with an interest in auditing? Are you looking to transition your expertise into a meaningful public service role? Join our team and make a significant impact by helping ensure taxpayers are complying with North Carolina tax laws and providing revenue to support state operations and services.
The North Carolina Department of Revenue is looking for Tax Auditors. These are full-time, permanent positions with a hybrid remote work schedule and State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement. Auditors will work out of one of the eleven Service Centers located across the state. The minimum starting salary is $54,137.
The primary purpose of a Tax Auditor I is to examine individual income tax returns and records to ensure taxpayer compliance with the Revenue laws of North Carolina. It is the responsibility of this position to review and audit individual income tax returns to ensure they are in compliance with the statutes and to make appropriate adjustments based on the accounting records available. The Tax Auditor I maintains an audit plan, which includes simultaneously selecting audit candidates, scheduling taxpayer interviews, reviewing provided records, and preparing and submitting audit reports for timely review. Tax Auditors perform work in a timely fashion and effectively communicate complex and technical information to taxpayers.
Knowledge Skills and Abilities/Management Preferences
* Basic knowledge of the Internal Revenue Code and Income Tax
* Basic proficiency with spreadsheet and word processing software
* Basic knowledge of auditing and accounting principles and practices
Recruitment Range: $54,137 - $84,388
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
* The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
* Twelve paid holidays per year
* Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
* Twelve sick days/year which are cumulative indefinitely
* Paid Parental Leave
* Personal Observance Leave and Community Service Leave
* Longevity pays lump sum payout yearly based on length of service
* 401K, 457, and 403(b) plans
* Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree in Business Administration, Economics, Accounting or related field with at least twelve semester hours of accounting from an appropriately accredited institution; or an equivalent combination of education and experience.
Related fields considered are as follows: Accounting, Administrative Science, Business Administration, Business Law, Business Management, Business Operations, Economics, Finance, Financial Management, Public Administration, Public Sector & Government Administration Management, Tax, Tax Law and Trust & Wealth Management.
A transcript (either official or unofficial) must accompany the application to verify completion of the required twelve accounting hours. Applications received without an attached transcript will be considered incomplete, unless you are a current DOR Tax Auditor.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
LeAnn Biscoglio
Recruiter Email:
*************************
Groom Tech in Training, Petsense
Remote job in Lake Norman of Catawba, NC
This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, "Paragon," in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.
Essential Duties and Responsibilities (Min 5%)
As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
* Take the initiative to support selling initiatives (TEAM):
* Thank the Customer
* Engage with the customer and/or pet
* Advise products or services
* Make it Memorable
* Groom Technicians in Training are required to learn & perform a combination of the following duties throughout their training program. Although daily tasks may vary day to day, our business and staffing model makes it essential every Groom Technicians in Training should be able to perform all fo the following duties accurately, efficiently, and safely on a regular basis and without advance notice:
* Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
* Safe Pet Handling
* Bathing, Drying, Brushing and Combing all coat types
* Nail Trimming
* Ear Cleaning
* Preparatory Hair Trimming
* Basic Clipper Techniques
* Basic Finishing Techniques
* Customer Service Skills
* Demonstrating Professionalism
* Equipment Handling and Maintenance
* Ensures the safety and well-being of animals
* Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
* Practice Safety and Sanitization protocols
* Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.
* Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.
* Maintains records of all pet clients to include services provided and vaccination records.
* Operate computer as needed.
* Recovery of store, if needed.
* Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
* Complete all documentation associated with any of the above job duties
* May also be required to perform other duties as assigned.
Required Qualifications
Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing purchase required tools.
Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
* Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
* Communicate effectively with Associates and customers
* Display compassion with animals and treat them accordingly
* Exhibit attention to detail
* Read, write and count to accurately complete all documentation
* Problem solving skills
* Basic computer skills
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
* Exposure to wet conditions, particularly when bathing dogs.
* Exposure to cats and dogs of all sizes, breeds, and temperaments.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Physical Requirements
* Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
* Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
* Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
* Ability to utilize grooming instruments including shears and dryers.
* Ability to occasionally lift or reach merchandise overhead.
* Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
* This position is non-sedentary.
* It is essential to operate all equipment related to your job duties effective, safely, properly, and accurately; and to provide the highest level of customer service.
* It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Intermediate Billing Accountant
Remote job in Hickory, NC
The Intermediate Billing Specialist is responsible for ensuring accurate and timely client invoicing, managing collections, and supporting financial reporting processes. This role requires attention to detail, strong analytical skills, and the ability to collaborate with internal teams and clients to resolve billing issues and maintain healthy receivables. Ideal candidates will have experience in the A/E/C consulting industry and proficiency with ERP systems. This is a hybrid/remote work environment.
- Prepares client invoices for assigned group of contracts, including reconciling to control reports, verifying contract terms, collating invoice packages, invoice distribution and filing and retention of invoice documentation.
- Performs account collection activities on outstanding contract receivables, including monitoring accounts receivable aging, contacting client accounting departments, and executing overdue collection procedures.
- Conducts monthly unbilled and suspense balance reviews to establish appropriate course of collection activity.
- Participates in review, analysis, and resolution activities involving client contact.
- Performs client billing analyses of a moderately complex nature, including recommendations for resolving the cases.
- Performs other duties as required.
**Job Title:**
Intermediate Billing Accountant
**Group:**
SEG
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's Degree.
- 2 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
- Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- 2 years of related experience in client invoicing within the A/E/C consulting industry.
- Previous experience using a ERP system for financial reporting (Oracle R12, EPBCS).
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
South United States
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
5%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Intermediate knowledge of MS Office Suite with an emphasis on Excel. - Good written and verbal communication skills.
- Ability to work in a team environment.
- Ability to maintain thorough knowledge of general accounting principles involving billings and receivables, as well as the client billing system and accompanying processes and procedures.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Care Representative
Remote job in Wilkesboro, NC
Customer Care Representative - Remote
Wilkesboro, NC - Fully Remote
FUN ENVIRONMENT. GREAT PEOPLE. EXCELLENT BENEFITS.
JOIN THE HOMETOWN TEAM!
Carolina West Wireless is looking for dynamic professionals that are self-motivated, trustworthy and can quickly adapt to change in a fast-paced environment. This individual is responsible for delivering world class customer service to existing and new customers by building and maintaining relationships in a call center environment.
Your Responsibilities Will Include:
Attract potential customers by correctly and courteously answering product (phones, features, data, etc.) and service inquiries, and suggesting information about other products and services to customers based on customer needs.
Open and update customer accounts by entering information into the billing system, verifying eligibility to activate, making changes to maintain accounts, and receiving and processing payments on accounts.
Resolve product or service problems and inquiries by clarifying the customer's issue, determining the cause of the problem, selecting the best solution to resolve the problem, expediting the correction or adjustment, following up to ensure resolution, making changes to account as directed by customer, and noting information into the computer.
Ensure delivery of quality in all facets of the job which includes (but is not limited to) incoming calls, paperwork, notes in the computer.
Maintain customer confidence and protect the company by keeping all customer accounts and company information private.
Responsibilities to include other duties and functions as decided by management.
What You Bring to the Team:
High School Diploma or GED equivalent required, 2/4-year degree preferred
Previous customer service and/or call center experience preferred
Familiarity with northwestern North Carolina strongly preferred
Bilingual in English and Spanish preferred
Excellent verbal and written communication skills
Keen problem solving skills
Ability to think on your feet in a fast-paced environment
Ability to maintain confidentiality
Computer skills (Excel, Word, Outlook and Internet)
Strong interpersonal skills
Ability to meet physical requirements of bending, stooping, lifting, sitting, and standing. Ability to use computer/keyboard and general office equipment, and ability to lift and carry up to 25 pounds.
Remote Requirements:
Wired Internet connection with minimum download speed of 40 Mbps and upload speed of 5 Mbps (Not sure? Test your speed at speedtest.net.)
Quiet workspace free from distractions and background noise
Carolina West Wireless is the premier connected solutions provider in western North Carolina. As a certified Great Place to Work, we offer a generous benefit package because we believe our people are the most important resource we have. A few highlights include competitive pay, free wireless service, medical, vision, dental, paid time off, training opportunities, tuition reimbursement, pension plan, 401(k), and more!
Auto-ApplyRemote Bilingual Portuguese Legal Expert - AI Trainer ($35-$55 per hour)
Remote job in Hickory, NC
Mercor is seeking **native Brazilian Portuguese speakers** who are also **legal professionals** based in Brazil. This role combines your **legal expertise** across a wide variety of different subjects with **language mastery**, helping train cutting-edge AI models in the legal domain.
You will leverage your background in legal practice, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world legal usage in Portuguese. * * * ## **Role Responsibilities** - **Legal Content Development:** Translate, adapt, and synthesize complex nuances in legal practices in Brazil, reflecting region-specific laws, processes, and terminology requiring localized interpretation. - **Bilingual Communication:** Write fluently in both Portuguese and English, ensuring precise legal terminology and nuanced expression across languages. - **Domain Expertise:** Provide cultural insights specific to the Brazilian legal system. - **Collaboration:** Work closely with reviewers and peers to refine content, validate accuracy, and align outputs with legal standard practices in Brazil. * * * ## **Ideal Candidates Should Have:** - **Language Skills:** Native-level fluency in Brazilian Portuguese with strong written and spoken English. - **Education:** Advanced degree in Law. - **Experience:** 2-6+ years of practicing law in Brazil. - **Analytical Abilities:** Excellent writing, analytical, and communication skills. - **Nice to Haves** - Experience with assessment and rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## **More Details About This Role:** - This is a **remote and asynchronous** role - work on your own schedule. - Expect to contribute at least **20 hours per week**. - Expect a commitment of around 2 months. - You'll be working in a structured project environment with clear goals and tools. **Application and Onboarding Process:** - Submit your resume. - Complete an AI-led interview to assess Portuguese language ability and professional experience. This should take around 15 minutes. - If selected, you'll take a follow-up AI-led interview to assess your professional background. - You'll then complete a paid work trial to determine if this type of work is suited for you. - After that, you'll receive feedback and be onboarded to the project. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.
Customer Experience Representative
Remote job in Mooresville, NC
Objectives:
Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and efficiency
Identify and address customer and client needs, with a goal of total satisfaction in the least amount of time
Meet customer experience department targets, both individually and as a team
Follow company and team guidelines and procedures for communications with minimal supervision, effectively taking ownership of your role
Take the initiative to recommend improvements to company processes for efficiency, or share new ideas, leaving your paw-print on our growing company
Provide cross-departmental support through special projects, as needed, with little impact on your existing duties in CX
Essential Job Functions:
Performing repetitive tasks on a computer while in a stationary position for long periods.
Efficiently manage a high volume of inbound and outbound communications through ZenDesk, leveraging a robust knowledge base. Team coverage varies individually within the hours of 6 AM to 10 PM EST.
Meet individual and team performance targets by achieving key productivity and quality KPIs.
Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment that requires being in the office 3 days a week. Regular attendance at in-office team meetings and training sessions is a component of the hybrid work model.
Responsibilities:
Set a positive example for all team members of commitment, customer experience activities, work ethics and habits, and positive personal character
Respond quickly, professionally, and accurately to customer and client inquiries regarding a wide range of questions and concerns
Engage with external customers and clients and internal team members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships; including escalated conversations and situations
Participate in special projects as reasonably required in your role
Contribute towards and participate in plans for team activities/meetings to create a positive work environment
Show leadership and take ownership of responsibilities in your role to help move the team forward, collectively
Qualifications:
Excellent communication skills, including active listening and clear, professional articulation
Quick learner of software platforms and programs; flexibility to shift protocols as required in a dynamic customer- and client-responsive environment
Detail-oriented work ethic with strong time management skills; able to multitask, manage time, and prioritize projects successfully with little impact on qualitative and quantitative markers
Positive growth mindset with the ability to solve problems in a fast-paced, dynamic environment; alleviate and de-escalate conflicts, and escalate tactfully as needed
Ability to succeed individually and as a team member
Positive and compassionate with the ability to have fun and connect on the team!
Experience with customer service or public relations - 1-year minimum is preferred but not required
Experience with Google Suite
Project management experience is preferred but not required
Preferred: Familiar with HubSpot or a similar CRM, Zoom, Slack, and other workflow or learning management tools.
About PetScreening
Our Vision:
PetScreening strives to be the global leader for pet screening and animal validation. We want to make the world more pet inclusive no matter where you live, work, play, or stay.
Our Mission:
PetScreening advocates responsible pet ownership and helps validate legitimate assistance animal accommodation requests.
What We Do:
PetScreening™ is the fastest growing pet-property tech SaaS company. We help property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.). Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals.
Our Culture:
PetScreening has a pet-friendly office located in the heart of the Merino Mill in Mooresville, NC (Lake Norman area). Our large office provides space for independent, team, and large group collaboration within several different types of work spaces. Our casual office environment encourages our employees to bring their pets to work. We offer a hybrid schedule, which includes select optional remote work days allowing our employees to work hard while having fun.
Benefits Offered:
Medical/Dental/Vision/HSA benefits offered after 30 days of employment.
Company sponsored Life Insurance and Short Term Disability.
Optional Life Insurance and Long Term Disability Plans.
401(k) with 3% match regardless of employee contribution. Quarterly open enrollment.
Paid time off accrual beginning first day of employment
Paid holidays
Optional remote work days
Paid Family/Military/Bereavement leave
Pet friendly office
Revenue Field Auditor - Hickory
Remote job in Catawba, NC
Agency Dept of Revenue Division Examination Job Classification Title Revenue Field Auditor I (NS) Number 60082141 Grade NC17 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
* PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING*
Are you a highly skilled accounting professional with an interest in auditing? Are you looking to transition your expertise into a meaningful public service role? Join our team and make a significant impact by helping ensure taxpayers are complying with North Carolina tax laws and providing revenue to support State operations and services.
The North Carolina Department of Revenue is looking for a Revenue Field Auditor I to work out of the Hickory service center. This is a full-time, permanent position with a hybrid remote work schedule and State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement. The minimum starting salary is $62,130.
The primary purpose of a Revenue Field Auditor I is to conduct independent examinations of financial records of taxpayers that have unique or special audit features or anticipated accounting, tax law, or investigative problems. It is the responsibility of this position to review and audit all tax schedules administered by the Department to ensure they are in compliance with the statutes and to make appropriate adjustments based on the accounting records available.
The Revenue Field Auditor I maintains an audit plan, which includes simultaneously selecting audit candidates, scheduling taxpayer interviews, reviewing provided records, and preparing and submitting audit reports for timely review. The Revenue Field Auditor I utilizes resourcefulness and good judgement to select taxpayers that appear not to be in compliance with state tax laws and select taxpayers for audit where adjustments generate additional tax revenues. This work is completed independently with minimum oversight from management. This position involves regular travel to taxpayer locations within an assigned territory and limited overnight travel. Access to reliable transportation and a valid driver's license is required.
Knowledge Skills and Abilities/Management Preferences
* Basic knowledge of the Internal Revenue Code and State Tax Laws across multiple schedules
* Basic proficiency with spreadsheet and word processing software
* Basic knowledge of auditing and accounting principles and practices
* Effective analytical skills that would be helpful with investigation of complex tax compliance issues
Recruitment Range: $62,130 - $102,574
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
* The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
* Twelve paid holidays per year
* Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
* Twelve sick days/year which are cumulative indefinitely
* Paid Parental Leave
* Personal Observance Leave and Community Service Leave
* Longevity pays lump sum payout yearly based on length of service
* 401K, 457, and 403(b) plans
* Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree in Business Administration, Economics, Accounting or related field with at least eighteen semester hours of accounting from an appropriately accredited institution; or an equivalent combination of education and experience.
Related fields considered are as follows: Accounting, Administrative Science, Business Administration, Business Law, Business Management, Business Operations, Economics, Finance, Financial Management, Public Administration, Public Sector & Government Administration Management, Tax, Tax Law and Trust & Wealth Management.
A transcript (either official or unofficial) must accompany the application to verify completion of the required eighteen accounting hours. Applications received without an attached transcript will be considered incomplete, unless you are a current DOR Field Auditor.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
LeAnn Biscoglio
Recruiter Email:
*************************
Groom Tech in Training, Petsense
Remote job in Lake Norman of Catawba, NC
This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, "Paragon," in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.
**Essential Duties and Responsibilities (Min 5%)**
As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
+ Take the initiative to support selling initiatives (TEAM):
+ Thank the Customer
+ Engage with the customer and/or pet
+ Advise products or services
+ Make it Memorable
+ Groom Technicians in Training are required to learn & perform a combination of the following duties throughout their training program. Although daily tasks may vary day to day, our business and staffing model makes it essential every Groom Technicians in Training should be able to perform all fo the following duties accurately, efficiently, and safely on a regular basis and without advance notice:
+ Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
+ Safe Pet Handling
+ Bathing, Drying, Brushing and Combing all coat types
+ Nail Trimming
+ Ear Cleaning
+ Preparatory Hair Trimming
+ Basic Clipper Techniques
+ Basic Finishing Techniques
+ Customer Service Skills
+ Demonstrating Professionalism
+ Equipment Handling and Maintenance
+ Ensures the safety and well-being of animals
+ Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
+ Practice Safety and Sanitization protocols
+ Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.
+ Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.
+ Maintains records of all pet clients to include services provided and vaccination records.
+ Operate computer as needed.
+ Recovery of store, if needed.
+ Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
+ Complete all documentation associated with any of the above job duties
+ May also be required to perform other duties as assigned.
**Required Qualifications**
Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. **Must provide own tools (clippers, blades, shears) or be willing purchase required tools.**
Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately.
**Preferred knowledge, skills or abilities**
+ Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
+ Communicate effectively with Associates and customers
+ Display compassion with animals and treat them accordingly
+ Exhibit attention to detail
+ Read, write and count to accurately complete all documentation
+ Problem solving skills
+ Basic computer skills
+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
+ Exposure to wet conditions, particularly when bathing dogs.
+ Exposure to cats and dogs of all sizes, breeds, and temperaments.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
**Physical Requirements**
+ Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
+ Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
+ Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
+ Ability to utilize grooming instruments including shears and dryers.
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ This position is non-sedentary.
+ It is essential to operate all equipment related to your job duties effective, safely, properly, and accurately; and to provide the highest level of customer service.
+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
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**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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**Nearest Major Market:** Hickory