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Storage manager skills for your resume and career
15 storage manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintained 94% average unit occupancy through providing excellent customer service and regularly utilizing SiteLink reports.
- Provided customer service for seven storage locations, including handling customer complaints.
2. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Answered and directed all phone calls daily through the office, recorded voice messages, and distributed in office.
- Rent storage unit, make phone calls, open and close, make deposit ect
3. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Make weekly bank deposits, purchase supplies & coordinate pickup or delivery of items needed for property operations.
- Submitted and processed daily bank deposits.
4. Storage Facility
A storage facility is a warehouse building used for storing everything, from raw materials to different pieces of machinery to manufactured products. They are further divided into many categories such as; production, commercial, transit, and distribution facilities.
- Responsibilities*Managed, supervised in the daily operations of a large storage facility.
- Managed all aspects of locally owned self-storage facility of approximately 350 units.
5. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Worked with Database administrators to tune the kernel for Oracle installations on Linux.
- Experienced in configuring and maintaining IBM MQ Servers on AIX and Linux.
6. TSM
- Created/implemented customized disaster recovery procedures for the TSM server and clients.
- Configured IBM TSM Server for taking backup into SCSI libraries with LTO and LTO2 drivers like IBM 4560slx and Optical Library.
7. SQL
- Helped manage the database team and processes, which were responsible for Oracle RAC, MS SQL, and MySQL databases.
- Perform database analysis, data integration, database maintenance, SQL coding, ODBC access via MS-Access and other tools.
8. NAS
A NAS (Network Attached Storage) is a storage device connected to a network that allows storage and recovery of data from a centralised location for users on an authorized network. Comparable to a private cloud NAS provides the benefits of an on-site public cloud but is faster and less expensive. Offering tremendous competitive advantages, it also provides increased levels of customer service and extends collaborative reach across a project. Effortless to operate NAS, provides granular security features along with uncomplicated data backup and, recovery making it a must-have for data management.
- Managed storage transformation by shifting from DAS storage to SAN and NAS technologies into the Data Center.
- Evaluated vendors for NAS archiving, chose and implemented for CIFS file migration to CAS storage.
9. Disaster Recovery
The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.
- Designed a backup and recovery strategy, disaster recovery solutions, logical recovery strategies, fault tolerant solutions.
- Participated in Disaster Recovery exercises, leading to documentation and improvements recommended and implemented.
10. Windows Server
- Deployed and administrate Windows server infrastructure.
- Created several virtual machines on the ESX server and installed different guest operating systems like Windows Server 2008, RHEL6.
11. VMware
- Tracked and reserved space available on VMware hosts data stores to ensure sufficient capacity is available for future projects.
- Assessed multiple data center technologies including Storage, Backups, VMware and applications.
12. ITIL
- Create and maintain repeatable processes, modeling the ITIL framework.
- Adhere to strict ITIL framework.
13. Collection Calls
Collection calls involve reaching out to clients with unpaid balances to collect payments and verify transactions.
- Trained and maintained company policy, collection calls, and storage policies with managers and their staff.
- Handled all collection accounts, made collection calls, and handled all delinquent accounts.
14. Retail Sales
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
- Tripled retail sales and U-Haul commissions four years in a row by expanding overstock on hand and streamlining rental processes.
- Generate high occupancy and retail sales.
15. Tivoli
- Configured customer backups & backup schedules utilizing Retrospect Server and Tivoli Storage Manager.
- Design and manage the Tivoli Storage Manager based backup solutions for 1200 nodes spanning multiple data centers.
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List of storage manager skills to add to your resume
The most important skills for a storage manager resume and required skills for a storage manager to have include:
- Customer Service
- Phone Calls
- Bank Deposits
- Storage Facility
- Linux
- TSM
- SQL
- NAS
- Disaster Recovery
- Windows Server
- VMware
- ITIL
- Collection Calls
- Retail Sales
- Tivoli
- EMC
- AIX
- SAN
- OS
- NetApp
- Inventory Control
- Unix
- Tape Libraries
- Virtual Tape
- Petty Cash
- Network Attached Storage
- Avamar
- SMS
- NFS
- Cisco Ucs
- Capacity Planning
- HDS
- Troubleshoot
- Data Centers
- RV
- Perl
- Customer Relations
- DB2
- Data Domain
- Solaris
- Payroll
- TB
- Dasd
- ISCSI
Updated January 8, 2025