Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
We're looking for a strategic HR professional to join Stord's People team as our dedicated HRBP, M&A Integration. This high-impact role sits at the intersection of People Operations and M&A, ensuring that every acquisition we complete results in a seamless transition for acquired employees-from due diligence through their first day at Stord and beyond.
As Stord accelerates its M&A strategy, this role is critical to our ability to move quickly while maintaining our culture of employee engagement and operational excellence. You will be the People expert embedded within our M&A Integration team, owning the entire employee lifecycle for acquisitions-from initial talent assessment and compensation benchmarking during diligence, through offer negotiations and benefits enrollment, to Workday onboarding and Day 1 readiness.
This is not a traditional HR generalist role. You are a specialist who understands both the rigor of M&A transactions and the empathy required to guide people through organizational change. You'll work alongside our M&A Integration teams during diligence, then shift into full execution mode to bring acquired teams into the #1StordTeam with minimal disruption and maximum retention.
This is a rare opportunity to continue building Stord's M&A People playbook and become the go-to expert for integrating talent across multiple acquisitions. You'll have direct visibility into our most strategic growth initiatives, partner directly with the M&A team, and own outcomes that directly impact employee retention, engagement, and our ability to capture deal value. If you thrive in fast-paced environments, love solving complex people challenges, and want to be instrumental in scaling a high-growth consumer experience company through M&A, this role is built for you.
Due Diligence & Pre-Close
Partner with Business Development and M&A teams during diligence to assess target company's people, compensation structures, benefits programs, and organizational design
Conduct talent assessments and identify retention risks, key players, and cultural integration considerations
Benchmark compensation and benefits against Stord standards and develop harmonization strategies
Build preliminary integration timelines and identify people-related deal risks or value creation opportunities
Support deal modeling by providing accurate people cost projections and synergy estimates
Integration Planning & Execution (Post-Close)
Own and execute the people integration plan for each acquisition, serving as the single point of contact for all employee-related workstreams
Lead job mapping and leveling exercises to align acquired roles with Stord's organizational structure and career framework
Create customized offer letters for all transitioning employees, ensuring competitive compensation while maintaining internal equity
Manage offer acceptance process, address employee questions and concerns, and drive high retention rates through the transition
Coordinate benefits enrollment and ensure seamless transfer or upgrade of benefits packages
Own Workday onboarding for all acquired employees, including system setup, documentation, and compliance requirements
Serve as primary liaison between acquired employees and Stord leadership, providing white-glove support through Day 1 and beyond
Partner with Talent Acquisition on any backfill hiring needs resulting from integration decisions
Retention & Engagement
Design and execute retention strategies for key talent, including career pathing conversations, and cultural integration programming
Monitor employee sentiment post-acquisition and proactively address concerns or friction points
Partner with managers to ensure acquired employees feel welcomed, supported, and set up for success
Track retention metrics and provide insights to leadership on integration effectiveness
Playbook Development & Continuous Improvement
Codify learnings from each acquisition into a repeatable M&A People Integration playbook
Build templates, checklists, and tools that enable faster, more consistent integrations across future deals
Establish metrics and KPIs to measure integration success from a people perspective
Share best practices with broader People team and M&A Integration team
HRBP Support (During Non-Integration Periods as time permits)
Provide generalist HR support to business units as an HRBP, including employee relations, performance management, and organizational design
Support annual cycles (performance reviews, compensation planning, engagement surveys)
Partner with functional leaders on workforce planning and talent development initiatives
Required:
This role is hybrid, working from the Atlanta office once a week or as needed. Travel required for M&A initiatives.
5 or more years of HR experience with at least 1-2 years in a business partner role
Proven experience supporting or leading people integration work in M&A transactions (due diligence, job leveling, benefits harmonization, employee communications)
Deep knowledge of compensation, job architecture, workforce planning and strong experience in Workday
Exceptional project management skills with ability to manage multiple concurrent integrations under tight deadlines
Strong business acumen and ability to balance empathy for employees with commercial realities of deal execution
Outstanding communication skills-you can translate complex HR concepts for executives and provide clear, compassionate guidance to anxious employees going through change
Demonstrated ability to influence senior stakeholders without formal authority and build trust quickly with new teams
Meticulous attention to detail and commitment to flawless execution on compliance, documentation, and employee experience
Bias toward action and comfort operating in ambiguous, fast-moving environments
Bonus Points For:
Experience in supply chain, logistics, or fulfillment operations
Background in high-growth startups or PE-backed companies with active M&A agendas
Exposure to multi-state and global employment law and benefits compliance
Certification in change management or M&A integration methodologies
Experience building HR playbooks or scaling people operations processes
PHR or SHRM
$74k-106k yearly est. Auto-Apply 7d ago
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Business Intelligence Analyst, Parcel
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
We are seeking a highly analytical Business Intelligence Analyst to serve as the strategic data partner for our Parcel Systems & Transportation team. In this role, you will bridge the gap between complex carrier data sets and executive decision-making. You will be responsible for the end-to-end analytics lifecycle-from ingesting carrier data to building sophisticated analytics that optimize carrier mix, delivery speed, and margin. This is not just a reporting role; you will help build the "Control Tower" that allows Stord to meet its strategic parcel goals.What You'll Do:
Control Tower Construction: Build the parcel systems analytics framework, creating analytics for all key metrics relating to parcel systems.
Billing & Cost Assurance: Develop automated auditing tools that monitor various margin leakage and overcharge issues relating to invoicing and billing.
Data Integrity: Partner with tech teams to build a scalable strategy and roadmap for data requirements.
What You'll Need:
Bachelor's degree in Business Analytics, Supply Chain, Data Science, or related field.
4+ years of experience in data analysis, specifically within Logistics, Transportation, or E-commerce.
Deep understanding of Parcel concepts: Knowledge of carrier rate structures, zones, dimensional weight, and accessorial charges is highly preferred.
Technical Stack: Expert SQL skills (extracting from complex schemas) and proficiency in BI visualization tools (Omni, Looker, or Tableau). Experience with Google BigQuery is a strong plus.
Experience cleaning and structuring data from TMS and WMS systems.
Advanced Excel skills (Power Query) for ad-hoc modeling.
Bonus Points:
Experience with Python/R for advanced logistics modeling and simulation.
Experience transitioning data reporting from legacy systems to modern BI stacks.
$72k-97k yearly est. Auto-Apply 9d ago
Customer Experience Associate
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Customer Experience Associate Position:
As a Customer Experience Associate at Stord, you'll play a vital role within the Customer Experience team, engaging directly with our customers and promptly resolving tier 1 issues. You will serve as the immediate customer interface and first line of contact for issue resolution. This role is predominantly on-site, requiring regular visits to the operational floor for quick triage of time-sensitive requests. CEAs are integral to our customer relationship management, offering a hands-on approach to addressing operational challenges.
What You'll Do:
On-Site Customer Liaison: Serve as the primary point of contact for customer interactions, managing daily communications primarily from our fulfillment centers.
Direct Issue Resolution: Tackle tier one issues, such as requests for order prioritization, cancellations, and inventory checks, requiring immediate decision-making.
Immediate Issue Triage: Proactively address customer issues while on-site, with regular visits to the operational floor for rapid, one-touch response to urgent requests.
Operational Collaboration: Work closely with the operations team to swiftly resolve routine customer requests and issues.
Level 2 Escalations and Coordination: Identify and escalate complex issues to client-assigned Customer Experience Specialists, ensuring effective communication between customers and operations.
Collaborative Account Support: In this role, you will not be the primary owner of specific accounts. Instead, you'll support a variety of accounts within the building, working alongside other CEAs. This collaborative approach ensures comprehensive coverage and support for all our customers, enhancing our operational flexibility and responsiveness.
What You'll Need:
1-2 years of experience in customer service or a similar role.
Strong on-site communication and interpersonal skills.
Capable of managing, prioritizing, and physically navigating tasks in a fast-paced setting.
Proactive problem-solving skills with a detail-oriented mindset.
Knowledge of Zendesk, Salesforce, or similar customer support platforms
Bonus Points:
Previous experience with a 3PL or supply chain organization
Previous experience at a start-up or other fast-paced environment
$16k-25k yearly est. Auto-Apply 13d ago
Senior Product Designer, Logistics
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
This is your chance to reimagine how supply chain operators experience technology. We're looking for a passionate, high-energy designer who can transform complex warehouse and transportation operations into intuitive, efficient experiences. You'll own design for our supply chain systems - the WMS, TMS, and operational tools that power millions of orders flowing through our network daily.
What makes this role special:
Real-world impact: Your designs directly affect warehouse operators and logistics coordinators managing real inventory and real shipments
Complex problem-solving: Design for workflows involving inventory movement, exception handling, and time-critical operations
Vision storytelling: Get engineering teams excited about the
why
behind your designs - help them see how better UX creates operational excellence
AI-powered velocity: Leverage AI design tools to rapidly prototype and iterate on complex operational interfaces
Collaborative environment: Work within a growing 5-person design team while partnering directly with product and engineering
You'll work closely with warehouse operators, supply chain experts, and engineering teams to create software that doesn't just work - it makes complex operations feel simple. This isn't about making forms prettier; it's about designing experiences that make operators faster, more accurate, and more confident in high-velocity environments.
The opportunity: Own the design vision for mission-critical supply chain systems while being part of a collaborative design team that's establishing design excellence across Stord's platform. If you're energized by operational complexity and love helping engineers understand the human side of logistics software, this role will challenge and fulfill you.
What You'll Do:
Own Supply Chain System Design:
Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily
Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management
Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts
Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments
Champion the User and Inspire the Team:
Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows
Translate operational complexity into compelling design narratives that get engineering teams excited to build
Present design rationale that connects user pain points to business impact and operational efficiency
Build empathy across the product organization for the real humans using these systems under pressure
Drive Rapid Design Iteration:
Leverage AI design tools for quick prototyping and design exploration to accelerate velocity
Create high-fidelity prototypes that validate concepts before engineering investment
Iterate based on usability testing and operational feedback from real warehouse environments
Balance design quality with speed - ship great experiences quickly
Collaborate Across Functions:
Partner with product managers to shape roadmaps based on user insights and operational needs
Work closely with engineers to ensure designs are technically feasible while pushing for great UX
Contribute to and utilize the growing design system for consistency across the platform
Measure and Improve:
Define success metrics for your designs tied to operational efficiency and user satisfaction
Conduct usability testing in warehouse environments to validate design decisions
Analyze user behavior data to identify opportunities for improvement
Continuously refine experiences based on real-world usage and feedback
What You'll Need:
Design Experience and Expertise:
5+ years of product design experience with at least 2 years designing complex B2B or operational software
B2B design fluency - Deep understanding of designing for professional users in workflow-heavy environments
Complex system design - Experience designing for multi-step workflows, exception handling, and data-heavy interfaces
User research skills - Proven ability to conduct field research, usability testing, and translate insights into design
Modern design tools - Advanced proficiency in Figma, including prototyping and component libraries
The Skills That Set You Apart:
Storytelling ability - You can paint a picture of the user's world that gets engineering teams emotionally invested
Technical collaboration - You speak engineering's language and understand technical constraints without compromising UX
Operational mindset - You understand (or quickly learn) logistics workflows, warehouse operations, or supply chain processes
High-fidelity execution - Your designs are polished, detailed, and ready for engineering handoff
AI tool enthusiasm - You're excited to adopt AI-powered design tools to accelerate your workflow
The Mindset We're Looking For:
High energy and vision - You bring contagious enthusiasm for solving hard problems and making operators' lives better
Bias for action - You move fast, iterate quickly, and don't get stuck in analysis paralysis
Empathy-driven - You genuinely care about the warehouse worker scanning 300 items per hour
Collaborative spirit - You thrive in team environments and make everyone around you better
Scrappy and resourceful - You figure out how to do great user research even with limited access to users
What Gets Us Really Excited:
You've designed for logistics, supply chain, warehouse management, or field service applications
You have experience designing for mobile scanners, tablets, or other specialized hardware
You've worked in fast-paced startup or scale-up environments with rapid iteration cycles
You've conducted user research in operational environments (warehouses, distribution centers, etc.)
You have a portfolio that shows your ability to simplify complex workflows
You've successfully influenced engineering teams to care deeply about user experience
$81k-119k yearly est. Auto-Apply 12d ago
Product Marketer
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Role
Stord is seeking an ambitious Product Marketing Manager who will play a key role in shaping how our expanding products and AI tools are positioned in the market and experienced by our customers and prospects. In this role, you'll help craft the go-to-market (GTM) strategy for high-priority products, designing compelling content, enabling sales and CX teams, and driving campaigns that accelerate awareness, adoption, implementation, and revenue.
This is a high-impact, cross-functional role requiring strategic thinking, crisp storytelling, and the ability to turn deep customer insights into clear positioning and GTM excellence. You'll work closely with Product, Sales, Customer Success, Demand Gen, and Content to bring products to life in an impactful manner.
Submit your resume and a portfolio of marketing examples (links to case studies, enablement materials, technical briefs, webinars, etc).
Key Responsibilities
Develop differentiated product positioning and messaging that resonates with target personas and segments across industries, verticals, and size.
Build and lead go-to-market strategies for new launches, product updates, and vertical campaigns-from narrative development to enablement to rollout to ongoing support.
Partner with Product and Research to synthesize customer insights, market intelligence, and competitive analysis into actionable strategies.
Enable sales and customer success with collateral, pitch decks, battle cards, competitive briefs, and more that help close and retain customers.
Create and maintain feedback loops between go-to-market teams and product teams to ensure customer needs and product strategy remain in sync.
Serve as a subject matter expert and brand evangelist internally and externally, including at webinars, events, and customer-facing opportunities.
Requirements
5+ years of experience at technology led companies focused exclusively on product marketing, ideally in B2B SaaS, logistics, or high-growth tech environments.
Proven ability to develop and execute strategic go-to-market plans that drive results.
Exceptional communication skills-both verbal and written-with an ability to simplify complex topics into compelling stories.
Experience partnering closely with Product, Sales, and Demand Gen to bring products to market and grow revenue.
Strong customer orientation with a knack for translating insights into messaging and programs.
Ability to manage multiple projects simultaneously and thrive in ambiguity while maintaining strong attention to detail.
Self-starter with an ownership mentality-you're just as comfortable in strategy sessions as you are writing a campaign brief or building slides.
Autodidact, able to learn and adapt to evolve skills to meet current and future initiatives.
Preferred Qualifications
Experience marketing across multiple personas, including technical, executive, and operational buyers.
Prior exposure to fintech, logistics, supply chain, cyber security, AI or similar complex industries.
Experience working on partner enablement, multi-product environments, or global campaigns.
Experience working at a high growth technology led company.
Self-starter mindset with an ownership mentality-you're just as comfortable in strategy sessions as you are writing a campaign brief or building slides.
$27k-44k yearly est. Auto-Apply 60d+ ago
Operations Manager, SPN
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Operations Manager:
Stord is looking for an Operations Manager with strong communication skills and experience as a leader of leaders. This person must be able to lead others through effective decision making and demonstrate a sense of responsibility in leading a team that supports the execution of all processes and procedures related to inventory accuracy, including performing warehouse bin accuracy and maintaining inventory shrink. They possess a strong ability to utilize Order Management System and various types of material handling equipment.
Our Ops Manager will lead the execution of all processes and procedures related to inventory accuracy, perform warehouse bin accuracy, maintain inventory shrink, and utilizes our Order Management System and various types of material handling equipment.
Must be flexible with the ability to work overtime as needed including evenings and weekends.
What You'll Do:
Responsible for day to day operations for the entire fulfillment center including inbound flow, put away, outbound, B2C and B2B, and returns.
Responsible for ensuring operational success during new client launches
Partner with cross functional teams including industrial engineering, solutions engineering, customer quality, and implementations
Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results
Address operational and personnel issues affecting functional area
Perform additional duties as assigned
What You'll Need:
Minimum 5 years experience in a high volume direct to consumer environment in a manager level role or higher
Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective
Advanced knowledge of Excel
Bachelor's Degree or relevant experience.
Previous leadership experience.
Possesses strong organizational and time management skills, driving tasks to completion.
Excellent communication and interpersonal skills. Able to interact effectively with all levels of management and support teams.
Able to transport up to 20 lbs.
Able to perform basic mathematical calculations.
Able to build solid, effective working relationships with others.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to express ideas clearly and convey necessary information.
Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
Ability to be onsite to local warehouse operations 3-4 days per week
Bonus Points:
Bilingual (Spanish and English)
Proficiency with Microsoft Office Suite
A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or related field
Experience with process improvements (Lean Six Sigma and/or Kaizen)
$54k-97k yearly est. Auto-Apply 33d ago
Manager, Customer Experience
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Manager, Customer Experience Position:
The Manager, Customer Experience at Stord plays a crucial role in leading the customer experience team, which is central to our operational efficiency and customer satisfaction. This position involves strategizing and implementing best practices to optimize customer interactions, managing a team of Customer Experience Associates and Specialists, and ensuring that customer needs are met promptly and effectively.
The role requires a blend of strong leadership, deep understanding of logistics operations, and a commitment to continuous improvement in service delivery. As a manager, you will be instrumental in driving the success of the customer experience team, ensuring alignment with Stord's broader operational goals and customer experience standards.
The Manager, Customer Experience reports directly to the Director of Customer Experience.
What You'll Do:
Strategic Team Leadership: Lead a team of Customer Experience Associates and Specialists with a focus on strategic initiatives that align with Stord's operational goals. Develop and implement best practices for customer engagement and issue resolution.
Performance Management: Regularly evaluate team performance against company standards and customer satisfaction metrics. Foster a culture of continuous improvement and professional development within the team.
Complex Escalation Resolution: Take charge of resolving high-level escalations, ensuring effective solutions that maintain customer trust and operational integrity.
Process Development: Identify areas for process improvement and innovate solutions to enhance customer interaction and operational efficiency.
Cross-functional engagement: Work closely with Fulfillment Operations, Transportation, and Tech teams to ensure that the understanding of the goals of the customer are aligned and integrated into broader operational processes.
What You'll Need:
Bachelor's degree in Business Administration, Operations/Supply Chain Management, or related field preferred
Familiarity with OMS, WMS, and CRM tools
4-6 years of experience in customer service management, logistics or supply chain focus.
Proven ability in team management and strategic planning.
Bonus Points:
Previous experience at a start-up is a plus
Proficiency in WMS, OMS systems and customer service technologies.
Experience in process improvement and operational management.
Strong communication and interpersonal skills.
$25k-43k yearly est. Auto-Apply 13d ago
IT Support Technician
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
The IT Support Technician is responsible for delivering high-quality, reliable technical support to end users while ensuring IT support operations run efficiently and consistently. This role focuses on day-to-day ticket execution, user experience, and issue resolution, while contributing to service quality, documentation, and operational stability.
The IT Support Technician serves as a primary point of contact for employee IT needs, owning support tickets end-to-end and escalating appropriately while maintaining accountability through resolution.Core ResponsibilitiesEnd-User Support & Ticket Management
Serve as a primary responder for IT support requests across hardware, software, SaaS tools, and access issues.
Own tickets from intake through resolution, ensuring timely updates and clear communication.
Troubleshoot issues related to mac OS, Windows, mobile devices, printers, scanners, and peripherals.
Escalate complex or high-impact issues while maintaining ownership and follow-through.
Deliver a high-quality employee support experience aligned with defined SLAs.
Device & Account Support
Support employee onboarding and offboarding tasks, including device setup, account access changes, and equipment recovery.
Assist with device provisioning, imaging, troubleshooting, and replacement.
Support identity and access requests across core SaaS tools under established processes.
IT Systems & Tools Support
Operate within IT service management tools to manage workload, documentation, and reporting.
Follow established processes for MDM, endpoint security, and access management systems.
Perform routine checks and validations to ensure devices and accounts remain compliant.
Documentation & Knowledge Base
Create and maintain troubleshooting guides, FAQs, and internal documentation.
Contribute to knowledge base articles to reduce repeat issues and improve self-service.
Document recurring issues and patterns for escalation or process improvement.
Collaboration & Continuous Improvement
Partner with IT Operations and Security teams on escalations and defined initiatives.
Identify recurring support issues and suggest improvements to automations, processes, or documentation.
Participate in testing and rollout of new tools, processes, and changes.
Required Skills & Qualifications
1-3 years of experience in IT support, help desk, or a similar role.
High ownership mindset: demonstrates accountability for seeing tickets and tasks through to resolution, proactively communicates status and risks, and takes pride in delivering a reliable, high-quality support experience.
Strong working knowledge of mac OS and Windows environments.
Experience supporting SaaS applications and user access requests.
Familiarity with ticketing systems and IT support best practices.
Strong troubleshooting, communication, and customer service skills.
Preferred Qualifications
Familiarity with Jumpcloud, Atlassian, Bettercloud, Slack and Google Administration.
Exposure to identity and access management concepts.
Experience working in a compliance-conscious or security-focused environment.Experience supporting distributed or warehouse-based environments.
Success Metrics
Consistent SLA adherence and ticket resolution quality.
Positive end-user feedback and support satisfaction.
Reduction in repeat issues through documentation and process improvements.
Accurate execution of onboarding and offboarding support tasks.
$35k-57k yearly est. Auto-Apply 15d ago
Corporate Development Associate
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
Overview
The Corporate Development Associate will play a central role in supporting the company's growing inorganic growth strategy. As a key member of the CorpDev function, this individual will coordinate and execute critical components of the deal process, including financial analysis, diligence management, data room organization, and preparation of materials for senior leadership. The role reports to the Vice President of Corporate Development.
This position is designed for someone who excels in fast moving environments, manages complex workflows with precision, and can operate effectively across both business development and finance. As the company scales, the Associate will help create the repeatable processes and operational backbone of a more mature CorpDev function.
The CorpDev Associate provides the structural foundation that enables the company to evaluate and close more opportunities with greater rigor and speed. As the CorpDev function matures this role will be positioned to grow into increasing levels of responsibility, complexity, and deal ownership within a thoughtfully built and strategically aligned team.Key ResponsibilitiesDeal Execution Support
Assist in the evaluation of acquisition opportunities by conducting preliminary financial analysis, building early stage models, reviewing financial statements, and preparing materials for internal review.
Coordinate with the Director of Investor Relations and Strategic Finance on financial diligence activities, including model updates, valuation support, and preparation of deal summaries.
Diligence Management
Serve as the operational hub of the diligence process.
Create and maintain diligence trackers, organize and administer data rooms, monitor workstream progress, gather information from internal teams and external parties, and ensure all participants have timely access to required documents.
Track key questions, open items, risk flags, and decisions throughout the process.
Cross Functional Coordination
Work with internal stakeholders across operations, finance, technology, legal, HR, and commercial teams to collect data, schedule diligence sessions, and support the synthesis of findings.
Ensure information flows accurately and efficiently between workstreams and leadership.
Support the Vice President of Corporate Development on non financial diligence needs such as market analysis, customer evaluation, and target research.
Sourcing and Market Research
Assist the Vice President of Corporate Development with pipeline development by researching markets, identifying potential targets, reviewing inbound opportunities, and preparing briefing documents.
Maintain pipeline databases and ensure opportunities are accurately tracked and updated.
Materials and Documentation
Prepare presentation materials for internal and executive audiences, including financial summaries, diligence findings, investment committee memos, and management meeting documents.
Ensure documentation is organized, consistent, and adheres to internal standards.
Process and Systems Support
Help build scalable CorpDev processes by developing templates, checklists, trackers, and workflows.
Contribute to codifying best practices as the company continues to grow
Qualifications
Bachelor's degree in finance, accounting, business, economics, or a related field
Two to four years of experience in investment banking, private equity, transaction services, corporate development, or a similar analytical environment
Strong financial modeling and analytical skills, including comfort working with financial statements and valuation methods
Excellent project management skills with the ability to manage multiple workstreams and deadlines
High attention to detail and exceptional organization
Strong communication skills, both written and verbal, with the ability to interface across seniority levels
Proactive mindset with an ability to operate under limited supervision and maintain confidentiality
Experience working with data rooms and diligence processes is preferred but not required
$47k-81k yearly est. Auto-Apply 8d ago
Staff Site Reliability Engineer
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
We are seeking a scrappy, high-ownership Staff Site Reliability Engineer (SRE) to join our small, fast-moving SRE team. This role requires someone who can hit the ground running and make an immediate impact on the reliability, scalability, and performance of our production systems. You'll be a key technical leader bridging development and operations, applying advanced software engineering principles to complex infrastructure challenges with minimal hand-holding. In this high-autonomy environment, you'll drive high availability services, architect automation solutions, establish robust monitoring systems, and mentor team members while taking full ownership of critical infrastructure decisions.What You'll Do:
Infrastructure & Platform Management
Lead architecture decisions to deliver scalable and reliable infrastructure, primarily on Google Cloud Platform (GCP)
Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, Pulumi, or similar
Manage containerized environments with Docker and Kubernetes
Drive system performance tuning, capacity planning, and resource optimization
Reliability & Monitoring
Define and maintain Service Level Objectives (SLOs) and Indicators (SLIs)
Build robust monitoring, alerting, and observability solutions using Prometheus, Grafana, DataDog, or New Relic
Develop and maintain disaster recovery and business continuity strategies
Automation & DevOps
Design and maintain CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, etc.)
Automate operational workflows and infrastructure provisioning
Implement configuration management with Ansible, Chef, Puppet, or similar tools
Develop custom tooling and scripts to enhance operational efficiency
Collaboration & Support
Partner with engineering teams to improve deployment practices and application reliability
Provide escalation support for production incidents and lead post-incident reviews
Conduct technical design reviews and offer architectural guidance
Mentor junior engineers on SRE and infrastructure best practices
Participate in on-call rotations for critical systems
What You'll Need:
Technical Skills
8+ years of experience in site reliability, platform engineering, or infrastructure roles with leadership exposure
Proficiency in at least one programming language (Python, Go, Java, etc.)
Strong hands-on experience with GCP and its core services
Expertise in containerization (Docker) and orchestration (Kubernetes)
Deep knowledge of Infrastructure as Code (Terraform, CloudFormation, etc.)
Skilled in monitoring/observability (Prometheus, Grafana, ELK, etc.)
Solid understanding of networking, load balancing, and distributed systems
Experience with Git and collaborative development workflows
Core Competencies
Exceptional troubleshooting and problem-solving abilities
Strong grasp of system design principles and scalability patterns
Experience with incident management and post-mortem practices
Familiarity with security best practices and compliance standards
Excellent communication skills and ability to work cross-functionally
Preferred Qualifications:
Database administration experience (PostgreSQL, MySQL, Redis, etc.)
Familiarity with event-driven systems and platforms (Kafka, Pub/Sub, etc.)
Experience with log aggregation tools (ELK, Splunk, Fluentd)
Exposure to chaos engineering and resilience testing
Performance testing and optimization experience
Relevant GCP certifications (Cloud Architect, Cloud DevOps Engineer)
Knowledge of GCP-specific services (Cloud Run, GKE, Cloud Functions, BigQuery, etc.)
Experience with multi-cloud or hybrid architectures
Background in functional programming (Elixir, Haskell, F#, Clojure, etc.)
Strong DevOps background and mindset
$94k-136k yearly est. Auto-Apply 7d ago
Director of Business Development
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Director of Business Development - Logistics Position:
The Director of Business Development at Stord plays a pivotal role in driving our company's success as a growing start-up in the supply chain space. Reporting to the VP of Sales, this role will be responsible for expanding a portfolio of high-value clients, delivering tailored solutions, and ensuring the highest level of customer satisfaction. You will develop consultative relationships with clients and prospects to introduce Stord's full breadth of services. Stord's Business Development team help prospective enterprise customers throughout the US modernize their supply chains through technology and digitally connected services.
What You'll Do:
Identify, research, and establish contact with a potential new client through account based selling techniques
Proactively generate leads and work with team members to pursue business relationships with prospective clients
Develop consultative relationships with Clients and prospects to introduce Stord's full breadth of Supply Chain services
Understand prospects' needs and objectives to provide tailored logistics solutions
Develop relationships with clients across the transportation, warehousing, e-commerce fulfillment space
Monitor and document client interactions and customer sales activity via CRM
Collaborate with cross-functional teams, including operations and customer success, to client satisfaction
What You'll Need:
Bachelor's Degree in Supply Chain or Logistics
5+ years in a sales capacity focused on Supply Chain or Warehousing sales mid-market and enterprise clients
Experience in Warehousing, Fulfillment, or E-commerce in a operations capacity is a bonus
A high energy level, perseverance and learning agility along with a willingness to have fun
Ability to thrive in a fast-paced and fluid environment with a focus on putting customers interests first
Ability to collaborate across team functions to drive key results
Excellent communication, negotiation, presentation, interpersonal, and organizational skills
Ability to travel up to 50%
Passion for technology
$83k-143k yearly est. Auto-Apply 1d ago
Billing Specialist
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
This position will participate in the Revenue and Billing function, working closely with other business teams, including Operations, Customer Excellence, and Implementations. It will require regular interaction with key members of Stord's leadership team. An independent working style with an ability to work in a dynamic environment is a crucial necessity for success in this position.What you'll do:
Complex Invoice Generation & Data Analytics: You will handle the preparation of complex client invoices for both fulfillment services and parcel. This will require you to perform data analytics on large datasets, applying expertise in Excel, including VLOOKUP and Pivot Tables, to ensure accurate and detailed billing.
Interdepartmental Collaboration: Collaborate with Sales, Customer Excellence, Operations, and Implementations teams when new customers are onboarded, to understand customer workflows and how they relate to rate cards.
Customer Relations: Building strong relationships with customers to resolve disputes in order to facilitate timely payments.
Process Documentation and Best Practices: Regularly document and update billing procedures, while recommending and implementing best practices to improve efficiency and leverage data management tools.
KPI Reporting & Analysis: Provide management with key performance indicators. Leverage data analysis to offer deep visibility into critical billing issues, revenue trends, and operational variances.
Audit Support: Assist with requests related to internal and external audits.
What you'll need:
WMS/OMS Experience: A strong understanding of 3PL (Third-Party Logistics) operations and data flow between WMS (Warehouse Management Systems) and OMS (Order Management Systems) is essential.
Educational/Industry Background: A bachelor's degree in business or data analytics or 5 years experience in omnichannel, supply chain, parcel, or logistics-related industry is preferred. Direct experience working with 3PL billing and processes is highly desirable.
Technical Skills: Advanced proficiency in Microsoft Excel is essential, including mastery of functions like VLOOKUP, Pivot Tables, and complex formulas for data analysis. Experience with Freshdesk, Salesforce, NetSuite a plus.
Analytical Skills: Proven ability to perform data analytics on copious amounts of data to prepare customer invoices, identify discrepancies, and investigate billing issues.
Soft Skills: Demonstrate strong communication skills, fostering effective collaboration both within the team and other departments, time management, and ability to work independently in a fast-paced, dynamic environment are critical.
Personal Attributes: A self-motivated, organized, strategic thinker with a keen attention to detail.
$32k-43k yearly est. Auto-Apply 43d ago
Senior Parcel Analyst
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Senior Parcel Analyst Position:
Stord is seeking a Senior Parcel Analyst to help optimize our customers' supply chain and assist internal stakeholders in making informed business decisions based on quantitative analysis. You will use statistical analysis, simulations, predictive and historical modeling, and other methods to analyze information and develop practical solutions to business problems.
Primary work will involve modeling of carrier and customer rates, executing network and parcel studies, and deep dives into cost and service opportunities to drive margin and to deliver recommendations for delivery speed improvements. You will build analytics in Domo and other tools, collaborate with Stord's technology partners to develop insights, and create and present executive presentations of your results.
What You'll Do:
Manage analytical projects from start through completion, conducting intake interviews, assessment of data, solution design, analysis, and presentation of results
Maintain broad responsibilities in cost and service performance, identifying opportunities through analytical tools and observations, and self-directing to prioritize, investigate, build, and deliver solutions
Define, transform and structure data from internal and external platforms, designing data for efficiency, stability, and reliability
Develop operational reports, forecasts, and dashboards for various supply chain team requests
Collect, analyze, and publish data for parcel KPI reporting
Develop and analyze reports for added visibility into parcel programs
Make recommendations for process improvement and cost savings initiatives
Develop, maintain, evolve, and produce timely a series of parcel and supply chain specific dashboards
Provide cost and revenue feedback to key stakeholders across Stord, including insights into financial performance and forecasting
Communicate effectively and professionally with carrier partners to ensure efficient flow of operations to maintain the customer experience
Coordinate and support all aspects of the company's parcel programs:
Develop and manage sufficient relationships, programs and processes to support the execution of the organization's rapidly evolving parcel operations and strategy
Provide and maintain broad, deep understanding of current market/industry trends regarding rates and new carrier products/initiatives
Identify and develop a comprehensive set of analytics required to support a rapidly growing category.
Provide additional support, as needed, during peak holiday shipping seasons
Ensure company and vendor compliance with all parcel/transportation laws and regulations
Perform regular reviews of parcel KPIs to maximize service, reduce costs, and opportunities for optimization
Performa and maintain regular audits of carriers, services, and vendor performance.
Demonstrate a desire and commitment for continuous improvement, maintain effective and timely communication between the Parcel/Transportation department and the rest of Supply Chain Management, and other various corporate departments to guarantee coordination of efforts.
Understand and execute on Stord's strategic North Stars and respective department goals
Review and analyze activities, costs, operations, and forecast data to determine progress toward goals and strategic objectives.
Ensure standardized best practices and share accordingly
Seek to promote ways to improve the customer experience
Ability to work autonomously and get creative in problem solving
Actively supports the Manager/Sr.Manager of Parcel in providing detailed analytics and provides updates and recommendations
Ability to quickly turn around analysis requests and provide status updates on key projects
What You'll Need:
Bachelor's Degree in Supply Chain, Data Science, or Engineering
4-6 years of professional experience in parcel analysis with a career path showing increasing responsibility
Experience leveraging databases and dashboards using all relevant data to inform business decisions
Experience with a Business Intelligence Tool (Domo, Tableau, PowerBI)
Interest in learning/applying Operations Research
Advanced knowledge of MS Excel and other Office 365 applications
MS Power Automate experience preferred
Ability to compile and analyze large data quantities.
Experience in BI tools (QlikSense, etc.)
$77k-110k yearly est. Auto-Apply 5d ago
Business Operations Architect, M&A
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Role
We are seeking a strategic and execution-driven Business Operations Architect to join our M&A Integration team. In this pivotal role, you will serve as the lead architect responsible for unifying acquired companies' business systems (e.g., NetSuite, Salesforce, Coupa) into a cohesive operating model that fuels growth.
Rather than merging systems yourself, you'll set the direction: analyzing technology stacks and workflows, surfacing gaps and opportunities, and writing the requirements that define the future state. Your blueprint will guide our core Business Operations and Technology teams as they execute migrations-whether consolidating Salesforce instances, aligning ERPs, or streamlining procurement platforms.
This role reports directly to the Head of M&A Integration.
Why This Role
This role places you at the intersection of M&A execution and technical architecture. Instead of maintaining legacy systems, you will define and design the future-state architecture that underpins our growth. You'll take on the challenge of merging complex, disparate business systems and processes into a unified, scalable model that becomes the operational backbone of the company.If you are a hands-on technical leader who thrives on solving complex architectural challenges and wants to build solutions that have a direct and lasting impact on the business, this role is built for you.
What You'll Do
Lead Diligence & Discovery
You'll conduct deep-dive analyses of an acquired company's technology stack, workflows, and business processes to map the current state.
You'll review technology vendors, contracts, and scopes of work to identify risks, redundancies, and opportunities for optimization.
Architect the Integration Blueprint
You will translate your diligence findings into an end-to-end integration strategy and future-state architecture.
You'll define how to unify disparate systems and processes into a cohesive, scalable operating model.
You will create a detailed integration blueprint-including technical requirements and migration plans-with clear, executable tasks for internal technology teams.
Serve as the Strategic Partner
You'll act as the primary architectural partner and subject matter expert throughout the integration.
You will collaborate with leaders across Business Operations and Technology to ensure the blueprint is aligned, practical, and successfully executed.
What We're Looking For
7+ years of experience in business systems, IT, or technical consulting, with a proven track record of leading complex systems integration or migration projects.
Demonstrated, hands-on architectural expertise with core business systems, particularly ERP (NetSuite is a strong plus) and CRM (Salesforce). Experience with billing (Coupa) and HRIS (Workday) is also highly preferred.
Architectural mindset - a natural problem-solver with a hands-on approach. You excel at analyzing complex, disparate systems and designing elegant, scalable, future-state solutions.
Strong process knowledge across core finance and business functions (e.g., order-to-cash, procure-to-pay) and the ability to translate business requirements into scalable, long-term technical solutions.
Exceptional communication skills, with the ability to clearly articulate complex technical designs to both technical and executive stakeholders.
Bonus Points for
Direct experience in post-merger integration (PMI) or large-scale business transformation initiatives.
$92k-125k yearly est. Auto-Apply 60d+ ago
Strategy Associate, Implementation Engineering
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
The Strategy Associate is a highly visible role that serves as a business liaison, program leader, and internal consultant across the organization. The ideal candidate combines strategic thinking with strong execution, operates effectively in ambiguous environments, and builds trusted relationships with leaders and stakeholders. You'll partner closely with senior leadership to develop, communicate, and execute strategic plans. Day-to-day responsibilities are dynamic and evolve with business needs.What You'll Do
Enable effective leadership and execution by:
Driving the creation of high-impact content for executive presentations and communications.
Providing an independent perspective as a sounding board and thought partner.
Documenting key strategies, initiatives, and projects; coordinating stakeholders to deliver outcomes.
Monitor progress and drive accountability by:
Participating in business/program reviews; surfacing insights, risks, and opportunities.
Tracking action items and ensuring timely follow-through across teams.
Leading ad-hoc deep dives with functional partners to resolve issues and inform decisions.
Owning cross-functional projects that need a single-threaded leader outside existing programs.
Increase organizational leverage by:
Orchestrating planning rhythms (e.g., MBRs, QBRs, strategic and resource planning) and leadership/board meeting agendas.
Acting as an internal consultant to teams on business problems and communications.
Establishing mechanisms for best-practice sharing and operating excellence across programs.
What You'll Need
2-4+ years of experience working with senior executives or leadership teams.
Proven success navigating ambiguity and driving clarity and outcomes.
Demonstrated ability to influence across functions and lead without authority.
Strong program/project management skills; able to manage multiple initiatives with limited supervision.
Excellent written and verbal communication skills.
High integrity, strong EQ, low ego; trusted advisor mindset.
BA/BS in Business, Economics, Engineering, or related field (accredited).
Bonus Points
2+ years managing or mentoring technical or business staff.
Hands-on technical depth (e.g., systems, product, data) and/or strong business acumen.
Advanced analytics and reporting skills (Excel/Sheets, SQL/BI a plus).
MBA or equivalent advanced degree.
$49k-73k yearly est. Auto-Apply 13d ago
Senior Manager, Engineering, AI
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
The Senior Engineering Manager, AI leads a cross-functional team building AI-powered capabilities for both internal productivity tools and customer-facing products. This role is accountable for predictable delivery, team development, and translating AI opportunities into shipped products that drive business value. The team operates within Stord's established architectural patterns while pushing the frontier of AI/ML applications in logistics and supply chain.
Key Responsibilities
Team Leadership & Development
Manage performance, career growth, and development for cross-functional team
Conduct regular 1:1s, performance reviews, and provide actionable feedback
Build team culture that balances innovation with delivery accountability
Recruit and onboard additional team members as team scales
Develop technical capabilities across software engineering, data science, and machine learning disciplines
Delivery Management & Execution
Own sprint planning, execution, and predictable delivery of AI initiatives
Establish clear visibility into team capacity, work in flight, and blockers
Maintain alignment with Stord's standard R&D processes
Balance internal tooling development with customer-facing AI features
Coordinate dependencies with other engineering teams and product stakeholders
Technical & Product Strategy
Translate AI opportunities into concrete, deliverable product initiatives
Make informed technical trade-offs between speed, quality, and innovation
Collaborate with Principal Engineers on technical direction and architectural patterns
Evaluate emerging AI/ML technologies and frameworks for team adoption
Ensure AI solutions are production-quality, scalable, and maintainable
Cross-Functional Collaboration
Partner with Product Management to prioritize AI roadmap and define success metrics
Work with Engineering leadership to align AI initiatives with organizational technical direction
Coordinate with other Engineering Managers on integration points and shared infrastructure
Communicate progress, blockers, and trade-offs transparently to stakeholders
Evangelize and propagate the use of AI through the engineering organisation
Required Experience & Capabilities
Management Experience:
3+ years engineering management experience leading teams of 5+ engineers
Proven track record managing cross-functional teams with multiple disciplines (software engineering, data science, ML)
Experience at multiple companies demonstrating adaptable leadership across different organizational contexts
Strong delegation skills with history of developing team members and multiplying impact through people
Established ability to deliver predictably while maintaining team morale and technical quality
Technical Background:
Hands-on experience building AI/ML products or systems (not purely theoretical)
Understanding of modern AI/ML development lifecycle from experimentation to production
Sufficient technical depth to evaluate trade-offs, guide architectural decisions, and earn team credibility
Familiarity with MLOps, model deployment, and production ML systems
Experience working in product-focused engineering organizations (not pure research)
Organizational Skills:
Strong process discipline: sprint planning, delivery tracking, stakeholder communication
Ability to balance innovation with pragmatic delivery constraints
Clear, transparent communication style with both technical and non-technical audiences
Navigate ambiguity and set direction when requirements are evolving
Build alignment across teams and functions without formal authority
Domain Context (Nice to Have):
Experience in logistics, supply chain, or operations-heavy industries
Background with Elixir or TypeScript (Stord's primary stack)
Understanding of AI applications in B2B or enterprise contexts
$139k-203k yearly est. Auto-Apply 7d ago
Senior Software Engineer - Elixir
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Senior Software Engineer Position:
We are looking for a talented and fast-paced engineer with 8+ years experience to join our team and assist with product expansion.
Stord engineers work within a team to contribute, improve, and scale our software; you'll fully own entire features and influence the specs, build out/modify the back-end (Elixir/Phoenix) and interact with the front-end (React), and own on-going improvements for a product rapidly impacting the entire third-party logistics (3PL) industry. Each member of the team has the ability to impact all aspects of the development process from ideation, design, delivery, maintenance, and operations.
What You'll Do:
Own the software as you create, test, iterate, and deliver new features to the Stord platform
Work across the company to understand customer and vendor pain points, come up with solutions, and then prototype, iterate, and launch daily
Be surrounded by smart, driven individuals who are passionate about doing their best work every day
Solve a wide variety of technical challenges as well as supply chain challenges that have yet to be solved
Ensure that information security (IS) commitments and requirements are incorporated into the information technology processes, and that managers are enforcing IS policies and procedures in their departments.
What You'll Need:
Passion for building the highest-quality software that delights the user
Effective communication skills
Flexibility to move quickly with a startup
Ready to learn Elixir/Phoenix; experience with MVC frameworks
Experience with React or React Native
Appreciation of a test-driven and code-review culture
Experience turning wireframes into production-level features
The ability to write clean, reliable, and highly maintainable code
The drive to solve problems
Bonus Points:
Previous startup experience
Experience with Elixir or functional programming
Previous logistics or supply chain experience
$89k-116k yearly est. Auto-Apply 13d ago
Sr Program Manager, M&A
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Role:
We're looking for a Senior Program Manager, M&A Integrations to join our growing Corporate Development team. This role is instrumental in ensuring that each acquisition translates from strategy to successful operational integration - realizing the full value of Stord's investment.
As a senior member of the M&A Integration team, you'll lead complex, cross-functional integrations spanning product, technology, finance, operations, and people. You will not only drive execution of the integration plan but also serve as a thought partner to Corporate Development during due diligence, shaping integration strategy and readiness. Your work will directly influence how Stord scales its M&A capabilities and delivers synergy value across acquired businesses.
This role requires a balance of strategic thinking and operational rigor. You'll build structure out of ambiguity, lead multiple workstreams, and influence senior leaders to deliver measurable outcomes across teams.
This position reports directly to the Head of M&A Integrations.What You'll Do
Lead Complex End-to-End Integrations:
Own the integration strategy and execution for high-impact acquisitions - from diligence and pre-close readiness through full post-close integration and handover.
Shape Integration Strategy:
Partner with Corporate Development pre-close to assess integration risks, resource requirements, and synergy capture opportunities, influencing deal design and post-close plans.
Drive Cross-Functional Execution:
Lead and align workstreams across Product, Finance, Sales, Technology, and Operations, ensuring clear ownership, dependencies, and progress tracking.
Manage Synergy Realization:
Quantify, track, and report on strategic and financial synergies identified during diligence, ensuring alignment with executive sponsors and Finance on value realization.
Create Scalable Playbooks:
Evolve and mature Stord's integration playbook - standardizing best practices, templates, and governance structures to support repeatable M&A success.
Ensure Executive Visibility & Accountability:
Deliver structured updates to senior leadership, escalating critical risks, dependencies, and trade-offs with clarity and precision.
What We're Looking For
5-10 years of experience in program management, corporate development, consulting, or operations strategy, ideally within a high-growth or technology-enabled organization.
Demonstrated experience leading end-to-end M&A integrations or major cross-functional programs involving significant business transformation.
Exceptional ability to influence and drive accountability across senior stakeholders in ambiguous, fast-paced environments.
Strong analytical acumen and ability to interpret financial models, KPIs, and operational metrics related to synergy tracking and performance outcomes.
Excellent communication skills, capable of distilling complex information into clear, actionable insights for executive audiences.
High attention to detail with proven success in building scalable frameworks, project structures, and playbooks.
Bonus Points For
Direct experience in post-merger integration, corporate development, or supply chain / logistics technology environments.
Familiarity with systems and process integrations across Finance, HRIS, ERP, and WMS platforms.
Expertise with project management tools (Asana, Jira, Smartsheet) and dashboarding tools (Domo, Looker, PowerBI).
Exposure to pre-close diligence and integration readiness assessments.
$94k-133k yearly est. Auto-Apply 29d ago
Integration Engineer M&A
Stord 4.5
Remote Stord job
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the Role:
Integrations are at the heart of the Cloud Supply Chain. Our dedicated in-house integrations team work with our customers to connect their systems and partners to Stord. We are looking for a talented and passionate Integrations Specialist with customer facing experience to help grow our team.
Using our ETL tools and in-house integrations, you will leverage your understanding of EDI and API integrations to establish connections with a range of systems from WMS platforms through to E-commerce sites. Partnering with the Integration Leads and Architects, you will work with internal and external customers, providing world class support and connectivity.
What You'll Do:
Build integration flows between the Stord platform and 3rd party supply chain systems, such as ERP, WMS, and e-commerce platforms, as outlined by the Integrations Lead
Performing testing on integrations and get sign off from the customer prior to go-live
Produce detailed documentation for new integrations
Support existing customer integrations when issues arise, providing feedback to the support team to improve their coverage and our documentation
Communicate clearly and effectively with internal and external customers to understand and resolve issues related to integrations
Look for ways to enhance our integrations flows and processes, working with wider team to suggest and implement improvements
Track progress and provide regular updates on integrations in our work management platform and at team standups
What You'll Need:
Bachelor's Degree in STEM field ideally
2-6 years experience working on B2B system integrations, preferably in Supply Chain
Experience in working with Workato or any other integration tools like Boomi/web Methods.
Experience Reviewing, interpreting, and mapping EDI messages
Working experience with REST, JSON, XML, and Ruby with experience using API clients.
Experience is providing 3rd line support to non-technical audiences, with ability to communicate clearly and simply
Bonus Points:
Supply chain/logistics experience
Exposure to WMS or ERP systems such as NetSuite or InfoPlus
Startup experience
$87k-124k yearly est. Auto-Apply 26d ago
Continuous Improvement Engineer I
Stord 4.5
Stord job in Atlanta, GA
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
Stord is looking for a Continuous Improvement Engineer to join the Operational Excellence team. This role will focus on the implementation of our new fulfillment center and contribute to the further expansion of Stord's warehousing & fulfillment capabilities. This person will analyze inventory footprint and turns, and propose layout designs(CAD). They will also design and implement continuous improvement projects working with processes, people, and automation, including fulfillment robotics.What You'll Do:
Support the material flow and area planning for our warehouse operations, serving as the subject matter expert for our onsite Warehouse Management System and robotics.
Conduct analyses to select warehousing technology for our sites throughout the US.
Assist in procuring various supply chain solutions including hardware, software & supporting technology.
Support the implementation of material handling systems that enable capacity and productivity improvements.
Develop and implement continuous improvement projects for our Fulfillment Center to reinforce the goal of Operational Excellence.
Conduct Motion & Time Studies for the development of future engineered labor standards.
Collaborate with cross-functional teams to ensure quality management and regulatory compliance, including adherence to ISO:9001, GMP, and FDA guidelines, in all relevant aspects of operations.
Plan processes and design warehouse layouts (AutoCAD, SketchUp)
Support solutions design on large deals
What You'll Need:
Bachelor's Degree in Engineering, Operations, Business Administration, or a related STEM field
1+ years of full-time experience in warehouse planning, material flow planning, or fulfillment/warehousing logistics consulting
Experience in Six Sigma, Lean manufacturing efforts, warehousing, and/or fulfillment/distribution centers
Experience with AutoCAD, SketchUp
Experience with Warehouse Management Systems (WMS)
Working knowledge of ISO:9001, GMP, and FDA guidelines
Strong numerical, analytical, and conceptual skills; logical thinker
High degree of accuracy; an eye for detail; accountable
Effective communication with business partners both local and remote; excellent communication skills; the ability to handle multiple competing priorities; and a strong customer focus
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