Operations Analyst jobs at Stord - 430 jobs

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Commercial Operations Analyst I plays a critical role within the Commercial Operations team by providing foundational support for the deal desk and sales management functions. This position is integral to facilitating efficient deal execution and achieving team objectives through the management of pricing strategies, order forms, contract vehicles, and the coordination of deal progression to completion. Additionally, the role emphasizes driving process improvements, maintaining data integrity, and delivering actionable insights to inform strategic decision-making. Responsibilities: Assist in streamlining deal desk processes by collaborating with sales leadership, field teams, and operations to identify and resolve bottlenecks in deal execution. Manage the order management process by preparing order forms, managing quote approvals, ensuring alignment with cooperative contract vehicles, resellers, and distributors, and adhering to established guidelines. Perform pricing analyses under the guidance of senior team members, contributing to optimized deal structuring and alignment with financial metrics. Assist in the development and maintenance of dashboards and tools that enhance visibility into deal performance, ensuring data accuracy and alignment with team objectives. Ensure compliance with standard booking metrics through accurate deal data review and adherence to revenue recognition guidelines. Contribute to the identification of process improvement opportunities within the commercial operations workflow to support scaling efforts. Maintain CRM (Salesforce) data integrity, ensuring accurate and consistent information across sales and operations systems. Provide routine analysis and reporting to support deal desk operations and address specific ad hoc requests from sales management or leadership. Requirements and Preferred Experience: Bachelor's degree in Business, Finance, Accounting, or a related discipline is required. A minimum of 2 years of experience in deal desk operations, sales operations, finance, or a related field is preferred. Relevant internships or academic projects may be considered. Familiarity with B2B SaaS deal structures or similar environments is preferred. Strong problem-solving skills, with a focus on learning and applying established guidelines to resolve routine challenges. Curiosity about emerging technologies, including artificial intelligence (AI), and their potential to improve operation processes and decision-making. Ability to adapt to a fast-paced environment and manage evolving priorities with guidance from the manager. Clear written and verbal communication skills to articulate findings (e.g., pricing and deal structures) and collaborate effectively within the team. Proficiency in Google Suite (or Microsoft 365) and basic knowledge of Salesforce or other CRM systems is preferred. Familiarity with operational tools (e.g., CPQ, Tableau, Outreach) and quoting tools is highly preferred. Compensation: Chicago, IL: $65,000 - $78,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $65K - $78K Apply for this Job

Job Title: FP&A Analyst / Senior Analyst Report To: Vice President, Strategic Finance FLSA Status: Exempt We are seeking a dynamic and experienced FP&A Senior Analyst to join our finance team at a private equity-backed company experiencing record demand and rapid capacity expansion. Reporting to the Vice President, Strategic Finance, the position offers significant visibility to executive leadership, the Board, our private equity sponsor, and lenders. The ideal candidate will excel in building robust financial models, delivering actionable insights, and managing recurring reporting processes that directly support both day-to-day operations and long-term strategic decision-making. This is a unique opportunity to gain PE portfolio company experience in a fast-paced, entrepreneurial environment. Key Responsibilities The core responsibilities of this role include: Budgeting and forecasting: Participate in the development of annual budgets, quarterly forecasts, and long-range financial plans, ensuring alignment with organizational goals and incorporating historical data, trends, and business drivers. Sponsor & lender reporting: Prepare monthly reporting packages for the private equity sponsor, support quarterly Board presentations, and manage lender reporting requirements including covenant calculations and compliance schedules. Develop and maintain financial models: Build sophisticated models for scenario analysis, ROI evaluations, investment opportunities, and variance analysis to forecast financial performance and identify risks/opportunities. Conduct in-depth financial analysis: Analyze financial data, performance metrics, and KPIs to provide insights on manufacturing performance, revenue drivers, and operational efficiencies, including variance analysis and commentary on business trends. Prepare and present reports: Generate daily/monthly/quarterly management reports, dashboards, and ad-hoc analyses to support executive decision-making and strategic planning. Collaborate across teams: Partner with cross-functional departments, executive leadership, and business units to gather financial inputs, evaluate initiatives, and drive performance improvements. Monitor performance and risks: Track key financial metrics, identify emerging trends or issues, and recommend solutions to optimize assets, investments, and cost-saving opportunities. Drive process improvements: Evaluate and implement enhancements to FP&A tools, systems, and methodologies to increase efficiency and accuracy. Qualifications Bachelor's degree in Finance, Accounting, or a related field (Master's or CFA/CPA preferred). 3-7+ years of progressive experience in FP&A, financial analysis, or related roles. Proven track record in a fast-paced environment. Required Skills Advanced proficiency in Microsoft Excel and BI tools (e.g., Tableau, Power BI, or similar). Strong analytical and problem-solving abilities, with attention to detail. Excellent communication and presentation skills for conveying complex financial information to non-financial stakeholders. Leadership and collaboration skills to manage projects and work cross-functionally. Ability to multitask in a dynamic setting and adapt to changing priorities.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role The Senior Recruiting Analytics Consultant is a builder, operator, and trusted advisor. You will work closely with Recruiting, People, Finance, and executive stakeholders to architect recruiting analytics that are scalable, accurate, and decision-oriented. As an early member of the People Analytics function, you'll operate with a high degree of ownership and influence. Designing data models and pipelines, translating ambiguous questions into structured analyses, and delivering executive-ready insights that connect recruiting performance to business outcomes. This role requires strong technical depth, sound judgment, and the ability to bring clarity to complex, evolving problems through data and narrative. What You'll Be Working On Design and maintain recruiting data models, pipelines, and ETL across ATS and HR systems Integrate recruiting data with People and Finance data to enable demand modeling, capacity planning, and forecasting Establish standards for recruiting data quality, definitions, and governance Partner with Recruiting leadership to model hiring demand, recruiter capacity, and performance Build standardized dashboards and analytical frameworks for pipeline health, time-to-fill, efficiency, and hiring quality Translate recruiting metrics into insights that inform prioritization, tradeoffs, and workforce planning decisions Act as a trusted advisor to senior leaders and executives on recruiting performance and strategy Present executive-ready insights with clear narratives, recommendations, and business implications Design and deliver intuitive dashboards and visual storytelling using modern BI tools What You'll Bring to the Team Deep experience in Recruiting Analytics Strong data modeling and data engineering experience, including building and maintaining ETL pipelines Proven expert-level consulting and advisory experience with senior leaders and C-suite stakeholders Experience with visualization platforms such as Tableau, Power BI, Sigma, or Metabase Hands‑on experience with recruiting and HR systems such as Ashby, Workday, and/or Rippling Exceptional ability to communicate complex analyses clearly to non‑technical audiences Experience with statistically sound analysis using R or Python A bias towards action with an innate curiosity to learn Benefits Industry competitive pay Restricted Stock Units in a fast growing, well‑funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short‑term and long‑term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $165,000 -$200,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr

MatchPoint is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise. We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you! Role: Project Support Analyst Location: Rosemead, CA (Hybrid - Tuesday and Wednesday) Contract: 1 year - likely to extend Rate : $50 to $52 /hr w2 The Project Analyst supports the delivery of Information Technology (IT) and Operational Technology (OT) projects within a utility environment. This role partners with Project Managers, engineering teams, operations, cybersecurity, and vendors to support planning, execution, tracking, and reporting across initiatives that enable grid operations, enterprise systems, and field technologies. The Project Analyst plays a key role in ensuring projects follow utility governance, security standards, and regulatory requirements while meeting schedule, cost, and quality objectives. Required Qualifications Bachelor's degree in Business, Information Systems, Engineering, or a related field. 2-5 years of experience supporting IT, OT, or technology-driven projects. Experience working in structured or regulated environments. Familiarity with project management methodologies (Waterfall, Agile, or hybrid). Proficiency with project and collaboration tools (e.g., MS Project, Smartsheet, Jira, SharePoint). Strong organizational, analytical, and documentation skills. Effective written and verbal communication skills. Preferred Qualifications Experience in a utility, energy, or critical infrastructure environment. Exposure to OT systems such as SCADA, ADMS, OMS, AMI, or field/telecom technologies. Understanding of IT/OT cybersecurity considerations. Key Responsibilities Project Planning & Coordination Support planning activities for IT/OT projects, including scope definition, schedules, milestones, and dependencies. Coordinate project tasks across IT, OT, engineering, operations, cybersecurity, and vendor teams. Schedule, Cost & Resource Tracking Maintain project schedules and dashboards; monitor progress against approved baselines. Track project financials, including budgets, forecasts, accruals, and invoices. Support resource planning and effort tracking across internal and external teams. Reporting & Documentation Develop and maintain project documentation such as charters, work plans, risk and issue logs, change requests, and decision logs. Prepare weekly, monthly, and executive-level status reports. Ensure documentation aligns with utility PMO standards, audit requirements, and regulatory expectations. Risk, Issue & Change Management Identify, log, and monitor project risks and issues; assist with mitigation planning and escalation. Support change control processes, including impact analysis and approval workflows. Track interdependencies between IT and OT workstreams and highlight potential impacts. Stakeholder & Vendor Support Act as a coordination point between business stakeholders, IT/OT teams, and third-party vendors. Support meeting facilitation, including agendas, materials, and meeting minutes. Assist with vendor deliverable tracking and compliance with contractual requirements. Governance, Security & Compliance Support adherence to SDLC, IT/OT governance frameworks, and utility policies. Assist with cybersecurity, NERC, and regulatory documentation and review processes (as applicable). Support audit readiness and evidence collection for project activities. ***************************** MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Sales Operations Analyst is a part of OpenGov's growing Revenue Operations team which owns strategy and programs across all GTM functions. This role will work cross-functionally across multiple Sales functions, Finance, Marketing, and Business Technologies to help scale OpenGov growing OpenGov sales teams in all things reporting, systems, and processes. You will primarily focus on partnering with our Sales leadership team to help standardize internal sales processes, sales reporting, forecast and operating cadence, and our month-end close process designed to provide insights into the team's achievement of goal, month over month. Responsibilities: Partner with sales leadership to analyze and identify opportunity areas for streamlined processes to support a growing sales organization. Revamp, and continuously maintain our sales processes in Salesforce to ensure our systems support robust reporting and workflows that help our Sales teams be more productive Develop our strategy for sales pipeline generation and maintenance including evaluating our current practices for prospecting, building out sales process to ensure pipeline is maintained, and establishing SLAs for opportunity progression Tighten up our weekly forecasting cadence to provide better insights back to our Sales team, across GTM Leadership, and to our partners in Finance Support all sales reporting developed in Salesforce and work cross-functionally with our Business Intelligence team to identify and maintain a more robust set of KPIs measured monthly in our BI platform Requirements and Preferred Experience: BA/BS degree in Business, Finance, Computer Science, or other related fields 3+ years of experience in field operations, similar experience in analytical/ strategy roles within a growing go-to-market organization, or finance / consulting background Ability to execute at a strategic level as well as dig into the details and lead projects from conception to completion Adept analyst with a strong ability to bring together disparate data sources to drive meaningful analysis Experience working with management and leadership teams to provide actionable insights Self-motivated, creative, results-driven, solution-oriented, driven to succeed Crisp written communication and verbal communication skills; ability to highlight and collaborate on areas for improvement Quantitative Skills; Proficiency in Microsoft Excel and experience using multiple data sources, enriching data to complete analyses - experience with Salesforce is a plus Compensation: $80,000 - $95,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $80K - $95K Apply for this Job

A leading sports tech company in San Francisco is seeking a Senior GL Accountant to enhance their financial reporting and compliance processes. The ideal candidate will have at least 4 years of accounting experience, a strong understanding of US GAAP, and knowledge of systems like Netsuite. You'll play a critical role in the financial close activities and help drive the company's public readiness. This position offers a hybrid work model, requiring three days in the office and two days remotely. #J-18808-Ljbffr

Unlock's mission is to unleash the power of home equity to enrich people's lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We're not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control. About the role The Investment Operations Analyst is responsible for executing and managing day-to-day operational processes that support asset origination, funding, settlement, valuation, and investor reporting activities. This role partners closely with Asset Management, Finance, Treasury, and Capital Markets to ensure accurate, timely, and compliant processing of investment operations. The Investment Operations Analyst plays a key role in maintaining operational continuity, supporting transaction execution, and strengthening the scalability and reliability of investment operations. What you'll do Process daily funding requests for assets. Manage asset verification for funding, initiate requests to facility partners, and partner with the Treasury team to ensure timely release of funds to the title company. Monitor and validate all asset related cash transactions and asset transactions Run daily settlements for assets that have been repaid and process settlements to investors Monitor processes that manage and monitor weekly valuations and notable credit changes in our assets Monitoring and reporting on collateral custody status with our collateral agents Run finance related daily operations for Unlock's originations and secondary transactions with investors including Trade Ticketing & Settlement, Collateral Review & Movement, Daily asset fundings, Investor Reporting, Ad-hoc investor data and analysis requests Partner with developers regarding requirements, discuss proposals, and implement new solutions that improve our process and capabilities Maintain tools and dashboards used to streamline Investment Ops functions and analyses Provide feedback to senior technical developers to continuously iterate on and improve existing workflows What we're looking for 5+ years of professional experience in a Finance Operations role or Middle Office Position High degree of proficiency and autonomy in Excel Passion and ability for self-automation using some combination of Excel Macros, SQL, VBA, Python and Tableau Strong oral and written communication skills Strong attention to detail Strong analytical and critical thinking skills Experience in Finance, MBS, Real Estate, Lending, Trading, and/or Treasury is a plus Advanced experience with SQL or other technical tools preferred Experience working in an Operations capacity on a Trading Floor, Asset Manager, and/or Treasury function preferred What we offer Discretionary time off for rest and recharge Comprehensive health plans covering medical, dental, and vision, fully funded by us 4% employer match to your 401(k) contributions Dynamic and inclusive work environment that fosters innovation and growth Ongoing professional development and career advancement opportunities Flexible work arrangements and a strong emphasis on work-life balance Target base compensation is $90,000 - $100,000 annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock's Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options and paid time off. Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. Department: You will be joining a high-impact Tiger Team tasked with building our next-generation AI-first Forms Platform. This is a small, agile core team (Backend, Frontend, QA, SRE) operating with a startup mentality within the larger engineering organization. We value speed, autonomy, and the intelligent use of AI to solve complex automation problems Job Summary:We are seeking a detail-oriented Legal Forms Quality & Operations Analyst to manage the lifecycle of our forms library. You will be responsible for monitoring government agencies (USCIS, State Courts) for form updates, validating the accuracy of our AI-driven field mapping, and creating the specifications that our engineers build against. Because our engineering team is focused on high-velocity coding, you will act as the operational shield, ensuring that Support and Implementation teams are trained on new forms and that no outdated content reaches our clients. You will lean heavily on AI tools to summarize regulatory changes and compare form versions to speed up your workflow.Responsibilities Content Surveillance: Proactively monitor federal (USCIS) and state court websites for updates to critical legal forms, ensuring Filevine is never behind on compliance. AI Validation: Review and validate the output of our "AI auto-mapping" models, correcting logic errors and ensuring fields map correctly to Filevine project data (e.g., verifying that "Alien Registration Number" maps to the correct database field). Spec Creation: Translate complex legal form logic (e.g., "If box A is checked, page 4 is required") into clear, actionable technical specifications for the engineering team. Support Coordination: Act as the primary liaison for the Support and Implementation teams, creating documentation and training materials to resolve customer form issues without escalating to engineering. Golden Dataset Management: Curate and maintain the "Golden Datasets" (perfectly filled example forms) used by QA to test the system before every release. Risk Mitigation: Conduct final compliance checks on high-stakes forms (like Immigration I-140s) to prevent "P1 incidents" and reduce operational risk for our enterprise clients. Process Optimization: Use AI tools to rapidly compare old vs. new PDF versions and generate change logs, reducing the time it takes to spec a new form by 70%+. Qualifications Bachelor's degree in Legal Studies, Political Science, or related field (or equivalent paralegal experience). 3+ years of experience as a Paralegal, Legal Operations Specialist, or in a compliance role, preferably with exposure to Immigration, Family Law, or Workers Comp. Technical Aptitude: Comfort working with data mapping, Excel/spreadsheets, and learning new software tools. You don't need to code, but you need to understand logic (If/Then statements). Attention to Detail: Uncompromising standards for accuracy. You will be the final line of defense before a form goes to a lawyer. AI/Tech Curiosity: A strong desire to use AI tools (ChatGPT, Claude, specialized legal AI) to summarize documents and automate research tasks. Communication: Ability to explain complex legal requirements to technical software engineers clearly and concisely. Agile Familiarity: 1 to 3 years experience working with product or engineering teams in an agile/scrum environment is a plus. Compensation Information: $80,000-100,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at ****************** Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy. Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

About Us: Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world's first AI-native hospital information system. This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it - from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients - Lunar's software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare - something so consequential and ambitious that most people believe it to be impossible. Backed by Silicon Valley's preeminent venture capital firms, we believe in the power of a small, high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers. We are looking for a Hospital Operations Analyst to tackle critical operational challenges and drive successful implementations with our hospital partners. Join us to optimize workflows, improve efficiency, and help shape the future of hospital operations with innovative technology. Over the next 6 months, here are some ways you can make an impact: Own High-Impact Initiatives: Drive critical projects related to implementation of our platform with partner health systems Optimize Hospital Workflows: Identify and execute on opportunities to streamline hospital workflows, leveraging Lunar's enhanced capabilities Scalability & Standardization: Ensuring implementations are not just one-off successes but scalable across multiple hospital partners. Change Management: Support hospital teams through workflow transitions by providing training, guidance, and best practices to ensure successful adoption of Lunar's platform. Advance Patient-Centered Care: Contribute to a mission-driven company by building the operational foundation that empowers hospitals to deliver higher-quality, more efficient care Your Experience: Communication Skills: Exceptional written and verbal communication skills, with the ability to describe clinical workflows, train users, and collaborate across teams Craftsmanship: Committed to excellence, approaching work with precision, care, and a deep sense of craftsmanship to deliver high-quality outcomes Entrepreneurial mindset: Proactively identifies and seizes opportunities, solving novel, high-ambiguity challenges with first-principles thinking, resourcefulness, and a bias for action Experience Level: A minimum of 5 years of professional experience, 2-3 years healthcare-related experience Mission Driven: A passion for making a meaningful impact in the healthcare industry Lunar supports a flexible hybrid work environment. We encourage in-person collaboration with an expectation of working onsite three days a week. Our approach is designed to offer the flexibility of remote work while fostering the creativity and connection that come from face-to-face time with the team. At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We're passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Certify:At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About the role:As an Operations Analyst, you will work closely with your team lead to manage the day-to-day tasks of processing provider credentials, licenses and payor enrollment applications. You will work cross-functionally with many teams to guarantee the smooth running of operations. This is a fully remote position.What you'll do: Research, interpret, and evaluate information relevant to provider licensure and continuing medical education in the United States Complete applications for provider credential, licensure or payor enrollment on behalf of Certify customers Validate and authenticate information updated on the credentialing, licensing platform and ensure 100% accuracy Interact with providers and clients over email whenever additional information may be required Assist with monitoring or new client implementation projects as needed Summarize your research findings and draft them in clear and concise guideline documents for Certify customers Assist with other ad hoc projects as needed What you'll need: Fluency in English Experience in Credentialing is a must. A bachelor's degree or equivalent years of work experience The ability to conduct large volumes of research, particularly via Google Strong attention to detail Have sound knowledge of Microsoft Office and Google applications Excellent written and verbal communication skills The ability to meet deadlines and work under pressure At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.

Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could. Please apply in the following link: ******************************************************************** Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale. Website: ******************** Overview / Sales Deck: ************************************************* Recorded Demo: ************************************************************************ We believe that… Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere. Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us. Communication. Consistent feedback is key - we are addicted to learning and getting better. Transparency. What one of us knows, all of us should know. Self-Improvement. Every new mistake is a learning opportunity. Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive. The Role The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management. OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain - a catalyst for the Director to achieve their department's overall objectives. Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes. The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind. That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities. Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company. Who We Want Operations Analysts (OAs) are very flexible, hybrid partners that have a high growth trajectory and can thrive (with proper coaching) in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022. We are looking for OAs who can harness both the humble trait of being coachable and the ambitious trait of constantly desiring learning. The spirit animal of a junior OA is a sponge. And, over time, they will evolve with more learning, experience, and responsibility. There are 3 key areas we will focus on growing the skillset of an OA to prepare them for a promotion to Operation Manager: Operations Management, Client Management, & Product Ownership. See job description for Operations Manager for more context on these skills. Working Times: US (EST or PST) Hours 2022: $60,000 annual OTE (base + bonus) + equity! Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks. Healthcare Benefits (or Stipend Option) Flexible Work Schedule / Unlimited Vacation Days Work Remotely Additional Information ********************************************************************

Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could. Please apply in the following link: ******************************************************************** Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale. Website: ******************** Overview / Sales Deck: ************************************************* Recorded Demo: ************************************************************************ We believe that… Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere. Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us. Communication. Consistent feedback is key - we are addicted to learning and getting better. Transparency. What one of us knows, all of us should know. Self-Improvement. Every new mistake is a learning opportunity. Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive. The Role The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management. OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain - a catalyst for the Director to achieve their department's overall objectives. Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes. The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind. That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities. Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company. Who We Want Operations Analysts (OAs) are very flexible, hybrid partners that have a high growth trajectory and can thrive (with proper coaching) in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022. We are looking for OAs who can harness both the humble trait of being coachable and the ambitious trait of constantly desiring learning. The spirit animal of a junior OA is a sponge. And, over time, they will evolve with more learning, experience, and responsibility. There are 3 key areas we will focus on growing the skillset of an OA to prepare them for a promotion to Operation Manager: Operations Management, Client Management, & Product Ownership. See job description for Operations Manager for more context on these skills. Working Times: US (EST or PST) Hours 2022: $60,000 annual OTE (base + bonus) + equity! Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks. Healthcare Benefits (or Stipend Option) Flexible Work Schedule / Unlimited Vacation Days Work Remotely Additional Information ********************************************************************

Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for a highly analytical and detail-oriented Fraud Operations Analyst - Contract to Hire, to join our dynamic Fraud Ops team. This is a 12-week contract role with the possibility of conversion to full-time depending on performance and business needs. Conversion is not guaranteed. What you will do: Protect the integrity of our games and user community by monitoring and analyzing suspicious player activity for potential fraud, taking immediate action to mitigate losses when necessary. Review user wallet transactions (deposits and withdrawals), as well as relevant play activity for potential fraud on a daily basis to ensure user accounts (profiles and balances) are appropriately maintained. Utilize various tools, systems, and reports to detect and uncover fraud trends, as well as to measure, track, and communicate with management. Stay current with fraud and user behavior trends, identifying new methods for detection and prevention in order to share insights across departments and implement recommendations. Support management and internal teams on ad hoc requests and fraud reviews as needed. Work collaboratively with other departments to develop and optimize fraud-related processes, as well as related policies and best practices. Ensure compliance with anti-money laundering, including Know Your Customer (”KYC”) and gaming regulations, as well as the integrity of our games and contests by monitoring activities that may violate our terms of service. Partner with the Customer Support team to develop and implement protocol and training for reviewing and resolving support issues pertaining to identity verification, document authentication, user deposits / withdrawals, chargebacks, suspicious user behavior, and investigations. Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems, as well as back-office processing systems around payment operations and support. What you will have: 1 - 3 years of relevant experience in a Fraud, Risk Operations, or related role. Bachelor's degree in a related field or equivalent education and experience. Knowledge of Daily Fantasy Sports, Gaming, and/or payment processes in the DFS / gaming industry. A self-starter with strong analytical skills and exceptional attention to detail; highly organized and detail-oriented with exceptional follow-through -- emphasis on accountability and ownership. Ability to work in a fast-paced startup environment and adapt to an evolving industry. Investigative curiosity and strong organizational skills. Ability to work a hybrid remote and in-office schedule that may include weekends. Ability to interpret data and behaviors. A full understanding of our mission and values at Sleeper. Benefits are not provided during the contract period. What we offer Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base wage range and/or a general description of benefits and other compensation applicable to the role. For this role, the contract pay rate is $24.04 per hour. Benefits are not provided during the contract period. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: ***************

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. Instawork's on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We're working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution, and the Instawork Robotics Data Ops Analyst will be at the center of this cutting-edge data collection effort. Who You Are: An early career professional, with between 1 and 5 years of work experience. Analytical, with proficiency in spreadsheet-based data analysis and experience or a willingness to learn SQL and other data tools. A builder who is excited to use AI tools to create custom solutions for internal and external customers. A Problem-Solver who enjoys tackling challenges and is motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem. A fast learner who is eager to work on the frontiers of robotics. Nice-to-haves: A Master's degree in a business or technical field Experience with large-scale data collection operations Experience in robotics or physical AI Experience at an early-stage or mid-stage startup Comfort and presence working directly with external partners or customers What You'll Do: Analyze Feature Performance - Assist in monitoring and communicating the performance of our data collection efforts by tracking key metrics, analyzing user behavior, and summarizing insights for the team. Champion the User Experience - Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap. Pro activation and coordination - Organize, train, and problem-solve on behalf of the Instawork Pros performing data collection activities Cross-Functional Collaboration - Work closely with robotics leadership, other members of the data ops team, QA, and engineering to ensure alignment from concept to deployment. For CA Based Applicants: The base salary for this position is between $100K to $140K This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: Variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity #LI-Onsite #LI-CR2 Our Values Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don't shy away from uncomfortable conversations, instead building trust through honest and direct feedback. Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it's OK to be wrong, so long as we learn from our mistakes and course correct! Always Be Learning We're a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation's leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies-and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we're doing it at scale. Join our team to help us build something that matters! We're looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at ************************ Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience. Who You Are: An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations. A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle. Curious about AI: You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences. Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis. A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem. Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important. Collaborative & Hands-On: You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback. What You'll Do: Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features. Contribute to Product Development: Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement. Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team. Champion the User Experience: Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap. Streamline Team Operations: Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations. Nice To Have: Familiarity with Automation Tools: Any experience playing with tools like Zapier or other no-code/low-code platforms is a bonus. Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker. Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment. Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management). For CA based applicants: The base salary for this position is $80,000 - $100,000 This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity A variety of factors are considered when determining someone's compensation including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above. Our Values Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don't shy away from uncomfortable conversations, instead building trust through honest and direct feedback. Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it's OK to be wrong, so long as we learn from our mistakes and course correct! Always Be Learning We're a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation's leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies-and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we're doing it at scale. Join our team to help us build something that matters! We're looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at ************************ Personnel Privacy Policy

About the team LLM Global Data is a team focused on producing international data for LLMs. For the training of large models, data is the lifeline of model quality - and the Global Data team is working closely with technical, product, and operations teams to ensure effective data production strategies and execution management. As a key member of our LLM Global Data Team, the LLM Training Operations Analyst will play a pivotal role in managing the intricate processes involved in training large language models (LLMs) with diverse coding datasets. This role focuses on overseeing and improving operational workflows, primarily for code-related projects, ensuring they are delivered with high quality and efficiency. Key Responsibilities and Duties: - Project Management: Lead and manage multiple coding-focused LLM training projects, ensuring timelines, quality standards, and objectives are met. Track project progress, identify risks, and implement corrective actions as necessary to keep projects on course. Build and maintain strong relationships with product managers, engineers, researchers, data annotators, and other cross-functional team members. Communicate project updates, address concerns, and align expectations to ensure successful project outcomes. Coordinate meetings and discussions with global teams to ensure seamless project execution and work with external vendors and trainers per project demands. - Workflow Design and Management: Design, manage, and optimize workflows for coding-focused LLM training projects, including training design, QA processes, and performance tracking to meet project needs. Collaborate closely with product managers, engineers, and cross-functional teams to ensure alignment on quality metrics and project expectations. - Operational Improvement: Conduct quality and productivity improvement experiments to enhance operational processes for code-related training data. Lead and support general annotation operation improvement initiatives across various data domains. Develop and maintain technical guidelines and casebooks to support consistent, high-quality data production. - Data Checking and Analysis: Design and implement data analysis strategies for LLM coding projects. Analyze annotation quality, model performance, and dataset coverage using statistical and programmatic methods. Identify data gaps and failure patterns through slice-based evaluations and error analysis. Use Python (Pandas, NumPy, Matplotlib) and SQL to generate insights and support model training operations. Collaborate with researchers to inform training strategies and data improvements. - Team Leadership and Collaboration: Provide mentorship and guidance to team members, helping to develop their skills and ensuring the delivery of high-quality outputs. Foster a collaborative environment where team members can share knowledge and best practices to improve overall performance. Minimum Qualifications: - 3+ years of experience in project or operations management roles. - Experience with programming languages such as Python, Java, Go, or C, acquired through coding projects, or technical, project manager, or scrum master roles in software engineering teams. - Strong communication and problem-solving skills with the ability to understand and convey code-related concepts effectively. - Strong project management skills, with the ability to design, manage, and optimize complex workflows. - Ability to balance independent judgment with collaborative teamwork in a fast-paced, project-based environment. Preferred Qualifications - Experience in RLHF annotation and working with leading AI/LLM companies on technical projects. - Experience with codebases and understanding of software development processes, coding best practices, and version control systems (e.g., Git). Familiarity with full-stack concepts, including front-end interfaces, back-end logic, and database integration. - Proven ability to lead and mentor junior team members in data-related or AI/LLM projects. - Deep interest in LLMs, computational thinking, and ability to adapt to a high-intensity work environment. - Enthusiasm for learning, engaging with diverse technical case studies, working with global teams, and comfort with technology tools that enhance project performance. - Proficiency in Mandarin Chinese (reading and speaking) to effectively communicate with Chinese-speaking global teams.

About the team Seed Global Data is a team focused on producing international data for LLMs. For the training of large models, data is the lifeline of model quality - and the Global Data team is working closely with technical, product, and operations teams to ensure effective data production strategies and execution management. As a key member of Seed Global Data team, you will manage and deliver high‑quality LLM training projects with precision and efficiency, ensuring operational processes support scalable and reliable data production. You will also mentor and upskill team members, elevating performance and output. - The LLM Training Operations Analyst orchestrates end‑to‑end LLM training workflows, integrating evaluation practices at every stage and translating ambiguous requirements into executable tasks through robust QA and cross‑functional collaboration. Key Responsibilities and Duties: - Project & Workflow Management: Design, run, and optimize multiple LLM training workflows; own timelines and quality protocols through effective collaboration with researchers, product managers, and internal/external training teams. Offer flexible availability to accommodate discussion meetings with global teams. - Prompt Engineering & Automation: Craft and refine prompt engineering frameworks and scripts for training, evaluation, and workflow automation to improve model outcomes and operational efficiency. - Data Analysis & Reporting: Analyze operational data and build dynamic dashboards; compile quantitative and qualitative reports to inform high-value, strategic insights congruent with organizational goals. - Operational Improvement & Standardization: Run quality and productivity experiments; develop living guidelines that establish and iteratively refine standard operating procedures. - Task Specs: Document clear task specifications, including inputs, outputs, constraints, and context. - Team Mentorship and Collaboration: Develop team capabilities through coaching; promote knowledge sharing and best‑practice adoption for high‑quality delivery. Minimum Qualifications: - 3+ years of experience in project/operations management or data operations for ML/LLM programs, with exposure to evaluation design and QA methodologies. - Hands-on data analysis using AI tools and low/no-code platforms (e.g., Airtable, Lark Base) and spreadsheets for dashboard building and rapid iterations. - Experience with LLM Ops running training/evaluation projects and applying prompt engineering for model and workflow optimization. - Ability to define task specifications, acceptance criteria, and quality metrics, complemented by strong process documentation skills. - Seasoned communication skills and cross-functional alignment capabilities in a fast-paced, project-based environment. Preferred Qualifications - Demonstrated portfolio of role-aligned projects with exceptional outcomes with links or case studies. - Proficiency with Python (Pandas, NumPy, SciPy) for analysis scripting and SQL for data extraction. - Hands-on experience with experimental design (A/B testing, sampling, hypothesis testing). - Ability to design rubrics, scoring systems, and error taxonomies. - Experience running human evaluation programs (guidelines, rater training, adjudication, QA) and managing vendor operations. - Background in Data Science, Machine Learning, Human-Computer Interaction, or Statistics. Note: This role requires a test prior to interviews.

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment. About the Role We are seeking experienced, senior-level analysts who specialize in one or more of the following areas: Content Integrity & Scaled Enforcement - Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale. Emerging Risk Operations - Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape. In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations. We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. In This Role, You Will: Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks). Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data. Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies. Build feedback loops from casework to inform product, engineering, and policy improvements. Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors. Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups. Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics. Train and support vendor teams, ensuring consistent quality and alignment with OpenAI's trust and safety standards. You Might Thrive in This Role If You: Have 5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment. Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. Thrive in ambiguous, high-autonomy environments and balance speed with diligence. Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI's products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI's safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. About the Role We're looking for experience Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You'll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You'll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. In This Role, You Will: Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements. Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations. Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage. Conduct quality reviews and provide feedback to improve consistency across global teams. Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements. Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations. Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed. You Might Thrive in This Role If You: Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations. Have experience working in incident response, law enforcement response, or escalations management. Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. Thrive in ambiguous, high-autonomy environments and balance speed with diligence. Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.