Operations Analyst jobs at Stord

Epic Professional Billing certification required 100% remote up to $115k DOE The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing. Responsibilities Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows Troubleshoot and resolve issues, conforming to client change control and change management policies Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements. May be required to participate in 24-hour on-call rotations Participate in project planning and manage applicable responsibilities Facilitate and participate in team meetings and work groups Minimum Requirements BA with 5+ years' revenue cycle operational experience in healthcare setting 3+ years Epic HB/PB Analyst experience with current Epic certification

Technical Analyst (Full Time, Contract; Hybrid, Night Shift in Bristol, Connecticut) Optomi, in partnership with a leading media and entertainment provider, is seeking a highly skilled Technical Analyst to serve as the first point of contact for incidents within a 24x7 operations environment. In this role, you'll gather and analyze incident details from callers or monitoring alerts, perform Tier 1 troubleshooting, and escalate issues to Level 2 or Incident Management when needed. You'll work within ServiceNow, Jira, Confluence, Teams, PagerDuty, Datadog, BigPanda, and other monitoring platforms to track incidents, document timelines, scribe during active events, and ensure procedures are followed throughout the incident lifecycle. This position plays a critical role in supporting production teams-maintaining accurate documentation, monitoring service health, and helping ensure high service availability across complex media delivery workflows. Training: 4-6 weeks training - will work 2pm -10pm on site After Training: Thursday 12AM -6AM Thursday 6PM - Friday 6AM Friday 6PM - Saturday 6AM Saturday 6PM - Sunday 6AM Responsibilities: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Capture, analyze, and document incident details through calls, Slack messages, and monitoring alerts to determine scope and impact. Provide Tier 1 troubleshooting and escalate issues to Level 2 support or Incident Management when necessary. Monitor service-health platforms such as Datadog, BigPanda, Teams, PagerDuty, and email to proactively identify issues. Work tickets and track incidents in ServiceNow, Jira, and Confluence, ensuring accurate documentation throughout the lifecycle. Collaborate with technical support, engineering, and media specialists to support production workflows and enhance issue resolution. Apply today if your background includes: 1-2 years working in a 24x7 IT call center or helpdesk, handling real-time user issues and incident intake. Hands-on experience fulfilling service requests and performing front-line troubleshooting for technical problems. Practical use of ITSM tools such as ServiceNow, Jira, PagerDuty, and Confluence for ticketing and incident tracking. Exposure to monitoring or observability platforms like Datadog, BigPanda, Conviva, Grafana, or Splunk. Ability to work under pressure, manage urgent priorities, and support high-visibility production teams. Strong communication skills with experience interacting effectively with stakeholders, peers, and end users, both verbally and in documentation.

Job Title: Training and Project Support Analyst Employment Type: Full-time Pay Range: $37.15 - $46.44/hr Who We Are Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Clutch elevates its employees by building on their strengths and promoting work-life balance. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of connection, optimism, drive, evolve, and curiosity. Overview of Opportunity The Training and Project Support Analyst plays a dual role within our Learning & Development team: half instructor/facilitator, half project coordinator. This person delivers client-facing training and contributes to curriculum development while also coordinating and tracking the progress of L&D initiatives to support the Director of Learning & Development. This is an ideal opportunity for a professional who thrives in both client-facing work (delivering engaging learning experiences) and operational work (organizing projects, documentation, and deliverables). This role offers opportunities for growth into senior instructional design, facilitation lead, or program management positions as the Learning & Development division expands. The Training and Project Support Analyst is a part of the Learning & Development team and will report to the Director, Learning & Development. What You'll Do Training and Facilitation Deliver in-person and virtual training sessions for clients, ensuring an engaging, high-quality learning experience. Assist in conducting needs assessments and instructional analyses to align training programs with organizational goals. Develop and refine training materials, scripts, storyboards, and supporting documentation. Incorporate adult learning principles and interactive methods into curriculum design. Support performance-based measurement assessments to evaluate instructional effectiveness. Stay current on adult education trends, training technologies, and learning strategies to continuously improve content delivery. Project and Program Support Assist the Director of Learning & Development in planning, organizing, and tracking training and organizational learning projects. Develop and maintain project plans, schedules, and task lists for Clutch initiatives. Coordinate program logistics, including events, materials, facilities, and virtual session support. Prepare project reports, status updates, communications, and deliverables for internal and client stakeholders. Contribute to the development and organization of training systems, templates, and standard operating procedures for training documentation and project workflows. Draft and coordinate project communications, including emails, letters, and memos to a variety of internal and external partners and customers. Perform other duties as assigned. This may be a great fit for you if you have... Excellent verbal and written communication skills and enjoy presenting to groups. Experience collaborating with experts to design and implement effective training and development programs. High comfort level with managing multiple priorities and projects at once. High comfort level with organizing details, tracking progress, and keeping others informed. Experience with multimedia training platforms and virtual facilitation tools (such as Lucid, Miro, and Teams). Skills to research and evaluate training options and alternatives. Strong time management skills and a proactive approach to meeting deadlines. Expertise in Microsoft Office Suite and comfortable learning new software tools. Extras we love! 3+ years of related experience in training, instructional design, and/or project coordination/support. Certified Professional in Learning and Performance (CPLP) or similar credential highly desirable. Experience in a consulting or client-facing environment. Experience with learning management systems, e-learning tools (e.g., Articulate, Rise, Captivate), and/or project tracking software (e.g., Monday, Asana, Smartsheet). Physical Requirements Works in-person at least four days per week. Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, printer, and phone. May occasionally need to bend, squat, and lift up to 40 pounds. Ability to travel to regional event sites on a regular basis and occasionally travel to out-of-area events. Why Us? Meaningful work with a people-first approach. We believe in an optimistic, positive culture that connects good people with good work. We provide continuous growth and development opportunities. We offer benefits packages that include Health, Dental, Vision, and Life Insurance along with a 401K option. Generous paid time off, including 11 holidays Our Commitment Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment. Equal Employment Opportunity Statement Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Clutch is committed to providing veteran employment opportunities to our servicemembers. Accommodation Statement Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter. Other Employment Disclaimers Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch's personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Clutch participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For more information about E-Verify, please go to *********************

Infor Finance ERP Analyst 100% Remote Unable to provide sponsorship now or in the future Our client is a leading healthcare organization looking to bring on an Infor Finance ERP Analyst onto their team. This individual will work alongside the ERP team to manage & configure the Finance module of their Infor ERP system. Responsibilities: Perform daily configuration, monitoring, maintenance, and troubleshooting for the Infor Finance module. Deliver technical support to end users by resolving system-related issues and ensuring a positive user experience. Configure ERP modules to meet business needs and align with established workflows. Collaborate with IT teams and external vendors to customize ERP features and integrate third-party applications. Partner with departments such as Finance, HR, and Inventory to analyze processes and identify opportunities to improve efficiency through ERP solutions. Propose and implement enhancements to optimize system performance and streamline business operations. Conduct user training sessions and develop comprehensive manuals and guides for ERP usage. Maintain detailed documentation of system updates, configurations, and procedures for future reference. Coordinate, test, and validate ERP upgrades to minimize operational disruption; assist in evaluating and selecting new ERP tools or solutions when needed. Requirements: Associate's Degree required, Bachelor's Degree preferred. 3+ years of experience configuring the Infor Finance module. Experience in troubleshooting and solving technical issues related to ERP systems. Strong communication skills.

About DL Investment Holdings US, LLC Headquartered in Palo Alto, DL Investment Holdings US, LLC is a diversified investment platform and a wholly-owned subsidiary of DL Holdings Group. We leverage our parent company's robust APAC financial network to bridge capital and opportunities in the US market. Our operations are defined by three core strategic pillars: Real Estate Investment & Management: A full-lifecycle approach to developing and managing ultra-luxury residential communities and investment-grade assets. Family Office Services: Providing bespoke global asset allocation, comprehensive wealth management, and legacy planning for high-net-worth clients. Global Investment: Facilitating cross-border capital deployment and strategic financial advisory. We are dedicated to connecting global vision with local expertise to drive long-term value. Position Overview DL Investments is seeking a motivated and detail-oriented Financial Analyst with 2-3 years of experience to support our finance and accounting operations. This role will assist with day-to-day financial tasks, basic bookkeeping, and cash management, while also contributing to financial analysis and reporting. The ideal candidate will have a strong interest in investment and financing activities, particularly in support of real estate projects. This is an excellent opportunity to grow within a dynamic team and gain exposure to both operational finance and strategic investment analysis. Key Responsibilities Assist with accounts payable and receivable processing, including invoice review, payment runs, and customer collections Support month-end close activities, including journal entries and account reconciliations Prepare routine financial reports and assist with variance analysis Help maintain accurate financial records and ensure compliance with internal controls Conduct basic financial analysis, modelling, and forecasting to support investment and financing decisions Assist in the preparation of presentations and materials for real estate projects Collaborate with the Finance Manager on tax filings, payroll support, and regulatory compliance as needed Utilize financial systems (e.g., QuickBooks, Excel) to track and report financial data Qualifications Bachelor's degree in Finance, Accounting, Economics, or related field 2-3 years of experience in finance, accounting, or a related analytical role Understanding of basic accounting principles and financial reporting Proficiency in Microsoft Excel (formulas, PivotTables, charts) Familiarity with QuickBooks or similar accounting software is a plus Strong analytical and problem-solving skills Excellent attention to detail and organizational abilities Ability to work independently and as part of a team Preferred Skills Interest in real estate investment and project financing Exposure to financial modelling or investment analysis CPA candidate or relevant certification progress is a plus Personal Attributes Proactive and eager to learn Adaptable and able to manage multiple tasks Strong communication and interpersonal skills High integrity and professionalism Language Skills English (required) Chinese (preferred) DL Investments is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. DL Investments is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), we provide reasonable accommodations to qualified applicants and employees with disabilities to ensure equal access to the application, interview, and hiring process. If you require a reasonable accommodation to complete your application or to participate in the interview process, please contact us and let us know the nature of your request. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable laws. In accordance with the California Privacy Rights Act (CPRA), DL Investments provides this notice to inform you that, at or before the point of collection, we may collect the following categories of personal information from job applicants: identifiers (such as your name and contact information), professional or employment-related information (such as your resume, work history, and education), and any other information you choose to provide as part of your application. This information is collected solely for recruitment, evaluating your qualifications, and managing the hiring process. We do not sell or share your personal information with third parties for commercial purposes.

Imagine having an enterprise-grade AppStore at work - one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast-growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities and data. Why Lumos? Jump on a Rocketship: Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to ~100 people and our customer base has 10x'ed with companies like GitHub, MongoDB and Major League Baseball! Build with Renowned Investor Backing: Andreessen Horowitz (a16z) backed us since the beginning and we've raised over $65m from Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others. Thrive in a Unique Culture: You'll join an early-stage company where you have actual influence on the trajectory of the company. We deeply care about our people and the philosophy we live by - check out our values here. 🔦 Role Description As a Revenue Operations Analyst at Lumos, you have massive opportunity to be the engine behind revenue growth, optimizing tools, data, and processes that help Lumos win more. ✨ Your Responsibilities Own the Deal Desk process - partnering with Sales and Finance to guide deal structure, pricing strategy, and approvals. Build and maintain sales territories, quota models, and forecasting tools. Support sales strategy projects by analyzing pipeline trends and identifying process improvements. Deliver insights and dashboards that inform revenue performance and leadership decisions. Ensure data accuracy across CRM and related GTM systems. 🙌 What We're Looking For: 4+ years of experience in a Revenue Operations or Sales Operations role Experience working in a B2B SaaS organization, ideally supporting enterprise or larger mid-market deals Strong Excel/Google Sheets skills, comfortable building and troubleshooting models Experience with Salesforce and CPQ tools (experience managing quoting workflows a plus) and the ability to translate data into actionable insights Experience managing cross-functional projects and driving them to completion. Excellent attention to detail and organizational skills Strong communicator, able to collaborate effectively across Sales, Finance, and Leadership teams. 🙌 What We Value We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume. Thank you for considering Lumos, we hope to hear from you! 🎉 💰Pay Range $110,000 - 160,000 Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience. 💸 Benefits and Perks: 💯 Remote work culture (+/-4 hours Pacific Time) ⛑ Medical, Vision, & Dental coverage covered by Lumos 🛩 Company and team bonding trips throughout the year fully covered by Lumos 💻 Optimal WFH setup to set you up for success 🌴 Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best 👶🏽 Up to 16 weeks for expecting parents 💰 Wellness stipend to keep you awesome and healthy 🏦 401k matching plan

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role We are seeking a Remote Operations Analyst - Knowledge Management to operationalize Cribl's knowledge management strategy and drive organizational efficiency in our remote-first environment. Partnering with cross-functional leaders, you'll transform how information is organized and maintained through our Glean-powered ecosystem, ensuring teams have reliable access to accurate, up-to-date information for better decision-making and collaboration. As An Active Member Of Our Team, You Will... Knowledge Management Strategy & Execution Develop and maintain a knowledge management solution (initially leveraging Glean) that surfaces critical documentation and makes key information easily discoverable across the organization Create lightweight taxonomies and organizational frameworks that teams can adopt for their function-specific knowledge bases Evolve the Cribl Library with sustainable contribution workflows, project managing its evolution from deck to PDF to interactive website Knowledge Infrastructure & Governance Design and implement governance policies and validation frameworks to ensure accuracy of documentation across Glean's source systems, identifying gaps, redundancies, and outdated content requiring updates or deprecation Partner with IT on Glean configuration and optimization, serving as the business owner who defines requirements and use cases for knowledge management features Program Management & Company Adoption Drive adoption of knowledge management best practices through analytics, dashboards, training, and ongoing stakeholder engagement We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You've Got It - We Want It Proven track record operationalizing knowledge management initiatives in a tech or SaaS environment, with strong systems thinking ability and experience managing enterprise collaboration platforms (Google Workspace, Confluence, Jira, Glean, or similar) Demonstrated ability to drive multiple complex workstreams simultaneously, managing timelines, stakeholders, and deliverables in a fast-paced environment Comfort working with data and analytics to derive insights, inform decision-making, and build compelling narratives that influence stakeholders Clear communication skills with ability to create documentation and presentations that drive adoption across cross-functional teams without direct authority Ability to work effectively in ambiguous, remote-first environments and define structure where none exists Prior experience working in fully remote or distributed teams with asynchronous collaboration Salary Range ($90,000 - $115,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JB1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

About the Team OpenAI's People team supports a complex, rapidly growing organization of researchers, engineers, and business teams. The Compensation function ensures accuracy, scalability, and operational excellence across all compensation tools, systems, and data flows. About the Role We're hiring a Compensation Operations Analyst to build and run the systems, tools, and processes that power compensation at OpenAI. This role is deeply operational and technical: you will configure HRIS modules, manage compensation tools end-to-end, maintain pristine data quality, and ensure compensation cycles run flawlessly. You'll partner closely with People Systems, Total Rewards, Finance, and vendors to keep our compensation infrastructure accurate, scalable, and audit-ready. This role reports to our Head of Compensation. Your Responsibilities: Own configuration and day-to-day operations of compensation tools and HRIS compensation modules. Manage annual and off-cycle compensation processes, ensuring data integrity, testing, QA, and on-time execution. Build and maintain compensation datasets, dashboards, audits, and data flows across systems. Lead compensation vendor relationships, including implementation, troubleshooting, and data submissions. Diagnose and resolve system issues, identify root causes, and drive process and tooling improvements. Partner with People Systems and Engineering to enhance architecture, workflows, and automation. Ensure high data accuracy across compensation systems and proactively identify gaps, risks, or anomalies. Translate technical or complex compensation system issues into clear guidance for stakeholders. We're Seeking: 5+ years in compensation operations, HRIS systems, or total rewards tooling in high-growth or tech environments. Strong HRIS configuration experience (Workday preferred), especially compensation planning modules. High technical fluency: advanced Excel; familiarity with BI tools (Tableau/Looker); SQL/Python is a plus. Rigor and precision in data auditing, validation, and lifecycle management. Ability to manage and optimize tools at scale while navigating fast-moving environments. Excellent cross-functional communication and comfort working with technical partners. Action-oriented, organized, and reliable under tight deadlines. Strong ownership mindset and bias toward simple, scalable systems. Workplace & Location This role is based in our San Francisco office. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. While we aren't actively considering remote applications, we do encourage you to apply anyways for future remote opportunities. Please indicate your preferred working locations in your application. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About Us: Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world's first AI-native hospital information system. This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it - from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients - Lunar's software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare - something so consequential and ambitious that most people believe it to be impossible. Backed by Silicon Valley's preeminent venture capital firms, we believe in the power of a small, high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers. We are looking for a Hospital Operations Analyst to tackle critical operational challenges and drive successful implementations with our hospital partners. Join us to optimize workflows, improve efficiency, and help shape the future of hospital operations with innovative technology. Over the next 6 months, here are some ways you can make an impact: Own High-Impact Initiatives: Drive critical projects related to implementation of our platform with partner health systems Optimize Hospital Workflows: Identify and execute on opportunities to streamline hospital workflows, leveraging Lunar's enhanced capabilities Scalability & Standardization: Ensuring implementations are not just one-off successes but scalable across multiple hospital partners. Change Management: Support hospital teams through workflow transitions by providing training, guidance, and best practices to ensure successful adoption of Lunar's platform. Advance Patient-Centered Care: Contribute to a mission-driven company by building the operational foundation that empowers hospitals to deliver higher-quality, more efficient care Your Experience: Communication Skills: Exceptional written and verbal communication skills, with the ability to describe clinical workflows, train users, and collaborate across teams Craftsmanship: Committed to excellence, approaching work with precision, care, and a deep sense of craftsmanship to deliver high-quality outcomes Entrepreneurial mindset: Proactively identifies and seizes opportunities, solving novel, high-ambiguity challenges with first-principles thinking, resourcefulness, and a bias for action Experience Level: A minimum of 5 years of professional experience, 2-3 years healthcare-related experience Mission Driven: A passion for making a meaningful impact in the healthcare industry Lunar supports a flexible hybrid work environment. We encourage in-person collaboration with an expectation of working onsite three days a week. Our approach is designed to offer the flexibility of remote work while fostering the creativity and connection that come from face-to-face time with the team. At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We're passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could. Please apply in the following link: ******************************************************************** Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale. Website: ******************** Overview / Sales Deck: ************************************************* Recorded Demo: ************************************************************************ We believe that… Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere. Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us. Communication. Consistent feedback is key - we are addicted to learning and getting better. Transparency. What one of us knows, all of us should know. Self-Improvement. Every new mistake is a learning opportunity. Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive. The Role The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management. OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain - a catalyst for the Director to achieve their department's overall objectives. Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes. The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind. That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities. Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company. Who We Want Operations Analysts (OAs) are very flexible, hybrid partners that have a high growth trajectory and can thrive (with proper coaching) in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022. We are looking for OAs who can harness both the humble trait of being coachable and the ambitious trait of constantly desiring learning. The spirit animal of a junior OA is a sponge. And, over time, they will evolve with more learning, experience, and responsibility. There are 3 key areas we will focus on growing the skillset of an OA to prepare them for a promotion to Operation Manager: Operations Management, Client Management, & Product Ownership. See job description for Operations Manager for more context on these skills. Working Times: US (EST or PST) Hours 2022: $60,000 annual OTE (base + bonus) + equity! Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks. Healthcare Benefits (or Stipend Option) Flexible Work Schedule / Unlimited Vacation Days Work Remotely Additional Information ********************************************************************

Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could. Please apply in the following link: ******************************************************************** Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale. Website: ******************** Overview / Sales Deck: ************************************************* Recorded Demo: ************************************************************************ We believe that… Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere. Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us. Communication. Consistent feedback is key - we are addicted to learning and getting better. Transparency. What one of us knows, all of us should know. Self-Improvement. Every new mistake is a learning opportunity. Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive. The Role The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management. OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain - a catalyst for the Director to achieve their department's overall objectives. Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes. The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind. That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities. Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company. Who We Want Operations Analysts (OAs) are very flexible, hybrid partners that have a high growth trajectory and can thrive (with proper coaching) in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022. We are looking for OAs who can harness both the humble trait of being coachable and the ambitious trait of constantly desiring learning. The spirit animal of a junior OA is a sponge. And, over time, they will evolve with more learning, experience, and responsibility. There are 3 key areas we will focus on growing the skillset of an OA to prepare them for a promotion to Operation Manager: Operations Management, Client Management, & Product Ownership. See job description for Operations Manager for more context on these skills. Working Times: US (EST or PST) Hours 2022: $60,000 annual OTE (base + bonus) + equity! Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks. Healthcare Benefits (or Stipend Option) Flexible Work Schedule / Unlimited Vacation Days Work Remotely Additional Information ********************************************************************

Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for a highly analytical and detail-oriented Fraud Operations Analyst - Contract to Hire, to join our dynamic Fraud Ops team. This is a 12-week contract role with the possibility of conversion to full-time depending on performance and business needs. Conversion is not guaranteed. What you will do: Protect the integrity of our games and user community by monitoring and analyzing suspicious player activity for potential fraud, taking immediate action to mitigate losses when necessary. Review user wallet transactions (deposits and withdrawals), as well as relevant play activity for potential fraud on a daily basis to ensure user accounts (profiles and balances) are appropriately maintained. Utilize various tools, systems, and reports to detect and uncover fraud trends, as well as to measure, track, and communicate with management. Stay current with fraud and user behavior trends, identifying new methods for detection and prevention in order to share insights across departments and implement recommendations. Support management and internal teams on ad hoc requests and fraud reviews as needed. Work collaboratively with other departments to develop and optimize fraud-related processes, as well as related policies and best practices. Ensure compliance with anti-money laundering, including Know Your Customer (”KYC”) and gaming regulations, as well as the integrity of our games and contests by monitoring activities that may violate our terms of service. Partner with the Customer Support team to develop and implement protocol and training for reviewing and resolving support issues pertaining to identity verification, document authentication, user deposits / withdrawals, chargebacks, suspicious user behavior, and investigations. Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems, as well as back-office processing systems around payment operations and support. What you will have: 1 - 3 years of relevant experience in a Fraud, Risk Operations, or related role. Bachelor's degree in a related field or equivalent education and experience. Knowledge of Daily Fantasy Sports, Gaming, and/or payment processes in the DFS / gaming industry. A self-starter with strong analytical skills and exceptional attention to detail; highly organized and detail-oriented with exceptional follow-through -- emphasis on accountability and ownership. Ability to work in a fast-paced startup environment and adapt to an evolving industry. Investigative curiosity and strong organizational skills. Ability to work a hybrid remote and in-office schedule that may include weekends. Ability to interpret data and behaviors. A full understanding of our mission and values at Sleeper. Benefits are not provided during the contract period. What we offer Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base wage range and/or a general description of benefits and other compensation applicable to the role. For this role, the contract pay rate is $24.04 per hour. Benefits are not provided during the contract period. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: ***************

Role Description As a Revenue Operations Analyst at Lumos, you have massive opportunity to be the engine behind revenue growth, optimizing tools, data, and processes that help Lumos win more. Your Responsibilities * Own the Deal Desk process - partnering with Sales and Finance to guide deal structure, pricing strategy, and approvals. * Build and maintain sales territories, quota models, and forecasting tools. * Support sales strategy projects by analyzing pipeline trends and identifying process improvements. * Deliver insights and dashboards that inform revenue performance and leadership decisions. * Ensure data accuracy across CRM and related GTM systems. What We're Looking For: * 4+ years of experience in a Revenue Operations or Sales Operations role * Experience working in a B2B SaaS organization, ideally supporting enterprise or larger mid-market deals * Strong Excel/Google Sheets skills, comfortable building and troubleshooting models * Experience with Salesforce and CPQ tools (experience managing quoting workflows a plus) and the ability to translate data into actionable insights * Experience managing cross-functional projects and driving them to completion. * Excellent attention to detail and organizational skills * Strong communicator, able to collaborate effectively across Sales, Finance, and Leadership teams. What We Value We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume. Thank you for considering Lumos, we hope to hear from you! Pay Range $110,000 - 160,000 Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

Astranis builds advanced satellites for high orbits, expanding humanity's reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe- large enterprises, sovereign governments, and the US military. With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization.Astranis has raised over $750 million from some of the world's best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA. People Operations Analyst Astranis is scaling quickly, and our People Team is evolving rapidly to keep pace. We're seeking a versatile People Operations Analyst with a passion for process and a drive to create an exceptional employee experience. Our ideal candidate has an insatiable learning appetite and a passion for supporting our team. Role Execute and streamline essential People Operations processes such as onboarding, learning & development, and employee engagement. Assist in maintaining data integrity and accessibility of various People systems (e.g., Paylocity, Greenhouse, Lattice, Tangelo LMS). Create and maintain internal documentation, policies, training content, and resources to support People Team operations. Act as a cross-functional bridge, helping to translate operational needs into effective process improvements. Coordinate logistics for learning programs and other employee-facing initiatives. Requirements 1-2+ years of experience in a People Operations, HR, or a related administrative or operational role. Familiarity with People systems (e.g., HRIS, ATS, LMS). Clear communicator with strong process-thinking skills, comfortable working in a fast-paced, dynamic environment. Strong attention to detail, action oriented, and multi-tasking skills. Bonus Practical experience supporting a Learning Management System (LMS). Experience in project coordination or process improvement. A strong interest in learning and development program management. What we offer: All our positions offer a compensation package that includes equity and robust benefits. Base pay is a single component of Astranis's total rewards package, which may also include equity in the form of incentive stock options, high quality company-subsidized healthcare, disability and life insurance benefits, flexible PTO, 401(K) retirement, and free on-site catered meals. Astranis pay ranges are informed and defined through professional-grade salary surveys and compensation data sources. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, and the level and scope of the position. Base Salary$85,000-$110,000 USDU.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required (To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3)) Our mission and our products are meant to connect the world and everyone in it, regardless of gender, race, creed, or any other distinction. We believe in a diverse and inclusive workplace, and we encourage all people to join our team and bring their unique perspective to help make us stronger.

Astranis builds advanced satellites for high orbits, expanding humanity's reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe- large enterprises, sovereign governments, and the US military. With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization.Astranis has raised over $750 million from some of the world's best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA. Commercial Operations Analyst Associate As a Commercial Operations Analyst, you will play a key role in driving Astranis' global growth strategy. Sitting at the intersection of product, sales, marketing, finance, and solutions engineering, you'll support business development initiatives, optimize commercial operations, and help shape our product offerings for emerging markets and industries. This is a high-impact role with visibility across the organization, ideal for someone who thrives in a fast-paced, collaborative environment and is motivated to make an impact! Associate programs at Astranis typically last for twelve weeks. Role Conduct in-depth market research to identify industry trends, customer needs, and competitive dynamics within satellite internet and private network sectors. Support the development of tailored product strategies for new verticals such as Energy, Utilities, Aviation, Maritime, IoT, and Technology to expand market presence and attract new customers. Collaborate with marketing and events teams to ensure consistency and quality across all external-facing materials, events, and digital assets. Support ongoing business development efforts to grow the commercial pipeline in new and existing markets. Analyze sales performance, pipeline metrics, and revenue forecasts to provide actionable insights that drive commercial growth and operational efficiency. Partner with cross-functional teams on strategic initiatives, including pricing analysis, customer segmentation, and go-to-market planning. Gather and synthesize customer feedback to inform the continuous improvement of products and services. Requirements 1+ years of experience in the satellite communications, telecommunications, or aerospace industries. Technical background in engineering, physics, or a related scientific field. Experience in product management, growth strategy, business development or commercial operations. Strong business acumen with excellent storytelling, presentation, and communication skills. Proven project management abilities with a track record of executing complex initiatives. Advanced analytical skills, including Excel and visualization tools. Ability to work independently in a dynamic, fast-growing environment. Don't meet them all? Not a problem. Please apply even if you do not meet all these criteria. The base pay for this position is $45.00 per hour. Base Hourly Rate$45-$45 USDU.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required (To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3)) Our mission and our products are meant to connect the world and everyone in it, regardless of gender, race, creed, or any other distinction. We believe in a diverse and inclusive workplace, and we encourage all people to join our team and bring their unique perspective to help make us stronger.

Job DescriptionAbout Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch. Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. Job Duties: Identify trends in revenue, sales, and operating expenses by devising and implementing analytical strategies as well as conducting modeling and competitive statistical analysis. Support business leaders regarding launches/expansion and customer/pricing strategies to maximize profitability by creating predictive models and providing recommendations. Build statistical and machine learning models to recommend optimal ice quantities during the packing process and optimize SKU selection logic Implement data-driven strategies for order placement window extension, minimal order value, optimal delivery days, and holiday delivery schedules through causal inference Deliver data support and insights to C-level leadership stakeholders & cross-functional teams, fulfilling total 300+ requirements through root-cause analysis, modeling, and visualization using SQL and Python. Topics included labor reduction, operational improvement, contributing to measurable improvements and optimized workflows. Direct end-to-end creation of diverse dashboards, overseeing business metrics alignment, ETL code development, Tableau view design, data validation and dashboard maintenance. Provide valuable insights into overall warehouse performance, packaging costs, customer refunds, warehouse timeliness and late cutoff launch reports. Designed (Figma) & developed user-friendly interfaces enabling daily utilization by warehouse managers and senior leadership Contribute to build data pipeline(ETL) to enhance data accessibility with clean data(Airflow); Supported analysts in accelerating data retrieval from various tables, leading to enhanced efficiency in achieving business objectives. Process Improvement & Design Enhance the last-mile loading and delivery process to boost driver efficiency, decrease lead time, achieving an annual cost reduction exceeding half a million dollars nationwide. Optimize order batching algorithm from batching by SKU similarity to batching by route and standardized picking process by eliminating put wall, enhancing operational productivity and yielding annual labor savings Design and implement an innovative algorithm for dynamic affinity-based slotting. Job Requirements: Job entails working with and requires bachelor's degree in business Analytics or related analytical fields with Candidate must have 1-year professional experience in: Data Analysis & Reporting A/B Testing & Experimentation Market Research & Trend Identification MySQL & Database Management Financial & Performance Reporting Process Improvement & Optimization Stakeholder Communication & Documentation Employers will accept any suitable combination of education, training, or experience. Employer will accept a bachelor's degree (or foreign equivalent) in one of the requisite fields followed by 1 years of experience in the position Operations Analyst, Data Analyst or related Work Time: M-F; 9:00 am to 6:00 pm. 40 hrs./week. Salary: $ 103,522 per annum. This notice is being provided as a result of the proposed filing of an application for permanent alien labor certification for the posted job opportunity. Any person may provide documentary evidence bearing on the application to: Certifying Officer, U.S. Department of Labor/ETA, Harris Tower, 233 Peachtree Street, Suite 410, Atlanta, Georgia 30303; Phone **************, Fax: **************. I hereby certify that this Notice was posted in a conspicuous place on the employer's premises for at least ten consecutive business days and remained unobstructed for the entire period of posting. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements. Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com. For more jobs and to find out more about Weee!, visit our career page: ********************************* Softbank Vision Funds

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment. About the Role We are seeking experienced, senior-level analysts who specialize in one or more of the following areas: Content Integrity & Scaled Enforcement - Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale. Emerging Risk Operations - Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape. In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations. We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. In This Role, You Will: Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks). Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data. Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies. Build feedback loops from casework to inform product, engineering, and policy improvements. Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors. Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups. Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics. Train and support vendor teams, ensuring consistent quality and alignment with OpenAI's trust and safety standards. You Might Thrive in This Role If You: Have 5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment. Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. Thrive in ambiguous, high-autonomy environments and balance speed with diligence. Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI's products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI's safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. About the Role We're looking for experience Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You'll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You'll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. In This Role, You Will: Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements. Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations. Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage. Conduct quality reviews and provide feedback to improve consistency across global teams. Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements. Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations. Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed. You Might Thrive in This Role If You: Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations. Have experience working in incident response, law enforcement response, or escalations management. Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. Thrive in ambiguous, high-autonomy environments and balance speed with diligence. Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About This Role As a Revenue Operations Analyst, you'll transform complex data into insights that drive growth and strategy. You'll own critical reporting tools, support data pipelines, and partner with Sales and Marketing to uncover trends, identify opportunities, and guide business decisions. This role blends technical expertise with the ability to tell a clear story through data-turning numbers into actions that align teams and accelerate performance. You'll work hands-on with Power BI, SQL, APIs, and Salesforce data while contributing to broader RevOps initiatives such as pipeline health analysis, forecasting, and process optimization. This position is onsite at our Pleasant Grove, UT office- we're looking for someone excited to collaborate in person with our team. What You Will Be Doing Build, maintain, and optimize dashboards and reports in Power BI. Design and manage data models that support executive and operational reporting. Work with ETL processes to move, clean, and transform data from multiple sources. Write SQL queries (joins, schemas, relationships) to pull and validate data. Use Python to connect with APIs and automate recurring data pulls or processes. Partner with Sales and Marketing leadership to analyze funnel performance, conversion rates, and pipeline health. Translate complex data into clear, actionable insights and present findings to stakeholders. Ensure accuracy and consistency of revenue reporting across systems. Collaborate with RevOps teammates to improve data structures and governance. Provide support for Salesforce reporting and analysis, with an understanding of objects, fields, and relationships. Document reporting processes and share best practices across the team. Stay current on analytics trends, new BI features, and RevOps best practices. Prepare clear, visually compelling PowerPoint presentations that summarize data insights and recommendations for executive audiences. Skills & Qualifications 3-5 years of experience in a data or revenue operations role. Strong Power BI skills, including building and maintaining complex dashboards. Working knowledge of ETL pipelines and data transformation best practices. Solid SQL fundamentals: joins, schemas, relationships, and database design concepts. Experience with Python, especially for API integration and data manipulation. Ability to analyze data and create compelling, story-driven presentations for leadership. Familiarity with Salesforce reporting and data structures (objects, relationships, fields). Strong problem-solving and troubleshooting mindset. Excellent communication and collaboration skills across technical and non-technical teams. Proficiency in creating executive-ready PowerPoint presentations that clearly communicate complex data insights and recommendations. Our Company Values We Hope You Showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect Offers! Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.