What does a store assistant do?
As the name entails, a store assistant helps the store supervisor or manager. You will typically perform various tasks that include processing inventory and replenishing items when they get low, assisting stock clerks in receiving and processing shipments, and performing tasks related to store opening and closing. Additionally, you are expected to provide customer service, including handling customer complaints and facilitating transactions utilizing point of sale software. A store assistant also checks for any product breakage or damage.
Store assistant responsibilities
Here are examples of responsibilities from real store assistant resumes:
- Team leadership duties including managing store employees, provide training regarding store policy, procedure, and various product education.
- Monitor and manage inventory with excel and QuickBooks.
- Operate POS machine, make delicious drinks, and offer great service to customers.
- Count drawer and balance it, count money to cash out and fill out the POS system.
- Maintain accurate payroll records and store them according to company retention policies.
- Demonstrate leadership and time management.
- Manage the appearance of the store in conjunction with the store priorities to present a desirable image of Aldi.
Store assistant skills and personality traits
We calculated that 52% of Store Assistants are proficient in Payroll, Retail Sales, and Customer Service. They’re also known for soft skills such as Interpersonal skills, Math skills, and Selling skills.
We break down the percentage of Store Assistants that have these skills listed on their resume here:
- Payroll, 52%
Updated reports with payroll, cash flow deposit, and schedules using excel and word document.
- Retail Sales, 47%
Retail sales, customer service, cashier, warehouse, inventory, stocking of store.
- Customer Service, 0%
Provided superior customer service & work quality while demonstrating attention to detail, flexibility & innovation in resolving problems.
- PET, 0%
Work independently to organize shop Assist clients with pet pick-up and drop off Provide care and attention to boarded animals
- Food Handling, 0%
Used all food handling standards.
- Sales Floor, 0%
Price changes, fitting room recovery, sales floor recovery, preparation and taking of inventory, and stock room organization.
"payroll," "retail sales," and "customer service" are among the most common skills that store assistants use at work. You can find even more store assistant responsibilities below, including:
Interpersonal skills. The most essential soft skill for a store assistant to carry out their responsibilities is interpersonal skills. This skill is important for the role because "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Additionally, a store assistant resume shows how their duties depend on interpersonal skills: "provide verbal english language communication skills, which includes interpersonal conversational skills. "
Math skills. Many store assistant duties rely on math skills. "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.," so a store assistant will need this skill often in their role. This resume example is just one of many ways store assistant responsibilities rely on math skills: "general cleaning, constant standing, lifting of up to 50 lbs., light typing, general math skills. "
Selling skills. Another skill that relates to the job responsibilities of store assistants is selling skills. This skill is critical to many everyday store assistant duties, as "retail sales workers must be persuasive when interacting with customers." This example from a resume shows how this skill is used: "supervised sales staff to guarantee proper sales and service of sprint pcs products and efficient store operations. "
Customer-service skills. A big part of what store assistants do relies on "customer-service skills." You can see how essential it is to store assistant responsibilities because "retail sales workers must be responsive to the wants and needs of customers." Here's an example of how this skill is used from a resume that represents typical store assistant tasks: "coordinated store operations ensuring effective and efficient order processing that meets or exceeds customer requirements. "
The three companies that hire the most store assistants are:
- Circle K2,301 store assistants jobs
- Nike17 store assistants jobs
- Starbucks10 store assistants jobs
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Compare different store assistants
Store assistant vs. Key carrier
A key carrier is primarily in charge of opening and closing business establishments. Because they are typically the first team member to come into the workplace, it is often their duty to set-up alarm systems, clean the sales floor and other areas, arrange shelves or tables, and prepare for the incoming customers. Should there be any problems, it is essential to report to the manager right away. Furthermore, a key carrier must maintain an active communication line with all co-workers while enforcing the company's policies and regulations.
There are some key differences in the responsibilities of each position. For example, store assistant responsibilities require skills like "retail sales," "gas pumps," "pet," and "food handling." Meanwhile a typical key carrier has skills in areas such as "customer issues," "cleanliness," "basic math," and "math." This difference in skills reveals the differences in what each career does.
On average, key carriers reach similar levels of education than store assistants. Key carriers are 2.2% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Store assistant vs. Key holder
A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.
In addition to the difference in salary, there are some other key differences worth noting. For example, store assistant responsibilities are more likely to require skills like "payroll," "gas pumps," "food handling," and "store associates." Meanwhile, a key holder has duties that require skills in areas such as "visual standards," "cleanliness," "sales transactions," and "ladders." These differences highlight just how different the day-to-day in each role looks.
Key holders earn a lower average salary than store assistants. But key holders earn the highest pay in the manufacturing industry, with an average salary of $30,477. Additionally, store assistants earn the highest salaries in the retail with average pay of $32,808 annually.In general, key holders achieve similar levels of education than store assistants. They're 2.0% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Store assistant vs. Key holder/manager
A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.
The required skills of the two careers differ considerably. For example, store assistants are more likely to have skills like "retail sales," "gas pumps," "pet," and "food handling." But a key holder/manager is more likely to have skills like "cash handling," "paperwork," "cash control," and "visual standards."
When it comes to education, key holder/managers tend to earn similar degree levels compared to store assistants. In fact, they're 2.1% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.Store assistant vs. Retail specialist
A retail specialist is primarily in charge of securing sales and assisting customers on a sales floor, ensuring to meet the daily sales targets and client satisfaction. Their responsibilities include greeting clients and answering inquiries, locating products, offering recommendations and promotions, and processing payments. They may also address issues or concerns, resolving them promptly and professionally. Furthermore, as a retail specialist, it is essential to maintain the cleanliness of the sales floor and arrange displays properly to attract customers.
Types of store assistant
Updated January 8, 2025
