What is a Store Associate

Store associates work in retail businesses assisting customers in making their purchases. They help you find the right size or color of whatever you are looking for and tell you it fits perfectly, or that they have the same kind at home. And this still works like a charm after years of regular use.

They know the answers to all your questions, as far as the products of the store are concerned anyway. They manage stock, reorder shelves, and arrange the displays in shop windows.

This is an entry-level position where a high school diploma is more than enough to get hired. You just have to be friendly and patient, promptly at the service of customers to provide support and resolve any request or complaint.

There is more than meets the eye when it comes to being a store associate. For example, did you know that they make an average of $12.95 an hour? That's $26,946 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.

What Does a Store Associate Do

There are certain skills that many store associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, math skills and selling skills.

Learn more about what a Store Associate does

How To Become a Store Associate

If you're interested in becoming a store associate, one of the first things to consider is how much education you need. We've determined that 32.3% of store associates have a bachelor's degree. In terms of higher education levels, we found that 1.9% of store associates have master's degrees. Even though some store associates have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a store associate. When we researched the most common majors for a store associate, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on store associate resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a store associate. In fact, many store associate jobs require experience in a role such as cashier. Meanwhile, many store associates also have previous career experience in roles such as sales associate or customer service representative.

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Average Salary
$26,946
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
432,741
Job Openings
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Store Associate Career Paths

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Average Salary for a Store Associate

Store Associates in America make an average salary of $26,946 per year or $13 per hour. The top 10 percent makes over $36,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$26,946
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Store Associate Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Store Associate. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Store Associate Resume

At Zippia, we went through countless Store Associate resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Store Associate Resume Examples And Templates

Store Associate Demographics

Store Associate Gender Statistics

female

49.9 %

male

45.6 %

unknown

4.5 %

Store Associate Ethnicity Statistics

White

61.6 %

Hispanic or Latino

18.7 %

Black or African American

11.4 %

Store Associate Foreign Languages Spoken Statistics

Spanish

67.5 %

French

7.8 %

German

4.7 %
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Store Associate Education

Store Associate Majors

22.3 %

Store Associate Degrees

High School Diploma

35.1 %

Bachelors

32.3 %

Associate

19.8 %
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Online Courses For Store Associate That You May Like

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Top Skills For a Store Associate

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.6% of store associates listed company policies on their resume, but soft skills such as interpersonal skills and math skills are important as well.

  • Company Policies, 19.6%
  • Sales Floor, 18.0%
  • Communication, 10.2%
  • Company Standards, 9.6%
  • Retail Sales, 8.5%
  • Other Skills, 34.1%
  • See All Store Associate Skills

12 Store Associate RESUME EXAMPLES

Best States For a Store Associate

Some places are better than others when it comes to starting a career as a store associate. The best states for people in this position are Minnesota, Vermont, California, and Washington. Store associates make the most in Minnesota with an average salary of $31,276. Whereas in Vermont and California, they would average $30,556 and $30,115, respectively. While store associates would only make an average of $30,099 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Store Associate Jobs:
2,438
Highest 10% Earn:
$42,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Hampshire

Total Store Associate Jobs:
1,304
Highest 10% Earn:
$38,000
Location Quotient:
1.26
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Illinois

Total Store Associate Jobs:
7,794
Highest 10% Earn:
$43,000
Location Quotient:
1.1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Store Associates

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Store Associate FAQs

Do you need experience to be a store associate?

No, you don't need experience to be a store sales associate. Having prior work experience in a similar role will definitely improve your chances, but many companies also provide on-the-job training.

Sales managers want to see that you can sell yourself before they entrust you to sell their company's product or service. Though you don't have sales experience, you might have transferable knowledge that can make you a great salesperson.

Think of writing a resume work experience section as your first chance to impress a hiring manager with your salesmanship as you will be selling your career achievements and unique skill sets. You will want to demonstrate to potential employers that you have the experience required to make sales, interact with customers and work as part of a team.

Another part of being a great salesperson is digging into the customers' needs and offering them a solution. The job interview is a perfect opportunity for you to do just that. Make sure to do your research, ask questions, and try to relate your responses to demonstrate your value as a sales associate.

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How can I be a good store associate?

To be a good store sales associate, you'll need skills and competencies that will help sales associates sell products and services to customers.

These skills, such as personality, attitude, and experience, can help sales associates build relationships with customers while increasing store revenue. They're also valuable skills and characteristics to have for other jobs and opportunities later in life.

The top skills that you'll find in any good store associate include;

Customer-first attitude. A customer-first mindset is a highly valuable retail skill for every employee and associate that works at your store. Retail employees serve and empathize with customers by greeting them, helping them find what they need, and providing excellent customer service.

Communication and people skills. Good communication skills such as speaking clearly, kindly, and with patience are vital in any retail sector. Also, interpersonal skills such as patience, friendliness, and active listening, are essential when learning about and solving customer needs and problems.

Ability to multitask. Retail stores have many moving parts, and sales associates are responsible for managing a lot of details in a fast-paced environment. These details include doing inventory, stocking and merchandising products, checking out customers, and providing exact change.

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What are the skills required of an associate?

The skills required of an associate are those that will help sales associates sell products and services to customers. These skills include, but are not limited to, customer service skills such as communication, interpersonal capabilities, and experience.

Effective written communication skills will help you and your team stay organized. Especially when leaving information for the next shift or formally requesting a schedule change, your ability to communicate clearly in writing can help you be an efficient employee.

As an associate, you depend on your ability to speak clearly, concisely, and effectively. Monitor your tone and speed when interacting with others to get your message across. This includes non-verbal communication.

Your body language should align with your verbal statements. When interacting with customers and coworkers, maintain consistent eye contact, have an inviting and relaxed posture, and eliminate distractions.

Interpersonal skills are the abilities you use to relate to those around you. Associates apply these skills daily at work and practice them to offer a quality customer experience. Finally, know what you are selling and be able to explain it well. Your knowledge will lend credibility to your assertions and increase the chances of making a larger sale.

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Updated August 18, 2021