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Store associate skills for your resume and career

Updated January 8, 2025
3 min read
Store associate example skills
Below we've compiled a list of the most critical store associate skills. We ranked the top skills for store associates based on the percentage of resumes they appeared on. For example, 24.8% of store associate resumes contained sales floor as a skill. Continue reading to find out what skills a store associate needs to be successful in the workplace.

15 store associate skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store associates use sales floor:
  • Conducted inventory management, ensuring proper merchandise levels for sales floor.
  • Minimized loss by actively maintaining sales floor awareness while serving customers.

2. Retail Store

Here's how store associates use retail store:
  • Addressed customer concerns and provided support for customer dissatisfaction with Microsoft retail store experiences.
  • Experience in communicating face-to-face with customers inside large retail store for initial consultations.

3. Inventory Management

Here's how store associates use inventory management:
  • Operated point of sale register, restocked shelves and assisted visually impaired associates with inventory management logistics.
  • Provided inventory management and maintenance of store arrangement and appearance to comply with management requirements.

4. Cleanliness

Here's how store associates use cleanliness:
  • Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
  • Secured a safe shopping experience maintaining cleanliness and safety of customers and associates.

5. Math

Here's how store associates use math:
  • Provided instruction to individual students to improve academic performance in math and reading comprehension.
  • Tutored elementary students in math, reading, and writing and monitored and reported academic progress.

6. Strong Customer Service

Here's how store associates use strong customer service:
  • Delivered strong customer service including advising customers on project needs, helping them select appropriate products and troubleshooting errors.
  • Developed strong customer service skills through direct client interaction

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7. Credit Card Transactions

Here's how store associates use credit card transactions:
  • Operated a computerized cash register and handled credit card transactions.
  • Cash Register - responsible for ensuring a speedy check out, daily handling of money, checks and credit card transactions.

8. Front End

Here's how store associates use front end:
  • Supervised and coordinated activities of workers engaged in customer service activities; supervise front end operations to include daily cash management.
  • Conduct on-the-job training to include front end operations, shelf stocking, inventory, merchandising, housekeeping and security/safety methods.

9. Patients

Here's how store associates use patients:
  • Assisted patients with frame selection and glasses orders, and contact lens orders per Optometrist's prescription.
  • Called patients to confirm appointment dates and to give them follow ups from previous appointments.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how store associates use customer service:
  • Delivered superior customer service through taking a mindful and knowledgeable approach to providing an interactive, engaging and reassuring customer experience.
  • Store Associate responsible for providing excellent customer service achieving sales goals and assisting in maintaining a retail operation.

11. Stock Merchandise

Here's how store associates use stock merchandise:
  • Inventory Answer phones Restock merchandise Open/close store-Key holder Money transactions
  • Advised supervisor of damages and out-of-stock merchandise.

12. Store Appearance

Here's how store associates use store appearance:
  • Managed and maintained store appearance to ensure customers received a grand opening appearance upon entering store.
  • Provided superior customer service, maintained store appearances, and offered customer assistance

13. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how store associates use store shelves:
  • Performed store operational and cleaning duties while exemplifying outstanding customer service; restocked store shelves and additional courtesy clerk duties
  • Cleaned store shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

14. Pallet Jack

Here's how store associates use pallet jack:
  • Provide excellent customer service* Cashier* Stock inventory* Operate pallet jack* Clean store
  • Operate manual pallet jacks, mechanized industrial baler/compactor on daily basis.

15. Basic Math

Here's how store associates use basic math:
  • Perform basic mathematical calculations commonly used in retail environments.
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List of store associate skills to add to your resume

Store associate skills

The most important skills for a store associate resume and required skills for a store associate to have include:

  • Sales Floor
  • Retail Store
  • Inventory Management
  • Cleanliness
  • Math
  • Strong Customer Service
  • Credit Card Transactions
  • Front End
  • Patients
  • Customer Service
  • Stock Merchandise
  • Store Appearance
  • Store Shelves
  • Pallet Jack
  • Basic Math
  • POS
  • Ladders
  • Store Inventory
  • Stock Room
  • Product Knowledge
  • Cash Handling
  • Pleasant Shopping
  • Customer Satisfaction
  • Sales Transactions
  • Monetary Transactions
  • Store Operations
  • Quality Customer Service
  • English Language
  • Unload Trucks
  • Stock Shelves
  • Food Preparation
  • Inventory Control
  • Clean Environment
  • Good Communication
  • Customer Orders
  • Financial Transactions
  • Store Merchandise
  • Store Products
  • CAO
  • Product Displays
  • Cash Control
  • Groceries
  • Stock Inventory
  • Store Training
  • Store Policies

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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