Post job

Store associate vs floor associate

The differences between store associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store associate has an average salary of $29,543, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a store associate include sales floor, retail store and inventory management. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Store associate vs floor associate overview

Store AssociateFloor Associate
Yearly salary$29,543$27,757
Hourly rate$14.20$13.34
Growth rate--
Number of jobs495,423241,665
Job satisfaction--
Most common degreeHigh School Diploma, 35%High School Diploma, 44%
Average age4141
Years of experience--

What does a store associate do?

A store associate is responsible for assisting customers with the products they need and recommending alternative goods that would fit their budget. Sales associates also market promotional offers and provide product descriptions to the customer. They also monitor inventories, stock supplies on the appropriate shelves, and ensure the cleanliness and orderliness of the store. Store associates also perform other administrative tasks as needed, such as creating sales reports, assisting in the counter, and helping customers on carrying their items.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Store associate vs floor associate salary

Store associates and floor associates have different pay scales, as shown below.

Store AssociateFloor Associate
Average salary$29,543$27,757
Salary rangeBetween $24,000 And $36,000Between $22,000 And $34,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyPro Football Hall of Fame-
Best paying industryRetail-

Differences between store associate and floor associate education

There are a few differences between a store associate and a floor associate in terms of educational background:

Store AssociateFloor Associate
Most common degreeHigh School Diploma, 35%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Store associate vs floor associate demographics

Here are the differences between store associates' and floor associates' demographics:

Store AssociateFloor Associate
Average age4141
Gender ratioMale, 48.8% Female, 51.2%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 11.1% Unknown, 5.0% Hispanic or Latino, 20.0% Asian, 6.6% White, 56.6% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between store associate and floor associate duties and responsibilities

Store associate example responsibilities.

  • Manage the appearance of the store in conjunction with the store priorities to present a desirable image of Aldi.
  • Work on the cash register, used calculators, POS machines and mental math.
  • Ensure that all cash handling are accurate and work with Ross' point-of-sale systems.
  • Put out freight as well as restocking the stock room, carrying 50 pound boxes up ladders.
  • Operate POS register and provide exceptional customer service.
  • Regulate profit margins, payroll, loss-prevention control and inventory management.
  • Show more

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Store associate vs floor associate skills

Common store associate skills
  • Sales Floor, 25%
  • Retail Store, 12%
  • Inventory Management, 9%
  • Cleanliness, 7%
  • Math, 5%
  • Strong Customer Service, 5%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%