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Store associate vs sales floor associate

The differences between store associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store associate has an average salary of $29,543, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a store associate include sales floor, retail store and inventory management. The most important skills for a sales floor associate are math, home health, and sales transactions.

Store associate vs sales floor associate overview

Store AssociateSales Floor Associate
Yearly salary$29,543$24,773
Hourly rate$14.20$11.91
Growth rate--
Number of jobs495,423491,791
Job satisfaction--
Most common degreeHigh School Diploma, 35%High School Diploma, 39%
Average age4141
Years of experience--

What does a store associate do?

A store associate is responsible for assisting customers with the products they need and recommending alternative goods that would fit their budget. Sales associates also market promotional offers and provide product descriptions to the customer. They also monitor inventories, stock supplies on the appropriate shelves, and ensure the cleanliness and orderliness of the store. Store associates also perform other administrative tasks as needed, such as creating sales reports, assisting in the counter, and helping customers on carrying their items.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Store associate vs sales floor associate salary

Store associates and sales floor associates have different pay scales, as shown below.

Store AssociateSales Floor Associate
Average salary$29,543$24,773
Salary rangeBetween $24,000 And $36,000Between $19,000 And $31,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyPro Football Hall of Fame-
Best paying industryRetail-

Differences between store associate and sales floor associate education

There are a few differences between a store associate and a sales floor associate in terms of educational background:

Store AssociateSales Floor Associate
Most common degreeHigh School Diploma, 35%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Store associate vs sales floor associate demographics

Here are the differences between store associates' and sales floor associates' demographics:

Store AssociateSales Floor Associate
Average age4141
Gender ratioMale, 48.8% Female, 51.2%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 11.1% Unknown, 5.0% Hispanic or Latino, 20.0% Asian, 6.6% White, 56.6% American Indian and Alaska Native, 0.5%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between store associate and sales floor associate duties and responsibilities

Store associate example responsibilities.

  • Manage the appearance of the store in conjunction with the store priorities to present a desirable image of Aldi.
  • Work on the cash register, used calculators, POS machines and mental math.
  • Ensure that all cash handling are accurate and work with Ross' point-of-sale systems.
  • Put out freight as well as restocking the stock room, carrying 50 pound boxes up ladders.
  • Operate POS register and provide exceptional customer service.
  • Regulate profit margins, payroll, loss-prevention control and inventory management.
  • Show more

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Store associate vs sales floor associate skills

Common store associate skills
  • Sales Floor, 25%
  • Retail Store, 12%
  • Inventory Management, 9%
  • Cleanliness, 7%
  • Math, 5%
  • Strong Customer Service, 5%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%