A store associate is responsible for assisting customers with the products they need and recommending alternative goods that would fit their budget. Sales associates also market promotional offers and provide product descriptions to the customer. They also monitor inventories, stock supplies on the appropriate shelves, and ensure the cleanliness and orderliness of the store. Store associates also perform other administrative tasks as needed, such as creating sales reports, assisting in the counter, and helping customers on carrying their items.

Store Associate Responsibilities

Here are examples of responsibilities from real store associate resumes representing typical tasks they are likely to perform in their roles.

  • Establish strong relationships with all associates and management to accomplish goals and increase sales for TTI brands.
  • Manage an online eBay store, featuring wireless technology accessories.
  • Operate POS register and provide exceptional customer service.
  • Maximize work opportunities to develop proactive and courteous customer service using good communication skills, mathematical aptitude and computer knowledge.
  • Diagnose and repair phones, tablets, and apple mobile devices.
  • Assist in the training of center team members to ensure FedEx employee compliance.
  • Ensure that all cash handling are accurate and work with Ross' point-of-sale systems.
  • Locate available space around the warehouse and scan merchandise into those locations using RF scanners.
  • Assist in ordering requirements for CAO, printing price change labels for all departments among other duties.
  • Add non conveyable items to master containers with RF guns, and then manually place freight on trailers.
Store Associate Traits
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Math skills include being able to perform basic addition and subtraction, as well as solving for the unknown and visualizing data that will be helpful in the workplace.
Selling skills
Selling skills refer to the knowledge one has to secure a sale between a customer and a vendor.

Store Associate Job Description

Between the years 2018 and 2028, store associate jobs are expected to undergo a growth rate described as "decline" at -2%, according to the Bureau of Labor Statistics. So if the thought "should I become a store associate?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of store associate opportunities that are projected to become available by 2028 is -105,200.

A store associate annual salary averages $26,946, which breaks down to $12.95 an hour. However, store associates can earn anywhere from upwards of $19,000 to $36,000 a year. This means that the top-earning store associates make $17,000 more than the lowest-earning ones.

Once you've become a store associate, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a retail sales associate/cashier, sales associate sporting goods, associate retailer, and sales associate and cashier.

Store Associate Jobs You Might Like

Store Associate Resume Examples

Store Associate Skills and Personality Traits

We calculated that 20% of Store Associates are proficient in Company Policies, Sales Floor, and Communication. They’re also known for soft skills such as Interpersonal skills, Math skills, and Selling skills.

We break down the percentage of Store Associates that have these skills listed on their resume here:

  • Company Policies, 20%

    Handled confrontational situations and resolved them appropriately abiding by company policies.

  • Sales Floor, 18%

    Conducted inventory management, ensuring proper merchandise levels for sales floor.

  • Communication, 10%

    Handled all cash register functions, Demonstrated effective communication and assistance with customers, organized displays, sorted inventory and maintained cleanliness

  • Company Standards, 10%

    Protected company's financial interest by reconciling assigned cash drawers of daily transactions always maintaining company standards.

  • Retail Sales, 9%

    Cashier, retail sales associate, Cleaned gas pumps, janitorial duties, count lottery inventory, stock cooler.

  • Inventory Levels, 7%

    Perform floor inventory management by keeping/maintaining adequate inventory levels appropriate for each season.

Most store associates list "company policies," "sales floor," and "communication" as skills on their resumes. We go into more details on the most important store associate responsibilities here:

  • The most important skills for a store associate to have in this position are interpersonal skills. In this excerpt that we gathered from a store associate resume, you'll understand why: "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." According to resumes we found, interpersonal skills can be used by a store associate in order to "maintain an acceptable command of verbal english language communication skills, which includes interpersonal conversational skills. "
  • While it may not be the most important skill, we found that many store associate duties rely on math skills. This example from a store associate explains why: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." This resume example is just one of many ways store associates are able to utilize math skills: "worked on the cash register, used calculators, pos machines and mental math. "
  • Store associates are also known for selling skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a store associate resume: "retail sales workers must be persuasive when interacting with customers" We also found this resume example that details how this skill is put to the test: "created excel sheet for accurate and timely submission of sales report to the store management and department leadership. "
  • A thorough review of lots of resumes revealed to us that "customer-service skills" is important to completing store associate responsibilities. This resume example shows just one way store associates use this skill: "retail sales workers must be responsive to the wants and needs of customers" Here's an example of how this skill is used from a resume that represents typical store associate tasks: "administered store management and provided superb customer service to ensure guest satisfaction. "
  • See the full list of store associate skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a store associate. We found that 32.3% of store associates have graduated with a bachelor's degree and 1.9% of people in this position have earned their master's degrees. While some store associates have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every three store associates were not college graduates.

    The store associates who went onto college to earn a more in-depth education generally studied business and general studies, while a small population of store associates studied psychology and criminal justice.

    When you're ready to become a store associate, you might wonder which companies hire store associates. According to our research through store associate resumes, store associates are mostly hired by CVS Health, Aldi, and Big Lots. Now is a good time to apply as CVS Health has 3,122 store associates job openings, and there are 1,939 at Aldi and 756 at Big Lots.

    If you're interested in companies where store associates make the most money, you'll want to apply for positions at RaceTrac, Hard Rock Cafe, and Wolverine World Wide. We found that at RaceTrac, the average store associate salary is $35,383. Whereas at Hard Rock Cafe, store associates earn roughly $33,309. And at Wolverine World Wide, they make an average salary of $31,131.

    View more details on store associate salaries across the United States.

    We also looked into companies who hire store associates from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Macy's, Ross Stores, and Abercrombie & Fitch.

    The three companies that hire the most prestigious store associates are:

      What Retail Sales Associate/Cashiers Do

      A cashier is responsible for ensuring all the products and goods sold are well recorded and paid for as well as answering customer inquiries and recommending products. They also help the other sales team when needed and process payment for all goods bought. Their duties and responsibilities include processing payments, ensuring all goods bought are accurately scanned and recorded, and bagging purchases.

      In this section, we compare the average store associate annual salary with that of a retail sales associate/cashier. Typically, retail sales associate/cashiers earn a $3,276 higher salary than store associates earn annually.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both store associates and retail sales associate/cashiers positions are skilled in company policies, sales floor, and communication.

      These skill sets are where the common ground ends though. A store associate responsibility is more likely to require skills like "company standards," "inventory levels," "safe environment," and "front end." Whereas a retail sales associate/cashier requires skills like "gift cards," "customer confidence," "floor stock," and "multiple customers." Just by understanding these different skills you can see how different these careers are.

      Retail sales associate/cashiers tend to make the most money in the retail industry by averaging a salary of $31,135. In contrast, store associates make the biggest average salary of $28,756 in the retail industry.

      Retail sales associate/cashiers tend to reach similar levels of education than store associates. In fact, retail sales associate/cashiers are 0.8% less likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

      What Are The Duties Of a Sales Associate Sporting Goods?

      Next up, we have the sales associate sporting goods profession to look over. This career brings along a lower average salary when compared to a store associate annual salary. In fact, sales associates sporting goods salary difference is $3,125 lower than the salary of store associates per year.

      Not everything about these jobs is different. Take their skills, for example. Store associates and sales associates sporting goods both include similar skills like "company policies," "sales floor," and "communication" on their resumes.

      But both careers also use different skills, according to real store associate resumes. While store associate responsibilities can utilize skills like "company standards," "retail sales," "safe environment," and "store shelves," some sales associates sporting goods use skills like "background checks," "goods department," "hardware," and "goods sales."

      In general, sales associates sporting goods study at similar levels of education than store associates. They're 0.2% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

      How an Associate Retailer Compares

      An Associate Retailer is responsible for keeping the sales area up to standard and assisting customers while inside the store's premises. Most of the tasks revolve around keeping items on shelves clean and well-organized, greeting and offering assistance to customers, responding to inquiries and locating products, and even providing suggestions or recommendations when necessary and in adherence to the store's policies and regulations. In other stores and retail outlets, the Associate Retailer may also process payments and returns while still putting importance to customer satisfaction.

      The associate retailer profession generally makes a lower amount of money when compared to the average salary of store associates. The difference in salaries is associate retailers making $1,424 lower than store associates.

      While looking through the resumes of several store associates and associate retailers we discovered that both professions have similar skills. These similarities include skills such as "company policies," "sales floor," and "communication," but they differ when it comes to other required skills.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from store associates resumes, they are more likely to have skills like "inventory levels," "safe environment," "store shelves," and "pallet jack." But a associate retailer might have skills like "ross," "jewelry," "retail environment," and "efficient responses."

      Additionally, associate retailers earn a higher salary in the retail industry compared to other industries. In this industry, they receive an average salary of $28,530. Additionally, store associates earn an average salary of $28,756 in the retail industry.

      When it comes to education, associate retailers tend to earn similar education levels than store associates. In fact, they're 1.1% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.

      Description Of a Sales Associate And Cashier

      A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

      The fourth career we look at typically earns lower pay than store associates. On average, sales associate and cashiers earn a difference of $1,166 lower per year.

      While both store associates and sales associate and cashiers complete day-to-day tasks using similar skills like company policies, sales floor, and communication, the two careers also vary in other skills.

      While some skills are shared by these professions, there are some differences to note. "company standards," "retail sales," "inventory levels," and "safe environment" are skills that have shown up on store associates resumes. Additionally, sales associate and cashier uses skills like mathematics, timely fashion, retail environment, and floor stock on their resumes.

      Sales associate and cashiers earn a higher salary in the retail industry with an average of $27,753. Whereas, store associates earn the highest salary in the retail industry.

      The average resume of sales associate and cashiers showed that they earn similar levels of education to store associates. So much so that the likelihood of them earning a Master's Degree is 1.2% less. Additionally, they're less likely to earn a Doctoral Degree by 0.1%.