We calculated that 20% of Store Associates are proficient in Company Policies, Sales Floor, and Communication. They’re also known for soft skills such as Interpersonal skills, Math skills, and Selling skills.
We break down the percentage of Store Associates that have these skills listed on their resume here:
Most store associates list "company policies," "sales floor," and "communication" as skills on their resumes. We go into more details on the most important store associate responsibilities here: The most important skills for a store associate to have in this position are interpersonal skills. In this excerpt that we gathered from a store associate resume, you'll understand why: "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." According to resumes we found, interpersonal skills can be used by a store associate in order to "maintain an acceptable command of verbal english language communication skills, which includes interpersonal conversational skills. " While it may not be the most important skill, we found that many store associate duties rely on math skills. This example from a store associate explains why: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." This resume example is just one of many ways store associates are able to utilize math skills: "worked on the cash register, used calculators, pos machines and mental math. " Store associates are also known for selling skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a store associate resume: "retail sales workers must be persuasive when interacting with customers" We also found this resume example that details how this skill is put to the test: "created excel sheet for accurate and timely submission of sales report to the store management and department leadership. " A thorough review of lots of resumes revealed to us that "customer-service skills" is important to completing store associate responsibilities. This resume example shows just one way store associates use this skill: "retail sales workers must be responsive to the wants and needs of customers" Here's an example of how this skill is used from a resume that represents typical store associate tasks: "administered store management and provided superb customer service to ensure guest satisfaction. "
See the full list of store associate skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a store associate. We found that 32.3% of store associates have graduated with a bachelor's degree and 1.9% of people in this position have earned their master's degrees. While some store associates have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every three store associates were not college graduates.
The store associates who went onto college to earn a more in-depth education generally studied business and general studies, while a small population of store associates studied psychology and criminal justice.
When you're ready to become a store associate, you might wonder which companies hire store associates. According to our research through store associate resumes, store associates are mostly hired by CVS Health, Aldi, and Big Lots. Now is a good time to apply as CVS Health has 3,122 store associates job openings, and there are 1,939 at Aldi and 756 at Big Lots.
If you're interested in companies where store associates make the most money, you'll want to apply for positions at RaceTrac, Hard Rock Cafe, and Wolverine World Wide. We found that at RaceTrac, the average store associate salary is $35,383. Whereas at Hard Rock Cafe, store associates earn roughly $33,309. And at Wolverine World Wide, they make an average salary of $31,131.
View more details on store associate salaries across the United States.
We also looked into companies who hire store associates from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Macy's, Ross Stores, and Abercrombie & Fitch.