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Store attendant skills for your resume and career

Updated January 8, 2025
4 min read
Quoted expert
Sonya DiPalma Ph.D.
Below we've compiled a list of the most critical store attendant skills. We ranked the top skills for store attendants based on the percentage of resumes they appeared on. For example, 66.6% of store attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a store attendant needs to be successful in the workplace.

15 store attendant skills for your resume and career

1. Cleanliness

Here's how store attendants use cleanliness:
  • Greet customers; operate cash register, maintained cleanliness of store inside and out, Stock cooler
  • Inspected restrooms for cleanliness and availability of supplies and cleaned when necessary.

2. Food Handling

Here's how store attendants use food handling:
  • Comply with all HACCP and Flying Food Group sanitation and proper food handling policies and procedures.
  • Cashier, stock, light maintenance, food handling and age-restricted item sales.

3. Cash Handling

Here's how store attendants use cash handling:
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures.
  • Work duties included customer service, cash handling, critical thinking, and computer skills.

4. Customer Interaction

Customer interaction is communication between a company and its customers. Through customer interaction, a company is able to solve the various queries its customers have, convey different packages, and range of services provided by the company, and receive suggestions from the customers.

Here's how store attendants use customer interaction:
  • Required frequent handling of heavy items and constant customer interaction.
  • Manage overnight shift independently, responsible for all customer interaction and money handling, also responsible for daily cleaning and stocking.

5. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how store attendants use bank deposits:
  • Assisted store owner with managerial duties such as, carrying keys for opening or closing store, bank deposits and bookkeeping.
  • Open or close store, business operations, set-up bank deposits and document all daily and weekly required reports.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how store attendants use pos:
  • Keep track of and fulfill hundreds of weekly customer subscriptions in specialized advanced POS system.
  • Organized and stocked merchandise Processed payments using POS system Inventory

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7. Quality Customer Service

Here's how store attendants use quality customer service:
  • Provided Quality Customer service and wonderful food to the surrounding corporate businesses.
  • Distributed inventory, maintained and organized store displays, provided high-quality customer service to optimize customer experience

8. Fork Trucks

Here's how store attendants use fork trucks:
  • Use fork trucks, hand trucks, pallet jacks and W.A.V.E equipment.

9. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how store attendants use product knowledge:
  • Provided incomparable work ethic for large home improvement store while delivering exceptional service to customers and utilized expertise and product knowledge.
  • Trained employees on permission marketing and product knowledge to increase positive customer interactions.

10. Store Merchandise

Here's how store attendants use store merchandise:
  • Receive, open and unpack cartons & totes; store merchandise in stock room and/or move directly to sales floor.
  • Assist in book keeping and budget planning Attend customers questions, and customer relations Worked as a cashier Restocked store merchandise

11. Inventory Control

Here's how store attendants use inventory control:
  • Greeted customer Filled water bottles Cashier Inventory control
  • Performed duties as clerk, cashier and inventory control specialist.

12. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how store attendants use cycle counts:
  • Performed inventory cycle counts and collaborated with production for material reconciliation discrepancies.
  • Performed cycle counts and ensured FIFO for all products.

13. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store attendants use sales floor:
  • Unpacked, sorted and prepared clothing and merchandise for sales floor.
  • Cleaned bathrooms, locker rooms and sales floor.

14. Check-In

Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

Here's how store attendants use check-in:
  • Unload Trucks, Check-in, stocking, verifying inventory.
  • Follow all company guidelines and procedures during any and all shifts.Complete shift check-in and check-out procedures.

15. Food Preparation

Here's how store attendants use food preparation:
  • Assisted customers on phone and in person, food preparation, and cashier.
  • Breakfast and fast food preparation.
top-skills

What skills help Store Attendants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all store attendants possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.
Do you want to know more?
Read more about what experts have to say about store attendant

List of store attendant skills to add to your resume

Store attendant skills

The most important skills for a store attendant resume and required skills for a store attendant to have include:

  • Cleanliness
  • Food Handling
  • Cash Handling
  • Customer Interaction
  • Bank Deposits
  • POS
  • Quality Customer Service
  • Fork Trucks
  • Product Knowledge
  • Store Merchandise
  • Inventory Control
  • Cycle Counts
  • Sales Floor
  • Check-In
  • Food Preparation
  • Customer Complaints
  • Store Appearance
  • Stock Shelves
  • Customer Satisfaction
  • Loss Prevention
  • Store Operations
  • Customer Relations
  • Monetary Transactions
  • Sales Transactions
  • Credit Card Transactions
  • Cash Drawers
  • Lottery Tickets
  • Windows
  • Customer Orders
  • Credit Card Machines
  • Convenience Stores
  • Financial Reports
  • Inventory Management
  • Customer Inquiries
  • Delivery Truck
  • Cash Registers
  • Groceries
  • Ice Cream
  • Stock Merchandise
  • Customer Assistance
  • Display Cases
  • Clean Store

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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