What does a store attendant do?
Store attendant responsibilities
Here are examples of responsibilities from real store attendant resumes:
- Handle transactions through a POS system.
- Process payments and distribute food at drive-thru window.
- Cashier and deli clerk and stock shelves and run lottery machine for convience store
- Keep track of and fulfill hundreds of weekly customer subscriptions in specialize advanced POS system.
- Follow all company guidelines and procedures during any and all shifts.Complete shift check-in and check-out procedures.
- Assist co-workers in handling cash registers, organize inventory room, and run fuel and propane sales.
- Pump gas, handle money, fill propane tanks, reconcile shift reports, and train new employees
- Craft consistent coffee, smoothies, and beverages in accordance to company and customer's exact specifications.
- Train new members and also coordinate the drive-thru window ensuring all meals are handed out in proper time.
- Maintain cleanliness of facility and operation of equipment.
- Demonstrate effective communication by effectively inputting any turnover into the management system for the next shift leader.
- Stock the shelves, bag customers groceries, help package meat products.
- Carry out customer's groceries, bag groceries, do various janitorial tasks that keep the store operating smoothly, stock groceries
- Prepare assembled, and package various food items for Starbucks
- Perform register close out procedures and monitor checkout stations.
Store attendant skills and personality traits
We calculated that 67% of Store Attendants are proficient in Cleanliness, Food Handling, and Cash Handling. They’re also known for soft skills such as Dexterity, Near vision, and Physical stamina.
We break down the percentage of Store Attendants that have these skills listed on their resume here:
- Cleanliness, 67%
Greet customers; operate cash register, maintained cleanliness of store inside and out, Stock cooler
- Food Handling, 8%
Comply with all HACCP and Flying Food Group sanitation and proper food handling policies and procedures.
- Cash Handling, 5%
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures.
- Customer Interaction, 4%
Required frequent handling of heavy items and constant customer interaction.
- Bank Deposits, 3%
Assisted store owner with managerial duties such as, carrying keys for opening or closing store, bank deposits and bookkeeping.
- POS, 2%
Keep track of and fulfill hundreds of weekly customer subscriptions in specialized advanced POS system.
Most store attendants use their skills in "cleanliness," "food handling," and "cash handling" to do their jobs. You can find more detail on essential store attendant responsibilities here:
Dexterity. The most essential soft skill for a store attendant to carry out their responsibilities is dexterity. This skill is important for the role because "cashiers use their hands to operate registers and scan purchases." Additionally, a store attendant resume shows how their duties depend on dexterity: "assisted in writing up all purchase orders on all monthly forklift rentals and leases. "
Near vision. Another essential skill to perform store attendant duties is near vision. Store attendants responsibilities require that "cashiers need to see well enough to scan items and process transactions accurately." Store attendants also use near vision in their role according to a real resume snippet: "manage cash handling* strong customer service experience* ability to manage retail establishment with no supervision"
Physical stamina. store attendants are also known for physical stamina, which are critical to their duties. You can see how this skill relates to store attendant responsibilities, because "cashiers stand for long periods." A store attendant resume example shows how physical stamina is used in the workplace: "inventory management via weekly physical counts. "
Communication skills. A big part of what store attendants do relies on "communication skills." You can see how essential it is to store attendant responsibilities because "cashiers must pay attention to customers’ questions and explain pricing." Here's an example of how this skill is used from a resume that represents typical store attendant tasks: "performed wireless communications installation assembled and troubleshot computer systems and wireless equipment gained accounting and resources management experience"
Patience. Another crucial skill for a store attendant to carry out their responsibilities is "patience." A big part of what store attendants relies on this skill, since "cashiers must be able to remain calm when interacting with customers." How this skill relates to store attendant duties can be seen in an example from a store attendant resume snippet: "provided excellent customer service and patience with patrons acted as a cashier, entrusted by management to record and deliver bank deposits"
Customer-service skills. While "customer-service skills" is last on this skills list, don't underestimate its importance to store attendant responsibilities. Much of what a store attendant does relies on this skill, seeing as "cashiers must be courteous and friendly when helping customers." Here is a resume example of how this skill is used in the everyday duties of store attendants: "maintain store cleanliness and keep supplies stocked on shelves in order to keep it prepared for customers at all times. "
The three companies that hire the most store attendants are:
- Target266 store attendants jobs
- Sodexo Management, Inc.13 store attendants jobs
- American Electric Power4 store attendants jobs
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Compare different store attendants
Store attendant vs. Head cashier
A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.
These skill sets are where the common ground ends though. The responsibilities of a store attendant are more likely to require skills like "food handling," "customer interaction," "shipping receiving," and "fork trucks." On the other hand, a job as a head cashier requires skills like "customer service," "help support," "good communication," and "operational issues." As you can see, what employees do in each career varies considerably.
Head cashiers really shine in the retail industry with an average salary of $28,905. Comparatively, store attendants tend to make the most money in the energy industry with an average salary of $38,135.The education levels that head cashiers earn slightly differ from store attendants. In particular, head cashiers are 0.1% less likely to graduate with a Master's Degree than a store attendant. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Store attendant vs. Lead cashier
The primary job of lead cashiers is to receive and record cash and charge payments. Their responsibilities include maintaining and balancing the cash drawer, verifying cashier cash transfers, and maintaining electronic documents needed to create daily reports. As a lead cashier, they must give patrons information about the policies, procedures, and rules related to cash transactions. They also must oversee and guide the cashiers' work and help individuals with the right application of their transactions.
In addition to the difference in salary, there are some other key differences worth noting. For example, store attendant responsibilities are more likely to require skills like "cleanliness," "food handling," "customer interaction," and "shipping receiving." Meanwhile, a lead cashier has duties that require skills in areas such as "customer service," "excellent interpersonal," "front end," and "math." These differences highlight just how different the day-to-day in each role looks.
On average, lead cashiers earn a lower salary than store attendants. Some industries support higher salaries in each profession. Interestingly enough, lead cashiers earn the most pay in the hospitality industry with an average salary of $29,274. Whereas store attendants have higher pay in the energy industry, with an average salary of $38,135.lead cashiers earn similar levels of education than store attendants in general. They're 0.3% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Store attendant vs. Cashier
A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.
The required skills of the two careers differ considerably. For example, store attendants are more likely to have skills like "cleanliness," "food handling," "customer interaction," and "shipping receiving." But a cashier is more likely to have skills like "front end," "basic math," "customer service," and "customer issues."
Cashiers make a very good living in the retail industry with an average annual salary of $28,822. On the other hand, store attendants are paid the highest salary in the energy industry, with average annual pay of $38,135.cashiers typically earn similar educational levels compared to store attendants. Specifically, they're 0.4% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Store attendant vs. Sales clerk
A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.
Types of store attendant
Updated January 8, 2025
