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Store detective skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Logan Somers Ph.D.,

Logan Somers Ph.D.

Below we've compiled a list of the most critical store detective skills. We ranked the top skills for store detectives based on the percentage of resumes they appeared on. For example, 25.5% of store detective resumes contained store management as a skill. Continue reading to find out what skills a store detective needs to be successful in the workplace.

15 store detective skills for your resume and career

1. Store Management

Here's how store detectives use store management:

Conducted internal and external investigations assigned by LP Coordinator and Store Management.
Communicated with store management and police officers to report offenders.

2. Cash Handling

Here's how store detectives use cash handling:

Resolved operational deficiencies including such topics as cash handling, deposit preparation, opening & closing procedures.
Detected and resolved matters in the area of safety, inventory shortage, cash handling and theft.

3. CCTV

Here's how store detectives use cctv:

Worked along with management; conducted plain cloth surveillance; completed reports and monthly safety audits; monitored CCTV and EAS Systems
Utilize CCTV, exception reports and other available Company media to identify associates who may be engaging in dishonest activity.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store detectives use sales floor:

Walk sales floor with managers checking for missing items.
Monitored the sales floor for external theft activity.

5. Law Enforcement Officials

Here's how store detectives use law enforcement officials:

Worked closely with other detectives and law enforcement officials in response to criminal activities, including reports and courtroom testimony.
Apprehended shoplifters and criminal perpetrators, and assisted law enforcement officials with arrests, suspect interrogations, and investigations.

6. Financial Crimes

Financial crime is any crime committed by or against a person in connection with money or financial services or markets that results in financial loss. In addition, it includes any crime against property that involves the illegal conversion of the property for personal use and benefit.

Here's how store detectives use financial crimes:

Investigated criminal activity including financial crimes against the company.
Investigated financial crimes at store.

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7. Court Proceedings

Here's how store detectives use court proceedings:

Provided witness testimony to law enforcement agencies and during court proceedings.
Participated in subsequent court proceedings as required.

8. Surveillance Equipment

Surveillance Equipment is a way to monitor and record events to keep a person or a property safe and secured. Using Equipment commonly known as Closed Circuit Television or CCTV can give you a clear view of what is happening in a specific area with the help of a technician or a security guard. This Equipment will secure the property and prevent further damage or loss of property.

Here's how store detectives use surveillance equipment:

Review surveillance equipment for unauthorized customer activity and equipment malfunction.
Maintained and monitored store surveillance equipment.

9. Safety Inspections

Safety inspections are a vital procedure for all kinds of businesses. This may be a restaurant to ensure is properly cleaned and stored or a factory to confirm employees are not risking their safety during the manufacturing process. The goal of these inspections is to highlight any potential risks or hazards present that may lead to injuries, damages, or lawsuits.

Here's how store detectives use safety inspections:

Conducted safety inspections on weekly basis.
Supervised safety inspections around perimeter.

10. Medical Response

Here's how store detectives use medical response:

Assisted in providing emergency medical response.
Serve as emergency medical response professional when needs occur.

11. Patrol

Here's how store detectives use patrol:

Prevent store merchandise theft Monitor security cameras Patrol stores
Monitor Security Cameras, patrol around the store and apprehend shoplifters when they are caught stealing.

12. Exception Reports

An exception report is a document that indicates areas where an expected outcome deviated remarkably from its original expectation especially in the negative direction. The purpose is to draw the attention of the management to these areas that deviated, thus leading to urgent action to remedy the situation.

Here's how store detectives use exception reports:

Investigate internal theft via installation of covert cameras and exception reports.
Utilized exception reports, to build cases on internals, and investigate cash shortages.

13. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how store detectives use incident reports:

Filed many incident reports, remotely monitored employees on as needed basis and selectively reviewed all department product damages.
Apprehended shoplifters and prepared written incident reports.

14. Criminal Justice

Here's how store detectives use criminal justice:

Detained individuals suspected of theft and cooperated with local criminal justice authorities regarding proper handling of suspects and evidence.
Served as witness and company representative in criminal justice proceedings, and maintained positive working relationship with law enforcement.

15. Internal Investigations

Investigations that are conducted to inquire about any organization's internal matters and operations are termed an internal investigation. Internal investigations are commonly held due to the allegations of embezzlement, corruption, harassment, or other charges. Some companies also conduct internal investigations to keep themselves diligent and safeguard themselves from any unwanted charges.

Here's how store detectives use internal investigations:

Monitor public areas, observe for shoplifters, arrest and prosecution Assist Loss Prevention Manger with internal investigations
Performed internal investigations weekly safety audits and developed associate awareness of Loss Prevention policy and procedure.

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What skills help Store Detectives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on store detective resumes?

Logan Somers Ph.D.

Assistant Professor, Georgia Southern University

Skills and experiences that stand out on Law Enforcement Officer resumes are not too dissimilar from desirable qualities in other industries. First, even though the vast majority of police departments do not have an education requirement beyond high school, most recruits entering the academy do have at least some college experience. Therefore, having an associate's or bachelor's degree will make you competitive. Further, policing in today's society requires officers to be elite communicators, critical thinkers, and problem-solvers. Any prior work experience that can be used to demonstrate how you performed those skills under pressure should be highlighted. Lastly, any prior community service and or mentoring should be included. Having these experiences displays your commitment to improving your community and bettering the lives of those around you.

What hard/technical skills are most important for store detectives?

Logan Somers Ph.D.

Assistant Professor, Georgia Southern University

A significant portion of an officer's day can often be spent filling out paperwork. Every stop, citation, warrant, arrest, or use of force incident typically requires forms that need to be filled out and sent to supervisors for review. This makes the ability to write proficiently and provide a descriptive narrative of events crucial for day-to-day police work.

What store detective skills would you recommend for someone trying to advance their career?

Dr. Janet Brewer

Assistant Professor of Criminal Justice & Sociology, Governors State University

In law enforcement, leadership, critical thinking and novel problem-solving skills are going to be of paramount importance. This is because the world is becoming increasingly complex, as we learned during the pandemic, demanding that people are able to think outside the box, and quickly. Within the court system, I think interdisciplinary skill sets will be important as therapeutic and restorative justice interventions continue to flourish. For example, increasingly, diversion programs and specialty courts are calling for skill sets in mental health, law, and public policy simultaneously.

What soft skills should all store detectives possess?

Amanda Graham Ph.D.

Assistant Professor, Georgia Southern University

Verbal Communication - The ability to talk to/hold a conversation with a stranger is essential in the human enterprise of policing. It is one of the best tools and officer has with them to address any situation.

Ethical Decision-Making (Using Discretion Appropriately) - The ability to make the best decision in a given situation is absolutely critical in policing. Not only do officers need to have sound and logical judgment, but also the capacity to make ethically sound decisions helps to prevent the introduction of bias into the criminal justice system.

Do you want to know more?

List of store detective skills to add to your resume

The most important skills for a store detective resume and required skills for a store detective to have include:

Store Management
Cash Handling
CCTV
Sales Floor
Law Enforcement Officials
Financial Crimes
Court Proceedings
Surveillance Equipment
Safety Inspections
Medical Response
Patrol
Exception Reports
Incident Reports
Criminal Justice
Internal Investigations
Local Law Enforcement

Local Authorities
Emergency Situations
Apprehend Shoplifters
Store Merchandise
Meijer
Physical Security
Law Enforcement Agencies
CPR
Store Associates
Safety Audits
Security Systems
Court Appearances
Cctv Monitoring
EAS
Life Safety
Camera Surveillance

Internal Theft
External Theft
Close Liaison
Risk Management
Safety Procedures
Store Security
External Investigations
Camera Systems
Credit Card Fraud
Store Audits
Security Incidents
Criminal Cases
Police Reports
Inventory Control
Security Audits
Video Surveillance

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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