What does a store director do?
A store director is in charge of overseeing overall business operations, ensuring everything is running smoothly. Their responsibilities mostly revolve around setting goals and objectives, devising strategies to increase sales and brand awareness, liaising with key suppliers and vendors, managing the employees and all hiring processes, supervising the inventory, and monitoring the progress of sales. Furthermore, as a store director, it is essential to lead and encourage the staff to reach goals, all while implementing the company's policies and regulations.
Store director responsibilities
Here are examples of responsibilities from real store director resumes:
- Maintain, control, and achieve all KPI set weekly, monthly, quarterly, and yearly.
- Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget goals.
- Ensure safety and cleanliness of work / customer environment, arranging necessary repairs and upkeep of internal and external property.
- Maintain excellent store conditions through dynamic product presentation, organization and store cleanliness.
- Participate in the development and implementation of a company wide labor scheduler payroll budgeting system base on actual work content.
- Develop innovative marketing materials and create free weekly seminars in basic pet discipline development skills to increase training program enrollment.
- Create and implement operational procedure manual which provides assistance to managers and sales team on POS system.
- Educate and train staff to build on each associates KPI.
- Follow establish processes POS materials development.
- Increase volume by 200k in 2012 beating plan and LY by double digits.
Store director skills and personality traits
We calculated that 12% of Store Directors are proficient in Payroll, Store Sales, and Food Safety. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Store Directors that have these skills listed on their resume here:
- Payroll, 12%
Participated in the development and implementation of a company wide labor scheduler payroll budgeting system based on actual work content.
- Store Sales, 9%
Monitored store sales activities to ensure that customers received excellent service and quality shopping experience.
- Food Safety, 7%
Managed all functional areas of food safety, consistently exceeding state and company regulations.
- Customer Service, 4%
Supported quarterly bonus program for stores management who achieved required budgeted goals in sales, inventory integrity and customer service scores.
- Sales Growth, 4%
Execute action plans for sales growth, customer service improvement, backroom organization, in-stock improvement and ensure total store conditions.
- Cleanliness, 4%
Awarded recognition as annual contest winner for Store Cleanliness and Merchandising for seven out of nine years as Store Director.
"payroll," "store sales," and "food safety" are among the most common skills that store directors use at work. You can find even more store director responsibilities below, including:
Communication skills. The most essential soft skill for a store director to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a store director resume shows how their duties depend on communication skills: "full accountability for applying exceptional communication skills and leadership abilities to oversee efficient and productive day-to-day store operations. "
Leadership skills. Another soft skill that's essential for fulfilling store director duties is leadership skills. The role rewards competence in this skill because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." According to a store director resume, here's how store directors can utilize leadership skills in their job responsibilities: "directed 50 staff while coordinating corporate new store operations, distribution and regional leadership. "
Problem-solving skills. For certain store director responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a store director rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what store directors do: "promoted growth by creating an atmosphere of personalized customer service and resolved customer relations issues. "
Time-management skills. Another crucial skill for a store director to carry out their responsibilities is "time-management skills." A big part of what store directors relies on this skill, since "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." How this skill relates to store director duties can be seen in an example from a store director resume snippet: "complete and submit all account, inventory management and payroll reports accurately and on time. "
The three companies that hire the most store directors are:
- Target65 store directors jobs
- Kering Americas Inc39 store directors jobs
- Maverik21 store directors jobs
Choose from 10+ customizable store director resume templates
Build a professional store director resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your store director resume.
Compare different store directors
Store director vs. District manager & store manager
A district manager must make sure that good customer service is delivered to clients, evaluate service quality, and implement corrective action plans when necessary. They manage office operations, carry out appropriate purchases for upgrades while reducing costs, enhance customer service, and work to increase work productivity. They must also provide resource allocation, sales analysis, and revenue generation, as well as conducting audits to observe and enhance general operations.
While similarities exist, there are also some differences between store directors and district manager & store manager. For instance, store director responsibilities require skills such as "food safety," "cleanliness," "team work," and "grass." Whereas a district manager & store manager is skilled in "gross margin," "customer issues," "starbucks," and "sales training." This is part of what separates the two careers.
The education levels that district manager & store managers earn slightly differ from store directors. In particular, district manager & store managers are 0.9% less likely to graduate with a Master's Degree than a store director. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Store director vs. Director of operations and finance
A director of operations and finance is in charge of overseeing and spearheading business and financial operations, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing research and analysis to identify the best practices to optimize operations, coordinating with different departments to gather data, conducting research and analysis to identify new business and investment opportunities, and monitoring the progress of various projects and programs. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Each career also uses different skills, according to real store director resumes. While store director responsibilities can utilize skills like "store sales," "food safety," "customer service," and "sales growth," directors of operations and finance use skills like "oversight," "financial operations," "cpa," and "financial management."
On average, directors of operations and finance earn a higher salary than store directors. Some industries support higher salaries in each profession. Interestingly enough, directors of operations and finance earn the most pay in the automotive industry with an average salary of $126,734. Whereas store directors have higher pay in the retail industry, with an average salary of $48,921.directors of operations and finance earn higher levels of education than store directors in general. They're 16.9% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Store director vs. Director of business operations
The position of a director of business operations involves the direction and coordination of an organization. It is the main responsibility of the directors of operations to oversee the profitability and overall growth of their organization. Their job includes staff management, department supervision, goods production, and expense control. They handle the company's resources, create and implement an operational plan, and make sure that the procedures are executed properly. The skills necessary for this position include leadership skills, management skills, customer service, and communication skills.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a store director is likely to be skilled in "store sales," "food safety," "sales growth," and "cleanliness," while a typical director of business operations is skilled in "business operations," "project management," "patients," and "kpis."
Directors of business operations earn the best pay in the manufacturing industry, where they command an average salary of $127,932. Store directors earn the highest pay from the retail industry, with an average salary of $48,921.When it comes to education, directors of business operations tend to earn higher degree levels compared to store directors. In fact, they're 14.7% more likely to earn a Master's Degree, and 1.2% more likely to graduate with a Doctoral Degree.Store director vs. Director, technical operations
A director of technical operations is in charge of spearheading the efforts in optimizing business operations. Their responsibilities revolve around performing research and analysis to determine the best operational practices, setting goals and objectives, allocating budgets, coordinating different departments, and evaluating the performance of technicians and engineers. Furthermore, as a director, it is essential to serve as a driving force that leads and encourages the workforce to meet goals and new heights, all while implementing the company's policies and regulations.
Types of store director
Updated January 8, 2025
