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Store management internship skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical store management internship skills. We ranked the top skills for store management interns based on the percentage of resumes they appeared on. For example, 30.2% of store management internship resumes contained sales floor as a skill. Continue reading to find out what skills a store management internship needs to be successful in the workplace.

15 store management internship skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store management interns use sales floor:
  • Received training in: Human Resources, Asset Protection, Guest Service, Sales Floor, Replenishment, and Logistics.
  • Developed and executed a project centered around improvement of guest service on the sales floor.

2. Leadership

Here's how store management interns use leadership:
  • Completed a marketing project to implement knowledge acquired throughout internship and enhance leadership skills.
  • Trained on Management responsibilities; Technical, leadership and development training.

3. Internship Program

An internship program is a work experience offered by an organization for a limited period of time that helps the internee learn about their field of choice. Typically, undergraduate students undertake internship programs to gain experience and learn relevant skills from an experienced person in the field.

Here's how store management interns use internship program:
  • Participated in internship program in the summer of 2016.
  • Completed an 8-week Store Management Internship Program Successfully completed the internship project/increased department sales though coaching and associate development

4. Guest Service

Here's how store management interns use guest service:
  • Applied hands on learning in merchandising, guest service, and inventory management to drive sales.
  • Trained in merchandising, guest services, inventory management and how to maximize sales.

5. Store Management

Here's how store management interns use store management:
  • Grasped store operations and store management responsibilities.
  • Attended workshops, online learning and on the job coaching/mentoring preparing Assist Store Manager Trainees for a store management career path.

6. Retail Management

Retail management helps retail establishments run smoothly and efficiently, all while providing optimal services to customers.

Here's how store management interns use retail management:
  • Participated in retail management workshops for improvement in job performance and product presentation.
  • Anticipated inventory needs when ordering and processing in a retail management.

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7. Profitable Sales

Here's how store management interns use profitable sales:
  • Managed a $50 million store and helped lead team of over 100 employees to drive profitable sales

8. Cross-Functional

Here's how store management interns use cross-functional:
  • Participated in cross-functional strategy meetings.
  • Experienced all facets of running a multi-million dollar department store through cross-functional departmental and operational exposures.

9. Facebook

Here's how store management interns use facebook:
  • Updated store blog & Facebook profile and assisted in editing the monthly newsletter for artists and customers.
  • Helped manage social media accounts, including Twitter and Facebook, to attract potential customers.

10. Drive Sales

Here's how store management interns use drive sales:
  • Worked closely with management to drive sales by implementing marketing strategies and providing outstanding customer service.
  • Analyzed and made recommendations on opportunities to drive sales and deliver customer satisfaction.

11. Customer Service Score

Here's how store management interns use customer service score:
  • Increased the Customer Service score by 17% in four weeks.

12. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how store management interns use human resources:
  • Assisted human resources and department managers
  • Learned the aspects of how the company deals with Human Resources and Operations, by shadowing the Human Resources Manager.

13. Inventory Control

Here's how store management interns use inventory control:
  • Assisted with security and inventory control
  • Learned general overview of management responsibilities and worked in various areas that included inventory control and pricing.

14. Cash Registers

Here's how store management interns use cash registers:
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Managed the opening of the store for its daily shift, handled the safe, and cash registers.

15. Sales Associates

Here's how store management interns use sales associates:
  • Coached/Managed Sales Associates in order to achieve company business metric goals set forth by the company daily, monthly and quarterly.
  • Develop and executed a training program for all department sales associates that improved product knowledge and store credit card initiatives.
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List of store management internship skills to add to your resume

Store management internship skills

The most important skills for a store management internship resume and required skills for a store management internship to have include:

  • Sales Floor
  • Leadership
  • Internship Program
  • Guest Service
  • Store Management
  • Retail Management
  • Profitable Sales
  • Cross-Functional
  • Facebook
  • Drive Sales
  • Customer Service Score
  • Human Resources
  • Inventory Control
  • Cash Registers
  • Sales Associates
  • Loss Prevention
  • Logistics
  • Product Knowledge
  • Business Trends
  • Customer Relations
  • Sales Reports
  • POS
  • Customer Feedback
  • Customer Complaints
  • Various Management
  • Inventory Management
  • PowerPoint
  • RAN
  • Store Performance
  • E3
  • Store Inventory
  • Sales Data
  • Conflict Resolution
  • Conference Calls
  • Business Plan
  • Store Operations
  • Customer Service
  • Product Placement
  • Store Associates
  • Sales
  • Visual Displays

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.