Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
Some companies say they like to promote from within, we just do…constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Managers that need your help and support as they develop in their own roles.
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
$52k-73k yearly est. Auto-Apply 5d ago
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Selling Manager
Saks Fifth Avenue 4.1
Store manager job in Greenwich, CT
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$106k-131k yearly est. 4d ago
Merchandise Manager
Maxima Apparel
Store manager job in Westbury, NY
The Merchandising Manager is responsible for leading the end-to-end merchandising strategy, driving assortment architecture, and ensuring category growth through consumer-right product. This role manages the full product lifecycle-from seasonal concepting to in-market performance-and acts as a key cross-functional leader partnering with Design, Planning, product development, Sales, and Marketing.
A core responsibility of this position is to lead and develop an offshore merchandising team, ensuring global alignment, consistent tools and processes, and flawless execution of seasonal milestones. The Merchandising Manager provides strategic guidance, builds merchandising frameworks, and ensures productivity, margin, and revenue goals are met across categories.
Key Responsibilities
Leadership & Team Management
Lead, coach, and develop an offshore merchandising team, ensuring clear priorities, workload balance, and operational excellence.
Establish best-in-class processes across global teams, ensuring consistency in line planning, item setup, and milestone delivery.
Provide continuous training, feedback, and career development for both onshore and offshore team members.
Act as a cultural and communication bridge between global offices, ensuring alignment across time zones and departments.
Product Strategy & Line Architecture
Build multi-season product strategies aligned to brand vision, financial goals, and consumer insights.
Own the seasonal line architecture, SKU strategy, and style-level productivity targets across assigned categories.
Develop line plans, product briefs, and strategic merchandising tools that inform Design and product development
Identify white spaces, growth drivers, and margin opportunities through competitive analysis and market trends.
Cross-Functional Collaboration
Work with Design to ensure product feasibility, value engineering, and alignment to brand aesthetic.
Align with Sales and Marketing to deliver compelling assortments, go-to-market stories, and customer-specific needs.
Business Analysis & Reporting
Lead hindsight analyses, seasonal business reviews, and assortment recaps to inform future line direction.
Leverage consumer data, sales analytics, and market research to shape assortment strategies.
Monitor in-season performance to identify risks and opportunities; recommend actions such as rebuys, markdown mitigation, and assortment shifts.
Operational Excellence
Oversee the accuracy and timeliness of PLM/ERP data, item setup
Ensure the offshore team consistently meets calendar deadlines and delivers complete, accurate merchandising materials.
Qualifications
Bachelor's degree in Merchandising, Business, Fashion, or a related field.
5+ years of merchandising experience, preferably with global or multi-region responsibilities.
Proven leadership experience, including managing offshore teams
Strong analytical skills and business acumen; highly proficient in Excel and merchandising systems (PLM/ERP).
Excellent communication, collaboration, and presentation skills.
Ability to work in a fast-paced environment while balancing strategic initiatives with day-to-day execution.
Strong product sensibility and understanding of consumer/market dynamics.
$81k-115k yearly est. 3d ago
Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY
Victoria's Secret 4.1
Store manager job in New York, NY
A Victoria's Secret & Co StoreManager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.
Primary Responsibility
The StoreManager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the StoreManager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The StoreManager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume)
Customer Experience Manager(s), Customer Experience Leads(s), and Associates.
All Store Leadership Team responsibilities include
Leading and demonstrating company values within the store.
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
Conducting associate observations and associate coaching.
Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
Linking results to behaviors and actions to drive top-line sales.
Independently managing labor hours within the store to drive top line sales and profit.
Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
Demonstrating and leading company policy and procedures.
Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
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$44k-81k yearly est. 2d ago
Store Director
Mango 3.4
Store manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market.
We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential.
This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience.
If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you.
Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$59k-84k yearly est. 4d ago
Flagship Store Director
Versace 4.7
Store manager job in New York, NY
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
StoreManagement and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
3-5 years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
$56k-90k yearly est. 2d ago
On-Site General Manager - Property Management
Douglas Elliman Property Management 4.1
Store manager job in New York, NY
The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler.
Key Responsibilities
Regulatory & Administrative Management
Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations.
Ensure full compliance with all legal, regulatory, and reporting obligations.
Oversee collections, tenant accounts, and arrears management.
Manage payroll for all site employees.
Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.
Operations & Maintenance
Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
Manage ongoing and planned capital improvement projects, including:
Gas pipe replacement
Roof replacements
Facade work
Mechanical and structural upgrades
Coordinate and supervise 3rd‑party contractors for apartment and building renovations.
Leasing & Marketing
Oversee the renovation, marketing, and leasing of all vacant units.
Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.
Financial Management
Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations.
Negotiate and manage vendor contracts.
Support ownership with long‑term capital planning.
Staff Leadership & Supervision
Supervise and support:
25 handymen and porters
6 office staff members
Ensure high performance through training, delegation, and ongoing evaluation.
Maintain strong communication across all departments and foster a professional, accountable workplace culture.
Qualifications
Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
Strong knowledge of NYC housing regulations and compliance standards.
Demonstrated ability to manage large field and office teams.
Proficiency with Yardi and AvidXchange platforms.
Strong organizational, communication, and problem‑solving skills.
$68k-128k yearly est. 2d ago
Store Manager - Fashion Brand Leader & Growth Driver
Tapestry, Inc. 4.7
Store manager job in New York, NY
A leading fashion retailer is seeking a StoreManager in Brooklyn, NY. The ideal candidate will have over 3 years of experience in managing retail environments and will be responsible for driving business results, enhancing team performance, and fostering a customer-focused culture. The position offers a competitive salary ranging from $68,000 to $105,000 annually, along with comprehensive health benefits, and a positive work environment focused on inclusivity and growth.
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$68k-105k yearly 5d ago
Dual Store Manager
Confidential Jobs 4.2
Store manager job in New York, NY
Dual Boutique ManagerNew York City
Luxury Brand is seeking talented candidates for a Dual StoreManager Opportunity for our boutiques in New York City!
About the brand
With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.
The salary range for this role falls between $90,000 and $105,000 annually.
Join the brand- and help shape our future.
Position Summary:
We are seeking an experienced and motivated Dual StoreManager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management.
This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability.
The salary range for this role falls between $90,000 and $105,000 annually.
Key Responsibilities:
Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market's client base and performance goals.
Oversee the performance, operations, and profitability of two NYC locations.
Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines.
Set monthly individual sales targets and drive performance through ongoing coaching and development.
Lead by example through active presence on the sales floor, delivering best-in-class customer service.
Address performance and behavioural issues in collaboration with Human Resources and in line with company policies.
Conduct regular performance evaluations and foster a culture of accountability and growth.
Organize and execute the annual inventory stock take.
Analyze sales trends and identify market opportunities for growth and client acquisition.
Qualifications & Skills:
5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship.
Proven track record of achieving sales goals and developing high-performing teams.
Exceptional leadership, communication, and clienteling skills.
Strong business acumen and analytical capabilities.
Availability to work a flexible schedule including weekends and holidays as needed.
Leadership Expectations:
Host weekly team meetings to share business updates, store performance, and upcoming priorities.
Foster open communication and gather team feedback to drive continuous improvement.
Always represent the brand with professionalism and integrity.
Benefits & Perks:
Become a brand ambassador for the brand and join a global luxury fashion house.
Competitive salary and 401(k) with company contribution.
Medical, dental, and vision insurance.
Paid vacation, personal, and sick time.
Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
$90k-105k yearly 3d ago
Store Manager II (Flatbush Ave.)
TD Bank 4.5
Store manager job in New York, NY
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing storemanagers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and
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$56k-109k yearly est. 4d ago
Store Manager: Community-Driven Thrift Shop Leader
Housing Works Inc. 4.3
Store manager job in New York, NY
A nonprofit organization in New York is seeking a Thrift Shop StoreManager to oversee shop operations and lead the team. The ideal candidate will have at least 3 years of retail management experience, excellent communication skills, and a commitment to customer service. This role involves creating work plans, recruiting and training staff, and implementing pricing strategies. Competitive compensation, strong community values, and opportunities for personal development are offered.
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$40k-78k yearly est. 3d ago
Assistant Store Manager/Key Carrier
Roses Discount Stor
Store manager job in New York, NY
As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the StoreManager with the overall operation of the store to achieve company deliverables.
Duties and Responsibilities
Assist with the hiring, training and development of store team members as delegated by the StoreManager
Assist with all store functions and day-to-day store activities as directed by the StoreManager
Able to perform all opening and closing procedures in the absence of the StoreManager
Assist the StoreManager in protecting and securing all company assets, including store cash
Adhere to all policies and procedures including safety guidelines
Maintain a professional and friendly environment with customers, subordinates, and supervisors
Maintain all areas of the store, including the stockroom and sales floor, to company standards including recovery
When the StoreManager is not on the premises, direct supervisory responsibility for all hourly team members
Process all SSC Corporate directives
Assist the StoreManager on the receipt and return of DSD merchandise
Assist StoreManager in the management of freight flow
Meet or exceed productivity standards
Assist the StoreManager in ordering and stocking all merchandise needs
Assist the StoreManager in maintaining stockroom organization
Assist the StoreManager in ensuring the sales floor is sales effective daily
Assist the StoreManager in planning and implementing all directives in the Store Operations Weekly Bulletin
Qualifications
Prefer prior retail and management experience
Effective communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50 lbs from floor level to above shoulder height; must be able to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation
Ability to work in a high energy, team environment
Ability to work flexible, full‑time schedule or part‑time to include days, evenings, weekends, and holidays
Benefits
Health and welfare programs including medical, pharmacy, dental, vision and more
Paid Time Off
Retirement Plans
Desired Behaviors Team Player
Works well as a member of a group
Leader
Inspires teammates to follow them
Enthusiastic
Shows intense and eager enjoyment and interest
Detail Oriented
Capable of carrying out a task with all details necessary to get the task done well
Dedicated
Devoted to a task or purpose with loyalty or integrity
Goal Completion
Inspired to perform well by the completion of tasks
Self‑Starter
Inspired to perform without outside help
Growth Opportunities
Inspired to perform well by the chance to take on more responsibility
Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
Variety Wholesalers, Inc. is an Equal Opportunity employer.
Legal Notice
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$45k-59k yearly est. 5d ago
RedLion Assistant Store Manager - Brooklyn, NY
Redlion Mobility
Store manager job in New York, NY
Key Responsibilities
Assist StoreManager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Collaborate with StoreManager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
Team Management & Development
Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
Assist with on-boarding and training of new hires.
Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
Customer Experience Excellence
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote and sell products/services using effective knowledge to existing and prospective customers.
Qualifications
1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
High school diploma or GED required; Associate or Bachelor's degree preferred.
Flexible schedule availability, including evenings, weekends, and holidays.
Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required). · Bilingual (Spanish or French) strongly preferred.
Perks & Benefits
Medical, Dental, Vision, 401(k)
Paid training and onboarding
Internal promotions & advancement opportunities
Employee-exclusive growth & rewards programs
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$45k-59k yearly est. 4d ago
Assistant Store Manager
Heyday Skincare
Store manager job in New York, NY
Benefits
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Competitive Hourly Wage
Product, Membership, and Package Commission
Discounted facials
Friends & Family Discount on Services
35% Product Discount
Paid Sick Time
Medical, Dental, Vision Benefits
The Ideal Candidate
Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
Basic understanding of employment law, policies, processes, and programs.
Proficiency in Microsoft Office and Google Workspace.
Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
Background in hospitality and client service.
College degree preferred.
About the Role
As Assistant StoreManager, you partner with the StoreManager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.
What You\'ll Do
Team & Shop Management
Help manage and develop 25+ team members, creating a culture of ownership and results.
Provide high-level service and hospitality to all clients.
Manage all day-to-day tasks and operations.
Build and foster relationships with employees and clients.
Drive revenue through scheduling optimization and shop utilization.
Assist in the development of business plans to achieve shop forecasts and goals.
Partner with Marketing to develop new client acquisition and retention plans.
Help manage the shop's P&L to increase revenue and manage expenses.
About Heyday
We're Heyday, a fast-growing skincare brand transforming the facial experience-and we're just getting started. With over 1 million facials performed over the past ten years, we've proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it's not just about skin. It's about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.
We've been named
Best Facial
by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you're an esthetician, shop leader, or part of our corporate team, you'll be surrounded by people who are as driven, caring, and innovative as you are.
At Heyday, we're always looking ahead-because the best is yet to come. Ready to be part of what's next?
Our Commitment
Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
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$45k-59k yearly est. 5d ago
Assistant Store Manager
Petco Animal Supplies, Inc.
Store manager job in New York, NY
Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.* We love all pets like our own* We're the future of the pet industry* We're here to improve lives* We drive outstanding results together* We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.**Position Overview**The Solutions Manager is the key driver for the guest experience and leading a selling culture in the Pet Care Center, through the lens of Petco's vision of “Healthier Pets. Happier People. Better World.” The Solutions Manager is the Selling Model champion and role model for all relationship building touch points with Petco guests. The Solutions Manager will coach and mentor all Pet Care Center partners in the culture of selling and engagement to support and drive the customer experience. The Solutions Manager assists the General Manager in hiring, developing, scheduling, and managing a high-performing team that consistently delivers top-line sales growth across all Pet Care Center categories including services; as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures.**Position Responsibilities**To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.* Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.* Accountable for driving the implementation and execution of guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.* Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Endless Aisle, and Repeat Delivery).* Accountable as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions.* Process register transactions in a way that creates a great experience for each guest.* Be a role model within our selling model and support guest interactions as needed.* Accountable for recruiting, hiring, training, coaching, validation, recognition, performance management and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards, including the effective execution of selling and service behaviors.* Ensure the weekly schedule is written effectively to maximize sales floor coverage and guest engagement utilizing Petco selling behaviors.* Promote a positive leadership culture of teamwork, inclusion and collaboration by establishing priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets.* Responsible for the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center.* Solution Managers are expected to display and champion the Petco Leadership Expectations.**Other Essential Duties*** **MODEL INSPIRING LEADERSHIP**. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.* **PROMOTE SAFETY**. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.* **FOSTER A COLLABORATIVE CULTURE**. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.* **PRIORITIZE TALENT DEVELOPMENT**. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.* **ENGAGE AND BE PRESENT.** Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.**Education and Experience*** A high school diploma or its equivalent required; some college level business/management courses preferred.* 2 or more years of management experience or the equivalent is required, with 3 or more years preferred.* Must be licensed to operate a motor vehicle.* Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.* Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.* A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.**Supervisory Responsibility*** The Solutions Manager directly supervises the Solutions LOD, Solutions Generalists, Solutions Specialists Grooming Salon Leader and Dog Trainers.* The Solutions Manager will work in close partnership and be responsible for influencing the Vetco and Vet Hospital guest strategies.* Attract, hire, and retain top selling focused talent; participate in new partner and leader interviews and selection.**Work Environment**This role is expected to provide support during key sales hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.**Contacts**This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.**Equal Opportunity Employer**Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for
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$45k-59k yearly est. 1d ago
Store Manager - Specialized Williamsburg
Specialized Bicycle Components, Inc. 4.5
Store manager job in New York, NY
StoreManager - Specialized Williamsburg page is loaded## StoreManager - Specialized Williamsburglocations: United States, NY, Brooklyn (Hilltop Williamsburg)time type: Full timeposted on: Posted 3 Days Agojob requisition id: R0011183Store Manager - Specialized Williamsburg**ABOUT SPECIALIZED***Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.**In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized.***JOB SUMMARY**A critical member of the Specialized retail network, the StoreManager balances excellence in retail operations with a passion for the power of a great brand. The StoreManager maintains the culture of the business and sets the tone of the store. The ideal candidate has a consistent record encouraging successful, profitable retail, and wants to take that expertise to the next level as a driver of outstanding brand experiences. Beyond being a well-adapted business leader, the StoreManager works collaboratively with staff, retail partners, and local riders as a host, mentor, brand advocate, and customer service ace. This role also works cross-functionally with other members of the Specialized team to facilitate store-based events passionate about education, product launches, advocacy, and brand innovation.**HOW YOU'LL MAKE A DIFFERENCE*** Overall profitability of the retail store, namely covering and exceeding the store's run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, globally* Exemplify outstanding methodologies for staff and local operators* Ensure the conveyance of transformative, inclusive, ride-focused, locally-authentic and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way* Host/give tours of the space to retailers, explaining our processes for outstanding methodologies* Performance management/talent management of all current employees* Encourage a welcoming, diverse, and inclusive workforce through talent recruitment* Schedule all staff and shift coverage showroom* Educate all staff (in-house training, SBCU, and SBCU.com facilitation)* Establish and sustain all clientele (establish long-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases)* Uphold all cleanliness and organizational standards for the sales floor and office space* Handle the progress and ensuring timely delivery of all special orders and home deliveries* Ensure staff has direction and is informed when the manager is not present (days off, time off, etc.) so that all employees are working purposefully towards store goals* Evaluate each employee's performance and is the first point of contact when issues arise in-store among riders, staff, and the service/sales interface* Sett goals with each member of the team which include development, store-wide goals, and larger company initiatives* Operate within the set rules of the company (Specialized Retail LLC.) and ensuring alignment of all practices with Specialized Bicycle Components**WHAT YOU NEED TO WIN*** Experience and Passion for cycling and the Specialized brand* A current or former retail employee with 1+ years of experience preferred* Excellent communication with the ability to effectively interact with riders and team members* Must be able to work as business dictates which includes weekends* Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching* Able to lift at least 50 lbs. or more and use proper lifting skills* **Bike Shop Experience a plus****TELL ME MORE*** Competitive health care (Medical PPO or HDHP)\** Dental\** Vision\** Health Savings Account (HSA)* Short and Long Term Disability* Company sponsored life insurance* Optional Term Life Insurance* Optional Critical Illness insurance* Optional Critical Accident insurance* Competitive vacation package\** 401(k) with match* 8 Weeks paid parental leave* Paid company holidays* Employee discounts on all product* Deep partner retail discounts* Fitness & Events Reimbursement* Uniform Allowance* Employee Assistance Program* Commuter Benefits \*if applicable in state* Compensation: $60k-$65k annually base salary\*For eligible employees\*For eligible employees*At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.**For additional information on benefits and perks, please visit:**Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.**We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!**See what we are up to on**,**, and most importantly, our #**.*### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
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$60k-65k yearly 5d ago
Assistant Store Manager - Spencer's
Spencer's & Spirit Halloween
Store manager job in New York, NY
Hourly rate ranges from $19.00 - $19.25 per hour and is dependent upon qualifications and experience
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's
The Assistant StoreManager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the StoreManager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for an Assistant StoreManager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required.
As an equal opportunity employer, Spencer Gifts - Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.Spencer Gifts - Spirit Halloween will consider for employment qualified applicants with criminal histories.
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$19-19.3 hourly 2d ago
Retail Store Manager - Luxury
Confidential Careers 4.2
Store manager job in New York, NY
Currently hiring for a storemanager for a well-known luxury retailer.
Responsibilities:
Drive sales performance, achieve budget objectives, and ensure operational integrity.
Lead, engage, and retain top clients on the sales floor.
Communicate KPIs and develop strategies to meet performance standards.
Implement action plans to enhance sales for each product category.
Recruit, retain, and manage a high-performing team.
Conduct coaching sessions, performance reviews, resolve employee relations issues.
Execute CRM initiatives and capture customer data.
Monitor store performance, expenses, and compliance.
Manage inventory, merchandising, and back-of-house operations.
Coordinate merchandise requests and shipments.
Manage VM
Requirements:
5+ years of luxury retail experience with RTW/Runway experience.
Must have previous Store Manger experience in a luxury setting.
Established clientele book.
Strong Customer Service Skills
Fashion-savvy with strong motivation.
Ability to multitask in a fast-paced environment.
Detail-oriented and enthusiastic team player.
Benefits:
Generous PTO package
Medical/Dental/Vision insurance
Life Insurance paid by company
Clothing Allowance/Uniform provided by company
$44k-90k yearly est. 3d ago
Assistant Store Manager I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Store manager job in New York, NY
Select how often (in days) to receive an alert:
Assistant StoreManager I
Coach
Brooklyn, NY, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Assistant StoreManager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment.
Sample of tasks required of role:
SALES
• Understands organizational objectives and makes decisions in partnership with the StoreManager that align with Company priorities and values
• Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales
• Productivity Management: holds the management team accountable for personal productivity and management contribution
• Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the StoreManager
• Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
• Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the StoreManager and/or District Manager as needed
• Develop team to build long-term relationships with customers to drive business
• Takes initiative; has a high level of ownership and accountability for results of self and others
• Works directly with the Store/District Manager to protect and drive the needs of the business
• Ensures all daily tasks are completed without negatively impacting service of Coach standards
• Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
• Builds trusting relationships with peers and team; acts as advocate for the Brand
• Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
• Delegates and empowers others
• Creates enthusiasm and positivity for a shared vision and mission
• Recognizes and values individual performance
OPERATIONS:
• Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the StoreManager
• Resolves performance problems using appropriate communication, coaching and counseling techniques
• Adheres to all retail policies and procedures including POS and Operations
• Leverages / understands Coach's tools and technology to support Service and Operations of store
• Recruits, interviews on-boards and works closely with StoreManager on strategies to maintain top-talent; while creating a talent bench
• Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
• Demonstrates strong business acumen; strategically forecasts in partnership with StoreManager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)
• Interacts and communicates with Lead Supervisor and StoreManager
• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Adheres to all retail policies and procedures including POS and Operations
• Leverages and understands Coach's tools and technology to support Service and Operations of store
Competencies required:
• Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
• Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence of and underlying structure of anything.
• Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************* .
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at *************.
Work Setup
BASE PAY RANGE $22.50 TO $37.50 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Retail Manager, Retail Operations, StoreManager, Outside Sales, Marketing, Retail, Sales
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$22.5-37.5 hourly 5d ago
Assistant Executive General Manager
Douglas Elliman Property Management 4.1
Store manager job in New York, NY
Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management.
The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development
(approximately 15,372 units on 320 acres)
. The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.
Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475
Essential Job Duties and Responsibilities:
Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
Supervise the hiring, training, and performance evaluations for administrative staff.
Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
Represent the Executive General Manager at meetings with city, state, and federally elected officials.
Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
Attend court proceedings for lease violations or evictions when necessary.
Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
Attend building and townhouse association and/or board meetings as required.
Performs other duties as assigned.
How much does a store manager earn in Brentwood, NY?
The average store manager in Brentwood, NY earns between $35,000 and $103,000 annually. This compares to the national average store manager range of $30,000 to $73,000.
Average store manager salary in Brentwood, NY
$60,000
What are the biggest employers of Store Managers in Brentwood, NY?
The biggest employers of Store Managers in Brentwood, NY are: