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General Manager (Bilingual)
Community Choice Financial Family of Brands 4.4
Store manager job in Phoenix, AZ
Your Opportunity: General Manager Titlemax Phoenix, AZ As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $24.00 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$24 hourly Auto-Apply 4d ago
General Manager
Community Choice Financial Family of Brands 4.4
Store manager job in Chandler, AZ
Your Opportunity: General Manager Titlemax Chandler, AZ As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $24.00 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$24 hourly Auto-Apply 4d ago
Market Manager
Manpower 4.7
Store manager job in Phoenix, AZ
Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in the market leadership and forge a career path that's right for you! What's In It For You • Getting the rewards, you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including: • Competitive base salary • Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account. • Defined contribution Pension Plan with a company match • 4 weeks paid vacation Being part of an inspiring culture • We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it's about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business. • Our Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging. Consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability. • In 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. Building your Career with Purpose! • We know your continued development fuels our future success. We'll help you grow into an expert in your field. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals. • How You'll Make an Impact as a Market Manager • The Market Manager leads/runs a Manpower business, generating sales and owing the market and the P&L as an entrepreneurial leader. The primary focus of the role is to drive sales and inspire staff to proactively grow staffing opportunities within owned market. Is it your goal to run your own business and be a strong presence in your community and beyond? Do you thrive in an environment that empowers you to make decisions and create a winning culture? As a Manpower Market Manager, you will be known as a world of work leader inspiring a team to provide talent solutions that drive business results for your clients across multiple markets. The opportunity is limitless! You will: • Inspire and lead a team of recruiters to grow the Manpower business in designated markets. • Add staff and market geography as you build your book of clients and associates. • Leverage our thought leadership to position yourself as a market and industry leader, known by clients and in communities of relevance and looked to for World of Work expertise. • Understand market and industry trends and translate into clear strategy and business plan that capitalizes on opportunity. • Manage a P&L while driving year-over-year growth in revenue and profit margin, as well as improving efficiency. Results & Strategy: • P&L owner, accountable for bringing in business and improving efficiency, while aligning to organizational values and established guidelines and budgets. • Build strategy that capitalizes on market/industry opportunity in market and translates into clear business plan. • Operationalize plan into clear direction and expectations for team. People Leadership: • Inspire and lead a team of sellers and recruiters to grow the business and delight clients, consultants, and candidates. • Responsible for hiring, onboarding, managing, and developing a team Client & Candidate: • Develop strategies and tactics required to direct sales and recruiting activities. • Oversee execution with hands-on coaching of direct reports, involved with clients and consultants to drive loyalty and resolve escalations. Thought Leadership: • Market and industry leader known in communities of relevance and looked to for World of Work expertise. • Offers customized workforce solutions to clients, by collaborating across teams/brands to leverage the full suite of ManpowerGroup solutions. Qualifications - External What you'll bring with you: • Management: 2+ years demonstrated managerial and operational experience • Sales: 2+ years selling a solution / in a service industry • Education: High school diploma or equivalent Join us! Apply Now to begin YOUR Career with Purpose! About Us ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. For more information, visit **********************
$47k-68k yearly est. 2d ago
Customer Service Manager
LHH 4.3
Store manager job in Chandler, AZ
On‑site, team‑based environment | Full‑time | People & experience first About the role A well-known Phoenix business is hiring a Customer Service Manager to lead a close‑knit customer care team of four. Your north star is culture : you'll elevate team energy, bring cross‑functional groups together, and coach your reps so customers feel the difference in every interaction. Why this role matters Our customers connect with us across phone, text, email, and website chat. They deserve fast, friendly, and accurate help-every time. This role ensures we deliver that consistently by strengthening skills, sharpening processes, and fostering a “one team” mindset across operations, dispatch, and field services. What you'll do Lead, coach, and mentor a team of four customer service reps-daily huddles, side‑by‑sides, QA reviews, and individualized development plans that lift performance and morale. Champion culture and collaboration-build rituals that connect customer service with dispatch, scheduling, field techs, and back office; resolve friction and celebrate shared wins. Own multi‑channel workflow-optimize queues across phones, SMS, email, and web chat; ensure SLAs are met, and handoffs are smooth. Be the calm problem‑solver-jump into complex or escalated cases, think on your feet, and model sound judgment under pressure. Improve the customer journey-map pain points, tighten scripts and macros, simplify policies, and partner with operations to eliminate repeat issues. Use data to drive outcomes-track handle time, first‑contact resolution, CSAT/NPS, schedule adherence, and contact quality; translate insights into action. Hire, onboard, and upskill-interview for service mindset, set clear expectations, and build a training library of playbooks, scenarios, and role‑plays. Own daily rhythm-coverage planning, break schedules, real‑time queue management, and quick standups to unblock the day. What you'll bring Coaching first leadership style with a track record of developing CSR talent and improving customer outcomes. Quick, resourceful problem‑solving-able to triage, decide, and communicate clearly in fast‑moving situations. Experience in high‑volume contact center or service dispatch; industry experience helpful but not required-we'll teach the domain. Comfort with multi‑channel platforms (telephony, chat/SMS, email), ticketing/CRM tools, and basic reporting dashboards. Empathy, composure, and strong written/verbal communication skills. Work environment Everyone sits together-collaborative, on‑site pod with real‑time support and coaching. You'll manage live queues across phone, text, email, and web chat; expect a mix of quick solves and deeper troubleshooting. Benefits & growth Competitive pay, performance bonus potential, and avenues to grow into broader operations or customer experience leadership. Training on tools, industry basics, safety, and customer service best practices.
$36k-54k yearly est. 5d ago
Operations Manager
Macy's 4.5
Store manager job in Phoenix, AZ
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Operations coordinates and oversees the day-to-day management of a distribution department. They manage the daily activities for the operations to ensure facility and organizational goals and objectives are achieved. Additionally, they perform other related duties, special projects, or assignments as required. This role is based in our Customer Fulfillment Center in Goodyear, Arizona outside of Phoenix This is a Friday, Saturday and Sunday 6:00 AM-6:30 PM shift. We are looking for someone who is a strong leader, developer and mentor of others and has experience working in an automation building Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well. In this role, you will report to our Director, Operations who runs the entire shift and you will be leading hourly colleagues What You Will Do Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets. Builds high performing teams by providing guidance and support for all hourly colleagues. Generate reports for management to keep them informed on key metrics. Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans. Conduct presentations to senior management as needed. Continuously analyze work processes to identify optimization opportunities and implement improvements. Cultivate a work culture dedicated to superior customer service and success. Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency. Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved. Manage all aspects of inventory control. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives. Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs. Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Leadership and Management: Oversee the distribution department, providing guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills. Analytical and Problem-Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements. Review analyses of activities, costs, operations, and forecast data to assess department progress toward goals. Communication and Interpersonal: Conduct presentations to retail division and senior management with strong written and oral communication skills. Demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation ability, coaching, mentoring skills, and initiative. Be proactive, responsive, detail-oriented, and get things done in a fast-paced environment. Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills. Demonstrate proficiency in problem analysis. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Ability to work a flexible schedule, including days, evenings, weekends, holidays. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!
$55k-88k yearly est. 3d ago
Service Center Assistant Manager
The McAlear Group
Store manager job in Phoenix, AZ
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
$34k-49k yearly est. 3d ago
Operations Manager
Swoon 4.3
Store manager job in Tempe, AZ
. This is a 6-month contract to hire opportunity with Benefits - Health, Dental & Vision (50% of premium is covered for contractor). Additional benefits offered upon conversion to full-time employee. Job Summary The Operations Manager is responsible for overseeing the day-to-day operations, governance, and continuous improvement of a large-scale enterprise research administration platform. This role serves as a critical bridge between research operations teams, system users, technology development teams, and external vendors to ensure system performance, usability, and alignment with organizational priorities. Key Responsibilities System Oversight & Optimization Oversee daily operations and ongoing enhancements of an enterprise research administration platform, ensuring reliability, scalability, and performance Partner with internal stakeholders and vendors to identify, prioritize, and implement system improvements Ensure system capabilities align with evolving business and operational needs Governance & Compliance Lead and manage governance routines across enterprise research, data, and forecasting platforms Establish transparent, inclusive governance processes aligned with organizational priorities and compliance requirements Ensure consistent operational standards and decision-making frameworks Vendor & Contract Management Review, support, and inform vendor agreements and service engagements Manage ongoing vendor relationships to ensure service delivery, accountability, and alignment with operational goals Act as a liaison during contract discussions, renewals, and negotiations Leadership & Business Coordination Partner with leadership and business teams to define product needs, requirements, and development priorities Develop and maintain a product roadmap supporting both short-term enhancements and long-term strategy Track budgets, expenditures, and forecasts to ensure responsible financial management Issue Resolution & Operational Support Coordinate timely resolution of system and operational issues across functional and technical teams Serve as a central escalation point for tracking issues through resolution Ensure consistent communication and documentation of issue status and outcomes Agile / SCRUM Delivery Manage Agile/SCRUM processes for operational and project initiatives Lead backlog prioritization, sprint planning, and delivery execution Facilitate collaboration between developers, analysts, and business stakeholders to meet project goals Stakeholder Engagement & Communication Serve as a primary liaison between research operations, system users, technical teams, and leadership Provide clear, timely communication on system performance, priorities, and upcoming changes Build and maintain strong relationships with senior stakeholders to ensure alignment between technology solutions and business objectives If interested in more details, please apply!
$69k-107k yearly est. 4d ago
Service Manager
Sunstate Mechanical Services, LLC
Store manager job in Tempe, AZ
Founded in 1952, Marsden Services is a nationally recognized provider of comprehensive facility services. We deliver high-quality janitorial, security, mechanical, calibration, emergency response, and facility management solutions to clients across the country. Through our subsidiary: Sunstate Mechanical we bring decades of mechanical contracting expertise to industrial and commercial clients across Arizona and the Southwest. Sunstate is known for their operational excellence in HVAC, plumbing, piping and service maintenance - we take pride in being excellent at what we do. At Marsden, our people are our greatest strength. We believe in our employees, invest in their growth, and provide opportunities for long-term success. A career with Marsden means joining a company that supports your professional development and encourages you to make a meaningful impact. Summary The Service Manager supports the overall service operations of Sunstate Mechanical, ensuring we deliver best-in-class commercial/industrial plumbing and HVAC projects and service to our customers. This leader must be a former field technician or foreman-level professional who truly understands field work and can relate to service techs-someone who can “throw on a toolbelt” when needed, while also excelling at planning, budgeting, customer relationships, safety training and team development. This role manages a team of 12 service technicians, with growth targets of 20-30 technicians. The Service Manager is responsible for the safety, hiring, retaining, training, and coaching field personnel. Over time, a small group of Foremen will be added, and this position will manage those leaders as well. The work environment will eventually be 50% office / 50% field as the department grows. This position is customer-facing and consultative and will own client renewals, maintenance contract sales, quality control visits, and client relationship management. The Service Manager must bring value as the subject-matter expert to clients. Key Responsibilities Service Operations & Customer Solutions Communicate effectively with customers, vendors/subcontractors, general contractors, and the internal service team. Hold the service team accountable to KPIs and performance expectations. Serve as the primary point of contact for customer service and account management needs. Provide labor/material estimates to customers and evaluate estimates from vendors and subcontractors. Conduct quality control visits and face-to-face client meetings to ensure high service standards and contract renewals. Develop new business opportunities with existing clients; identify areas of improvement to meet service needs. Team Leadership & Development Manage, mentor, and support all Service Technicians. Plan for team growth from 12 technicians to 20-30 total. Hire, retain, train, and build the field team; maintain a positive, optimistic leadership presence. Eventually oversee a team of Foremen as the department expands. Relate to and support field employees; step into field work when necessary. Serves as the primary safety leader for the service department, ensuring compliance with safety standards, conducting regular safety training, and promoting a culture of safe work practices among all team members. Scheduling, Planning & Process Improvement Coordinate labor scheduling for all service work. Partner with internal stakeholders to identify business opportunities and operational improvements. Lead the implementation of enterprise software (e.g., Mobile Tech) to improve efficiency, timekeeping, and billing accuracy. Support both small/quick-turn service projects and larger design/build projects as the department evolves. Manage budgeting, planning, and maintenance contract sales. Education and Experience Proven, practical experience in commercial/industrial plumbing and HVAC service or project environments, with the ability to understand field workflows, diagnose issues, support technicians, and ensure high-quality service delivery. Experience as a field technician or foreman strongly preferred; ability to relate to field teams is essential. OSHA 10 certification is required or must be obtained within an agreed-upon timeframe, OSHA 30 would be preferred. Proficient with Microsoft Word and Excel. Working knowledge of federal, state, and city regulations and guidelines. Excellent verbal and written communication skills. Proven ability to manage multiple projects concurrently, often with tight deadlines. Self-starter with the ability to embrace and lead change; able to grow and sustain a high-performing service team. Business Conduct Demonstrates commitment to the Company's values and Code of Conduct. Builds and promotes a culture of safety; leads by example in all field and jobsite behavior. Treats coworkers with respect and approaches conflict professionally and constructively. Seeks to understand processes, asks questions, and champions improvements. Ensures compliance with the Company's Operating Standards. Supervisory Responsibility Directly oversees all Service Technicians (and future Foremen) Position Type / Hours of Work Full-time, Monday-Friday Hybrid role (office in Tempe + local field work) Travel Local travel only EEO Statement Marsden Services provides equal employment opportunities (EEO) to all employees and applicants without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, public assistance status, or any characteristic protected under federal, state, or local law. Other Duties This job description is not designed to cover or contain a comprehensive list of duties or responsibilities. Duties may change at any time with or without notice.
$47k-77k yearly est. 1d ago
Assistant Studio Manager
F45 Training 4.1
Store manager job in Phoenix, AZ
Who We Are Our F45 Midtown Phoenix family is looking to grow our leadership team with a driven, positive and community-focused Assistant Studio Manager. This role supports both the sales engine and day-to-day studio operations while helping create an incredible experience for every member who walks through our doors. This role is ideal for someone who loves people, thrives in fast-paced environments, is motivated by goals and believes deeply in the power of health and fitness. Role Overview: The Assistant Studio Manager works closely with Studio Ownership to: Drive membership growth through sales, conversion and retention initiatives Support daily studio operations, member experience and brand standards Build strong community relationships and represent the F45 brand with pride This is a part-time leadership role requiring ownership mindset, accountability and a passion for helping others succeed. This role is intentionally designed as a development pathway into a future full-time Studio Manager role and the ideal candidate is excited about expanding their leadership, responsibility, and impact within the studio. Key Responsibilities: Sales + Membership Growth Consistently meet and exceed monthly sales targets Assist in managing the full sales pipeline: lead follow-up, consultations, membership presentations and closing Assist with lead generation strategies and local marketing initiatives Conduct engaging in-person and phone consultations with trialers and prospective members Drive referral programs, outreach campaigns and reactivation initiatives Member Experience + Community Building Deliver exceptional customer service and support at all times Build strong relationships with members, making the studio feel welcoming and community-focused Represent our brand positively in studio and in the local community Support member onboarding and engagement efforts to improve retention Operations + Studio Support Support daily studio operations, cleanliness and front desk processes Assist with member check-ins, account support, payment question, and customer care follow-ups Help ensure studio cleanliness, organization and brand presentation Collaborate with studio leadership and coaching staff to ensure cohesive operations Participate in team meetings, training sessions and development opportunities Qualifications: 1+ year of sales experience preferred (fitness industry a plus) Demonstrated comfort with consultative sales and goal-driven performance Strong customer service skills; confident, positive, approachable personality Highly organized with strong attention to detail Comfortable learning and using studio software (MindBody, Loyalsnap, Google Suite, etc.) Passionate about health, wellness and helping others succeed Ability to work independently, take initiative and execute tasks with minimal oversight CPR/AED certified or willing to obtain (preferred) Personal Training Certification through a nationally recognized organization (preferred) Benefits: Flexible schedule Free membership at F45 Training Midtown Phoenix Competitive hourly pay + performance-based commission/bonuses Fun, supportive and high-energy team environment
$24k-43k yearly est. 5d ago
District Manager - Janitorial Services
Velociti Services 3.8
Store manager job in Phoenix, AZ
The District Manager is responsible for overseeing janitorial operations across multiple client locations within a defined district, managing a workforce of 150+ employees. This leader ensures consistent, high-quality service delivery, builds strong client partnerships, and drives operational excellence across a large, multi-site portfolio. The role is accountable for maintaining cleanliness standards, enforcing safety and compliance, managing staffing needs, and meeting budgetary goals. Key Responsibilities: Operational Oversight: Direct janitorial operations for multiple accounts, ensuring service consistency, cleanliness standards, and client satisfaction across a high-volume portfolio. Client Management: Serve as the primary liaison for clients, addressing service concerns, conducting walkthroughs, and strengthening relationships at all levels. Team Leadership: Manage, coach, and support a team of Area Managers, Supervisors, and 150+ frontline staff. Foster a culture of accountability, safety, and performance. Staffing & Training: Oversee hiring, onboarding, scheduling, and training programs to ensure accounts are fully staffed with capable, service-minded teams. Quality Control: Conduct inspections and audits to verify compliance with contracts, company standards, and safety protocols. Budget & Cost Control: Manage labor and supply costs, oversee district financial performance, and implement cost-saving initiatives while maintaining service excellence. Compliance & Safety: Enforce OSHA regulations, company policies, and site-specific safety protocols. Drive a proactive safety culture across all sites. Reporting & Documentation: Provide accurate operational reporting, payroll approvals, incident documentation, and client updates in a timely manner. New Account Support: Lead onboarding for new accounts, including site setup, staffing, and service launch. Qualifications: High school diploma or equivalent required; Bachelor's degree in Business, Facilities Management, or related field preferred. 5+ years of progressive leadership experience managing 100+ locations and 150+ employees in janitorial or facilities services. Proven ability to manage large, dispersed teams and multiple client accounts simultaneously. Strong organizational and time management skills with a hands-on, service-oriented leadership style. Excellent communication and interpersonal skills with the ability to resolve client and employee concerns effectively. Valid driver's license and ability to travel regularly within the district. Key Competencies: Large-Scale Team Leadership & Development Multi-Site Client Relationship Management Operational Execution at Scale Quality Assurance & Compliance Budget & Financial Management Safety & Risk Management Strategic Problem Solving & Initiative Benefits: Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members: Company-Provided Benefits (Full-Time, 30+ Hours per Week) Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Short-Term Disability Insurance Voluntary Benefits: Medical and Dental Insurance Additional Life and AD&D Insurance Supplemental Short-Term Disability Insurance Long-Term Disability Insurance Hospital Indemnity, Accident, and Critical Illness Insurance Retirement: 401(k) Retirement Plan available for all team members Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$68k-119k yearly est. 4d ago
Administrative Operations Manager
Arizona Department of Education 4.3
Store manager job in Tempe, AZ
Administrative Operations Manager Type: Charter Job ID: 131572 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax: District Email : Salary Range: $42,500.00 - $52,000.00 USD annually. As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program, taking fundamental responsibility for the communities we serve. This position is essential to the daily operation and efficiency of the school front office, supporting the campus principal in overseeing scheduling, safety, communications, logistics, and the school's budget. It serves as a key operational partner in all school functions, with a primary focus on running a responsive, organized, and welcoming front office. Success in this role means managing day-to-day operations with professionalism, ensuring students, staff, and families feel supported, and that the campus runs smoothly. By aligning systems with the school's mission and playing a critical role in campus safety and communication, this position is central to fostering a safe, positive, and high-functioning school community. QUALIFICATIONS: * Bachelor's degree or higher preferred. * 5 years experience supporting educational leadership and/or office management within a school setting. * Ability to maintain confidentiality and discretion. * Ability to read, speak, and/or write in Spanish, preferred but not required. * Active Arizona Department of Public Safety (DPS) issued IVP Fingerprint Clearance Card. * Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered. DUTIES AND RESPONSIBILITIES: * Lead the front office team to ensure efficient daily operations and a welcoming environment * Facilitate regular front office team meetings to align on priorities, procedures, and service standards * Serve as the liaison between the Site Principal and front office staff, ensuring clear communication and follow-through on tasks * Support the Site Principal with a wide range of administrative, operational, and financial tasks * Manage the opening and closing procedures of the school site * Oversee school scheduling, including special events, field trips, transportation, and other campus functions * Coordinate and manage community use of school facilities * Support the Site Principal in managing and monitoring the school budget, including preparing financial reports and processing purchase orders and reimbursements * Collect and reconcile funds (e.g., field trips, tax credit, student council), and prepare school cash/check deposits * Process and maintain accurate records, including correspondence, time cards, supply budgets, and recordkeeping systems * Monitor and approve employee time cards, ensuring proper coding and administrative approval in Workday * Coordinate staff scheduling and arrange substitute coverage through the school's substitute system * Maintain equipment, textbook, and supply inventories * Support the campus SEL team by coordinating parent meetings related to student discipline and attendance * Access student databases to retrieve and manage student information * Oversee and support school public relations and communication efforts, including school-wide messaging to families and the community * Support the health office as needed under the guidance of the school nurse, including assisting with minor health concerns and student safety needs * Maintain confidentiality in all aspects of the role * Receive and screen telephone calls and visitors, schedule meetings and events, and support daily front office operations * Interpret and explain school policies and procedures in response to inquiries * Evaluate and resolve operational problems within the scope of the position * Additional duties may be assigned as necessary KNOWLEDGE, SKILLS AND ABILITIES * Demonstrates leadership skills, including the ability to guide a team, make informed decisions, and support school-wide initiatives * Demonstrates excellent reading, writing, computation, technology, and communication skills * Demonstrates the ability to perform routine clerical tasks * Ability to maintain confidentiality * Demonstrates ability to communicate effectively both orally and in writing * Demonstrates ability to work cooperatively with others * Demonstrates ability to multitask in a high-energy working environment * Knowledge of standard office policies and procedures * Knowledge of bookkeeping, budgeting, and records management * Experience in leading staff to achieve customer service and operational goals * Skill in the use of MS Office and other software/applications * Ability to articulate, represent a professional demeanor, and take initiative PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs, such as boxes, supplies, etc. Specific vision abilities required by this job include close vision, such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception. LOCATION: Downtown Phoenix TRAVEL: Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays. This job description is subject to change at any time. Other: What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line. Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us? For more information please visit: ********************************
$42.5k-52k yearly 25d ago
District Manager, Arizona South
The Gap 4.4
Store manager job in Gilbert, AZ
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently follow- up to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$77k-132k yearly est. 48d ago
District Manager - Phoenix, AZ
Vertiv 4.5
Store manager job in Phoenix, AZ
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds Under general direction, the District Manager leads a field directed service business focused on safe work practice and operational excellence. Deploys and maintains standardized tools, systems and support for the assigned District team. Manages resources to maximize customer satisfaction and improve productivity and profitability, delivers customer satisfaction plans including contract commitments, service level agreements, and service asset management. Effectively recruits, develops, and retains employees. Ensures overall operational excellence and service growth. Fosters a team environment while providing regular performance feedback, development, and coaching. Requires extensive interaction and relationship building with internal and external customers. Essential Duties and Responsibilities Builds and motivates teams to execute Service's sold solutions including, Service Contract work, Product Startup and warranty support, systems upgrades (Cap/Fan replacements) and T&M business growth. Drives profitable growth initiatives through effective management of assigned assets (people, financial and material). Manages assigned assets in a manner that meets or exceeds key performance goals (KPI's). Builds an environment that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance targets (KPI's). Ensures tools and processes are executed per established standards to achieve customer satisfaction at the most effective cost. Analyzes operations processes and provide recommendations for improvements. Analyzes service operations to identify improvement areas. Implements required changes. Leads local effort to drive and strengthen customer loyalty programs that secure and retain service contract customers. Leverages internal and external relationships by actively networking with sales professionals, customer's decision-making associates, all of which enhance the local reputation of Liebert Services and the local team. Drives operational review meetings, reviewing safety and operational excellence performance metrics. Executes other managerial responsibilities, i.e., hiring, performance reviews consistent with established business strategy. Prepares and delivers clear performance expectations, performance reviews and development plans for direct reports teaming with the appropriate matrix functional manager as required. Ensures a consistent level of coaching, which includes, monthly 1-1's and operational reviews. Supervisory Responsibilities Manages a defined geographic service district staffed by fifteen (15) to twenty (20) customer facing field service engineers (CE's). Leads the execution efforts of the field directed service business. Ensures consistency of delivery systems across the service centers. Audits the effectiveness of service operations and makes changes to improve performance. Ensures that contractual obligations are completed, and customer satisfaction is achieved. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Graduate Engineer BSEE or BSME and six years' experience OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience. A high degree of communication, supervisory, organizational and management skills are required High-level competence in written and verbal communication. Strong presentation skills and proficiency in speaking to large audiences. Able to lead and direct diverse teams. Strong knowledge of Critical Power Infrastructure Services & related industry standards, such as OSHA and NFPA. A good theoretical background and strong management skills are necessary. Communicate effectively, in writing and verbally, with clients, peers and management. Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills. Strong computer skills including editing, formatting and using templates in Microsoft Word, Excel, PowerPoint, and use of Internet for standards/products/manufacturer research. Willing to work flexible hours, weekends, holidays and night work. Able to travel up to 50% of time. Valid Driver's License. Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
$79k-131k yearly est. Auto-Apply 17d ago
Operations Site Manager
DMD Systems Recovery LLC
Store manager job in Tempe, AZ
Job DescriptionOperations Site ManagerDepartment: Operations Employment Type: Full-Time Reports To: COO Salary: $85,000.00Company OverviewDMD Systems Recovery (DMD) is a certified B Corp specializing in IT Asset Disposition (ITAD) solutions. We uphold the highest environmental and security standards, delivering confidence to clients who value sustainability and data protection. Headquartered in Tempe, Arizona, DMD is a leader in electronics recycling and responsible asset management The Operations Site Manager is responsible for the leadership, management, and continuous improvement of all processing operations at the designated site. This includes overseeing receiving, sorting, data destruction, testing, shipping, and inventory management. The manager will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, quality, and high performance. This role is both strategic and hands-on, requiring the ability to lead teams, optimize processes, and deliver measurable results.Key ResponsibilitiesLeadership & Team Management Interview, train, and develop a high-performing operations team. Provide ongoing coaching, performance feedback, and career development opportunities. Foster a positive, inclusive, and safety-focused work environment. Manage scheduling, timecards, and attendance to ensure adequate staffing and productivity. Operational Excellence Oversee all aspects of ITAD processing, including receiving, sorting, testing, data wiping, refurbishment, shipping, and inventory control. Ensure all operations meet or exceed company targets and Service Level Agreements (SLAs) for accuracy, throughput, and quality. Implement and monitor key performance indicators (KPIs) to drive continuous improvement. Maintain compliance with operational standards (e.g., ISO, R2, NAID) and company policies. Process Improvement & Innovation Identify opportunities to streamline workflows and enhance efficiency. Lead the adoption of new tools, technologies, and best practices to improve client experience and operational outcomes. Collaborate with cross-functional teams to implement process changes and resolve operational challenges. Compliance & Safety Ensure all site activities comply with environmental, health, safety, and data security regulations. Conduct regular audits and risk assessments to maintain compliance and mitigate potential hazards. Promote a culture of safety and accountability throughout the site. Client & Stakeholder Engagement Serve as the primary point of contact for site-level operational issues and client escalations. Communicate effectively with internal and external stakeholders to ensure alignment and satisfaction. Support business development initiatives by providing operational insights and expertise. Reporting & Administration Prepare and present regular reports on site performance, challenges, and improvement initiatives. Manage resource allocation for the site. Oversee inventory accuracy and asset tracking systems. QualificationsEducation & Experience High school diploma, GED, or equivalent required; Associate's or Bachelor's degree preferred. Minimum 5 years of experience in production or operations management, preferably in ITAD, electronics recycling, or related fields. At least 3 years of experience managing teams in a warehouse or processing environment. Experience with reverse logistics, asset disposition, or supply chain management is highly desirable. Familiarity with operational standards (ISO, R2, e-Stewards, NAID) and regulatory compliance. Skills & Competencies Strong leadership, coaching, and team-building skills. Excellent communication, interpersonal, and conflict resolution abilities. Analytical mindset with a focus on process improvement and problem-solving. Proficiency with warehouse management systems (WMS), inventory tracking, and Microsoft Office Suite. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Physical RequirementsAbility to stand for extended periods, squat, twist, bend, and lift 10-50 lbs (or more) regularly. Reasonable accommodations will be provided for individuals with disabilities.Compensation & Benefits Competitive salary, commensurate with experience and responsibilities. Comprehensive benefits package, including health, dental, vision, paid time off, and retirement plans. Opportunities for professional growth and advancement. Additional InformationDMD is an equal opportunity employer. Pre-employment drug screening and background checks are required. Powered by JazzHR KSyrWXj8c1
$85k yearly 13d ago
Appraisal Review Manager - Residential - UT, CO, TX, AZ, NV
National Bank of Arizona 4.4
Store manager job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Appraisal Review Manager selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT. Responsibilities: * The Appraisal Review Manager is responsible for the residential appraisal review area and serves as liaison, efficiency expert and problem-solver between loan production and the residential Appraisal Review Department. * Participates in the automation of the appraisal procurement, review, scoring and system monitoring process to ensure industry "best practices" and provide a competitive advantage. * Manages the daily operations, focusing on increasing reliability, accuracy and efficiencies relating to procurement and review of residential real estate appraisals for consumer and mortgage lending, across all regions. * May be required to perform appraisal reviews. * Develops, administers, and manages the training of the appraisal review specialists, for both direct reports and applicable bank staff. * Manages the consumer and mortgage lending "appraisal dispute" function for consumer and mortgage lending customers. * Resolves appraisal disputes and appraiser or client complaints, as necessary. * Performs project management leadership functions as a project manager or team member, as needed. * May be responsible to drive process improvement initiatives, including gathering and documenting business requirements. * Strong project management experience and data analytics proficiency preferred. * Possesses proficiency in MS Office, as well as experience in Power BI, Power Apps, Power Automate, and TEAMS. Proficiency in SQL and Python, preferred. * Assists in all phases of third-party supplier risk management life cycle for valuation services vendors. * Keeps abreast of industry knowledge and regulations pertaining to appraisal methodology and secondary mortgage market policies and procedures to ensure both regulatory and investor compliance. * Provides oversight to executive management by developing and providing various departmental reports, as necessary, to department management. * Facilitates the efficient integration of all applicable operating systems. * Responsible to ensure compliance with bank policies, federal regulations and USPAP standards. * Ensures that appraisals are consistent with regulations. * Responsible for interpreting and implementing current regulations. * May also order appraisals to control costs, ensure independence between loan and appraisal departments and give proper instructions for the appraisers. * Responsible for hiring, transfers, terminations, and performance evaluations. * Other duties as assigned. Qualifications: * Requires a bachelor's degree in business, finance, or related fields, * 6+ years of directly related appraisal, credit, or financial analysis or equivalent. * Management experience required. Management experience at a federally regulated institution preferred. * Certified Residential Appraiser license required at a minimum. * Professional appraisal association designation preferred. * Requires advanced knowledge of appraisals, appraisal practices, principles, applications, and methods. * Advanced knowledge of audit procedures, legal and regulatory requirements. * Must possess applicable appraisal licensing, valuation experience and requisite mortgage and consumer lending knowledge to facilitate the efficient integration of all applicable operating systems. * Must have strong management, client relations and communication skills, both written and verbal. * Must possess advanced analysis and problem-solving skills. * Ability to work with internal and external clients. * This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on job-related factors such as level of experience and location * Work Location: This position can be located at one of our headquarters in the following locations: * Phoenix, AZ * Denver, CO * Las Vegas, NV * Houston, TX * Midvale, UT Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products
$115k-145k yearly 48d ago
Appraisal Review Manager - Residential - UT, CO, TX, AZ, NV
Zions Bancorporation 4.5
Store manager job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Appraisal Review Manager selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT. Responsibilities: * The Appraisal Review Manager is responsible for the residential appraisal review area and serves as liaison, efficiency expert and problem-solver between loan production and the residential Appraisal Review Department. * Participates in the automation of the appraisal procurement, review, scoring and system monitoring process to ensure industry "best practices" and provide a competitive advantage. * Manages the daily operations, focusing on increasing reliability, accuracy and efficiencies relating to procurement and review of residential real estate appraisals for consumer and mortgage lending, across all regions. * May be required to perform appraisal reviews. * Develops, administers, and manages the training of the appraisal review specialists, for both direct reports and applicable bank staff. * Manages the consumer and mortgage lending "appraisal dispute" function for consumer and mortgage lending customers. * Resolves appraisal disputes and appraiser or client complaints, as necessary. * Performs project management leadership functions as a project manager or team member, as needed. * May be responsible to drive process improvement initiatives, including gathering and documenting business requirements. * Strong project management experience and data analytics proficiency preferred. * Possesses proficiency in MS Office, as well as experience in Power BI, Power Apps, Power Automate, and TEAMS. Proficiency in SQL and Python, preferred. * Assists in all phases of third-party supplier risk management life cycle for valuation services vendors. * Keeps abreast of industry knowledge and regulations pertaining to appraisal methodology and secondary mortgage market policies and procedures to ensure both regulatory and investor compliance. * Provides oversight to executive management by developing and providing various departmental reports, as necessary, to department management. * Facilitates the efficient integration of all applicable operating systems. * Responsible to ensure compliance with bank policies, federal regulations and USPAP standards. * Ensures that appraisals are consistent with regulations. * Responsible for interpreting and implementing current regulations. * May also order appraisals to control costs, ensure independence between loan and appraisal departments and give proper instructions for the appraisers. * Responsible for hiring, transfers, terminations, and performance evaluations. * Other duties as assigned. Qualifications: * Requires a bachelor's degree in business, finance, or related fields, * 6+ years of directly related appraisal, credit, or financial analysis or equivalent. * Management experience required. Management experience at a federally regulated institution preferred. * Certified Residential Appraiser license required at a minimum. * Professional appraisal association designation preferred. * Requires advanced knowledge of appraisals, appraisal practices, principles, applications, and methods. * Advanced knowledge of audit procedures, legal and regulatory requirements. * Must possess applicable appraisal licensing, valuation experience and requisite mortgage and consumer lending knowledge to facilitate the efficient integration of all applicable operating systems. * Must have strong management, client relations and communication skills, both written and verbal. * Must possess advanced analysis and problem-solving skills. * Ability to work with internal and external clients. * This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on job-related factors such as level of experience and location * Work Location: This position can be located at one of our headquarters in the following locations: * Phoenix, AZ * Denver, CO * Las Vegas, NV * Houston, TX * Midvale, UT Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products
$115k-145k yearly 48d ago
Assistant Store Manager
Francesca's Holdings 4.0
Store manager job in Chandler, AZ
We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$27k-31k yearly est. Auto-Apply 60d+ ago
Mobile Phlebotomy Manager
Getlabs
Store manager job in Phoenix, AZ
Summary/Objective: We are currently seeking a full-time Phlebotomist interested in joining an early stage startup with strong experience leading teams in an office, hospital, or mobile environment. This opportunity will begin as a traditional mobile phlebotomy role and will quickly evolve into a supervisory/administrative role. Full-time $20-25/hour, commensurate with experience Mileage reimbursed $0.50/mile Essential Functions: Successful candidates will have: Phlebotomy certification from an accredited agency Strong leadership experience Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Ambition to grow professionally and mentor others Comfortable working under minimal supervision Reliable transportation and clean driving record Able to pass a standardized color blindness test Interest in joining a small but growing startup! **Bonus qualifications! Fluent in Spanish Management/supervisory experience Experience in recruiting, hiring, and/or training This role will be in charge of all mobile phlebotomy activities as well as a wide variety of administrative responsibilities to support the business. Mobile Phlebotomy Responsibilities Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories Follow safe and accurate blood collection procedures and processing of specimens Maintain close communication with the operations team during business hours Administrative Responsibilities Work with the operations team in a variety of ways including but not limited to building training materials, business development, marketing, customer service, recruiting, purchasing, etc. Proactively identify areas of improvement and create short- and long-term solutions Effectively manage a team of mobile phlebotomists as we grow Efficiently manage workload with open communication, rapid turnaround, and high-quality output Required Education and Experience: 2 years of phlebotomy experience (mobile phlebotomy experience preferred) Experience processing samples Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
$20-25 hourly 60d+ ago
Assistant Store Manager
Community Choice Financial Family of Brands 4.4
Store manager job in Mesa, AZ
Your Opportunity: Assistant Store Manager Titlemax Mesa, AZ As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$18.3 hourly Auto-Apply 4d ago
Operations Site Manager
DMD Systems Recovery
Store manager job in Tempe, AZ
Operations Site ManagerDepartment: Operations Employment Type: Full-Time Reports To: COO Salary: $85,000.00Company OverviewDMD Systems Recovery (DMD) is a certified B Corp specializing in IT Asset Disposition (ITAD) solutions. We uphold the highest environmental and security standards, delivering confidence to clients who value sustainability and data protection. Headquartered in Tempe, Arizona, DMD is a leader in electronics recycling and responsible asset management The Operations Site Manager is responsible for the leadership, management, and continuous improvement of all processing operations at the designated site. This includes overseeing receiving, sorting, data destruction, testing, shipping, and inventory management. The manager will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, quality, and high performance. This role is both strategic and hands-on, requiring the ability to lead teams, optimize processes, and deliver measurable results.Key ResponsibilitiesLeadership & Team Management Interview, train, and develop a high-performing operations team. Provide ongoing coaching, performance feedback, and career development opportunities. Foster a positive, inclusive, and safety-focused work environment. Manage scheduling, timecards, and attendance to ensure adequate staffing and productivity. Operational Excellence Oversee all aspects of ITAD processing, including receiving, sorting, testing, data wiping, refurbishment, shipping, and inventory control. Ensure all operations meet or exceed company targets and Service Level Agreements (SLAs) for accuracy, throughput, and quality. Implement and monitor key performance indicators (KPIs) to drive continuous improvement. Maintain compliance with operational standards (e.g., ISO, R2, NAID) and company policies. Process Improvement & Innovation Identify opportunities to streamline workflows and enhance efficiency. Lead the adoption of new tools, technologies, and best practices to improve client experience and operational outcomes. Collaborate with cross-functional teams to implement process changes and resolve operational challenges. Compliance & Safety Ensure all site activities comply with environmental, health, safety, and data security regulations. Conduct regular audits and risk assessments to maintain compliance and mitigate potential hazards. Promote a culture of safety and accountability throughout the site. Client & Stakeholder Engagement Serve as the primary point of contact for site-level operational issues and client escalations. Communicate effectively with internal and external stakeholders to ensure alignment and satisfaction. Support business development initiatives by providing operational insights and expertise. Reporting & Administration Prepare and present regular reports on site performance, challenges, and improvement initiatives. Manage resource allocation for the site. Oversee inventory accuracy and asset tracking systems. QualificationsEducation & Experience High school diploma, GED, or equivalent required; Associate's or Bachelor's degree preferred. Minimum 5 years of experience in production or operations management, preferably in ITAD, electronics recycling, or related fields. At least 3 years of experience managing teams in a warehouse or processing environment. Experience with reverse logistics, asset disposition, or supply chain management is highly desirable. Familiarity with operational standards (ISO, R2, e-Stewards, NAID) and regulatory compliance. Skills & Competencies Strong leadership, coaching, and team-building skills. Excellent communication, interpersonal, and conflict resolution abilities. Analytical mindset with a focus on process improvement and problem-solving. Proficiency with warehouse management systems (WMS), inventory tracking, and Microsoft Office Suite. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Physical RequirementsAbility to stand for extended periods, squat, twist, bend, and lift 10-50 lbs (or more) regularly. Reasonable accommodations will be provided for individuals with disabilities.Compensation & Benefits Competitive salary, commensurate with experience and responsibilities. Comprehensive benefits package, including health, dental, vision, paid time off, and retirement plans. Opportunities for professional growth and advancement. Additional InformationDMD is an equal opportunity employer. Pre-employment drug screening and background checks are required.
$85k yearly Auto-Apply 41d ago

Learn more about store manager jobs

How much does a store manager earn in Casa Grande, AZ?

The average store manager in Casa Grande, AZ earns between $27,000 and $71,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average store manager salary in Casa Grande, AZ

$44,000

$27,00010%

$44,000Median

$71,00090%

What are the biggest employers of Store Managers in Casa Grande, AZ?

The biggest employers of Store Managers in Casa Grande, AZ are:

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Store manager jobs in Casa Grande, AZ

General Manager (Bilingual)

General Manager

Market Manager

Customer Service Manager

Operations Manager

Service Center Assistant Manager

Operations Manager

Service Manager

Assistant Studio Manager

District Manager - Janitorial Services

Administrative Operations Manager

District Manager, Arizona South

District Manager - Phoenix, AZ

Operations Site Manager

Appraisal Review Manager - Residential - UT, CO, TX, AZ, NV

Appraisal Review Manager - Residential - UT, CO, TX, AZ, NV

Assistant Store Manager

Mobile Phlebotomy Manager

Assistant Store Manager

Operations Site Manager

Learn more about store manager jobs

How much does a store manager earn in Casa Grande, AZ?

What are the biggest employers of Store Managers in Casa Grande, AZ?