At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success.
In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value.
A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals.
To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded.
As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.
Qualifications, Education, Certifications and/or Other Professional Credentials
Required Qualifications
High School diploma or equivalent required
Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
4 years sales management experience in Retail or Branch Banking environment
Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
Drive an exceptional customer experience validated through customer satisfaction surveys
Maintain strong partnerships with community & civic organizations
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS
Preferred Qualifications
Associate's or Bachelor's degree preferred
Retail banking
Talent sourcing & assessment
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies with branch needs and may include weekends and evenings
#LI-CITIZENS5
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$52k-69k yearly est. Auto-Apply 1d ago
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Customer Service Account Manager
Pats Aircraft LLC 4.0
Store manager job in Georgetown, DE
Join the High-Flying Team at ALOFT AeroArchitects!
Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.
Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!
SUMMARY
Develop and maintain professional account management relationships with Company internal and external customers while continually improving level of customer satisfaction. Work cooperatively with the Company sales team and members of supply chain to expedite Customer orders, increase sales volume to existing customers, and attract and retain new customers while meeting or exceeding assigned sales quotas at appropriate gross margins. Assist in the development of a professional Customer Service organization by providing junior and senior level Customer Service Representatives with training, guidance, and assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain close professional working relationships with Company Customers and OEMs to ensure effective lines of communication are maintained and any issues encountered are resolved quickly and completely.
Generate new and repeated sales by providing product and technical information in a timely manner.
Ensure Customer Orders are entered promptly and correctly in MRP system (CIMA) and monitored and expedited through to ensure all Customer Orders are on schedule until delivery to our customers.
Assist Customers in developing delivery schedules that support their requirements and ensure these delivery commitments are met and provide follow up information on shipments and delivery.
Assist Customers in identifying correct parts required by researching drawings, parts catalogs, and wiring diagrams as required.
Educate the customer on the benefits of company products and proactively recommend additional required items needed to increase customer satisfaction and improve product sales.
Act as each Customer's advocate to ensure all their requirements and expectations are clearly communicated with Company personnel and fulfilled.
Determine customer requirements and expectations to recommend specific product or solutions.
Present price, credit, and terms in accordance with company policy.
Exercise discretion & independent judgment with respect to matters of significance.
Maintain daily liaison with internal departments as necessary to ensure that we maintain our Boeing Gold rating and Customer orders are of the highest quality rank and are being processed, manufactured, and shipped in accordance with the PO schedule.
Review the Boeing rating and contest any and all errors to ensure accuracy of the rating.
Assist Program Management by establishing required MLN's and WO's, notifying affected parties of authorized budgets, statements of work, and other related time-charging information.
Coordinate account activity with other departments and Supply Chain on any unexpected increases and decreases in demand for product to ensure workload and delivery dates are achievable and maintained.
Assist in the identification and development of strategic Parts / Service and Repair Kits to help simplify Customer Order processing and ensure Customers have the correct parts in the correct quantities to perform their ongoing maintenance activities.
Set-up and maintain customer files and portals as required.
Assist accounting personnel in collections efforts as required.
Monitor & Apply company warranty policies and assist in the investigation of warranty claims submitted by customers for all products.
Participate in the parts and service pricing to develop the underlying cost of goods and have an understanding of the cost factors and risk in the pricing strategy of Company products to establish market benchmarks for price acceptability and strategies around ‘go to market' catalog and custom part/service pricing in accordance with company policy.
Act as the Customer Liaison for non-project support of the Customers while onsite or in support of travel to and from our site. Build relationships of support and trust to continuously offer assistance and monitor their satisfaction. Support requirements will be to offer hotel, rental car, local recommendations, and other information and to ensure the customer offices area is stocked as necessary to ensure they have all info and access to make their stay pleasant. Use this relationship to ensure we're also support their ongoing spare parts and technical services support needs for post project activity, including spare parts provisioning etc. Work closely with the PM and appropriate Sales Director at ALOFT to align on communications and fulsome support.
Send and follow up on Customer surveys for all sales and services. Monitor and Identify trends in customer satisfaction and dissatisfaction and make recommendations to direct manager for mitigations or by utilizing the relevant CA/PA/OFI modules in Q Pulse.
Manage time effectively, meet personal goals, and work effectively with other members of the customer service team.
Perform on-call Duties as required to include 24/7 support. Duties will require responding to all customer inquiries via phone, cell phone, and computer. A company cell phone will be provided.
Maintain proficiency in using personal computer and software.
Responsible for Complete initial / recurrent training requirements in a timely manner.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Assign duties and examine work for exactness, completeness, and conformance.
Assist in carrying out administrative duties such as time and attendance, incident reports, accident reports, etc. in a timely manner.
Provide motivation, training and general guidance for the Customer Service staff.
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
Associates Degree with four plus years related experience or High School education or equivalent reading, writing, and math abilities.
Diploma with six plus years related work experience.
Strong research skills and the ability to work independently or with minimal supervision.
Effective computer skills; Microsoft Office software and other company and discipline specific software applications.
Ability to build positive relationships and to maintain cross-functional partnerships.
Effective written and verbal communication skills.
Effective analytical and problem-solving skills.
Must be detail oriented with the ability to multi-task.
Ability to read and interpret engineering drawings.
Ability and willingness to work extended hours, when needed.
LANGUAGE SKILLS
Read, write and understand the English language.
Ability to read, write, analyze, and interpret complex contracts, legal documents, technical documents, engineering drawings, regulations, procedures and manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
TRAVEL
Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
Standard office environments.
Exposure to noise, smells, dust and fumes typically associated in an aviation environment.
Close proximity to several industrial hazards including electrical, mechanical and chemical.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive
$64k-125k yearly est. Auto-Apply 35d ago
Licensed Insurance Customer Service
Denise Beam-State Farm Agency
Store manager job in Ocean View, DE
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person with the right skill set!
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Must have or be willing to obtain an active Property and Casualty insurance license.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus/Commission
Paid Time Off (vacation and personal/sick days)
Retirement plan with Matching Contribution
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$56k-106k yearly est. 14d ago
Customer Service Account Manager
Aloft Aeroarchitects
Store manager job in Georgetown, DE
Join the High-Flying Team at ALOFT AeroArchitects!
Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.
Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!
SUMMARY
Develop and maintain professional account management relationships with Company internal and external customers while continually improving level of customer satisfaction. Work cooperatively with the Company sales team and members of supply chain to expedite Customer orders, increase sales volume to existing customers, and attract and retain new customers while meeting or exceeding assigned sales quotas at appropriate gross margins. Assist in the development of a professional Customer Service organization by providing junior and senior level Customer Service Representatives with training, guidance, and assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain close professional working relationships with Company Customers and OEMs to ensure effective lines of communication are maintained and any issues encountered are resolved quickly and completely.
Generate new and repeated sales by providing product and technical information in a timely manner.
Ensure Customer Orders are entered promptly and correctly in MRP system (CIMA) and monitored and expedited through to ensure all Customer Orders are on schedule until delivery to our customers.
Assist Customers in developing delivery schedules that support their requirements and ensure these delivery commitments are met and provide follow up information on shipments and delivery.
Assist Customers in identifying correct parts required by researching drawings, parts catalogs, and wiring diagrams as required.
Educate the customer on the benefits of company products and proactively recommend additional required items needed to increase customer satisfaction and improve product sales.
Act as each Customer's advocate to ensure all their requirements and expectations are clearly communicated with Company personnel and fulfilled.
Determine customer requirements and expectations to recommend specific product or solutions.
Present price, credit, and terms in accordance with company policy.
Exercise discretion & independent judgment with respect to matters of significance.
Maintain daily liaison with internal departments as necessary to ensure that we maintain our Boeing Gold rating and Customer orders are of the highest quality rank and are being processed, manufactured, and shipped in accordance with the PO schedule.
Review the Boeing rating and contest any and all errors to ensure accuracy of the rating.
Assist Program Management by establishing required MLN's and WO's, notifying affected parties of authorized budgets, statements of work, and other related time-charging information.
Coordinate account activity with other departments and Supply Chain on any unexpected increases and decreases in demand for product to ensure workload and delivery dates are achievable and maintained.
Assist in the identification and development of strategic Parts / Service and Repair Kits to help simplify Customer Order processing and ensure Customers have the correct parts in the correct quantities to perform their ongoing maintenance activities.
Set-up and maintain customer files and portals as required.
Assist accounting personnel in collections efforts as required.
Monitor & Apply company warranty policies and assist in the investigation of warranty claims submitted by customers for all products.
Participate in the parts and service pricing to develop the underlying cost of goods and have an understanding of the cost factors and risk in the pricing strategy of Company products to establish market benchmarks for price acceptability and strategies around ‘go to market' catalog and custom part/service pricing in accordance with company policy.
Act as the Customer Liaison for non-project support of the Customers while onsite or in support of travel to and from our site. Build relationships of support and trust to continuously offer assistance and monitor their satisfaction. Support requirements will be to offer hotel, rental car, local recommendations, and other information and to ensure the customer offices area is stocked as necessary to ensure they have all info and access to make their stay pleasant. Use this relationship to ensure we're also support their ongoing spare parts and technical services support needs for post project activity, including spare parts provisioning etc. Work closely with the PM and appropriate Sales Director at ALOFT to align on communications and fulsome support.
Send and follow up on Customer surveys for all sales and services. Monitor and Identify trends in customer satisfaction and dissatisfaction and make recommendations to direct manager for mitigations or by utilizing the relevant CA/PA/OFI modules in Q Pulse.
Manage time effectively, meet personal goals, and work effectively with other members of the customer service team.
Perform on-call Duties as required to include 24/7 support. Duties will require responding to all customer inquiries via phone, cell phone, and computer. A company cell phone will be provided.
Maintain proficiency in using personal computer and software.
Responsible for Complete initial / recurrent training requirements in a timely manner.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Assign duties and examine work for exactness, completeness, and conformance.
Assist in carrying out administrative duties such as time and attendance, incident reports, accident reports, etc. in a timely manner.
Provide motivation, training and general guidance for the Customer Service staff.
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
Associates Degree with four plus years related experience or High School education or equivalent reading, writing, and math abilities.
Diploma with six plus years related work experience.
Strong research skills and the ability to work independently or with minimal supervision.
Effective computer skills; Microsoft Office software and other company and discipline specific software applications.
Ability to build positive relationships and to maintain cross-functional partnerships.
Effective written and verbal communication skills.
Effective analytical and problem-solving skills.
Must be detail oriented with the ability to multi-task.
Ability to read and interpret engineering drawings.
Ability and willingness to work extended hours, when needed.
LANGUAGE SKILLS
Read, write and understand the English language.
Ability to read, write, analyze, and interpret complex contracts, legal documents, technical documents, engineering drawings, regulations, procedures and manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
TRAVEL
Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
Standard office environments.
Exposure to noise, smells, dust and fumes typically associated in an aviation environment.
Close proximity to several industrial hazards including electrical, mechanical and chemical.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive
$56k-105k yearly est. Auto-Apply 35d ago
Full-Time Assistant Store Manager
Aldi 4.3
Store manager job in Middletown, DE
When you join our team as an Assistant StoreManager, you'll take on key storemanagement responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
**Position Type:** Full-Time
**Average Hours:** 38 hours per week
**Starting Wage:** $26.50 per hour
**Wage Increase:** Year 2 - $27.50 per hour
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
- Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
- Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participates in the interviewing process for store personnel
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
- Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintains store cleanliness standards and proper store signage at all times
- Assists the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Other duties as assigned
**Physical Demands:**
- Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
- Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
- Must be able to perform duties with or without reasonable accommodations
**Job Qualifications:**
- You must be 18 years of age or older to be employed for this role at ALDI
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous customer service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Excellent verbal and written communication skills
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
**Education and Experience:**
- High School Diploma or equivalent preferred
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
- Prior management experience preferred
ALDI offers **competitive wages and benefits,** to all employees including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **full-time employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
_*Full-time employees average 30 or more hours per week within an annual lookback period_
_**Benefits offered to full-time and part-time employees may vary by state_
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
$26.5-27.5 hourly 2d ago
Provisioning & Stored Cards Senior Associate
Jpmorgan Chase & Co 4.8
Store manager job in Wilmington, DE
JobID: 210663811 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $99,750.00-$150,000.00 Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence. If you're an analytical thinker with a passion for problem-solving and delivering cutting-edge digital payment solutions, you've found your team.
As a Senior Product Associate in Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay. You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and ecommerce, as well as supporting ongoing product health and performance. You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.
Job responsibilities
* Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
* Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team
* Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
* Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
* Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
* Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes
* Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.
Required qualifications, capabilities, and skills
* 3+ years of experience in product management, financial services, and digital.
* Passion for understanding customer needs and demonstrated ability to build digital products
* Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
* Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
* Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent
Preferred qualifications, capabilities, and skills
* Experience in online payments including wallets, ecommerce, and partner integration
* Strong knowledge of Application Programming Interfaces and engineering practices
* BS or MS in Computer Science, Business Management, or comparable field of study
$99.8k-150k yearly Auto-Apply 13d ago
Store Manager - Victoria's Secret - Concord - Wilmington, DE
Victoria's Secret 4.1
Store manager job in Wilmington, DE
A Victoria's Secret & Co StoreManager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The StoreManager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the StoreManager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The StoreManager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Leads(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $62,100.00
Maximum Salary: $77,600.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$62.1k-77.6k yearly 29d ago
Store Manager
Baskin-Robbins 4.0
Store manager job in Dover, DE
Pay range: $72,000-$90,000/year Franchise Organization/Location: Franchise Management Services Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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StoreManager
$72k-90k yearly 40d ago
Assistant Store Director
Redner's Jobs
Store manager job in Milford, DE
Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt - 47 Hours
Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
1) Actively support the Store Director in the fulfillment of their responsibilities.
2) Responsible for management of store personnel.
3) Assist Store Director and other department managers with training and development of all employees.
4) Greet all customers and be observant while working.
5) Handle customer complaints in a prompt and professional manner.
6) Identify and pricing discrepancies and inform the proper personnel.
7) Responsible for checking ads and ensure proper displays.
8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9) Oversee sanitation program, housekeeping, and equipment maintenance control.
10) Assist in contributing to a profitable operation of the store.
11) Enforce receiving procedures according to company policies.
12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13) Assist in planning of merchandise displays to obtain maximum sales and profits.
14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in office as needed.
2) Conduct daily checks on refrigeration.
3) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum of a high school education, and a college education is helpful but not required.
2) At least 3 years of experience in the supermarket industry with successful participation in management programs.
3) Should have a working knowledge of store operations.
4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7) Excellent organization and follow through skills.
$54k-67k yearly est. 60d+ ago
Manager Regulatory Affairs (m/f/d) - Non-Food
Doehler
Store manager job in Delaware
Reference ID: 42614 Are you interested in high-quality, natural, and tasty nutrition? We are! It's our ambition to shape the future of nutrition. Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.
We strive to inspire and empower our employees in everything we do, and we invite you to join our team - together WE BRING IDEAS TO LIFE.
Your Responsibilities
* Providing legal and regulatory advice for the entire cosmetics, animal feed, and tobacco product portfolio for internal and external customers, based on German, European, and international regulations
* Preparing and maintaining product specifications and safety data sheets
* Collaborating with certification bodies (e.g. NATRUE and COSMOS) and suppliers to obtain certifications for our products
Your Profile
* Completed degree in Food Chemistry, Food Technology, or a comparable field
* Initial professional experience in the field of cosmetics regulation is desirable
* Initial professional experience in animal feed regulation is an advantage
* Very good MS Office skills; experience with SAP is an advantage
* Very good command of English
* High resilience and ability to work under pressure
* Strong analytical thinking skills
* Independent, responsible, and solution-oriented working style
* Very good teamwork and communication skills
Your Benefits
* Culture: Friendly and informal atmosphere, family-owned company, flat hierarchies, short communication channels, and helpful colleagues
* Impact: You are an integral part of our business success and make an important contribution to the future of nutrition
* Empowerment: You can fully unleash your potential and have the opportunity to take on responsibilities
* Digitalization: We maintain excellent partnerships with market-leading innovators, allowing you to access and work with state-of-the-art technologies
* Anniversary and special payments
* Employee referral bonuses
* Additional benefits: Christmas parties, events, financial benefits, and online shop discounts (e.g., IT leasing, mobile phone contracts, shopping, and travel discounts, etc.)
Equal opportunities for all
We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.
Become a part of our team and apply online trough our career portal to the attention of Luisa Rhein. Please note that we are unable to consider or return application documents sent by mail.
$33k-56k yearly est. 4d ago
Business Advisory Manager
Riversedge Advisors
Store manager job in Wilmington, DE
About RiversEdge
RiversEdge is a financial planning, wealth management, tax and business advisory firm located in the heart of downtown Wilmington, DE. We are passionate about helping our clients gain clarity and confidence in their financial future through thoughtful, strategic planning. As a firm that values collaboration, innovation, and excellence, we are excited to welcome a new Business Advisory Manager to our growing Tax & Advisory team.
About the Role
We are seeking an experienced and detail-oriented Business Advisory Manager to join the Tax & Advisory team. The ideal candidate will be able to provide cash-flow forecasting and financial planning and analysis for privately held organizations, in addition to preparing individual and entity tax returns along with conducting tax planning and analysis. The candidate should be a self-starter with excellent communication skills, who thrives in a collaborative environment, and is excited to be part of a growing and forward-thinking financial services firm.
KEY RESPONSIBILITIES
Conduct business advisory meetings with business owners focusing on cash-flow forecasting to assist the owners with financial decision making
Assist business owners by clarifying and organizing their strategic plan, providing financial analysis and clearly communicating the financial implications of the strategic plan
Review client financial statements for accuracy and provide guidance to client accounting teams toward proper accounting treatment
Prepare client financial statements in accordance with US GAAP, or Other Comprehensive Basis of Accounting
Be able to build and grow accounting teams and operations for clients experiencing rapid growth
Understand and communicate core business valuation concepts
Prepare individual, partnership, S corporation, C corporation, trust, and estate tax returns
Collaborate closely with wealth advisors to deliver integrated tax and financial planning strategies
Provide proactive tax planning and year-end projection analysis for high-net-worth clients and closely held businesses
Clearly communicate tax results and implications to clients verbally and in writing
Identify opportunities to streamline internal processes and implement technology solutions to enhance accuracy and efficiency
Maintain thorough documentation of client communications and workpapers to support audit readiness and internal standards
Support business development efforts, including assisting with proposals or onboarding new clients
QUALIFICATIONS
Education & Credentials
Bachelor's degree in Accounting or a related field required
CPA required (or CPA-eligible with active pursuit of licensure within 12-months)
Master's in Finance, Economics or related advanced degree is a plus
Business Valuation designation such as ABV, CVA, etc. is a plus
Experience & Expertise
Minimum 6+ years of progressive experience in business advisory services, preferably within a public accounting firm, family office, or wealth management environment
Deep experience working with high-net-worth individuals, trusts, closely held businesses, and investment-related tax issues
Solid understanding of financial accounting and taxability, especially as they relate to small business owners, real estate, and pass-through entities
Familiarity with estate, gift, and generation-skipping tax planning is a plus
Demonstrated ability to earn trust through managing complex engagements and competing deadlines with minimal supervision
Experience managing client relationships and conducting regular meetings with clients
Communication & Presence
Clear and professional written and verbal communication skills
Comfortable discussing financial, tax and business valuation matters with clients and colleagues in a relatable, jargon-free manner
Collaborative, empathetic, and professional presence with a client-first attitude
Ability to host client meetings, including presentation of planning strategies and responding to specific questions
Technical Proficiency
Proficient in Microsoft Excel, QuickBooks, and Outlook
Experience with cloud-based document management systems and secure file sharing tools
Experience in tax software platforms such as UltraTax, ProSystems, Drake, or similar programs
Willingness to adopt new technology and contribute to continuous improvement initiatives
BENEFITS
The salary range for this position will be competitive with the market depending on experience and credentials
Multiple healthcare options
Dental and vision options
401(k) Profit Sharing Plan
Firm paid parking
Paid time off program
Personal and bereavement leave
Upbeat and lively working environment
OTHER
A background and credit check will be required
We are an Equal Opportunity Employer
$70k-127k yearly est. 60d+ ago
Manager - Tax & Small Business
Belfint Lyons Shuman 3.3
Store manager job in Wilmington, DE
Full-time Description
BLS, one of the largest and most established certified public accounting firms in Delaware, is seeking professionals with experience and advanced technical skills managing multiple tax and accounting client engagements, including scheduling, staffing, coordinating workflow and consistently achieving profitability goals. Examples of work assignments include reviewing workpapers and tax returns and developing new business.
BLS is a Seventeen-Time Winner of the News Journal's Top Workplaces Award and an independent member firm of PrimeGlobal, one of the most expansive associations of independent accounting firms in the world. We offer opportunities for growth and a diverse workload with flexible hours, competitive salary, excellent benefits, state-of-the-art technology and continued training. Travel is limited, and compensation will be comparable to experience and qualifications.
Requirements
· Maintaining contact with clients and possessing a thorough knowledge of the client and client's business
· Preparing or performing technical tax review of tax returns of any complexity
· Demonstrating an ability to supervise and prioritize simultaneous engagements, including appropriate delegation of duties
· Reviewing changes in work performed from prior years, considering changes in client's accounting procedures and making adjustments to comply with changes in tax laws or accounting pronouncements
· Resolving accounting problems and tax issues
· Preparing invoices to clients and communicating details of fees
· Reviewing staff qualifications and assignments for appropriateness
· Mentoring and developing new staff on assignments
Other qualifications include:
· Bachelor's degree in Accounting or other business-related degree with an emphasis in accounting
· 7-9 years public accounting experience in a tax environment, including solid knowledge of current standards and principles
· CPA certification
· Demonstrated skills in managing numerous engagements simultaneously
· Working knowledge of small business tax compliance
· Ability to work independently
· Proficient in MS Office Suite, tax software (CCHAxcess
preferred
), trial balance software (Thomson Reuters Engagement Manager
preferred
), and other electronic practice management, document management, workflow, and portal tools
·
Familiarity with international, multistate, estates & trusts, or high net worth individuals, a plus
Hybrid Schedule Available
Only applicants of interest will be contacted.
$104k-138k yearly est. 60d+ ago
Retail Assistant Store Manager DE Elsmere 3301
L'Oreal 4.7
Store manager job in Elsmere, DE
SalonCentric Retail Assistant StoreManager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Assistant StoreManager Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous FT Benefits:
* Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Assistant StoreManager Competencies/Responsibilities:
* Build a Great Team - You have a passion for delivering exceptional customer service. You assist the storemanager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity.
* Set Clear Direction - You work alongside your storemanager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively.
* Drive the Business - You support your storemanager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates.
* Lead with Passion - In partnership with your storemanager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis.
* Influence and Inspire - You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example.
* Act with Integrity Always - You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your storemanager and respected by your store associates.
Requirements:
* 1 to 2 Years of retail leadership experience
* Self-directed with excellent organizational and time management skills
* Outstanding customer service, written and verbal communication skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
* A Cosmetology license is a plus, but not required
Salary Range:
From: $18.30
To: $20.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$36k-46k yearly est. 16d ago
US Senior Pay & Time Manager
GE Aerospace 4.8
Store manager job in Dover, DE
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$117k-160k yearly 39d ago
Provisioning & Stored Cards Senior Associate
JPMC
Store manager job in Wilmington, DE
Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence. If you're an analytical thinker with a passion for problem-solving and delivering cutting-edge digital payment solutions, you've found your team.
As a Senior Product Associate in Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay. You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and ecommerce, as well as supporting ongoing product health and performance. You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.
Job responsibilities
Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team
Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes
Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.
Required qualifications, capabilities, and skills
3+ years of experience in product management, financial services, and digital.
Passion for understanding customer needs and demonstrated ability to build digital products
Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent
Preferred qualifications, capabilities, and skills
Experience in online payments including wallets, ecommerce, and partner integration
Strong knowledge of Application Programming Interfaces and engineering practices
BS or MS in Computer Science, Business Management, or comparable field of study
$19k-33k yearly est. Auto-Apply 13d ago
Seasonal Laborer (MVO)
Department of The Interior
Store manager job in Wilmington, DE
Apply Seasonal Laborer (MVO) Department of the Interior National Park Service Independence National Historical Park/ First National Historical Park Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents
* How to apply
Summary
The primary purpose of the position is to perform laboring duties that require moderately heavy physical effort requiring the use of common hand tools and power equipment. In order to accomplish the laborer duties, the incumbent must on a regular and recurring basis also operate light duty motor vehicles weighing up to 10,000 pounds (such as pick-up trucks, panel trucks, flatbed trucks, etc.) to transport personnel, material, or equipment to work sites located on the park.
Summary
The primary purpose of the position is to perform laboring duties that require moderately heavy physical effort requiring the use of common hand tools and power equipment. In order to accomplish the laborer duties, the incumbent must on a regular and recurring basis also operate light duty motor vehicles weighing up to 10,000 pounds (such as pick-up trucks, panel trucks, flatbed trucks, etc.) to transport personnel, material, or equipment to work sites located on the park.
Overview
Help
Accepting applications
Open & closing dates
12/04/2025 to 03/02/2026
Salary $24.52 to - $28.55 per hour Pay scale & grade WG 4
Locations
Wilmington, DE
3 vacancies
Philadelphia, PA
14 vacancies
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Temporary - 1039 HOURS; The typical seasonal entry-on-duty period is April- September, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: March 2026 Work schedule Full-time - You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Service Competitive
Promotion potential
None
Job family (Series)
* 3502 Laboring
Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status Yes
Announcement number NE-1612-INDE-26-12839923-OC Control number 851587300
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Interagency Career Transition Assistance Program (ICTAP), Career Transition Assistance Program (CTAP).
Videos
Duties
Help
Cut-off Dates: This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. INITIAL CUT OFF IS Tuesday, 16 December 2025 Referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.
* Operates light duty motor vehicles such as pickup trucks, panel trucks, vans, and sedans, and machinery such as lawn mowers, brush chippers, and snow blowers.
* Operates power tools such as chain saws, pole saws, circular saws, drills, string trimmers, leaf blowers, and jack hammers.
* Perform operator-level checks and maintenance (fluids, tire pressure, blade sharpening) on vehicles, equipment, and power and hand tools.
* Lifts and moves objects weighing up to 50 pounds, and carries objects weighing between 80 and 100 pounds.
* Performs janitorial tasks that include sweeping, mopping, vacuuming, dusting, and applying disinfectant chemicals.
Requirements
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Conditions of employment
* U.S. Citizenship required.
* Appointment subject to background investigation and favorable adjudication.
* Meet Selective Service Registration Act requirement for males
* Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
* Vehicle Operation: You may be required to complete training and operate a four-wheel drive vehicle.
* Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
* Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
* Minimum Age Requirement: Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or
* (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
Qualifications
To qualify for this position, you must have sufficient knowledge and ability in the following job-related factors:
* Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT)
* Ability To Interpret Instructions, Specifications, etc. (other than blueprints)
* Ability To Use and Maintain Tools and Equipment
* Dexterity and Safety
* Vehicle Operation
* Work Practices (including keeping things neat, clean, and in order)
SCREEN OUT: Perform laborer tasks including ability to operate trucks and trailers weighing up to one ton; properly loading and unloading various supplies and equipment; to perform work providing laboring assistance to others in the maintenance of buildings, grounds, roads, and trails; operate power equipment such as lawnmowers, snow blowers, and string trimmers; and safely use a variety of hand tools such as shovels, rakes, hammers, saws, pulaskis, rock bars, etc. Able to safely operate these vehicles/equipment in all types of traffic and weather conditions. Utilize most hand and power tools associated with these tasks including light hand and power and cleaning custodial tools, lawn mowers, snow blowers, and leaf blowers. Have experience performing operator maintenance on all vehicles/equipment operated (e.g. monitoring fluid levels, checking tire pressure and blade replacement/sharpening). Perform these duties as an expert with a high degree of independence. Assigned work orally, through work orders, or with written specifications. Work was checked to see that it met compliance with work and safety standards and policies.
DRIVER'S LICENSE: You are required to have a driver's license by entrance on duty.
If your knowledge and ability in the SCREEN OUT factor above is not sufficient, you will receive no further consideration. In preparing your application, describe in detail the experience and training which you have had that specifically prepared you for this job and to perform the duties described for this job. Experience should be clearly described and documented in your resume. The qualifications reviewer will not assume performance of such duties by Job Titles alone. Address your knowledge, skills and/or abilities in the areas shown in the job-related factors.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience for Wage Grade (WG) positions.
Additional information
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.
Physical Demands: The work performed requires the exertion of moderate to very heavy physical effort. The work involves lifting and moving objects over 50 pounds, and in some cases, carrying 80 to 100 pounds (or more) with assistance.
Working Conditions: Outside work is usually performed under all kinds of weather conditions. Indoor work is often accomplished in office buildings or in well-lighted, heated, and ventilated areas such as warehouses, loading docks, or trade shops. Frequently exposed to weather and temperature extremes, drafts, noise, dust, and dirt and the possibility of bruises, muscle strains, cuts and scrapes. Work requires the employee to follow proper safety procedures and use standard safety equipment such as gloves, ear protectors, safety glasses, and steel-toe shoes to avoid possible hazards in the work area.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
* Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
* Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
* Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies and/or job elements:
* Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT)
* Ability To Interpret Instructions, Specifications, etc. (other than blueprints)
* Ability To Use and Maintain Tools and Equipment
* Dexterity and Safety
* Vehicle Operation
* Work Practices (including keeping things neat, clean, and in order)
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 03/02/2026:
* Resume which includes a list of all significant jobs held and duties performed. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* A complete Occupational Questionnaire
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, Americorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 03/02/2026.You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
* Select Apply. If you are not logged in, you will be prompted to login or create an account.
* Prompted to Start the Application Process by selecting "Start Application."
* Click here for USAJobs Help with "How to create an application"
* To PREVIEW the application questionnaire, select the following link: ********************************************************
* Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
* Select documents you want included in this application.
* Review package to acknowledge your documents were reviewed.
* Select if you want to include your demographic information.
* After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
* Follow onscreen prompts and instructions to complete your application.
* Add the supporting documents by indexing your documents with the dropdown.
* Upload any missing required documents or optional documents.
* Review and Submit Application.
* While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
* You can review or revise your application at any point during the open period of the announcement.
* To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
* Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information
Sarah Hummel
Email sarah_************** Address Independence National Historical Park
143 S Third Street
Philadelphia, PA 19106
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 03/02/2026:
* Resume which includes a list of all significant jobs held and duties performed. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* A complete Occupational Questionnaire
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, Americorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$24.5-28.6 hourly 45d ago
Customer Service Account Manager
Pats Aircraft LLC 4.0
Store manager job in Georgetown, DE
Join the High-Flying Team at ALOFT AeroArchitects!
Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.
Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!
SUMMARY
Develop and maintain professional account management relationships with Company internal and external customers while continually improving level of customer satisfaction. Work cooperatively with the Company sales team and members of supply chain to expedite Customer orders, increase sales volume to existing customers, and attract and retain new customers while meeting or exceeding assigned sales quotas at appropriate gross margins. Assist in the development of a professional Customer Service organization by providing junior and senior level Customer Service Representatives with training, guidance, and assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain close professional working relationships with Company Customers and OEMs to ensure effective lines of communication are maintained and any issues encountered are resolved quickly and completely.
Generate new and repeated sales by providing product and technical information in a timely manner.
Ensure Customer Orders are entered promptly and correctly in MRP system (CIMA) and monitored and expedited through to ensure all Customer Orders are on schedule until delivery to our customers.
Assist Customers in developing delivery schedules that support their requirements and ensure these delivery commitments are met and provide follow up information on shipments and delivery.
Assist Customers in identifying correct parts required by researching drawings, parts catalogs, and wiring diagrams as required.
Educate the customer on the benefits of company products and proactively recommend additional required items needed to increase customer satisfaction and improve product sales.
Act as each Customer's advocate to ensure all their requirements and expectations are clearly communicated with Company personnel and fulfilled.
Determine customer requirements and expectations to recommend specific product or solutions.
Present price, credit, and terms in accordance with company policy.
Exercise discretion & independent judgment with respect to matters of significance.
Maintain daily liaison with internal departments as necessary to ensure that we maintain our Boeing Gold rating and Customer orders are of the highest quality rank and are being processed, manufactured, and shipped in accordance with the PO schedule.
Review the Boeing rating and contest any and all errors to ensure accuracy of the rating.
Assist Program Management by establishing required MLN's and WO's, notifying affected parties of authorized budgets, statements of work, and other related time-charging information.
Coordinate account activity with other departments and Supply Chain on any unexpected increases and decreases in demand for product to ensure workload and delivery dates are achievable and maintained.
Assist in the identification and development of strategic Parts / Service and Repair Kits to help simplify Customer Order processing and ensure Customers have the correct parts in the correct quantities to perform their ongoing maintenance activities.
Set-up and maintain customer files and portals as required.
Assist accounting personnel in collections efforts as required.
Monitor & Apply company warranty policies and assist in the investigation of warranty claims submitted by customers for all products.
Participate in the parts and service pricing to develop the underlying cost of goods and have an understanding of the cost factors and risk in the pricing strategy of Company products to establish market benchmarks for price acceptability and strategies around ‘go to market' catalog and custom part/service pricing in accordance with company policy.
Act as the Customer Liaison for non-project support of the Customers while onsite or in support of travel to and from our site. Build relationships of support and trust to continuously offer assistance and monitor their satisfaction. Support requirements will be to offer hotel, rental car, local recommendations, and other information and to ensure the customer offices area is stocked as necessary to ensure they have all info and access to make their stay pleasant. Use this relationship to ensure we're also support their ongoing spare parts and technical services support needs for post project activity, including spare parts provisioning etc. Work closely with the PM and appropriate Sales Director at ALOFT to align on communications and fulsome support.
Send and follow up on Customer surveys for all sales and services. Monitor and Identify trends in customer satisfaction and dissatisfaction and make recommendations to direct manager for mitigations or by utilizing the relevant CA/PA/OFI modules in Q Pulse.
Manage time effectively, meet personal goals, and work effectively with other members of the customer service team.
Perform on-call Duties as required to include 24/7 support. Duties will require responding to all customer inquiries via phone, cell phone, and computer. A company cell phone will be provided.
Maintain proficiency in using personal computer and software.
Responsible for Complete initial / recurrent training requirements in a timely manner.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Assign duties and examine work for exactness, completeness, and conformance.
Assist in carrying out administrative duties such as time and attendance, incident reports, accident reports, etc. in a timely manner.
Provide motivation, training and general guidance for the Customer Service staff.
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
Associates Degree with four plus years related experience or High School education or equivalent reading, writing, and math abilities.
Diploma with six plus years related work experience.
Strong research skills and the ability to work independently or with minimal supervision.
Effective computer skills; Microsoft Office software and other company and discipline specific software applications.
Ability to build positive relationships and to maintain cross-functional partnerships.
Effective written and verbal communication skills.
Effective analytical and problem-solving skills.
Must be detail oriented with the ability to multi-task.
Ability to read and interpret engineering drawings.
Ability and willingness to work extended hours, when needed.
LANGUAGE SKILLS
Read, write and understand the English language.
Ability to read, write, analyze, and interpret complex contracts, legal documents, technical documents, engineering drawings, regulations, procedures and manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
TRAVEL
Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
Standard office environments.
Exposure to noise, smells, dust and fumes typically associated in an aviation environment.
Close proximity to several industrial hazards including electrical, mechanical and chemical.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive
$64k-125k yearly est. Auto-Apply 60d+ ago
Full-Time Assistant Store Manager
Aldi 4.3
Store manager job in Middletown, DE
When you join our team as an Assistant StoreManager, you'll take on key storemanagement responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $26.50 per hour
Wage Increase: Year 2 - $27.50 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
* Assists the direct leader with developing and implementing action plans to improve operating results
* Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
* Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
* Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
* Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
* Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
* Participates in the interviewing process for store personnel
* Communicates information including weekly information, major team milestones, developments, and concerns
* Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
* Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
* Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
* Maintains store cleanliness standards and proper store signage at all times
* Assists the direct leader with maintaining proper stock levels through appropriate product ordering
* Merchandises product neatly to maximize sales
* Ensures the quality and freshness of products for sale and accuracy of product signage
* Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
* Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
* Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
* Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
* Other duties as assigned
Physical Demands:
* Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
* You must be 18 years of age or older to be employed for this role at ALDI
* Ability to work both independently and within a team environment
* Ability to provide and lead others to provide prompt and courteous customer service
* Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
* Ability to interpret and apply company policies and procedures
* Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
* Ability to evaluate and drive performance of self and others
* Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
* Ability to operate a cash register efficiently and accurately
* Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
* Excellent verbal and written communication skills
* Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
* Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
* High School Diploma or equivalent preferred
* A minimum of 3 years of progressive experience in a retail environment
* A combination of education and experience providing equivalent knowledge
* Prior management experience preferred
$26.5-27.5 hourly 3d ago
Provisioning & Stored Cards Senior Associate
Jpmorganchase 4.8
Store manager job in Wilmington, DE
Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence. If you're an analytical thinker with a passion for problem-solving and delivering cutting-edge digital payment solutions, you've found your team.
As a Senior Product Associate in Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay. You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and ecommerce, as well as supporting ongoing product health and performance. You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.
Job responsibilities
Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team
Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes
Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.
Required qualifications, capabilities, and skills
3+ years of experience in product management, financial services, and digital.
Passion for understanding customer needs and demonstrated ability to build digital products
Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent
Preferred qualifications, capabilities, and skills
Experience in online payments including wallets, ecommerce, and partner integration
Strong knowledge of Application Programming Interfaces and engineering practices
BS or MS in Computer Science, Business Management, or comparable field of study
$66k-122k yearly est. Auto-Apply 13d ago
Assistant Store Director
Redner's Jobs
Store manager job in Camden, DE
Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt - 47 Hours
Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
1) Actively support the Store Director in the fulfillment of their responsibilities.
2) Responsible for management of store personnel.
3) Assist Store Director and other department managers with training and development of all employees.
4) Greet all customers and be observant while working.
5) Handle customer complaints in a prompt and professional manner.
6) Identify and pricing discrepancies and inform the proper personnel.
7) Responsible for checking ads and ensure proper displays.
8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9) Oversee sanitation program, housekeeping, and equipment maintenance control.
10) Assist in contributing to a profitable operation of the store.
11) Enforce receiving procedures according to company policies.
12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13) Assist in planning of merchandise displays to obtain maximum sales and profits.
14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in office as needed.
2) Conduct daily checks on refrigeration.
3) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum of a high school education, and a college education is helpful but not required.
2) At least 3 years of experience in the supermarket industry with successful participation in management programs.
3) Should have a working knowledge of store operations.
4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7) Excellent organization and follow through skills.