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Store manager jobs in Harrisonburg, VA

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  • Retail Print Sales Supervisor

    Staples, Inc. 4.4company rating

    Store manager job in Charlottesville, VA

    Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $31k-36k yearly est. Auto-Apply 4d ago
  • General Manager - Store Operations

    Domino's Pizza 4.3company rating

    Store manager job in Charlottesville, VA

    Are you ready to be part of the action? At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and passionate about customer service. Learn and sharpen your business skills as a manager for Domino's Pizza by staffing your store, managing costs, and developing your team members all while in a fun and energetic environment! Looking for candidates with; Positive Attitude Self Motivated Customer Service Oriented Willingness to Learn and Excel Job Benefits 401k with Company match Company Paid Life Insurance Plan Company Paid Short Term Disability Plan, which includes up to 12 weeks of Maternity leave with pay. Group Health Plan Group Dental Plan Flexible Schedules Paid Training with Potential Bonus Earnings Competitive Wages Career Advancement Opportunities, 95% of Domino's Owners began as delivery drivers! Meal Discounts REQUIREMENTS Valid Driver's license with a safe driving record Must be at least 18 years old Willingness to work in other stores throughout our local franchise as part of the training process. We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing the best pizza experience anywhere. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis. Our company is truly fortunate, as we have some of the industry's best as part of our team. Domino's has always provided an exceptional opportunity for growth-this remains the backbone of our long term success. Whether you aspire to be an owner yourself or wish to advance into a management position, we are here to help you reach your goals. Gladly giving Free Kindness with Every Order!
    $19k-33k yearly est. 2d ago
  • Customer Service Manager, Airport Customer Experience Administration (Washington, VA, US)

    American Airlines 4.5company rating

    Store manager job in Washington, VA

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. * CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. * Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. * CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. * This job is a member of the Airports Team within the Customer Experience Division * Salary range for this position is between $50,000-$84,000. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. * Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being * Be a safety advocate: Look for safety concerns and address them as needed * Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors * Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity * Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner * Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements * Promote effective communication among departments to engage our team to work together to achieve common goals. * Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure * Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) * Analyze station specific data on a regular basis to improve scheduling, training and overall station performance * Conduct lost time conversations * Understand corporate initiatives and how they apply to the local station (e.g. One team, One Turn metrics) * Ability to learn and apply union contract rules/regs in interactions with frontline team members and local union leaders * Produce local reporting based on station leadership needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience * Previous airport customer service experience * 2 years experience leading others * Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications * Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment * Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate * Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems * Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action * Strong decision-making skills * Ability to work independently as well as collaboratively * Ability to work under demanding operational conditions * Ability to prioritize and execute with a sense of urgency and preciseness * Ability to use sound business judgment to resolve issues with internal and external customers * Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation * Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. * Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement * Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Applicable valid driver's license as required by local authorities, if applicable * Ability to work extra hours when there are operational needs * Ability to work rotating shifts including weekends, holidays and days-off Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $50k-84k yearly 14d ago
  • Store Director

    Madewell 4.3company rating

    Store manager job in Charlottesville, VA

    Our Story At Madewell, we believe that great style starts with great design. Since 2006, we've been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag-if it's Madewell, it's made well. Job Summary As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You'll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging. What You'll Do Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability. Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence. Manage store operations, systems, and technology while ensuring accountability. Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve. Partner with the District Manager and management team to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store. Who You Are Have 5+ years of full-time retail management experience, current Store Director experience is a plus. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Some Perks and Benefits Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Competitive Paid Time Off (PTO) plan, including paid holidays 401(k) plan with company matching donations Medical, dental, prescription, vision, and life insurance Entertainment, travel, fitness, and mobile technology discounts See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salary Range: $67,000.00 - $84,000.00 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
    $67k-84k yearly Auto-Apply 40d ago
  • Store Director

    J Crew

    Store manager job in Charlottesville, VA

    Our Story At Madewell, we believe that great style starts with great design. Since 2006, we've been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag-if it's Madewell, it's made well. Job Summary As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You'll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging. What You'll Do * Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability. * Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence. * Manage store operations, systems, and technology while ensuring accountability. * Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve. * Partner with the District Manager and management team to curate a collaborative working environment for all associates. * Ensure the team is always on track to exceed goals and provide best-in-class customer service. * Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store. Who You Are * Have 5+ years of full-time retail management experience, current Store Director experience is a plus. * Passionately support our brand, customers, and teams. * Stay up to date with current fashion trends and industry developments. * Embrace teamwork, flexibility, and courtesy while executing tasks. * Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. * Have scheduling flexibility, including nights, weekends and holidays. * Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Some Perks and Benefits * Competitive base pay and bonus programs * Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell * Competitive Paid Time Off (PTO) plan, including paid holidays * 401(k) plan with company matching donations * Medical, dental, prescription, vision, and life insurance * Entertainment, travel, fitness, and mobile technology discounts See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salary Range: $67,000.00 - $84,000.00 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
    $67k-84k yearly Auto-Apply 40d ago
  • 0860 Co Manager

    Books-A-Million, Inc. 3.9company rating

    Store manager job in Waynesboro, VA

    The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards. Roles and Responsibilities * Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines * Operates the store as the Manager On Duty in conjunction with the management team. * Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Trains and develops Associates and Leads. * Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. * Drops off bank deposit and pick up change order as needed * Picks up café grocery supplies (milk, baked goods, etc.) as needed * Consults with the General Manager on associate performance * Performs other duties as assigned. Scheduling Requirements * All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. * All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. * All managers work 45 hours per week. (40 regular hours + 5 overtime hours) Core Competencies * Interpersonal Skills * Team Management and Development * Action Orientation * Strong verbal and written communication skills Qualifications and Education Requirements * 21 years of age or older * High school diploma or equivalent, some college preferred * Previous experience in a supervisor role * Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time * Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities * Must be able to lift or team lift objects up to 50 lbs., with or without assistance * Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
    $89k-161k yearly est. 60d+ ago
  • Retail Store Manager HARRISONBURG | Virginia Ave

    Imobile 4.8company rating

    Store manager job in Harrisonburg, VA

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $36k-61k yearly est. 17d ago
  • Assistant Store Manager/Key Carrier

    Variety Stores LLC

    Store manager job in Harrisonburg, VA

    Job Description Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables. Duties and Responsibilities: Assist with the hiring, training and development of store team members as delegated by the Store Manager Assist with all store functions and day-to-day store activities as directed by the Store Manager Able to perform all opening and closing procedures in the absence of the Store Manager Assist the Store Manager in protecting and securing all company assets, including store cash. Adhere to all policies and procedures including safety guidelines. Maintain a professional and friendly environment with customers, subordinates, and supervisors. Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery. When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members. Process all SSC Corporate directives. Assist the Store Manager on the receipt and return of DSD merchandise. Assist Store Manager in the management of freight flow. Meet or exceed productivity standards. Assist the Store Manager in ordering and stocking all merchandise needs. Assist the Store Manager in maintaining stockroom organization. Assist the Store Manager in ensuring that the sales floor is sales effective daily. Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin. Qualifications Prefer prior retail and management experience. Effective communication, interpersonal, and written skills Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Ability to work in a high energy, team environment. Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays. Benefits We offer generous benefits, flexible work schedules. Health and welfare programs including medical, pharmacy, dental, vision and more. Paid Time Off Retirement Plans Variety Wholesalers, Inc. is an Equal Opportunity employer.
    $40k-52k yearly est. 1d ago
  • Assistant Store Manager- Timberville

    Rockingham Cooperative Farm Bureau 3.4company rating

    Store manager job in Timberville, VA

    Job Details Timberville Retail - Timberville, VADescription The Assistant Store Manager is responsible for managing the entire store operation including staffing, development of personnel and ability to exceed customer expectations daily. This position requires someone who can drive store sales and build a quality experience for our customers. Assists customers, selling, supplying information, maintains records and reports. This position reports to the Store Manager. ESSENTIAL FUNCTIONS: Assist customers, setting the example for all employees. Provide solutions to customer issues, develop, and maintain positive customer relationships. Hold employees accountable for meeting established guidelines, customer service expectations and company policies. Manage associate performance, including training, appraisals, promotion recommendations and discipline. Supervise overall operation and employees. Manage inventory, control shrink while meeting sales goals Handling customer complaints, and providing prompt solutions. Understand basic computer program and learn internal systems. Keep sales area stocked with merchandise including pricing, dating, and displaying. Responsible for appearance and cleanliness of the sales area. Responsible for appearance and cleanliness of the location. Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers. Attend store meetings, training sessions, and read trade magazines and manufacturers literature to gain new product knowledge. Assist in the coordination of deliveries. Ability to lift to 50lbs, also requires climbing, stooping, and bending frequently. Perform other duties as assigned. Qualifications High school graduate or equivalent. Must have at least two years of sales/management experience. Excellent communication, organizational and follow-up skills. Proven ability to interact well with others and offer great customer service. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
    $37k-45k yearly est. 57d ago
  • Store Manager

    Baskin-Robbins 4.0company rating

    Store manager job in Charlottesville, VA

    You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management. A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. Responsibilities include: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controllables * Utilizing effective communication and coaching skills Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus! Benefits Include: * Completive Weekly Pay * Employee Meals * Monthly Bonus - Earn up to 10% of Monthly Salary * Medical and Dental Insurance with Company contribution * Cell Phone Reimbursement This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise! ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10828803"},"date Posted":"2025-11-30T22:48:06.453081+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"160 Riverbend Dr","address Locality":"Charlottesville","address Region":"VA","postal Code":"22911","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager
    $33k-40k yearly est. 11d ago
  • General Manager

    Grand Fitness

    Store manager job in Charlottesville, VA

    Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating 80+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members. Focused on health and wellness, GFP delivers high-quality, accessible fitness experiences in a welcoming and non-intimidating environment. The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club. This role requires strong leadership, problem-solving, and decision-making skills to maintain operational excellence and uphold Planet Fitness standards. The GM will execute marketing promotions, operational processes, and initiatives to achieve club service, development, and business objectives. Success in this role requires agility, a results-driven mindset, and the ability to respond proactively to dynamic business needs. Key Responsibilities Club Management (50%) Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards. Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures. Support facilities maintenance and promptly address operational challenges as they arise. Oversee daily operations to ensure high service and operational standards. Promote a safe and healthy environment for members and staff. Drive membership growth and retention through customer engagement and outreach. Monitor club cleanliness and safety, addressing concerns proactively. Utilize system technology (DataTrak) for operational efficiency. Team leadership & Development (25%) Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members. Lead, coach, and develop team members to achieve club goals. Recruit, onboard, and train high-performing employees. Reinforce training programs to ensure team competency and service excellence. Financial Management (20%) Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets. Develop and oversee scheduling in alignment with labor models to ensure payroll compliance. Manage operational expenses through accurate inventory management and procurement. Accurately execute retail transactions and drive sales initiatives. Marketing (5%) Partner with Field Marketing Specialists to implement local marketing initiatives. Plan and execute in-club promotions and special offers to drive growth. Requirements: Requirements Proven experience leading a team, preferably in fitness, hospitality, or retail industries. Strong leadership, coaching, and team development skills. Effective problem-solving and decision-making abilities. Strong communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Must be at least 18 years old. Willing to obtain CPR/AED Certification (training provided by Planet Fitness). Ability to lift up to 50 pounds. Ability to stand and walk for extended periods. Willingness to work with cleaning chemicals and materials. Tools, Systems & Equipment Used ABC, FRM, Power BI, Yoobic, facilities ticketing system, and Microsoft Suite. Availability to work extended hours, weekends, and late evenings as needed. Must have reliable transportation. This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Compensation details: 52000-52000 Yearly Salary PI28a2232e8fbc-31181-38333053
    $49k-94k yearly est. 8d ago
  • Resort General Manager

    Blue Water Hospitality Group, LLC 3.1company rating

    Store manager job in Luray, VA

    Workplace: On-site Employment type: Full time Travel %: up to 10% Total Rewards include: -Salary range: $75,000 - $85,000 -Bonus eligible: 10% -Benefits: Medical / Vision / Dental / 401K / Property discounts Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The resort general manager position is a comprehensive professional role in which the leader takes full reporting responsibility for an upscale campground and RV resort. At Blue Water, our property leaders have three main goals- take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including food and beverage management, attractions and amenities, and lodging. This position best suits a resourceful and creative individual motivated by employee and guest engagement and achieving goals. WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The resort general manager must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively with various audiences. A strong business management acumen is required, with the ability to manage & report on financial results and to utilize multiple systems and technologies proficiently. As the Resort General Manager overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest expectations while maintaining a pulse on operational needs and capacities that fluctuate with the business. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below: Taking Care of Your People: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workampers, seasonal employees, and interns. Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with labor laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity. Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members. Wowing your Guest: Train and motivate team members to deliver an exceptional guest experience. Establishes and ensures optimal property conditions such as cleanliness, maintenance, and aesthetic appeal and holds team members to high-quality controls. Resolve and address guest concerns and complaints and seek opportunities to engage with guests. Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media and online review platforms, satisfaction surveys, and onsite tools. Work collaboratively with amenity or attraction operators to ensure a seamless and consistent guest experience. Works collaboratively with Food and Beverage outlets to ensure efficient operation, a high level of service, and high degree of quality that aligns with property operational goals. Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies. Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement. Manage Your Business: Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management. Understands how to flex/flow expenses to align with revenue. Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology. Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. Has a thorough understanding of the market and competitive set, stays up to date with the industry, regional, and market trends Provides visions and execution to property capital expenditures, projects, and improvements to ensure optimal operation, exceed guest expectations, and maintain resort aesthetic and brand guidelines. Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals Performs other duties as assigned Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation and therefore adjusted and irregular hours will be required. WHAT YOU BRING A bachelor's degree in business, Hospitality Management, or another related field is preferred 3-5 years of Tourism or Hospitality Leadership experience 3-5 years of RV Campground experience is required Food & Beverage experience (F&B) preferred Safe Serve Certified preferred Budgeting, Forecasting, and P&L experience are required; using ProfitSword, PowerBI, or other accounting management and forecasting tools is preferred. Effective use of computer software, sales tracking software, CRM tools, and social media Competitive nature with a strong desire to Win! Prior experience managing payroll and the employee life cycle utilizing an automated system Able to adapt quickly and lead others through change Ability to manage multiple projects and work assignments. Strategic thinker! PHYSICAL REQUIREMENTS This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include: Ability to stand or walk for extended periods Ability to lift or carry up to 25-45 pounds occasionally The capability to climb stairs and navigate uneven terrain across the resort property Ability to move quickly in emergencies Requires the physical stamina to work long hours and potentially varied shifts Tolerance for indoor and outdoor work environments, including exposure to variable weather Capacity to bend, stoop, kneel, or reach as needed Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
    $35k-60k yearly est. Auto-Apply 20d ago
  • Assistant Store Manager - All Shifts

    Fas Mart

    Store manager job in Lovingston, VA

    Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift? We're searching for Assistant Managers who are dependable, driven, and not afraid to roll up their sleeves. Open availability is a must , and you should expect to work weekends, holidays, and primarily second or third shifts. If you thrive in a fast-paced environment and want to grow your career in retail leadership, this is your opportunity. Responsibilities What You'll Do: Support the Store Manager in all aspects of day-to-day operations. Run the register and assist customers with speed, accuracy, and a great attitude. Coach and motivate team members to consistently upsell products and promotions. Help hire, train, and lead a high-performing team focused on customer service and store success. Step in as acting manager when the Store Manager is off. Handle inventory, ordering, and merchandising to keep the store fully stocked. Maintain a clean, welcoming store-including restrooms, trash areas, and fuel pumps. Create and manage team schedules to ensure full coverage. Perform daily cash handling, deposits, and oversee store financials. Provide feedback and leadership that motivates your team to excel. Other duties as assigned Why Join Us: Weekly Pay: Your hard work pays off every week. Monthly Bonus Potential: Great performance = extra earnings. 401(k) : Invest in your future on Day 1 of Employment Paid Time Off: Take the time you need to recharge. Insurance Coverage: Health, dental, vision, and more for your peace of mind. Career Growth: Develop into a Store Manager or beyond-your future is wide open. Pay Rate: $17.00/Hr. Qualifications Open Availability: You must be available to work weekends, holidays, and likely second or third shifts. Reliable Transportation: You must have a valid driver's license, access to a personal vehicle, and proof of insurance to complete bank deposits. Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps. Minimum Age Requirement: 18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO 21+ years old in all other states Communication Skills: Proficient in English with basic math skills. Pass Pre-Employment Screenings: Drug test and background check required. Willing to Learn: Especially in Tennessee, where Topshelf Manager Training is required. Benefits: For information on benefits offered, please click on the hyperlink below. *********************************** Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify ****************************************************************************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace RequiredPreferredJob Industries Retail
    $17 hourly 11d ago
  • General Manager - Automotive Experience Required

    Tire Discounters 3.1company rating

    Store manager job in Fishersville, VA

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store. Key Responsibilities * Lead your team to deliver outstanding customer service. * Meet or exceed sales and profit goals. * Serve as a mentor and lead by example. * Implement and enforce company policies and procedures. * Attract, hire, train, and develop store employees. * Provide fair and consistent leadership. * Delegate authority and ownership of tasks appropriately. * Build and maintain a cohesive team aligned with company goals. * Step in to assist with the duties of absent employees as needed. * Protect company assets, including cash, inventory, and equipment. * Ensure compliance with state, local, and federal laws. * Maintain a drug-free workplace. * Perform inventory control and maintain store security. * Oversee merchandising and display efforts. Requirements * Associate's degree or equivalent experience. * Minimum 2 years of management experience. * Strong retail sales experience. * Excellent telephone, verbal, and written communication skills. * Ability to handle pressure and multitask effectively. * Valid in-state driver's license. * Availability to work Saturdays. * A.S.E. Certifications 4 and 5 are preferred but not required. * Authorized to work in the USA (18+). Compensation Pay: $80,000 - $145,000+ annually Our General Managers are paid a weekly salary, and earn monthly individual spiffs as well as participating in the monthly store bonus. We also offer a annual bonus based on performance as a General Manager Why Choose Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $80k-145k yearly 20d ago
  • Assistant Manager - Valley Mall - VA

    The Gap 4.4company rating

    Store manager job in Harrisonburg, VA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $36k-58k yearly est. 42d ago
  • Assistant Store Manager

    Genpt

    Store manager job in Ruckersville, VA

    Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencE Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $40k-52k yearly est. Auto-Apply 30d ago
  • Customer Service Manager, Airport Customer Experience Administration

    American Airlines 4.5company rating

    Store manager job in Washington, VA

    **Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. + CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. + This job is a member of the Airports Team within the Customer Experience Division + Salary range for this position is between $50,000-$84,000. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being + Be a safety advocate: Look for safety concerns and address them as needed + Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity + Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner + Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements + Promote effective communication among departments to engage our team to work together to achieve common goals. + Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure + Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) + Analyze station specific data on a regular basis to improve scheduling, training and overall station performance + Conduct lost time conversations + Understand corporate initiatives and how they apply to the local station (e.g. One team, One Turn metrics) + Ability to learn and apply union contract rules/regs in interactions with frontline team members and local union leaders + Produce local reporting based on station leadership needs **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading others + Knowledge of company policies and procedures and functional automation applications **Skills, Licenses & Certifications** + Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment + Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action + Strong decision-making skills + Ability to work independently as well as collaboratively + Ability to work under demanding operational conditions + Ability to prioritize and execute with a sense of urgency and preciseness + Ability to use sound business judgment to resolve issues with internal and external customers + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. + Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable + Applicable valid driver's license as required by local authorities, if applicable + Ability to work extra hours when there are operational needs + Ability to work rotating shifts including weekends, holidays and days-off **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
    $50k-84k yearly 14d ago
  • Retail Store Manager LURAY | E Luray Shopping Ctr

    Imobile 4.8company rating

    Store manager job in Luray, VA

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $36k-61k yearly est. 17d ago
  • Store Manager

    Baskin-Robbins 4.0company rating

    Store manager job in Charlottesville, VA

    You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management. A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. Responsibilities include: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controllables * Utilizing effective communication and coaching skills Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus! Benefits Include: * Completive Weekly Pay * Employee Meals * Monthly Bonus - Earn up to 10% of Monthly Salary * Medical and Dental Insurance with Company contribution * Cell Phone Reimbursement This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise! ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10265183"},"date Posted":"2025-09-18T10:58:09.845980+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"305 Rivanna Plaza Ste 101","address Locality":"Charlottesville","address Region":"VA","postal Code":"22901","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager
    $33k-40k yearly est. 45d ago
  • Resort General Manager

    Blue Water Hospitality Group, LLC 3.1company rating

    Store manager job in Luray, VA

    Job Description Workplace: On-site Employment type: Full time Travel %: up to 10% Total Rewards include: -Salary range: $75,000 - $85,000 -Bonus eligible: 10% -Benefits: Medical / Vision / Dental / 401K / Property discounts Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The resort general manager position is a comprehensive professional role in which the leader takes full reporting responsibility for an upscale campground and RV resort. At Blue Water, our property leaders have three main goals- take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including food and beverage management, attractions and amenities, and lodging. This position best suits a resourceful and creative individual motivated by employee and guest engagement and achieving goals. WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The resort general manager must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively with various audiences. A strong business management acumen is required, with the ability to manage & report on financial results and to utilize multiple systems and technologies proficiently. As the Resort General Manager overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest expectations while maintaining a pulse on operational needs and capacities that fluctuate with the business. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below: Taking Care of Your People: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workampers, seasonal employees, and interns. Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with labor laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity. Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members. Wowing your Guest: Train and motivate team members to deliver an exceptional guest experience. Establishes and ensures optimal property conditions such as cleanliness, maintenance, and aesthetic appeal and holds team members to high-quality controls. Resolve and address guest concerns and complaints and seek opportunities to engage with guests. Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media and online review platforms, satisfaction surveys, and onsite tools. Work collaboratively with amenity or attraction operators to ensure a seamless and consistent guest experience. Works collaboratively with Food and Beverage outlets to ensure efficient operation, a high level of service, and high degree of quality that aligns with property operational goals. Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies. Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement. Manage Your Business: Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management. Understands how to flex/flow expenses to align with revenue. Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology. Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. Has a thorough understanding of the market and competitive set, stays up to date with the industry, regional, and market trends Provides visions and execution to property capital expenditures, projects, and improvements to ensure optimal operation, exceed guest expectations, and maintain resort aesthetic and brand guidelines. Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals Performs other duties as assigned Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation and therefore adjusted and irregular hours will be required. WHAT YOU BRING A bachelor's degree in business, Hospitality Management, or another related field is preferred 3-5 years of Tourism or Hospitality Leadership experience 3-5 years of RV Campground experience is required Food & Beverage experience (F&B) preferred Safe Serve Certified preferred Budgeting, Forecasting, and P&L experience are required; using ProfitSword, PowerBI, or other accounting management and forecasting tools is preferred. Effective use of computer software, sales tracking software, CRM tools, and social media Competitive nature with a strong desire to Win! Prior experience managing payroll and the employee life cycle utilizing an automated system Able to adapt quickly and lead others through change Ability to manage multiple projects and work assignments. Strategic thinker! PHYSICAL REQUIREMENTS This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include: Ability to stand or walk for extended periods Ability to lift or carry up to 25-45 pounds occasionally The capability to climb stairs and navigate uneven terrain across the resort property Ability to move quickly in emergencies Requires the physical stamina to work long hours and potentially varied shifts Tolerance for indoor and outdoor work environments, including exposure to variable weather Capacity to bend, stoop, kneel, or reach as needed Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
    $35k-60k yearly est. 22d ago

Learn more about store manager jobs

How much does a store manager earn in Harrisonburg, VA?

The average store manager in Harrisonburg, VA earns between $30,000 and $87,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average store manager salary in Harrisonburg, VA

$51,000

What are the biggest employers of Store Managers in Harrisonburg, VA?

The biggest employers of Store Managers in Harrisonburg, VA are:
  1. Advance Auto Parts
  2. Panda Express
  3. Blufox Mobile
  4. Starbucks
  5. General Nutrition Centers, Inc
  6. Insomnia Cookies
  7. imobile
  8. Ollie's Bargain Outlet
  9. Dollar General
  10. Spencer's
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