Top 49 Store Manager Skills

high Demand

• Completed store operational requirements, initiated buying, merchandising, sales and recruiting skills and identified current and future customer requirements.
• Maintained store operational requirements by providing merchandise to customers and supervising and training sales staff.
• Complete store operational requirements by scheduling and assisting management and following up on work results.
• Completed store operational requirements by opening and closing store daily.
• Managed store operational requirements by scheduling and delegating to employees.

• Completed store operational requirements by scheduling and assigning employees.
• Job Description: -Completing store operational requirements -Supervising and maintaining store staff by recruiting, training, coaching, and monitoring.
• Completed store operational requirements by scheduling and assigning employees; following up on work results, and achieved monthly financial objectives.
• Maintained store operational requirements by scheduling employees to achieve budgeted labor hours in accordance with monthly sales reporting and payroll.
• Complete Store operational requirements by scheduling and assigning employee's daily goals / follow up on work results.

• Completed store operational requirements Maintained store staff by recruiting, selecting, orienting, and training employees.
• Completed store operational requirements of scheduling, delegating task to employees and following up on results.
• Complete store operational requirements hiring scheduling assigning employee's payroll following up on work results.
• Completed daily store operational requirements as well as maintain daily sales and conversion goals.
• Complete store operational requirements by scheduling employees and following up on tasks.

• Completed store operational requirements by hiring and training new employees.
• Retail Store Manager Job Duties: Completed store operational requirements by scheduling and assigning employees; following up on work results.
• Addressed customer inquiries and complaints Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Identified current and future customer requirements Ensured availability of merchandise and services Completed store operational requirements
• Completed store operational requirements Maintained store staff Achieved store financial objectives

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high Demand

• Managed a team of 55 professional commission sales associates with full accountability for recruiting, merchandising and inventory control.
• Ensured all aspects of inventory control; monitored and directed loading/unloading of merchandise.
• Implemented loss prevention strategies and managed inventory control through shrink percentages.
• Analyze and execute inventory control, management expense and shrinkage awareness.
• Directed all inventory control and loss prevention activities.

• Completed inventory control through accurate logging and preparation.
• Developed inventory control system and repair department.
• Gained management experience with inventory control, cash handling, system development, training of staff, and delegation of tasks.
• Handled orders of dry goods, perishables and maintained inventory control, control waste, customer service and DSD procedures.
• Coordinate inventory control, receiving, merchandising and store maintenance while working directly with vendors to confirm and verify shipments.

• Provide customer service, store appearance, price change, inventory control and sales.
• Maintained inventory control, audits, shipping & receiving, and strategic product placement.
• Managed food service, environmental logs and maintain inventory control and logs.
• Overlooked inventory control, customer service, and all accounting procedures.
• Inventory control as well as cash control.

• Inventory control and customer service.
• Supervised inventory in multiple locations, while helping stores achieve acceptable margins of company inventory control.
• Provide leadership and direction in employee training, business acumen, and customer service relations, and inventory control.
• Handle overall store operations, merchandising, inventory control, ordering, cash control, and maintenance.
• Mentor new managers and assist with training new owners - Inventory control.

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high Demand

• Managed and reviewed daily operations and End-of-Day receipts/tapes; balanced registers and reconciled tapes.
• Managed daily operations of family owned business.
• Executed daily operations, trained and managed staff
• Oversee daily operations to ensure that we are maximizing sales and profitability, with fast and friendly service.
• Supervised and oversaw the daily operations of a telecommunications store which employed a total of 4 employees.

• Store Manager responsible for daily operations including sales, inventory control, and key account management.
• Lead the staff team base in the daily operations of the location.
• Completed and trained new and existing employees for updated daily operations.
• Managed the entire boutique, daily operations, promotional sales.
• Oversee daily operations with existing and future Little Caesars stores.

• Verify daily operations are submitted correctly and on time.
• Position focus was on managing store and daily operations.
• Manage daily operations of small format retail store.
• Manage day-to-day store sales and daily operations.
• Executed daily operations of major retail store.

• Manage daily operations of store.
• Manage and execute daily operations to company standards Visual merchandising to maximize per square footage profit.
• Manage daily operations, budgets, and confidential customer accounts Explain loan contracts and set up payment plans according to affordability
• Maintained daily operations of overall store including sales, staffing, inventory, merchandising and payroll.
• Directed daily operations for the retail location and led the new store opening process.

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high Demand

• Performed various operational functions such as purchasing, preparing bank deposits, and controlling inventory.
• Operated cash register.-Handled the bank deposits.-Took bank deposits to the bank.-Conducted staff meetings.-Instructed employees on how to improve job skills
• Verify amount in safe, registers, and sales from the prior day and make bank deposits.
• Review all profits and sales for accuracy and insure bank deposits are made.
• Handled the store's daily bank deposits, transfers, and withdrawals.

• Performed routine bookkeeping tasks such as preparing invoices and bank deposits.
• Prepared bank deposits, paperwork, and computer work daily.
• Tracked inventory, balanced payment ledger and made bank deposits.
• Cash handling for customers and end of day bank deposits.
• Managed bank deposits, cash flow and other accounting procedures.

• Handle and manage store cash, make bank deposits.
• Count money and make bank deposits daily.
• Bank deposits, register break down.
• Prepare and make daily bank deposits.
• Conducted Weekly Payroll with ADP Timesaver *Conducting Hiring with I9 *Processing background checks *Counted cash drawers and made bank deposits.

• Executed scheduling, inventory, interviewing and hiring, marketing, cash reconciliation, bank deposits and much more.
• Bank deposits and Change orders Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Bank deposits.bWork directly with the owner to establish ideas to increase sales.
• Conduct monthly staff meetings Cashier, Bank Deposits, Change orders.
• Managed ten employees Coordinated schedules, prepared payroll, handled bank deposits Maintained monthly inventory and all other daily store operations

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high Demand

• Partner with Store Manager and Human Resources group to provide consistent documentation and performance management.
• Termed employees within the guidelines of Human Resources direction to ensure the company was following the state and federal regulations.
• General store manager with encompassing responsibilities of human resources, operations, cash handling and loss prevention.
• Cross trained associates in key areas to assist with invoicing, human resources, receiving and claims.
• Motivate and retain existing talent through effective management of human resources issues in the store environment.

• Maintain accountability for all business profits, sales promotions, marketing and store-level human resources.
• Work cooperatively with human resources as well as loss prevention to resolve internal issues.
• Managed Payroll and Administration duties to including Human Resources, and Operations.
• Managed sales, merchandising, operations, and human resources functions.
• Supervised visual merchandising, store marketing and human resources.

• Managed human resources at the store level.
• Assist in performing all human resources functions.
• Coached, assigned corrective actions and disciplinary actions utilizing company guidelines with feedback to Store Associates, Management and Human Resources.
• Used human resources knowledge to recruit, select, and train employees whose work ethic was consistent with Dollar Tree values.
• Performed human resources duties in multi stores of hiring, training, and developing functions for employees and partners.

• Implemented and oversaw all aspects of human resources, customer service, loss prevention, and visual merchandising.
• Ensured and maintained Brookstone's high quality standards in all human resources, operational and merchandising activities.
• Reference can be provided by Human Resources 1-800- krystals.
• Handled human resource issues and prepared human resources paperwork.
• Managed day-to-day operations for a 2 million dollar door Human Resources paperwork Sales Teamwork Inventory management & control Benefits coordinator

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high Demand

• Followed food safety procedures according to company policies and health and sanitation regulations.
• Assisted in setting operational priorities, and ensured compliance with all company policies including cash control procedures and standards of conduct.
• Assist in training new team members on customer service, operations, performance, loss prevention and all other Company policies.
• Execute all company policies and objectives within the store, ensuring that the Vitamin Shoppe Brand and company are well represented.
• Train staff to meet expectations and follow company policies, helping improve personnel and prepare them for promotions.

• Managed 8 employees ensuring company policies were met by empowering sales team through training and professional growth.
• Know, practice and assure that company policies and procedures are followed at all times.
• Interviewed, trained, and monitored employees in accordance with company policies and goals.
• Demonstrated a high degree of integrity by enforcing and upholding all company policies.
• Maintained company policies, procedures, and ensured high standards of customer service.

• Manage store while following all food safety regulations, and company policies.
• Ensured company policies and procedures are followed on a consistent basis.
• Oversee and direct coworkers to ensure all comply with company policies.
• Adhere to all company policies, procedures and safety standards.
• Oversee store operations according to company policies and procedures.

• Ensured all company policies were followed.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Handled any customer complaints in a professional manner and in accordance with company policies.
• Communicate, implement and ensure compliance of all company policies and procedures. "
• Control all aspects of managing business Train and develop employee's and managers Enforce and explain company policies Resolve customer service issues

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high Demand

• Manage daily operations of store including cash management, inventory management and asset protection.
• Monitored inventory to determine changes in demand and to improve efficiency of inventory management.
• Inventory management for production and execute all sales orders as per customer requirements.
• Created databases and spreadsheets to improve inventory management and reporting accuracy.
• Maintained overall inventory management, inventory rotation, logistics and locations.

• Developed inventory management system, resulting in increased product turnover.
• Developed markdown strategies to minimize markdowns and maximize inventory management.
• Handled inventory management and merchandising functions successfully.
• Perform all aspects of inventory management.
• Inventory Management including receiving New Product shipments, Transfers to Different store Locations and processing damage products for return.

• Executed and directed a successful annual inventory and, inventory management, loss in inventory >1%.
• Created new inventory management levels and controls that reduced back stock and monthly cost.
• Simplified inventory management system and cut costs saving the company $1700 monthly.
• Ordered supplies for the store as part of inventory management.
• Inventory management of varying types of stocked and perishable products.

• Inventory management and security of all store assets.
• Cash handling, scheduling, inventory management, interviewing, customer service consistently hit sales goals and customer service.
• Inventory Management Contact local businesses that use our products to support current promotions and increase sales.
• Hire and train new associates Inventory management of the store Oprational management
• Inventory Management Cost Estimation/Profit Improvement Expense Reductions Budgeting & Forecasting Associate Training and Development Store Operations & Problem Solving

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high Demand

• Utilize communication skills to develop, coach and inspire associates to encourage organizational alignment and deliver appraisal and annual performance reviews.
• Conduct regular employee performance reviews and manage individual growth and performance potential.
• Perform annual performance reviews & execute the disciplinary process when necessary.
• Coordinate performance management process including performance reviews and merit increases.
• Interviewed and hired associates and conducted performance reviews.

• Conduct semi-annual performance reviews and recommend pay increases.
• Managed staffing issues such as scheduling, interviewing potential staff, performance reviews, as well as organized training and development.
• Prepared profit and loss reports weekly, monthly and quarterly, supervised inventory; maintained performance reviews.
• Handle employee relations matters, including performance reviews, salary increases, promotions, and terminations.
• Coach, develop and conduct performance reviews for 21 Representatives to ensure meeting all performance objectives.

• Interviewed, hired, and trained new staff, and conducted employee performance reviews.
• Create and deliver yearly performance reviews for management team and provide feedback for development.
• Conducted interviews, training and performance reviews of sales associates.
• Managed and completed yearly performance reviews for complete staff.
• Observe and assess employee performance and performance reviews.

• Conduct performance reviews and monitor progress.
• Conduct effective and timely performance reviews with associates Analyze, plan and control store payroll.
• Perform all personnel functions, including recruiting, hiring, performance reviews, counseling and Scheduling work hours for seven loctions.
• Store closed December 31, 2013 Specific Accomplishments Consistently met / exceeded company standards as noted on all performance reviews.
• Received Exceeds Expectations ratings on all performance reviews.

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high Demand

• Provided exceptional customer service and strategic direction over daily retail store operations while managing ~35 staff members.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
• Coached and mentored 17 staff members by offering constructive feedback and taking interest in their long-term career growth.
• Hire, Train and Develop all Staff Members in stocking procedures, customer service, and handling cash.
• Build network of candidates, recruit and interview and hire staff members while adhering to budgetary goals.

• Delegate daily functions to appropriate staff members prioritized for safety, customer service, and individual duties.
• Started a training program, geared towards loss prevention, for all staff members.
• Lead a team of 15 staff members to exceed customer satisfaction and performance goals.
• Trained, coached and monitored staff members to ensure smooth adoption of new program.
• Managed and trained staff members to meet customer needs and company requirements for security.

• Provide administrative authority of the co-location staff members at 4 assigned program sites.
• Trained and led lower level staff members for productive and smooth shifts.
• Collaborated with other staff members to improve working conditions and improve sales.
• Coached and educated staff members on how to exceed goals and expectations.
• Hired, trained, coached, supervised and evaluated staff members.

• Maintain POS system proficiency, among all staff members.
• Hired, coached, and trained all staff members.
• Hired, scheduled and trained staff members.
• Communicated ethically and in a cooperative manner with all staff members Monitored store expenditures and reimbursement requests to ensure fiscal accountability.
• Led a comprehensive Manager intraining for district managers and supportstaff members.

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average Demand

• Monitored other store locations correcting improper procedures to ensure company standards were met.
• Manage and control operations to company standards and expectations.
• Ensured every associate was properly trained to company standards.
• Reestablished company standards to enable a struggling store to pass a company audit 2 months after failing the internal audit.
• Train, coach and lead all associates to be the best they could be, to exceed company standards.

• Manage and train employees to reach store and company goals while following company standards of operating.
• Executed floor plan according to merchandising needs, new styles and company standards.
• Enforced store and company standards, windows, displays, and fixtures.
• Executed visual displays and store set up with company standards and directives.
• Trained all new employees, above company standards in procedures and service.

• Execute company standards of tasks, marketing, and visual resets.
• Achieved company standards in collections, charge offs, customer growth.
• Maintain proper company standards in all areas of the store.
• Enforced company standards as well as policies and procedures.
• Assisted Visual team to ensure company standards were maintained.

• Exceed company standards in all areas of sales.
• Hired and trained all employees to company standards.
• Maintained and held all company standards and goals.
• Manage store by company standards.
• Supervised customer service representives to ensure that workflow met high company standards.

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average Demand

• Established and prepared weekly schedules to ensure maximum production.
• Hired and trained employees, monitored and evaluated employee performances, prepared weekly schedules, and monitored sales and employee progression.
• Create thoughtful and effective weekly schedules for a staff of 10-30 associates, according to the season.
• Prepare weekly schedules, train employees, and monitor and evaluate the performance of each associate.
• Completed weekly schedules according to payroll policies to meet budget and meet customer needs.

• Train cooks and stock workers as well as manage the weekly schedules.
• Completed weekly schedules according to payroll policies and volume needs.
• Scheduled weekly schedules for staff of 12 computing labor cost.
• Create weekly schedules and assigning daily duties.
• Developed weekly schedules based on payroll budgets.

• Created weekly schedules for all employees.
• Maintained yearly budgets and weekly schedules.
• Completed weekly schedules per payroll policies.
• Prepared weekly schedules and duty rosters.
• Make and review weekly schedules.

• Prepared weekly schedules for employees.
• Answered all telephone calls, Made weekly schedules for employees to make sure incoming loads were offloaded in a timely manner.
• Constructed weekly schedules for 12 employee's and processed payroll to control labor costs.
• Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.
• Processed payments and answered additional questions about products Create weekly schedules for employees Maintained up-to-date inventory at all times.

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average Demand

• Recognized for expertise in mechanics, unparalleled product knowledge, and outstanding customer service.
• Create, train and maintain sales focused team and environment and while being an expert in selling and product knowledge.
• Organized product knowledge training by contacting vendors to present seminars and events for our staff and customers.
• Preserve strong product knowledge for use in selling, merchandising, and giving feedback as requested.
• Developed and delivered training focused on exceptional customer service, product knowledge, and new themes.

• Provided all aspects of sales training, product knowledge, inventory locations, and quantities.
• Devised and implemented programs focused on product knowledge, emerging trends, and sales campaigns.
• Expanded understanding of product display and product knowledge through attendance of several visual clinics.
• Coached Sales Associates on product knowledge through in-store product training by using training tools.
• Utilized product knowledge to provide recommendations to customers specific to their needs.

• Trained all new hire hires in NYC market in product knowledge.
• Focused on product knowledge and providing demos to every customer.
• Educated staff & customers on product knowledge and service offerings.
• Recognized as a specialist in supplement product knowledge.
• Maintained product knowledge for all fashion active activities.

• Shared product knowledge with customers while making personal recommendations.
• Demonstrate proficiency and product knowledge by providing providing positive growth from years past as well as providing excellent customer service.
• Continue a constant effort to educate self and team members about latest product knowledge.
• Trained and developed store staff in customer service techniques and product knowledge.
• Motivated, provided with the product knowledge, and successfully used demos to ensure customers said "Yes!"

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average Demand

• Monitor and positively affect profitability in the areas of customer service, sales, inventory/expense control and risk management.
• Ensured all customers received the best customer experience possible by personally calling each customer after delivery.
• Listen attentively to caller needs to ensure a positive customer experience.
• Developed positive customer relationships through friendly greetings and excellent service.
• Service Desk duties provided full services in postal, money orders, wheelchair, merchandise returns, UPS and lottery.

• Identify areas of opportunity in processes and give feedback on potential improvements to make the employee/customer experience a positive one.
• Work with customers and make sure all employees are trained to work in retail and dealing with POS.
• Opened and closed the store, which included counting cash drawers and making bank deposits.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Closed out daily accounting, filed deposits and conducted all other daily financial duties.

• Maintain and follow up with new clients to ensure the best customer experience possible.
• Executed customer transactions, including deposits, withdrawals, money orders and checks.
• Provided positive feedback to employees and provided a team atmosphere.
• Counted cash drawer daily and made daily deposits.
• Ensured accurate and timely bank deposits.

• Maintained a positive and strong work ethic
• Market products as often as possible.
• Possess excellent problem-solving, analytical and time-management skills.
• Motivated operators by using positive reinforcement and constructive criticism to help them learn proper SOPs and increase their processing rates.
• Helped customer's and was responsible for maintaining and positive customer service experience.

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average Demand

• Developed customer service teams including Customer Service, Patient Technicians, Clinical, and Sales staff.
• Administered daily operations to ensure policies and programs were adhered to and understood by sales staff.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Recruited, hired, trained, and managed store administrative and sales staff operations.
• Increased sales staff to accommodate heavier traffic due to new management and services offered.

• Addressed and corrected sales staff communication issues in a tactful and effective manner.
• Exceeded sales quotas, motivated sales staff to consistently exceed store sales goals.
• Oversee a management, stock, cashiers and sales staff of 15-30.
• Provided daily leadership to sales staff of $500,000.00 retail business.
• Inspire sales staff to develop and implement special promotions and events.

• Hired and trained all sales staff for new store location.
• Reason given, not enough time training sales staff.
• Established a dynamic and professional sales staff.
• Approved all sales staff budget expenditures.
• Hired and trained sales staff.

• Recruited and trained sales staff.
• Oversee and train sales staff.
• Ensured sales staff embraced company standards and customer-centric culture, fostered positive customer experience and maximized growth.
• Helped the sales staff set and close financing for customers Maintained inventory and reconditioning of used cars.
• Trained sales staff, conducted interviews, and oversaw day-to-day operations.

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average Demand

• Analyzed weekly inventory data to maintain lean inventory levels for optimal product levels and purchasing costs.
• Ensured effective merchandise presentation, including accurate and competitive pricing, in-stock and accurate inventory levels.
• Maintain inventory by checking merchandise to determine inventory levels and anticipating customers demand.
• Verified weekly merchandise and store supply shipments to accurately reflect inventory levels.
• Monitor merchandise inventory levels, proactively identifying discrepancies to prevent loss.

• Maintain inventory levels through collaboration with corporate purchasing.
• Managed inventory levels and cash transactions.
• Determine, manage and review inventory levels to ensure minimum quantities are maintained throughout and maximum sales are achieved.
• Partnered with store retail associates ensuring accurate and up-to-date inventory levels for key items during peak season.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

• Maintain inventory levels, monitor merchandise, provide feedback to owner/buyer regarding trends and need for customers.
• Controlled payroll, asset protection, safety training, audits and inventory levels.
• Maintain inventory levels at 75% of sales.
• Manage inventory levels and protect against shrink.
• Maintained inventory levels at .5%.

• Ensured proper inventory levels and controls.
• Controlled inventory levels and shrink.
• Monitored inventory levels, e-mails, and employee time.
• Provide superior customer service and relations Controlled expense lines, markdowns and inventory levels Improved safety and shrink awareness.
• Manage staff schedules Maintain a good level of customer service with vendors Daily Input of sale totals Maintain proper inventory levels

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average Demand

• Developed quarterly and annual sales department budgets.
• Managed all daily operations of this grocery store location with $13 million in annual sales and approximately 95 employees.
• Increased sales by 10% while maintaining store inventory of $500,000 and annual sales of $1.5 million.
• Directed profitability of a retail operation generating in excess of $1M in annual sales and employing 12 employees.
• Led the successful operation of a retail jewelry store to over 1 million in annual sales volume.

• Managed a retail operation generating in excess of $3M in annual sales with 16 employees.
• Full Profit and Loss responsibility for store generating in excess of $10MM in annual sales.
• Manage all aspects of a $2 million annual sales store operation including a lunch counter
• Managed the daily operation of a retail flooring store with annual sales over $800,000.
• Supervised 3 managers and 15 sales associate with $1.5 million in annual sales.

• Managed a small retail store with over $2 million in annual sales.
• Direct day-to-day operations of a store generating annual sales of $6.5 million.
• Managed daily operations of a warehouse with annual sales of $18 million.
• Prepared daily, quarterly and annual sales and payroll budget reports.
• Increased store's annual sales by 10% over previous year.

• Managed financial functions and annual sales in excess of $300,000.
• Managed nearly $1 Million in annual sales.
• Gross annual sales volume exceeded $5 million.
• Exceeded annual sales projection by 12%.
• Increased annual sales by 7%.

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average Demand

• Hired installers and subcontractors, monitored customer satisfaction and took corrective action as needed.
• Ensured compliance of safety and security and delegated corrective action when needed.
• Achieve financial objectives by scheduling, analyzing variances, initiating corrective actions.
• Executed Coaching Records and Corrective Action Plans to emphasize accountability.
• Scheduled expenditures; analyzed variances; initiated corrective actions.

• Shrink prevention by identifying opportunities and corrective action.
• Performed employee corrective action when necessary.
• Completed all HR duties, including, new hire paperwork, employee evaluations, all employee corrective action, and terminations.
• Managed all new hire paperwork, WOTC, state employee file regulations, corrective action, and termination paperwork.
• Managed all new hire training and paperwork, terminations, corrective action and development plans for 100+ employees.

• Review monthly earnings statements to ensure corrective action is taken when operating targets are not met.
• Achieve financial objectives by scheduling, analyzing profit and loss statements, initiating corrective actions.
• Passed on corrective actions along with responsibility for other disciplinary actions for 3rd shift.
• Provide corrective action planning, monitoring, and appraisal of job performances.
• Handled all hiring, coaching, and corrective actions of staff.

• Develop and execute corrective action plans as needed.
• Initiate corrective actions to align with original plan.
• Implemented corrective action plans for struggling employees.
• Analyzed sales and margin reports to determine appropriate corrective actions, and to capitalize on the areas doing well.
• Provide on-going coaching and counseling, create succession plans and effectively manage performance and corrective action processes.

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average Demand

• Count inventory and successfully prepare daily sales reports for corporate analysis.
• Analyze Pro t and Loss, Key Metric Indicators and Category Sales reports to build strategies in which to exceed targets.
• Maintained sales, Purchase Orders, Petty Cash and Bills in QuickBooks, and created sales reports on a daily basis.
• Balanced individual batch receipts with store sales reports at end of the day and assisted with resolving over/shorts as needed.
• Reviewed all end of day sales reports and counted all revenue at the end of the day.

• Included warehousing/shipping, staff scheduling, reviewing and evaluating sales reports, payroll sheets and store inventory.
• Completed weekly sales reports, approved payroll and scheduling, employee relations and HR issues.
• Used an IBM computer to do daily reports, demographics, sales reports.
• Prepare weekly and monthly sales reports for local and regional management.
• Organized and maintained monthly, weekly, and daily sales reports.

• Organized bank transactions as well as regular sales reports.
• Prepared bank deposits and daily sales reports.
• Created daily & monthly sales reports.
• Prepare daily sales reports and payroll.
• Generated monthly and annual sales reports.

• Analyzed sales reports and data determining business needs and establishing business strategies for increasing overall store revenue.
• Store Manager Duties included supervision and training of sales personnel, set up working schedules, preparation of sales reports.
• Handled all sales transactions, prepared sales reports daily & bank deposits Inventoried stock and requisitioned new stock from suppliers.
• Prepare daily sales reports and payroll Handle all merchandising, inventory control, ordering, and maintenance functions.
• Input data to prepare daliy sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

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average Demand

• Analyzed financial transactions; assisted with large sales volume and purchased products and supplies; ensured products were under quality control.
• Pushed sales volume to 3 million and store was in top five in company in volume increase.
• Design a marketing plan; then implement that plan to increase sales volume through new business.
• Managed store operations with $540,000 yearly sales volume, including supervising and training 6 employees.
• Managed day to day operations of the highest sales volume store in our district.

• Developed loyal customer base and increased sales volume through proactive customer service.
• Increased sales volume by 150 percent in less than one year.
• Managed five different Kay stores, each with increasing sales volume.
• Received a promotion to manage a store larger in sales volume.
• Increased sales volume from $1.2 million to $2.8million.

• Increased sales volume by 5% during fiscal year.
• Forecast future sales volumes to maximize profits.
• Store manager at high sales volume location.
• Promoted to higher sales volume store.
• Increased sales volume by 25% in less than 3 years.

• Monitor and address operational efficiencies and attainment of budgeted sales volumes.
• Maintained sole accountability for doubling sales volume in the second year of business and by reaching over $ 100,000 during 2004.
• Selected Contributions: Increased gross sales volume 10% in first year and 12% in second year.
• Coordinated community fashion shows to promote store merchandise and generate and increase sales volume.
• Manage P/L, and over all operations of my store Store sales volume was at 3 million/year.

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average Demand

• Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintain financial statements, banking, purchasing activities and inventory/supply replenishment.
• Analyzed and presented financial statements to the senior management.
• Prepared monthly consolidated financial statements and analyzed results.
• Analyze operating and financial statements for profitability ratios.

• Review operating and financial statements for profitability rations.
• Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
• Reviewed store financial statements, communicated results to store staff and set goals for coworkers that would maximize store profits.
• Review financial statements, sales, activity reports, and other performance data to measure productivity and goal achievement.
• Prepared general ledger entries, top to bottom responsibility for several major sections of the financial statements.

• Reviewed financial statements, sales and activity reports, and other performance data.
• Handled all monetary transactions, balanced financial statements, and deposited nightly monies.
• Review financial statements, sales and activity reports and program improvement.
• Planned yearly budgets for store and prepared financial statements.
• Maintain operation of store and report monthly financial statements.

• Prepare job cost reports and financial statements for owner.
• Computed hours worked and some financial statements.
• Reviewed sales reports and financial statements.
• Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Exceeded planned sales of +5.6% and +11.1% for 2010 Fiscal Year Prepared monthly closing financial statements.

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average Demand

• Increased location's customer base while exceeding performance expectations.
• Maintain healthy / positive customer base without discrepancies
• Managed retail business that included video rentals and sales; tanning salon with large inventory and customer base.
• Ensured that the staff provided outstanding customer services and high quality shopping experience to grow customer base.
• Design and execute local store marketing events to create customer base and build new product lines.

• Developed and fostered a relationship with customer that grew our wholesale customer base.
• Maintain an understanding of local market, operations based selling and customer base.
• Promoted new company products to customer base to assist with sales objectives.
• Implemented marketing strategies which resulted in 12% growth of customer base.
• Increased customer base by 50% at the new Verizon store.

• Increased customer base and retained existing customer both locally and abroad.
• Scheduled to the needs of the business and customer base.
• Increase customer base and develop relationship and provide excellent service.
• Recognize new customer base and kept up with local competitors.
• Received praise by customer base for excellent service.

• Create lasting customer relationships to maintain customer base.
• Conducted market analysis to identify opportunities to expand customer base and to provide affordable and attractive merchandise to younger generation.
• Developed new outreach methods to build customer base such as arranging Meetup groups to practice languages together.
• Purchased hardlines and sourced special order items for a varied customer base.
• Demonstrated track record of increasing revenues Developed a loyal customer base and referral network Supervised sales associates

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average Demand

• Oversee day-to-day operations including inventory management, manage employees to follow company guidelines, implemented new company stocking procedures.
• Managed day-to-day operations for managing a restaurant, supporting swift and positive resolutions.
• Manage day-to-day operations, with customer first awareness.
• Store manager responsible for all day-to-day operations.
• Managed day-to-day operations for outlet stores.

• Lead the store in day-to-day operations, ensuring every customer's needs and expectations are met.
• Managed day-to-day operations of a rue21 store, reported directly to the District Manager.
• Oversee 40+ employees and the day-to-day operations of a Fast Food Restaurant chain.
• Store Manager, Canton, MI, 20052008 Managed day-to-day operations.
• Work closely with the Assistant Manager in the day-to-day operations.

• Manage day-to-day operations on sales floor and installation bay.
• Direct day-to-day operations of full store and team.
• Direct all day-to-day operations of 6,500 sq.
• Direct day-to-day operations of 56,000 sq.
• Manage small business day-to-day operations Supervise daily work for other techs and schedule all work to be done daily.

• Oversee day-to-day operations of licensed Starbucks store within multi-unit food venue.
• Handle all day-to-day operations of a multi-million dollar retail outlet.
• Managed all aspects of day-to-day operations Managed and supervised staff Inside sales of electronic parts and equipment
• Managed day-to-day operations for in store retail as well as our wholesle market.
• Full Time) Manage day-to-day operations of a front-end store for local beauty supply distributor.

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average Demand

• Converted a stagnant store, suffering from loss prevention issues to a top corporate performer on percent over sales plan.
• Prepared budget reports for upcoming months explaining and showing sales plan in order to achieve budget and sales goals.
• Review and compare store success and develop budget plan and sales plan to meet the company goal.
• Created, maintained, and implemented sales plans, schedules, cellular contracts, and operations budget.
• Hired sales staff of 25 employees and incorporated innovative methods to attain monthly sales plans.

• Maintained bookkeeping activities and implemented targeted sales plans to meet and exceed quotas.
• Ranked #1 three years consecutive in district making sales plan.
• Created weekly sales plans to assist employees in achieving sales goals.
• Recognized for consistent achievement of sales plan for all three locations.
• Provided the leadership necessary to execute and achieve sales plans.

• Exceeded corporate sales plan for inaugural year by 10%.
• Worked with outside sales to execute my sales plan.
• Develop successful sales plans to grow store s profitability.
• Achieved and exceed productivity and sales plan expectations.
• Meet sales plans and expectations.

• Exceeded sales plan by 8% (2012).
• Exceeded sales plan by 12%YTD.
• Assist in development of and responsible for managing sales plans, profit margins, payroll, and all controllable expenses.
• Key Achievements: Led sales teams in exceeding annual sales plans by over 110%.
• Turned around underperforming store to make sales plan for 2 consecutive years.

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average Demand

• Required to meet assigned sales performance and profitability criteria through weekly/ monthly/yearly reporting.
• Achieved top percentile individual sales performance for Southeastern Michigan region.
• Drive both individual and team sales performance results by proactively implementing sales techniques that provide the atmosphere to accomplish set goals.
• Train and coach: daily store operations, new guidelines and procedures, and conduct weekly meetings to drive store sales performance
• Motivate and inspire team members for high sales performance and friendly, responsive customer service.

• Analyzed sales performance to determine reorder points, markups, and general expenses.
• Managed operational controls, loss prevention, inventory control, and sales performance.
• Utilize Company-provided tools and reports to drive sales and improve store sales performance.
• Motivated sales associates and guides them to create a higher sales performance.
• Monitor daily sales performance and react to opportunities to improve results.

• Recognized for top sales performance on state shows and diamond shows.
• Increased sales performance and efficiency of day-to- day retail operations.
• Manage and create employee schedules based on traffic/ sales performance.
• Created work schedule and monitored employee sales performance.
• Achieved top percentile individual and store sales performance.

• Manage sales performance, implement store initiatives.
• Received several awards for maintaining highest percentage above prior year in specialized promotions and overall sales performance.
• Recognized for superior store sales performance in 1998, travelled company paid to Disney World, Florida as a reward.
• Coached and developed RSCs in sales performance Instructed staff on appropriately handling complicated sales processes
• Top Sales Performance (Ethan Allen, [ ]

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low Demand

• Conducted Point-of-Sale data entry and maintenance.
• Inventory, data entry, sales Report Completion and Submission, Cash Deposits, Placing Orders, Employee Scheduling, Customer Service
• Fixed broken phones, data entry, key holder, took inventory, counted money at the end of shift.
• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
• Administer duties/programs such as drug testing, background checks, WOTC, and data entry into the Applicant Tracking System

• Handled the selection, set up and data entry of store inventory into a point of sale system.
• Inventory management and data entry along with supervision over 5 member team including training, hiring and payroll.
• Document invoices, purchase orders, weekly audits, data entry Shipping and Receiving of merchandise from vendors.
• Performed administrative duties including payroll, ordering new products, data entry, and commission payouts.
• Perform filing, data entry management, accounts receivable and all other office administrative duties.

• Perform data entry for payroll for all employees and order all merchandise involve for the store
• Cash Handling, Daily Deposits, Daily Data Entry, Back office processes.
• Performed data entry function and assisted in training staff in software usage.
• Handled scheduling, truck ordering, data entry, inventory.
• Assist customers using Helios System (Data Entry).

• Prepared data entry, spread sheets and power point.
• Cashier, Data entry, Merchandise ordering, Staffing
• Performed all data entry of inventory.
• Conducted routine data entry and sales monitoring Handled reordering, receiving and returns for books, stationery, and sidelines.
• Manage sales associates Ran shifts Shipping and receiving Multi-tasking Data entry/payment invoicing Special ordering One on One Customer service Advertising /Sign changing

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low Demand

• Leveraged exceptional interpersonal skills to forge lasting customer rapport, driving repeat / referral business and increasing store revenue growth.
• Formulated, developed, and executed strategies to spur top-line revenue growth while minimizing costs to maximize profit margins.
• Redesigned QFC meat schematics maximizing space to sales ratio, an integral piece of 12.9% revenue growth.
• Established revenue growth from 2010-present, with increased revenues of nearly $3,500 per week over my tenure.
• Directed all store operations, processes and procedures - maintaining constant profitability, revenue growth and customer satisfaction.

• Generated continuous annual revenue growth throughout tenure with this grocery store and consistently met or exceeded established goals.
• Directed operations for $4 million location, including training, revenue growth, and inventory control.
• Purchased inventory, determined price points, and managed promotions, which optimized revenue growth.
• Execute the development of long and short-term plans to drive optimal performance and revenue growth.
• Devise and implement innovative marketing principles and promotional sales events to further support revenue growth.

• Managed core operational functions with a focus on cost reductions, productivity and revenue growth.
• Created and executed actionable plans to capitalize on market opportunities and support steady revenue growth.
• Provide guidance to Store Managers on effective revenue growth, cost controls and profitability strategies.
• Led the district in sales contests, and year over year revenue growth.
• Delivered revenue growth above target and recouped start-up costs ahead of schedule.

• Increased revenue growth each quarter with margins of 15% or greater.
• Maximized site sales objectives and revenue growth.
• Support sales objectives and revenue growth.
• Exceeded branch revenue growth targets consistently.
• Key Contributions Created a more effective sales and support team that contributed to significant revenue growth.

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low Demand

• Maintain the store by cleaning, organizing, and ordering items as needed such as accessories and office supplies.
• Managed inventory and office supplies on a monthly basis with a focus on keeping P&L in balance.
• Operated internal Supply Store inside Missile Defense Agency that handled both office supplies and equipment and meeting support.
• Managed incoming and outgoing calls for busy Liaised with vendors to order and maintain inventory of office supplies.
• Coordinated purchasing and inventory control with executive chef of paper product, office supplies and goods.

• Manage spending of petty cash, shop/office supplies, and labor expenses to maximize profits.
• Ordered all store supplies such as hangers, cleaning supplies, mannequins and office supplies.
• Executed all purchases of art materials, textbooks, office supplies, and gift merchandise.
• Ordered office supplies, maintained equipment, managed inventory levels, and approved billings.
• Ordered and distributed office supplies while adhering to a fixed office budget.

• Sourced and negotiated purchase of office supplies, fixtures, and equipment.
• Liaised with vendors to order and maintain inventory of office supplies.
• Prepared, selected and transmitted merchandise requisitions and office supplies orders.
• Keep list of office supplies and order when necessary.
• Managed office supplies, vendors, organization and upkeep.

• Administered with office supplies, equipment, and inventory.
• Monitored and maintained office supplies.
• Inventoried and ordered office supplies.
• Handled all ordering of office supplies and analyzed sales and stock figures for purchasing of stock.
• Job Duties: Order office supplies Manage payroll Giving great customer service Attend Manager meetings

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low Demand

• Retail store manager responsible for building and sustaining a customer-focus environment which delivers profit increases and encourages repeat business.
• Demonstrate diplomacy and professionalism in resolving customer problems; provide strong customer support to generate loyalty/repeat business.
• Maximized sales opportunities by developing relationships with business clients to get their repeat business.
• Ensured customers had an excellent experience to encourage repeat business and maximize profits.
• Generate repeat business by developing and maintain strong team devoted to customer service

• Provided superior customer service, increasing revenue and fostering repeat business.
• Provided excellent customer service to ensure customer satisfaction for repeat business.
• Generated repeat business through exceptional customer service and product knowledge.
• Ensured customer satisfaction to boost referrals and repeat business.
• Develop lasting relationships with customers to ensure repeat business.

• Established excellent customer relationships resulting in repeat business.
• Generated repeat business utilizing suggestive selling techniques.
• Generated repeat business through exceptional customer service.
• Maintain Public/Guest Relations for repeat Business.
• Build relationships with local businesses and clientele from initial contact to develop and increase business base and repeat business.

• Created a clientele program to build a repeat business that was essential to the stores' overall success.
• Generated repeat business through successful client follow-up, generated over a million dollars in new sales revenue.
• Developed successful, long termed relationships with customers, resulting in repeat business.
• Developed successful, long-term relationships with customers, resulting in repeat business Counted cash drawers and made bank deposits.
• Increased sales volume by 15% in less than 1 year Generated repeat business through exceptional customer service.

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low Demand

• Managed allotted staffing hours effectively on a weekly basis.
• Performed inventory function on weekly basis.
• Neutralize problems with pick up and deliveries as well as retail stock replenishment ordering on a weekly basis with 30+ vendors.
• Report to Corporate and District Manager of my current status on a weekly basis through phone conversations and conference calls.
• Conduct monthly one-on-one sessions with managers, who in turn touched bases with store associates on a weekly basis.

• Interfaced with merchandisers and buyers on a weekly basis to tweak product assortment, leading to increase sales.
• Head merchandiser for all window and in store displays of stock, changed on a weekly basis.
• Reorganized the sales floor to meet company demands on a weekly basis without a company merchandising document.
• Conduct group interviews on a weekly basis to ensure we are completely staffed at all times.
• Ordered only what was necessary to successfully run each store on a weekly basis.

• Execute store visits and provide tailored training to Store Managers on a weekly basis.
• Evaluate departments on a weekly basis to correct standard deficiencies and develop store associates.
• Facilitated meetings regarding sales goals and store setup on a weekly basis.
• Order items needed for the store on a weekly basis.
• Supervised and coached employees on a weekly basis.

• Created work schedule on a weekly basis.
• Manage inventory levels on a weekly basis.
• Schedule staff on a weekly basis.
• Store Operation Manager Responsible for creating the schedule of 45+ associates on a weekly basis.
• Process payroll on a bi-weekly basis through Kronos Time and Attendance.

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low Demand

• Delivered consistent comp increases in all KPIs (UPT, ADT and conversion) for both 2011 and 2012 fiscal years.
• Analyzed business acumen and communicated clear action plans to leadership team to optimize KPIs in managing a one million dollar store.
• Managed team to deliver KPIs and compliance throughout the operation, while delivering excellent standards of customer service.
• Analyzed operating Statements, KPIs and Scorecards, created action plans for improvement, and monitored results.
• Measured daily performance, collection and budget metrics, including reporting of KPIs to District Manager.

• Conducted research to effectively analyze current store performance KPIs such as store traffic and customer conversion.
• Run consistent MOD segments with strong KPIs through effective coaching and zoning of all associates.
• Introduced statistical forms to measure key performance metrics (KPIs) of the sales associates.
• Tracked KPIs such as percent of service contracts sold to sales on a daily basis.
• Run sales floor while maintaining specific metrics and KPIs (UPT/AVT/Conversion, etc.)

• Resolved issues and focus on a team-centered effort to drive sales and all KPIs.
• Controlled inventories, profit margins, staff, marketing and general KPIs.
• Control and reduce expenses by diligently reviewing KPIs and reports.
• Drive all KPIs including SPT and conversion.
• Exceeded company standard of measurable KPIs.

• Staff achieved KPIs and monthly targets.
• Increased KPIs across the board 7% YOY from 2014 to 2015.
• Improved performance in all KPIs from underperforming to exceeding company expectations.
• Acheived monthly, and yearly quota both in volume, and KPIs.
• Managed a store team of 8+ chocolatiers Analyzed daily sales, KPIs, and all categories.

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low Demand

• Developed business strategies and delivered results for store through managing, merchandising, visual standards, store operations and human resources.
• Ensured that the highest level of client service and visual standards were maintained on the sales floor at all times.
• Manage all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
• Planned, executed and trained sales team on all floor moves and visual standards in a +7,000sq.
• Implemented and monitored loss prevention programs, maintained high level of merchandising and visual standards.

• Implement promotions, visual standards, and company directives in a prompt and timely manner.
• Executed all corporate directives to improve visual standards, profitability, and product flow.
• Directed and supervised employees engage in sales, inventory-taking, and visual standards.
• Analyzed and utilized tools and reports to drive business and visual standards.
• Developed outstanding visual standards and display techniques for the sales floor.

• Set and maintained store to visual standards per company guidelines.
• Set high standards and maintained operational excellence and visual standards.
• Maintain all visual standards as outlined by the company.
• Implement visual standards, window presentation and mannequins.
• Executed and maintained all aspects of visual standards.

• Merchandised, restocked and maintained visual standards.
• Keep store up to company visual standards.
• Maintain Visual standards and daily operations.
• Maintained visual standards while maximize square Footage
• Ensured store's visual standards are met at all times by ensuring the proper dispensing and arrangement of product.

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low Demand

• Monitor and oversee customer satisfaction, proper management and protection of company assets.
• Protected company assets and mitigated damages during repeated episodes of water intrusion.
• Facilitated and reconciled inventories every week, whilst safeguarding all company assets.
• Protect company assets through effective inventory control and loss prevention practices.
• Monitored all company assets while conducting audit and inventory assessments.

• Maximize profits while controlling expenses and protecting company assets.
• Completed weekly inventory of company assets.
• Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives.
• Work with the Field Operations Lead to manage hardware assets used for in store processes.
• Manage Assets * P&L Reports * Scheduling * Supervised and trained 10+ employees Experience

• Managed the assets of the store and supervised the normal operation of the store.
• Maximized sales by ensuring customer service and zone coverage and protected all company assets.
• Drive operational efficiency to help minimize risk and protect the store s assets.
• Captured the real-time updated assets and sending the notifications to Springboard application server.
• Protect company assets through audits, inventory control, and expense management.

• Managed assets and supply requests within store.
• Managed assets of $10 million/daily.
• Protected store assets and inventory.
• Protect and maintain company assets.
• Manage the day to day operations of the store *Hire, Train, Supervise staff *Protect company assets

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low Demand

• General restaurant management responsibilities included prep work, obeying safety guidelines, and maintaining cleanliness and restaurant aesthetics.
• Managed warehouse and employees to ensure proper inventory and safety guidelines were utilized.
• Maintained corporate safety guidelines and facility cleanliness standards.
• Established safety guidelines and procedures and provide ongoing training to maintain focus on the customer, products, and services.
• Ensured all employees have completed all required training guidelines while adhering to all policies and procedures including safety guidelines.

• Cleaned meat cases, storage areas and work areas, following all health and safety guidelines.
• Enforced all company specific safety guidelines, ensuring standards are a part of daily practice.
• Ensured that health and safety guidelines were met, including proper functioning of store equipment.
• Ensured all health and safety guidelines were communicated and followed by all members of team
• Prepared and served food and drinks while observing all food safety guidelines.

• Adhere to and uphold all company safety guidelines and safe work practices.
• Supervised maintenance and cleaning of entire store in accordance with safety guidelines.
• Maintained safety standards through cleaning routines and coaching on food safety guidelines.
• Maintained a clean working environment that met all safety guidelines.
• Adhered to all policies and procedures including safety guidelines.

• Ensured food safety guidelines were followed by all employees.
• Helped implement safety guidelines, policies, and teamwork.
• Followed safety guidelines for gas pumps.
• Have complete knowledge of all food safety guidelines .
• Perform work/task accurately, in a timely manner and without accidents Follow all safety guidelines.

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low Demand

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Monitor sales activities to ensure customers received satisfactory service.
• Expected to create a productive work environment and responsible for the development and performance of all sales activities within location.
• Recruited, hired, trained and coordinated new employees for front store sales activities and pharmacy to maximize store productivity.
• Coached and trained all colleagues to maximize all outbound sales activities to identify potential opportunities to grow the branches results.

• Monitor associates' retail and commercial sales activities to verify understanding and compliance, and train when necessary.
• Communicate with corporate on logistics activities, and modify schedule based on sales activities to meet payroll plan.
• Develop, implement and monitor sales activities, plans and competitions for multiple locations.
• Set daily and weekly goals related to stores sales activities as well as collections.
• Ensured and followed-up all store activities concerning campaigns, promotions, and sales activities.

• Set daily & weekly goals related to the store's sales activities.
• Managed all customer sales activities and addressed and solved customer service issues.
• Oversee all operations, marketing and sales activities for the store.
• Helped employees individually in meeting monthly quotas and increase sales activities.
• Developed sales reports to record sales activities to management.

• Assisted to forecast all sales activities as per requirement.
• Compiled all daily figures and charted monthly sales activities.
• Maintain knowledge of store inventory and sales activities.
• Directed pricing and sales activities.
• Monitor sales activities to ensure that customers have received exceptional service and quality products.

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low Demand

• Achieve financial objectives by preparing a weekly budgets; scheduling expenditures; analyzing variances; initiating corrective actions.
• Assured achievement of financial objectives, expense management, and made necessary adjustments to obtain overall store profitability.
• Achieved financial objectives by following an annual budget, reviewed payroll dollars and initiated corrective actions.
• Achieve financial objectives by preparing monthly budgets and scheduling expenditures.
• Achieved financial objectives through scheduling and inventory measures.

• Executed monthly and daily financial objectives.
• Achieved and increasing financial objectives.
• Achieved financial objectives by reviewing sales trends, determining additional sales promotion, and authorizing clearance sales.
• Help to achieve financial objectives by preparing budget and scheduling based on needs of the store.
• Developed both short and long term sales strategies; executed strategies to achieve financial objectives.

• Achieve financial objectives and work to maintain the stability and reputation of the store.
• Achieve financial objectives (sales, payroll, shrinkage, operating profit).
• Achieve financial objectives by reviewing and working to an annual, monthly budget.
• Achieved financial objectives by analyzing sales, productivity, and conversion reports.
• Provide orientation to employees and provide them with their financial objectives.

• Achieve financial objectives by preparing a weekly budget.
• Achieve financial objectives and goals.
• Followed Atwoods operational procedures and policies to help maximize customer service, employees productivity, and obtain financial objectives.
• Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
• Maintain store staff with orientation, counseling and positive reinforcement Achieve financial objectives.

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low Demand

• Monitored and assessed job results and administered disciplinary actions when necessary.
• Drive productivity by training, coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Maintain store staff job results by coaching, counseling, and disciplining employees, planning, monitoring and appraising job results.
• Accomplished excellent store team member job results through; coaching, counseling, monitoring, and praising positive job results.
• Sustained national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

• Preserved proficiency through coaching, counseling, and disciplinary action; planning, monitoring, and appraising job results.
• Maintained a store staff of 10-12 employees by monitoring, supervising, providing corrective action and appraising job results.
• Recruited, hired, trained, and maintained job results by coaching, counseling, and disciplining employees.
• Maintained warehouse staff job results by recruiting, selecting, orienting and training employees.
• Maintain store staff job results by coaching, supervising, and disciplining employees.

• Managed store staff job results by coaching, counseling, and disciplining employees.
• Maintained store staff job results by organizing weekly coaching and counseling meetings.
• Maintain staff job results by couching, counseling and disciplining employees.
• Coached staff on performance and reviewed job results to optimize performance.
• Maintain store staff job results by coaching and praising job results.

• Counseled employees, planned, and monitored job results.
• Plan, monitor, and appraise job results.
• Maintained store staff job results.
• Maintained store staff job results by achieveing financial objectives set by District Manager.
• Maintained store results by coaching,counseling and disciplining employees,planning monitoring and appraising job results.

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low Demand

• Communicated with vendors regarding back ordering, future inventory and special orders.
• Communicate with warehouse personnel, working closely with Warehouse Manager on special orders, inventory and upgrades to stock.
• Take phone calls at a high volume calling, including customers, salesmen and other special orders.
• Performed inventory logging, control, ordering, and special orders for customers.
• Maintain inventory levels, order merchandise, and independently track all special orders.

• Entrust to handle customer relations, refunds, exchanges, special orders & complaints
• Work the sales floor and handle customer special orders on a daily basis.
• Updated my Superior on flower orders, special orders, and urgent messages.
• Sheet Metal Fabricator - Trained to build sheet metal gutters and special orders.
• Handled processing special orders: payment, shipment, and inventory updates.

• Created purchase orders for store replenishment and special orders for customers.
• Place special orders or call other stores to find desired items.
• Inventory, Special Orders, Sales Associate, Opening and Closing.
• Designed blueprints for special orders / fluent with SX program.
• Managed all highly detailed special orders and repairs.

• Performed purchasing, special orders and inventory control.
• Placed special orders for customers.
• Computed sales prices, total purchases and processed payments.Placed special orders and called other stores to find desired items.
• Manage merchandise flow, floor moves, displays, markdowns, sale preparation, order supplies and and special orders.
• Lead Sales Purchasing Special Orders Certified Fitter of Customer Orthotics and Footwear Store Merchandising

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low Demand

• Schedule and organize special events and utilize corresponding materials to increase overall business.
• Participated in special events and promotional activities for improving sales results.
• Manage customer and community special events.
• Played a key role in advertising sessions- Organized trade-shows, special events, exhibitions and displays.
• Organized special events at the bar, including receptions, promotions and corporate outings.

• Implemented corporate and individual special events programs, which focused on increasing sales results.
• Planned monthly Diversity Meals and other monthly special events for the cafeteria.
• Coordinated retail and gift packing for special events and groups.
• Facilitated setup and staffing for special events and book signings.
• Implemented strategies to increase store traffic with special events.

• Planned and managed sales and special events, increasing sales
• Plan parties or other special events and services.
• Develop and organize special events to increase sales.
• Organized and managed special events and promotions.
• Coordinated all facets of successful special events.

• Implement winning strategies for special events.
• Marketed products by several different methods including door-hangers and running regional special events.
• Directed special events in the store by doing private trunk shows to VIP clients and spring trend event.
• Ensured that store shelves were well stocked, sufficient back stock for special events.
• Job Responsibilities: Assisting owner with Sales & Marketing Manage Special Events at Gallery Inventory Management

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low Demand

• Executed daily operations of store procedures.
• Retrained all current managers on store procedures and policies, ensuring company expectations being met.
• Worked with middle management to design store procedures that better served customer needs.
• Maintain knowledge of changing store procedures as well as new products coming out.
• Trained Assistant Manager on store procedures, payroll, merchandising and sales leadership.

• Trained & assessed staff in all store procedures according to company guidelines.
• Advised franchisee with store procedures as special assignment in December 2014.
• Trained all new members of management on store procedures and policies.
• Enforce all Store procedures and policies ensuring proper rotation and storage.
• Trained all new employees on store procedures and policies.

• Provided valuable input for new store procedures and operations.
• Trained new employees on store procedures and floor awareness
• Implement and controlling store procedures.
• Assisted complying with store procedures.
• Trained all new managers on store procedures and policies.Responsible for writing orders, supply requests to replenish merchandise.

• Ensured store procedures are followed to reduce and eliminate shrinkage/loss within the stores capacity (Loss Prevention).
• Trained staff to deliver outstanding customer service.Trained all new managers on store procedures and policies.
• Trained staff in store procedures, safety, customer relations.
• Trained all new managers on store procedures and ploicies.
• Maintained daily store procedures & policies.

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low Demand

• Discovered internal hi-potential candidates for promotion by developing and co-chairing assistant manager panel business review process.
• Utilized applicant inventory databases to search for and identify potential candidates to fill vacancies.
• Recruited and interviewed potential candidates for different positions and designed training programs.
• Interviewed and hired potential candidates.
• Participated as a member of the recruiting team that visited college campuses and recruited potential candidates for the Manager Trainee Program.

• Recruited, developed and recommended potential candidates for hire or promotions; assisted in people placement for the district.
• Recruited potential candidates for employment using Michigan Talent Bank, Indeed, and other various job search engines.
• Network and Recruit to establish relationships in order to identify and hire qualified, high potential candidates.
• Processed background check for potential candidates as well as new hire packets ensuring high levels of accuracy.
• Identified and trained several high potential candidates; increasing employee retention rates.

• Conduct interviews for all potential candidates for open staff positions.
• Interview potential candidates, complete background and reference checks.
• Assist with recruiting potential candidates for retail positions.
• Interviewed & hired potential candidates for open positions.
• Conducted interviews and screened potential candidates to hire.

• Interviewed potential candidates for the store.
• Identify potential candidates using Taleo system.
• Recruited, interviewed, researched and hired potential candidates through new hire training programs, conducted employee evaluations and exit interviews.
• Team Size: 8 Expertise: Trained potential candidates for store management
• Use Taleo to recruit and interview potential candidates.

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low Demand

• Performed various roles of increasing responsibility culminating in management roles with 12 direct reports Including retail sales associates and assistant store managers
• Motivated and inspired direct reports and team to ensure a positive learning environment and morale by implementing reward and recognition plans.
• Supervised and coached direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports.
• Manage 10 direct reports and their development within the organization by acting as a floor coach, mentor and manager.
• Led a staff of 20 Direct Reports to deliver a failing location into profitability and consistent increases within a month.

• Manage 5 direct reports, responsible for 1,112 customer accounts, $15,000 cash dealings and transactions daily.
• Developed multiple direct reports into qualified store managers for the assigned district as well as surrounding districts.
• Complete scheduling, performance evaluations, and disciplinary actions, including termination, for direct reports.
• Coach and counsel employees, write and delivered performance reviews for direct reports and staff.
• Supervised 4 direct reports, processed daily and weekly transactions for short-term and title loans.

• Managed a $2.2 million dollar running store with a staff of 20 direct reports.
• Managed team of 6 direct reports in a mid volume location.
• Prepared and distributed payroll for staff of 20 direct reports.
• Created training and development plans for all direct reports.
• Managed eight (8) direct reports.

• Manage a group 76 direct reports.
• Manage, train, and coach 22 direct reports.
• Managed a team of 5 to 10, including hourly employees and four supervisor direct reports.
• Develop direct reports on a daily basis.
• Reconized for for talent development with in regional, responsible for developing four direct reports over the past 2 years.

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low Demand

• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action when necessary.
• Achieved financial objectives by executing the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Managed financial/cost analysis for annual budget of $50,000 for store inventory and to support supply/logistics requirements.
• Prepared annual budget; scheduled expenditures;scheduled expenditures; analyzed variances and initiated corrective actions.
• Perform annual budgeting, including capital requirements, and implement weekly forecasting and reporting.

• Prepared bi-annual and annual budgets to maintain profitability.
• Exceed all financial objectives by preparing an annual budget for payroll, scheduling expenditures, and analyzing variances.
• Prepared monthly and annual budgets, expenditures, analyzed variances, and initiated corrective actions when needed.
• Set and achieve individual as well as group oriented sales goals as required by annual budget.
• Conducted monthly and annual budget reviews and develop plans meeting or beating budget goals.

• Developed annual budget for payroll, projected sales, and inventory control.
• Managed two locations with annual budget of over $1 million.
• Prepared annual budgets and forecasts that consistently met or exceeded goals.
• Achieve store financial objectives by preparing and following an annual budget.
• Managed 120-165 associates with a $35,000,000 annual budget.

• Manage 6 associates with a $1,500,000 annual budget.
• Updated and executed annual budgets and business plans.
• Prepared and managed annual budget of $400,000.
• Prepared achieves for an annual budget.
• Operated a 35,000 ft retail store and donation-processing centre with a $1million annual budget.

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low Demand

• Managed sales staff, including insuring sales goals were met on a monthly basis, which propelled overall profit growth.
• Achieved 100% target on a monthly basis resulting in employees receiving incentive payouts 7 out of 12 months.
• Received the highest quantity of Customer Surveys on a monthly basis 100+ averaging scores 90% and above.
• Appropriate funds for sales tax payments on a weekly basis and payroll tax payments on a monthly basis.
• Set staff scheduling on a daily/weekly/monthly basis to ensure all business development goals and objectives met.

• Lead team in the custom to attain sales projections on a monthly basis of 110%.
• Distribute payroll to proper departments on a weekly and monthly basis to increase overall store profitability.
• Manage employees and made sure our quotas were met on a daily and monthly basis.
• Create sales goals on a monthly basis and assist the team in achieving sales goals.
• Monitored and reviewed store performance on a daily, weekly and monthly basis.

• Reorganized the sales floor to meet company demands on a monthly basis.
• Led team members to ensure store met quota on a monthly basis.
• Interacted and met with vendors on a daily/weekly and monthly basis.
• Compile inventory reports on a daily, weekly and monthly basis.
• Count and document Inventory on a monthly basis.

• Review P & L on a monthly basis.
• Created action plans to increase profit and controled variable expenses by evaluating the P&L on a monthly basis.
• Attend sales workshops on a monthly basis to learn latest techniques.
• Managed operating budget and wages on adaily and monthly basis.
• Cashier Took inventory on a weekly and monthly basis Answered phones Trained all employees Resolved delinquent accounts for store

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low Demand

• Prepared and submitted monthly sales/profit forecasts to the District Manager and created business plans and daily/weekly/monthly reports.
• Distributed sales reports and analysis including daily/weekly & monthly reports to corporate office.
• Completed daily/weekly/monthly reports and conducted interviews for prospective future employees.
• Prepared monthly reports regarding employee productivity and quality assessments.
• Tracked store expenses, created monthly reports, prepared invoices, Accounts Receivable/Payable and banking.

• Created daily, weekly, and monthly reports for all loans and receipts.
• Provided monthly reports on products, procedure, billing, and customer issues.
• Submit accurate nightly, weekly, and monthly reports & orders on time.
• Prepare daily, weekly and monthly reports as required by district manager.
• Prepare and brief daily, weekly and monthly reports to senior managers.

• Reviewed all invoices and submitting daily, weekly and monthly reports.
• Create all daily, weekly and monthly reports.
• Complete daily, weekly, and monthly reports.
• Produced and analyzed daily and monthly reports.
• Handle all daily & monthly reports.

• Review monthly reports to identify opportunities of improvement in sales quality and compliance.
• close store, schedule pickups/display merchandise in appropriate manner for quick sale, daily and monthly reports to accounting.
• Monitor cost control and expences, providing weekly/monthly reports to the franchise owner.
• Managed sixteen employees * Ran and worked monthly reports * Interviewed and Train new employees
• Schedule employee work hours .Maintain weekly and monthly reports .Reconcile cash registers and deposits .Inventory management and store layout maintenance

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