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  • Operations Manager

    Amazon 4.7company rating

    Store manager job in Caledonia, MI

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings. Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, MI, Caledonia - 91,000.00 - 136,500.00 USD annually
    $104k-143k yearly est. 4d ago
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  • Restaurant General Manager

    Border Foods LLC 4.1company rating

    Store manager job in Allendale, MI

    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. What's in it for you? -Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential. -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we'll be taking 85 General Managers! -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support General Manager Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly Monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Demonstrates efficient labor control, inventory control, and waste management. Empowerment: Builds the capabilities of their team while identifying teams' strengths and opportunities Provides learning and development opportunities for all Team Members. Offers guidance to Team Members regarding personal development opportunities and career path. Consistently demonstrates active and timely coaching capabilities. Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth. Bringing others along, operationally, through use of tools. Required or Preferred Experience: Minimum of three years restaurant or retail experience, or combined experience and education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change. ServeSafe Certified Must be at least 18 years of age. Valid Driver's license and vehicle insurance. High school diploma or equivalent. What's in it for you? -Top pay in the industry -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we'll be taking 85 General Managers! -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $50000 per year - $100000 per year PandoLogic. Category:Restaurant & Food Service, Keywords:Restaurant Manager, Location:Allendale, MI-49401
    $50k-100k yearly 1d ago
  • Retail Parts Pro Store 8918

    Advance Auto Parts 4.2company rating

    Store manager job in Grand Rapids, MI

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $27k-39k yearly est. 1d ago
  • Abercrombie & Fitch - Assistant Manager, Woodland, (MI)

    Abercrombie & Fitch Co 4.8company rating

    Store manager job in Grand Rapids, MI

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $38k-50k yearly est. 1d ago
  • Shift Manager

    Arby's, LLC 4.2company rating

    Store manager job in Grand Rapids, MI

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for: Weekly Pay Flexible Schedule Free shift meal and family dining discount* Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you: Have at least six months of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. At least 18 years of age. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. * Subject to availability and certain eligibility requirements.
    $29k-35k yearly est. 1d ago
  • Customer Service Manager

    Hexarmor 3.4company rating

    Store manager job in Grand Rapids, MI

    HexArmor is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor , we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere. JOB SUMMARY The Customer Service Manager at HexArmor will have an opportunity to oversee the seamless execution of global order fulfillment, ensuring exceptional customer service. Your leadership will play a crucial role in cultivating an exceptional customer experience, where service goes beyond expectations. We're looking for a resourceful problem-solver who thrives in dynamic environments-someone with strong communication and organizational skills, systems management expertise, and the ability to multitask. Join us in this pivotal position, where your ability to lead, innovate, and adapt will impact our operational success, customer loyalty, and organizational growth. LOCATION (Onsite) HexArmor Headquarters in Grand Rapids, MI - 640 Leffingwell Ave. NE Grand Rapids, MI 49505 JOB RESPONSIBILITIES Order Management and Fulfillment Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processing Oversee inventory levels and collaborate with supply chain to manage stock and proactively address potential shortages Manage priorities and updates for sample and order processing Customer Service Provide general support to customers, handling inquiries and requests through various communication channels Track and prioritize customer interactions and issues, working with internal teams to resolve and respond ensuring customer satisfaction Work with internal teams to address and resolve customer concerns, aiming for overall satisfaction Hands-on leader who supports daily CSR workflows, escalations, and workload balancing Shipping and Logistics Coordination Coordinate outbound shipments for optimal logistics methods to balance cost and efficiency targets Collaborate with warehouse management and shipping partners to update delivery status coordination Data Management and System Improvement Keep customer and order data up to date in SAP, ensuring accuracy Manage and refine forecasting tools in JIRA based on business needs Identify and implement enhancements within our processes and systems to improve operational efficiency People Leadership and Team Development Demonstrated experience leading, coaching, and developing a team of Customer Service Representatives in a fast-paced environment Proven ability to onboard, train, and ramp new CSRs while maintaining service levels Strong coaching mindset with experience conducting regular 1:1s, performance reviews, and development planning Ability to motivate, engage, and retain a high-performing customer service team Experience addressing performance issues constructively and managing corrective action when needed QUALIFICATIONS Proven experience in customer support, order management, or a similar role, with a strong focus on customer service excellence. Proficient in computer skills, particularly in Excel and Tableau platforms, with the ability to work with complex datasets and systems. Experience in systems such as SAP Business One, JIRA, Warehouse Management Software as well as shipping software is preferred. Strong analytical skills with the capability to assess customer needs and improve service delivery and inventory management processes. Strong knowledge of Key Performance Indicators (KPIs), including: Customer Satisfaction Score Order Processing Time Order Accuracy Rate of Returns Perfect Order Rate Excellent communication and coordination skills, capable of working effectively with customers and internal teams across time zones Demonstrated ability to manage people and prioritize multiple tasks in a fast-paced environment Knowledge of shipping and logistics best practices, with experience coordinating with major carriers and managing logistics strategies Ability to support and lead a team of Customer Service Representatives EDUCATION AND EXPERIENCE BS degree preferred 5-7 years of Order Management and Customer Service experience HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know. ** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.
    $48k-79k yearly est. Auto-Apply 2d ago
  • Customer Service Manager

    Union Bancshares of Benton Inc. 4.1company rating

    Store manager job in Ada, MI

    The Customer Service Manager should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our front-line bankers who can drive excellent customer service and operational performance while adhering to group policies and procedures. The Customer Service Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. These functions range from hard to complex in nature. The Customer Service Manager will refer customers for products and services uncovered during interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. Essential Functions Leadership Overall branch oversight for, service and operations and performance of Teller and Relationship banker staff. Will lead these efforts either independently or with the assistance of an Assistant Branch Manager or Branch Manager. Lead team to provide excellent customer service with the ability to effectively resolve customer issues. Responsible for sourcing, developing, coaching and leading a team that reinforces Union Banks core values, business objectives and employee performance standards. Demonstrates and maintains a working knowledge of Union Bank's products, services, processes, and internal resources to stay informed, guide and lead the team. Drive team's performance and lead by example in the following areas; Customer Service, Sales & Referrals, Operational Excellence. Customer Service & Transactions Promote good customer experiences by consistently providing best in class customer satisfaction. Have a developed rapport with the customer base and have knowledge of account ownership. Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments. Count, prove, and package currency and coin. Redeem US Savings Bonds. Assist in night depository functions. Assist customers with safe deposit box access in accordance with bank policies and procedures. Operating TCR machines where applicable including balancing the TCR drawer at the end of the day. Funding and sales of pre-paid Visa Cards. Process various transactions related to CDs. Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed. Serve as ATM and/or Vault teller as assigned. Act as a mentor to new employees Issue instant issue debit cards where applicable. Other duties as assigned from time to time by the Branch Manager. Cash Handling & Operational Excellence Responsible for knowing and adhering to appropriate security and emergency procedures. Keep customer information in a secured area at all times while maintaining an organized work station. Maintain knowledge of the bank's policies and procedures. Cash checks following proper bank procedures, making sure funds are available and collected. Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate. Assist in the opening and closing of the branch. Perform ongoing maintenance of scanners, validators, coin counters, TCR etc. Help coordinate branch document retention and destruction in accordance with the bank's policies and procedures. Sales & Referrals Consistently meet or exceed sales referrals, as set by management. Proactively work to deepen both new and existing customer relationships through cross-sell opportunities. Engage in consultative discussions with customers through the new account opening process to understand their financial picture and recommend products and services that best align with meeting their needs. Lead branch huddles and participate in applicable sales meetings and staff meetings. Maintain a thorough understanding of all Retail products and services offered. Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services. Have a good understanding of the bank's IRA (Traditional & Roth) and HSA offerings, including tax benefits, contributions and distributions. Have a good understanding of the bank's lending products. Other Functions Familiar with and abides by all bank regulations including but not limited to BSA and OFAC. Familiar with and abides by all bank regulations Other duties as assigned by Senior Management. Working Conditions of the Job Stationed in a branch within the teller area 95% of working time. Ability to travel to work at different branches with short notice or as scheduled. No particular hazards on the job. Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally. Requirements Job Qualifications Successful completion of the Customer Service Career Path. Good interpersonal skills including listening, verbal and written communication between coworkers and customers. Exemplary customer service skills. Ability to follow directions and be attentive to details and accuracy. Ability to retain confidential information. Exemplify professional appearance guidelines as stated within the company policies. Professional phone etiquette required for both internal and external communication. Education & Work Experience High school diploma or equivalent. Prior cash handling and customer service experience required. Prior management experience preferred. 3+ years banking experience preferred. EEO Statement Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.
    $39k-71k yearly est. 60d+ ago
  • Part Sales Manager - Full Time

    Description Autozone

    Store manager job in Grand Rapids, MI

    AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community. What We're Looking For Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities. Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. You'll Go The Extra Mile If You Have Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Automotive Retail: Previous experience in automotive retail Certifications: Automotive Service Excellence (ASE) Certification Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team. Communication - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences. Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success. Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency. Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards. Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs. Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies.
    $50k-113k yearly est. Auto-Apply 2d ago
  • District Manager: Grand Rapids and Surrounding Areas

    Wild Bills Beefjerky 4.1company rating

    Store manager job in Grand Rapids, MI

    We're looking for a District Manager who thrives in a dynamic and high energy environment and can bring a unique mix of industry knowledge and passion for people. The District Manager is passionate about driving sales and operations with integrity. This person will drive results while maintaining a positive and fun culture. In this role, you will have the opportunity to focus on driving consistent growth and profitability in your District, by focusing on sales and operational results. Reporting to the Regional Manager, you will drive sales and operational results by coaching, developing, and leading your team. Your Talents: Responsible for leadership and management of 12-15 retail store locations across the district. Creates clear responsibilities and processes for district team to standardize processes and measure results. Ensures District is compliant with company policies, procedures, and standards. Manages budgets within the district in relation to but not limited to labor and expenses. Analyze results, strategize, make sound decisions, and takes responsibility. Persists in accomplishing objectives despite obstacles and setbacks by motivating your team to achieve the highest results. Coaches and develops your team by building a culture that promotes a positive open team environment for employees and customers through recognition, performance management, listening sessions and team building. Effectively manages all people responsibilities including recruitment, retention, development, and accountability. Develops and improves the district by considering multiple and varied viewpoints when addressing problems and opportunities. Analyzes Profit and Loss to identify individual and district opportunities and performance gaps that will drive results. Establishes and builds relationships with key partners to support the training, operational and development of the district that will lead to its success. Models high standards of integrity to create a District culture that aligns with Wild Bill's Core Values. Requirements Your Experience: 2-5 years of multi-unit store management experience with a proven track record of driving performance High School diploma or GED required The ability to lead, and inspire teams through strong human resource skills Excellent Interpersonal skills Solid computer proficiency including PC Window's applications (Excel and Word) Ability to analyze results, strategize, make sound decisions and take responsibility Demonstrated financial results in both sales and multi-unit store management What We'll Offer: Medical, dental, vision, life insurance benefits. Merchandise discounts. Development and growth opportunities
    $85k-140k yearly est. 16d ago
  • Customer Service Manager

    Innovative Client Connections

    Store manager job in Kalamazoo, MI

    ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Our Support. Your Success. Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action! Our strong industry position creates a stable workplace where you can feel secure in your success. Benefits As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed! We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy! Paid training Base pay plus commissions and bonuses Travel opportunities Health benefits at management Additional cash rewards Job Responsibilities You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team. Other responsibilities of the Management Trainee position include: Greeting and assisting customers ascertaining with their wants and needs Answering customer questions and inquiries regarding products and services Seeking out information and knowledge regarding new products Setting and achieving personal goals Presenting pricing, preparing contracts and processing transactions Placing orders and locating stock Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security Participating in merchandising and product displays Qualifications Job Requirements As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed! Other requirements of the Management Trainee role include: Experience as an Associate or Consultant in a sales or customer service environment Enthusiasm for a career as a Manager Must be coachable and hard-working Desire to set and exceed goals Ability to grasp new concepts and learn new skills Ability to perform well while being a team player Comfortable working with clientele and ability to provide excellent customer service Willing to work non-traditional business hours including nights, weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-70k yearly est. 2d ago
  • District Manager

    Subway-51384-0

    Store manager job in Mattawan, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-142k yearly est. 29d ago
  • Senior Wireless Store Manager - Prime Wireless, AT&T Authorized Retailer (Grand Rapids, MI)

    Prime Wireless 3.5company rating

    Store manager job in Holland, MI

    Job Description Senior Wireless Store Manager Earn $80,000-$120,000 annually At Prime Wireless, an AT&T Authorized Retailer, we're looking for a dynamic store leader who can inspire their team, deliver exceptional customer experiences, and achieve outstanding sales results. If you're passionate about technology, thrive on building high-performing teams, and are ready to take ownership of your store's success, this is your opportunity to shine. With paid training, generous commissions, and a clear path for advancement, you'll have everything you need to turn your leadership skills into a rewarding, high-earning career. What We Offer: Earn $80,000-$120,000 annually with the potential to earn even more based on performance Health, Dental & Vision Insurance with company contributions. 401(k) Plan with company match Paid Time Off Exclusive Discounts on AT&T products and services. Experience Required: At least 2+ years of recent AT&T retail wireless experience Apply now and start building a rewarding career with Prime Wireless! Wireless sales, cellphone sales, technology sales, internet, cable, streaming services, phone sales, cellular sales, consultant, expert, sales representative, retail, retail associate, retail representative, WiFi, customer service, direct sales, wireless networking technology, mobile shop, AT&T, area manager, supervisor, retail management, retail supervisor Powered by ExactHire:189032
    $80k-120k yearly 27d ago
  • District Manager

    Subway-3981-0

    Store manager job in Grand Rapids, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 13d ago
  • District Manager

    Subway-6885-0

    Store manager job in Grand Rapids, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 29d ago
  • District Manager

    Subway-1478-0

    Store manager job in Grand Rapids, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 29d ago
  • District Manager

    Subway-45532-0

    Store manager job in Grand Rapids, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 13d ago
  • District Manager

    Subway-12556-0

    Store manager job in Grand Rapids, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 29d ago
  • District Manager

    Subway-12940-0

    Store manager job in Allendale, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $84k-141k yearly est. 13d ago
  • District Manager

    Subway-50515-0

    Store manager job in Wyoming, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 29d ago
  • District Manager

    Subway-66420-0

    Store manager job in Wyoming, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-141k yearly est. 29d ago

Learn more about store manager jobs

How much does a store manager earn in Kentwood, MI?

The average store manager in Kentwood, MI earns between $22,000 and $73,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average store manager salary in Kentwood, MI

$40,000

What are the biggest employers of Store Managers in Kentwood, MI?

The biggest employers of Store Managers in Kentwood, MI are:
  1. Walgreens
  2. Sally Beauty Holdings
  3. Highland Rivers Health
  4. CNG Holdings
  5. Casey's
  6. Guitar Center
  7. Panda Express
  8. Spencer's
  9. Spirit Halloween
  10. SBH Health System
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