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Call Center Customer Service Manager
Onemci
Store manager job in Mesilla, NM
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$37k-68k yearly est. Auto-Apply 60d+ ago
Customer Service Manager
Adpcareers
Store manager job in El Paso, TX
ADP is hiring a 401(k) Client Service Manager. Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service. Typically manages 4-5 401(k) Specialists. Maintains high visibility within a fast-paced, dynamic environment with an emphasis on high levels of statistical achievement. Balances statistical achievement with quality of service initiatives to ensure that all clients receive accurate, professional and timely responses to inquiries/issues. Ensures seamless client service through regular interfaces with internal business partners such as payroll and all our Support Groups. Utilize extensive 401(K) product knowledge and experience to support staff resolving 401(K) product and service issues. Implements enhancements in product and service levels to all service associate levels and provides measurements of success accordingly. Provides a vehicle through which procedural modifications, changing business needs and expansion of services for existing clients may be implemented without causing undue stress on the client population or the service team staff. Determines training requirements; manages human resource issues and performance for the team. Provide communication with payroll regions and other 401(K) departments to resolve client issues. Business travel may be required. RESPONSIBILITIES: Manages the Regional 401(k) department, providing feedback to each associate, based on their job duties, ensuring quality performance, and high standard work ethic. Manages performance of associates in order to meet employee retention goals, to ensure high statistical achievement and provide opportunities for career development. Drafts performance appraisals for associates and provides feedback;works closely with the Plan Executive to draft team goals and implement enhancements in product and service levels to all service associate levels and provides measurements of success accordingly. Coordinate functions within the department to initiate communication and encourage team spirit. Respond to inquiries from Operations Exec., Clients, Sales, Payroll, Human Resources, and New Business regarding 401(k) Administration, process flow, statutory limitations and changes. Works with the New Business Team to ensure client satisfaction with the 401(k) product,to assign new 401(k) Specialists - to receive feedback on client concerns.(MEP) Works with the HR/Client Relations Executive to schedule client service calls of our Tier One clients, either at the worksite or over the phone, to ensure client satisfaction with the 401(k) product - to receive feedback on client concerns.(MEP) Provides assistance to the 401(k) Plan Specialist regarding client problem resolution in the technical - compliance features of the 401(k) Plan. Trend client escalations and provide summary reports to Plan Executive monthly. Manages NPS Detractors and Promoters and periodically calls on clients for feedback. Work with Plan Exec and Management to rollout Annual Strategies and Campaigns Manage Dept Productivity, Monitor Clarify Queues and workgroups. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: 4+ Years experience with qualified Plans. At least 2 years' proficiency with client service regarding qualified Plans. Have SIE, Series 6, Series 63 and Series 26 or be obtained within 105 days of hire.
$43k-79k yearly est. 9h ago
Customer Service Manager
Blueprint30 LLC
Store manager job in El Paso, TX
ADP is hiring a 401(k) Client Service Manager. Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service. Typically manages 4-5 401(k) Specialists. Maintains high visibility within a fast-paced, dynamic environment with an emphasis on high levels of statistical achievement. Balances statistical achievement with quality of service initiatives to ensure that all clients receive accurate, professional and timely responses to inquiries/issues. Ensures seamless client service through regular interfaces with internal business partners such as payroll and all our Support Groups. Utilize extensive 401(K) product knowledge and experience to support staff resolving 401(K) product and service issues. Implements enhancements in product and service levels to all service associate levels and provides measurements of success accordingly. Provides a vehicle through which procedural modifications, changing business needs and expansion of services for existing clients may be implemented without causing undue stress on the client population or the service team staff. Determines training requirements; manages human resource issues and performance for the team. Provide communication with payroll regions and other 401(K) departments to resolve client issues. Business travel may be required. RESPONSIBILITIES: Manages the Regional 401(k) department, providing feedback to each associate, based on their job duties, ensuring quality performance, and high standard work ethic. Manages performance of associates in order to meet employee retention goals, to ensure high statistical achievement and provide opportunities for career development. Drafts performance appraisals for associates and provides feedback;works closely with the Plan Executive to draft team goals and implement enhancements in product and service levels to all service associate levels and provides measurements of success accordingly. Coordinate functions within the department to initiate communication and encourage team spirit. Respond to inquiries from Operations Exec., Clients, Sales, Payroll, Human Resources, and New Business regarding 401(k) Administration, process flow, statutory limitations and changes. Works with the New Business Team to ensure client satisfaction with the 401(k) product,to assign new 401(k) Specialists - to receive feedback on client concerns.(MEP) Works with the HR/Client Relations Executive to schedule client service calls of our Tier One clients, either at the worksite or over the phone, to ensure client satisfaction with the 401(k) product - to receive feedback on client concerns.(MEP) Provides assistance to the 401(k) Plan Specialist regarding client problem resolution in the technical - compliance features of the 401(k) Plan. Trend client escalations and provide summary reports to Plan Executive monthly. Manages NPS Detractors and Promoters and periodically calls on clients for feedback. Work with Plan Exec and Management to rollout Annual Strategies and Campaigns Manage Dept Productivity, Monitor Clarify Queues and workgroups. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: 4+ Years experience with qualified Plans. At least 2 years' proficiency with client service regarding qualified Plans. Have SIE, Series 6, Series 63 and Series 26 or be obtained within 105 days of hire.
$43k-79k yearly est. 9h ago
ShoeMobile Manager
Work Wear Safety Shoes
Store manager job in El Paso, TX
Work Wear™ Safety Shoes is a one-stop supplier for safety footwear. We assist our customers with every aspect of a quality safety shoe program. We stock the largest selection of steel toe and composite toe safety shoes from the top brands in the industry. Job Description The ShoeMobile Manager offers professional service to assist our customers in selecting the proper safety footwear to best meet the needs of their work environment. A ShoeMobile Manager also builds customer relationships to improve sales and retain customers by performing the following duties: Duties and Responsibilities include the following. Other duties may be assigned. Daily interaction with customers through email, phone, and face-to-face contact Submit timely and accurate Update and New Account forms Evaluate current and prospective account base opportunities Sell safety footwear and accessories. Advise customer of approved selections and communicate product needs for accounts to the Merchandising Manager Insure proper handling of special orders and returns Confirm customer identification, document sales, process payments, and collect money Deposit company funds and submit daily paperwork timely as company policies and procedures dictate Attain budgeted sales goals within management guidelines for assigned territory Provide feedback to the organization on barriers to success and opportunities for improvement Responsible for inventory and loss prevention for ShoeMobile Maintain a clean, properly priced, and merchandised workplace Apply knowledge of company policies, procedures, products, and services to provide quality customer service Review and resolve customer complaints in a professional and timely manner Properly conduct pre/post driver inspections and assure that the truck/generator has had proper maintenance Follow DOT regulations for CDL drivers. Maintain a clean driving record and no violations upon inspection by DOT enforcement officers Some overnight travel is required. Work schedule is flexible to service industry shift changes Workday may start as early as 4:00 am and end as late as 8:00 pm not exceeding DOT regulations Answer company business calls at all times (unless driving) Other Duties: Prepare daily, weekly, bi-weekly, monthly, annual and other reports as directed Operate within standard operating procedures and job safety guidelines Maintain a clean and organized workplace Submit weekly expense reports as assigned Demonstrate responsible use and management of company credit cards Compliance with attending company continuing education, team building, and DOT and safety training events Compliance with Employee Handbook and other policies updated from time to time May be required to work in a store, in the warehouse, or at a customer site if needed Turn off and lock out equipment when not in use Provide on-the-job training to new employees Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma or Equivalent. Prior customer service experience required. Required licenses, certificates or knowledge: 21 years or older Maintain current valid CDL Minimum of one year CDL driving experience Satisfactory MVR (driving record), DOT physical and drug screen, criminal background investigation with job performance reference check and required testing. Ability to drive standard transmission Ability to load and unload 50-75 lbs Skills: Oral Communication Skills Written Communication Skills Reading Skills Computer Literacy Keyboard Skills Customer Relations Customer Service Diplomacy Filing Math Aptitude Organization Project Management Planning Professionalism Presentation Negotiation Time Management Operate standard office equipment to include: calculator copy machine facsimile machine computer and printer cell phone multi-line telephone operate automobile (including CDL vehicles) High level of integrity and dependability with a strong sense of urgency and results-orientation. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to speak effectively, present information, and respond to questions before groups of customers, managers, employees of the organization, or the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; Adobe Acrobat Reader; Internet Explorer; Safari; Microsoft Outlook, CounterPoint, and other inventory, point of sale, accounting systems, database packages, contact management systems, networking systems, and operating systems as future needs dictate. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be willing to work outdoors in extreme weather conditions including heavy rains, winter snow, and summer heat. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand. The employee must be able to lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Additional Information All your information will be kept confidential according to EEO guidelines.
$80k-126k yearly est. 7d ago
Customer Service Junior Manager
Mount Franklin Foods 4.0
Store manager job in El Paso, TX
Job Details Experienced Azar - El Paso, TX Full Time Day Customer ServiceDescription Summary of Job The Customer Service Junior Manager will oversee the entire customer service process, ensuring timely and accurate order processing while handling complex customer inquiries and service issues. The main objective of this role is to maintain customer service levels, including fill-rate and OTIF (On-Time In-Full), and to connect with functional teams to deliver the best customer experience. This involves reducing customer complaints and ensuring order fulfillment meets expectations. The role includes leading and mentoring a team of Customer Service Representatives, setting performance goals, and ensuring productivity through effective time management, attendance oversight, and KPI reporting. The junior manager will collaborate with internal departments to ensure smooth order fulfillment, maintain optimal fill rates, address operational inefficiencies, and improve service processes. Additionally, they will be responsible for generating and analyzing performance reports, monitoring customer satisfaction, and driving continuous improvements in both service quality and team performance. Essential Functions and Responsibilities Customer Service & Order Management: · Oversee the end-of-the-end customer service process, ensuring that all orders are processed in a timely and accurate manner, meeting company standards for customer satisfaction and operational efficiency. The main objective of this position is to maintain customer service levels, including fill-rate and OTIF (On-Time In-Full), and ensure that we connect as functional teams to provide the best customer experience by reducing customer complaints and fulfilling orders. · Act as the primary escalation point for complex customer inquiries, complaints, and service issues, demonstrating expertise in troubleshooting and resolving concerns effectively to maintain strong customer relationships. · Collaborate closely with internal departments such as sales, planning, logistics, and warehouse teams to resolve order-related challenges, ensuring seamless communication and the timely resolution of issues. · Monitor and continuously improve key performance metrics, including customer satisfaction, response times, first-contact resolution rates, and service quality, to meet or exceed established targets. Team Supervision & Leadership: · Supervise and mentor a team of Customer Service Representatives, providing coaching, training, and professional development opportunities to enhance team performance and foster skill growth. · Manage team performance by setting clear individual and team goals, tracking progress, and implementing corrective actions as needed to meet productivity and service excellence targets. · Oversee daily operations, ensuring time management is optimized and that team members are adhering to attendance policies. Ensure that shifts are adequately staffed, and coverage is provided during peak periods to maintain service levels. · Foster a positive, engaging, and collaborative work environment that prioritizes customer satisfaction, operational efficiency, and continuous improvement. · Lead regular team meetings to discuss updates, challenges, and best practices, promoting open communication and teamwork. · Conduct regular performance evaluations and provide actionable feedback to enhance individual and team capabilities. Recognize achievements and address performance issues promptly. Supply Chain Coordination & Process Improvement: · Collaborate with planning, logistics, and other internal teams to ensure smooth order fulfillment and on-time delivery, proactively addressing potential delays and operational hurdles. · Monitor inventory levels, analyze customer trends and order patterns, and assist in demand forecasting to ensure stock availability and accurate order fulfillment. · Identify inefficiencies in customer service processes, propose and implement improvements to optimize workflow, reduce bottlenecks, and improve overall customer experience. · Ensure strict adherence to company policies, industry regulations, and customer service best practices, maintaining high standards of compliance and operational integrity. Reporting & Data Management: · Generate and analyze reports on order trends, customer feedback, and service performance to provide insights on operational efficiency and areas of improvement. · Utilize internal systems to track and manage customer data, ensuring data integrity and proper documentation of service metrics. · Regularly report on team performance and service metrics, offering actionable insights to senior management on customer service trends, areas for improvement, and potential solutions. · Maintain and track Key Performance Indicators (KPIs) related to team productivity, response times, issue resolution, and customer satisfaction, ensuring that performance targets are consistently met or exceeded. Qualifications Education and Qualifications · Bachelor's degree in business administration or other related discipline. · 4-6 years' experience in customer service and supply chain. · Strong knowledge of Microsoft Office. · Strong familiarity with ERP and MRP systems. · Strong communication and problem-solving skills · Strong analytical and organizational skills with attention to detail. · Ability to assess trends and statistical data/reports. · Ability to work in a fast-paced environment. · Bilingual (English & Spanish) a plus. Physical Requirements · Prolonged periods sitting at a desk and working on a computer · Ability to lift 30 pounds at times · Ability to respond quickly to sounds · Ability to move safely over uneven terrain or in confined spaces · Ability to see and respond to dangerous situations · Ability to safely climb ladders while carrying · Ability to wear personal protective gear while on production floor Technical Skills · Microsoft Office (including Outlook) · Microsoft Teams · Ability to develop Gantt Charts (or use equivalent software) · Ability to produce and interpret analytical reports · Ability to create and establish timeline reports · Knowledge of ERP system a plus Soft Skills · Customer Focus · Conflict Management · Influencing · Stakeholder Management · Strong organizational skills · Strong communication skills required · Strong time management · Ability to work with little to no supervision · Analytical and problem solver · Able to work under pressure with focus on delivering to deadlines
$30k-39k yearly est. 60d ago
Resident District Manager
Sodexo S A
Store manager job in Las Cruces, NM
Role OverviewSodexo is seeking a Resident District Manager to oversee all campus dining operations for New Mexico State University located in Las Cruces, NM. NMSU is New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research and service at all levels. Recognized as a top-tier university by U. S. News & World Report, NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. Our RDM will excellent client relations skills, strong financial acumen, and ability to build strong teams. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
$71k-116k yearly est. 8d ago
District Manager
Vape City
Store manager job in El Paso, TX
District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$75k-123k yearly est. 13d ago
District Manager, Immunology Dermatology - North Texas
6014-Janssen Biotech Legal Entity
Store manager job in El Paso, TX
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Immunology (Commission) Job Category: People Leader All Job Posting Locations: Dallas, Texas, United States, El Paso, Texas, United States of America, Lubbock, Texas, United States, Oklahoma City, Oklahoma, United States, Plano, Texas, United States Job Description: Johnson & Johnson Innovative Medicine is recruiting for a District Manager, Immunology Dermatology, to support the North Texas district which includes El Paso, Oklahoma City, Dallas, Plano, Lubbock, Amarillo, Garland, McKinney, Frisco, and Edmond. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine As the District Manager, you will: · Mentor, develop and lead a team towards attaining sales objectives for Dermatology products within the Janssen Biotech, Inc. portfolio · Demonstrate the ability to shape their business strategically while operating within an assigned budget · Pull-through region / district vision, create team culture, manage representative performance, develop and motivate people and teams, demonstrate core product's clinical attributes, forge valuable customer relationships, and achieve their sales quota · Collaborate with partners and work in the field with minimal supervision Required Qualifications: · A minimum of a bachelor's degree · A valid Driver's License in one of the 50 United States · Ability to travel up to 60% · Reside within the geography or within close proximity (less than 30 miles) or be willing to relocate to the geography · Minimum of five (5) years of successful pharmaceutical, biologic / biotech, or medical device sales experience defined as selling FDA approved pharmaceutical or device product(s) to licensed healthcare professionals (i.e. MD, NP, RN, etc.) Preferred Qualifications: · Lives within District geography · Participation and/or completion of a J&J Management Development Program (Field Development Program, DM Prep Program) or prior management experience required in lieu of FLDP or DMPP · Management and/or supervisory experience · Knowledge/experience in the Dermatology and/or Immunology field(s) #IMMBUILD2 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Business Development, Cross-Functional Collaboration, Customer Centricity, Developing Others, Immunology, Inclusive Leadership, Leadership, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Marketing Sales, Revenue Management, Sales, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Team Management
$75k-123k yearly est. Auto-Apply 2d ago
District Manager, Immunology Dermatology - North Texas
8427-Janssen Cilag Manufacturing Legal Entity
Store manager job in El Paso, TX
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Immunology (Commission) Job Category: People Leader All Job Posting Locations: Dallas, Texas, United States, El Paso, Texas, United States of America, Lubbock, Texas, United States, Oklahoma City, Oklahoma, United States, Plano, Texas, United States Job Description: Johnson & Johnson Innovative Medicine is recruiting for a District Manager, Immunology Dermatology, to support the North Texas district which includes El Paso, Oklahoma City, Dallas, Plano, Lubbock, Amarillo, Garland, McKinney, Frisco, and Edmond. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine As the District Manager, you will: · Mentor, develop and lead a team towards attaining sales objectives for Dermatology products within the Janssen Biotech, Inc. portfolio · Demonstrate the ability to shape their business strategically while operating within an assigned budget · Pull-through region / district vision, create team culture, manage representative performance, develop and motivate people and teams, demonstrate core product's clinical attributes, forge valuable customer relationships, and achieve their sales quota · Collaborate with partners and work in the field with minimal supervision Required Qualifications: · A minimum of a bachelor's degree · A valid Driver's License in one of the 50 United States · Ability to travel up to 60% · Reside within the geography or within close proximity (less than 30 miles) or be willing to relocate to the geography · Minimum of five (5) years of successful pharmaceutical, biologic / biotech, or medical device sales experience defined as selling FDA approved pharmaceutical or device product(s) to licensed healthcare professionals (i.e. MD, NP, RN, etc.) Preferred Qualifications: · Lives within District geography · Participation and/or completion of a J&J Management Development Program (Field Development Program, DM Prep Program) or prior management experience required in lieu of FLDP or DMPP · Management and/or supervisory experience · Knowledge/experience in the Dermatology and/or Immunology field(s) #IMMBUILD2 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Business Development, Cross-Functional Collaboration, Customer Centricity, Developing Others, Immunology, Inclusive Leadership, Leadership, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Marketing Sales, Revenue Management, Sales, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Team Management
$75k-123k yearly est. Auto-Apply 4d ago
Store Director
at Home Group
Store manager job in El Paso, TX
Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. Store Directors are responsible for all operational and team member aspects of the retail store. Leads the success of a large box retail store with high product volumes and annual sales. Store Directors manage their stores and team members in a manner that supports the company's goals to meet and exceed financial and sales goals for the store. This leadership role is passionate about driving the business along with the people and processes to effectively support a fast-growing business. Key Roles and Responsibilities Manages the profitable operation of the store with an emphasis on developing and maintaining a high performing team through continuous improvement of talent by recruiting, selecting, managing staffing levels, follow-up action plans, training, and ongoing coaching, performance support and development. Identifies and develops team members for future advancement within the At Home family. Ensures operational readiness at all times maintaining a neat, clean and safe store through teamwork, store planning, delegation, follow-up, managing initiatives, and staff management and development. Provides leadership and develops and maintains a highly efficient profit center, appropriately balanced between business objectives and effective human relations. Ensures the continued fiscal success of At Home, as well as the satisfaction of its customers and team members. Validates merchandising, freight, safety and customer standards to showcase the store appropriately, protect Company assets and to create an optimal shopping and team member experience. Builds and manages a lean labor model through scheduling and payroll management while maintaining high volume product flow and excellent customer service. Creates a store environment to support a positive, safe shopping and working experience for customers and Team Members while minimizing damages and shrink along with handling and resolving customer and team member issues. Serves as a role model and as a coach for the entire store through living the vision and values. Analyzes store financial and business data through the store scorecard, including sales and expenses, and develops and executes budgets, financial and operational plans and strategies to maximize sales and profits. Ensures compliance with Company policies and applicable laws and regulations. And any additional assign responsibilities. Open Availability Qualifications and Competencies High School Diploma or equivalent required; four-year degree preferred. At least 3-5 years Management/Leadership experience or equivalent At Home experience. At least 3-5 years' direct responsibility of leading 10 or more people or equivalent At Home experience. At least 3-5 years' experience direct/indirect leadership for annual revenue, operating budget, or profit & loss dollars of at least $5 million in a retail big box or high-volume store or equivalent At Home experience. Ability to work a flexible schedule including nights, weekends, and holidays. Background Check will be completed. Ability to lift a minimum of 50 lbs., team lift 100 lbs. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer and the company in all situations. Contributes to a customer-focused environment while demonstrating excellent service. Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary and possesses excellent verbal, written and comprehension communication skills. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$42k-59k yearly est. Auto-Apply 15d ago
Store Director
at Home Medical 4.2
Store manager job in El Paso, TX
Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. Store Directors are responsible for all operational and team member aspects of the retail store. Leads the success of a large box retail store with high product volumes and annual sales. Store Directors manage their stores and team members in a manner that supports the company's goals to meet and exceed financial and sales goals for the store. This leadership role is passionate about driving the business along with the people and processes to effectively support a fast-growing business. Key Roles and Responsibilities Manages the profitable operation of the store with an emphasis on developing and maintaining a high performing team through continuous improvement of talent by recruiting, selecting, managing staffing levels, follow-up action plans, training, and ongoing coaching, performance support and development. Identifies and develops team members for future advancement within the At Home family. Ensures operational readiness at all times maintaining a neat, clean and safe store through teamwork, store planning, delegation, follow-up, managing initiatives, and staff management and development. Provides leadership and develops and maintains a highly efficient profit center, appropriately balanced between business objectives and effective human relations. Ensures the continued fiscal success of At Home, as well as the satisfaction of its customers and team members. Validates merchandising, freight, safety and customer standards to showcase the store appropriately, protect Company assets and to create an optimal shopping and team member experience. Builds and manages a lean labor model through scheduling and payroll management while maintaining high volume product flow and excellent customer service. Creates a store environment to support a positive, safe shopping and working experience for customers and Team Members while minimizing damages and shrink along with handling and resolving customer and team member issues. Serves as a role model and as a coach for the entire store through living the vision and values. Analyzes store financial and business data through the store scorecard, including sales and expenses, and develops and executes budgets, financial and operational plans and strategies to maximize sales and profits. Ensures compliance with Company policies and applicable laws and regulations. And any additional assign responsibilities. Open Availability Qualifications and Competencies High School Diploma or equivalent required; four-year degree preferred. At least 3-5 years Management/Leadership experience or equivalent At Home experience. At least 3-5 years' direct responsibility of leading 10 or more people or equivalent At Home experience. At least 3-5 years' experience direct/indirect leadership for annual revenue, operating budget, or profit & loss dollars of at least $5 million in a retail big box or high-volume store or equivalent At Home experience. Ability to work a flexible schedule including nights, weekends, and holidays. Background Check will be completed. Ability to lift a minimum of 50 lbs., team lift 100 lbs. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer and the company in all situations. Contributes to a customer-focused environment while demonstrating excellent service. Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary and possesses excellent verbal, written and comprehension communication skills. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$43k-57k yearly est. Auto-Apply 15d ago
Market Manager
Ama Techtel 3.4
Store manager job in El Paso, TX
AMA TechTel is seeking to hire a Market Manager who will be responsible for supervising, organizing, and executing Team goals for customers in your geographic territory. You will oversee market sales, retention and customer service needs by developing business plans, meeting planned goals, and coordinating with our Marketing Director on lead generation. You will also be tasked with overseeing the activities and performance of your market by tracking community assessment needs, setting individual sales targets, and facilitate the ongoing development of your market. In order to succeed in this role, you must possess excellent communication skills and have a desire to win by serving customers in our rural target market. Previous experience in a sales-related role is a plus. Market Manager Responsibilities: Manage organizational sales objectives developing a business plan for sales, revenue and expenses. Meeting company and individual sales goals. Set and deliver on individual sales. Track sales goals and report results as necessary. Oversee the activities and performance of market territory. Coordinate with Marketing on lead generation. Provide ongoing support in your Market. Develop your skills through motivation, counseling and product knowledge education. Promote our brand and products. Understand the needs of rural markets and how they relate to our products. Market Manager Requirements: Strong work ethic. Experience in planning and implementing sales strategies. Experience in customer relationship management. Excellent written and verbal communication skills. Dedication to providing great customer service. Ability to work independently with team focus in mind.
$41k-62k yearly est. 60d+ ago
Store Assistant Manager
Steven Madden, Ltd. 4.7
Store manager job in Canutillo, TX
Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values. Responsibilities ● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. ● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. ● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. ● Ensure appropriate replenishment of merchandise on the selling floor. ● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Foster an environment of development and accountability. ● Process information or merchandise through the computer system and POS register system. ● Assist Store Manager in the selection and hiring of qualified candidates. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 3-5 years of retail experience. ● High school diploma or equivalent. ● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to process information or merchandise through the computer system and POS register system. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$38k-44k yearly est. 24d ago
General Manager
Great American Steakhouse 4.4
Store manager job in Anthony, TX
We are seeking an experienced and dynamic individual to join our team as a General Manager at our restaurant. As a General Manager, you will be responsible for overseeing all aspects of the restaurant's operations, including staff management, customer service, financial performance, and overall business growth. Your duties will include hiring and training employees, developing and implementing operational policies and procedures, monitoring food quality and consistency, and ensuring compliance with health and safety regulations. Additionally, you will be responsible for managing budgets, analyzing financial reports, and implementing strategies to drive revenue and profitability. Strong leadership skills, excellent communication abilities, and a proven track record in restaurant management are essential for success in this role. If you have a passion for the hospitality industry and thrive in a fast-paced environment, we would love to hear from you. Work schedule 8 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Supplemental pay Bonus pay Benefits Flexible schedule Employee discount Paid training
$34k-58k yearly est. 60d+ ago
District Manager
Watermill Express
Store manager job in El Paso, TX
Summary/Objective: The primary objective of the District Operations Manager is to be a hands-on leader who utilizes leadership, delegation, follow up, and feedback to operate an efficient and profitable market. This position must demonstrate technical skills as well as a solid understanding of business operations and leadership techniques in guiding their team to operational excellence. Every Watermill Express employee is expected to perform their job in a professional manner to provide the best possible service to our customers. This includes following all policies, procedures, job duties and the company's Pledge of Conduct. The Pledge of Conduct includes conducting work honestly, fairly and with integrity. This is a salaried exempt position offered at $70,000 annually. Plus discretionary incentives Essential Functions: Responsible for identifying and maximizing sales opportunities. Operate within the provided budget to drive market profitability. Evaluate units to ensure processes and procedures are consistently completed. Partner with corporate to review sales and functionality reports, identify issues and/or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales. Provide guidance, training, feedback and follow-up to market employees. Manage all market employee's performance. Assist with developing operational KPI's with targets that are measured and reviewed on monthly basis. Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance. Champion safety: ensure monthly safety meetings occur consistently and presentations are impactful and relevant. Monitor P&L results to meet budgetary requirements. Ensure inventory control procedures are in place and operational. Manage vehicle fleet to ensure routine service and maintenance is performed. Identify and initiate methods to drive water and ice sales throughout the market. Utilize networking and relationship building skills to source, develop, and maintain new sales opportunities. Create and execute impactful events such as grand opening celebrations and/or sponsorships to drive market sales. Regular and predictable attendance for required schedule. Follow safety guidelines and act in a safe manner. Extensive Travel required. All other duties assigned. Benefits: No Cost Employee Only Medical Insurance Company provided vehicle Employer HSA Contributions (if applicable) No Cost Life and AD&D Insurance Optional benefits include Dental, Vision, Supplemental Life, Short-term Disability, Accident and Critical Illness coverages Vacation Accrual Paid Holidays 401k and Roth Eligibility with Company Match Knowledge, Skills, Abilities: Strong leading and team building skills Ability to balance hands-on with oversite duties. Well-developed written and oral communication skills. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Bilingual English/Spanish preferred. Prior knowledge of the units and process/procedures preferred. Intermediate to advanced electrical, maintenance or similar skills preferred. Team player with a positive attitude. Attention to detail and task completion. Clean motor vehicle record and current valid driver license. Physical Requirements: Ability to lift 50 pounds. Capable of climbing ladders, walking, standing, stooping and bending. Ability to work safely in limited space inside refill stations. Ability to work in a variety of weather conditions, including extreme heat and cold. Ability to safely operate a motor vehicle. Ability to work some weekends or evening work. Education and Experience: High School Diploma or equivalent. College degree preferred. Five years management experience preferred. If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today! **************************************************************************************************************** Right to Work/E-Verify
$70k yearly Auto-Apply 41d ago
Zone Manager (Hourly Supervisor)
Retail and Dining Positions
Store manager job in El Paso, TX
. Zone Managers at Paradies Lagardère are responsible for the daily execution of the companies Mission Statement, which includes providing First Class Service to every customer. Zone Managers perform training functions, direct execution of merchandising standards and provide overall Zone supervision within the shops. A Zone Manager is assigned specific leadership responsibilities within Zone(s), terminal(s), or other support areas. They provide assistance and support to the management team in achieving the goals in sales and service. Duties and Responsibilities: Exceed First Class Service standards and behavior with every customer, business partners and peers Perform all register/cash handling/ Loss Prevention functions in accordance with Standard Operating Procedures. Facilitate opening and closing procedures for all stores Direct the replenishment of merchandise/supplies, maintain stockroom organization and engage in receiving functions procedures Ensure store merchandising standards are consistently executed per the company guidelines Coordinate and monitor staffing levels to maximize sales and service potential Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events Direct, coach, and train Associates in their daily job assignments Represent and support the company by fostering strong business relationships within the airport community Contribute feedback on Associate reviews and provide input on Associate counseling Position Qualifications: High school diploma or equivalency required / Bachelor's degree preferred Ability to work various shifts in a 7/365 day team oriented environment Excellent customer service skills and ability to communicate effectively using the English language Strong interpersonal/organizational skills with ability to motivate others Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously Proficiency required in reading, writing, mathematics, cash handling/ reporting Computer literacy and working knowledge of MS Office preferred Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements Standing for long periods of time and the ability to work in environments with varying temperatures Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances
$39k-58k yearly est. 60d+ ago
Store Director
Schwazze
Store manager job in Sunland Park, NM
Who We Are: Schwazze (SHHwahZZ) is a purpose-driven, vertically integrated cannabis operator. We are building a leading seed-to-sale company with best-in-class dispensaries and exceptional cultivation, manufacturing, and wholesale capabilities. Driven by a high-performance culture, we combine customer focus and data-driven insights to unlock the plant's full potential and improve the human condition. At Schwazze, you are not just an employee-you are part of a purpose-centered, performance-driven team where your contributions matter, your growth is supported, and your potential is limitless. We lead with integrity, connection, engagement, excellence, and empowerment, fostering a culture where people thrive, communities flourish, and the industry moves forward. These values define our commitment to creating a supportive, positive workplace while delivering exceptional customer experiences. For more information, please visit our website: **************** Job Title: Store Director Pay Range: $45,000-$55,000 per year. | Eligible for retail bonus program. Type: Full-Time, Exempt Location: R. Greenleaf | Sunland Park Position Objective As the Store Director, you will be responsible for overseeing all aspects of our dispensary operations. Your leadership and strategic direction will be pivotal in ensuring compliance with regulations, optimizing inventory management, achieving sales goals, and fostering a culture of excellence within the team. Your collaborative spirit will be essential as you work closely with individuals across the company to achieve common goals. Essential Functions Operational Leadership (40%) * Provide strategic direction and leadership to the dispensary team. * Ensure daily operations exceed performance metrics and customer expectations. * Oversee product merchandising and ensure an attractive and organized store layout. * Develop and implement staff schedules to meet business needs and ensure excellent customer service. * Monitor and improve supply chain logistics to optimize product availability and reduce stockouts. Compliance Management (30%) * Ensure strict adherence to all state and local cannabis regulations. * Develop and maintain robust compliance protocols, including record-keeping. * Coordinate and oversee internal and external audits, implementing corrective actions as needed. * Stay updated on evolving cannabis laws and ensure staff compliance with changes. Team Development and Financial Management (30%) * Train and mentor staff to cultivate a culture of professionalism and expertise. * Conduct regular performance evaluations, offering constructive feedback for growth. * Implement training programs to keep staff informed about products and regulations. * Foster a motivated, high-performance team focused on customer satisfaction. * Develop and manage the dispensary's budget, analyzing revenue and expense. * Monitor and report on key financial performance indicators. Please note that the percentage allocation is a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations.
$45k-55k yearly 34d ago
Assistant Retail Store Manager (El Paso, TX- Store# 51621)
Delek 3.4
Store manager job in El Paso, TX
The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions. Key Responsibilities: • Oversee daily store activities to ensure smooth operations. • Maintain inventory levels by stocking shelves and monitoring supply. • Ensure the store remains clean and organized. • Provide exceptional customer service and resolve any issues promptly. • Handle financial transactions accurately and efficiently. All activities will be performed in support of the strategy, and vision of the organization. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate EDUCATION AND EXPERIENCE In lieu of the above education requirements, an equivalent combination of education and experience may be considered. One (1) or more years Experience working in retail environment (Preferred) Required CertIfications/Licensures: (Valid driver's license) JOB REQUIREMENTS Active Listening Demonstrating Ongoing Value Ability to take initiative Multitasking and Prioritization Operational Excellence Time Management Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks. Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines. Will help and aid in recruitment of potential candidates. Must have a form of communication to be reached. Teach and role model customer service and suggestive selling techniques. While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. CORE COMPETENCIES CHANGE AGILITY (LEVEL 1 DEVELOPING): Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results. COLLABORATION (LEVEL 1 DEVELOPING): Sees connection points across the organization and partners effectively with others to achieve common goals. DECISION MAKING (LEVEL 1 DEVELOPING): Sees connection points across the organization and partners effectively with others to achieve common goals. DRIVE FOR RESULTS (LEVEL 1 DEVELOPING): Drives to achieve challenging performance objectives TEAM BUILDING (LEVEL 1 DEVELOPING): Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.
$32k-41k yearly est. 60d+ ago
Assistant Manager - Store
Cavender's 4.5
Store manager job in El Paso, TX
Job Description The Assistant Store Manager assists in the management of the retail facility. The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their absence, on a short-time basis. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values Assist in the management of the retail store and the supervision of store associates Know necessary aspects of store operation and act as the Store Manager in his/her absence Assist in the day-to-day operation of the store Assist in the training of new store associates Assist in the preparation of store reports Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager's absence to the Store Manager promptly Understand and implement company policies and procedures Assist in the effort to increase sales, maintain profit structure and reduce controllable expenses Open and close store as directed Assist in performing daily check-ups and making bank deposits Assist in the maintenance of interior/exterior store image and appearance (including staff appearance) Assist in the maintenance of all records and files Review and correct timecard exceptions and missed punches, and approve payroll Assist in the practice of shrinkage control through preventative measures and through legal prosecution (when possible) upon catching anyone stealing from the company Assist in resolution of personnel/customer problems and complaints Assist in all other duties considered usual and customary in the retail apparel/footwear industry Assist store manager in all other miscellaneous duties as assigned by supervisors or home office Understand all reports generated by the home office and coach all associates the actions needed to ensure compliance to goals (i.e. ADS / UPT's / Payroll / Refunds / Turnover) Qualifications and Requirements Ability to comprehend basic instructions Ability to interpret documents Ability to apply abstract principles to a wide range of complex tasks Ability to understand the meanings of words and effectively respond Ability to analyze information and write reports Associate must be able to read English. Associate must be able to understand English Associate must be able to stay alert during work hours assigned Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.
$31k-37k yearly est. 5d ago
Assistant Manager - Lohman Plaza
The Gap 4.4
Store manager job in Las Cruces, NM
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$30k-45k yearly est. 8d ago

Learn more about store manager jobs

How much does a store manager earn in Las Cruces, NM?

The average store manager in Las Cruces, NM earns between $28,000 and $72,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average store manager salary in Las Cruces, NM

$45,000

$28,00010%

$45,000Median

$72,00090%

What are the biggest employers of Store Managers in Las Cruces, NM?

The biggest employers of Store Managers in Las Cruces, NM are:

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Store manager jobs in Las Cruces, NM

Call Center Customer Service Manager

Customer Service Manager

Customer Service Manager

ShoeMobile Manager

Customer Service Junior Manager

Resident District Manager

District Manager

District Manager, Immunology Dermatology - North Texas

District Manager, Immunology Dermatology - North Texas

Store Director

Store Director

Market Manager

Store Assistant Manager

General Manager

District Manager

Zone Manager (Hourly Supervisor)

Store Director

Assistant Retail Store Manager (El Paso, TX- Store# 51621)

Assistant Manager - Store

Assistant Manager - Lohman Plaza

Learn more about store manager jobs

How much does a store manager earn in Las Cruces, NM?

What are the biggest employers of Store Managers in Las Cruces, NM?