Job Purpose
The Manager, Legal Operations supports the day-to-day operations of Panera's Legal Department. This role helps maintain legal systems, manage contract and matter workflows, coordinate with outside counsel, and assist with department reporting and budgeting. This role works cross-functionally with attorneys, paralegals, Finance, Procurement, and IT to enhance efficiency, data quality, and accountability.
Duties & Responsibilities
Contract Management and Workflow Support
Support Legal's contract management process, including intake, triage, tracking, and approvals.
Help maintain visibility into contract renewals, expirations, and key milestones.
Update and maintain standardized contract templates, playbooks, and approval workflows to promote consistency and compliance.
Assist in identifying opportunities to automate manual tasks and improve turnaround times using workflow tools.
Technology and Systems Support
Assist with day-to-day administration of Legal Tracker, including matter setup, vendor entry, invoice review, accrual collection, and basic reporting.
Coordinate with IT and vendors on system updates, troubleshooting, and user access requests for Legal technology tools (e.g., e-signature, entity management, CLM).
Generate standard reports and dashboards from system data to support department visibility and planning.
Vendor and Budget Coordination
Assist with onboarding of outside counsel and vendors and ensure adherence to Panera's Outside Counsel Guidelines.
Support Legal's budgeting and forecasting processes by tracking invoices, accruals, and spend trends.
Prepare routine spend and matter reports for Legal leadership and Finance.
Maintain organized vendor records and help monitor compliance with approved rates and engagement terms.
Legal Intake and Request Tracking
Monitor the Legal intake inbox and routing system to ensure requests are logged and assigned promptly.
Track request status and turnaround times to maintain transparency and accountability.
Compile data on request volumes and trends to support process improvement.
Governance and Compliance Assistance
Coordinate with Compliance and Governance teams to align Legal processes with company policies, data retention standards, and internal controls.
Assist in tracking and documenting Legal-related compliance requirements, such as certificates of insurance or policy acknowledgments.
Maintain organized electronic files and records for regulatory and contractual compliance.
Knowledge Management and Communication
Maintain Legal's shared resources, templates, and FAQs.
Assist in drafting internal communications and user guides for Legal systems and processes.
Support collaboration and information sharing across Legal, Risk, and Compliance teams.
Metrics, Reporting, and Continuous Improvement
Compile and update Legal operations metrics and dashboards (spend, matters, contracts, cycle times).
Analyze basic data sets to identify patterns or areas needing attention.
Assist with annual goal-tracking, project planning, and process documentation.
Support projects and initiatives aimed at improving Legal's efficiency and service delivery.
Qualifications (Education & Experience)
Bachelor's degree required; certification in Legal Operations, Project Management, or Process Improvement (e.g., CLOC, ACC, PMP) preferred.
4-7 years of experience in legal operations, project management, or business operations.
Hands-on experience administering Legal Tracker or similar legal e-billing/matter management systems.
Experience with contract lifecycle management (CLM) systems and workflow design.
Strong analytical, organizational, and project management skills.
Excellent communication skills, with the ability to collaborate effectively across teams and translate legal needs into business-friendly solutions.
Advanced Excel or Power BI proficiency for reporting and analytics preferred.
Familiarity with budgeting, vendor management, and process governance.
Demonstrated initiative, sound judgment, and commitment to continuous improvement.
Ability to leverage technology and automation to improve efficiency and performance.
Working Conditions
This position is hybrid (3 days in office) and is based in our Newton, MA office.
Required travel - as needed.
Physical Requirements
While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards
Direct Reports
This position will have approximately 0 direct reports.
Salary:$119,634-$167,488
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Newton Support Center
$119.6k-167.5k yearly 3d ago
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Customer Service Manager
Robert Half 4.5
Store manager job in Walpole, NH
Our client is seeking a Customer Care Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce channels and retail locations. This leader will actively support issue resolution, develop business opportunities in wholesale and corporate gifting, and drive ongoing customer loyalty. The role is based in Walpole, NH.
Key Responsibilities:
Lead and manage the Customer Care Team at the Walpole location
Handle multi-line phone systems, process orders, and address customer inquiries
Collaborate closely with retail teams to deliver exceptional customer service; assist with staff training
Design and deliver initial and annual refresher training for Customer Care Representatives
Proactively research and develop new account opportunities
Partner with E-Commerce management on new business initiatives
Conduct sales outreach: develop leads through cold calling, networking, and onsite customer visits
Build and maintain long-term customer relationships using creative follow-up communications to promote repeat business
Promote and sell company products with deep knowledge and enthusiasm
Respond to customer requests, quotations, and complaints promptly and professionally
Provide thorough follow-up to uncover and secure future business opportunities
Maintain accurate client accounts and data records
Utilize ERP systems and business tools to implement process improvements and best practices
Skills & Qualifications:
Excellent written and verbal communication skills, as well as effective time management
Comfortable thriving in high-pressure environments, especially during peak seasons
Strong technical and organizational abilities
Experience tracking and managing customer interactions and sales activities
Motivated, results-driven, and enthusiastic team player
Reporting and analytical capabilities
Proficient in MS Office Suite; NetSuite experience is highly desirable
Flexible to adjust working hours as needed to meet customer demands
Prior order processing experience preferred
$50k-84k yearly est. 1d ago
General Manager
Risus Talent Partners
Store manager job in Litchfield, NH
General Manager - Optimum Building Systems
Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.
Position Summary
The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.
The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.
This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management.
Key Responsibilities
Strategic & Financial Leadership
Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
Lead the development and execution of annual budgets, forecasts, and operating plans.
Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.
Commercial and Operational Excellence
Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance.
Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards.
Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship.
Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships.
Drive the acquisition and integration of strategic “tuck-in” acquisitions
Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
Attract, retain, and mentor high-performing talent across all levels of the organization.
Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
Invest in people development - training, career progression, and cross-functional collaboration.
Serve as a visible, approachable leader who models humility, integrity, and professionalism.
Cultural Stewardship & Transformation
Honor and preserve the values and relationships that have defined Optimum's success for over 35 years.
Champion cultural continuity while modernizing systems and processes for scalability.
Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth.
Partnership & Growth
Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
Evaluate opportunities for growth - including new services, geographies, and strategic partnerships.
Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.
Qualifications
15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
Proven success in P&L ownership, strategic planning, and operational leadership.
Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement.
Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
Skilled in financial management, forecasting, and data-driven performance measurement.
Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization
Personal Attributes
Empathetic leader - honors legacy while guiding change with respect and inclusion.
Operationally disciplined - thrives on structure, accountability, and continuous improvement.
Strategic thinker - sees the big picture and connects it to daily execution.
Relationship builder - earns trust internally and externally through integrity and follow-through.
Culture carrier - balances performance with heart; respects people and process equally.
$46k-88k yearly est. 2d ago
Senior Manager, Sox and Audit
Ninjakitchen
Store manager job in Needham, MA
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Senior Manager, SOX & Audit
Support North America and Canada will be responsible for leading the SOX program for both regions. This will include SOX testing, audits, and, on occasion, overseeing staff on multiple concurrent engagements, as necessary. The Senior Manager, SOX & Audit will be a working manager who is able to develop, execute, and manage all aspects of SOX including: planning, testing & reporting. Most importantly this individual will also work cross-functionally with the IT and the business process SOX team and be able to understand the risk and dependencies across all business cycles. In addition to SOX, this individual will also be required to conduct audits (operational & financial) along with another member of the team which will include fieldwork, report writing and presentation to audit management and senior business management.
The Senior Manager, SOX & Audit will report to the Chief Audit Executive (CAE) and assist in the annual Internal Audit risk assessment process and ERM.
This is a fast-paced environment and requires someone who has the ability to multi-task, work flexible hours as we are an international company.
Duties
Build and maintain cross-functional relationships with leaders throughout the organization to assist in creating transparency and ensuring cooperation with various audits and process improvement projects.
Manage and lead the North America and Canada SOX 404 compliance program including testing, reporting and monitoring of all business process cycles in scope (e.g. FSCP, SEC, PTP, OTC, Inventory Management, Payroll, Financial Reporting etc.) to improve the overall control environment. Most importantly, the individual must meet the deadlines and be able to work independently. Work collaboratively with finance, audit, and IT departments to ensure compliance as several controls have IT dependencies.
Perform walkthroughs of the various business cycles based on the flowcharts and Risk and Control Matrices and ensure they are updated every year or as the processes evolves and assess the effectiveness of the process and controls as needed.
Ensure the RCM and deficiency tracker is up to date at all times and track progress of all deficiencies.
Prepare regular progress update for Global SOX testing including charts for Sr. Leadership and CAE to show status of SOX testing, ITAC, Key reports etc.
Manage the SOX auditors in the assigned region and ensure all SOX testing for 404, ITACs, key reports are completed timely. This may require testing them as well.
Assist in development of comprehensive (ERM) risk management framework/strategy to facilitate identification, measurement, control and monitoring of key risk activities.
Assist in preparing risk assessments and annual audit plans including preparing SOX materiality calculations for all regions.
Collect and analyze data, conduct interviews and document, summarize, and assist the senior members in the Audit team during scoping, planning and during audits.
Conduct data analytical audits including B/S and P&L reviews and prepare audit work papers and draft audit reports detailing the audit findings and recommendations. Formulate recommendations to management to correct deficiencies and improve controls. Work as a business partner with the management team without impeding independence.
Identify, recommend and implement the necessary improvements to accounting policies/procedures, internal business controls and to help improve overall business efficiency.
Strong analytical, research, and organizational skills, issue identification/prioritization/ resolution, and report writing skills is required.
This position may be rotated with the SOX EMEA lead position to ensure department is well-rounded.
Participate in a variety of special projects assigned by management.
Desired Skills
Possess a strong understanding of the COSO framework, Sarbanes-Oxley Act (Sections 302 and 404), financial reporting risks, internal controls, US GAAP, and IFRS, with the ability to make control recommendations to successfully mitigate key risks.
Unparalleled ability to dig deep into the details but present high-level findings to business partners & leadership.
A consistent drive to question the business and yourself on how to do things better and more efficiently.
Oracle experience highly desired.
Manufacturing or CPG industry experience required.
Thorough knowledge of generally accepted auditing standards and compliance and substantive testing techniques including audit sampling methods. Prior experience with compliance auditing under Generally Accepted Accounting Principles (GAAP) is a plus.
Effective oral and written communication and analytical and time management skills and the ability to work with limited supervision.
Experience with internal accounting controls and objectives and Sarbanes-Oxley.
Requirements
Big Public Accounting experience desired.
Have strong operating and financial controls evaluation skills.
Demonstrate strong verbal, written communication and interpersonal skills.
Possess project management skills with the focus on timely completion of tasks and the ability to identify and assess changing business process risks.
Required Qualifications
Bachelor's degree in accounting or finance.
At least 10 years of combined experience in internal or external auditing, SOX compliance practices; Sarbanes-Oxley testing and managing experience is required.
Experience working in a SOX environment conducting SOX testing, SOX reviews and reporting required (preferably at a manufacturing or CPG company).
Certifications such as CPA, CA, CIA, CISA, CFE. MBAs are preferred.
Big Public Accounting experience desired.
Manufacturing or CPG industry experience required.
Salary and Other Compensation
The annual salary range for this position is $129,300 - $198,300 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Pay Range
$129,300 - $198,300 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products- we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
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$129.3k-198.3k yearly 1d ago
Business Operations Manager
Ellab 4.1
Store manager job in Nashua, NH
🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟
We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us.
As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:
Benefits
🏖️ Time to Unwind:
Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
Stay healthy with 2 weeks of sick time
Celebrate with 10 Company Holidays
Experience a rejuvenating 1-week winter shutdown
💼 Financial Well-being:
Invest in your future with a 401(k) match of $1 for $1 up to 4%
👨 👩 👧 👦 Health and Family First:
Embrace worry-free living with fully paid family medical insurance
Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
6 weeks of parental leave
Job Brief
The Business Operations Manager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization.
Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance.
Responsibilities
The Business Operations Manager is responsible for:
Manage sales/service admin team service US market
Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions
Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting.
Work with Delivery leads and Sales leaders to review large customer proposals.
Design additional business tools to support the management of Delivery Services
Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements.
Additional responsibilities may be assigned as the business grows and the company evolves
Requirements
5+ years of experience in a Business Operations role
Thorough knowledge of business processes and operations in a technical services company
Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred)
Experience with leading a team (preferred)
$65k-103k yearly est. 2d ago
Medical Writing Operations Manager
Advantage Technical
Store manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 3d ago
Operations Manager
Siphox Health
Store manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 5d ago
Senior Manager, Consulting
Dana-Farber Cancer Institute 4.6
Store manager job in Brookline, MA
The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company's most critical business issues and strategic priorities.
The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and Senior Directors and may lead small project teams.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Overall
Drives large-scale organizational change
Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously
Participates in the identification of value creation opportunities and implements planning structures to realize value
Hypothesis-Driven Approach to Planning
Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges
Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data
Creates business cases for strategic programs and initiatives
Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects
Articulates recommendations or options to support a definitive decision
Transformation & Execution
Creates project roadmaps and workplans that align with project vision and goals
Tracks, reports on, and executes project workplans
Identifies and escalates issues and risks
Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management
Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization
Collaboratively plans with anticipated new clinical partners
Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process
Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications
Stakeholder Management
Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite)
Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan
Develop and secure stakeholder commitment to recommendations and implement plans
Maintains relationships with stakeholders and keeps them up to date on project status
Consulting Infrastructure
Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results
Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership
Creates work products based on consulting best practices
Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools
People Leadership
Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation
May lead small project teams
Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement
Models and encourages high level of attention to detail and a commitment to producing high-quality results
SUPERVISORY RESPONSIBILITIES: May provide training and guidance to others, including project team members.
Qualifications
Bachelor's degree required; relevant Master's degree strongly preferred (MBA, MPH, MHA, MSW).
5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting, required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated ability to work closely and effectively with all levels of the organization
Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field
Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment
Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences -up to and including executive level and C-Suite executives
Excellent problem-solving skills
Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team
Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making
Ability to effectively design and facilitate large meetings
Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$143,800 - $165,000
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
#J-18808-Ljbffr
$143.8k-165k yearly 4d ago
Sr. Manager, Clinical Pharmacology
JMD Technologies Inc.
Store manager job in Waltham, MA
Title: Sr. Manager, Clinical Pharmacology
Employment Type: Contract
Status: Accepting Candidates
About the role
Lead clinical pharmacology strategy for early-stage CNS small-molecule programs. This role partners closely with Clinical Development, DMPK, Regulatory, and Clinical Operations to drive Phase 1 execution and data-driven dose decisions.
Key Responsibilities
• Serve as Clinical Pharmacology Lead for Phase 1 Healthy Volunteer (HV) studies
• Own clinical PK, NCA, exposure-response, and dose-selection strategy
• Perform and oversee modeling & simulation using Phoenix / WinNonlin
• Contribute to protocols, analysis plans, and study reports
• Author and review clinical pharmacology sections for IND/NDA/CTD submissions
• Present PK strategy and results to internal governance teams and FDA
Qualifications
• PhD or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field
• Strong hands-on clinical PK and PK/PD modeling experience
• Direct experience leading Phase 1 HV studies
• Proven regulatory submission and FDA interaction experience
• CNS therapeutic and small-molecule development experience preferred
Compensation (MA Pay Transparency):
• Estimated hourly range: $80-$85/hr (W-2)
• Final rate within this range will be based on skills, experience, and interview results
$80-85 hourly 2d ago
General Manager
KBW Financial Staffing & Recruiting
Store manager job in Concord, NH
General Manager - Construction & Infrastructure Services
A long-established construction and infrastructure services organization is seeking a hands-on General Manager to oversee all day-to-day operations, drive performance, and lead the business through its next phase of growth. This role requires a leader who thrives in a fast-paced, field-and-office environment and can own responsibility for safety, operations, financial results, and people leadership.
Key Responsibilities
• Lead as an engaged, visible operational head focused on safety, accountability, and high standards
• Oversee revenue, margins, budgeting, and overall financial performance
• Direct estimating, bidding, scheduling, project execution, and customer delivery
• Build and develop a strong, collaborative management team
• Implement and refine processes across estimating, sales, project management, record keeping, reporting, and billing
• Manage bid preparation, pricing structures, regulatory specs, project documentation, and digital systems
• Review project status, timelines, and costs regularly to improve efficiency and outcomes
• Coordinate contract-related activities including bonding, compliance, certifications, change order tracking, and dispute resolution
• Maintain consistent communication with public-sector project administrators to support timely approvals and payments
• Ensure accurate billing, final quantities, and project close-out reviews
• Maintain compliance with annual certifications and regulatory requirements
• Report performance updates to ownership in a clear and concise manner
• Partner with leadership to shape long- and short-term business strategies
• Build strong relationships across customers, field teams, and industry partners
• Champion technology adoption to enhance productivity and competitiveness
Qualifications
• 10+ years of successful leadership in construction or similar operational environments
• Prior experience running a business unit with full P&L responsibility
• Proven ability to build and guide high-performing teams
• Knowledge of roadway, infrastructure, or heavy-civil work preferred
• Strong communication skills with customers, internal teams, and external partners
• Familiarity with OSHA, EPA standards, DOT specifications, and industry guidelines is beneficial
$45k-87k yearly est. 5d ago
Senior Manager / Associate Director, Clinical Data Management
Sironax
Store manager job in Waltham, MA
The Senior Manager / Associate Director of Clinical Data Management (CDM) will lead and oversee clinical data management activities across Sironax clinical programs, ensuring the delivery of high-quality, compliant, and timely clinical trial data. This role serves as a hands-on leader and subject matter expert, partnering closely with Clinical Development, Biometrics, Medical, Regulatory, and external vendors (CROs) to support decision-making and regulatory submissions. The level (Senior Manager vs Associate Director) will be determined based on experience and scope of responsibility.
Key Responsibilities
Provide operational and strategic leadership for clinical data management activities across Phase I-III (and IV as applicable) studies.
Develop, review, and maintain Data Management Plans (DMPs), CRFs/eCRFs, edit checks, and data review strategies.
Oversee database build, UAT, data cleaning, medical coding, and database lock activities.
Ensure compliance with global regulatory requirements including ICH-GCP, 21 CFR Part 11, and GCDMP.
Manage and oversee CROs and data vendors, including scope definition, oversight, performance tracking, and issue resolution.
Apply risk-based data management and quality oversight methodologies to proactively identify and mitigate data risks.
Serve as the data management representative on cross-functional study teams and governance forums.
Support inspection readiness and participate in audits and regulatory interactions as needed.
Contribute to the development and continuous improvement of CDM SOPs, standards, and best practices.
Mentor and guide junior data management staff and provide functional leadership as the organization grows.
Qualifications
Bachelor's degree or higher in life sciences, statistics, computer science, or a related field.
8-10+ years of clinical data management experience within biotech, pharmaceutical, or CRO environments.
Demonstrated experience managing end-to-end CDM activities for multiple clinical trials.
Strong working knowledge of EDC systems, eCOA, IRT, and data integrations.
Hands-on experience with CDISC standards (CDASH, SDTM) and data readiness for regulatory submissions.
Experience managing CROs and external vendors in a sponsor oversight model.
Strong communication, leadership, and cross-functional collaboration skills.
Preferred Attributes
Experience supporting IND, NDA, or BLA submissions.
Prior experience in a small or mid-sized biotech environment.
Ability to operate both strategically and tactically in a fast-paced development setting.
How to Apply:
If you meet the above criteria and are excited by the opportunity to join our team, please submit your application directly.
Please note:
We are not accepting applications or outreach from recruitment agencies for this role. All candidates must apply directly.
$104k-149k yearly est. 5d ago
Area Business Manager
Zoetis, Inc. 4.9
Store manager job in Manchester, NH
States considered: NY, CT, RI, MA, VT, NH, ME
Role Description
We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company.
This position will require travel throughout the designated geography and may require overnight stays.
Leading People
Lead and develop all colleagues in Area accordingly based on position.
Consistently demonstrate Solution Coaching capabilities
Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management.
Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools.
Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development
Demonstrate strong leadership and collaboration across all team members
Sales Performance
Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area
Successfully lead the launch of new products / services /equipment
Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports.
Leading the Business
Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall.
Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists
Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc.
Attending and participating in new product launches and periodic regional/area sales meetings.
Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management.
Education and Experience
Undergraduate degree (BS/BA) strongly preferred
Minimum of 3 years people leader/management experience for external talent
Technical Skills
Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance.
Excellent communication, interpersonal, business management and computer skills
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization.
Adept at working in highly fluid, complex, and ever-changing environments.
Uses analytics and insights to enhance decision-making and tactical execution across area.
Follow-through and attention to detail.
Ability to manage assigned expense budgets
Customer focused professional demeanor and presentation style.
Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.
Demonstrated ability to work independently and in a close team environment, self-starter
Animal Health experience and knowledge of small animal veterinary medicine
Diagnostic experience preferred
Exhibit willingness to accept and incorporate feedback
Verbal, written, presentation, interpersonal, and communication skills.
Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information
Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems
Physical Skills
Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary
The US base salary range for this full-time position is $119,000 - 171,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
This position is also eligible for long-term incentive.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$119k-171k yearly 5d ago
Operations Manager $ 38 - 48/hr
Adecco 4.3
Store manager job in Winchendon, MA
Adecco Staffing is partnering with a well-established manufacturing company in Keene, NH to hire a Manufacturing Operations Manager! This is a direct hire opportunity and a key leadership role within the manufacturing operations.
Operations Manager
Compensation: $110,000 - $135,000 + Bonuses
Position Overview
The Operations Manager will oversee and direct all manufacturing operations at the Keene Plant. This role is responsible for achieving top performance in quality, delivery, reliability, lead times, cost efficiency, customer satisfaction, and employee development.
Key Responsibilities
Execute objectives outlined in the business plan and KNE strategic goals.
Develop and carry out tactical initiatives, ensuring progress is tracked and reported monthly and quarterly.
Communicate business direction, objectives, and strategies clearly to all team members.
Deliver production output with the right timing and quantity, achieving the highest first-pass yield rates and on-time delivery targets.
Support and implement scheduling and reporting improvements to increase efficiency.
Maintain accurate and timely production reporting and update master systems as needed.
Improve processes across machining, heat treat, grinding, finishing, assembly, and shipping.
Partner with Materials Management to ensure effective use and availability of raw materials and components.
Achieve or exceed quality goals while monitoring scrap/repair metrics.
Identify and implement cost-reduction opportunities related to non-conformance and variability.
Strengthen workforce capabilities through training and process improvements.
Ensure all products meet engineering specifications.
Drive lean initiatives and continuous improvement projects aligned with business plans.
Meet or exceed customer satisfaction KPIs annually.
Qualifications
Bachelor's degree in Engineering, Business, or a related field.
Minimum of 5 years' experience in a manufacturing environment.
Strong leadership and decision-making skills.
Excellent verbal and written communication abilities.
Strong analytical skills with proficiency in SAP, MRP, ERP systems, and Microsoft Office.
Demonstrated ability to coach, train, and mentor employees.
Knowledge of Lean manufacturing practices.
If you are interested in this opportunity, please apply with an updated resume today!
Pay Details: $38.00 to $48.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$45k-60k yearly est. 12h ago
Associate Site Operations Manager
Greater Lawrence Family Health Center 3.9
Store manager job in Lawrence, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team.
Job Responsibilities and Performance Standards:
Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling.
Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations.
Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage.
Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale.
Supports the scheduling of acute, walk-in or unscheduled patients.
Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours.
Active participation in the analysis, and problem solving of critical areas affecting the operation of the site.
Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director).
Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities.
Participates in all necessary meetings, and contributes to the implementation of activities.
Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results.
Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action.
Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required.
Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements.
Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties.
Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action.
Assists with the maintenance of time and attendance for staff.
Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken.
Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly.
Collaborates with other key staff to ensure the availability of adequate equipment and supplies.
Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development.
Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested.
Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved.
On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement.
Travel between sites may be required.
Performs all and any additional duties as assigned.
Additional Scheduling Note:
Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays.
Qualifications:
Experience
Five years experience in the health care industry with some experience in a clinical environment.
Management/supervision experience strongly preferred.
Bicultural/bilingual: English and Spanish highly preferred.
Knowledge of Work, Excel, and Visio.
Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred.
Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others.
Education
BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.
$117k-179k yearly est. 60d+ ago
Regional Service Manager
Mobility Works 3.5
Store manager job in Londonderry, NH
MobilityWorks , serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort!
The Regional Service Manager will ensure flawless execution of the service playbook with regard to all business drivers consistent with company policy, processes and procedures. This position is responsible for influencing service results within their assigned region. They will:
Oversee all aspects of the business operations within assigned region and deliver results.
Ensure flawless executive of the service playbook as implemented within assigned region.
Effectively support communications regarding developed processes and procedures (ie the playbook) to ensure consistent messaging and understanding of future expectations from the service departments.
Team with the HR Department to support hiring top talent for our service leadership roles.
Embrace change and become a catalyst for continuous improvement and buy-in from the service team.
Maximize employee competencies and maintain excellent work relationships within the organization.
Travel within assigned regions to audit compliance with identified processes, influence business and support any openings to ensure minimal interruption to service operations.
Support safety initiatives and ensure OSHA requirements, audits and safety best practices are followed.
Forecasting and fixed operations budget input for region.
Qualifications
Bachelor's degree in Business Management; Master's degree (MBA) preferred.
Minimum of 10 years of relevant work experience.
Minimum of 5 years of successful supervisory experience.
Strong value system and the highest level of personal and professional integrity.
Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities.
Ability to organize, prioritize, and be a self-starter in a fast paced environment.
Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas.
Exceptional leadership skills.
Demonstrated staff mentoring and development skills.
Excellent written and oral communication skills.
Ability to communicate and interact effectively with all levels of management.
Candidates must successfully complete criminal and motor vehicle background check
Benefits & Perks of working at MobilityWorks:
Competitive salary with monthly Bonus
Medical, Dental & Vision Insurance options.
Flexible Spending Account options.
7 paid holidays, Personal Time Off, Social Responsibility Time.
Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
Employee Wellness Program.
401(k) Retirement Plan options with generous company match.
Future advancement opportunities.
An incredibly rewarding experience in a team centered environment.
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
$63k-101k yearly est. Auto-Apply 51d ago
Regional Player Services Manager
New Hampshire Group LLC 3.8
Store manager job in Dover, NH
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Works in tandem with Director of Cash Operations towards all Player Services goals. Responsible for direct supervision of the player services operations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company's Responsible Gaming Plan.
Essential Responsibilities:
1. Provides next-level guest service to internal and external guests.
2. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
3. Responsible for creating and fostering an environment of support and motivation for Team Members.
4. Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
5. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations.
6. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
7. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
8. Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
9. Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels. Monitors credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.
10. Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
11. Evaluates and prepares daily cash deposit and electronic check deposits.
12. Ensures procedures and proper controls are strictly enforced to protect assets.
13. Monitors and evaluates overall Company activities in relation to departmental operations to ensure integration of Company needs with the services rendered through credit and collections.
14. Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures.
15. Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
16. Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
17. Approves permanent check-cashing limits of guests within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities.
18. Responsible for communication within department ensuring information is shared with team members.
19. Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
20. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
21. Monitors the day-to-day activities of the department(s) as subject to established Company policies.
22. Keeps position supervisor informed of relevant activities.
23. Attend required training sessions offered by the Company.
24. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
25. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
26. Have knowledge of the Property's programs to address problem gaming.
27. Report any acts of wrongdoing of which the Team Member may have knowledge.
28. Must maintain primary New Hampshire Lottery Gaming license with all New Hampshire group properties.
29. Must be willing and able to travel to all New Hampshire group properties as needed.
30. Other duties as assigned.
Position Qualifications:
High school diploma or GED, and five years related experience and/or training or equivalent combination of education and experience in high volume cash operations.
Must have a professional demeanor and be able to communicate well with the public.
Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties.
Must be able to formulate and communicate ideas and to make independent decisions.
Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine.
Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.
Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.
Availability to work flexible hours, including evenings, weekends, and holidays.
Supervisory Responsibilities:
Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s) throughout all of our Revo Casino and Social House properties.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
This is a full-time, in-person position based at our Dover, NH location.
$76k-128k yearly est. Auto-Apply 8d ago
Regional Player Services Manager
Revo Casino and Social House
Store manager job in Dover, NH
Job Description
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Works in tandem with Director of Cash Operations towards all Player Services goals. Responsible for direct supervision of the player services operations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company's Responsible Gaming Plan.
Essential Responsibilities:
1. Provides next-level guest service to internal and external guests.
2. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
3. Responsible for creating and fostering an environment of support and motivation for Team Members.
4. Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
5. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations.
6. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
7. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
8. Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
9. Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels. Monitors credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.
10. Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
11. Evaluates and prepares daily cash deposit and electronic check deposits.
12. Ensures procedures and proper controls are strictly enforced to protect assets.
13. Monitors and evaluates overall Company activities in relation to departmental operations to ensure integration of Company needs with the services rendered through credit and collections.
14. Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures.
15. Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
16. Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
17. Approves permanent check-cashing limits of guests within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities.
18. Responsible for communication within department ensuring information is shared with team members.
19. Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
20. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
21. Monitors the day-to-day activities of the department(s) as subject to established Company policies.
22. Keeps position supervisor informed of relevant activities.
23. Attend required training sessions offered by the Company.
24. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
25. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
26. Have knowledge of the Property's programs to address problem gaming.
27. Report any acts of wrongdoing of which the Team Member may have knowledge.
28. Must maintain primary New Hampshire Lottery Gaming license with all New Hampshire group properties.
29. Must be willing and able to travel to all New Hampshire group properties as needed.
30. Other duties as assigned.
Position Qualifications:
High school diploma or GED, and five years related experience and/or training or equivalent combination of education and experience in high volume cash operations.
Must have a professional demeanor and be able to communicate well with the public.
Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties.
Must be able to formulate and communicate ideas and to make independent decisions.
Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine.
Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.
Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.
Availability to work flexible hours, including evenings, weekends, and holidays.
Supervisory Responsibilities:
Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s) throughout all of our Revo Casino and Social House properties.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
This is a full-time, in-person position based at our Dover, NH location.
$66k-110k yearly est. 10d ago
Office Admin/Operations Manager
Chelmsford 4.2
Store manager job in Lowell, MA
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day.
We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement.
About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Compensation: $14.00 - $16.00 per hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
$14-16 hourly Auto-Apply 60d+ ago
Assistant Manager
New City Microcreamery
Store manager job in Arlington, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time
Here at New City Microcreamery, we believe that above all else,
its the people who matter most
. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant StoreManager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key ResponsibilitiesLead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
How much does a store manager earn in Manchester, NH?
The average store manager in Manchester, NH earns between $28,000 and $80,000 annually. This compares to the national average store manager range of $30,000 to $73,000.
Average store manager salary in Manchester, NH
$47,000
What are the biggest employers of Store Managers in Manchester, NH?
The biggest employers of Store Managers in Manchester, NH are: