Customer Service Manager
Store manager job in Olympia, WA
We are seeking a Customer Service Manager to support one of our clients in Olympia, WA. In this role, you will work directly with the customer account coordinators, general manager, and the sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. The Customer Service team plays a vital role in supporting the Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results.
Day-to-Day:
Your primary responsibilities will include resolving complex inquiries with efficiency and professionalism, facilitating phone, email, and chat service requests from our valued customer base, and monitoring the team workload to ensure adequate customer support and adherence to correct procedures.
Develop deep knowledge of the system and business processes. Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base.
Help with production and scheduling needs in collaboration with the general manager.
Collaborate closely with sales, national accounts, and operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants.
Standardize processes for onboarding new customers and new items, artwork approval, trial production runs, and price activations. Ensure accuracy in the data and processes and provide final validation.
Act as a liaison between the sales team, customer service, and operations during new business onboarding.
Assist in reviewing, refining, or creating training materials, process flows or change communications.
Process all customer purchase orders for tooling and oversee tooling and freight reimbursement to our client per customer contracts and agreements.
Evaluate tooling and external manufacturing vendors to optimize cost savings and ensure high service levels.
Maintain customer playbooks, roll stock agreements, and monitor inventory for aging material and demand adjustments.
Maintain primary customer service responsibility for a number of customer accounts as appropriate.
Your role as a Customer Service Manager extends beyond day-to-day operations. We value your expertise and encourage you to identify system and process workflow improvements that enhance the overall experience of our customers and team members.
In conjunction with the plant leadership, you will also be involved in special project requests aimed at improving profitability or efficiency for our area plants. You will help manage the execution of projects by coordinating support teams and developing subject matter expert (SME) groups.
Must-Haves:
Minimum 2 years of customer service management experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution.
B2B customer service management experience
Lead a team of 3+ direct reports
Proficient with Microsoft Office (Outlook, Word, Excel, etc.).
Ability to do lite occasional travel. (1% to 10%)
Nice-to-Have Skills:
Corrugated industry experience.
Experience using Kiwi, Kiwi FFF, and/or PCS.
Ability to identify process improvements and work to implement solutions.
Executive Administrator & Operations Manager
Store manager job in Seattle, WA
Fuel Talent is partnering with Greater Seattle Partners in their search for a detail-oriented Executive Administrator & Operations Manager to join their impactful team.
The Executive Administrator & Operations Manager will provide high-level administrative support to the CEO and ensure smooth day-to-day operations for their small, dynamic nonprofit organization.
The candidate should be based in the Greater Seattle area, as this role can be primarily remote if the candidate prefers, hybrid, or in-person at their beautiful waterfront offices: they are flexible!
About GSP: If you're looking for a common place, this isn't it. If you are driven by new ideas like they are, come join them! This invitation is the core of their award-winning Uncommon Thinkers Welcome regional branding campaign, and the vision that inspires Greater Seattle Partners (GSP) every day.
GSP is a public-private partnership that leads regional economic development through global business attraction, site selection, investment, and trade opportunities in the Greater Seattle region. GSP collaborates with community and economic development partners to ensure that every person in the Puget Sound region has the opportunity to prosper. They strive to attract and retain quality family/living wage jobs across all communities of the region. Throughout the world, they tell the story of our talent, pioneering spirit, unique communities, and quality of life.
Their work is centered on three pillars:
Jobs and Investment: Engage the World to attract global investment and advance trade.
Marketing: Tell their story to drive inclusive economic growth.
Community: Elevate Regional Economic Collaboration to ensure regionwide economic development and more equitably shared prosperity.
The Role: This role combines traditional executive assistant responsibilities with office management, HR coordination, organizational development support, fundraising assistance, light finance support, and event/programming support. The ideal candidate is highly detail-oriented, proactive, and skilled at managing complex stakeholder relationships.
Core Responsibilities: This role reports directly to the CEO and is responsible for the following:
Executive Support: Manage CEO & CEDO's calendars, meeting logistics, and board preparation. Assist CEO in organizational development processes including scheduling 1:1 meetings, performance reviews, work planning sessions, year-end bonus discussions, and career development conversations.
Office Management: Oversee office operations including liaising with building management, supplies, vendor coordination, and technology needs.
HR Coordination: Support onboarding, benefits administration, and organizational development initiatives.
Event & Programming Support: Provide logistical and administrative support for annual retreats, monthly tours, and expanded programming initiatives.
Fundraising Support: Attend donor meetings with CEO and fundraising consultant, track and schedule follow-up actions, and maintain donor engagement records.
Finance Support: Assist with expense tracking, AP/AR processes.
Cross-Team Collaboration: Work closely with the entire team to ensure smooth execution of organizational priorities.
The ideal candidate will be:
An excellent communicator with strong organizational skills.
Adaptable and proactive in a fast-paced environment.
Collaborative team player with a service mindset.
Highly detail-oriented and adept at managing multiple priorities.
Proficient in MSOffice, QuickBooks Online knowledge a plus.
Benefits: Greater Seattle Partners (GSP) provides a comprehensive and competitive benefits package, including but not restricted to:
Employee Medical/dental/vision coverage.
Paid Time Off.
Life Insurance.
Long-term disability as provided by State of WA.
Regional Transit Pass.
Employer-matched 401(k) Contribution.
Paid Family/Medical Leave as provided by state of WA.
EAP membership.
Business travel emergency insurance through MedJet.
Generous paid holiday schedule.
Greater Seattle Partners is an Equal Opportunity Employer.
Compensation: Annual salary range: $75,000-$95,000 DOE with year-end bonus eligibility.
They are committed to attracting and retaining a diverse staff, GSP will honor your experiences, perspectives, and unique identity. Their organization strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Corporate Sponsorships Manager
Store manager job in Bellevue, WA
About the Role
The Corporate Sponsorships Manager plays a key role in the generation, management, and growth of corporate sponsorships for Binaytara hematology oncology conferences. This role supports sponsorship strategy, partner relationships, and conference communications, for, and collaborates closely with internal teams, faculty, vendors, and corporate partners.
Key Responsibilities
Communications with Partners:
Manage communications with conference Chairs, Faculty, sponsors, vendors, and CME teams
Participate in regular conference planning calls and manage pre- and post-conference communications
Portfolio Development:
Develop and maintain portfolio of corporate partners including lead cultivation
Support outreach, proposals, LOIs, follow-up, and cultivation of corporate partners
Help create and manage Annual Sponsorship Packages and long-term corporate partnerships
Marketing Materials Development:
Oversee development of sponsorship marketing materials, including annual and conference-specific prospectuses
Strategic Planning:
Participate in setting conference pricing, sponsorship benefits, and value propositions
Data Management & Reporting:
Manage sponsorship data, reporting, and internal tracking tools
Supervision:
Supervise and support the work of a junior team members
Conference Support:
Provide on-site support during in-person conferences as needed
Qualifications
Bachelor's degree
4-6 years of experience in corporate sponsorships, sales, fundraising, or business development
Experience supporting conferences, events, or sponsorship programs
Strong communication, organization, and relationship-building skills
Experience managing event, LMS, and SaaS platforms
Experience administering and managing data sets
Experience supervising or coordinating staff preferred
Healthcare, medical education, or nonprofit experience a plus
Preferred Qualifications
Experience working with healthcare, pharmaceutical, biotechnology, or medical education organizations.
Familiarity with nonprofit and CME-related compliance standards.
Experience supporting in-person conferences or trade shows.
Assistant Store Manager
Store manager job in Seattle, WA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
General Manager
Store manager job in Renton, WA
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver's license required
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Crash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Posted Min Pay Rate
USD $80,250.00/Yr.
Posted Max Pay Rate
USD $150,000.00/Yr.
General Manager
Store manager job in Seattle, WA
GENERAL MANAGER -
LUXURY SENIOR LIVING
in Seattle, WA.
Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care.
Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care.
Please send resumes to ******************************
Candidates MUST have authorization to work in the U.S.
General Manager, University Village
Store manager job in Seattle, WA
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Assistant Store Manager
Store manager job in Bellevue, WA
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
General Manager (Store 167 Lake Forest Park, WA)
Store manager job in Seattle, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Ace Retail Group policies and procedures.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Perform all other duties as assigned.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist District Manager with the budget process for sales and expenses.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout Ace Retail Group.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of Ace Retail Group associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Must have previous retail management experience. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $83,000 Annual Salary
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
TikTok Shop - Site Operations Manager
Store manager job in Seattle, WA
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization.
Responsibilities
* Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL
* 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements
* Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA
* Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements
* By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI
* Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day
* Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications
* Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business
* Exceptional Data Analysis and understanding of WMS systems
* Excellent communication, cross-team collaboration, and project management skills
Preferred Qualifications
* Overseas Warehouse and 3PL Warehouse Management experience is preferred
* International e-commerce logistics experience is preferred
Assistant Front End Manager
Store manager job in Seattle, WA
Must be open to work all shifts-6-2:30, 10:30-7, 2-10:30
WHO WE ARE
T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.
WHO YOU ARE
You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff!
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .
Providing excellent customer service by engaging with the customer in a friendly manner, swiftly checking them out with accuracy and ensuring they leave the market with a positive experience.
Managing the front end and perimeter departments in the absence of the manager.
Monitoring all front end employees, and all front end operations, including the parking lot.
Managing the Courtesy Clerks to create a collaborative, well informed and effective team.
Reconciling safe deposits and running reports.
Demonstrating an attitude of service to your team by lending a hand and working cohesively.
Maintaining the department so that it is clean, enticing and safe.
Supporting and following all safety and security policies and our sustainability programs.
Operating within the Company's Core Values & Company Brand (don't worry, we'll tell you all about this).
THIS JOB MIGHT BE FOR YOU IF . . .
You have experience managing in a retail environment and extensive knowledge of front end operations.
You love the smell of money, have cash handling experience and your computer skills are top notch.
You treasure providing outstanding customer service in a fast-paced environment with a patient, level-headed, cool-under-pressure, positive attitude.
You find riches in taking on new challenges & find joy in being the person people come to with questions.
Your wealth shows up with a commitment to work hard and with the self-discipline to carry out and assign department tasks in a timely, accurate and organized manner.
You communicate clearly, you listen attentively and you have a golden way of building relationships with a diverse group of customers and employees.
You are flexible to work mornings, afternoons, evenings, weekends and holidays. After all this is retail and we are open every day except for Christmas Day.
You have the physical ability to lift and carry 50lbs (you'll have to scan some heavy stuff), have excellent manual dexterity and can bend, stoop, twist, reach and stand for long periods of time and able to perform repetitive motion from the hand through the shoulder area.
Entry Level Compensation USD $28.90/Hr. Maximum Compensation USD $29.90/Hr.
Auto-ApplyAssistant Hotel Manager
Store manager job in Seattle, WA
Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
Assist Hotel Manager as directed.
Assists Restaurant Manager during all meal services.
Performs duties of Hotel General Manager when Hotel General Manager is off ship.
Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
Present and available during all meal services, either front or back of house including secondary dining outlet.
Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
Assists & verifies stateroom inspections.
Assists and verifies with Housekeeping Manager for the Turnaround Day process.
Oversees bartender steward ensuring secondary bar operations run smoothly.
Displays leadership and maintains professional presence.
Visible and available to all guests and crew.
Holds officers and crew accountable to American Cruise Lines' standards.
Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
Assesses the performance of the management team and provides immediate corrective feedback.
Anticipates the needs of guests and crew.
Responds quickly to guest requests and ensures follow-through of service delivery.
Identifies problems, resolves immediately, and requests home office support as needed.
Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
Assists ship officers in achieving weekly sales goals.
Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
Maintains sanitation and cleanliness standards of crew rooms.
Monitors shipboard business transactions, accounting, timecards, and home office reporting.
Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
Tracks all hotel maintenance items and ensures completion.
Creates consistent and positive crew experiences to improve employee retention.
Perform bartending duties as needed with other management personnel.
Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
Business degree may be considered with management and hospitality experience.
Military experience may be considered with management and hospitality experience.
Strong organizational skills and excellent verbal and written communication skills (English).
Proficiency in Microsoft Office Suite applications.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
US Coast Guard regulated pre-employment drug test.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Ability to motivate, train, and assess individual and team performance.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all passenger, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Consistent, accountable, confident, assertive, and committed.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary Travel Accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
District Manager, Pacific Northwest
Store manager job in Seattle, WA
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.
Job Description
Based in Seattle, WA this role will be at the ground level of building and developing Vuori's unique and fast-growing retail store experience. We are looking for an experienced multi-unit leader who succeeds in the challenge of a fast-growing business. You are the ultimate ambassador of our brand; accountable for creating a highly productive environment in which customers have a fun and memorable experience, employees are motivated to do their best, and the business thrives. You understand the importance of engaging with and building the Vuori community through our retail locations and will partner with Marketing to design and facilitate local events and activations.
What you'll get to do:
Leadership & People Management
Effectively manage a portfolio of Vuori stores in your district through touch-bases, in-person visits and development conversations. Continuously audit and improve operational processes.
Oversee the hiring process for all store roles - you are connected to the vision and strategy for the store teams and support the Store Managers in their hiring decisions to build diverse teams that prioritize customer connection and provides world-class experience.
Support Store Managers in creating a culture of performance feedback - setting the expectation of both daily "in the moment" and formalized coaching, training and recognition that are grounded in performance driving behaviors and our Vuori core values and competencies.
Employee relations: stay up-to-date on HR compliance laws in your district and ensure teams abide by labor law policies; partner with HR and People team as necessary to resolve employee issues.
Stay up to date on all Vuori retail onboarding and ongoing training materials; proactively spend time in stores observing and participating in trainings and share feedback with Store Managers and HQ partners for the continued improvement of training materials and programs.
Cross-Functional Partnership
Act as a liaison between HQ and Vuori retail stores through regular communications; own the two-way feedback loop to continuously improve the business and employee experience.
Create and facilitate pipeline for bottoms-up communication of ideas, customers insights, and best practices from teams to Vuori HQ.
Partner with Retail New Store Opening Manager and team to produce new store openings in your district.
Sales & Operations
Own the district and store performance: meet and exceed revenue targets in your district by supporting Store Managers in the development and implementation of both short and long term sales strategies.
Visual Merchandising: support and hold Store Managers accountable to brand consistency and VM standards in store, including windows, displays and fixtures.
Support Store Managers in scheduling and payroll management; ensure teams are properly staffed; work to resolve any discrepancies with Store Managers and Finance. Ensure holiday pay, OT and all policies are adhered to.
Track and update district and store level budget management; give feedback and coaching to Store Managers on opportunities for strategic budget management.
Ensures store standards are maintained, including but not limited to: merchandising visuals, marketing, cleanliness, appropriate inventory levels, backroom organization and cleanliness, safety in accordance with Company operating policies and procedures.
Community
Lead innovation in the community, supporting Store Managers in developing and implementing strategies to reach out to new communities, and grow and drive traffic in established markets.
Be knowledgeable about local clientele and communities and establish an ongoing rapport with the local community. Along with Store Managers, act as local brand ambassador to position brand through community/charitable involvement, partnerships with local studios, gyms, teams and athletes.
Qualifications
Who you are:
8+ years of progressive leadership in retail managements with 4+ years of experience in multi-unit retail leadership
An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver
You act like an owner: if something isn't working, you fix it and you constantly find ways to improve the business by taking feedback from the team and customers and translating it into action items.
Availability must reflect the needs of the business - this schedule will include weekends, evenings, and holidays
Extensive experience in budget management
Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment
Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management
Ability to travel up to 50%
Additional Information
Our investment in you:
At Vuori, we're proud to offer the following to our employees:
Health Insurance
Savings and Retirement Plan
Employee Assistance Program
Generous Vuori Discount & Industry Perks
Paid Time Off
Wellness & Fitness benefits
The base salary range for this role is $140,000 per year - $183,750 per year. This position is eligible for additional compensation in the form of a commission.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.
Associate District Manager
Store manager job in Seattle, WA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Associate District Manager
Store manager job in Seattle, WA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
District Manager-WA
Store manager job in Federal Way, WA
Job Description
Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.
Join our growing company dedicated to quality care at Frontier Dermatology!
Position Details:
Overview: A District Manager is accountable for revenue generation, expense management, and overall profitability of multiple clinic locations in their district. The DM is also responsible for the management of providers and support teams (front end and back end healthcare workers) within a specific region.
Job Title: District Manager
District Locations: Seattle, Bellevue, Mercer Island, Federal Way (locations are subject to change)
Schedule: Full-time, salary (exempt)/hours may vary. Typical clinic schedule is Monday - Friday, 8:00am - 5:00pm.
Wage Range: $85,000 - $120,000 annual salary
(Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs and geographic market availability)
This position is eligible for annual performance-based bonuses
General Description of All Benefits:
Health Insurance - medical, dental, and vision with HSA, FSA options
401k - employer matching up to 4%
Life Insurance - employer paid & voluntary options
8 paid holidays per year
Tiered PTO accrual 80 - 200 hours annually
Complimentary parking
Pet insurance voluntary option
Employee Assistance Program provided
Qualifications:
Bachelor's degree in Healthcare Administration, Business, Marketing, Finance, or related field; OR
Extensive experience in sales and customer service in multi-clinic or retail operations
Strong verbal and written communication skills.
Excellent sales and customer service skills, with proven negotiation skills.
Excellent math skills to draft and implement budgets and conduct data analysis.
Excellent supervisory and leadership skills.
Thorough understanding of company's products and/or services, and those of immediate competitors in the surrounding market.
Overview of Position Details:
Promote a positive workplace culture:
Encourage and lead supervisors, providers, and staff to embody Frontier's core values, "CARE IS" (below).
Foster strong relationships with providers in the region to ensure provider satisfaction and retention.
Participate in provider one-on-ones monthly and/or quarterly as determined by the regional director.
Ensure monthly staff one-on-ones are completed by district leadership.
Encourage teamwork and excellent customer service for our internal and external customers.
Work with other senior leaders in the organization to provide positive feedback and partnership company-wide.
Encourage positive engagement and feedback at monthly staff meetings.
Provider schedule strategy & management:
Estimate clinic visit volumes by provider, location, and/or ancillary service for the annual operating plan (AOP).
Work closely with finance and operations leaders to develop annual revenue goals and schedule strategies for each location - focus on visit volume and service line mix. Monitor weekly progress toward goals.
For new providers, create a clinic ramp plan in partnership with regional director and execute weekly and monthly schedule changes to support.
Build & optimize provider schedules and services. Utilize wait lists, online scheduling, no-show reporting, and various other systems/reports to increase clinic visit volumes.
Reviews and analyzes district sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential growth opportunities.
Monitor provider time off to ensure basic service levels are maintained and AOP targets are met. Approve provider time off in HRIS.
Monitor provider CME time-off allocations and use of CME budget.
Labor hours strategy & management:
Assist district supervisors with time management activities within their district
Audit front line timecards regularly to ensure proper use of codes, locations, etc.
Monitor district supervisor reporting to offer creative solutions and opportunities for timecard management including low census opportunities, hours reductions, increased revenue creation with higher levels of staffing, etc.
Ordering, inventory, and supply management:
Monitor inventory levels and requests for new supplies or products
Work with providers and the regional director to determine areas for improvement, increased sales, or cost savings strategies.
Mentor and develop district supervisors and other leadership support staff within the district:
Responsible for hiring, onboarding, training and retaining talent for their clinics.
Recommend and participate in additional training for supervisors and staff as needed.
Assist supervisors in the roll out and education around new policies and procedures.
Other duties:
Identifies opportunities for improvement in the district; implements training, strategies, policies, goals, and other resources to maximize productivity and morale.
Schedules and facilitates all staff meeting, meetings with supervisors, and ad hoc as needed
Round on locations at least monthly. Participate in onboarding new locations into day to day operations.
Prioritize onsite visits during times of transition, growth, expansion and/or change.
Attend leadership meetings offsite/in-person as needed. Participate in presentations at various meetings as needed.
Attend and represent Frontier at conferences, recruiting and educational events, open houses, marketing/brand events, etc. as needed/assigned.
Who Are We?
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.
CARE IS.. our core values:
Community - We're loyal to our patients, providers, and staff
Accountability - We are responsible for our behavior, interactions, and outcomes
Respect - We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
Empathy - We treat the people the way they want to be treated
Integrity - We are honest and ethical
Service Excellence - We always do our best
Apply here or through our company website career portal to see other available positions!
Washington Pay Range$85,000-$120,000 USD
Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.
Retail Store Manager (Centralia, WA)
Store manager job in Centralia, WA
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
This store manager position is located at our Centralia factory store (102 High Street, Centralia, WA).
JOB MISSION:
Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction.
MAJOR ACCOUNTABILITIES:
Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model
Make the store your own! Set its strategic direction to reach sales and budget goals
Hire awesome people to work with you and take ownership of their growth and development
Think outside the box to boost store traffic and hit financial marks
Execute weekly and monthly business rhythms and tasks to ensure your store runs smoothly
Keep your store looking fresh by upholding visual merchandising standards
Coordinate volunteer opportunities to build our brand within the communities we serve
Analyze market trends in tandem with District Manager to effectively drive sales
Maintain positive employee relations and open lines of communication throughout store
Communicate with District Manager on coaching strategy and conflict resolution
Conduct regular employee performance reviews to keep your team top notch
Promote and follow safety protocols
REQUIREMENTS FOR SUCCESS:
Must be 18 years of age or older.
3-6 years' store management experience (some stores in high volume areas may require more)
B.A. in Business Administration or related field preferred
Proficiency with POS systems and Microsoft Office
Understanding of how to develop staff through experience in staffing, coaching, counseling, etc.
Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to lift: 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Centralia, WA Retail Only Pay Range: $57,112.68 - $71,390.85 - $85,669.02 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Eligible to receive a bonus subject to individual performance, business performance, and other program eligibility criteria.
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Auto-ApplyAssistant Store Manager
Store manager job in Seattle, WA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
This opportunity offers a starting wage of $19.6 per hour.
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyDistrict Manager (Western Washington)
Store manager job in Olympia, WA
Are you often told you have an amazing ability to inspire others, helping lead them to greatness, all with uncompromising personal integrity? If you possess these personal qualities then consider being an Automotive Sales Manager (District Manager.) You'll introduce qualified individuals to our Tool Franchise and help existing Tool Franchise owner/entrepreneurs achieve their dreams for them, their family and their future. Capitalize on your past sales, automotive, sales manager, district manager, sales management, tool, franchise, and/or business ownership experience. Fantastic earnings potential, autonomy, and strong support, it's all here for a Matco Tools Sales Manager. Help Deliver the Dream!
**WHAT YOU WILL DO**
+ The district for this position can be located in the Western Washington area
+ Providing daily coaching to 1 of 15+ mobile automotive tool distributors/franchisee owners in the field on pre-scheduled customer route sales calls
+ Offering ongoing sales and business management coaching support to other distributors
+ Analyzing business data prior to sales calls to guide performance, achieve sales goals, and improve overall operations
+ Surveying, recruiting, and qualifying potential franchisee prospects for open territories
+ Presenting, handling objections, selling Matco's Tool Distribution Franchise to prospects
+ Communicating with corporate customer service, financial services, sales, and other departments, often operating as a liaison between the franchisee and corporate
+ Completing formal business reviews, identifying direct cause and effect, providing countermeasures and recommending implementation of specific, detailed actions
+ Using MS Office for sales management purposes, tracking sales results, and automotive tool, franchisee sales presentations
+ Utilizing the Regional Sales Manager, District Sales Managers and other Matco sales management professionals to achieve your "Ride, Recruit, and Retain," goals
**WHO YOU ARE**
Our Automotive Sales Managers (District Managers) come from a variety of different sales, and sales management type backgrounds. Success does not hinge on a precise work history. What we have learned is that the following factors may enable you to jump start your success:
+ 5 years of sales experience required; field/route sales experience, sales management, automotive tool franchise, and/or self-employed business ownership is a plus
+ High School Diploma is required; Bachelor's degree is desirable for advancement
+ Must have the ability to receive product at home to be able to bring to monthly Sales Meetings that you host with your franchisees
+ Enjoys working from home, using company laptop with a wealth of tools and resources
+ Able to navigate one's territory, possessing a valid driver's license and insurance
+ Has the ability to travel up to 5 hours a day, (with 3 or 4 overnights/month) in territory, as needed
+ Excellent verbal communication, presentation skills, and strong sales coaching ability
+ Highly disciplined, independent, entrepreneurial, confident, well-organized self-starter
+ Humble, tenacious, professional, leader with uncompromising personal integrity
+ Basic MS Office knowledge is required; intermediate proficiency is a big help
+ Able to lift and carry products and/or equipment of up to 60 lbs.
+ The position is a salaried, full-time position that requires a minimum of 40 hours per week and may require more depending upon circumstances and your personal goals andobjectives The base compensation for this position is $85,000 per annum and the comission target is 50% of the base salary. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS MATCO**
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** .
**BENEFITS**
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
\#LI-AB1 #LI-Remote
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Customer Service Manager
Store manager job in Olympia, WA
We are seeking a Customer Service Manager to support the Olympia, WA box plant. In this role, you will work directly with the customer account coordinators, general manager, and our sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. Our Customer Service team plays a vital role in supporting the Corrugated Box Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results.
Day-to-Day:
Resolve complex customer inquiries efficiently and professionally, facilitate phone, email, and chat service requests, and monitor team workload to ensure high-quality support and adherence to procedures.
Develop deep knowledge of business systems and processes, coach and train team members, and help with production and scheduling needs in collaboration with the general manager.
Collaborate closely with sales, national accounts, and operations to maintain high service standards, and standardize processes for onboarding, artwork approval, trial runs, and price activations.
Act as a liaison between sales, customer service, and operations during new business onboarding, and assist in creating or refining training materials and process documentation.
Oversee customer purchase orders for tooling, manage tooling and freight reimbursement, evaluate vendors for cost savings and service, and maintain customer playbooks and inventory records.
Maintain primary responsibility for key customer accounts, identify and implement process improvements, and support special projects to enhance plant efficiency and profitability.
Must-Haves:
Minimum 2 years of customer service management experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution.
B2B customer service management experience
Lead a team of 3+ direct reports
Proficient with Microsoft Office (Outlook, Word, Excel, etc.)
Ability to do light occasional travel
Nice-to-Have Skills:
Corrugated industry experience.
Experience using Kiwi, Kiwi FFF, and/or PCS.
Ability to identify process improvements and work to implement solutions.
Compensation:
$34-38/hr based on experience. Overtime pay is available at time and a half.